ProdukHukum BankIndonesia

CONSUMER SURVEY

July 2010

 Consumer Confidence Index remained on the optimistic
level, albeit down slightly by 5.7 points to 105.7 in July 2010.
The deterioration in confidence was broad base, all
components measuring current economic condition and
expectation for the next 6 months registering a decline. The
index dropped by 5.4 and 6.0 points respectively.
 Consumers believe that inflationary pressure will continue
to increase over the next 3 and 6 months, as the indexes
were raised by 13.7 and 6.9 points each againts previous
month. The highest pressure was attributable to the increase
in the price of housing, electricity, gas and fuels group and
foodstuff group.

Consumer Confidence Index
Consumer Confidence Index
moved down


Consumer confidence index (CCI) in July 2010 remained stand at
optimistic level, although it slightly slipped down over previous
month. The survey encountered that CCI stood at optimistic area of 105.7
down 5.7 points against previous month survey. The lower CCI was due to
respondent’s dwindle perception on current economic condition and the
expectation for the next 6 months. The perception index plummeted by 5.4
and 6.0 points each.
Graph 1. Consumer Confidence Index
(Index)
140.0
130.0
120.0
110.0

Optimistic
100.0

Pessimistic

90.0

80.0

Current Economic Condition Index

70.0

Global Economic
Crisis

Fuels Hike

Consumer Expectation Index
Consumer Confidence Index

60.0
1

2

3


4

5

6

7

2008

8

9 10 11 12 1

2

3

4


5

6

7

2009

8

9 10 11 12 1

2

3

4

5


6

7

2010

Methodology
Consumer Survey-Bank Indonesia (CS-BI) is a monthly survey that has been conducted since October 1999. Since January
2007, the survey is done to moreless 4,600 households as respo ndents (stratified random sampling) in 18 cities: Jakarta, Bandung,
Semarang, Surabaya, Medan, Makassar, BandarLampung, Palembang, Banjarmasin, Padang, Pontianak, Samarinda, Manado,
Denpasar, Mataram, Pangkal Pinang, Ambon, and Banten. By significance level of 99%, the sample has sampling error of 2%. Data
canvassing run through interviews by phone and direct visits in particular cities that based on rotated system. Balance Score Method
(net balance + 100) has been adopted to construct the index, where the index is above 100 points indicate an optimism (positive
responses) and vice versa.

I ndicators Movement on Selected Real Sector

1


The downwarding CCI was indicated to be correlated with enhancing
st

basic electricity rate by 18% on July 1 2010 and rising some basic need
commodities that feared could increasing the living expenses so that
weakened consumer confidence on economic condition.
Compared to the same period on last year, consumer’s
confidence index on economic condition also grew weaker. CCI on the
reporting period declined 9.7 points over previous year. Deteriorating
consumer expectation index by 17.0 points and current economic condition
index by 2.5 points were attributable to the downwarding CCI.
Current Economic Condition Index
Current economic condition
stayed at pessimistic level

Respondent’s perception on current economic condition went
down from optimistic area to pessimistic level against previous month.
Respondent’s pessimism on current economic condition was seen on Current
Economic Condition Index (CECI) which slipped off 5.4 points over previous
month and plummeted 2.5 points against previous year touching pessimistic

level of 96.1.
The survey revealed that all current economic condition indicators
moved down. The highest declined was at household income in July 2010
that could push consumers to hold their desire to consume durable goods.
Moreover, consumers also considered that there were lack on job availability
at current time over previous month.
Higher consumer’s expenditure on education related to new school
year and rising price on some basic need commodities in July 2010 was
attributable to declining consumer’s income that finally could hold consumers
desire to consume durable goods.
Compared to the same period in last year, consumer’s current income
and job availability were become lower.
Graph 2. Current Economic Condition Index (CECI)
Index
140.0

120.0

100.0


80.0

60.0

40.0

20.0

0.0
1

2

3

4

5

6


7

8

9 10 11 12

1

2

3

4

2008
Current Economic Conditions Index

I ndicators Movement on Selected Real Sector


Current Incomes

5

6

7

8

9 10 11 12

1

2

3

4


5

6

7

2009

2010

Buying Durable Goods Conditions

Job Availability

2

Consumer Expectation Index
Respondent’s optimism on
economic expectation
jumped down

This month survey confirmed that consumer’s expectation in
the next 6 months remained at optimistic area, although it was lower
than previous month and over the same period in last year.
Consumption for the next 6 months was predicted to accelerate since CEI
remained at the optimistic area of 115.3 down 6.0 points from the previous
month. The declining index was attributable by reducing optimism on
economic condition (9.7 points), future income (4.8 points), and job prospects
(3.5 points) in the next 6 months. Together with the basic electricity rate hike
applied since July 1st 2010 by 18%, respondents considered that pressure on
economic condition is strengthening as the economic condition expectation
moved down. Eventually, it will lighten respondents’ optimism over income in
the next 6 months.
CEI in this period survey was 17.0 points lower than previous
year. Consumer’s had negative view on the economic prospect edged down
by 26.3 points, followed by income expectation by 10.3 points and job
availability by 14.4 points.
Graph. 3
Consumer Expectation Index (CEI)
Index
160.0
140.0
120.0
100.0
80.0
60.0
40.0
20.0
0.0
1

2

3

4

5

6

7

8

9 10 11 12 1

2008
Consumer Expectation Index
Economic Expectation

2

3

4

5

6

7

8

9 10 11 12 1

2

2009

3

4

5

6

7

2010
Incomes Expectation
Job Availability Expectation

Income Expectations
Respondent’s optimism
on income in the next 6
months also deteriorated

Respondent were less optimistic on their income in the next 6
months. The deteriorating optimism was indicated by income expectation
index which down 4.8 points over previous month. Classified by respondents’
category, a downward on income expectation encountered in all categories

I ndicators Movement on Selected Real Sector

3

especially those who graduated from high school as the index dropped by 8.9
points.
Price Expectations
Pressure on prices in the
future is strengthening

Respondents

envisaged

that

pressure

on

prices

over

goods/services in the next 3 months will be higher than in the next 6
months. The survey revealed that there was soaring pressure on prices in the
next 3 and 6 months as the index moved up by 13.7 and 6.9 points.
Respondents acknowledged the highest leap at housing, electricity, gas and
fuels for the next 3 and 6 months expectation which rose by 13.8 and 8.5
points. Food stuff commodity was believed to be the main factor which could
push prices upward in the next 3 and 6 months ahead by 13.3 points and 6.8
st

points respectively. Rising basic electricity rate that applied on July 1 2010 has
apparently given substantial effect on respondent’s expectations on those
commodity groups.
Graph 4.
Price Expectation Index for the next 3 and 6 months
( % )

(Index)

6.00

200.0
Price Expectation Index 3 months  ahead
190.0

5.00

Price Expectation Index 6 months  ahead
Cummulative inflations in 3 months

180.0

4.00

170.0

3.00

160.0

2.00

150.0

1.00

140.0

0.00
‐1.00

130.0
1 2 3 4 5 6 7 8 9 101112 1 2 3 4 5 6 7 8 9 101112 1 2 3 4 5 6 7 8 9 101112 1
2008

2009

2010

2011

Notes : Index = 100 indicates that consumer expect prices will still be stable, index > 100 indicates
consumer expect prices will increase, and index < 100 indicates consumer expect prices will decrease

Expectations of Savings and Interest Rates
Interest rate
expectation in the
next 6 months is
relatively unchanged

Based on survey, expectation on prices pressure has apparently
not given any significant influenced yet to the interest rate
expectation. Interest rate expectation index in the next 6 months was
predicted to be relatively unchanged, only moved up by 0.2 point over previous
month. Nevertheless, worsening respondent’s expectation on economic
condition in the next 6 months has impacted consumer’s expectation on saving
in the next 6 months as the index dropped 2.9 points over previous month.

I ndicators Movement on Selected Real Sector

4

Graph. 5
Expectation Indexes on Interest Rates and Total Savings in the next 6 months
Index

(%)

140

25

Savings Growth in 6 months
Interest Rates Expectation Index in 6 months ahead
Savings Expectation Index in 6 months ahead

130

20

120

15

110

10

100

5

90

0
1 2 3 4 5 6 7 8 9 10 1112 1 2 3 4 5 6 7 8 9 10 1112 1 2 3 4 5 6 7 8 9 10 1112 1
2008

2009

2010

2011

Notes : Index = 100 indicates that consumer expect saving deposit and interest rate will still be
stable, index > 100 indicates consumer expect saving deposit and interest rate will increase, and
index < 100 indicates consumer expect saving deposit and interest rate will decrease

Expectations on Economic Conditions
Respondents were
less optimistic on
economic condition
in the next 6 months

Respondent’s expectations on economic condition on the next 6
months continue to down. However, it was still on optimistic level.
Weakening expectations was evidenced by declining index by 9.7 points over
previous month. Significant loose of economic expectations by those who
expenses more than Rp 5 million could be the main reason of worsening
economic condition in the next 6 months to the level of 112.6.

I ndicators Movement on Selected Real Sector

5

Table 1. Consumer Confidence, Price Expectations, Consumption Plans, and Economic Indicators (Index)
Descriptions

2009
Jul

A

Consumer Confidence Index (CCI)

Aug

Sep

110.01

111.00

Jan

108.66

Feb

110.5

Mar

105.3

107.4

Apr

May

Jun

Jul

110.7

109.9

111.4

100.49

96.59

96.78

97.71

96.67

98.4

94.7

96.4

99.6

100.0

101.4

96.1

128.17

125.09

123.24

124.28

120.65

122.6

115.9

118.5

121.7

119.8

121.3

115.3

129.46
83.66
82.53

127.52
87.64
86.31

123.97
81.28
84.53

124.93
82.21
83.20

124.11
84.90
84.13

123.13
81.12
85.76

125.5
85.2
84.5

118.6
87.3
78.0

121.7
85.3
82.1

126.1
87.5
85.3

124.4
89.6
85.9

126.2
91.4
86.7

120.6
86.8
80.9

142.93
138.94
115.14

138.34
135.44
110.71

138.48
130.35
106.42

137.32
127.28
105.11

139.28
128.77
104.81

136.75
122.11
103.10

141.1
122.7
103.9

132.5
114.4
100.8

135.3
117.7
102.4

136.7
122.2
106.3

134.7
119.5
105.2

137.4
122.3
104.2

132.6
112.6
100.7

Price Expectations for 3 Months Hence of
Prices
Foodstuff
Food, beverages, cigarettes and tobacco
Housing, electricity, gas and fuel
Clothing
Health
Transportations, communications and financial ser
Education, recreation, and sports

154.76
158.24
151.28
141.57
142.47
132.07
136.71
135.34

163.75
168.18
160.99
148.85
152.65
139.61
145.62
141.12

165.21
167.00
161.00
155.20
150.16
140.64
146.85
141.34

158.76
160.80
154.94
155.96
138.56
135.38
142.60
137.28

159.89
160.64
155.77
156.58
139.34
136.63
142.25
138.96

161.00
162.97
157.15
156.32
137.95
137.91
141.35
140.05

160.60
163.50
156.40
152.00
135.50
135.90
137.50
138.00

160.20
163.40
155.00
151.50
136.40
136.10
137.90
137.20

155.10
156.00
149.90
148.10
131.20
133.90
134.30
138.20

158.60
159.60
153.50
155.30
133.70
133.60
136.40
141.40

164.30
164.20
156.50
158.10
142.10
138.80
142.00
145.90

166.8
167.8
160.1
161.2
148.8
141.0
149.6
149.4

180.5
181.2
170.4
175.1
155.9
146.6
157.4
154.9

Price Expectations for 6 Months Hence of
Prices
Foodstuff
Food, beverages, cigarettes and tobacco
Housing, electricity, gas and fuel
Clothing
Health
Transportations, communications and financial ser
Education, recreation, and sports

152.23
154.18
149.88
141.95
138.97
132.55
136.95
134.87

156.46
160.01
155.05
148.55
144.01
139.03
143.20
139.80

156.95
158.23
153.36
150.84
141.71
140.19
143.37
140.98

156.24
158.42
154.25
154.32
137.41
136.73
143.86
138.61

157.92
158.39
154.44
155.72
140.52
138.06
142.59
143.10

158.80
160.51
154.89
155.40
139.90
138.87
143.90
144.73

161.20
162.10
156.90
153.20
140.10
140.00
142.80
146.20

164.30
166.00
158.90
153.10
144.40
140.80
145.50
147.70

161.10
161.70
156.70
148.60
143.10
136.70
143.60
145.30

159.30
160.50
154.50
154.10
140.30
137.20
144.90
144.20

162.50
163.00
158.00
157.30
145.20
139.10
147.30
146.10

163.1
164.1
157.9
157.3
147.1
141.2
148.3
146.1

170.1
171.0
163.5
165.8
148.4
146.5
153.0
150.8

137.18
115.76
107.50
129.87

139.97
117.71
107.85
127.63

138.59
115.20
104.44
124.99

136.40
113.34
104.70
125.93

132.70
115.44
106.58
128.21

133.48
116.31
105.94
126.75

138.30
117.90
106.40
129.80

134.20
114.90
105.20
125.60

135.50
117.00
106.90
126.20

137.60
116.20
105.00
127.00

138.70
117.10
105.80
125.00

141.5
117.8
106.5
127.3

140.0
117.9
103.7
124.3

Appraisal of Present Situation
Current Incomes
Buying durable goods Conditions
Employment Conditions

110.84

Dec

98.55

Expectations (CEI)

114.33

Nov

132.34

Present Situation (CECI)

115.44

2010
Oct

105.7

(before Oct 2004: Unemployment Condition)
Expectations for 6 Months Hence of
Incomes
Economic Conditions
Employment Conditions
(before Oct 2004: Unemployment Expectation)
B

C

D

Economic Indicator within 6 Months
Avaibility of Goods & Services
Interest Rate
Current savings
Savings for 6 months hence

Table 2. Respondent Figures (percentages)
2009

Descriptions
Jul

Aug

Sep

2010
Oct

Nov

Des

Jan

Feb

Mar

Apr

May

Jun

Jul

Gender
Male
Female

62.09
37.91

59.50
40.50

59.83
40.17

57.55
42.45

57.82
42.18

58.31
41.69

59.80
40.20

58.60
41.40

59.00
41.00

58.80
41.20

57.70
42.30

57.40
42.60

58.90
41.10

Household Expenses
Rp. 1 million - Rp. 3 million
Rp. 3 million - Rp. 5 million
Rp. 5 million and over

60.32
28.99
10.69

60.54
29.15
10.31

59.49
30.10
10.42

60.94
28.35
10.71

60.21
28.39
11.41

59.35
29.66
10.99

58.70
30.90
10.40

61.20
28.70
10.00

58.10
30.80
11.20

59.80
30.30
9.90

59.70
29.60
10.70

60.90
28.80
10.30

58.90
31.10
10.00

58.37
38.79
2.84

62.00
34.64
3.36

58.48
38.34
3.18

61.12
35.89
2.99

63.93
33.00
3.08

62.16
34.23
3.61

57.60
38.40
3.90

59.50
36.60
3.90

59.10
36.50
4.40

60.30
35.60
4.10

61.10
34.90
4.00

60.50
35.90
3.50

59.30
37.10
3.50

48.56
12.94
33.61
4.90

48.74
12.85
33.28
5.13

48.39
13.08
34.00
4.53

47.69
13.42
34.35
4.53

47.65
12.90
35.24
4.21

47.59
13.21
34.59
4.60

45.90
13.40
35.40
5.30

46.10
13.90
35.00
5.00

46.10
13.50
35.20
5.20

50.30
12.50
33.10
4.10

49.40
13.10
33.20
4.40

51.70
12.10
32.20
4.00

50.70
13.80
30.80
4.70

Ages
20-40 years
41-60 years
60 years above
Educational Level
High School
Diploma
University
Graduate/Post Graduate

I ndicators Movement on Selected Real Sector

6

Table 3. Consumer Confidence by Region (Index)
2009

Descriptions
Jul

Aug

Sep

2010
Oct

Nov

Dec

Jan

Mar

Apr

May

Jun

Jul

94.10
79.10
109.10

96.30
78.80
113.90

97.70
83.00
112.50

97.60
79.60
115.50

104.90
89.00
120.80

89.70
75.40
104.10

99.30
80.30
118.20

85.70
70.10
101.20

92.20
74.70
109.70

97.60
83.10
112.10

101.10
88.90
113.20

99.80
88.60
111.00

90.20
75.90
104.40

114.72
103.44
126.00

113.80
105.40
122.10

121.60
112.30
130.80

105.60
98.90
112.20

113.70
109.40
118.00

117.90
112.20
123.60

103.30
95.00
111.60

102.70
96.10
109.20

101.23
88.40
114.07

96.30
81.87
110.73

103.50
93.10
113.90

100.80
89.30
112.30

99.40
92.70
106.10

98.30
88.10
108.60

96.50
87.70
105.30

92.50
82.50
102.50

90.20
80.10
100.30

119.74
106.46
133.02

116.61
103.39
129.84

104.66
97.04
112.28

105.20
95.40
115.00

99.70
92.40
107.10

107.80
97.90
117.80

109.80
95.30
124.30

113.60
100.40
126.80

109.58
95.66
123.49

112.30
100.60
124.00

127.78
117.56
138.00

113.11
98.22
128.00

121.94
112.78
131.11

117.78
110.22
125.33

110.70
105.20
116.20

107.80
101.40
114.10

107.40
100.90
113.90

116.40
105.80
127.10

109.40
102.40
116.30

114.70
109.70
119.70

109.30
102.00
116.70

120.90
114.72
127.08

113.06
107.36
118.75

117.64
113.75
121.53

121.94
118.89
125.00

116.18
109.44
122.92

117.60
110.80
124.40

110.60
106.80
114.30

111.30
108.30
114.20

112.70
104.90
120.60

110.70
100.80
120.60

106.00
101.90
110.00

116.70
109.90
123.50

123.33
106.33
140.33

122.17
107.50
136.83

110.67
93.67
127.67

107.25
95.33
119.17

109.25
92.50
126.00

104.58
92.17
117.00

112.90
91.70
134.20

111.50
96.00
127.00

109.10
94.70
123.50

119.60
104.70
134.50

112.20
98.00
126.30

124.60
112.00
137.20

108.10
94.20
122.00

Makassar
Consumer Confidence Index
Present Situation
Expectations

125.58
109.67
141.50

117.67
109.67
125.67

116.58
107.33
125.83

118.42
113.50
123.33

117.75
105.17
130.33

118.25
110.17
126.33

129.60
121.70
137.50

117.10
109.70
124.50

113.60
102.70
124.50

122.80
111.20
134.50

128.20
115.70
140.70

119.40
107.00
131.80

117.00
105.30
128.70

Samarinda
Consumer Confidence Index
Present Situation
Expectations

125.25
105.33
145.17

121.08
108.33
133.83

123.25
109.00
137.50

123.92
111.00
136.83

110.92
97.50
124.33

120.50
109.67
131.33

121.30
107.50
135.00

113.70
102.30
125.00

111.70
101.30
122.00

116.70
104.70
128.70

113.10
106.80
119.30

124.90
117.50
132.30

117.30
103.00
131.50

Denpasar
Consumer Confidence Index
Present Situation
Expectations

102.67
88.33
117.00

103.58
90.33
116.83

114.67
104.50
124.83

103.83
94.33
113.33

108.25
98.67
117.83

102.92
93.50
112.33

103.10
94.20
112.00

85.70
75.00
96.30

93.30
86.00
100.50

95.60
87.70
103.50

95.80
88.20
103.30

107.00
98.50
115.50

102.80
95.70
110.00

Padang
Consumer Confidence Index
Present Situation
Expectations

105.25
95.17
115.33

100.33
87.67
113.00

89.67
77.67
101.67

79.17
66.17
92.17

79.83
66.67
93.00

99.17
84.83
113.50

103.00
88.50
117.50

99.00
88.30
109.70

97.80
85.70
109.80

104.40
91.20
117.70

107.80
100.00
115.50

112.30
103.50
121.00

98.90
89.80
108.00

Pontianak
Consumer Confidence Index
Present Situation
Expectations

127.50
117.00
138.00

121.08
111.50
130.67

116.75
104.83
128.67

123.75
115.67
131.83

121.00
110.67
131.33

120.92
115.33
126.50

123.90
114.20
133.70

114.30
108.20
120.30

124.80
114.80
134.80

118.40
110.20
126.70

119.60
111.70
127.50

124.00
113.80
134.20

121.60
115.00
128.20

Manado
Consumer Confidence Index
Present Situation
Expectations

126.42
124.33
128.50

139.00
132.17
145.83

140.17
125.50
154.83

125.75
109.00
142.50

121.42
112.33
130.50

137.08
119.00
155.17

134.50
120.20
148.80

126.40
112.30
140.50

146.50
134.00
159.00

148.40
140.70
156.20

141.80
133.00
150.50

129.10
121.80
136.30

111.00
108.50
113.50

Mataram
Consumer Confidence Index
Present Situation
Expectations

123.00
112.00
134.00

125.67
116.33
135.00

122.92
110.17
135.67

112.42
106.67
118.17

121.33
108.33
134.33

102.08
97.50
106.67

113.30
98.30
128.20

114.80
102.20
127.50

115.30
104.00
126.70

127.40
116.30
138.50

113.10
106.80
119.30

120.30
113.30
127.20

118.80
114.70
123.00

Pangkal Pinang
Consumer Confidence Index
Present Situation
Expectations

110.33
98.67
122.00

101.42
92.33
110.50

102.83
97.17
108.50

104.00
93.83
114.17

106.42
99.67
113.17

108.25
104.00
112.50

98.30
94.50
102.00

109.20
103.00
115.30

108.10
97.80
118.30

115.20
111.00
119.30

117.80
116.50
119.00

126.00
122.00
130.00

105.30
100.80
109.80

Ambon
Consumer Confidence Index
Present Situation
Expectations

131.90
121.43
142.38

136.90
134.60
139.21

135.16
126.03
144.29

113.17
103.65
122.70

122.62
116.67
128.57

120.71
114.60
126.83

120.00
114.30
125.70

115.80
110.70
121.00

129.30
119.30
139.30

114.30
110.00
118.60

115.90
111.40
120.30

129.50
125.90
133.20

133.50
130.60
136.30

Banten
Consumer Confidence Index
Present Situation
Expectations

112.15
78.65
145.65

115.92
93.23
138.61

109.19
86.18
132.20

106.18
82.44
129.92

110.21
85.49
134.93

104.31
81.30
127.32

95.70
77.00
114.40

94.70
76.70
112.60

101.10
79.60
122.70

104.00
81.40
126.50

103.80
87.20
120.40

104.80
84.10
125.60

105.20
88.40
121.90

DKI Jakarta
Consumer Confidence Index
Present Situation
Expectations

111.98
78.72
145.25

105.76
80.09
131.43

101.20
77.15
125.24

99.02
75.98
122.05

105.05
81.04
129.07

97.17
76.33
118.01

105.90
86.40
125.40

Bandung
Consumer Confidence Index
Present Situation
Expectations

95.22
76.78
113.67

100.06
83.00
117.11

87.67
71.67
103.67

104.67
88.78
120.56

105.00
87.44
122.56

102.39
85.33
119.44

Semarang
Consumer Confidence Index
Present Situation
Expectations

122.83
110.89
134.78

115.33
109.78
120.89

105.83
94.44
117.22

119.56
110.67
128.44

112.06
101.00
123.11

Surabaya
Consumer Confidence Index
Present Situation
Expectations

100.77
81.73
119.80

102.93
83.20
122.67

97.57
80.13
115.00

103.87
88.47
119.27

Medan
Consumer Confidence Index
Present Situation
Expectations

117.25
95.56
138.94

114.07
97.67
130.48

116.19
100.85
131.53

Palembang
Consumer Confidence Index
Present Situation
Expectations

123.50
108.33
138.67

123.89
110.44
137.33

Banjarmasin
Consumer Confidence Index
Present Situation
Expectations

120.07
117.78
122.36

BandarLampung
Consumer Confidence Index
Present Situation
Expectations

I ndicators Movement on Selected Real Sector

Feb

7