AD eDiscovery Case Study Home Manufactur (1)
Gaining Control & Reducing
Costs—A Leading Home
Manufacturer Brings
e-discovery In-House
Introduction
A major corporation moved from a services-based litigation system to an in-house model
using AccessData’s e-discovery software, AD eDiscovery®. Managing the process from
litigation hold all the way through to inal review gave the corporation extensive control and
transparency, leading to enormous cost savings and improved eiciencies over their current
processes.
Background
This corporation has tens of thousands of employees, scores of factories and various other
supporting business units. Its size and complexity means its legal matters have similar
attributes. An average case for the company involves collecting from multiple custodians
and processing and reviewing nearly 10 terabytes of data. Numerous simultaneous cases
are the norm, and the company’s in-house legal department works with several outside
law irms.
Business Problem
In order to manage its case load, the corporation had initially turned to a large national
e-discovery consulting irm and service provider. The company relied on this provider for the
entire electronic discovery process; from collection to processing to early data assessment/
irst pass review to inal review. However, as its cases grew larger the manufacturer’s costs
began to skyrocket, often hitting over $750,000 per matter. It soon became clear that the
only way to rein in the ballooning services costs was to bring some, if not all, of the processes
in-house. The services model of managing e-discovery had become untenable and the
company began to investigate its options.
CONTINUED
The Solution: AD eDiscovery
The corporation irst looked into an area where it could see quick and dramatic savings—
data collection. After surveying the market and testing the number one and number
two forensic data collection software developers—AccessData and Guidance Software
respectively—the company recognized AccessData as the clear leader. Due, among other
things, to its ease of use and rich, consistent collection capability, the company purchased
AD eDiscovery for its collection needs. Any uncertainty the manufacturer felt in switching
from a comprehensive service provider to an in-house solution provider was largely
alleviated due to the extremely responsive and knowledgeable treatment it received from
the AD Sales and Sales Engineering teams. The service-oriented culture at AccessData
made for a great partnership with the client’s legal and IT departments.
What Is AD eDiscovery?
In purchasing AD eDiscovery, the manufacturer chose the most comprehensive electronic
discovery software solution on the market. AD eDiscovery supports the user through
multiple phases of the electronic discovery process, from litigation hold to load ile
production, in an automated, repeatable and defensible manner. AD eDiscovery
delivers the following capabilities:
• Built-in litigation hold deployment and reporting
• Collection of both structured and unstructured data, backed by 20+ years
of development experience
• Distributed data processing of terabytes per day, involving complex data
sets from multiple custodians and data sources
• Early case assessment and culling
• Review and comprehensive load ile production
• Intuitive, web-based interface, for collaborative use by internal and external
litigation teams
• Extensive analytic measurement and reporting capabilities
AD eDiscovery can be leveraged by internal and external litigation teams to realize
additional cost savings. Because the solution is accessed via a secure web interface,
corporations like this one can quickly and easily give outside counsel or service providers
controlled access to support real-time collaboration across the entire corporate docket.
This capability enables corporations to take control of their case data back from service
providers and ofers additional cost savings (hosting and review).
Most importantly, AD eDiscovery is easy to use and highly efective. As an employee of
the business stated, “We were using AD eDiscovery and within one week were impressed
with its speed and accuracy in comparison to our previous solution.” Within very little
time, the corporation had moved from using AD eDiscovery on a per-custodian basis for
collection alone to deploying the solution enterprise wide, across their entire litigation
process. In the first year AccessData saved the manufacturer $2 million, and they
continue to save with each case they manage in-house with AD eDiscovery.
“We were using AD
eDiscovery and within one
week were impressed with its
speed and accuracy in
comparison to our previous
solution.”
Network Engineer
Within very little time, the
corporation had moved from
using AD eDiscovery on a
per-custodian basis for
collection alone to deploying
the solution enterprise wide,
across their entire litigation
process. In the first year
AccessData saved the
manufacturer $2 million,
and they continue to save
with each case they manage
in-house with AD
eDiscovery.
“Best Customer Service We’ve Ever Received…”
The added beneit the corporation observed in working with AccessData is the incredible
focus AD places on client services. In fact, the company’s satisfaction with AD is not just
attributable to the products, but is due in large part to the dedication of the Services and
Support teams. As one of their employees stated, “AccessData’s support organization is
second to none. I have never worked with a company that ofered that level of support. If
we had a problem they ixed it; even if we were on the phone until 3 A.M.” In fact, support
is central to the culture at AccessData and this corporation’s experience and sentiments
are not unique among AD customers.
Easily apply ilters and labels
to responsive documents.
Search results are ranked by relevance
and search hits are highlighted in the
400+ supported data types.
Advanced search functionality ofers a variety of
sophisticated searching options and details the number
of hits categorized by document type.
Search results are paged, so users can begin reviewing
the responsive documents immediately, without waiting
for all results to populate.
Easily and quickly toggle between
Text View and Natural View.
Hits are highlighted in each of the 400+
supported data types for quick review.
Success with the Current Process
The manufacturing company’s adoption of AD eDiscovery was a true success, and today
it employs AD eDiscovery as a comprehensive litigation support solution; using it for
litigation hold, forensic collection, data processing, early case assessment and irst pass
review. The company routinely collects up to 20 terabytes of data per case and processes
more than a terabyte per day using AD eDiscovery. It is saving a great deal of money
processing massive amounts of data without falling victim to the per-gig pricing trap set
by some well-known software vendors. Considering that the company runs multiple
cases simultaneously, the cost savings over the old services model have become enormous.
Cases that used to cost the client $750,000 are now coming in at the $20 – 30,000
mark for the entire hold to inal review process.
Corporate-Directed Final Review
AD eDiscovery also allows the corporation to take the signiicant step of requiring outside
law irms they work with to log-in to the corporation’s system to perform inal review.
The corporation then leverages this capability as an additional way to control costs and
to gather analytics regarding each irm’s performance on the case. Moreover, it saves
the corporation’s in-house legal and IT departments from having to deal with multiple
review platforms—sometimes equal to the number of outside irms. The company likes
the concept of controlling the review, and with the excellent AD eDiscovery reporting
functionality, it can track each outside irm’s performance and compare them against
each other. This practice has the compound beneit of enhancing the corporation’s control
over the process, creating accountability for the outside law irms, and ultimately saving
litigation dollars for the corporation.
Accelerated Case Assessment
Because the manufacturer employed the AD eDiscovery solution throughout the
enterprise, it is now able to quickly and resourcefully make informed decisions at the onset
of litigation. The client can immediately identify and conirm relevant custodians and data
locations and reine complex keyword strategies without having to retrieve the underlying
documents until case strategy is more fully developed. These features can translate into
key courtroom advantages for the corporation’s litigation team over and above the tactical
cost savings provided by bringing the process in-house. Further, questions related to
proportionality and cost shifting are now less onerous for this company since much
of the EDRM (Electronic Discovery Reference Model) is managed in-house.
Conclusion: Taking Back Control
Within one year, this home manufacturer had saved $2 million by employing AD
eDiscovery. The company continues to see enormous cost savings, with most cases
coming in at around $20,000 – $30,000 rather than the $750,000 price tag it paid
under the litigation services model. While cost savings is an obvious beneit, the added
control the business now has over the process is also of great value. The corporation now
has a bird’s eye view into every phase of the process, which allows the litigation team to
identify and maximize eiciencies.
This corporation is a great example of a business that has assertively taken control over its
litigation process by implementing AccessData’s in-house e-discovery solution. It is no
longer forced to spend untenable litigation review costs that lack consistent and eicient
methods to control the “low” of e-discovery data. The next step for forward-leaning
companies such as this will be to bring even greater power and functionality in-house by
utilizing AccessData’s Summation® product line for enhanced inal review. This corporation
is truly a beneiciary and exemplar of the advantages companies can harness through the
use of the AD eDiscovery platform.
About AccessData
AccessData Group has pioneered digital forensics and e-discovery software for more
than 25 years. Over that time, the company has grown to provide both stand-alone and
enterprise-class solutions that can synergistically work together to enable both criminal
and civil e-discovery of any kind, including digital investigations, computer forensics, legal
review, compliance, auditing and information assurance. More than 130,000 customers
in law enforcement, government agencies, corporations and law irms around the world
rely on AccessData software solutions, and its premier digital investigations products
and services. AccessData Group is also a leading provider of digital forensics training
and certiication, with its AccessData Certiied Examiner® (ACE®) and Mobile
Phone Examiner Certiication AME programs. For more information, please go
to www.accessdata.com.
Global Headquarters
+1 801 377 5410
588 West 300 South
Lindon, Utah
North American Sales
+1 800 574 5199
Fax: +1 801 765 4370
sales@accessdata.com
International Sales
+44 20 7010 7800
internationalsales@accessdata.com
LEARN MORE
www.AccessData.com
©2015 AccessData Group, Inc. All Rights Reserved.
AccessData, AD eDiscovery and Summation are
registered trademarks owned by AccessData in the
United States and other jurisdictions and may not
be used without prior written permission. All other
marks and brands may be claimed as the property
of their respective owners. 090915
Costs—A Leading Home
Manufacturer Brings
e-discovery In-House
Introduction
A major corporation moved from a services-based litigation system to an in-house model
using AccessData’s e-discovery software, AD eDiscovery®. Managing the process from
litigation hold all the way through to inal review gave the corporation extensive control and
transparency, leading to enormous cost savings and improved eiciencies over their current
processes.
Background
This corporation has tens of thousands of employees, scores of factories and various other
supporting business units. Its size and complexity means its legal matters have similar
attributes. An average case for the company involves collecting from multiple custodians
and processing and reviewing nearly 10 terabytes of data. Numerous simultaneous cases
are the norm, and the company’s in-house legal department works with several outside
law irms.
Business Problem
In order to manage its case load, the corporation had initially turned to a large national
e-discovery consulting irm and service provider. The company relied on this provider for the
entire electronic discovery process; from collection to processing to early data assessment/
irst pass review to inal review. However, as its cases grew larger the manufacturer’s costs
began to skyrocket, often hitting over $750,000 per matter. It soon became clear that the
only way to rein in the ballooning services costs was to bring some, if not all, of the processes
in-house. The services model of managing e-discovery had become untenable and the
company began to investigate its options.
CONTINUED
The Solution: AD eDiscovery
The corporation irst looked into an area where it could see quick and dramatic savings—
data collection. After surveying the market and testing the number one and number
two forensic data collection software developers—AccessData and Guidance Software
respectively—the company recognized AccessData as the clear leader. Due, among other
things, to its ease of use and rich, consistent collection capability, the company purchased
AD eDiscovery for its collection needs. Any uncertainty the manufacturer felt in switching
from a comprehensive service provider to an in-house solution provider was largely
alleviated due to the extremely responsive and knowledgeable treatment it received from
the AD Sales and Sales Engineering teams. The service-oriented culture at AccessData
made for a great partnership with the client’s legal and IT departments.
What Is AD eDiscovery?
In purchasing AD eDiscovery, the manufacturer chose the most comprehensive electronic
discovery software solution on the market. AD eDiscovery supports the user through
multiple phases of the electronic discovery process, from litigation hold to load ile
production, in an automated, repeatable and defensible manner. AD eDiscovery
delivers the following capabilities:
• Built-in litigation hold deployment and reporting
• Collection of both structured and unstructured data, backed by 20+ years
of development experience
• Distributed data processing of terabytes per day, involving complex data
sets from multiple custodians and data sources
• Early case assessment and culling
• Review and comprehensive load ile production
• Intuitive, web-based interface, for collaborative use by internal and external
litigation teams
• Extensive analytic measurement and reporting capabilities
AD eDiscovery can be leveraged by internal and external litigation teams to realize
additional cost savings. Because the solution is accessed via a secure web interface,
corporations like this one can quickly and easily give outside counsel or service providers
controlled access to support real-time collaboration across the entire corporate docket.
This capability enables corporations to take control of their case data back from service
providers and ofers additional cost savings (hosting and review).
Most importantly, AD eDiscovery is easy to use and highly efective. As an employee of
the business stated, “We were using AD eDiscovery and within one week were impressed
with its speed and accuracy in comparison to our previous solution.” Within very little
time, the corporation had moved from using AD eDiscovery on a per-custodian basis for
collection alone to deploying the solution enterprise wide, across their entire litigation
process. In the first year AccessData saved the manufacturer $2 million, and they
continue to save with each case they manage in-house with AD eDiscovery.
“We were using AD
eDiscovery and within one
week were impressed with its
speed and accuracy in
comparison to our previous
solution.”
Network Engineer
Within very little time, the
corporation had moved from
using AD eDiscovery on a
per-custodian basis for
collection alone to deploying
the solution enterprise wide,
across their entire litigation
process. In the first year
AccessData saved the
manufacturer $2 million,
and they continue to save
with each case they manage
in-house with AD
eDiscovery.
“Best Customer Service We’ve Ever Received…”
The added beneit the corporation observed in working with AccessData is the incredible
focus AD places on client services. In fact, the company’s satisfaction with AD is not just
attributable to the products, but is due in large part to the dedication of the Services and
Support teams. As one of their employees stated, “AccessData’s support organization is
second to none. I have never worked with a company that ofered that level of support. If
we had a problem they ixed it; even if we were on the phone until 3 A.M.” In fact, support
is central to the culture at AccessData and this corporation’s experience and sentiments
are not unique among AD customers.
Easily apply ilters and labels
to responsive documents.
Search results are ranked by relevance
and search hits are highlighted in the
400+ supported data types.
Advanced search functionality ofers a variety of
sophisticated searching options and details the number
of hits categorized by document type.
Search results are paged, so users can begin reviewing
the responsive documents immediately, without waiting
for all results to populate.
Easily and quickly toggle between
Text View and Natural View.
Hits are highlighted in each of the 400+
supported data types for quick review.
Success with the Current Process
The manufacturing company’s adoption of AD eDiscovery was a true success, and today
it employs AD eDiscovery as a comprehensive litigation support solution; using it for
litigation hold, forensic collection, data processing, early case assessment and irst pass
review. The company routinely collects up to 20 terabytes of data per case and processes
more than a terabyte per day using AD eDiscovery. It is saving a great deal of money
processing massive amounts of data without falling victim to the per-gig pricing trap set
by some well-known software vendors. Considering that the company runs multiple
cases simultaneously, the cost savings over the old services model have become enormous.
Cases that used to cost the client $750,000 are now coming in at the $20 – 30,000
mark for the entire hold to inal review process.
Corporate-Directed Final Review
AD eDiscovery also allows the corporation to take the signiicant step of requiring outside
law irms they work with to log-in to the corporation’s system to perform inal review.
The corporation then leverages this capability as an additional way to control costs and
to gather analytics regarding each irm’s performance on the case. Moreover, it saves
the corporation’s in-house legal and IT departments from having to deal with multiple
review platforms—sometimes equal to the number of outside irms. The company likes
the concept of controlling the review, and with the excellent AD eDiscovery reporting
functionality, it can track each outside irm’s performance and compare them against
each other. This practice has the compound beneit of enhancing the corporation’s control
over the process, creating accountability for the outside law irms, and ultimately saving
litigation dollars for the corporation.
Accelerated Case Assessment
Because the manufacturer employed the AD eDiscovery solution throughout the
enterprise, it is now able to quickly and resourcefully make informed decisions at the onset
of litigation. The client can immediately identify and conirm relevant custodians and data
locations and reine complex keyword strategies without having to retrieve the underlying
documents until case strategy is more fully developed. These features can translate into
key courtroom advantages for the corporation’s litigation team over and above the tactical
cost savings provided by bringing the process in-house. Further, questions related to
proportionality and cost shifting are now less onerous for this company since much
of the EDRM (Electronic Discovery Reference Model) is managed in-house.
Conclusion: Taking Back Control
Within one year, this home manufacturer had saved $2 million by employing AD
eDiscovery. The company continues to see enormous cost savings, with most cases
coming in at around $20,000 – $30,000 rather than the $750,000 price tag it paid
under the litigation services model. While cost savings is an obvious beneit, the added
control the business now has over the process is also of great value. The corporation now
has a bird’s eye view into every phase of the process, which allows the litigation team to
identify and maximize eiciencies.
This corporation is a great example of a business that has assertively taken control over its
litigation process by implementing AccessData’s in-house e-discovery solution. It is no
longer forced to spend untenable litigation review costs that lack consistent and eicient
methods to control the “low” of e-discovery data. The next step for forward-leaning
companies such as this will be to bring even greater power and functionality in-house by
utilizing AccessData’s Summation® product line for enhanced inal review. This corporation
is truly a beneiciary and exemplar of the advantages companies can harness through the
use of the AD eDiscovery platform.
About AccessData
AccessData Group has pioneered digital forensics and e-discovery software for more
than 25 years. Over that time, the company has grown to provide both stand-alone and
enterprise-class solutions that can synergistically work together to enable both criminal
and civil e-discovery of any kind, including digital investigations, computer forensics, legal
review, compliance, auditing and information assurance. More than 130,000 customers
in law enforcement, government agencies, corporations and law irms around the world
rely on AccessData software solutions, and its premier digital investigations products
and services. AccessData Group is also a leading provider of digital forensics training
and certiication, with its AccessData Certiied Examiner® (ACE®) and Mobile
Phone Examiner Certiication AME programs. For more information, please go
to www.accessdata.com.
Global Headquarters
+1 801 377 5410
588 West 300 South
Lindon, Utah
North American Sales
+1 800 574 5199
Fax: +1 801 765 4370
sales@accessdata.com
International Sales
+44 20 7010 7800
internationalsales@accessdata.com
LEARN MORE
www.AccessData.com
©2015 AccessData Group, Inc. All Rights Reserved.
AccessData, AD eDiscovery and Summation are
registered trademarks owned by AccessData in the
United States and other jurisdictions and may not
be used without prior written permission. All other
marks and brands may be claimed as the property
of their respective owners. 090915