Inventory of Existing Services Inventory of Existing Services Victim Experience Survey Victim Experience Survey Community Needs Assessment Community Needs Assessment

The 11th APGC on Victimology and The 11th APGC on Victimology and Victim Assistance, Jakarta, Indonesia Victim Assistance, Jakarta, Indonesia 1. Inventory of Existing Services 1. Inventory of Existing Services  This step requires each agency to develop a This step requires each agency to develop a comprehensive listing of services available in their comprehensive listing of services available in their the community. Ultimately this listing becomes a the community. Ultimately this listing becomes a directory of services to be used by all members of the directory of services to be used by all members of the agency as a handy referral reference tool. It is agency as a handy referral reference tool. It is imperative that each services be evaluated and imperative that each services be evaluated and notations made in the listing so that informed notations made in the listing so that informed referrals are made. referrals are made. The 11th APGC on Victimology and The 11th APGC on Victimology and Victim Assistance, Jakarta, Indonesia Victim Assistance, Jakarta, Indonesia 2. Victim Experience Survey 2. Victim Experience Survey  The victim services agency should conduct a Victim The victim services agency should conduct a Victim Experience Survey to assess victims’ experiences Experience Survey to assess victims’ experiences from the victimization, through the aftermath and from the victimization, through the aftermath and treatment to recovery. Ideally, the survey must be treatment to recovery. Ideally, the survey must be done prior to the implementation of any protocols, so done prior to the implementation of any protocols, so as to cleanly measure the baseline data for evaluating as to cleanly measure the baseline data for evaluating the impact of the victim service agency and the CJS the impact of the victim service agency and the CJS on victims. on victims. The 11th APGC on Victimology and The 11th APGC on Victimology and Victim Assistance, Jakarta, Indonesia Victim Assistance, Jakarta, Indonesia 3. Community Needs Assessment 3. Community Needs Assessment  The Inventory of Existing Services and Victim The Inventory of Existing Services and Victim Experiences should be incorporated into the Experiences should be incorporated into the Community Needs Assessment by gathering Community Needs Assessment by gathering information from the core agencies - law information from the core agencies - law enforcement, prosecutor, medical, and victim services enforcement, prosecutor, medical, and victim services - regarding the incidence of violent crime in the - regarding the incidence of violent crime in the community, crime victim profiles, areas most affected community, crime victim profiles, areas most affected by crime, current responses to victims and resources by crime, current responses to victims and resources used. used. The 11th APGC on Victimology and The 11th APGC on Victimology and Victim Assistance, Jakarta, Indonesia Victim Assistance, Jakarta, Indonesia Protocol Protocol  After having developed the previous 3 activities of After having developed the previous 3 activities of the cycle, the protocol should be written so as to the cycle, the protocol should be written so as to define the relationships between local service define the relationships between local service organizations and address their needs. Also, the organizations and address their needs. Also, the protocol must then be reviewed by all effected protocol must then be reviewed by all effected agencies and staff; finally it must be implemented. agencies and staff; finally it must be implemented. The 11th APGC on Victimology and The 11th APGC on Victimology and Victim Assistance, Jakarta, Indonesia Victim Assistance, Jakarta, Indonesia 5. Renew Interagency Agreements 5. Renew Interagency Agreements