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EFFECTIVENESS ANALYSIS OF “SHANGRI-LA ACADEMY PROGRAM” TOWARDS EMPLOYEES’ WORKING MOTIVATION AT SHANGRI-LA HOTEL SURABAYA | Fandianto | Journal of Indonesian Economy and Business 6242 10648 1 PB

Journal of Indonesian Economy and Business
Volume 27, Number 3, 2012, 401 – 412

EFFECTIVENESS ANALYSIS OF “SHANGRI-LA
ACADEMY PROGRAM” TOWARDS EMPLOYEES’ WORKING
MOTIVATION AT SHANGRI-LA HOTEL SURABAYA
Lina Fandianto
Alumni of Universitas Kristen Petra
(m33406068@john.petra.ac.id)
Eddy M. Sutanto
Universitas Kristen Petra
(esusanto@petra.ac.id)

ABSTRACT
This research has taken place at Shangri-La Hotel Surabaya, an international
management hotel. The population of research is 573 respondents. The purpose of this
research is to understand the effectiveness of Shangri-La Academy Program and the
employees’ working motivation at Shangri-La Hotel Surabaya. The analysis technique
uses descriptive quantitative analysis. The result of research showed that there is a
dependency between Shangri-La Academy Program and employees’ working motivation
Shangri-La Hotel Surabaya.

Keywords: employee’s working motivation, Shangri-La Academy Program

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