S ADP 1202666 Tabel of content
DAFTAR ISI
ABSTRAK ............................................................................................................. i
ABSTRACT ........................................................................................................... ii
KATA PENGANTAR ........................................................................................... iii
UCAPAN TERIMA KASIH .................................................................................. iv
DAFTAR ISI .......................................................................................................... vi
DAFTAR TABEL .................................................................................................. ix
DAFTAR GAMBAR ............................................................................................. x
DAFTAR LAMPIRAN .......................................................................................... xi
BAB 1 PENDAHULUAN
A. Latar Belakang ........................................................................................... 1
B. Batasan Dan Rumusan Masalah ................................................................. 8
1. Batasan Masalah .................................................................................. 8
2. Rumusan Masalah ................................................................................ 9
C. Tujuan Penelitian ....................................................................................... 9
1. Tujuan umum dan Khusus ................................................................... 9
D. Manfaat Penelitian ..................................................................................... 10
E. Struktur Organisasi Skripsi ........................................................................ 10
BAB II KAJIAN, KERANGKA PEMIKIRAN, DAN HIPOTESIS PENELITIAN
A. Konsep Komunikasi ................................................................................... 13
1. Pengertian Komunikasi ........................................................................ 13
2. Proses Komunikasi ............................................................................... 14
3. Faktor-Faktor Mempengaruhi Komunikasi ......................................... 15
4. Hambatan Komunikasi ......................................................................... 16
B. Konsep Komunikasi Interpersonal ............................................................. 16
1. Pengertian Komunikasi Interpersonal .................................................. 16
2. Komponen-Komponen Komunikasi Interpersonal .............................. 18
3. Tujuan Komunikasi Interpersonal ........................................................ 19
4. Proses Komunikasi Interpersonal......................................................... 22
5. Aspek-Aspek Yang Mempengaruhi Komunikasi Interpersonal .......... 23
Dini Afianti, 2016
PENGARUH KOMUNIKASI INTERPERSONAL KEPALA BIDANG DIKMENTI TERHADAP RODUKTIVITAS KERJA
PEGAWAI DINAS PENDIDIKAN PROVINSI JAWA BARAT
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
6. Peran Komunikasi Interpersonal Kepala Bidang Dikmenti ................. 24
C. Konsep Produktivitas Kerja Pegawai ......................................................... 26
1. Pengertian Produktivitas Kerja ............................................................ 26
2. Meningkatkan Produktivitas ................................................................ 31
3. Ciri-Ciri Pegawai Yang Produktif........................................................ 31
4. Pengukuran Produktivitas Kerja .......................................................... 33
5. Faktor-Faktor Yang Mempengaruhi Produktivitas Kerja Pegawai ...... 34
D. Pengaruh Komunikasi Interpersonal Kepala Bidang Dikmenti Terhadap
Produktivitas Kerja Pegawai DinasPendidikanProvinsiJawa Barat........... 36
E. Penelitian Terdahulu Yang Relevan........................................................... 38
F. Kerangka Pemikiran Penelitian .................................................................. 52
G. Hipotesis..................................................................................................... 53
BAB III METODE PENELITIAN
A. Desain Penelitian........................................................................................ 55
B. Metode Dan Pendekatan Penelitian ........................................................... 55
1. Metode Penelitian Deskriptif ............................................................... 56
2. Pendekatan Kuantitatif ......................................................................... 57
3. Studi Kepustakaan................................................................................ 58
C. Definisi Operasional .................................................................................. 59
1. Pengaruh............................................................................................... 59
2. Komunikasi Interpersonal Kepala Bidang ........................................... 59
3. Produktivitas Kerja Pegawai ................................................................ 60
D. Partisipan, Populasi Dan Sampel Penelitian .............................................. 61
1. Partisipan Penelitian ............................................................................. 61
2. Populasi Penelitian ............................................................................... 62
3. Sampel Penelitian ................................................................................. 62
E. Instrument Penelitian ................................................................................. 63
1. Menentukan Alat Pengumpul Data ...................................................... 63
2. Menyusun Alat Pengumpul Data ......................................................... 64
3. Tahap Uji Coba Angket ....................................................................... 67
Dini Afianti, 2016
PENGARUH KOMUNIKASI INTERPERSONAL KEPALA BIDANG DIKMENTI TERHADAP RODUKTIVITAS KERJA
PEGAWAI DINAS PENDIDIKAN PROVINSI JAWA BARAT
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
F. Prosedur Penelitian .................................................................................... 75
G. Analisis Data .............................................................................................. 76
1. Seleksi Data.......................................................................................... 76
2. Menghitung Kecenderungan Variabel X Dan Y .................................. 77
3. Menentukan Kriteria Pengelompokkan WMS ..................................... 77
4. Menghitung Skor Mentah Menjadi Skor Baku .................................... 78
5. Uji Normalitas Distribusi Data ............................................................ 79
6. Pengujian Hipotesis Penelitian............................................................. 82
BAB IV TEMUAN DAN PEMBAHASAN
A. Hasil Penelitian .......................................................................................... 87
1. Analisis Data ....................................................................................... 87
B. Pengujian Hipotesis.................................................................................... 106
1. Analisis Koefisien Korelasi ................................................................. 106
2. Uji Signifikan ....................................................................................... 107
3. Uji Koefisien Determinasi.................................................................... 108
4. Analisi Regresi ..................................................................................... 109
C. Pembahasan Hasil Penelitian ..................................................................... 112
1. Gambaran Umum Komunikasi Interperosonal Kepala Bidang Dikmenti
(Pendidikan Menengah Dan PerguruanTinggi) Di Dinas Pendidikan
Provinsi Jawa Barat .............................................................................. 113
2. Gambaran Umum Produktivitas Kerja Pegawai Dinas Pendidikan Provinsi
Jawa Barat ............................................................................................ 120
3. Komunikasi Interpersonal Kepala Bidang Dikmenti Terhadap
Produktivitas Kerja Pegawai Di Dinas Pendidikan Provinsi Jawa Barat124
BAB V SIMPULAN, IMPLIKASI DAN REKOMENDASI
A. Simpulan .................................................................................................... 127
B. Implikasi..................................................................................................... 129
C. Rekomendasi .............................................................................................. 129
DAFTAR PUSTAKA ........................................................................................... 132
LAMPIRAN
Dini Afianti, 2016
PENGARUH KOMUNIKASI INTERPERSONAL KEPALA BIDANG DIKMENTI TERHADAP RODUKTIVITAS KERJA
PEGAWAI DINAS PENDIDIKAN PROVINSI JAWA BARAT
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
ABSTRAK ............................................................................................................. i
ABSTRACT ........................................................................................................... ii
KATA PENGANTAR ........................................................................................... iii
UCAPAN TERIMA KASIH .................................................................................. iv
DAFTAR ISI .......................................................................................................... vi
DAFTAR TABEL .................................................................................................. ix
DAFTAR GAMBAR ............................................................................................. x
DAFTAR LAMPIRAN .......................................................................................... xi
BAB 1 PENDAHULUAN
A. Latar Belakang ........................................................................................... 1
B. Batasan Dan Rumusan Masalah ................................................................. 8
1. Batasan Masalah .................................................................................. 8
2. Rumusan Masalah ................................................................................ 9
C. Tujuan Penelitian ....................................................................................... 9
1. Tujuan umum dan Khusus ................................................................... 9
D. Manfaat Penelitian ..................................................................................... 10
E. Struktur Organisasi Skripsi ........................................................................ 10
BAB II KAJIAN, KERANGKA PEMIKIRAN, DAN HIPOTESIS PENELITIAN
A. Konsep Komunikasi ................................................................................... 13
1. Pengertian Komunikasi ........................................................................ 13
2. Proses Komunikasi ............................................................................... 14
3. Faktor-Faktor Mempengaruhi Komunikasi ......................................... 15
4. Hambatan Komunikasi ......................................................................... 16
B. Konsep Komunikasi Interpersonal ............................................................. 16
1. Pengertian Komunikasi Interpersonal .................................................. 16
2. Komponen-Komponen Komunikasi Interpersonal .............................. 18
3. Tujuan Komunikasi Interpersonal ........................................................ 19
4. Proses Komunikasi Interpersonal......................................................... 22
5. Aspek-Aspek Yang Mempengaruhi Komunikasi Interpersonal .......... 23
Dini Afianti, 2016
PENGARUH KOMUNIKASI INTERPERSONAL KEPALA BIDANG DIKMENTI TERHADAP RODUKTIVITAS KERJA
PEGAWAI DINAS PENDIDIKAN PROVINSI JAWA BARAT
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
6. Peran Komunikasi Interpersonal Kepala Bidang Dikmenti ................. 24
C. Konsep Produktivitas Kerja Pegawai ......................................................... 26
1. Pengertian Produktivitas Kerja ............................................................ 26
2. Meningkatkan Produktivitas ................................................................ 31
3. Ciri-Ciri Pegawai Yang Produktif........................................................ 31
4. Pengukuran Produktivitas Kerja .......................................................... 33
5. Faktor-Faktor Yang Mempengaruhi Produktivitas Kerja Pegawai ...... 34
D. Pengaruh Komunikasi Interpersonal Kepala Bidang Dikmenti Terhadap
Produktivitas Kerja Pegawai DinasPendidikanProvinsiJawa Barat........... 36
E. Penelitian Terdahulu Yang Relevan........................................................... 38
F. Kerangka Pemikiran Penelitian .................................................................. 52
G. Hipotesis..................................................................................................... 53
BAB III METODE PENELITIAN
A. Desain Penelitian........................................................................................ 55
B. Metode Dan Pendekatan Penelitian ........................................................... 55
1. Metode Penelitian Deskriptif ............................................................... 56
2. Pendekatan Kuantitatif ......................................................................... 57
3. Studi Kepustakaan................................................................................ 58
C. Definisi Operasional .................................................................................. 59
1. Pengaruh............................................................................................... 59
2. Komunikasi Interpersonal Kepala Bidang ........................................... 59
3. Produktivitas Kerja Pegawai ................................................................ 60
D. Partisipan, Populasi Dan Sampel Penelitian .............................................. 61
1. Partisipan Penelitian ............................................................................. 61
2. Populasi Penelitian ............................................................................... 62
3. Sampel Penelitian ................................................................................. 62
E. Instrument Penelitian ................................................................................. 63
1. Menentukan Alat Pengumpul Data ...................................................... 63
2. Menyusun Alat Pengumpul Data ......................................................... 64
3. Tahap Uji Coba Angket ....................................................................... 67
Dini Afianti, 2016
PENGARUH KOMUNIKASI INTERPERSONAL KEPALA BIDANG DIKMENTI TERHADAP RODUKTIVITAS KERJA
PEGAWAI DINAS PENDIDIKAN PROVINSI JAWA BARAT
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
F. Prosedur Penelitian .................................................................................... 75
G. Analisis Data .............................................................................................. 76
1. Seleksi Data.......................................................................................... 76
2. Menghitung Kecenderungan Variabel X Dan Y .................................. 77
3. Menentukan Kriteria Pengelompokkan WMS ..................................... 77
4. Menghitung Skor Mentah Menjadi Skor Baku .................................... 78
5. Uji Normalitas Distribusi Data ............................................................ 79
6. Pengujian Hipotesis Penelitian............................................................. 82
BAB IV TEMUAN DAN PEMBAHASAN
A. Hasil Penelitian .......................................................................................... 87
1. Analisis Data ....................................................................................... 87
B. Pengujian Hipotesis.................................................................................... 106
1. Analisis Koefisien Korelasi ................................................................. 106
2. Uji Signifikan ....................................................................................... 107
3. Uji Koefisien Determinasi.................................................................... 108
4. Analisi Regresi ..................................................................................... 109
C. Pembahasan Hasil Penelitian ..................................................................... 112
1. Gambaran Umum Komunikasi Interperosonal Kepala Bidang Dikmenti
(Pendidikan Menengah Dan PerguruanTinggi) Di Dinas Pendidikan
Provinsi Jawa Barat .............................................................................. 113
2. Gambaran Umum Produktivitas Kerja Pegawai Dinas Pendidikan Provinsi
Jawa Barat ............................................................................................ 120
3. Komunikasi Interpersonal Kepala Bidang Dikmenti Terhadap
Produktivitas Kerja Pegawai Di Dinas Pendidikan Provinsi Jawa Barat124
BAB V SIMPULAN, IMPLIKASI DAN REKOMENDASI
A. Simpulan .................................................................................................... 127
B. Implikasi..................................................................................................... 129
C. Rekomendasi .............................................................................................. 129
DAFTAR PUSTAKA ........................................................................................... 132
LAMPIRAN
Dini Afianti, 2016
PENGARUH KOMUNIKASI INTERPERSONAL KEPALA BIDANG DIKMENTI TERHADAP RODUKTIVITAS KERJA
PEGAWAI DINAS PENDIDIKAN PROVINSI JAWA BARAT
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu