S MBS 1203987 Bibliography
DAFTAR PUSTAKA
SUMBER BUKU
Al-Rasyid, Harun. (1994). Teknik Penarikan Sampel dan Penyusunan Skala.
Bandung: UniversitasPadjadjaran
Arikunto, Suharsimi. (2010). Prosedur
Praktik.Yogyakarta: Bina Aksara
Penelitian
Suatu
Pendekatan
Griffin, Jill. (2008). Customer Loyality : Menumbuhkan dan Mempertahankan
Kesetiaan Pelanggan. Jakarta: Erlangga
Hawkins, D.I., Best, R.J., Coney, K.A.. (2001) Consumer behavior, 8th edition,
New York, U.S.A.: McGraw-Hill.
Hermawan, S.S.(2009). Penelitian Bisnis Paradigma Kuantitatif. Jakarta :
PT.Raja Grafindo Persada.
Kardes, F. Maria, C. dan Thomas Cline. (2014). Consumer Behavior 2nd ed.
English. Cengage Learning
Kotler, Philip dan Gary Armstrong. (2012). Prinsip-prinsip Pemasaran. Edisi 13.
Jilid 1. Jakarta: Erlangga.
Kotler, Philip dan Gary Armstrong (2014).Principles Of Marketing, Harlow :
Person Education
Kotler, Philip and Keller, Kevin L.(2013).Marketing of Management, 14th
Edition. New Jersey:Prentice Hall,inc
Kotler, Philip dan Keller, Kevin L. (2016). Marketing Management 15th Edition.
United States of America : Pearson Education
Maholtra, Narkesh K. (2009). Riset Pemsaran, Penerapan Terapan. Jakarta :
Gramedia Pustaka Utama
Sanusi, Anwar. (2011). Metodologi Penelitian Bisnis. Jakarta Selatan: Salemba
Empat
Schiffman, L.G. dan Kanuk, L.L.(2010). Consumer Behavior. 10th Edition.
Prentice-Hall International, Inc., Upper Saddle River, New Jersey
Solomon, M., Gary B., Soren A., dan Margaret K.H. (2013).Consumer Behaviour
A European Perspective Fifth Edition.Prentice Hall.Financial Times
Sugiyono (2013). Metode penelitian kuantitatif kualitatif dan R&D. Bandung:
Alfabeta
119
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
FACEBOOK
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
120
Sugiyono. (2014). Metode Penelitian Kombinasi. Bandung: Alfabeta
Umar, H. (2014). Metode Penelitian untuk Skripsi dan Tesis Bisnis. Jakarta : PT
Raja Grafindo Persada.
Wiranto Surakhmad. 1998. Pengantar Penelitian Ilmiah Dasar, Metode dan
Teknik edisi kedelapan. Bandung: Tarsito
SUMBER JURNAL
Anton, C., C. Camarero dan M. Carrero. (2007). The Mediating Effects of
Satisfaction on Consumers’ Switching Intention, Psychology and
Marketing, Vol. 24, No. 6, pp. 511-538.
Atita Ashraf M., Nergis Aziz., dan Barry A. Friedman. (2012). The Impact of
Social Networks on Intentional Change: A Conceptual Framework, World
Review of Business Research. Vol. 2. No. 2. March 2012. 91 – 108
Bambang Supardono dan Ayu Noviani Hanum., (2011). Peran Sosial Media
Untuk Manajemen Hubungan Dengan Pelanggan Pada Layanan ECommerce, Jurnal Unimus. Vol. 7 , No.2
Bansal, H. S., Taylor, S. F., James, Y. St. (2005). Migrating" to New Service
Providers: Toward a Unifying Framework of Consumers' Switching
Behaviours. Journal of the Academy of Marketing Science. 33(1), 96-115
Bhattacherjee, A., Limayem, M., & Cheung, C. M. K. (2012). User switching of
information technology: A theoretical synthesis dan empirical test
research. Information & Management. 49(7-8), 327-333
Cheng Zengyan., Yang Yinping., John Lim. (2009). Cyber Migration: An
Empirical Investigation on Factors that Affect Users’ Switch Intentions in
Social Networking Sites. Proceedings of the 42nd Hawaii International
Conference on System Sciences
Chiu, H.-C., Hsieh, Y. C., Li, Y.-C., dan Lee, M. (2005). Relationship Marketing
dan Consumer Switching Intention. Journal of Business Research. 16811689
Dharmmesta, B.S., (1999). Loyalitas Pelanggan: Sebuah Kajian Konseptual
Sebagai Panduan Bagi Peneliti. Jurnal Ekonomi Dan Bisnis Indonesia.
Vol 13, No 3 73-88
Dong-Hee Shin dan Won-Yong Kim. (2008). Forecasting customer switching
intention in mobile service: An exploratory study of predictive factors in
mobile number portability. Technological Forecasting and Social Change
Volume 75, Issue 6, July 2008, Pages 854–874
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
FACEBOOK
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
121
Engel J.F., Blackwell, R.D., Miniard, P.W. (1995). Consumer behavior, 8th
edition, U.S.A.: Dryden Press, p. 155.
Gabriella Gall and Fredrik Olsson. (2012). How do the predictors of switching
intention influence switching behavior?. Umeå School of Business and
Economics. Degree project, 30 hp
Ganesh, J., Arnold, M.J., dan Reynolds, K.E. (2000). Understdaning the Customer
Base of Service Providers: An Examination of the Differences between
Switchers dan Stayers. Journal of Marketing. 65-87.
Gurjeet Kaur, R.D. Sharma dan Neha Mahajan. (2013). Exploring customer
switching intentions through relationship marketing paradigm.
International Journal of Bank Marketing Vol. 30 No. 4, 2012 pp. 280-302.
Hou, A. C. Y., Chern, C. C., Chen, H. G., & Chen, Y. C. (2011). Migrating to a
new virtual world : Exploring switching through human migration theory.
Computers in Human Behaviour. 27(5), 1892-1903
Jagongo Ambrose, and Catherine Kinyua. (2013). The Social Media and
Entrepreneurship Growth. International Journal of Humanities and Social
Science Vol. 3 No. 10
Keaveney, Susan M. Parthasarathy, Madhavan. (2001), Customer Switching
Intention in Online Services:An Exploratory Study of the Role of Selected
Attitudinal, Intentional, dan Demographic Factors. Journal of the Academy
of Marketing Science. Volume 29, No. 4, 374-390.
Kem Z.K. Zhang., Christy M.K. Cheung., dan Matthew K.O. Lee. (2012). Online
Services Switching Behavior: The Case Of Blog Services Proiders,
Journal Of Electronic Commerce Reaserch. Vol 3, No 13, 2012
Kim, M.M., Park, M.C., & Jeong, D.H., (2006), The effects of customer
satisfaction dan switching barrier on customer loyalty in Korean mobile
telecommunication services. Telecommunications Policy, 28(2), pp. 145159
Kuruuzum, A. dan C.D. Koksal. (2010). The Impact Of Service Quality On
Behavioral Intention In Hospitality Industry. International Journal Of
Business Dan Management Studies. 2(1). pp: 9-15
Lee, M. C. (2009). Understdaning the behavioural intention : An extension of the
theory of planned behaviour. Online Information Review, 33(5)
Liao, C., Chen, J. L., & Yen, D. C. (2007). Theory of planning behavior (TPB)
and customer satisfaction in the continued use of e-service: An integrated
model. Computers in Human Behavior, 23(6),pp: 2804-2822.
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
FACEBOOK
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
122
Liu, Fei and Xiao, Bo, (2013) "A Theoretical Model and Empirical Investigation
of Social Networking Site Users’ Switching Intention".PACIS 2013
Proceedings.Paper 75
Narudin., (2013). Media Sosial Baru Dan Munculnya Revolusi Proses
Komunikasi, Jurnal Komunikator UMY. Vol 5, No 2, 127-142
Nelloh, L.A.M. dan C.C.P. Liem. (2011). Analisis Switching Intention Pengguna
Jasa Layanan Rumah Kos Di Siwalankerto: Perspektif Kualitas Layanan
dan Kepuasan Pelanggan. Jurnal Manajemen Pemasaran. 6(1). pp: 22-31.
Nugroho Heru dan Kastman. (2014). Pengaruh Media Sosial Facebook Dalam
Peningkatan Penjualan Bisnis Online. Prosiding Seminar Nasional Aplikasi
Sains & Teknologi (SNAST) 2014 ISSN: 1979-911X
Patti, Ch. –Drennan, J. (2006). Reference group influence on teenagers’ consumer
behaviour. Australian–New Zealand Marketing Academy (ANZMAC)
Conference Proceedings. Queensland University of Technology,Brisbane,
Australia 2006. ISBN 1074109013909
Rani
Pinki.
(2014).
Factors
Influencing
Intr.Jour.Curr.Ress.Aca.Rev.2014; 2 (9) : 52-61
Consumer
Behaviour.
Satish, M.,K.S. Kumar., K.J. Naveen., dan V. Jeevantham. (2011). A Study on
Concumer Switching Behaviour In Cellular Service Provider: A Study
With Reference To Chennai. Far East Journal Of Psychology Dan
Business. 2(2). pp: 71-81
Sheng, Margaret L. et al. 2011. The asymmetric - effect of online social
networking attribute-level performance. Industrial Management & Data
Systems Vol. 111 No. 7
Simona Vinerean, Iuliana Cetina, Luigi Dumitrescu, Mihai Tichindelean. (2013).
The Effects of Social Media Marketing on Online Consumer Behavior.
International Journal of Business and Management; Vol. 8, No. 14;
2013ISSN 1833-3850 E-ISSN 1833-8119. Published by Canadian Center of
Science and Education
Stephanie Polinar., Hong Joo Lee., dan Jaewon Choi. (2013). Switching Intention
Between Networking Sites: Exploring The Philipine Case Of Friendster VS
Facebook, Journal of the Society of Korea-party transactions. Vol 3, No 18
Tárkányi Eszter. (2008). The Role of Reference Group Influence in Consumer
Behaviour. Journal SzéchenyiIstvánUniversity
Thessaloniki and Greece. (2007). Teens and their Peers : How do Reference
Groups Influence Teenager’s Consumer Behaviour?. Annual South East
Doctoral Student Conference Proceedings
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
FACEBOOK
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
123
ThyneM,DeansK,R Gnoth. (2007). The Relative Influence of Parents and Peers on
Young
People's
Consumer
Behaviour.
Australian–New
ZealandMarketingAcademy(ANZMAC)ConferenceProceedings.Universiy
of Otago, Dunedin, New Zealand 2007.ISBN97801087715602909
Tri Bodroastuti dan Abdul Ghoni. (2011). Pengaruh Faktor Sosial, Pribadi dan
Psikologi terhadap Perilaku Konsumen.
Vázquez‐Carrasco, R., & Foxall, G. R. (2006).Positive vs. negative switching
barriers: The influence of service consumers' need for variety. Journal of
Consumer Behaviour. 5(4), 367-379
Venkatesh, V., & Davis, F. D. (2000).A theoretical extension of the technology
acceptance model: Four longitudinal field studies.Management Science.
46(2), 186-204
Xiaoyu Xu., Hongxiu Li., Jukka Heikkila., dan Yong Liu. (2013). Exploring
Individuals Switching Behavior: An Empirica Investigation In Socal
Network Games In China.
Xixian Peng., Yuxiang Zhao., Qinghuan Zhu.Understdaning Post Adoption
Switching Intention For Mobile Instant Messaging Application In China:
Based On Migration Theory
Y. L. Wu., H Tao C., M Chung., dan C. P. Li. (2014). Switching Intentions in
Social Network Sites. Proceedings of the International MultiConference of
Engineers dan Computer Scientists. 2014 Vol I
Yunjie (Calvin) Xua., Yinping Yang., Zengyan Cheng., John Lim. (2014).
Retaining and attracting users in social networking services: An empirical
investigation of cyber migration. Journal of Strategic Information Systems
23 (2014) 239–253
SUMBER INTERNET
Dwi Murdaningsih. (2015). Mulai Jenuh, Facebook Kehilangan 100 Juta
Pengguna Aktif. [Online]. Tersedia di:
http://trendtek.republika.co.id/berita/trendtek/aplikasi/15/02/11/njlqvxmulai-jenuh-facebook-kehilangan-100-juta-pengguna-aktif
Mohammad Mamduh.(2014). Pengguna Media Sosial Menurun. [Online].
Tersedia di :
http://teknologi.metrotvnews.com/read/2014/12/12/331100/penggunaanmedia-sosial-menurun
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
FACEBOOK
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
124
Muhammad Chandrataruna, Arfi Bambani Amri dan Tommy Adi Wibowo.
(2014). Tiga tahun lagi Facebook diramalkan kiamat, apa sebabnya ?.
[Online]. Tersedia di: http://m.news.viva.co.id/news/read/476024-tigatahun-lagi-facebook-diramalkan--kiamat---apa-sebabnya
Tovano Valentino. (2015). User Indonesia Mulai Meninggalkan Facebook..
[Online]. Tersedia di:
http://teknologi.kompasiana.com/internet/2015/04/09/user-indonesiamulai-meninggalkan-facebook
Wahyu Perdana Putra.( 2015). Facebook bakal tamat di 2017. [Online]. Tersedia
di: http://teknologi.inilah.com /read/detail/2067287/facebook-bakaltamat-di-2017
http://www.socialbakers.com/statistics/facebook/pages/total/indonesia/
pada 28 Mei 2015)
(diakses
http://janrain.com/blog/social-login-trends-across-the-web-q4-2014/ (diakses pada
25 Maret 2015)
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
FACEBOOK
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
SUMBER BUKU
Al-Rasyid, Harun. (1994). Teknik Penarikan Sampel dan Penyusunan Skala.
Bandung: UniversitasPadjadjaran
Arikunto, Suharsimi. (2010). Prosedur
Praktik.Yogyakarta: Bina Aksara
Penelitian
Suatu
Pendekatan
Griffin, Jill. (2008). Customer Loyality : Menumbuhkan dan Mempertahankan
Kesetiaan Pelanggan. Jakarta: Erlangga
Hawkins, D.I., Best, R.J., Coney, K.A.. (2001) Consumer behavior, 8th edition,
New York, U.S.A.: McGraw-Hill.
Hermawan, S.S.(2009). Penelitian Bisnis Paradigma Kuantitatif. Jakarta :
PT.Raja Grafindo Persada.
Kardes, F. Maria, C. dan Thomas Cline. (2014). Consumer Behavior 2nd ed.
English. Cengage Learning
Kotler, Philip dan Gary Armstrong. (2012). Prinsip-prinsip Pemasaran. Edisi 13.
Jilid 1. Jakarta: Erlangga.
Kotler, Philip dan Gary Armstrong (2014).Principles Of Marketing, Harlow :
Person Education
Kotler, Philip and Keller, Kevin L.(2013).Marketing of Management, 14th
Edition. New Jersey:Prentice Hall,inc
Kotler, Philip dan Keller, Kevin L. (2016). Marketing Management 15th Edition.
United States of America : Pearson Education
Maholtra, Narkesh K. (2009). Riset Pemsaran, Penerapan Terapan. Jakarta :
Gramedia Pustaka Utama
Sanusi, Anwar. (2011). Metodologi Penelitian Bisnis. Jakarta Selatan: Salemba
Empat
Schiffman, L.G. dan Kanuk, L.L.(2010). Consumer Behavior. 10th Edition.
Prentice-Hall International, Inc., Upper Saddle River, New Jersey
Solomon, M., Gary B., Soren A., dan Margaret K.H. (2013).Consumer Behaviour
A European Perspective Fifth Edition.Prentice Hall.Financial Times
Sugiyono (2013). Metode penelitian kuantitatif kualitatif dan R&D. Bandung:
Alfabeta
119
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
120
Sugiyono. (2014). Metode Penelitian Kombinasi. Bandung: Alfabeta
Umar, H. (2014). Metode Penelitian untuk Skripsi dan Tesis Bisnis. Jakarta : PT
Raja Grafindo Persada.
Wiranto Surakhmad. 1998. Pengantar Penelitian Ilmiah Dasar, Metode dan
Teknik edisi kedelapan. Bandung: Tarsito
SUMBER JURNAL
Anton, C., C. Camarero dan M. Carrero. (2007). The Mediating Effects of
Satisfaction on Consumers’ Switching Intention, Psychology and
Marketing, Vol. 24, No. 6, pp. 511-538.
Atita Ashraf M., Nergis Aziz., dan Barry A. Friedman. (2012). The Impact of
Social Networks on Intentional Change: A Conceptual Framework, World
Review of Business Research. Vol. 2. No. 2. March 2012. 91 – 108
Bambang Supardono dan Ayu Noviani Hanum., (2011). Peran Sosial Media
Untuk Manajemen Hubungan Dengan Pelanggan Pada Layanan ECommerce, Jurnal Unimus. Vol. 7 , No.2
Bansal, H. S., Taylor, S. F., James, Y. St. (2005). Migrating" to New Service
Providers: Toward a Unifying Framework of Consumers' Switching
Behaviours. Journal of the Academy of Marketing Science. 33(1), 96-115
Bhattacherjee, A., Limayem, M., & Cheung, C. M. K. (2012). User switching of
information technology: A theoretical synthesis dan empirical test
research. Information & Management. 49(7-8), 327-333
Cheng Zengyan., Yang Yinping., John Lim. (2009). Cyber Migration: An
Empirical Investigation on Factors that Affect Users’ Switch Intentions in
Social Networking Sites. Proceedings of the 42nd Hawaii International
Conference on System Sciences
Chiu, H.-C., Hsieh, Y. C., Li, Y.-C., dan Lee, M. (2005). Relationship Marketing
dan Consumer Switching Intention. Journal of Business Research. 16811689
Dharmmesta, B.S., (1999). Loyalitas Pelanggan: Sebuah Kajian Konseptual
Sebagai Panduan Bagi Peneliti. Jurnal Ekonomi Dan Bisnis Indonesia.
Vol 13, No 3 73-88
Dong-Hee Shin dan Won-Yong Kim. (2008). Forecasting customer switching
intention in mobile service: An exploratory study of predictive factors in
mobile number portability. Technological Forecasting and Social Change
Volume 75, Issue 6, July 2008, Pages 854–874
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
121
Engel J.F., Blackwell, R.D., Miniard, P.W. (1995). Consumer behavior, 8th
edition, U.S.A.: Dryden Press, p. 155.
Gabriella Gall and Fredrik Olsson. (2012). How do the predictors of switching
intention influence switching behavior?. Umeå School of Business and
Economics. Degree project, 30 hp
Ganesh, J., Arnold, M.J., dan Reynolds, K.E. (2000). Understdaning the Customer
Base of Service Providers: An Examination of the Differences between
Switchers dan Stayers. Journal of Marketing. 65-87.
Gurjeet Kaur, R.D. Sharma dan Neha Mahajan. (2013). Exploring customer
switching intentions through relationship marketing paradigm.
International Journal of Bank Marketing Vol. 30 No. 4, 2012 pp. 280-302.
Hou, A. C. Y., Chern, C. C., Chen, H. G., & Chen, Y. C. (2011). Migrating to a
new virtual world : Exploring switching through human migration theory.
Computers in Human Behaviour. 27(5), 1892-1903
Jagongo Ambrose, and Catherine Kinyua. (2013). The Social Media and
Entrepreneurship Growth. International Journal of Humanities and Social
Science Vol. 3 No. 10
Keaveney, Susan M. Parthasarathy, Madhavan. (2001), Customer Switching
Intention in Online Services:An Exploratory Study of the Role of Selected
Attitudinal, Intentional, dan Demographic Factors. Journal of the Academy
of Marketing Science. Volume 29, No. 4, 374-390.
Kem Z.K. Zhang., Christy M.K. Cheung., dan Matthew K.O. Lee. (2012). Online
Services Switching Behavior: The Case Of Blog Services Proiders,
Journal Of Electronic Commerce Reaserch. Vol 3, No 13, 2012
Kim, M.M., Park, M.C., & Jeong, D.H., (2006), The effects of customer
satisfaction dan switching barrier on customer loyalty in Korean mobile
telecommunication services. Telecommunications Policy, 28(2), pp. 145159
Kuruuzum, A. dan C.D. Koksal. (2010). The Impact Of Service Quality On
Behavioral Intention In Hospitality Industry. International Journal Of
Business Dan Management Studies. 2(1). pp: 9-15
Lee, M. C. (2009). Understdaning the behavioural intention : An extension of the
theory of planned behaviour. Online Information Review, 33(5)
Liao, C., Chen, J. L., & Yen, D. C. (2007). Theory of planning behavior (TPB)
and customer satisfaction in the continued use of e-service: An integrated
model. Computers in Human Behavior, 23(6),pp: 2804-2822.
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
122
Liu, Fei and Xiao, Bo, (2013) "A Theoretical Model and Empirical Investigation
of Social Networking Site Users’ Switching Intention".PACIS 2013
Proceedings.Paper 75
Narudin., (2013). Media Sosial Baru Dan Munculnya Revolusi Proses
Komunikasi, Jurnal Komunikator UMY. Vol 5, No 2, 127-142
Nelloh, L.A.M. dan C.C.P. Liem. (2011). Analisis Switching Intention Pengguna
Jasa Layanan Rumah Kos Di Siwalankerto: Perspektif Kualitas Layanan
dan Kepuasan Pelanggan. Jurnal Manajemen Pemasaran. 6(1). pp: 22-31.
Nugroho Heru dan Kastman. (2014). Pengaruh Media Sosial Facebook Dalam
Peningkatan Penjualan Bisnis Online. Prosiding Seminar Nasional Aplikasi
Sains & Teknologi (SNAST) 2014 ISSN: 1979-911X
Patti, Ch. –Drennan, J. (2006). Reference group influence on teenagers’ consumer
behaviour. Australian–New Zealand Marketing Academy (ANZMAC)
Conference Proceedings. Queensland University of Technology,Brisbane,
Australia 2006. ISBN 1074109013909
Rani
Pinki.
(2014).
Factors
Influencing
Intr.Jour.Curr.Ress.Aca.Rev.2014; 2 (9) : 52-61
Consumer
Behaviour.
Satish, M.,K.S. Kumar., K.J. Naveen., dan V. Jeevantham. (2011). A Study on
Concumer Switching Behaviour In Cellular Service Provider: A Study
With Reference To Chennai. Far East Journal Of Psychology Dan
Business. 2(2). pp: 71-81
Sheng, Margaret L. et al. 2011. The asymmetric - effect of online social
networking attribute-level performance. Industrial Management & Data
Systems Vol. 111 No. 7
Simona Vinerean, Iuliana Cetina, Luigi Dumitrescu, Mihai Tichindelean. (2013).
The Effects of Social Media Marketing on Online Consumer Behavior.
International Journal of Business and Management; Vol. 8, No. 14;
2013ISSN 1833-3850 E-ISSN 1833-8119. Published by Canadian Center of
Science and Education
Stephanie Polinar., Hong Joo Lee., dan Jaewon Choi. (2013). Switching Intention
Between Networking Sites: Exploring The Philipine Case Of Friendster VS
Facebook, Journal of the Society of Korea-party transactions. Vol 3, No 18
Tárkányi Eszter. (2008). The Role of Reference Group Influence in Consumer
Behaviour. Journal SzéchenyiIstvánUniversity
Thessaloniki and Greece. (2007). Teens and their Peers : How do Reference
Groups Influence Teenager’s Consumer Behaviour?. Annual South East
Doctoral Student Conference Proceedings
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
123
ThyneM,DeansK,R Gnoth. (2007). The Relative Influence of Parents and Peers on
Young
People's
Consumer
Behaviour.
Australian–New
ZealandMarketingAcademy(ANZMAC)ConferenceProceedings.Universiy
of Otago, Dunedin, New Zealand 2007.ISBN97801087715602909
Tri Bodroastuti dan Abdul Ghoni. (2011). Pengaruh Faktor Sosial, Pribadi dan
Psikologi terhadap Perilaku Konsumen.
Vázquez‐Carrasco, R., & Foxall, G. R. (2006).Positive vs. negative switching
barriers: The influence of service consumers' need for variety. Journal of
Consumer Behaviour. 5(4), 367-379
Venkatesh, V., & Davis, F. D. (2000).A theoretical extension of the technology
acceptance model: Four longitudinal field studies.Management Science.
46(2), 186-204
Xiaoyu Xu., Hongxiu Li., Jukka Heikkila., dan Yong Liu. (2013). Exploring
Individuals Switching Behavior: An Empirica Investigation In Socal
Network Games In China.
Xixian Peng., Yuxiang Zhao., Qinghuan Zhu.Understdaning Post Adoption
Switching Intention For Mobile Instant Messaging Application In China:
Based On Migration Theory
Y. L. Wu., H Tao C., M Chung., dan C. P. Li. (2014). Switching Intentions in
Social Network Sites. Proceedings of the International MultiConference of
Engineers dan Computer Scientists. 2014 Vol I
Yunjie (Calvin) Xua., Yinping Yang., Zengyan Cheng., John Lim. (2014).
Retaining and attracting users in social networking services: An empirical
investigation of cyber migration. Journal of Strategic Information Systems
23 (2014) 239–253
SUMBER INTERNET
Dwi Murdaningsih. (2015). Mulai Jenuh, Facebook Kehilangan 100 Juta
Pengguna Aktif. [Online]. Tersedia di:
http://trendtek.republika.co.id/berita/trendtek/aplikasi/15/02/11/njlqvxmulai-jenuh-facebook-kehilangan-100-juta-pengguna-aktif
Mohammad Mamduh.(2014). Pengguna Media Sosial Menurun. [Online].
Tersedia di :
http://teknologi.metrotvnews.com/read/2014/12/12/331100/penggunaanmedia-sosial-menurun
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
124
Muhammad Chandrataruna, Arfi Bambani Amri dan Tommy Adi Wibowo.
(2014). Tiga tahun lagi Facebook diramalkan kiamat, apa sebabnya ?.
[Online]. Tersedia di: http://m.news.viva.co.id/news/read/476024-tigatahun-lagi-facebook-diramalkan--kiamat---apa-sebabnya
Tovano Valentino. (2015). User Indonesia Mulai Meninggalkan Facebook..
[Online]. Tersedia di:
http://teknologi.kompasiana.com/internet/2015/04/09/user-indonesiamulai-meninggalkan-facebook
Wahyu Perdana Putra.( 2015). Facebook bakal tamat di 2017. [Online]. Tersedia
di: http://teknologi.inilah.com /read/detail/2067287/facebook-bakaltamat-di-2017
http://www.socialbakers.com/statistics/facebook/pages/total/indonesia/
pada 28 Mei 2015)
(diakses
http://janrain.com/blog/social-login-trends-across-the-web-q4-2014/ (diakses pada
25 Maret 2015)
Safira Rahmalia, 2016
PENGARUH LINGKUNGAN SOSIAL TERHADAP SWITCHING INTENTION OADA MEDIA SOSIAL
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu