Because the user entry is available in Oracle Internet Directory, the Oracle Portal

Troubleshooting the Oracle Directory Integration Platform E-3 Problem Unable to get the Entry from its GUID. Fatal Error... Solution Oracle Directory Integration Platform is attempting to retrieve an entry that has been deleted, but appears to not have been purged. However, when this error happens, the entry has been already purged. To avoid future errors, update the tombstone purge configuration settings in the Oracle Internet Directory garbage collection framework by referring to the Managing Garbage Collection chapter in the Oracle Fusion Middleware Administrators Guide for Oracle Internet Directory. Problem LDAP connection failure. Solution Oracle Directory Integration Platform failed to connect to the directory server. Check the connection to the directory server. Problem Initialization and database connection failures, and exceptions while calling an SQL operation. Solution To test the connection, use the Test Connection feature for the profile in Oracle Enterprise Manager Fusion Middleware Control. If the connection fails, examine the diagnostic log file at the following location for more information: MW_HOME user_projectsdomainsDOMAIN_NAMEserversNAME_OF_MANAGED_SERVERlogs Problem Provisioning Profiles Not Getting Executed by the DIP Provisioning Server. Solution Using Oracle Enterprise Manager Fusion Middleware Control or the oidprovtool command, verify the profile is enabled and that the Oracle Directory Integration Platform scheduling interval is set to a positive integer. Problem Unable to Connect to the Application Database. Solution The application database connection requirements in a provisioning profile may be incorrect. Use sqlplus to verify connectivity requirements. See Also: The chapter about directory server administration in Oracle Fusion Middleware Administrators Guide for Oracle Internet Directory for information about directory server connections Note: The file name is NAME_OF_MANAGED_ SERVER-diagnostic.log E-4 Oracle Fusion Middleware Administrators Guide for Oracle Directory Integration Platform Problem UserGroup Modify And Delete Events Not being consumed by the application. Solution Verify the host port details and credentials using the Test Connection feature for the profile in Oracle Enterprise Manager Fusion Middleware Control. If the connection fails after using the Test Connection option, an error message appears providing information about the failed connection. For additional information about the failed connection, you can examine the diagnostic log using Oracle Enterprise Manager Fusion Middleware Control or from the command line. The diagnostic log is located at: MW_HOME user_projectsdomainsDOMAIN_NAMEserversNAME_OF_MANAGED_SERVERlogs Problem Subscription to binary attributes results in the event propagation error. Solution Binary attributes propagation is not supported. Remove the binary attribute assignments from the event subscription in the provisioning profile. Problem Insufficient Access Rights to do proxy as the Application DN. Solution The Oracle Directory Integration Platform server group has not been granted browse privilege by the application DN. Use the ldapmodify command to load the following ACIs, which grant browse privileges from the application DN to the Oracle Directory Integration Platform group: orclaci: access to attr= by group=cn=odisgroup,cn=DIPAdmins,cn=Directory Integration Platform,cn=products,cn=oraclecontext read,write,search,compare orclaci: access to entry by group=cn=odisgroup,cn=DIPAdmins,cn=Directory Integration Platform,cn=products,cn=oraclecontextbrowse,proxy Problem Insufficient access rights to use an application DN as a proxy. Solution The Oracle Directory Integration Platform server group has not been granted proxy privileges by the application DN. Use the ldapmodify command to load the following ACI, which grants proxy privileges from the application DN to the Oracle Directory Integration Platform group: orclaci: access to entry by group= cn=odisgroup, cn=odi,cn=oracle internet directory browse,proxy Note: The file name is NAME_OF_MANAGED_ SERVER-diagnostic.log