S MPP 1206458 Bibliography
DAFTAR PUSTAKA
Bojanic, David.2010.Hospitality Marketing Management.Fifth Edition.
Dayour, Frederick.2015.Why They Go There:International Tourist Motivations and
Revisit Intention to Northern Ghana.Ghana.American Journal of Tourism
Management
Diewanowska Kataryna.2015.Dimensions of Real and Virtual Consumer
Experiences.Warsaw,Poland.Faculty of Management Working Paper Series 9
(4) 2015
FandyTjiptono. 2009. StrategiPemasaranJasa. CV. Andi : Yogyakarta
Ghozali, Imam. (2009). Analisis Multivariate Lanjutandengan Program SPSS.
Semarang
Griffin, Ricky.W. dan Ronald J. Ebert. 2008. Bisnis. EdisiKedelapan, jilid1. Jakarta:
Erlangga.
Gersom&
Sugiono.2013.Analisa
MarketingTerhadapMinatBeliUlangKonsumen
Sidoarjo.Surabaya.
PengaruhExperiential
Cafe
Buntos
99
Hung-Che,Wu.2014.A Study of Experiential Quality, Experiential Value, Experiential
Satisfaction, Theme Park Image and Revisit Intention.Journal of Hospitality &
Tourism Research, 201X, Vol XX, No X
Kotler, Philip & Keller K Lane, (2009), Marketing Managememt, thirteen edition,
Jersey : Prentice Hall
Kotler,
Phlip& Gary Amstrong.
:Pearson;Prentience Hall
2012.
Principles
of
Marketing.
Jersey
Lin, C.H. 2012. Effects of Cuisine Experience, Psychological Well-Being, And Self –
Health Perception on The Revisit Intention of Hot Springs Tourist. Journal of
Hospitality & Tourism Research,p.1-22
Lovelock. Christopher, and Wirt, Jochen.2011.Essential of Service Marketing
2ndEdition.Pearson Always Learning
Malhotra, Narkesh K dan David F. Briks.2007.Marketing Research: An Applied
Approach England : Pearson Education Limited
Maya Rahmah Fikriyah, 2016
PENGARUHCUSTOMER EXPERIENCETERHADAP REVISIT INTENTION DI TAMAN WISATA ALAM
KAWAH PAPANDAYAN
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
Malhotra,Narkesh K.2009.Riset Pemasaran., PenerapanTerapan. Jakarta :Salim ,
Jakarta: Erlangga
New
Gaik
Ling.
2012
.Faktor
mempengaruhikunjunganulanganpelancongantarabangsa:
Malaysia. Malaysia Journal of Society and Space
yang
Suatuulasan.
Parwati,
Kardina.2014.Pengaruh
ServicescapeterhadapRevisit
denganPerceived Service QualitysebagaiVariabelMediasi.
Prastyaningsihet al.2012.
Intention.Malang.
PengaruhCustomer
Intention
ExperienceTerhadapRepurchase
Rageh, Ahmed, T.CZet al.2013.Using Netnography Research Method to Reveal The
Underlying
Dimensions
of
The
Customer/Tourist
Experience.Malaysia.EmeraldInsigh
Sanusi, Anwar.2012. MetodologiPenelitianBisnis. Jakarta :SalembaEmpat
Sayutiet
al.2014.Analisis
PengaruhCustomer
ExperienceTerhadapMinatBeliUlangKonsumenPadaKafe Nom Nom Eatery
Bandung.Bandung
Schmitt, Bern H. 1999.Experiential Marketing. “How to Get Customers to Sense,
Feel, Think, Act, and Relate to Your Company and Brand” . New York : The
Free Pass
Sekaran,
Uma.
2008.
Research
Methods
for
(MetodologiPenelitianuntukBisnis). Jakarta :SalembaEmpat
Bussiness
Sekaran, Uma and Roger Bougie.2013.Research Methods for a Bussiness. Wiley
Senjaya, Vivie.2013.Pengaruh Customer Experience QualityterhadapCustomer
Satisfaction&Customer
Loyalty
di
KafeExcelsoTunjungan
Plaza
Surabaya:Perspektif B2C. Surabaya.JurnalManajemenPemasaran Petra Vol 1,
No 1
Silalahi, Uber.2012.Metodologi PenelitianSosial. Jakarta : PT RefikaAditama
Sopyan.AnalisisPengaruhdayaTarikWisatadanKualitasPelayananTerhadapMinatBerk
unjungUlangPengunjungdenganKepuasanPengunjungSebagaiVariabel
Intervening. Semarang
Sugiyono.2012.Memahami PenelitianKualitatif.Bandung :Alfabeta
Maya Rahmah Fikriyah, 2016
PENGARUHCUSTOMER EXPERIENCETERHADAP REVISIT INTENTION DI TAMAN WISATA ALAM
KAWAH PAPANDAYAN
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
Sultan,
Haryonoet
al.2012.Proses
PembentukanPerilakuNiatWisatawanBerkunjungKembalikePariwisataHeritag
eBandung.Surakarta
Surakhmad,
Winarno.
(2002).
PengantarPenelitianIlmiah,
MetodedanTeknik.Bandung :Tarsito.
Dasar,
Swarbrooke,
Jhon.2007.Consumer
Behavior
in
Tourism.
Second
Edition.BurlingtonUSA.Elsevier Led
Tabachnickdan Fidel. 2013. Using Multivariate Statistics. Boston : Pearson
Education
UNWTO World Tourism Barometer volume 14 – Advance Release January 2016
Yunantias,
Willi.2015.Analisis
PengaruhKualitasLayanandanKepuasanKonsumenTerhadapMinatKunjungpad
aObjekWisataPantaiWiduri di Pemalang.Semarang
Zeithaml, V.A, M.J Bitnerdan Gremler.2009.Service Marketing:Integrating Customer
Focus Across the Firm, 15 th edition, New York:McGraw Hill
Database :
DinasKebudayaandanPariwisataKabupatenGarut 2015
DinasKebudayaandanPariwisataKabupatenGarut 2016
PusdatinKamenparekraf& BPS 2014
Website :
http://www.marketing.co.id/customer-experience-strategy/
http://marketeers.com/index.php/article/lima-langkah-membangun-customerexperience.html
http://www.venuemagz.com/artikel/news/2015/9/dunia-menyambut-538-juta-turisinternasional/
http://m.rmol.co/read/2014/06/18/160012/pedoman.php
www.jabar.bps.go
Maya Rahmah Fikriyah, 2016
PENGARUHCUSTOMER EXPERIENCETERHADAP REVISIT INTENTION DI TAMAN WISATA ALAM
KAWAH PAPANDAYAN
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
www.jabarprov.go.id
http://budpargarut.wix.com/garut2#!twa-kawah-papandayan/c1j9e
http://dishut.jabarprov.go.id/index.php?mod=manageMenu&idMenuKiri=511&idMe
nu=513
http://www.inilahgarut.com/wisata/gunung-dan-kawah-papandayan-tempat-wisataalam-garut.html
Maya Rahmah Fikriyah, 2016
PENGARUHCUSTOMER EXPERIENCETERHADAP REVISIT INTENTION DI TAMAN WISATA ALAM
KAWAH PAPANDAYAN
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
Bojanic, David.2010.Hospitality Marketing Management.Fifth Edition.
Dayour, Frederick.2015.Why They Go There:International Tourist Motivations and
Revisit Intention to Northern Ghana.Ghana.American Journal of Tourism
Management
Diewanowska Kataryna.2015.Dimensions of Real and Virtual Consumer
Experiences.Warsaw,Poland.Faculty of Management Working Paper Series 9
(4) 2015
FandyTjiptono. 2009. StrategiPemasaranJasa. CV. Andi : Yogyakarta
Ghozali, Imam. (2009). Analisis Multivariate Lanjutandengan Program SPSS.
Semarang
Griffin, Ricky.W. dan Ronald J. Ebert. 2008. Bisnis. EdisiKedelapan, jilid1. Jakarta:
Erlangga.
Gersom&
Sugiono.2013.Analisa
MarketingTerhadapMinatBeliUlangKonsumen
Sidoarjo.Surabaya.
PengaruhExperiential
Cafe
Buntos
99
Hung-Che,Wu.2014.A Study of Experiential Quality, Experiential Value, Experiential
Satisfaction, Theme Park Image and Revisit Intention.Journal of Hospitality &
Tourism Research, 201X, Vol XX, No X
Kotler, Philip & Keller K Lane, (2009), Marketing Managememt, thirteen edition,
Jersey : Prentice Hall
Kotler,
Phlip& Gary Amstrong.
:Pearson;Prentience Hall
2012.
Principles
of
Marketing.
Jersey
Lin, C.H. 2012. Effects of Cuisine Experience, Psychological Well-Being, And Self –
Health Perception on The Revisit Intention of Hot Springs Tourist. Journal of
Hospitality & Tourism Research,p.1-22
Lovelock. Christopher, and Wirt, Jochen.2011.Essential of Service Marketing
2ndEdition.Pearson Always Learning
Malhotra, Narkesh K dan David F. Briks.2007.Marketing Research: An Applied
Approach England : Pearson Education Limited
Maya Rahmah Fikriyah, 2016
PENGARUHCUSTOMER EXPERIENCETERHADAP REVISIT INTENTION DI TAMAN WISATA ALAM
KAWAH PAPANDAYAN
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
Malhotra,Narkesh K.2009.Riset Pemasaran., PenerapanTerapan. Jakarta :Salim ,
Jakarta: Erlangga
New
Gaik
Ling.
2012
.Faktor
mempengaruhikunjunganulanganpelancongantarabangsa:
Malaysia. Malaysia Journal of Society and Space
yang
Suatuulasan.
Parwati,
Kardina.2014.Pengaruh
ServicescapeterhadapRevisit
denganPerceived Service QualitysebagaiVariabelMediasi.
Prastyaningsihet al.2012.
Intention.Malang.
PengaruhCustomer
Intention
ExperienceTerhadapRepurchase
Rageh, Ahmed, T.CZet al.2013.Using Netnography Research Method to Reveal The
Underlying
Dimensions
of
The
Customer/Tourist
Experience.Malaysia.EmeraldInsigh
Sanusi, Anwar.2012. MetodologiPenelitianBisnis. Jakarta :SalembaEmpat
Sayutiet
al.2014.Analisis
PengaruhCustomer
ExperienceTerhadapMinatBeliUlangKonsumenPadaKafe Nom Nom Eatery
Bandung.Bandung
Schmitt, Bern H. 1999.Experiential Marketing. “How to Get Customers to Sense,
Feel, Think, Act, and Relate to Your Company and Brand” . New York : The
Free Pass
Sekaran,
Uma.
2008.
Research
Methods
for
(MetodologiPenelitianuntukBisnis). Jakarta :SalembaEmpat
Bussiness
Sekaran, Uma and Roger Bougie.2013.Research Methods for a Bussiness. Wiley
Senjaya, Vivie.2013.Pengaruh Customer Experience QualityterhadapCustomer
Satisfaction&Customer
Loyalty
di
KafeExcelsoTunjungan
Plaza
Surabaya:Perspektif B2C. Surabaya.JurnalManajemenPemasaran Petra Vol 1,
No 1
Silalahi, Uber.2012.Metodologi PenelitianSosial. Jakarta : PT RefikaAditama
Sopyan.AnalisisPengaruhdayaTarikWisatadanKualitasPelayananTerhadapMinatBerk
unjungUlangPengunjungdenganKepuasanPengunjungSebagaiVariabel
Intervening. Semarang
Sugiyono.2012.Memahami PenelitianKualitatif.Bandung :Alfabeta
Maya Rahmah Fikriyah, 2016
PENGARUHCUSTOMER EXPERIENCETERHADAP REVISIT INTENTION DI TAMAN WISATA ALAM
KAWAH PAPANDAYAN
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
Sultan,
Haryonoet
al.2012.Proses
PembentukanPerilakuNiatWisatawanBerkunjungKembalikePariwisataHeritag
eBandung.Surakarta
Surakhmad,
Winarno.
(2002).
PengantarPenelitianIlmiah,
MetodedanTeknik.Bandung :Tarsito.
Dasar,
Swarbrooke,
Jhon.2007.Consumer
Behavior
in
Tourism.
Second
Edition.BurlingtonUSA.Elsevier Led
Tabachnickdan Fidel. 2013. Using Multivariate Statistics. Boston : Pearson
Education
UNWTO World Tourism Barometer volume 14 – Advance Release January 2016
Yunantias,
Willi.2015.Analisis
PengaruhKualitasLayanandanKepuasanKonsumenTerhadapMinatKunjungpad
aObjekWisataPantaiWiduri di Pemalang.Semarang
Zeithaml, V.A, M.J Bitnerdan Gremler.2009.Service Marketing:Integrating Customer
Focus Across the Firm, 15 th edition, New York:McGraw Hill
Database :
DinasKebudayaandanPariwisataKabupatenGarut 2015
DinasKebudayaandanPariwisataKabupatenGarut 2016
PusdatinKamenparekraf& BPS 2014
Website :
http://www.marketing.co.id/customer-experience-strategy/
http://marketeers.com/index.php/article/lima-langkah-membangun-customerexperience.html
http://www.venuemagz.com/artikel/news/2015/9/dunia-menyambut-538-juta-turisinternasional/
http://m.rmol.co/read/2014/06/18/160012/pedoman.php
www.jabar.bps.go
Maya Rahmah Fikriyah, 2016
PENGARUHCUSTOMER EXPERIENCETERHADAP REVISIT INTENTION DI TAMAN WISATA ALAM
KAWAH PAPANDAYAN
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
www.jabarprov.go.id
http://budpargarut.wix.com/garut2#!twa-kawah-papandayan/c1j9e
http://dishut.jabarprov.go.id/index.php?mod=manageMenu&idMenuKiri=511&idMe
nu=513
http://www.inilahgarut.com/wisata/gunung-dan-kawah-papandayan-tempat-wisataalam-garut.html
Maya Rahmah Fikriyah, 2016
PENGARUHCUSTOMER EXPERIENCETERHADAP REVISIT INTENTION DI TAMAN WISATA ALAM
KAWAH PAPANDAYAN
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu