ppt k commerce 05 2000

K-commerce
Onno W. Purbo
[email protected]

Outline



Filosofy-nya
Platform Knowledge Commerce

Asumsi Dasar




Internet OK ..
E-mail OK ..
Web akses OK ..

Internet Pendidikan

Indonesia



~ 200 PTS / PTN
~ 300 SMK

Target tahun 2000
 ~ 750 SMK
 Program SMU 2000

Filosofy

What is Knowledge?





Data

Informasi
Knowledge (Pengetahuan)
Wisdom

What is Knowledge?
For information
to become

knowledge,
human beings must really do
all the work

Information
is data that makes a difference…
I.e. it is meant to change the way the
receiver perceives something,
to have an impact on his judgement and behavior.

Data
is a set of discrete, objective facts about events


Transaksi di e-commerce





Transaksi
Transaksi
Transaksi
Transaksi

informasi
uang
barang
pengetahuan / jasa

What is Knowledge?
Information
 Data + Context

Knowledge
 Information + Experience

What is Knowledge?








Building block of a modern
organization.
Knowledge is Perishable. Becomes
Obsolete Quickly.
Always changing. Renewing is key
to competitive advantages.
Knowledge = Power. Share it and it
will multiply.


Tujuan ..



Knowledge Producer.
Share Knowledge & Resources.

Filosofi Dasar




Rizki & pahala – sesuai dengan
amal & ibadah.
Dunia elektronik mengeffisienkan
amal & ibadah untuk orang
banyak.

Contoh Knowledge

Platform

Support Technology
Knowledge Management

Enabling Knowledge
Management
Browser, Mailbox

UI

Publish, Push, Broadcast Distribution
Search/Retrieve, Agent, Information
Mining, Filters, Collaboration Processing/Intelligence
Messaging, Middleware, Workflow,
WWW/Internet, GroupWare,
Document Repository, DBMS,
Data Warehouse, Legacy,
Internet, Extranet


Transport

Data

File Load In

Word processing
documents
Presentations
Video

UNIX

Audio

Applications

File
servers


(Java, CORBA,
PL/SQL)

Drivers

Spreadsheets

Windows clients
Web browsers
FTP FTP clients

E-mail
Voice mail

E-mail clients

Library Network






http://www.lib.itb.ac.id/isis
http://digital.lib.itb.ac.id/
[email protected]
[email protected]

Digital Library




http://digital.lib.itb.ac.id
[email protected]
[email protected]

System

Colection


Catalog
Abstract
Text
Audio
Video

Digital Library

CDS/
ISIS
Librarian Team

CD-ROM

Institution (Intern)

INTERNET/
INTRANET
Digital Library
server


Inter Library
Network

Pemakai

Metadata
Full text &
resources

Services:
•Catalog; searching...
•Information; searching...
•Education; self learning, editing...
•Communication; email, bulletin...
•Transaction; request, borrow...

Administion
Database

Collection
Transaction
Member
User

Process Element
E
n
try

D
a
ta
C
a
ta
lo
g
A
b
s
tra
c
t

F
u
llre
s
o
u
rc
e
s
:
T
e
x
t
A
u
d
io
V
id
e
o

E
n
try

N
o
n
C
D
S
/IS
IS
C
D
S
/IS
IS

M
e
ta
d
a
ta
E
n
try

R
e
p
o
s
ito
ry
/
D
ire
c
to
ry
o
fd
ig
ita
l
d
a
ta

T
x
t,x
ls
,d
b
f,... O
P
E
R
A
T
O
R
c
o
n
v
e
rs
io
n
toC
D
S
/IS
IS
U
p
lo
a
d
(F
T
P
b
in
a
ry
)
W
A
IS
-IS
IS
R
e
p
o
s
ito
ry

IN
T
E
R
N
E
T
/
IN
T
R
A
N
E
T

W
A
IS
-IS
ISA
rc
h
iv
e
s
s
e
a
rc
he
n
g
in
e W
e
bF
a
rm
in
g
M
a
ilin
gL
is
tA
rc
h
iv
e
r
s
p
id
e
r

T
u
rnitin
tod
ig
ita
l
A
P
A
C
H
E
+P
H
P
W
e
bs
e
rv
e
r

O
P
E
R
A
T
O
R

S
W
IS
H
-E
in
d
e
x
e
r&
IG
IT
A
L
L
IB
R
A
R
Y
s
e
a
rc
he
n
g
in
e D
S
E
R
V
E
R

Tools
Server
 Web server (apache)
 Indexer (Wais/Isis, Harvest,
Swish-E, Dienst,Isite)
 CGI (YNIS, wwwwais, perl
scripts, PHP, dll)
 Database (POSTGRESQL,
Mysql, Msql, dll)
 OS (Unix FreeBSD, Linux)
 Mail achiving (hypermail,
MhonArc, Procmail)

Client
 Web Browser (IE,
Netscape)
 Adobe Acrobat reader
http://sunsite.berkeley.edu/Tools


All Free, can be
downloaded from
Internet

Tools Digital Library




GNU Public License
Public Domain (Free!)
[email protected]

Implementation

Catalog Map

Catalog Search
Databases
collection

Librarian
response

Select
database

Ordering

Search
result

Catalog
view

Mencari Model Sederhana
Proses

Umpan Balik

Model Sederhana

Knowledge
Generation

Database

Knowledge
Distribution

Masyarakat /
End User

Kembangan Model
Reviewer
Input

Proses

Database

Librarian

Output

Kondisi Ideal
Search

Conversion
& Entry

Database

Bcast Data

Customized
Async
Fast

Power
User

Perantara ke
Kondisi Masyarakat
Nyata
Media Massa /
LSM
Search
Conversion
& Entry

Database

Bcast Data

EDI
WAIS

Bcast Radio / TV

Data
base

Printed Media

One Way
Slow
Sync

The Three Types Of Knowledge
Search and delivery
Tacit knowledge
knowledge

Explicit
Explicit knowledge
knowledge

Potential
Potential knowledge
knowledge

People

People

People

Collaboration

Content Mgmt.

Analysis

People

Information

Data

Tracking

Path Towards
Knowledge Based
 Evaluate
University


KM Landscape

Evaluation Areas




People
Processes & Technology
Business Relation Management

KM Landscape

Leadership

Adopting for
Effectiveness

Acceptance

Building
Efficiency

Focus on
Growth

Unaware
Controlled
Experimentation
Random
Initiation

Knowledge Commerce






Mempercepat Perputaran
Pengetahuan
Memajukan Pengetahuan
Percepatan menjadikan Pakar ..
Pendidikan Informal

The Platform

What Exactly is Knowledge
Management?


The process of










Creating Ideas and
Identifying / Capturing
Evaluating / Rating / Organizing
Storing
Sharing
Distributing / Retrieving
Maintaining

a company’s collective expertise

KM Platform Vision
Connecting the right people
and the right information
through extensions to
familiar tools

Organizational Dynamics
Culture

Overcoming Cultural Barriers
Barriers


Process



Enablers


Platform

Knowledge is Power
Fear of Innovation
Intangibles




Tangibles



Deploy

Executive Sponsorship



Familiar Technology
Rewards, recognition
Focus on teams, not individuals

Integrated Enterprise
Culture

Knowledge
KnowledgeWorkers
Workers

Process

Integrated
Knowledge
Architecture

Platform

Deploy

Document
Document
Email
Email Library &
Library &
Systems
Systems
Apps
Apps

External
Relationship

Manuf
Manuf
System
System

Collaboration & Content Systems

ERP
HR
ERP
HR
System
System Database
Database

Transaction Systems

KM Architecture
Culture

Knowledge
Knowledge
Client
Client

Knowledge Portal
Knowledge Portal
Knowledge Tools
Knowledge Tools

Process

Search & Deliver
Search & Deliver
Knowledge
Content
Knowledge
Collaboration
Content
Services
Management
Collaboration
Services
Management

Platform

Deploy

Analysis
Analysis

Tracking & Workflow
Tracking & Workflow

System
System

Business Logic
Communication

Security
Directory

Replication
Administration

Solution Blueprint

Tools

Features

Connect

Collect

Act

Grow

• Enterprise
Enterprise
Portals
Portals
• Document
Document and
and
people
people
searching
searching
• Rich
Rich people
people
directories
directories

• Relationships
• Best practices
Relationships
• Intelligent
and
and
communities
automation
communities
• Visualization
and tracking
Visualization
• Transformation
Transformation
• Meta
Meta data
data

• “The
The Learning
Learning
Organization”
• Intelligent,
learning
system

• Browser
Browser
• Search
Search and
and
indexing
indexing
• Directory
Directory
• Basic
Basic
Taxonomy
Taxonomy

• KM
KM Desktop
Desktop
• Tagging
Tagging and
and
autoautoCategories
Categories
• Personalizatio
Personalizatio
n
n
• Real-time
Real-time and
and
collaboration
collaboration

• Qualities of
tools
•Intuitive
•Thinking
•Seamless
part
part of
of work
work
process
process

• Tracking and
analysis
• Workflow
Workflow
• Automated
Team Building

Summary






Knowledge Management –
conceptually challenging.
Implement it – is an art.
Future in far distance – but doable.
Qualified people is the key to it.

Terima Kasih