12.30.0275 Luthfan Hanif Santora LAMPIRAN

LAMPIRAN Kuesioner Penelitian

  Responden yang saya hormati,

Saya, Luthfan Hanif Santora, Mahasiswa Program Studi Manajemen Fakultas Ekonomi &

Bisnis Universitas Katolik Soegijapranata. Pada saat ini, saya sedang mengadakan

penelitian mengenai “Faktor-faktor yang Mendorong Konsumen Muda di Kota Semarang

untuk Berpindah Merek dari BlackBerry ke Smartphone Merek L ain”. Untuk

mendapatkan data dan hasil penelitian, saya membutuhkan kesediaan Anda untuk mengisi

kuesioner ini. Anda dimohon agar membaca dengan cermat dan teliti setiap pertanyaan

sebelum Anda mengisinya, dan kejujuran dari jawaban Anda akan sangat saya hargai.

Semua informasi responden dalam kuesioner akan dirahasiakan dan hanya akan

digunakan untuk kepentingan akademis. Atas bantuan Anda, saya ucapkan terima kasih.

  BAGIAN I: Berilah tanda silang (X) pada jawaban yang anda anggap paling sesuai. Nama = Usia = Jenis Kelamin = ฀ Pria ฀ Wanita Pekerjaan = ฀ Pelajar ฀ Pegawai Swasta

  

฀ Mahasiswa ฀ Freelance

฀ Pegawai Negeri ฀ Lainnya ______________________ Penghasilan =

  ฀ < Rp 500.000 ฀ Rp 1.000.000 – 2.000.000

  4. Berapa lama Anda menggunakan smartphone BlackBerry? ฀ < 6 bulan ฀ 6-12 bulan ฀ > 1 tahun

  5. Merek smartphone apa yang Anda pilih saat beralih merek dari BlackBerry? ฀ Apple ฀ Nokia ฀ Smartfren ฀ Samsung ฀ LG ฀ Advan ฀ Sony ฀ Asus ฀ Mito ฀ Lenovo ฀ Xiaomi ฀ Lainnya __________ BAGIAN II: Berilah tanda silang (X) pada kolom jawaban yang tersedia.

  STS = Sangat Tidak Setuju N = Netral SS = Sangat Setuju TS = Tidak Setuju S = Setuju

NO. PERNYATAAN STS TS N S SS

  1. Saya beralih merek dari BlackBerry karena harganya yang lebih mahal dibanding merek pesaing.

  2. Saya beralih merek dari BlackBerry karena harga suku cadang (baterai, headset , charger, dsb) yang lebih mahal dibanding merek pesaing.

  3. Saya beralih merek dari BlackBerry karena harganya tidak sesuai dengan manfaat yang saya dapatkan.

  4. Saya beralih merek dari BlackBerry karena menurunnya kualitas produk BlackBerry dari waktu ke waktu.

  5. Saya beralih merek dari BlackBerry karena lini produknya yang kurang

  NO.

STS TS N S SS PERNYATAAN

  10. Saya beralih merek dari BlackBerry karena perangkat smartphone -nya cenderung sulituntuk diperbaiki (diservis).

  11. Saya beralih merek dari BlackBerry karena minimnya inovasi produk yang dilakukan oleh BlackBerry.

  12. Saya beralih merek dari BlackBerry karena saya merasa kesulitan ketika hendak mengunduh aplikasi.

  13. Saya beralih merek dari BlackBerry karena BlackBerry Messenger (BBM) dapat diakses oleh smartphone merek lain.

  14. Saya beralih merek dari BlackBerry karena kurangnya promosi produk yang dilakukan oleh BlackBerry.

  15. Saya beralih merek dari BlackBerry ketika hendak membeli smartphone kedua (mencari variasi).

  16. Saya memilih untuk beralih merek dari BlackBerry karena brand ambassador produknya yang kurang menarik.

  17. Saya beralih merek dari BlackBerry karena pengaruh teman.

  18. Saya beralih merek dari BlackBerry karena pengaruh keluarga.

  19. Saya beralih merek dari BlackBerry karena pengaruh lingkungan pekerjaan.

  20. Saya beralih merek dari BlackBerry karena ketidakmampuan BlackBerry

  Hasil Uji dengan SPSS

  1. Uji Validitas (Bivariate Correlations)

Correlations

  Total

  X1 X2

  X3 X4

  X5 X6

  X7 X8

  X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 X19 X20 X21 X22 Skor * **

  

X1 Pearson Correlation 1 .707 -.125 .136 -.036 .071 .000 -.080 .043 .092 .073 .075 .040 -.120 -.077 -.154 -.013 -.009 .004 -.068 .071 .177 .220

Sig. (2-tailed) .000 .195 .157 .708 .459 1.000 .403 .657 .339 .446 .434 .681 .212 .424 .108 .894 .924 .968 .479 .464 .065 .021 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 * **
  • ** *

  

X2 Pearson Correlation .707 1 -.011 .091 .031 .118 -.007 .089 .050 .056 .100 .233 .033 -.080 -.122 -.133 .049 .042 .015 .022 .040 .237 .301

Sig. (2-tailed) .000 .911 .346 .751 .219 .946 .355 .603 .563 .300 .014 .729 .405 .204 .165 .612 .662 .877 .818 .681 .013 .001 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 ** ** * * **

  

X3 Pearson Correlation -.125 -.011 1 .142 .351 .192 .170 .335 .140 .059 .228 .054 .119 .072 -.021 .089 .053 .082 .025 .158 .168 -.061 .356

Sig. (2-tailed) .195 .911 .140 .000 .044 .075 .000 .144 .540 .016 .573 .214 .452 .826 .356 .580 .393 .797 .099 .080 .528 .000
  • ** N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 ** * ** * ** **

  

X4 Pearson Correlation .136 .091 .142 1 .299 .280 .373 .083 -.100 -.010 .237 .034 .283 .009 .045 .037 .176 .074 .039 .130 .002 .238 .405

Sig. (2-tailed) .157 .346 .140 .002 .003 .000 .389 .298 .919 .013 .725 .003 .926 .644 .702 .065 .441 .689 .177 .987 .012 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 * * **
  • ** ** * ** * ** *

  

X5 Pearson Correlation -.036 .031 .351 .299 1 .225 .233 .425 .212 .204 .343 .124 .224 .156 .021 .016 .090 .086 .074 .160 .005 .010 .452

Sig. (2-tailed) .708 .751 .000 .002 .018 .014 .000 .026 .032 .000 .196 .019 .104 .829 .867 .348 .371 .443 .096 .955 .918 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 * * ** ** *
  • ** * *

  

X6 Pearson Correlation .071 .118 .192 .280 .225 1 .411 -.045 .199 .204 .118 -.002 .239 .158 -.021 -.023 .053 -.026 .026 .138 .153 .129 .426

Sig. (2-tailed) .459 .219 .044 .003 .018 .000 .637 .037 .033 .218 .982 .012 .099 .830 .813 .581 .785 .786 .151 .110 .180 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 ** ** * * * * **
  • ** * **

  

X7 Pearson Correlation .000 -.007 .170 .373 .233 .411 1 .212 .125 .201 .318 .245 .229 .087 .032 .041 .040 .080 .058 .222 -.050 .107 .465

Sig. (2-tailed) 1.000 .946 .075 .000 .014 .000 .026 .194 .035 .001 .010 .016 .365 .742 .667 .675 .408 .546 .020 .601 .266 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110

  

X8 Pearson Correlation -.080 .089 .335 .083 .425 -.045 .212 1 .068 .093 .272 .189 .038 -.003 .004 -.003 -.104 -.006 .166 .057 -.115 -.046 .255

Sig. (2-tailed) .403 .355 .000 .389 .000 .637 .026 .481 .332 .004 .048 .690 .976 .964 .971 .278 .947 .083 .551 .233 .635 .007
  • * N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 * **
    • ** *

      

    X9 Pearson Correlation .043 .050 .140 -.100 .212 .199 .125 .068 1 .847 .000 .181 .174 .005 .116 .072 .013 .144 .189 .049 -.034 -.065 .411

    Sig. (2-tailed) .657 .603 .144 .298 .026 .037 .194 .481 .000 1.000 .059 .069 .957 .229 .456 .894 .133 .048 .610 .726 .502 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 * *
    • ** * * ** *

      X10 Pearson Correlation .092 .056 .059 -.010 .204 .204 .201 .093 .847 1 .134 .176 .202 .057 .114 .000 .115 .158 .231 .125 -.004 .015 .480

      Sig. (2-tailed) .339 .563 .540 .919 .032 .033 .035 .332 .000 .162 .066 .034 .556 .236 .994 .231 .099 .015 .194 .970 .873 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 ** ** * ** ** ** *

      X11 Pearson Correlation .073 .100 .228 .237 .343 .118 .318 .272 .000 .134 1 .170 .147 .131 -.113 -.098 .026 .048 .104 .308 -.021 .067 .365

      Sig. (2-tailed) .446 .300 .016 .013 .000 .218 .001 .004 1.000 .162 .076 .125 .174 .242 .308 .786 .617 .278 .001 .831 .486 .000
      • * N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 * **
        • ** *

          X12 Pearson Correlation .075 .233 .054 .034 .124 -.002 .245 .189 .181 .176 .170 1 .030 .086 .097 .056 .040 .065 .201 .094 .019 .002 .381

          Sig. (2-tailed) .434 .014 .573 .725 .196 .982 .010 .048 .059 .066 .076 .754 .372 .312 .561 .679 .501 .035 .331 .844 .982 .000 * N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 * **
          • * ** ** ** * * *

            X13 Pearson Correlation .040 .033 .119 .283 .224 .239 .229 .038 .174 .202 .147 .030 1 .001 .269 .244 .125 -.016 .191 .303 -.054 -.083 .417

            Sig. (2-tailed) .681 .729 .214 .003 .019 .012 .016 .690 .069 .034 .125 .754 .995 .005 .010 .192 .871 .046 .001 .579 .386 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 ** * * **

            X14 Pearson Correlation -.120 -.080 .072 .009 .156 .158 .087 -.003 .005 .057 .131 .086 .001 1 .208 .180 .275 .135 .078 .205 .051 -.050 .316

            Sig. (2-tailed) .212 .405 .452 .926 .104 .099 .365 .976 .957 .556 .174 .372 .995 .029 .060 .004 .161 .418 .032 .598 .607 .001

            N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 ** * ** ** **

          X15 Pearson Correlation -.077 -.122 -.021 .045 .021 -.021 .032 .004 .116 .114 -.113 .097 .269 .208 1 .827 .187 .079 .376 .031 .053 .161 .412

          Sig. (2-tailed) .424 .204 .826 .644 .829 .830 .742 .964 .229 .236 .242 .312 .005 .029 .000 .050 .415 .000 .750 .580 .094 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110
          • * ** * ** ** *

            X16 Pearson Correlation -.154 -.133 .089 .037 .016 -.023 .041 -.003 .072 .000 -.098 .056 .244 .180 .827 1 .218 .154 .344 .103 .117 .194 .414

            Sig. (2-tailed) .108 .165 .356 .702 .867 .813 .667 .971 .456 .994 .308 .561 .010 .060 .000 .022 .108 .000 .285 .222 .042 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 ** ** * ** ** **

            X17 Pearson Correlation -.013 .049 .053 .176 .090 .053 .040 -.104 .013 .115 .026 .040 .125 .275 .187 .218 1 .491 .301 .134 .319 .088 .467

            Sig. (2-tailed) .894 .612 .580 .065 .348 .581 .675 .278 .894 .231 .786 .679 .192 .004 .050 .022 .000 .001 .162 .001 .362 .000
          •   N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 ** ** **

            X18 Pearson Correlation -.009 .042 .082 .074 .086 -.026 .080 -.006 .144 .158 .048 .065 -.016 .135 .079 .154 .491 1 .150 .015 .275 .106 .392

            Sig. (2-tailed) .924 .662 .393 .441 .371 .785 .408 .947 .133 .099 .617 .501 .871 .161 .415 .108 .000 .118 .874 .004 .272 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110
            • ** * ** ** * ** * *

              X19 Pearson Correlation .004 .015 .025 .039 .074 .026 .058 .166 .189 .231 .104 .201 .191 .078 .376 .344 .301 .150 1 .040 .090 .011 .467

              Sig. (2-tailed) .968 .877 .797 .689 .443 .786 .546 .083 .048 .015 .278 .035 .046 .418 .000 .000 .001 .118 .674 .350 .907 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 * ** * **
            • ** *

              X20 Pearson Correlation -.068 .022 .158 .130 .160 .138 .222 .057 .049 .125 .308 .094 .303 .205 .031 .103 .134 .015 .040 1 .119 .239 .400

              Sig. (2-tailed) .479 .818 .099 .177 .096 .151 .020 .551 .610 .194 .001 .331 .001 .032 .750 .285 .162 .874 .674 .214 .012 .000 N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 ** ** **

              X21 Pearson Correlation .071 .040 .168 .002 .005 .153 -.050 -.115 -.034 -.004 -.021 .019 -.054 .051 .053 .117 .319 .275 .090 .119 1 .166 .322

              Sig. (2-tailed) .464 .681 .080 .987 .955 .110 .601 .233 .726 .970 .831 .844 .579 .598 .580 .222 .001 .004 .350 .214 .083 .001

              N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 * * ** * * X22 Pearson Correlation .177 .237 -.061 .238 .010 .129 .107 -.046 -.065 .015 .067 .002 -.083 -.050 .161 .194 .088 .106 .011 .239 .166 1 .326 Sig. (2-tailed) .065 .013 .528 .012 .918 .180 .266 .635 .502 .873 .486 .982 .386 .607 .094 .042 .362 .272 .907 .012 .083 .001

              N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 ** ** ** ** ** ** ** ** **

            • ** ** **
            • ** ** **
            • ** ** **
            • ** **
            • ** * Total Pearson Correlation .220 .301 .356 .405 .452 .426 .465 .255 .411 .480 .365 .381 .417 .316 .412 .414 .467 .392 .467 .400 .322 .326

              1 Skor

            Sig. (2-tailed) .021 .001 .000 .000 .000 .000 .000 .007 .000 .000 .000 .000 .000 .001 .000 .000 .000 .000 .000 .000 .001 .001

            N 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110 110

            • . Correlation is significant at the 0.01 level (2-tailed).
              • . Correlation is significant at the 0.05 level (2-tailed).

              

            Case Processing Summary

              N % Cases Valid 110 100.0

              Excluded

              a

              .0 Total 110 100.0

              a. Listwise deletion based on all variables in the procedure.

              

            Reliability Statistics

              Cronbach's Alpha N of Items

              .720

              22

              

            Descriptive Statistics

              N Mean Std. Deviation Harga mahal 110 3.50 1.002 Harga suku cadang mahal 110 3.54 .925 Harga tidak sesuai dengan manfaat yang didapatkan

              110 3.51 .955 Kualitas produk menurun 110 4.09 .944 Produk kurang bervariasi 110 4.16 .761 Produk tidak tahan lama 110 3.44 1.027 Produk sering mengalami hang

              110 3.91 .963 Minimnya fitur khas yang ditawarkan

              110 4.22 .682 Produk kurang praktis 110 3.40 1.068 Produk sulit diperbaiki 110 3.49 .896 Minimnya inovasi produk 110 4.18 .623 Kesulitan saat mengunduh aplikasi

              110 3.82 1.094 BBM dapat diakses smartphone merek lain

              110 4.45 .808 Promosi kurang efektif 110 3.51 .993 Pembelian smartphone kedua

              110 3.74 1.011

              

            KMO and Bartlett's Test

              Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .636 Bartlett's Test of Sphericity Approx. Chi-Square 461.689 df 153

              Sig. .000

            Uji Anti-image Correlation ke-1

              

            Anti-image Matrices

              X1 X2

              X3 X4

              X5 X6

              X7 X8

              X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 X19 X20 X21 X22 Anti-image Covariance X1 .415 -.284 .046 -.069 -.002 .058 -.040 .095 .009 -.026 -.036 .082 -.012 .011 -.035 .037 .055 .022 -.024 .061 -.086 .011

              X2 -.284 .384 -.016 .042 .030 -.088 .087 -.109 -.020 .030 .000 -.160 -.036 .009 .037 -.008 -.066 -.020 .025 -.013 .064 -.107 X3 .046 -.016 .689 -.055 -.072 -.067 .001 -.166 -.069 .055 -.088 .031 .001 .004 .045 -.059 -.012 .003 .056 -.038 -.145 .080 X4 -.069 .042 -.055 .638 -.127 -.071 -.131 .022 .049 .000 -.032 -.005 -.126 .053 -.007 .016 -.091 -.013 .011 .049 .074 -.142 X5 -.002 .030 -.072 -.127 .607 -.066 .050 -.219 -.061 .028 -.122 -.019 -.067 -.079 -.006 .017 -.043 -.008 .057 .012 -.006 -.017 X6 .058 -.088 -.067 -.071 -.066 .605 -.232 .124 -.040 .004 .038 .116 -.092 -.146 .013 .026 .041 .101 -.045 .059 -.151 -.067 X7 -.040 .087 .001 -.131 .050 -.232 .590 -.109 .021 -.031 -.090 -.179 -.022 .024 .017 -.027 .007 -.071 .053 -.054 .093 -.013 X8 .095 -.109 -.166 .022 -.219 .124 -.109 .603 .045 -.038 -.028 -.008 .048 .031 -.018 .015 .105 -.004 -.134 .014 .047 .029 X9 .009 -.020 -.069 .049 -.061 -.040 .021 .045 .210 -.179 .081 -.041 .005 .036 .025 -.046 .063 -.045 -.008 .007 .041 .046 X10 -.026 .030 .055 .000 .028 .004 -.031 -.038 -.179 .212 -.070 .013 -.023 -.019 -.043 .064 -.059 .005 -.024 -.022 -.016 -.046 X11 -.036 .000 -.088 -.032 -.122 .038 -.090 -.028 .081 -.070 .665 -.046 -.014 -.065 .042 .003 .060 -.033 -.090 -.129 .035 -.006 X12 .082 -.160 .031 -.005 -.019 .116 -.179 -.008 -.041 .013 -.046 .758 .058 -.047 -.044 .026 .032 .015 -.099 -.028 -.070 .063

              X13 -.012 -.036 .001 -.126 -.067 -.092 -.022 .048 .005 -.023 -.014 .058 .613 .147 -.061 -.030 -.031 .027 -.032 -.217 .074 .211 X14 .011 .009 .004 .053 -.079 -.146 .024 .031 .036 -.019 -.065 -.047 .147 .738 -.074 -.003 -.133 -.036 .055 -.153 .075 .131 X15 -.035 .037 .045 -.007 -.006 .013 .017 -.018 .025 -.043 .042 -.044 -.061 -.074 .255 -.197 .006 .043 -.046 .063 .009 -.037 X16 .037 -.008 -.059 .016 .017 .026 -.027 .015 -.046 .064 .003 .026 -.030 -.003 -.197 .252 -.013 -.042 -.043 -.032 -.023 -.058 X17 .055 -.066 -.012 -.091 -.043 .041 .007 .105 .063 -.059 .060 .032 -.031 -.133 .006 -.013 .554 -.243 -.156 -.029 -.123 .033 X18 .022 -.020 .003 -.013 -.008 .101 -.071 -.004 -.045 .005 -.033 .015 .027 -.036 .043 -.042 -.243 .669 .017 .082 -.123 -.048 X19 -.024 .025 .056 .011 .057 -.045 .053 -.134 -.008 -.024 -.090 -.099 -.032 .055 -.046 -.043 -.156 .017 .691 .031 -.018 .038 X20 .061 -.013 -.038 .049 .012 .059 -.054 .014 .007 -.022 -.129 -.028 -.217 -.153 .063 -.032 -.029 .082 .031 .668 -.084 -.201 X21 -.086 .064 -.145 .074 -.006 -.151 .093 .047 .041 -.016 .035 -.070 .074 .075 .009 -.023 -.123 -.123 -.018 -.084 .729 -.054 X22 .011 -.107 .080 -.142 -.017 -.067 -.013 .029 .046 -.046 -.006 .063 .211 .131 -.037 -.058 .033 -.048 .038 -.201 -.054 .651

              a

              Anti-image Correlation X1 .482 -.712 .086 -.134 -.005 .116 -.082 .189 .029 -.088 -.069 .146 -.023 .019 -.107 .114 .115 .042 -.044 .116 -.156 .021

              a

              X2 -.712 .454 -.031 .084 .062 -.182 .184 -.227 -.069 .105 .000 -.296 -.074 .018 .118 -.025 -.144 -.039 .048 -.026 .121 -.214

              a

              X3 .086 -.031 .650 -.082 -.112 -.104 .002 -.257 -.182 .145 -.131 .042 .001 .006 .107 -.141 -.019 .005 .082 -.057 -.205 .119

              a

              X4 -.134 .084 -.082 .681 -.204 -.114 -.213 .035 .133 -.003 -.049 -.007 -.201 .077 -.017 .040 -.153 -.020 .016 .076 .108 -.220

              a

              X5 -.005 .062 -.112 -.204 .723 -.108 .084 -.362 -.171 .077 -.193 -.028 -.109 -.118 -.015 .042 -.075 -.012 .088 .019 -.008 -.027

              a

              X6 .116 -.182 -.104 -.114 -.108 .542 -.389 .206 -.112 .010 .060 .172 -.152 -.218 .033 .068 .071 .159 -.069 .093 -.228 -.106

              a

              X7 -.082 .184 .002 -.213 .084 -.389 .644 -.183 .059 -.087 -.144 -.268 -.037 .036 .045 -.069 .013 -.113 .083 -.086 .141 -.022

              a

              X8 .189 -.227 -.257 .035 -.362 .206 -.183 .527 .127 -.106 -.044 -.013 .079 .047 -.047 .039 .181 -.006 -.208 .023 .071 .047

              a

              X9 .029 -.069 -.182 .133 -.171 -.112 .059 .127 .493 -.848 .218 -.102 .014 .091 .110 -.199 .186 -.120 -.021 .019 .106 .124

              a

              X10 -.088 .105 .145 -.003 .077 .010 -.087 -.106 -.848 .521 -.188 .032 -.065 -.048 -.185 .276 -.173 .013 -.063 -.057 -.040 -.123

              a

              X11 -.069 .000 -.131 -.049 -.193 .060 -.144 -.044 .218 -.188 .712 -.065 -.022 -.092 .102 .008 .099 -.050 -.133 -.193 .050 -.009

              a

              X12 .146 -.296 .042 -.007 -.028 .172 -.268 -.013 -.102 .032 -.065 .539 .085 -.062 -.101 .059 .050 .021 -.137 -.039 -.094 .090

              a

              X13 -.023 -.074 .001 -.201 -.109 -.152 -.037 .079 .014 -.065 -.022 .085 .600 .219 -.155 -.076 -.053 .042 -.049 -.340 .111 .334

              a

              X14 .019 .018 .006 .077 -.118 -.218 .036 .047 .091 -.048 -.092 -.062 .219 .512 -.172 -.006 -.209 -.051 .078 -.218 .103 .190

              a

              X15 -.107 .118 .107 -.017 -.015 .033 .045 -.047 .110 -.185 .102 -.101 -.155 -.172 .569 -.776 .015 .105 -.111 .154 .021 -.090

              a

              X16 .114 -.025 -.141 .040 .042 .068 -.069 .039 -.199 .276 .008 .059 -.076 -.006 -.776 .571 -.035 -.103 -.102 -.079 -.054 -.143 a

              X17 .115 -.144 -.019 -.153 -.075 .071 .013 .181 .186 -.173 .099 .050 -.053 -.209 .015 -.035 .590 -.399 -.252 -.047 -.194 .056

              a

              X18 .042 -.039 .005 -.020 -.012 .159 -.113 -.006 -.120 .013 -.050 .021 .042 -.051 .105 -.103 -.399 .618 .026 .123 -.176 -.073

              a

              X19 -.044 .048 .082 .016 .088 -.069 .083 -.208 -.021 -.063 -.133 -.137 -.049 .078 -.111 -.102 -.252 .026 .737 .046 -.025 .056

              a

              X20 .116 -.026 -.057 .076 .019 .093 -.086 .023 .019 -.057 -.193 -.039 -.340 -.218 .154 -.079 -.047 .123 .046 .556 -.121 -.304

              a

              X21 -.156 .121 -.205 .108 -.008 -.228 .141 .071 .106 -.040 .050 -.094 .111 .103 .021 -.054 -.194 -.176 -.025 -.121 .512 -.079

              a

              X22 .021 -.214 .119 -.220 -.027 -.106 -.022 .047 .124 -.123 -.009 .090 .334 .190 -.090 -.143 .056 -.073 .056 -.304 -.079 .447

              a. Measures of Sampling Adequacy(MSA)

            Uji Anti-image Correlation ke-2

              

            Anti-image Matrices

              X1 X2

              X3 X4

              X5 X6

              X7 X8

              X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 X19 X20 X21 Anti-image Covariance X1 .415 -.296 .045 -.070 -.002 .060 -.040 .094 .008 -.026 -.036 .081 -.017 .009 -.035 .039 .055 .023 -.024 .071 -.086

              X2 -.296 .403 -.003 .020 .028 -.105 .089 -.110 -.013 .024 -.001 -.158 -.001 .034 .033 -.018 -.064 -.029 .033 -.053 .058 X3 .045 -.003 .698 -.040 -.071 -.060 .003 -.172 -.077 .063 -.089 .023 -.028 -.012 .050 -.054 -.016 .009 .053 -.015 -.141 X4 -.070 .020 -.040 .671 -.137 -.091 -.141 .030 .063 -.012 -.035 .009 -.095 .089 -.016 .004 -.088 -.025 .020 .007 .066 X5 -.002 .028 -.071 -.137 .607 -.068 .050 -.219 -.061 .027 -.123 -.017 -.069 -.078 -.007 .015 -.043 -.009 .058 .007 -.007 X6 .060 -.105 -.060 -.091 -.068 .611 -.236 .129 -.036 -.001 .038 .125 -.081 -.139 .009 .021 .045 .098 -.041 .043 -.160 X7 -.040 .089 .003 -.141 .050 -.236 .590 -.109 .022 -.032 -.090 -.180 -.020 .028 .017 -.028 .008 -.072 .054 -.064 .092 X8 .094 -.110 -.172 .030 -.219 .129 -.109 .604 .044 -.036 -.028 -.011 .044 .026 -.017 .018 .104 -.002 -.137 .026 .050 X9 .008 -.013 -.077 .063 -.061 -.036 .022 .044 .213 -.181 .083 -.046 -.011 .028 .029 -.043 .062 -.043 -.011 .024 .046 X10 -.026 .024 .063 -.012 .027 -.001 -.032 -.036 -.181 .215 -.072 .018 -.010 -.010 -.047 .062 -.058 .001 -.022 -.040 -.020 X11 -.036 -.001 -.089 -.035 -.123 .038 -.090 -.028 .083 -.072 .666 -.046 -.014 -.066 .042 .003 .061 -.034 -.090 -.144 .035 X12 .081 -.158 .023 .009 -.017 .125 -.180 -.011 -.046 .018 -.046 .764 .042 -.062 -.041 .032 .029 .020 -.104 -.009 -.065 X13 -.017 -.001 -.028 -.095 -.069 -.081 -.020 .044 -.011 -.010 -.014 .042 .690 .122 -.056 -.013 -.047 .048 -.050 -.189 .104

              X14 .009 .034 -.012 .089 -.078 -.139 .028 .026 .028 -.010 -.066 -.062 .122 .765 -.070 .009 -.146 -.027 .050 -.128 .090 X15 -.035 .033 .050 -.016 -.007 .009 .017 -.017 .029 -.047 .042 -.041 -.056 -.070 .257 -.206 .008 .041 -.045 .058 .006 X16 .039 -.018 -.054 .004 .015 .021 -.028 .018 -.043 .062 .003 .032 -.013 .009 -.206 .258 -.010 -.048 -.040 -.057 -.029 X17 .055 -.064 -.016 -.088 -.043 .045 .008 .104 .062 -.058 .061 .029 -.047 -.146 .008 -.010 .556 -.243 -.159 -.020 -.122 X18 .023 -.029 .009 -.025 -.009 .098 -.072 -.002 -.043 .001 -.034 .020 .048 -.027 .041 -.048 -.243 .672 .020 .075 -.128 X19 -.024 .033 .053 .020 .058 -.041 .054 -.137 -.011 -.022 -.090 -.104 -.050 .050 -.045 -.040 -.159 .020 .693 .047 -.015 X20 .071 -.053 -.015 .007 .007 .043 -.064 .026 .024 -.040 -.144 -.009 -.189 -.128 .058 -.057 -.020 .075 .047 .736 -.112 X21 -.086 .058 -.141 .066 -.007 -.160 .092 .050 .046 -.020 .035 -.065 .104 .090 .006 -.029 -.122 -.128 -.015 -.112 .734

              a

              Anti-image Correlation X1 .463 -.724 .084 -.132 -.004 .119 -.081 .189 .026 -.086 -.069 .144 -.032 .015 -.106 .118 .115 .043 -.046 .128 -.155

              a

              X2 -.724 .444 -.006 .039 .057 -.211 .183 -.222 -.044 .082 -.002 -.285 -.002 .061 .102 -.057 -.135 -.057 .062 -.098 .107

              a

              X3 .084 -.006 .658 -.058 -.109 -.092 .005 -.265 -.200 .162 -.130 .032 -.041 -.017 .119 -.126 -.026 .013 .076 -.022 -.197

              a

              X4 -.132 .039 -.058 .702 -.215 -.142 -.224 .047 .166 -.031 -.052 .013 -.139 .124 -.038 .009 -.144 -.037 .030 .009 .093

              a

              X5 -.004 .057 -.109 -.215 .722 -.112 .083 -.361 -.169 .074 -.193 -.025 -.107 -.115 -.017 .039 -.074 -.014 .090 .011 -.010

              a

              X6 .119 -.211 -.092 -.142 -.112 .537 -.393 .212 -.100 -.003 .059 .183 -.124 -.203 .023 .053 .077 .153 -.063 .064 -.238

              a

              X7 -.081 .183 .005 -.224 .083 -.393 .635 -.182 .062 -.091 -.144 -.267 -.032 .041 .043 -.073 .014 -.115 .085 -.097 .140

              a

              X8 .189 -.222 -.265 .047 -.361 .212 -.182 .526 .122 -.101 -.044 -.017 .068 .039 -.043 .047 .179 -.003 -.211 .039 .075

              a

              X9 .026 -.044 -.200 .166 -.169 -.100 .062 .122 .494 -.846 .221 -.115 -.029 .069 .123 -.184 .180 -.113 -.028 .060 .117

              a

              X10 -.086 .082 .162 -.031 .074 -.003 -.091 -.101 -.846 .526 -.190 .044 -.026 -.025 -.199 .263 -.168 .004 -.057 -.100 -.050

              a

              X11 -.069 -.002 -.130 -.052 -.193 .059 -.144 -.044 .221 -.190 .705 -.065 -.020 -.092 .102 .007 .100 -.051 -.132 -.206 .050

              a

              X12 .144 -.285 .032 .013 -.025 .183 -.267 -.017 -.115 .044 -.065 .548 .058 -.081 -.094 .073 .045 .028 -.143 -.012 -.087

              a

              X13 -.032 -.002 -.041 -.139 -.107 -.124 -.032 .068 -.029 -.026 -.020 .058 .747 .168 -.133 -.030 -.076 .071 -.072 -.265 .146

              a

              X14 .015 .061 -.017 .124 -.115 -.203 .041 .039 .069 -.025 -.092 -.081 .168 .568 -.158 .021 -.224 -.038 .068 -.171 .120

              a

              X15 -.106 .102 .119 -.038 -.017 .023 .043 -.043 .123 -.199 .102 -.094 -.133 -.158 .559 -.800 .020 .099 -.106 .133 .014

              a

              X16 .118 -.057 -.126 .009 .039 .053 -.073 .047 -.184 .263 .007 .073 -.030 .021 -.800 .558 -.027 -.115 -.096 -.130 -.066

              a

              X17 .115 -.135 -.026 -.144 -.074 .077 .014 .179 .180 -.168 .100 .045 -.076 -.224 .020 -.027 .590 -.397 -.256 -.032 -.191

              a

              X18 .043 -.057 .013 -.037 -.014 .153 -.115 -.003 -.113 .004 -.051 .028 .071 -.038 .099 -.115 -.397 .616 .030 .106 -.182 a

              X19 -.046 .062 .076 .030 .090 -.063 .085 -.211 -.028 -.057 -.132 -.143 -.072 .068 -.106 -.096 -.256 .030 .734 .066 -.021

              a

              X20 .128 -.098 -.022 .009 .011 .064 -.097 .039 .060 -.100 -.206 -.012 -.265 -.171 .133 -.130 -.032 .106 .066 .621 -.152

              a

              X21 -.155 .107 -.197 .093 -.010 -.238 .140 .075 .117 -.050 .050 -.087 .146 .120 .014 -.066 -.191 -.182 -.021 -.152 .478

              a. Measures of Sampling Adequacy(MSA)

            Uji Anti-image Correlation ke-3

              

            Anti-image Matrices

              X1 X3

              X4 X5

              X6 X7

              X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 X19 X20 X21 Anti-image Covariance X1 .873 .090 -.116 .040 -.037 .055 .031 -.003 -.017 -.078 -.080 -.038 .070 -.022 .053 .017 .003 .000 .068 -.091

              X3 .090 .699 -.040 -.071 -.064 .004 -.182 -.077 .063 -.089 .024 -.028 -.012 .051 -.054 -.017 .009 .053 -.016 -.142 X4 -.116 -.040 .672 -.139 -.090 -.150 .037 .064 -.013 -.035 .019 -.095 .088 -.017 .005 -.087 -.023 .019 .009 .063 X5 .040 -.071 -.139 .609 -.064 .045 -.223 -.060 .025 -.123 -.007 -.069 -.081 -.009 .017 -.039 -.007 .056 .011 -.011 X6 -.037 -.064 -.090 -.064 .640 -.231 .111 -.041 .005 .039 .096 -.085 -.137 .019 .017 .030 .095 -.034 .031 -.153 X7 .055 .004 -.150 .045 -.231 .610 -.092 .026 -.039 -.093 -.163 -.021 .021 .010 -.025 .023 -.068 .049 -.055 .083 X8 .031 -.182 .037 -.223 .111 -.092 .636 .043 -.032 -.030 -.062 .046 .038 -.009 .014 .092 -.010 -.135 .012 .070 X9 -.003 -.077 .064 -.060 -.041 .026 .043 .214 -.182 .083 -.056 -.011 .029 .030 -.044 .061 -.044 -.010 .022 .049 X10 -.017 .063 -.013 .025 .005 -.039 -.032 -.182 .216 -.072 .030 -.010 -.012 -.049 .064 -.056 .003 -.024 -.037 -.024 X11 -.078 -.089 -.035 -.123 .039 -.093 -.030 .083 -.072 .666 -.051 -.014 -.066 .043 .003 .062 -.034 -.090 -.145 .035 X12 -.080 .024 .019 -.007 .096 -.163 -.062 -.056 .030 -.051 .831 .045 -.054 -.031 .027 .005 .009 -.100 -.033 -.047 X13 -.038 -.028 -.095 -.069 -.085 -.021 .046 -.011 -.010 -.014 .045 .690 .123 -.056 -.013 -.048 .048 -.050 -.191 .105 X14 .070 -.012 .088 -.081 -.137 .021 .038 .029 -.012 -.066 -.054 .123 .768 -.074 .011 -.144 -.025 .047 -.125 .087 X15 -.022 .051 -.017 -.009 .019 .010 -.009 .030 -.049 .043 -.031 -.056 -.074 .260 -.207 .013 .044 -.048 .064 .002 X16 .053 -.054 .005 .017 .017 -.025 .014 -.044 .064 .003 .027 -.013 .011 -.207 .258 -.013 -.050 -.039 -.060 -.026 X17 .017 -.017 -.087 -.039 .030 .023 .092 .061 -.056 .062 .005 -.048 -.144 .013 -.013 .566 -.253 -.157 -.030 -.116

              X18 .003 .009 -.023 -.007 .095 -.068 -.010 -.044 .003 -.034 .009 .048 -.025 .044 -.050 -.253 .675 .023 .072 -.126 X19 .000 .053 .019 .056 -.034 .049 -.135 -.010 -.024 -.090 -.100 -.050 .047 -.048 -.039 -.157 .023 .696 .053 -.020 X20 .068 -.016 .009 .011 .031 -.055 .012 .022 -.037 -.145 -.033 -.191 -.125 .064 -.060 -.030 .072 .053 .743 -.107 X21 -.091 -.142 .063 -.011 -.153 .083 .070 .049 -.024 .035 -.047 .105 .087 .002 -.026 -.116 -.126 -.020 -.107 .742

              a

              Anti-image Correlation X1 .519 .115 -.151 .054 -.050 .076 .041 -.008 -.040 -.102 -.094 -.049 .086 -.047 .111 .024 .003 .000 .084 -.113

              a

              X3 .115 .648 -.058 -.109 -.096 .006 -.273 -.200 .163 -.130 .032 -.041 -.016 .120 -.127 -.027 .013 .076 -.022 -.198

              a

              X4 -.151 -.058 .691 -.218 -.137 -.235 .057 .168 -.034 -.052 .025 -.139 .122 -.042 .011 -.140 -.035 .027 .013 .090

              a

              X5 .054 -.109 -.218 .726 -.102 .074 -.358 -.166 .070 -.193 -.009 -.107 -.119 -.023 .043 -.067 -.011 .087 .017 -.017

              a

              X6 -.050 -.096 -.137 -.102 .601 -.369 .174 -.112 .015 .060 .132 -.127 -.195 .046 .042 .050 .144 -.052 .045 -.222

              a

              X7 .076 .006 -.235 .074 -.369 .683 -.148 .071 -.108 -.146 -.228 -.032 .031 .025 -.064 .040 -.107 .075 -.081 .123

              a

              X8 .041 -.273 .057 -.358 .174 -.148 .587 .115 -.085 -.045 -.086 .069 .054 -.021 .035 .154 -.016 -.203 .018 .102

              a

              X9 -.008 -.200 .168 -.166 -.112 .071 .115 .492 -.846 .221 -.133 -.029 .072 .128 -.187 .176 -.115 -.026 .056 .122

              a

              X10 -.040 .163 -.034 .070 .015 -.108 -.085 -.846 .526 -.191 .070 -.026 -.030 -.209 .269 -.159 .008 -.062 -.093 -.059

              a

              X11 -.102 -.130 -.052 -.193 .060 -.146 -.045 .221 -.191 .696 -.068 -.020 -.092 .103 .007 .100 -.051 -.133 -.207 .050

              a

              X12 -.094 .032 .025 -.009 .132 -.228 -.086 -.133 .070 -.068 .654 .060 -.067 -.068 .059 .007 .012 -.131 -.042 -.060

              a

              X13 -.049 -.041 -.139 -.107 -.127 -.032 .069 -.029 -.026 -.020 .060 .743 .169 -.133 -.030 -.077 .071 -.072 -.267 .147

              a

              X14 .086 -.016 .122 -.119 -.195 .031 .054 .072 -.030 -.092 -.067 .169 .567 -.166 .025 -.218 -.035 .065 -.166 .115

              a

              X15 -.047 .120 -.042 -.023 .046 .025 -.021 .128 -.209 .103 -.068 -.133 -.166 .558 -.800 .034 .105 -.113 .145 .004

              a

              X16 .111 -.127 .011 .043 .042 -.064 .035 -.187 .269 .007 .059 -.030 .025 -.800 .555 -.035 -.119 -.092 -.136 -.060

              a

              X17 .024 -.027 -.140 -.067 .050 .040 .154 .176 -.159 .100 .007 -.077 -.218 .034 -.035 .614 -.409 -.250 -.046 -.179

              a

              X18 .003 .013 -.035 -.011 .144 -.107 -.016 -.115 .008 -.051 .012 .071 -.035 .105 -.119 -.409 .616 .033 .101 -.178

              a

              X19 .000 .076 .027 .087 -.052 .075 -.203 -.026 -.062 -.133 -.131 -.072 .065 -.113 -.092 -.250 .033 .749 .073 -.027

              a

              X20 .084 -.022 .013 .017 .045 -.081 .018 .056 -.093 -.207 -.042 -.267 -.166 .145 -.136 -.046 .101 .073 .641 -.144

              a

              X21 -.113 -.198 .090 -.017 -.222 .123 .102 .122 -.059 .050 -.060 .147 .115 .004 -.060 -.179 -.178 -.027 -.144 .511

              a. Measures of Sampling Adequacy(MSA)

            Uji Anti-image Correlation ke-4

              

            Anti-image Matrices

              X1 X3

              X4 X5

              X6 X7

              X8 X10 X11 X12 X13 X14 X15 X16 X17 X18 X19 X20 X21 Anti-image Covariance X1 .873 .093 -.118 .040 -.038 .056 .032 -.070 -.081 -.082 -.038 .071 -.022 .054 .018 .002 .000 .068 -.092

              X3 .093 .728 -.018 -.100 -.083 .014 -.176 -.009 -.064 .004 -.034 -.002 .066 -.075 .006 -.007 .052 -.008 -.132 X4 -.118 -.018 .691 -.129 -.080 -.164 .026 .149 -.064 .037 -.094 .082 -.028 .019 -.111 -.011 .022 .003 .051 X5 .040 -.100 -.129 .626 -.079 .054 -.220 -.093 -.108 -.023 -.074 -.076 .000 .005 -.023 -.020 .055 .018 .003 X6 -.038 -.083 -.080 -.079 .648 -.230 .122 -.106 .059 .088 -.088 -.133 .025 .009 .044 .089 -.037 .036 -.148 X7 .056 .014 -.164 .054 -.230 .613 -.099 -.062 -.109 -.160 -.020 .018 .007 -.021 .017 -.064 .050 -.058 .079 X8 .032 -.176 .026 -.220 .122 -.099 .644 .016 -.049 -.053 .049 .032 -.015 .024 .084 -.002 -.135 .008 .062 X10 -.070 -.009 .149 -.093 -.106 -.062 .016 .761 -.006 -.064 -.068 .044 -.085 .095 -.012 -.121 -.114 -.064 .063 X11 -.081 -.064 -.064 -.108 .059 -.109 -.049 -.006 .700 -.031 -.010 -.082 .033 .022 .041 -.018 -.091 -.163 .018 X12 -.082 .004 .037 -.023 .088 -.160 -.053 -.064 -.031 .846 .043 -.047 -.024 .017 .022 -.002 -.104 -.028 -.035 X13 -.038 -.034 -.094 -.074 -.088 -.020 .049 -.068 -.010 .043 .691 .125 -.056 -.016 -.046 .047 -.051 -.191 .109 X14 .071 -.002 .082 -.076 -.133 .018 .032 .044 -.082 -.047 .125 .772 -.080 .018 -.158 -.019 .049 -.130 .082 X15 -.022 .066 -.028 .000 .025 .007 -.015 -.085 .033 -.024 -.056 -.080 .264 -.212 .005 .052 -.048 .062 -.005 X16 .054 -.075 .019 .005 .009 -.021 .024 .095 .022 .017 -.016 .018 -.212 .268 .000 -.062 -.043 -.057 -.017 X17 .018 .006 -.111 -.023 .044 .017 .084 -.012 .041 .022 -.046 -.158 .005 .000 .584 -.251 -.159 -.037 -.136 X18 .002 -.007 -.011 -.020 .089 -.064 -.002 -.121 -.018 -.002 .047 -.019 .052 -.062 -.251 .684 .021 .078 -.119 X19 .000 .052 .022 .055 -.037 .050 -.135 -.114 -.091 -.104 -.051 .049 -.048 -.043 -.159 .021 .697 .054 -.018 X20 .068 -.008 .003 .018 .036 -.058 .008 -.064 -.163 -.028 -.191 -.130 .062 -.057 -.037 .078 .054 .745 -.114 X21 -.092 -.132 .051 .003 -.148 .079 .062 .063 .018 -.035 .109 .082 -.005 -.017 -.136 -.119 -.018 -.114 .754

              a

              Anti-image Correlation X1 .499 .116 -.152 .054 -.051 .076 .042 -.086 -.103 -.095 -.049 .087 -.047 .112 .026 .003 -.001 .084 -.113

              a

              X3 .116 .692 -.025 -.147 -.121 .021 -.257 -.013 -.090 .005 -.048 -.002 .150 -.171 .009 -.010 .072 -.011 -.178

              a

              X4 -.152 -.025 .671 -.196 -.120 -.251 .038 .205 -.092 .048 -.136 .112 -.065 .044 -.175 -.016 .032 .004 .071 a

              X5 .054 -.147 -.196 .736 -.123 .088 -.346 -.135 -.163 -.032 -.113 -.109 -.002 .012 -.038 -.031 .084 .027 .004

              a

              X6 -.051 -.121 -.120 -.123 .575 -.364 .189 -.151 .087 .118 -.132 -.189 .061 .022 .072 .133 -.055 .051 -.211

              a

              X7 .076 .021 -.251 .088 -.364 .679 -.157 -.090 -.166 -.222 -.030 .026 .016 -.051 .028 -.099 .077 -.085 .116

              a

              X8 .042 -.257 .038 -.346 .189 -.157 .609 .023 -.073 -.072 .073 .046 -.036 .058 .137 -.002 -.201 .011 .089

              a

              X10 -.086 -.013 .205 -.135 -.151 -.090 .023 .573 -.008 -.080 -.094 .057 -.190 .211 -.018 -.168 -.157 -.085 .084

              a

              X11 -.103 -.090 -.092 -.163 .087 -.166 -.073 -.008 .770 -.040 -.014 -.111 .077 .050 .064 -.026 -.130 -.225 .024

              a

              X12 -.095 .005 .048 -.032 .118 -.222 -.072 -.080 -.040 .679 .056 -.058 -.052 .035 .031 -.003 -.136 -.035 -.044

              a

              X13 -.049 -.048 -.136 -.113 -.132 -.030 .073 -.094 -.014 .056 .724 .171 -.131 -.036 -.073 .068 -.073 -.266 .152

              a

              X14 .087 -.002 .112 -.109 -.189 .026 .046 .057 -.111 -.058 .171 .562 -.177 .039 -.235 -.026 .067 -.171 .107

              a

              X15 -.047 .150 -.065 -.002 .061 .016 -.036 -.190 .077 -.052 -.131 -.177 .561 -.796 .012 .122 -.111 .139 -.012

              a

              X16 .112 -.171 .044 .012 .022 -.051 .058 .211 .050 .035 -.036 .039 -.796 .570 -.002 -.144 -.099 -.128 -.038

              a

              X17 .026 .009 -.175 -.038 .072 .028 .137 -.018 .064 .031 -.073 -.235 .012 -.002 .642 -.398 -.249 -.056 -.205

              a

              X18 .003 -.010 -.016 -.031 .133 -.099 -.002 -.168 -.026 -.003 .068 -.026 .122 -.144 -.398 .600 .031 .109 -.166

              a

              X19 -.001 .072 .032 .084 -.055 .077 -.201 -.157 -.130 -.136 -.073 .067 -.111 -.099 -.249 .031 .718 .075 -.024

              a

              X20 .084 -.011 .004 .027 .051 -.085 .011 -.085 -.225 -.035 -.266 -.171 .139 -.128 -.056 .109 .075 .633 -.152

              a

              X21 -.113 -.178 .071 .004 -.211 .116 .089 .084 .024 -.044 .152 .107 -.012 -.038 -.205 -.166 -.024 -.152 .537

              a. Measures of Sampling Adequacy(MSA)

            Uji Anti-image Correlation ke-5

              

            Anti-image Matrices

              X3 X4

              X5 X6

              X7 X8 X10 X11 X12 X13 X14 X15 X16 X17 X18 X19 X20 X21 Anti-image Covariance X3 .738 -.005 -.105 -.081 .008 -.182 -.002 -.057 .013 -.030 -.009 .069 -.083 .004 -.008 .052 -.016 -.126

              X4 -.005 .707 -.127 -.088 -.161 .031 .144 -.078 .027 -.102 .094 -.031 .027 -.112 -.011 .023 .012 .040 X5 -.105 -.127 .628 -.077 .052 -.222 -.091 -.105 -.020 -.073 -.080 .000 .002 -.024 -.020 .055 .015 .007 X6 -.081 -.088 -.077 .650 -.229 .124 -.110 .056 .085 -.090 -.132 .024 .012 .045 .089 -.037 .039 -.154 X7 .008 -.161 .052 -.229 .617 -.102 -.058 -.105 -.157 -.017 .013 .008 -.025 .015 -.065 .050 -.063 .086 X8 -.182 .031 -.222 .124 -.102 .646 .019 -.047 -.050 .050 .030 -.014 .022 .083 -.002 -.135 .005 .066 X10 -.002 .144 -.091 -.110 -.058 .019 .766 -.012 -.072 -.072 .050 -.088 .102 -.011 -.122 -.115 -.059 .057 X11 -.057 -.078 -.105 .056 -.105 -.047 -.012 .707 -.039 -.013 -.077 .031 .027 .043 -.018 -.092 -.159 .009 X12 .013 .027 -.020 .085 -.157 -.050 -.072 -.039 .854 .040 -.041 -.027 .022 .024 -.002 -.105 -.022 -.045 X13 -.030 -.102 -.073 -.090 -.017 .050 -.072 -.013 .040 .692 .130 -.057 -.014 -.046 .047 -.051 -.189 .107 X14 -.009 .094 -.080 -.132 .013 .030 .050 -.077 -.041 .130 .778 -.079 .014 -.160 -.020 .049 -.137 .091 X15 .069 -.031 .000 .024 .008 -.014 -.088 .031 -.027 -.057 -.079 .265 -.213 .005 .052 -.048 .064 -.008 X16 -.083 .027 .002 .012 -.025 .022 .102 .027 .022 -.014 .014 -.213 .271 -.002 -.063 -.043 -.063 -.012 X17 .004 -.112 -.024 .045 .015 .083 -.011 .043 .024 -.046 -.160 .005 -.002 .585 -.252 -.159 -.039 -.136 X18 -.008 -.011 -.020 .089 -.065 -.002 -.122 -.018 -.002 .047 -.020 .052 -.063 -.252 .684 .021 .078 -.120 X19 .052 .023 .055 -.037 .050 -.135 -.115 -.092 -.105 -.051 .049 -.048 -.043 -.159 .021 .697 .054 -.018 X20 -.016 .012 .015 .039 -.063 .005 -.059 -.159 -.022 -.189 -.137 .064 -.063 -.039 .078 .054 .751 -.109 X21 -.126 .040 .007 -.154 .086 .066 .057 .009 -.045 .107 .091 -.008 -.012 -.136 -.120 -.018 -.109 .763

              a

              Anti-image Correlation X3 .693 -.007 -.155 -.116 .012 -.264 -.003 -.079 .016 -.042 -.012 .157 -.186 .006 -.011 .073 -.021 -.167

              a

              X4 -.007 .682 -.190 -.130 -.243 .045 .195 -.110 .034 -.145 .127 -.073 .062 -.173 -.016 .032 .017 .055

              a

              X5 -.155 -.190 .738 -.121 .084 -.349 -.131 -.158 -.027 -.111 -.114 .001 .006 -.040 -.031 .084 .022 .010

              a

              X6 -.116 -.130 -.121 .572 -.362 .192 -.156 .083 .114 -.134 -.185 .059 .028 .073 .134 -.055 .056 -.219 a

              X7 .012 -.243 .084 -.362 .687 -.161 -.084 -.159 -.216 -.026 .019 .020 -.061 .026 -.100 .077 -.092 .125

              

            a

              X8 -.264 .045 -.349 .192 -.161 .602 .027 -.069 -.068 .075 .042 -.034 .053 .136 -.003 -.201 .008 .095

              a

              X10 -.003 .195 -.131 -.156 -.084 .027 .571 -.017 -.089 -.099 .065 -.195 .223 -.016 -.169 -.158 -.078 .075

              a

              X11 -.079 -.110 -.158 .083 -.159 -.069 -.017 .785 -.050 -.019 -.103 .073 .063 .067 -.026 -.131 -.218 .013

              a

              X12 .016 .034 -.027 .114 -.216 -.068 -.089 -.050 .694 .052 -.050 -.056 .046 .034 -.003 -.136 -.027 -.056

              a

              X13 -.042 -.145 -.111 -.134 -.026 .075 -.099 -.019 .052 .724 .177 -.133 -.031 -.072 .068 -.073 -.263 .147

              a

              X14 -.012 .127 -.114 -.185 .019 .042 .065 -.103 -.050 .177 .550 -.173 .030 -.238 -.027 .067 -.179 .118

              a

              X15 .157 -.073 .001 .059 .020 -.034 -.195 .073 -.056 -.133 -.173 .558 -.797 .013 .122 -.111 .143 -.018

              a

              X16 -.186 .062 .006 .028 -.061 .053 .223 .063 .046 -.031 .030 -.797 .562 -.005 -.145 -.099 -.139 -.026

              a

              X17 .006 -.173 -.040 .073 .026 .136 -.016 .067 .034 -.072 -.238 .013 -.005 .642 -.398 -.249 -.059 -.204

              a

              X18 -.011 -.016 -.031 .134 -.100 -.003 -.169 -.026 -.003 .068 -.027 .122 -.145 -.398 .599 .031 .109 -.167

              a

              X19 .073 .032 .084 -.055 .077 -.201 -.158 -.131 -.136 -.073 .067 -.111 -.099 -.249 .031 .717 .075 -.025

              a

              X20 -.021 .017 .022 .056 -.092 .008 -.078 -.218 -.027 -.263 -.179 .143 -.139 -.059 .109 .075 .637 -.144

              a

              X21 -.167 .055 .010 -.219 .125 .095 .075 .013 -.056 .147 .118 -.018 -.026 -.204 -.167 -.025 -.144 .548

              a. Measures of Sampling Adequacy(MSA)

              Communalities

              Initial Extraction Harga tidak sesuai dengan

              1.000 .594 manfaat yang didapatkan Kualitas produk menurun 1.000 .543 Produk kurang bervariasi 1.000 .569 Produk tidak tahan lama 1.000 .556 Produk sering mengalami

              1.000 .544 hang Minimnya fitur khas yang

              1.000 .734 ditawarkan Produk sulit diperbaiki 1.000 .523 Minimnya inovasi produk 1.000 .515 Kesulitan saat mengunduh

              1.000 .478 aplikasi BBM dapat diakses

              1.000 .545 smartphone merek lain Promosi kurang efektif 1.000 .603 Pembelian smartphone

              1.000 .859 kedua Brand Ambassador tidak

              1.000 .851 menarik

              

            Total Variance Explained

              Component Initial Eigenvalues

              Extraction Sums of Squared Loadings