Appendix 6 – Additional Industry Comment

Upgrade of LATSA Page 92 of 148

9.6 Appendix 6 – Additional Industry Comment

May 31 st . 2011 Mr David Beatty Live Export R D Manager Meat Livestock Australia Limited Level 1 165 Walker Street North Sydney NSW 2060 Dear David, Re: LATSA II program audit findings We have completed a brief audit review of the Software application only of the new LATSA II Program software as presented to the LiveAir AGM. This audit did not include the assessment analysis and voracity or accuracy of the data used to formulate the models or examples used to develop the program as shown in the PowerPoint presentation at the AGM. In brief, the results on the attachment from Exotan International highlight some major issues that render the program almost un-useable if you are required to make up an accurate shipment profile, some of these include:  Item 1. Describes the C .Net language as suitable.  Item2. There should be some concern of the usernames and password being unencrypted.  Item 3. This was one of many aircraft type Boeing747-300 Freighter examples that highlighted the following issues: o a. Carrier and Operator are not searchable; this makes it very awkward and time consuming to the exporter or operator to complete the document. o b. Embarkation, Tech Stop Destination selections are searchable; this is OK. o c. ECL, Consignee Flight No: are all free texts; these should be OK, however would require some control in data entry. o d. There is no checking of Embarkation Date and Destination Date. i.e.: It is possible to fly from Sydney to Amsterdam in 9 hours? ; This is completely unacceptable as apart from the shipper, AQIS will need to know the precise duration of the flight. o e. ‘Next’ button seems to have some delay and sometimes locks the web page with ‘Loading’ ….being displayed. ; This can result in the loss of data and repetitious actions to finalize the load. o f. Overloading the main hold with 500 cattle of 200kg. Weights it creates the following error Refer to attachment 1. ‘Message from Web Page’ when trying to correct to 200 cattle of 200kg. Weights. Upgrade of LATSA Page 93 of 148 o g. If the main hold is loaded correctly, then it is possible to overload the forward and aft lower holds thus enabling the plane to theoretically i.e.: 169,225kgs.; This exceeds the maximum payload capacity of an aircraft upward of 50,000kgs. For a Boeing 747-400 freighter, and this also is simliar to all other model aircraft. Refer to Attachment 2. ‘Consignments Load ‘ o h. If a passenger aircraft is selected everything goes as above until you enter the number of animals required and try and update, the then site crashes; Refer to Attachment 3. ‘Server Error in ‘’ Application’ o i. Also captured a network trace of a valid transaction and found the following defects; this appears to be the cause of 3.e. “Server Error in’’ Application”. Refer to Attachment 4. ‘Response. Redirect cannot be called in a Page call back’. This would invalidate any data in the shipment. o j. When viewed the Aircraft Ground Handling Checklist and the Exporters Report are displayed on a blank grey background, there is an option to email these to a third party, there should also be an option to print as well?; The aforementioned points are representative of a number of samples and would make the information and required data invalid. AQIS will not be able to reconcile the validity nor the accuracy of the data, in addition the checklist is too complex and does not cover the critical key areas required for certification, the original LATSA 1 Checklist covers the required certification details and is more user friendly. It is recommended that a revision and rewrite of the program be considered prior to presenting to AQIS, as it does not comply with the original intent and exporter requirements. We would welcome your feedback, Kind regards, Péter Marosszéky Director Cc: Mr Luke Hogan Regional Business Manager SQLD. EnviroAg Australia Pty. Limited. 213a Ruthven Street, Toowoomba QLD 4350 Cc: Mr Sean Salisbury Director Exotan International. Attachments: Upgrade of LATSA Page 94 of 148 Attachment 1: Attachment 2: Upgrade of LATSA Page 95 of 148 Attachment 3: Attachment 4: Response.Redirect cannot be called in a Page callback. D e scr ipt ion : An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Ex ce pt ion D e t a ils: System.ApplicationException: Response.Redirect cannot be called in a Page callback. Sour ce Er r or : An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. St a ck Tr a ce : [ Appl i c at i onEx c ept i on: Res pons e. Redi r ec t c annot be c al l ed i n a Page c al l bac k . ] Sys t em. Web. Ht t pRes pons e. Redi r ect St r i ng ur l , Bool ean endRes pons e +11049600 LATSA_WebApp. Cons i gnment Des i gn. ddl Rec or ds _Sel ec t edI ndex Changed Obj ect sender , Event Ar gs e i n C: \ i net pub\ wwwr oot \ LATSA_WebApp\ App\ Par t i c i pant \ Cons i gnment Des i gn. aspx . v b: 347 Sys t em. Web. UI . WebCont r ol s . Li s t Cont r ol . OnSel ect edI ndex Changed Ev ent Ar gs e +115 Sys t em. Web. UI . Page. Rai s eChangedEv ent s +89 Sys t em. Web. UI . Page. Pr oc es s Reques t Mai n Bool ean i nc l udeSt ages Bef or eAs ync Poi nt , Bool ean i nc l udeSt ages Af t er As y nc Poi nt +2777 Ve r sion I nfor m a t ion : Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082 Upgrade of LATSA Page 96 of 148

9.7 Appendix 7 – Response to Additional Industry Comment