S MPP 1006629 Bibliography
DAFTAR PUSTAKA
Buku dan Jurnal
Cooper & Schindler. 2011. Business Research Methods 11thed. New York:
McGraw-Hill Companies Inc.
Del I. Hawkins dan David L. Mothersbaugh. 2010. Consumer Behavior: Building
Marketing Strategy. 11st Editions. New York : The McGraw-Hill
Companies, Inc (ebook)
Dirsehan, Taşkın. 2012. Analyzing Museum Visitor Experiences and Post
Experience Dimensions Using SEM. Boğaziçi Journal Review of Social,
Economic and Administrative Studies, Vol. 26, no. 1 (2012), pp. 103-125.
______________ dan Azize Müge Yalçın. 2011. Comparison between Holistic
Museum Visitors and Utilitarian Museum Visitors. International Journal of
Marketing Studies Vol. 3, No. 4, November 2011. p.78 – 94
Gaffar. Vanessa, Prateep Wetprasit, dan HP. Diyah Setiyorini. 2011.
Comparative Study of Tourist Characteristics on Cultural Heritage
Tourism Sites: Survey on Tourist in Indonesia and Thailand Heritage
Sites. Journal of Tourism, Hospitality & Culinary Arts: Volume 3: Issue 3.
p.53-68
Ghozali, Imam. 2005. Aplikasi analisis multivariate dengan program SPSS.
Semarang : Badan penerbit Universitas Dipenegoro
Ginanjar, Irlandia, M. Si. Dkk. STUDI KEPUASAN PENGUNJUNG MUSEUM
KEGEOLOGIAN DALAM MENDUKUNG ASPEK PELAYANAN PUBLIK
BADAN GEOLOGI TAHUN 2013
Gopal. Raja. 2008. Brand Management : Strategy, Measurement, and Yield
Analysis. 1st Edition. New York : Nova Science Publishers, Inc. (ebook)
Harun Al Rasyid. 1994. Dasar-Dasar Statistika Terapan. Bandung. Unpad
Hollensen, Svend. 2010. Marketing Management a Relationship Approach.
London: Prentice Hall (e-book)
Jankingthong. Wiwat dan Pattanij Gonejanart. 2012. The Relationships of Factors
Affecting Post-purchase Behavioral Intentions in Tourism Sector.
Silpakorn University Journal of Social Sciences, Humanities, and Arts
Vol.12 (1) : 72-90
Kotler. Neil G.; Philip Kotler, Wendy I. Kotler. 2008. Museum Marketing and
Strategy : Designing Missions, Building Audiences, Generating Revenue
and Resources. 2nd Editions. San Francisco : John Wiley & Sons, Inc.
(ebook)
Kotler, Philip dan Gary Armstrong. 2012. Principles of Marketing. 14th Editions.
New Jersey: Prentice Hall (e-book)
__________ dan Kevin Lane Keller. 2012. Marketing Management.14th Editions.
New Jersey: Prentice Hall (e-book)
Gitta Parlina Zakaria, 2015
PENGARUH MUSEUM EXPERIENCE TERHADAP PERILAKU PASCA BERKUNJUNG
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
123
Li. Ye. Research on Difference of First-time and Repeat Visitors’ Behavior.
Eastern Academic Forum. p.267-272
Malhotra. K. Naresh. 2009. Basic Marketing Research : A Decision Making
Approach. 3rd Edition. New Jersey : Prentice Hall
McLean. Fiona. 1997. Marketing the Museum. 1st Edition. New Fetter Land :
Routledge (ebook)
Meng, et.al. 2011. The relationships of cruise image, perceived value,
satisfaction, and post-purchase behavioral intention on Taiwanese
tourists. African Journal of Business Management Vol. 5(1), p. 19-29
Middleton. Victor. T.C. et all. 2009. Marketing in Travel and Tourism. 4th Editions.
Slovenia : Butterworth Heinemann. (ebook)
Raju. D. R. GP. 2009. Tourism Marketing and Management. 1st Edition. Delhi :
Manglam Publications. (ebook)
Rashid. Basri. 2013. Post Visit Assessment: The Influence of Consumption
Emotion on Tourist Future Intention. IOSR Journal of Business and
Management (IOSR-JBM). Volume 9, Issue 3 (Mar. - Apr. 2013), p.39-45.
Riduwan dan Akdon. 2013. Rumus dan Data dalam Analisis Statistika. Cetakan
Kelima. Bandung: Alfabeta
Sandell. Richard dan Robert R. Janes. 2007. Museum Management and
Marketing.1st Edition. New York : Routledge. (ebook)
Slåtten, Terje. Christian Krogh dan Steven Connolley. 2011. Make it memorable:
customer experiences in winter amusement parks. International Journal
of Culture, Tourism and Hospitality Research, Vol. 5 Iss 1 pp. 80 – 91
Sugiyono. 2010. Statistika Untuk Penelitian. Bandung: Alfabeta
________. 2011. Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung:
Alfabeta
________. 2013. Metode Penelitian Bisnis. Bandung: Alfabeta
Suharsimi Arikunto. 2009. Prosedur Penelitian Suatu Pendekatan Praktis.
Yogyakarta: BinaAksara
Suliyanto. 2005. Analisis Data dalam aplikasi pemasaran. Bogor : Ghalia
Indonesia
Swarbrooke. John dan Susan Horner. 2007. Consumer Behavior in Tourism. 2nd
Editions. Netherland : Elsevier. (ebook)
Triantafillidou. Amalia dan George Siomkos. 2014. Consumption experience
outcomes:satisfaction, nostalgia intensity,word-of-mouth communication
and behavioural intentions. Journal of Consumer Marketing
Volume 31 · Number 6/7 · 2014 · 526–540.
Uma Sekaran. 2006. Metodologi Penelitian untuk bisnis. Jilid 2. Edisi 4. Jakarta :
SalembaEmpat
Verhoef. Peter C.; Katherine N. Lemonb; A. Parasuraman; Anne Roggeveen;
Gitta Parlina Zakaria, 2015
PENGARUH MUSEUM EXPERIENCE TERHADAP PERILAKU PASCA BERKUNJUNG
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
124
Michael Tsiros; Leonard A. Schlesinger. Customer Experience Creation:
Determinants, Dynamics and Management Strategies. Journal of
Retailing 85 (1, 2009) 31–41.
Wahid Sulaiman. 2004. Analisis-analisis regresi menggunakan SPSS. Yogyakarta
: ANDI
Website dan Sumber Lain
American Marketing Associations 2007
BPS
Dinas Pariwisata dan Budaya Jawa Barat. 2012.
http://disparbud.jabarprov.go.id/applications/frontend/index.php?mod=statistikwisatawan&act=showdetail&catid=8&id=74 diakses 17 November 2014,
pukul 11:37 WIB
IMD 2015. http://icom.museum/activities/international-museum-day/imd-2015/
diakses 14 Januari 2015, pukul 10:37 WIB
International Museum Day, Museums for a sustainable society. 2015.
http://network.icom.museum/international-museum-day
diakses
22
Februari 2015, pukul 11:00 WIB
Ketua Umum AMI : Tingkatkan Program Apresiasi dan Wujudkan Regulasi untuk
Mengawal
Warisan
Budaya
Bangsa
http://www.asosiasimuseumindonesia.org/artikel/44-anjangsana/518ketua-umum-ami-tingkatkan-program-apresiasi-dan-wujudkan-regulasiuntuk-mengawal-warisan-budaya-bangsa.html diakses 14 Januari 2015,
pukul 11:50 WIB
MELUHURKAN MUSEUM, MEMULIAKAN KEBUDAYAAN, DAN PANCASILA
KUAT.
http://amidajabar.blogspot.com/2014/05/meluhurkan-museummemuliakan-kebudayaan.html diakses 14 Januari 2015, pukul 11:33
WIB
Menteri Pariwisata Kembali Meninjau Potensi Pariwisata Bali.
http://indonesiatravelmagz.com/mobile/signreport/32.html diakses 22
Februari 2015, pukul 08:23 WIB
Museum Definition. http://icom.museum/the-vision/museum-definition/ diakses 26
Oktober 2014, pukul 10:37 WIB
Perihal Langkah Baru Kementerian Pariwisata Kabinet Kerja, Passenger exit
survey (PES) 2013. http://traveltourismindonesia.com/perihal-langkahbaru-kementerian-pariwisata-kabinet-kerja.html diakses 15 November
2014, pukul 16:35 WIB
Pusdatin
Kemenparekraf.
http://www.parekraf.go.id/asp/detil.asp?id=2583
diakses 17 November 2014, pukul 10:07 WIB
Ridwan
Kamil:
Bandung
Harus
Jadi
Kota
Museum.
Gitta Parlina Zakaria, 2015
PENGARUH MUSEUM EXPERIENCE TERHADAP PERILAKU PASCA BERKUNJUNG
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
125
http://news.detik.com/bandung/read/2014/05/26/182201/2592895/486/ri
dwan-kamil-bandung-harus-jadi-kota-museum diakses 14 Januari 2015,
pukul 11:35 WIB
Sambutan Inagurasi Ketua Umum Asosiasi Museum Indonesia Terpilih Masa
Bakti 2014 – 2019; Tanjungpinang, 23 Mei 2014. http://
www.asosiasimuseumindonesia.org/ diakses 14 Januari 2015, pukul
11:00 WIB
Sambutan Menteri Kebudayaan dan Pariwisata. 2010 http://cintamuseum.blogspot.com/ diakses 26 Oktober 2014, pukul 21:57 WIB
Undang-Undang No. 10 Tahun 2009 Tentang Kepariwisataan
Wamenparekraf: Pertumbuhan Pariwisata di Luar Perkiraan. 2014
http://finance.detik.com/read/2014/06/05/215221/2601334/4/wamenparekr
af-pertumbuhan-pariwisata-di-luar-perkiraan diakses 17 November 2014,
pukul 07:07 WIB
Gitta Parlina Zakaria, 2015
PENGARUH MUSEUM EXPERIENCE TERHADAP PERILAKU PASCA BERKUNJUNG
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
Buku dan Jurnal
Cooper & Schindler. 2011. Business Research Methods 11thed. New York:
McGraw-Hill Companies Inc.
Del I. Hawkins dan David L. Mothersbaugh. 2010. Consumer Behavior: Building
Marketing Strategy. 11st Editions. New York : The McGraw-Hill
Companies, Inc (ebook)
Dirsehan, Taşkın. 2012. Analyzing Museum Visitor Experiences and Post
Experience Dimensions Using SEM. Boğaziçi Journal Review of Social,
Economic and Administrative Studies, Vol. 26, no. 1 (2012), pp. 103-125.
______________ dan Azize Müge Yalçın. 2011. Comparison between Holistic
Museum Visitors and Utilitarian Museum Visitors. International Journal of
Marketing Studies Vol. 3, No. 4, November 2011. p.78 – 94
Gaffar. Vanessa, Prateep Wetprasit, dan HP. Diyah Setiyorini. 2011.
Comparative Study of Tourist Characteristics on Cultural Heritage
Tourism Sites: Survey on Tourist in Indonesia and Thailand Heritage
Sites. Journal of Tourism, Hospitality & Culinary Arts: Volume 3: Issue 3.
p.53-68
Ghozali, Imam. 2005. Aplikasi analisis multivariate dengan program SPSS.
Semarang : Badan penerbit Universitas Dipenegoro
Ginanjar, Irlandia, M. Si. Dkk. STUDI KEPUASAN PENGUNJUNG MUSEUM
KEGEOLOGIAN DALAM MENDUKUNG ASPEK PELAYANAN PUBLIK
BADAN GEOLOGI TAHUN 2013
Gopal. Raja. 2008. Brand Management : Strategy, Measurement, and Yield
Analysis. 1st Edition. New York : Nova Science Publishers, Inc. (ebook)
Harun Al Rasyid. 1994. Dasar-Dasar Statistika Terapan. Bandung. Unpad
Hollensen, Svend. 2010. Marketing Management a Relationship Approach.
London: Prentice Hall (e-book)
Jankingthong. Wiwat dan Pattanij Gonejanart. 2012. The Relationships of Factors
Affecting Post-purchase Behavioral Intentions in Tourism Sector.
Silpakorn University Journal of Social Sciences, Humanities, and Arts
Vol.12 (1) : 72-90
Kotler. Neil G.; Philip Kotler, Wendy I. Kotler. 2008. Museum Marketing and
Strategy : Designing Missions, Building Audiences, Generating Revenue
and Resources. 2nd Editions. San Francisco : John Wiley & Sons, Inc.
(ebook)
Kotler, Philip dan Gary Armstrong. 2012. Principles of Marketing. 14th Editions.
New Jersey: Prentice Hall (e-book)
__________ dan Kevin Lane Keller. 2012. Marketing Management.14th Editions.
New Jersey: Prentice Hall (e-book)
Gitta Parlina Zakaria, 2015
PENGARUH MUSEUM EXPERIENCE TERHADAP PERILAKU PASCA BERKUNJUNG
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
123
Li. Ye. Research on Difference of First-time and Repeat Visitors’ Behavior.
Eastern Academic Forum. p.267-272
Malhotra. K. Naresh. 2009. Basic Marketing Research : A Decision Making
Approach. 3rd Edition. New Jersey : Prentice Hall
McLean. Fiona. 1997. Marketing the Museum. 1st Edition. New Fetter Land :
Routledge (ebook)
Meng, et.al. 2011. The relationships of cruise image, perceived value,
satisfaction, and post-purchase behavioral intention on Taiwanese
tourists. African Journal of Business Management Vol. 5(1), p. 19-29
Middleton. Victor. T.C. et all. 2009. Marketing in Travel and Tourism. 4th Editions.
Slovenia : Butterworth Heinemann. (ebook)
Raju. D. R. GP. 2009. Tourism Marketing and Management. 1st Edition. Delhi :
Manglam Publications. (ebook)
Rashid. Basri. 2013. Post Visit Assessment: The Influence of Consumption
Emotion on Tourist Future Intention. IOSR Journal of Business and
Management (IOSR-JBM). Volume 9, Issue 3 (Mar. - Apr. 2013), p.39-45.
Riduwan dan Akdon. 2013. Rumus dan Data dalam Analisis Statistika. Cetakan
Kelima. Bandung: Alfabeta
Sandell. Richard dan Robert R. Janes. 2007. Museum Management and
Marketing.1st Edition. New York : Routledge. (ebook)
Slåtten, Terje. Christian Krogh dan Steven Connolley. 2011. Make it memorable:
customer experiences in winter amusement parks. International Journal
of Culture, Tourism and Hospitality Research, Vol. 5 Iss 1 pp. 80 – 91
Sugiyono. 2010. Statistika Untuk Penelitian. Bandung: Alfabeta
________. 2011. Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung:
Alfabeta
________. 2013. Metode Penelitian Bisnis. Bandung: Alfabeta
Suharsimi Arikunto. 2009. Prosedur Penelitian Suatu Pendekatan Praktis.
Yogyakarta: BinaAksara
Suliyanto. 2005. Analisis Data dalam aplikasi pemasaran. Bogor : Ghalia
Indonesia
Swarbrooke. John dan Susan Horner. 2007. Consumer Behavior in Tourism. 2nd
Editions. Netherland : Elsevier. (ebook)
Triantafillidou. Amalia dan George Siomkos. 2014. Consumption experience
outcomes:satisfaction, nostalgia intensity,word-of-mouth communication
and behavioural intentions. Journal of Consumer Marketing
Volume 31 · Number 6/7 · 2014 · 526–540.
Uma Sekaran. 2006. Metodologi Penelitian untuk bisnis. Jilid 2. Edisi 4. Jakarta :
SalembaEmpat
Verhoef. Peter C.; Katherine N. Lemonb; A. Parasuraman; Anne Roggeveen;
Gitta Parlina Zakaria, 2015
PENGARUH MUSEUM EXPERIENCE TERHADAP PERILAKU PASCA BERKUNJUNG
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
124
Michael Tsiros; Leonard A. Schlesinger. Customer Experience Creation:
Determinants, Dynamics and Management Strategies. Journal of
Retailing 85 (1, 2009) 31–41.
Wahid Sulaiman. 2004. Analisis-analisis regresi menggunakan SPSS. Yogyakarta
: ANDI
Website dan Sumber Lain
American Marketing Associations 2007
BPS
Dinas Pariwisata dan Budaya Jawa Barat. 2012.
http://disparbud.jabarprov.go.id/applications/frontend/index.php?mod=statistikwisatawan&act=showdetail&catid=8&id=74 diakses 17 November 2014,
pukul 11:37 WIB
IMD 2015. http://icom.museum/activities/international-museum-day/imd-2015/
diakses 14 Januari 2015, pukul 10:37 WIB
International Museum Day, Museums for a sustainable society. 2015.
http://network.icom.museum/international-museum-day
diakses
22
Februari 2015, pukul 11:00 WIB
Ketua Umum AMI : Tingkatkan Program Apresiasi dan Wujudkan Regulasi untuk
Mengawal
Warisan
Budaya
Bangsa
http://www.asosiasimuseumindonesia.org/artikel/44-anjangsana/518ketua-umum-ami-tingkatkan-program-apresiasi-dan-wujudkan-regulasiuntuk-mengawal-warisan-budaya-bangsa.html diakses 14 Januari 2015,
pukul 11:50 WIB
MELUHURKAN MUSEUM, MEMULIAKAN KEBUDAYAAN, DAN PANCASILA
KUAT.
http://amidajabar.blogspot.com/2014/05/meluhurkan-museummemuliakan-kebudayaan.html diakses 14 Januari 2015, pukul 11:33
WIB
Menteri Pariwisata Kembali Meninjau Potensi Pariwisata Bali.
http://indonesiatravelmagz.com/mobile/signreport/32.html diakses 22
Februari 2015, pukul 08:23 WIB
Museum Definition. http://icom.museum/the-vision/museum-definition/ diakses 26
Oktober 2014, pukul 10:37 WIB
Perihal Langkah Baru Kementerian Pariwisata Kabinet Kerja, Passenger exit
survey (PES) 2013. http://traveltourismindonesia.com/perihal-langkahbaru-kementerian-pariwisata-kabinet-kerja.html diakses 15 November
2014, pukul 16:35 WIB
Pusdatin
Kemenparekraf.
http://www.parekraf.go.id/asp/detil.asp?id=2583
diakses 17 November 2014, pukul 10:07 WIB
Ridwan
Kamil:
Bandung
Harus
Jadi
Kota
Museum.
Gitta Parlina Zakaria, 2015
PENGARUH MUSEUM EXPERIENCE TERHADAP PERILAKU PASCA BERKUNJUNG
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
125
http://news.detik.com/bandung/read/2014/05/26/182201/2592895/486/ri
dwan-kamil-bandung-harus-jadi-kota-museum diakses 14 Januari 2015,
pukul 11:35 WIB
Sambutan Inagurasi Ketua Umum Asosiasi Museum Indonesia Terpilih Masa
Bakti 2014 – 2019; Tanjungpinang, 23 Mei 2014. http://
www.asosiasimuseumindonesia.org/ diakses 14 Januari 2015, pukul
11:00 WIB
Sambutan Menteri Kebudayaan dan Pariwisata. 2010 http://cintamuseum.blogspot.com/ diakses 26 Oktober 2014, pukul 21:57 WIB
Undang-Undang No. 10 Tahun 2009 Tentang Kepariwisataan
Wamenparekraf: Pertumbuhan Pariwisata di Luar Perkiraan. 2014
http://finance.detik.com/read/2014/06/05/215221/2601334/4/wamenparekr
af-pertumbuhan-pariwisata-di-luar-perkiraan diakses 17 November 2014,
pukul 07:07 WIB
Gitta Parlina Zakaria, 2015
PENGARUH MUSEUM EXPERIENCE TERHADAP PERILAKU PASCA BERKUNJUNG
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu