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CHAPTER III DISCUSSION
A. General Description of DIPARSENIBUD
1. History
The Surakarta government has several institutions in turn to manage their city in many different sectors. The sector which is considered to give a big influence in
regional income is tourism sector. Then the Surakarta government certainly needs a state institution to handle tourism matter. That’s why, in 1985 Dinas Pariwisata
DIPARTA of Surakarta city was established. It was established after the Mayor of Surakarta city issued the decree of no. 29 HK 05 PHG 79 to develop tourism in
Surakarta city. Based on the decree of no.22 1999 about territorial administration and Peraturan :Pemerintah PP no.84 2000 about the regional staff rules, the Mayor of
Surakarta city changed the name of Dinas Pariwisata DIPARTA of Surakarta city into Dinas Pariwisata Seni dan Budaya DIPARSENIBUD of Surakarta city.
2. The location
The location of DIPARSENIBUID Surakarta is between Graha Wisata Niaga hall and Radya Pustaka museum. It lies at Slame Riyadi street 275 Surakarta.
3. Vision and Mission of DIPARSENIBUD
The Vision and Mission of DIPARSENIBUD Surakarta are as follows:
xxiii a.
Vision DIPARSENIBUD has vision to be the foremost and professional facilitator, in
the framework of developing and establishing the tourism, art, and culture to make Surakarta city as a well-known tourism object of Indonesia in 2010.
b. Mission The missions of DIPARSENIBUD are:
1 Encouraging the careness or attention, the social autonomy to increase
the quality of local tourism development. 2
Implementing the relationship with the tourism practitioners and other stakeholders in the framework of tourism industrial product
optimilization and quarrying the local art and culture potential. 3
Supplying the public service, oriented to the consumers and for the sake of tourism practitioners’ society.
4 Providing accurate information and managing the innovation in local
industrial tourism marketing with the supply of qualified human resources.
4. Departments in DIPARSENIBUD In doing all of its duties, DIPARSENIBUD of Surakarta is supported by six
departments; they are the Official Head, Administration department, Construction program department, Tourism Service department, Artistic and Cultural Tour Asset
Control and Development department and Marketing department.
xxiv a.
The Official Head The main duty of the official head is to carry out the governmental affairs in the
tourism, art, and culture sectors. Generally, he has several important works like to arrange the strategic planning, to formulate the technical policies, and to analyze the
problem faced by this office. b.
Administration Department This department consists of three sub divisions: sub-division of general affairs,
sub-division of Human Resources, and Sub-Division of Finance. The main duty of this department is to undertake the general administration affairs, equipments, official
house affairs, planning, and finance administration and staffs affairs. c.
Construction program Department This department consists of two sub-divisions: planning Division and Audit,
Evaluation, and Report Division. The main duty of this department is to make the strategic plan of this institution.
d. Tourism Service Department
This department consists of two sub-divisions: Tourism Accommodation Division and Recreation and Public Entertainment Division.
The main duty of this department is to handle problems regarding to accommodation for tourist and also the recreation and public entertainment.
e. Artistic and Cultural Tour Asset Control and Development Department
This department also consists of two sub-divisions: Operation and Continuance of Cultural and Asset Development Section and Cultural and Artistic Asset
xxv Development Section. The main duties of this department are to keep the heritage and
tourism assets in Solo and also to develop the tourism assets in order to increase the number of tourists visiting Solo.
f. Marketing Department
This department also consists of two sub-divisions: tourist Promotion Division and Tourism Service and Information Division.
Both of them have duties to control and to maintain the tourism promotion and information services.
xxvi 5. Organizational Chart of DIPARSENIBUD Surakarta
HEAD OF DIPARSENIBUD
HEAD OF DIPARSENIBUD
PUBLIC SUB UNIT
OFFICER SUB UNITS
FINANCE SUB UNITS
FUNCTIONAL POSITION
GROUP
TOUR MEANS DEPARTEMENT
ARTISTIC AND CULTURAL TOUR
ASSET CONTROL AND DEVELOPMENT
MARKETING DEPARTEMENT
CONTRUCTION PROGRAM
DEPARTEMENT
PLANNING SECTION
OPERATIONAL AND CONTINUATION OF
CULTURAL AND ARTISTIC ASSET
SECTION
CULTURAL AND ARTISTIC
ASSETSECTION TOUR
PROMOTION SECTION
TOURISM SERVICE AND
INFORMATION SECTION
TOUR ACCOMODATION
SECTION
PUBLIC AMUSEMENT
AND RECREATION
SECTION EVALUATION
CONTROL AND REPORT
SECTION
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B. Description of Tourist Information Centre TIC