TABLES OF CONTENT
CHAPTER TITLE
PAGE DECLARATION
DEDICATION ACKNOWLEDGMENT
ABSTRACT
ABSTRAK TABLE OF CONTENT
TABLE OF TABLES LIST OF FIGURES
LIST OF ABBREVIATIONS
iii iv
v vi
vii viii
xii xiv
xv
CHAPTER 1 INTRODUCTION
1.1 Introduction 1.2 Background of the study
1.3 Problem Statement 1.4 Research Questions
1.5 Research Objectives 1.6 Scope
1.7 Limitation 1.8 Key Assumptions of the Study
1.9 Importance Significant of the study 1.10Summary
1 1
2 4
5 6
6 8
8 9
9
CHAPTER 2 LITERATURE REVIEW
2.1 Introduction 2.2 Definition Review Scope
2.3 Online Systems Use in Oil and Gas Company 2.3.1 Employee Self-Service Systems ESS
2.3.2 Electronic Documents Management Systems EDMS
2.4 Background of UTAUT 2.5 Technology Acceptance using UTAUT Model
2.5.1 Performance Expectancy 2.5.2 Effort Expectancy
2.5.3 Social Influence 2.5.4 Facilitating Conditions
2.6 Behavioral Intention BI and User Behavior 2.7 Theoretical Framework
2.8 Hypothesis 2.9 Summary
10 10
11 11
11 13
14 15
15 15
16 17
17 18
19 20
CHAPTER 3 RESEARCH METHODOLOGY
3.1 Introduction 3.2 Research Design
3.2.1 Descriptive Research Design 3.3 Methodological Choices
3.3.1 Quantitative Research Design 3.4 Data Source
3.4.1 Primary Data 3.4.2 Secondary Data
3.5 Location of the Study 3.6 Research Strategy
3.4.1 Survey Research Strategy 3.7 Sampling
3.7.1 Population 3.8 Time Horizon
21 21
21 22
23 23
24 24
25 25
25 26
26 27
28
3.8.1 Cross Sectional Studies 3.9 Scientific Canons
3.9.1 Realibility 3.9.2 Contruct Validity
3.9.3 Internal Validity 3.9.4 External Validity
3.10 Pilot Testing 3.11 Analytical Tools
3.11.1 Correlation 3.11.2 Multiple Regressions
3.12 Summary 28
29 29
30 30
31 31
32 32
32 33
CHAPTER 4 RESULT AND ANALYSIS
4.1 Introduction 4.2 Pilot Test
4.3 Description of Samples 4.4 Demographic Analysis
4.4.1 Gender 4.42 Age
4.4.3 Academic Level 4.4.4 Department
4.4.5 Years of Experience 4.4.6 Did your company use online systems?
4.4.7 What Kind of Online Systems did Company Use?
4.5 Factor Analysis for Research 4.6 Validity for Research
4.7 Reliability for Research 4.8 Descriptive Analysis
4.9 Descriptive Statistic for Each Variable 4.10 Inferential Analysis
4.10.1 Multiple Regressions Analysis 4.10.1.1 Hypothesis Testing
34 34
35 35
36 37
38 39
40 41
42 43
44 49
51 53
62 63
63 66
4.11 Pearson Correlation Coefficient 4.12 Summary
69 72
CHAPTER 5 CONCLUSIONS AND REOMMENDATION
