S MPP 1103195 Bibliography
DAFTAR PUSTAKA
Ali, Faizan., Hussain, Kashif., & Omar, Rosmini. 2014. An Assessment of Service
Experience, Emotions and Behavioral Intentions in Resort Hotels. 12th
APacCHRIE Conference 2014.
________ & Omar, Rosmini. 2014. Determinants of Customer Experience and
Resulting Satisfaction and Revisit Intentions: PLS-SEM Approach towards
Malaysian Resort Hotels. Asia-Pacific Journal of Innovation in Hospitality
and Tourism APJIHT Vol. 3 No. 2 September 2014 pp. 175-193 ISSN 22891471.
Ananda, Rizky. 2014. Pengaruh Event Marketing Atraksi Wisata dalam Menciptakan
Revisit Intention Wisatawan Nusantara ke Kabupaten Belitung Timur.
Bandung: UPI.
Alotaibi et al. 2011. Interaction Quality in Service Encounter: Scale Development
and
Validation. International CHRIE Conference-Refereed Track, Event 9
[2011].
Aziz, Norzalita Abd., Ariffin, Ahmad Azmi M., Omar, Nor Asiah., Evin. Chin. 2012.
Examining the Impact of Visitors’ Emotions and Perceived Quality towards
Satisfaction and Revisit Intention to Theme Parks. Jurnal Pengurusan
35(2012) 97 – 109
Aziz et al. 2014. Exploring Tourist Experiences in Kampung Beng Homestay
Programme. Asia-Pacific Journal of Innovation in Hospitality and Tourism
APJIHT Vol. 3 No. 1 March 2014 pp. 21–40
Bagyono. 2007. Pariwisata & Perhotelan Cetakan Kedua. Bandung: Alfabeta.
Burhan, Bungin. 2013. Metodologi Penelitian Sosial & Ekonomi. Jakarta:Kencana
Prenada Media Group.
Chan, J. K. L., & Baum, T. 2007. Eco-tourists’ Perception of Ecotourism
Experience in Lower Kinabatangan, Sabah, Malaysia. Journal of Sustainable
Tourism, 15, 574-590.
Chandralal, Lalith Chandralal. & and Valenzuela, Fredy-Roberto. 2013. Exploring
Memorable Tourism Experiences: Antecedents and Behavioural Outcomes.
Journal of Economics, Business and Management, Vol. 1, No. 2, May 2013
Chang, Lan-Lan et al. 2014. Creative Tourism: A Preliminary Examination of
Creative Tourists Motivation, Experience, Perceived Value and Revisit
Intention. International Journal of Culture, Tourism and Hospitality Research.
Vol. 8 no. 4 2014, pp. 401-419
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Chen, C. F., & Chen, F. S. 2010. Experience Quality, Perceived Value, Satisfaction
and Behavioral Intentions for Heritage Tourists. Tourism Management, 31,
29-35.
Chen, Nan & Funk, Daniel C. 2010. Exploring Destination Image, Experience and
Revisit Intention: A Comparison of Sport and Non-Sport Tourist Perceptions.
Journal of Sport & Tourism Vol. 15, No. 3, August 2010, pp. 239–259.
Cooper, Donald R. And Schindler, Pamela S. 2006. Business Research Methods.
9th Edition. New York: McGraw-Hill.
Dirsehan, Taşkın. & Yalçın, Azize Müge. 2011. Comparison between Holistic
Museum Visitors and Utilitarian Museum Visitors. International Journal of
Marketing Studies Vol. 3, No. 4; November 2011
Elsa, Dwi Melyanti. 2014. Pengaruh Museum Experience Terhadap Keputusan
Berkunjung Di Museum Kereta Api Ambarawa. Bandung: UPI
Eubanks, T. (2004). Marketing Tips: Nature-based Tourism. Travel Wisconsin News,
August 4, 2004.
Febriani, Dwi. (2013). Destinasi Pariwisata. [Online]. Diakses
http://febrypariwisata.blogspot.com/2013/11/pengertian-destinasi
pariwisata.html
dari
Goeldner, Charles R., & Ritchie, J. R. Brent. 2009. Tourism Principles, Practices,
Philosophies Eleventh Edition. New Jersey: John Wiley & Sons, Inc.
Huang, S. and Hsu, C.H.C. 2009. Effects of Travel Motivation, Past Experience,
Perceived Constraint, and Attitude on Re-visit Intention. Journal of Travel
Research, 48: 29, p. 29-44
Hoffman and Bateson. 2008. Services Marketing: Concepts, Strategies, & Cases,
Fourth Edition. Mason USA: South-Western Cengage Learning.
Hollbrook, M. B. and Hirschman, E. C. 1982. The Experiential Aspects of
Consumption: Consumer Fantasies, Feelings, and Fun. Journal of consumer
research, 132- 140.
Horner, Susan & Swarbrooke, John. 2007. Consumer Behaviour in Tourism. United
Kingdom: Elsevier
Hseih, Wen Chieh. 2012. A Study of Tourists on Attraction, Service Quality,
Perceived Value and Behavioral Intention in the Penghu Ocean Firework
Festival. The Journal of International Management Studies, Volume 7
Number 2, October, 2012.
Jin, N. P., Lee, S., & Lee, H. (2013a). The Effect of Experience Quality on Perceived
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Value, Satisfaction, Image and Behavioral Intention of Water Park Patrons:
New Versus Repeat Visitor. International Journal of Tourism Research.
Advance online publication. doi:10.1002/jtr.1968
Kao, Y. F., Huang, L. S., & Wu, C. H. 2008. Effects of Theatrical Elements on
Experiential Quality and Loyalty Intentions for Theme Parks. Asia Pacific
Journal of Tourism Research, 13, 163-174.
Kao, Y. F., Huang, L. S., & Yang, M. H. (2007). Effects of Experiential Elements on
Experiential Satisfaction and Loyalty Intentions: A Case Study of The Super
Basketball League in Taiwan. International Journal of Revenue Management,
1, 79-96.
Konu, Henna and Laukkanen, Tommi. 2009. Roles of Motivation Factors in
Predicting Tourists’ Intentions to Make Wellbeing Holidays – A Finnish
Case.
Kotler, Bowen, and Makens. 2014. Marketing for Hospitality and Tourism 6thedition.
London: Pearson Education Limited.
_____ and Gary Armstrong. 2012. Principles of Marketing 14thedition. New Jersey:
Pearson
Prentice Hall.
_____ and Keller. 2012. Marketing Management 14thedition. New Jersey: Pearson
Prentice Hall.
Kuo, Chin – Tsai. (2011). Tourist Satisfaction and Intention to Revisit Sun
Moon Lake.
Revisit Intention Dalam
Menggunakan Fullboard Meeting Package Melalui Atribut Hotel Holiday Inn
Bandung. Bandung: UPI
Krismaya, Dian Pratiwi. 2014. Upaya Meningkatkan
Kusudianto, Hadinoto. (1996). Perencanaan dan Pengembangan Destinasi Pariwisata
Jakarta: UI Press.
Kwanchanok, Thaina., & Punthumadee, Katawandee. 2014. Relationships Between
Perception of Authenticity, Experience Quality and Positive Behavioral
Intentions of Tourists: A Case of Daraphirm Palace, Chiang Mai Province,
Thailand. The 2nd IBEA – International Conference on Business, Economics
and Accounting Hong Kong, 26 – 28 March 2014.
Lee, Tsung Hung & Chang, Yun Shin. 2011. The Influence of Experiential Marketing
and Activity Involvement on the Loyalty Intentions of Wine Tourists in
Taiwan. Leisure Studies Vol. 31, No. 1, January 2012, 103–121.
Lin, C.H. 2012. Effects of Cuisine Experience, Psychological Well-Being, And SelfHealth Perception on the Revisit Intention of Hot Springs Tourist. Journal of
Hospitality & Tourism Research, p. 1-22.
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Malhotra, Naresh K. 2009. Besic Marketing Research: A Decisions-Making
Approach. 3rd edition. New Jersey: Pearson Education, Inc.
Mathwick, C., Malhotra, N., & Rigdon, E. 2001. Experiential value:
Conceptualization, Measurement and Application in the Catalog and Internet
Shopping Environment. Journal of Retailing, 77, 39-56.
Mendes, Júlio da Costa et al. 2010. The Tourist Experience: Exploring The
Relationship Between Tourist Satisfaction and Destination Loyalty. Original
Scientific Paper. Vol. 58 No 2/2010/111-126
Neuvonen et al. 2010. Intention to Revisit a National Park and Its Vicinity.
International Journal of Sociology, vol. 40, no. 3, Fall 2010, pp. 50–69.
Novianti, Syifaa. 2013. Pengaruh Customer-Based Brand Equity for Tourism
Destination (CBBETD) Kota Bandung Sebagai Destinasi Wisata Belanja
Terhadap Proses Keputusan Berkunjung Wisatawan Malaysia. Bandung: UPI
Nunik, Fadjrina. 2013. Pengaruh Implementasi Experiential Marketing Terhadap
Loyalitas Tamu Padma Hotel Bandung. Bandung: UPI.
Nur, Ratih., Beta Suryokusumo. 2013. Perancangan Wisata Edukasi Lingkungan
Hidup Di Batu Dengan Penerapan Material Alami. Malang: Universitas
Brawijaya.
Pike, Steven. 2008. Destination Marketing An Integrated Marketing Communication
Approach. Hungary: Elsevier.
Pine Joseph, II, James H. 2011. The Experience Economy. United States of America:
Harvard Business Press.
Purnawan, Ni Luh Ramaswati & Sudana, I Putu. 2012. Wisata Edukasi Budaya Bali.
Majalah Aplikasi Ipteks Ngayah, 3(4), 2012, 51-57.
Quintal, V.A., and Polczynski, A. 2010. Factors Influencing Tourists’ Revisit
Intetions. Asia Pasific Journal of Marketing and Logictics, Vol. 22, pp. 554578.
Rageh, Ahmed et al. 2013. Using Netnography Research Method To Reveal The
Underlying Dimensions Of The Customer/Tourist Experience. Qualitative
Market Research: An International Journal Vol. 16 No. 2, 2013 pp. 126-149
Rajesh, R. 2013. Impact of Tourist Perceptions, Destination Image and Tourist
Satisfaction on Destination Loyalty: A Conceptual Model. Vol. 11 Nº 3.
Special Issue. págs. 67-78. 2013
Raju, G.P. 2009. Tourism Marketing and Management. Delhi: Manglam Publication.
Ramadlani, Merzelinda Fairuz & Hadiwidjaja, Djumilah. 2013. Determinants of
Tourist Revisit Intentio to Kota Batu.
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Ranjbarian, Bahram., and Pool, Javad Khazaei. 2015. The Impact of Perceived
Quality and Value on Tourists’ Satisfaction and Intention to Revisit Nowshahr
City of Iran. Journal of Quality Assurance in Hospitality & Tourism, 16:103–
117, 2015
Reid, Robert D. & Bojanic, David C. 2006. Hospitality Marketing Management.
USA: Better World Books
Ritchie, Brent W., Carr, Neil., & Cooper, Chris. 2003. Managing Educational
Tourism. Great Britain: Cromwell Press.
Ritchie, J.R.B., & Crouch G.I. 1997. Roles and Contributions to Destination
Competitiveness. Proceedings of the 47rd Congress of the Association
International d'Experts Scientifi ques du Tourisme (pp. 117-139). Cha-Am,
Thailand.
Rizky, Ananda. 2014. Pengaruh Event Marketing Atraksi Wisata Dalam Menciptkan
Revisit Intention Wisatawan Nusantara Ke Kabupaten Belitung Timur.
Bandung: UPI
Sanusi, Anwar, 2012. Metodologi Penelitian Bisnis, Cetakan ke-4, Salemba Empat,
Jakarta.
Sekaran, Uma. 2010. Research Method for Business. 4thedition. New Jersey: John
Wiley & Sons. Inc
___________ & Bougie, Roger. (2010). Research Method for Business: A Skill
Building Approch. 5thEdition. New Jersey: John Willey & Sons. Inc.
Setiawan, Fenny and Hussain, Raja Maznah Raja. (2007). LEISURE
LEARNING VIA EDUTOURISM: IN-SITU RECREATION-BASED
EDUCATION.
Smith, William L. 2006. Experiential Tourism around the World and at Home:
Definitions and Standards. International Journal of Services and Standards.
Solomon, Michael R. 2013. Consumer Behavior: Buying, Having, and Being (10th
Edition). New Jersey: Pearson.
Som et al. 2012. Factors Influencing Visitors’ Revisit Behavioral Intentions: A Case
Study of Sabah, Malaysia. International Journal of Marketing Studies; Vol. 4,
No. 4; 2012
Sugiyono. 2013. Metode Penelitian Kualitatif, Kuantitatif dan R&D. Bandung :
Alfabeta
Suharsimi, Arikunto. (2010). Prosedur Penelitian, Suatu Pendekatan Praktek (edisi
revisi 2010). Jakarta: Rhineka Cipta
Suwantoro, Gamal. (2004). Dasar-dasar Pariwisata. Yogyakarta: Andioffset
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Suwintari, I Gusti Ayu Eka. 2012. Kepuasan Wisatawan Terhadap Kualitas
Pelayanan “Tourist Information Counters” Di Jalan Padma Utara Legian,
Kuta. Denpasar: Universitas Udayana.
Ulber, Silalahi. 2012. Metode Peneltian Sosial. Bandung : Refika Aditama.
Umar, Husein. 2010. Metode Penelitian untuk Skripsi dan Tesis Bisnis Edisi Kedua.
Jakarta: Rajawali Pers.
Undang-Undang RI No. 10 Tahun 2009 Tentang Kepariwisataan
Waluyo, Harry. 2007. Buku Saku Statistika Kebudayaan dan Pariwisata 2007.
[Online].Tersedia:www.budpar.go.id/filedata/2474_1149bukusakuindonesia.p
dfWu, C. H. J., & Liang, R. D. (2009). Effect of Experiential Value on Customer
Satisfaction With Service Encounters in Luxury-Hotel Restaurants.
International Journal of Hospitality Management, 28, 586-593.
Wu, H. C., & Cheng, C. C. (2013). A hierarchical model of service quality in the
airline industry. JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT ·
JANUARY 2013
Wu, H. C., & Li, T. (2014). A study of Experiential Quality, Perceived Value,
Heritage Image, Experiential Satisfaction, and Behavioral Intentions for
Heritage Tourists. Journal of Hospitality & Tourism Research. Advance
Online Publication. DOI:10.1177/1096348014525638.
__________________ Li, Meng Yu. (2014). A Study of Experiential Quality,
Experiential Value, Experiential Satisfaction, Theme Park Image, And Revisit
Intention. Journal of Hospitality & Tourism Research. Advance Online
Publication. DOI: 10.1177/1096348014563396.
Yogi, Ardhi. (2014). Ini Capaian Pariwisata Indonesia Tahun 2014. [online].
Tersedia: www.nasional.republika.co.id (1 April 2015).
Yuan, Y. H. E., & Wu, C. K. (2008). Relationships Among Experiential Marketing,
Experiential Value, and Customer Satisfaction. Journal of Hospitality &
Tourism Research, 32, 387-410.
Zeithaml, Valarie., Mary, Jo Bitner., & Dwayne D Gremler. (2009). Service
Marketing Integrating Costumer Focus Across The Firm 5th ed. New York:
Mc-Graw-Hill
Database:
Data Kunjungan Wisatawan Puspa IPTEK Sundial (2015
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Website:
www.UNWTO.com
www.thebiggestsundial.com
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Ali, Faizan., Hussain, Kashif., & Omar, Rosmini. 2014. An Assessment of Service
Experience, Emotions and Behavioral Intentions in Resort Hotels. 12th
APacCHRIE Conference 2014.
________ & Omar, Rosmini. 2014. Determinants of Customer Experience and
Resulting Satisfaction and Revisit Intentions: PLS-SEM Approach towards
Malaysian Resort Hotels. Asia-Pacific Journal of Innovation in Hospitality
and Tourism APJIHT Vol. 3 No. 2 September 2014 pp. 175-193 ISSN 22891471.
Ananda, Rizky. 2014. Pengaruh Event Marketing Atraksi Wisata dalam Menciptakan
Revisit Intention Wisatawan Nusantara ke Kabupaten Belitung Timur.
Bandung: UPI.
Alotaibi et al. 2011. Interaction Quality in Service Encounter: Scale Development
and
Validation. International CHRIE Conference-Refereed Track, Event 9
[2011].
Aziz, Norzalita Abd., Ariffin, Ahmad Azmi M., Omar, Nor Asiah., Evin. Chin. 2012.
Examining the Impact of Visitors’ Emotions and Perceived Quality towards
Satisfaction and Revisit Intention to Theme Parks. Jurnal Pengurusan
35(2012) 97 – 109
Aziz et al. 2014. Exploring Tourist Experiences in Kampung Beng Homestay
Programme. Asia-Pacific Journal of Innovation in Hospitality and Tourism
APJIHT Vol. 3 No. 1 March 2014 pp. 21–40
Bagyono. 2007. Pariwisata & Perhotelan Cetakan Kedua. Bandung: Alfabeta.
Burhan, Bungin. 2013. Metodologi Penelitian Sosial & Ekonomi. Jakarta:Kencana
Prenada Media Group.
Chan, J. K. L., & Baum, T. 2007. Eco-tourists’ Perception of Ecotourism
Experience in Lower Kinabatangan, Sabah, Malaysia. Journal of Sustainable
Tourism, 15, 574-590.
Chandralal, Lalith Chandralal. & and Valenzuela, Fredy-Roberto. 2013. Exploring
Memorable Tourism Experiences: Antecedents and Behavioural Outcomes.
Journal of Economics, Business and Management, Vol. 1, No. 2, May 2013
Chang, Lan-Lan et al. 2014. Creative Tourism: A Preliminary Examination of
Creative Tourists Motivation, Experience, Perceived Value and Revisit
Intention. International Journal of Culture, Tourism and Hospitality Research.
Vol. 8 no. 4 2014, pp. 401-419
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Chen, C. F., & Chen, F. S. 2010. Experience Quality, Perceived Value, Satisfaction
and Behavioral Intentions for Heritage Tourists. Tourism Management, 31,
29-35.
Chen, Nan & Funk, Daniel C. 2010. Exploring Destination Image, Experience and
Revisit Intention: A Comparison of Sport and Non-Sport Tourist Perceptions.
Journal of Sport & Tourism Vol. 15, No. 3, August 2010, pp. 239–259.
Cooper, Donald R. And Schindler, Pamela S. 2006. Business Research Methods.
9th Edition. New York: McGraw-Hill.
Dirsehan, Taşkın. & Yalçın, Azize Müge. 2011. Comparison between Holistic
Museum Visitors and Utilitarian Museum Visitors. International Journal of
Marketing Studies Vol. 3, No. 4; November 2011
Elsa, Dwi Melyanti. 2014. Pengaruh Museum Experience Terhadap Keputusan
Berkunjung Di Museum Kereta Api Ambarawa. Bandung: UPI
Eubanks, T. (2004). Marketing Tips: Nature-based Tourism. Travel Wisconsin News,
August 4, 2004.
Febriani, Dwi. (2013). Destinasi Pariwisata. [Online]. Diakses
http://febrypariwisata.blogspot.com/2013/11/pengertian-destinasi
pariwisata.html
dari
Goeldner, Charles R., & Ritchie, J. R. Brent. 2009. Tourism Principles, Practices,
Philosophies Eleventh Edition. New Jersey: John Wiley & Sons, Inc.
Huang, S. and Hsu, C.H.C. 2009. Effects of Travel Motivation, Past Experience,
Perceived Constraint, and Attitude on Re-visit Intention. Journal of Travel
Research, 48: 29, p. 29-44
Hoffman and Bateson. 2008. Services Marketing: Concepts, Strategies, & Cases,
Fourth Edition. Mason USA: South-Western Cengage Learning.
Hollbrook, M. B. and Hirschman, E. C. 1982. The Experiential Aspects of
Consumption: Consumer Fantasies, Feelings, and Fun. Journal of consumer
research, 132- 140.
Horner, Susan & Swarbrooke, John. 2007. Consumer Behaviour in Tourism. United
Kingdom: Elsevier
Hseih, Wen Chieh. 2012. A Study of Tourists on Attraction, Service Quality,
Perceived Value and Behavioral Intention in the Penghu Ocean Firework
Festival. The Journal of International Management Studies, Volume 7
Number 2, October, 2012.
Jin, N. P., Lee, S., & Lee, H. (2013a). The Effect of Experience Quality on Perceived
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Value, Satisfaction, Image and Behavioral Intention of Water Park Patrons:
New Versus Repeat Visitor. International Journal of Tourism Research.
Advance online publication. doi:10.1002/jtr.1968
Kao, Y. F., Huang, L. S., & Wu, C. H. 2008. Effects of Theatrical Elements on
Experiential Quality and Loyalty Intentions for Theme Parks. Asia Pacific
Journal of Tourism Research, 13, 163-174.
Kao, Y. F., Huang, L. S., & Yang, M. H. (2007). Effects of Experiential Elements on
Experiential Satisfaction and Loyalty Intentions: A Case Study of The Super
Basketball League in Taiwan. International Journal of Revenue Management,
1, 79-96.
Konu, Henna and Laukkanen, Tommi. 2009. Roles of Motivation Factors in
Predicting Tourists’ Intentions to Make Wellbeing Holidays – A Finnish
Case.
Kotler, Bowen, and Makens. 2014. Marketing for Hospitality and Tourism 6thedition.
London: Pearson Education Limited.
_____ and Gary Armstrong. 2012. Principles of Marketing 14thedition. New Jersey:
Pearson
Prentice Hall.
_____ and Keller. 2012. Marketing Management 14thedition. New Jersey: Pearson
Prentice Hall.
Kuo, Chin – Tsai. (2011). Tourist Satisfaction and Intention to Revisit Sun
Moon Lake.
Revisit Intention Dalam
Menggunakan Fullboard Meeting Package Melalui Atribut Hotel Holiday Inn
Bandung. Bandung: UPI
Krismaya, Dian Pratiwi. 2014. Upaya Meningkatkan
Kusudianto, Hadinoto. (1996). Perencanaan dan Pengembangan Destinasi Pariwisata
Jakarta: UI Press.
Kwanchanok, Thaina., & Punthumadee, Katawandee. 2014. Relationships Between
Perception of Authenticity, Experience Quality and Positive Behavioral
Intentions of Tourists: A Case of Daraphirm Palace, Chiang Mai Province,
Thailand. The 2nd IBEA – International Conference on Business, Economics
and Accounting Hong Kong, 26 – 28 March 2014.
Lee, Tsung Hung & Chang, Yun Shin. 2011. The Influence of Experiential Marketing
and Activity Involvement on the Loyalty Intentions of Wine Tourists in
Taiwan. Leisure Studies Vol. 31, No. 1, January 2012, 103–121.
Lin, C.H. 2012. Effects of Cuisine Experience, Psychological Well-Being, And SelfHealth Perception on the Revisit Intention of Hot Springs Tourist. Journal of
Hospitality & Tourism Research, p. 1-22.
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Malhotra, Naresh K. 2009. Besic Marketing Research: A Decisions-Making
Approach. 3rd edition. New Jersey: Pearson Education, Inc.
Mathwick, C., Malhotra, N., & Rigdon, E. 2001. Experiential value:
Conceptualization, Measurement and Application in the Catalog and Internet
Shopping Environment. Journal of Retailing, 77, 39-56.
Mendes, Júlio da Costa et al. 2010. The Tourist Experience: Exploring The
Relationship Between Tourist Satisfaction and Destination Loyalty. Original
Scientific Paper. Vol. 58 No 2/2010/111-126
Neuvonen et al. 2010. Intention to Revisit a National Park and Its Vicinity.
International Journal of Sociology, vol. 40, no. 3, Fall 2010, pp. 50–69.
Novianti, Syifaa. 2013. Pengaruh Customer-Based Brand Equity for Tourism
Destination (CBBETD) Kota Bandung Sebagai Destinasi Wisata Belanja
Terhadap Proses Keputusan Berkunjung Wisatawan Malaysia. Bandung: UPI
Nunik, Fadjrina. 2013. Pengaruh Implementasi Experiential Marketing Terhadap
Loyalitas Tamu Padma Hotel Bandung. Bandung: UPI.
Nur, Ratih., Beta Suryokusumo. 2013. Perancangan Wisata Edukasi Lingkungan
Hidup Di Batu Dengan Penerapan Material Alami. Malang: Universitas
Brawijaya.
Pike, Steven. 2008. Destination Marketing An Integrated Marketing Communication
Approach. Hungary: Elsevier.
Pine Joseph, II, James H. 2011. The Experience Economy. United States of America:
Harvard Business Press.
Purnawan, Ni Luh Ramaswati & Sudana, I Putu. 2012. Wisata Edukasi Budaya Bali.
Majalah Aplikasi Ipteks Ngayah, 3(4), 2012, 51-57.
Quintal, V.A., and Polczynski, A. 2010. Factors Influencing Tourists’ Revisit
Intetions. Asia Pasific Journal of Marketing and Logictics, Vol. 22, pp. 554578.
Rageh, Ahmed et al. 2013. Using Netnography Research Method To Reveal The
Underlying Dimensions Of The Customer/Tourist Experience. Qualitative
Market Research: An International Journal Vol. 16 No. 2, 2013 pp. 126-149
Rajesh, R. 2013. Impact of Tourist Perceptions, Destination Image and Tourist
Satisfaction on Destination Loyalty: A Conceptual Model. Vol. 11 Nº 3.
Special Issue. págs. 67-78. 2013
Raju, G.P. 2009. Tourism Marketing and Management. Delhi: Manglam Publication.
Ramadlani, Merzelinda Fairuz & Hadiwidjaja, Djumilah. 2013. Determinants of
Tourist Revisit Intentio to Kota Batu.
Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
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T ER H A DA P
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PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT
Website:
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Marcella Brigita Santoso, 2015
PENGARUH
I M P L EM EN T A S I
E X P ER I EN T I A L
QUALITY
T ER H A DA P
I N T EN T I O N WI S A T A W A N P U S P A I P T EK S U N DI A L
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
REVISIT