Pengaruh Country Of Origin Terhadap Minat Beli Smartphone Oppo Dengan Perceived Quality Sebagai Variabel Intervening (Studi Pada Pengunjung Plaza Millennium)
LAMPIRAN
Universitas Sumatera Utara
KUESIONER PENELITIAN
SURAT PERMOHONAN PENGISIAN KUESIONER
Medan, Januari 2017
Kepada
Yth. Bapak/Ibu/Saudara/Saudari
Di Tempat
Dengan hormat,
Sehubungan dengan pelaksanaan penelitian dengan judul “Pengaruh
Country of Origin terhadap Minat Beli Smartphone OPPO dengan Perceived
Quality
sebagai
Variabel
Intervening
(Studi
Pada
Pengunjung
Plaza
Millennium)”, maka saya yang bertanda tangan dibawah ini:
Nama
: Ghina Alimah Parlina
NIM
: 130907177
Jurusan
: Ilmu Administrasi Bisnis
Universitas
: Universitas Sumatera Utara
Memohon kesediaan Bapak/Ibu/Saudara/Saudari untuk meluangkan
waktunya dalam mengisi daftar pernyataan dibawah ini sesuai dengan kondisi
yang
sebenarnya.
Semua
keterangan
dan
jawaban
yang
Bapak/Ibu/Saudara/Saudari berikan semata-mata hanya untuk kepentingan
penelitian.
Atas perhatian dan bantuan Bapak/Ibu/Saudara/Saudari, saya ucapkan
terima kasih.
Hormat saya
(Ghina Alimah Parlina)
Universitas Sumatera Utara
I. Identitas Responden
1. No. Responden : ............ (diisi oleh peneliti)
2. Nama : ....................................... (boleh tidak diisi)
3. Jenis Kelamin :
a. Pria
4. Usia :
a. < 17 tahun
c. 26-35 tahun
e. 46-55 tahun
b. 17-25 tahun
d. 36-45 tahun
f. > 55 tahun
5. Pekerjaan :
b. Wanita
a. Pegawai Negeri Sipil
b. Wirswasta
d. Pegawai Swasta/BUMN
e. Pelajar/Mahasiswa
c. TNI/POLRI
f. Lainnya
6. Pendapatan/Uang Saku Perbulan:
a. Rp. 0 - Rp. 1.500.000
b. Rp. 1.500.001 - Rp. 2.500.000
c. Rp. 2.500.001 – Rp. 3.500.000
d. > Rp.3.500.000
II. Petunjuk Pengisisan
Berilah tanda checklist (√) pada salah satu jawaban yang paling sesuai dengan
pendapat anda. Setiap responden diberi kesempatan hanya memilih 1 jawaban.
Keterangan :
SS
: Sangat Setuju
S
: Setuju
N
: Netral
TS
: Tidak Setuju
STS
: Sangat Tidak Setuju
Universitas Sumatera Utara
Variabel Country of Origin (X)
No
Alternatif Jawaban
Pernyataan
SS
A
1.
S
N
TS
STS
Country Beliefs
Saya senang menggunakan smartphone
OPPO yang berasal dari negara China.
Saya memilih smartphone OPPO yang
2.
berasal dari negara China yang cukup
inovatif dalam memproduksi smartphone.
Saya memilih smartphone OPPO yang
3.
berasal dari negara China karena memiliki
tingkat pendidikan dan penguasaan
teknologi.
Saya memilih smartphone OPPO yang
4.
berasal dari negara China yang baik dalam
desain produk.
Saya memilih smartphone OPPO yang
5.
berasal dari negara China karena
merupakan negara yang memiliki reputasi
baik.
B
People Affect
Saya memilih smartphone OPPO yang
1.
berasal dari negara China karena memiliki
tenaga kerja yang terampil.
Saya memilih smartphone OPPO yang
2.
berasal dari negara China karena memiliki
etos kerja yang bagus.
C
Desired Interaction
Saya memilih smartphone OPPO yang
1.
berasal dari negara China yang memiliki
budaya yang mirip dengan Indonesia.
Universitas Sumatera Utara
Saya memilih smartphone OPPO yang
2.
berasal dari negara China yang memiliki
nilai-nilai kehidupan yang dapat diterapkan
di Indonesia.
Variabel Minat Beli (Y)
Alternatif Jawaban
No
A
1.
Pernyataan
SS
S
N
TS
STS
Minat Transaksional
Saya sangat berminat melakukan
pembelian smartphone OPPO.
Saya menetapkan smartphone OPPO
2
sebagai pilihan utama saat membeli
smartphone.
B
1.
Minat refrensial
Saya ingin membeli smartphone OPPO
atas saran dari orang terdekat.
Saya akan mereferensikan kepada orang
2.
lain untuk menggunakan smartphone
OPPO.
C
Minat Preferensial
Saya lebih memilih menggunakan
1.
smartphone OPPO dari pada smartphone
lain.
Saya yakin smartphone OPPO memiliki
2.
kualitas lebih baik dari pada smartphone
lain.
D
Minat Eksploratif
Saya mengumpulkan informasi mengenai
1.
smartphone OPPO sebelum melakukan
pembelian.
Universitas Sumatera Utara
Saya mencari tahu fitur-fitur yang dimiliki
2.
smartphone OPPO.
Variabel Perceived Quality (Z)
No
A
1.
Pernyataan
Alternatif Jawaban
SS
S
N
TS
STS
Kinerja (Performance)
Smartphone OPPO memiliki kinerja
yang baik.
Smartphone OPPO dapat
2.
B
dioperasikan dengan mudah.
Features
Smartphone OPPO menawarkan fitur
1.
kamera dan display layar yang
beresolusi baik.
2.
C
Smartphone OPPO nemwarkan fitur
suara yang berkualitas baik.
Realibility
Smartphone OPPO memiliki
1.
spesifikasi yang baik dalam merespon
pengoperasian.
2.
D
Smartphone OPPO memiliki jaringan
yang baik untuk konektifitas internet
Conformance to specification
Smartphone OPPO memiliki desain
1.
yang sesuai dengan apa yang
ditawarkan pada brosur dan iklan.
Smartphone OPPO memiliki
2.
spesifikasi sesuai dengan yang tertera
pada brosur dan iklan.
Universitas Sumatera Utara
E
Durability
Smartphone OPPO memiliki baterai
1.
yang dapat digunakan untuk waktu
yang lama.
Smartphone OPPO memiliki kualitas
2.
yang konsisten untuk dipakai dalam
jangka waktu yang lama.
F
Serviceability
Smartphone OPPO memiliki service
1.
center dalam memudahkan pengguna
untuk melakukan reparasi.
Smartphone OPPO Service center
2.
memberikan pelayanan cepat dan
nyaman.
G
1.
2.
Estetika
Smartphone OPPO memiliki desain
produk yang menarik dan trendy.
Smartphone OPPO memiliki desain
yang mudah dikenali.
-Terima Kasih-
Universitas Sumatera Utara
Lampiran 2 – Distribusi Identitas dan Jawaban Responden
Statistics
JenisKelamin
Usia
Pekerjaan
PendapatanUan
gSaku
Valid
100
100
100
100
0
0
0
0
N
Missing
JenisKelamin
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
LakiLaki
48
48,0
48,0
48,0
Perempuan
52
52,0
52,0
100,0
100
100,0
100,0
Total
Usia
Frequency
Percent
Valid Percent
Cumulative
Percent
55 Tahun
Total
Pekerjaan
Frequency
Percent
Valid Percent
Cumulative
Percent
Pegawai Negeri Sipil
12
12,0
12,0
12,0
Wiraswasta
21
21,0
21,0
33,0
Pegawai Swasta/BUMN
22
22,0
22,0
55,0
Pelajar/Mahasiswa
39
39,0
39,0
94,0
6
6,0
6,0
100,0
100
100,0
100,0
Valid
Lainnya
Total
Universitas Sumatera Utara
PendapatanUangSaku
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Rp.0 - Rp.1.500.000
27
27,0
27,0
27,0
Rp.1.500.001 - Rp.2.500.000
24
24,0
24,0
51,0
Rp.2.500.001 - Rp.3.500.000
21
21,0
21,0
72,0
>Rp.3.500.000
28
28,0
28,0
100,0
100
100,0
100,0
Total
Pernyataan Country of Origin
CountryBeliefs_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
5
5,0
5,0
5,0
Netral
25
25,0
25,0
30,0
Setuju
53
53,0
53,0
83,0
Sangat Setuju
17
17,0
17,0
100,0
100
100,0
100,0
Total
CountryBeliefs_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
1
1,0
1,0
1,0
Tidak Setuju
5
5,0
5,0
6,0
Netral
20
20,0
20,0
26,0
Setuju
57
57,0
57,0
83,0
Sangat Setuju
17
17,0
17,0
100,0
100
100,0
100,0
Valid
Total
CountryBeliefs_3
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
10
10,0
10,0
10,0
Netral
26
26,0
26,0
36,0
Setuju
41
41,0
41,0
77,0
Sangat Setuju
23
23,0
23,0
100,0
100
100,0
100,0
Total
Universitas Sumatera Utara
CountryBeliefs_4
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
1
1,0
1,0
1,0
Tidak Setuju
7
7,0
7,0
8,0
Netral
25
25,0
25,0
33,0
Setuju
48
48,0
48,0
81,0
Sangat Setuju
19
19,0
19,0
100,0
100
100,0
100,0
Valid
Total
CountryBeliefs_5
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
2
2,0
2,0
2,0
Tidak Setuju
16
16,0
16,0
18,0
Netral
46
46,0
46,0
64,0
Setuju
26
26,0
26,0
90,0
Sangat Setuju
10
10,0
10,0
100,0
100
100,0
100,0
Valid
Total
PeopleAffect_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
13
13,0
13,0
13,0
Netral
23
23,0
23,0
36,0
Setuju
50
50,0
50,0
86,0
Sangat Setuju
14
14,0
14,0
100,0
100
100,0
100,0
Total
PeopleAffect_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
12
12,0
12,0
12,0
Netral
22
22,0
22,0
34,0
Setuju
51
51,0
51,0
85,0
Sangat Setuju
15
15,0
15,0
100,0
100
100,0
100,0
Total
Universitas Sumatera Utara
DesiredInteraction_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
8
8,0
8,0
8,0
Tidak Setuju
29
29,0
29,0
37,0
Netral
35
35,0
35,0
72,0
Setuju
17
17,0
17,0
89,0
Sangat Setuju
11
11,0
11,0
100,0
100
100,0
100,0
Valid
Total
DesiredInteraction_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
6
6,0
6,0
6,0
Tidak Setuju
19
19,0
19,0
25,0
Netral
26
26,0
26,0
51,0
Setuju
26
26,0
26,0
77,0
Sangat Setuju
23
23,0
23,0
100,0
100
100,0
100,0
Valid
Total
Pernyataan Minat Beli
MinatTransaksional_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
2
2,0
2,0
2,0
Netral
16
16,0
16,0
18,0
Setuju
59
59,0
59,0
77,0
Sangat Setuju
23
23,0
23,0
100,0
100
100,0
100,0
Total
Universitas Sumatera Utara
MinatTransaksional_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
14
14,0
14,0
14,0
Netral
21
21,0
21,0
35,0
Setuju
49
49,0
49,0
84,0
Sangat Setuju
16
16,0
16,0
100,0
100
100,0
100,0
Total
MinatRefrensial_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
2
2,0
2,0
2,0
Tidak Setuju
21
21,0
21,0
23,0
Netral
23
23,0
23,0
46,0
Setuju
42
42,0
42,0
88,0
Sangat Setuju
12
12,0
12,0
100,0
100
100,0
100,0
Valid
Total
MinatRefrensial_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
2
2,0
2,0
2,0
Netral
31
31,0
31,0
33,0
Setuju
41
41,0
41,0
74,0
Sangat Setuju
26
26,0
26,0
100,0
100
100,0
100,0
Total
MinatPreferensial_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
3
3,0
3,0
3,0
Tidak Setuju
12
12,0
12,0
15,0
Netral
38
38,0
38,0
53,0
Setuju
35
35,0
35,0
88,0
Sangat Setuju
12
12,0
12,0
100,0
100
100,0
100,0
Valid
Total
Universitas Sumatera Utara
MinatPreferensial_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
1
1,0
1,0
1,0
Tidak Setuju
9
9,0
9,0
10,0
Netral
41
41,0
41,0
51,0
Setuju
40
40,0
40,0
91,0
9
9,0
9,0
100,0
100
100,0
100,0
Valid
Sangat Setuju
Total
MinatEksploratif_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
4
4,0
4,0
4,0
Netral
9
9,0
9,0
13,0
Setuju
47
47,0
47,0
60,0
Sangat Setuju
40
40,0
40,0
100,0
100
100,0
100,0
Total
MinatEksploratif_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
1
1,0
1,0
1,0
Netral
8
8,0
8,0
9,0
Setuju
44
44,0
44,0
53,0
Sangat Setuju
47
47,0
47,0
100,0
100
100,0
100,0
Total
Pernyataan Perceived Quality
Kinerja_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
1
1,0
1,0
1,0
Netral
16
16,0
16,0
17,0
Setuju
64
64,0
64,0
81,0
Sangat Setuju
19
19,0
19,0
100,0
100
100,0
100,0
Total
Universitas Sumatera Utara
Kinerja_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
1
1,0
1,0
1,0
Netral
12
12,0
12,0
13,0
Setuju
55
55,0
55,0
68,0
Sangat Setuju
32
32,0
32,0
100,0
100
100,0
100,0
Total
Features_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
1
1,0
1,0
1,0
Netral
10
10,0
10,0
11,0
Setuju
37
37,0
37,0
48,0
Sangat Setuju
52
52,0
52,0
100,0
100
100,0
100,0
Total
Features_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
1
1,0
1,0
1,0
Netral
12
12,0
12,0
13,0
Setuju
50
50,0
50,0
63,0
Sangat Setuju
37
37,0
37,0
100,0
100
100,0
100,0
Total
Realibility_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Netral
17
17,0
17,0
17,0
Setuju
58
58,0
58,0
75,0
Sangat Setuju
25
25,0
25,0
100,0
100
100,0
100,0
Valid
Total
Universitas Sumatera Utara
Realibility_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
1
1,0
1,0
1,0
Netral
27
27,0
27,0
28,0
Setuju
49
49,0
49,0
77,0
Sangat Setuju
23
23,0
23,0
100,0
100
100,0
100,0
Total
Conformancetospecification_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Netral
13
13,0
13,0
13,0
Setuju
49
49,0
49,0
62,0
Sangat Setuju
38
38,0
38,0
100,0
100
100,0
100,0
Valid
Total
Conformancetospecification_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Netral
19
19,0
19,0
19,0
Setuju
42
42,0
42,0
61,0
Sangat Setuju
39
39,0
39,0
100,0
100
100,0
100,0
Valid
Total
Durability_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
5
5,0
5,0
5,0
Netral
34
34,0
34,0
39,0
Setuju
38
38,0
38,0
77,0
Sangat Setuju
23
23,0
23,0
100,0
100
100,0
100,0
Total
Universitas Sumatera Utara
Durability_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
7
7,0
7,0
7,0
Netral
35
35,0
35,0
42,0
Setuju
41
41,0
41,0
83,0
Sangat Setuju
17
17,0
17,0
100,0
100
100,0
100,0
Total
Servicebility_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
3
3,0
3,0
3,0
Netral
25
25,0
25,0
28,0
Setuju
38
38,0
38,0
66,0
Sangat Setuju
34
34,0
34,0
100,0
100
100,0
100,0
Total
Servicebility_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
4
4,0
4,0
4,0
Netral
29
29,0
29,0
33,0
Setuju
50
50,0
50,0
83,0
Sangat Setuju
17
17,0
17,0
100,0
100
100,0
100,0
Total
Estetika_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Netral
13
13,0
13,0
13,0
Setuju
50
50,0
50,0
63,0
Sangat Setuju
37
37,0
37,0
100,0
100
100,0
100,0
Valid
Total
Universitas Sumatera Utara
Estetika_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Netral
18
18,0
18,0
18,0
Setuju
50
50,0
50,0
68,0
Sangat Setuju
32
32,0
32,0
100,0
100
100,0
100,0
Valid
Total
Universitas Sumatera Utara
Lampiran 3 – Hasil Uji Validitas dan Realibilitas
Variabel Country of Origin
Correlations
CountryBelie CountryBeli CountryBeli CountryBeli CountryBeli PeopleAff PeopleAff
fs_1
efs_2
efs_3
efs_4
efs_5
ect_1
ect_2
DesiredIn DesiredIn
teraction_ teraction_
1
Pearson
1
**
,542
**
,369
**
,463
**
,482
**
,412
Total_Skor
**
,307
2
**
,378
*
,232
**
,658
CountryBeliefs Correlation
_1
Sig. (2-tailed)
N
Pearson
100
**
,542
,000
,000
,000
,000
,000
,002
,000
,020
,000
100
100
100
100
100
100
100
100
100
1
**
**
**
**
**
**
**
,622
,510
,470
,393
,304
,319
,309
**
,709
CountryBeliefs Correlation
_2
Sig. (2-tailed)
,000
N
100
100
**
**
Pearson
,369
,622
,000
,000
,000
,000
,002
,001
,002
,000
100
100
100
100
100
100
100
100
1
**
**
**
*
**
*
,511
,419
,299
,238
,323
,250
**
,648
CountryBeliefs Correlation
_3
Sig. (2-tailed)
,000
,000
N
100
100
100
**
**
**
Pearson
,463
,510
,511
,000
,000
,003
,017
,001
,012
,000
100
100
100
100
100
100
100
1
**
**
**
*
,215
*
,253
,649**
,415
,354
,369
CountryBeliefs Correlation
_4
Sig. (2-tailed)
,000
,000
,000
N
100
100
100
100
,000
,000
,000
,032
,011
,000
100
100
100
100
100
100
Universitas Sumatera Utara
,482**
,470**
,419**
,415**
Sig. (2-tailed)
,000
,000
,000
,000
N
100
100
100
100
100
**
**
**
**
**
Pearson
1
,564**
,556**
,423**
,423**
,774**
,000
,000
,000
,000
,000
100
100
100
100
100
1
**
**
**
CountryBeliefs Correlation
_5
Pearson
PeopleAffect_1
,393
,299
,354
,564
,751
,309
,393
**
,723
Correlation
Sig. (2-tailed)
,000
,000
,003
,000
,000
N
100
100
100
100
100
100
**
**
*
**
**
**
Pearson
PeopleAffect_2
,412
,307
,304
,238
,369
,556
,751
,000
,002
,000
,000
100
100
100
100
,127
**
1
,371
**
,647
Correlation
Sig. (2-tailed)
,002
,002
,017
,000
,000
,000
N
100
100
100
100
100
100
**
**
**
*
**
**
,127
Pearson
,378
,319
,323
,215
,423
,309
100
,209
,000
,000
100
100
100
1
**
,632**
,000
,000
100
,547
DesiredInteract Correlation
ion_1
Sig. (2-tailed)
,000
,001
,001
,032
,000
,002
,209
N
100
100
100
100
100
100
100
100
100
*
**
*
*
**
**
**
**
1
Pearson
,232
,309
,250
,253
,423
,393
,371
,547
**
,663
DesiredInteract Correlation
ion_2
Sig. (2-tailed)
,020
,002
,012
,011
,000
,000
,000
,000
N
100
100
100
100
100
100
100
100
100
100
**
**
**
**
**
**
**
**
**
1
Pearson
,658
,709
,648
,649
,774
,723
,647
,632
,000
,663
Correlation
Total_Skor
Sig. (2-tailed)
,000
,000
,000
,000
,000
,000
,000
,000
,000
N
100
100
100
100
100
100
100
100
100
100
Universitas Sumatera Utara
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).
Case Processing Summary
N
Valid
Cases
a
Excluded
Total
Reliability Statistics
%
Cronbach's
100
100,0
0
,0
100
100,0
N of Items
Alpha
,846
9
a. Listwise deletion based on all variables in the
procedure.
Variabel Minat Beli
Correlations
MinatTransaksio
nal_1
Pearson
MinatTransaksi MinatRefren MinatRefren MinatPrefer
onal_2
1
sial_1
sial_2
ensial_1
ensial_2
ratif_1
,000
,693
,001
,000
,000
,020
,010
,000
100
100
100
100
100
100
100
100
1
**
**
**
**
,108
*
,217
,000
,283
,030
,396
**
ratif_2
,040
,333
**
Total_Skor
**
,499
**
MinatPrefer MinatEksplo MinatEksplo
,368
*
,233
**
,258
**
,594
MinatTransaksi Correlation
onal_1
Sig. (2-tailed)
N
MinatTransaksi
onal_2
Pearson
100
**
,499
,257
,455
,622
,641
**
,772
Correlation
Sig. (2-tailed)
,000
,010
,000
,000
,000
Universitas Sumatera Utara
N
Pearson
100
100
,040
**
,257
100
100
100
100
100
100
1
**
,033
,190
-,006
,100
,005
,743
,058
,957
,320
,000
100
100
100
100
100
100
1
**
**
**
**
,280
100
**
,419
MinatRefrensial Correlation
_1
Sig. (2-tailed)
,693
,010
N
100
100
100
**
**
**
Pearson
,333
,455
,280
,508
,492
,308
,321
**
,735
MinatRefrensial Correlation
_2
Sig. (2-tailed)
,001
,000
,005
N
100
100
100
100
**
**
,033
**
Pearson
,396
,622
,508
,000
,000
,002
,001
,000
100
100
100
100
100
1
**
,090
,154
,726**
,000
,376
,127
,000
100
100
100
100
,161
**
,769
MinatPreferensi Correlation
al_1
Sig. (2-tailed)
,000
,000
,743
,000
N
100
100
100
100
100
**
**
,190
**
**
Pearson
,368
,641
,492
,769
1
,284
**
,788
MinatPreferensi Correlation
al_2
Sig. (2-tailed)
,000
,000
,058
,000
,000
N
100
100
100
100
100
**
,090
,161
100
*
,233
,108
-,006
Sig. (2-tailed)
,020
,283
,957
,002
,376
,109
N
100
100
100
100
100
100
**
*
,217
,100
**
,154
**
,030
,320
,001
,127
Pearson
,308
,109
,004
,000
100
100
100
1
**
,605
**
,455
MinatEksplorati Correlation
f_1
MinatEksplorati
f_2
Pearson
,258
,321
,284
,000
,000
100
100
100
**
1
,540**
,605
Correlation
Sig. (2-tailed)
,010
,004
,000
,000
Universitas Sumatera Utara
N
Pearson
100
100
100
100
100
100
100
100
100
**
**
**
**
**
**
**
**
1
,594
,772
,419
,735
,726
,788
,455
,540
Correlation
Total_Skor
Sig. (2-tailed)
,000
,000
,000
,000
,000
,000
,000
,000
N
100
100
100
100
100
100
100
100
100
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).
Reliability Statistics
Case Processing Summary
N
Valid
Cases
a
Excluded
Total
Cronbach's
%
100
100,0
0
,0
100
100,0
N of Items
Alpha
,776
8
a. Listwise deletion based on all variables in the
procedure.
Universitas Sumatera Utara
Variabel Perceived Quality
Correlations
KinerjaP KInerjaP Featur
erforma
erforma
nce_1
nce_2
es_1
Featur Realibi Realibi Conform Conform Durabi Durabi Serviceb Serviceb Estetik Estetik
es_2
lity_1
lity_2
ancetoS
KinerjaPerform
Correlation
ance_1
Sig. (2-tailed)
N
Pearson
1
100
**
,570
**
,570
a_1
,344**
,305**
,351**
,323**
,320**
a_2
kor
**
,353
**
,273
**
,471
,163
,274**
,611**
on_2
**
,307
,000
,002
,000
,000
,002
,000
,001
,001
,106
,006
,000
100
100
100
100
100
100
100
100
100
100
100
100
100
100
1
**
**
**
*
**
*
**
Sig. (2-tailed)
,000
N
100
100
**
**
,355
,355
,278
,315
,247
,369
*
,242
,193
,115
,110
,218
,269
**
,515
,000
,005
,001
,013
,000
,000
,015
,055
,256
,276
,030
,007
,000
100
100
100
100
100
100
100
100
100
100
100
100
100
1
**
**
**
**
**
**
**
**
*
**
,171
,690**
,733
,435
,490
,486
,520
,289
,268
,349
,223
,434
Correlation
Sig. (2-tailed)
,000
,000
N
100
100
100
**
**
**
Pearson
Features_2
ility_2
,006
ance_2
Features_1
ility_1
,000
Correlation
,353
lity_2
,000
KInerjaPerform
Pearson
lity_1
pecificati pecificati
on_1
Pearson
ancetoS
Total_S
,273
,278
,733
,000
,000
,000
,000
,000
,004
,007
,000
,026
,000
,088
,000
100
100
100
100
100
100
100
100
100
100
100
100
1
**
**
**
**
**
**
**
**
**
*
,454
,521
,503
,579
,320
,318
,401
,297
,511
,225
**
,728
Correlation
Sig. (2-tailed)
,006
,005
,000
N
100
100
100
100
,000
,000
,000
,000
,001
,001
,000
,003
,000
,024
,000
100
100
100
100
100
100
100
100
100
100
100
Universitas Sumatera Utara
,471**
,315**
,435**
,454**
Sig. (2-tailed)
,000
,001
,000
,000
N
100
100
100
100
100
**
*
**
**
**
Pearson
Realibility_1
,520**
,488**
,453**
,377**
,439**
,383**
,237*
,306**
,087
,675**
,000
,000
,000
,000
,000
,000
,018
,002
,389
,000
100
100
100
100
100
100
100
100
100
100
1
**
**
**
**
**
**
**
,076
Correlation
Pearson
Realibility_2
1
,307
,247
,490
,521
,520
,398
,338
,316
,443
,327
,355
,358
**
,652
Correlation
Sig. (2-tailed)
,002
,013
,000
,000
,000
N
100
100
100
100
100
100
**
**
**
**
**
**
Pearson
,401
,369
,486
,503
,488
,398
,000
,001
,001
,000
,001
,000
,000
,454
,000
100
100
100
100
100
100
100
100
100
1
**
**
**
*
,253
,157
**
*
,732
,355
,286
,494
,205
**
,688
Conformanceto Correlation
Specification_1 Sig. (2-tailed)
N
Pearson
,000
,000
,000
,000
,000
,000
100
100
100
100
100
100
100
**
**
**
**
**
**
**
,344
,374
,520
,579
,453
,338
,732
,000
,000
,004
,011
,119
,000
,041
,000
100
100
100
100
100
100
100
100
1
**
*
**
,107
**
**
,686**
,355
,251
,281
,495
,259
Conformanceto Correlation
Specification_2 Sig. (2-tailed)
N
Pearson
Durability_1
,000
,000
,000
,000
,001
,000
100
100
100
100
100
100
100
100
**
*
**
**
**
**
**
**
,305
,242
,289
,320
,377
,316
,355
,355
,000
,012
,005
,288
,000
,009
,000
100
100
100
100
100
100
100
1
**
*
**
*
,230
,134
,650
,232
,413
**
,617
Correlation
Sig. (2-tailed)
,002
,015
,004
,001
,000
,001
,000
,000
N
100
100
100
100
100
100
100
100
100
**
,193
**
**
**
**
**
*
**
Sig. (2-tailed)
,000
,055
,007
,001
,000
,000
,004
,012
,000
N
100
100
100
100
100
100
100
100
100
Pearson
Durability_2
,000
,351
,268
,318
,439
,443
,286
,251
,650
,000
,020
,000
,021
,182
,000
100
100
100
100
100
100
1
**
**
*
*
,284
,450
,210
,198
**
,631
Correlation
100
,004
,000
,036
,048
,000
100
100
100
100
100
Universitas Sumatera Utara
,323**
,115
,349**
,401**
,383**
,327**
,253*
,281**
,232*
,284**
Sig. (2-tailed)
,001
,256
,000
,000
,000
,001
,011
,005
,020
,004
N
100
100
100
100
100
100
**
**
**
Pearson
Servicebility_1
,267**
,617**
,000
,000
,007
,000
100
100
100
100
1
*
*
100
100
100
100
100
,110
*
,223
**
*
**
,157
,107
Sig. (2-tailed)
,001
,276
,026
,003
,018
,000
,119
,288
,000
,000
,000
N
100
100
100
100
100
100
100
100
100
100
100
100
,163
*
,218
**
**
**
**
**
**
*
*
**
*
Sig. (2-tailed)
,106
,030
,000
,000
,002
,000
,000
N
100
100
100
100
100
100
**
**
,171
*
,225
,087
,076
,205
,320
,297
,237
,355
,413
,450
,695
**
,253
,224
,574
,011
,025
,000
100
100
100
1
**
Correlation
,434
,511
,306
,358
,494
,495
,230
,210
,362
,253
,000
,021
,036
,000
,011
100
100
100
100
100
100
*
**
,134
*
,198
**
*
,491
**
,623
Correlation
Pearson
Estetika_2
,362**
**
Pearson
Estetika_1
,695**
Correlation
Pearson
Servicebility_2
1
,274
,269
,259
,267
,224
,000
,000
100
100
100
**
1
,437**
,491
Correlation
Sig. (2-tailed)
,006
,007
,088
,024
,389
,454
,041
,009
,182
,048
,007
,025
,000
N
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1
Pearson
,611
,515
,690
,728
,675
,652
,688
,686
,617
,631
,617
,574
,623
,000
,437
Correlation
Total_Skor
Sig. (2-tailed)
,000
,000
,000
,000
,000
,000
,000
,000
,000
,000
,000
,000
,000
,000
N
100
100
100
100
100
100
100
100
100
100
100
100
100
100
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).
Universitas Sumatera Utara
100
Case Processing Summary
N
Valid
Cases
a
Excluded
Reliability Statistics
%
Cronbach's
100
100,0
0
,0
100
100,0
Alpha
,878
Total
N of Items
14
a. Listwise deletion based on all variables in the
procedure.
Universitas Sumatera Utara
Lampiran 4- Hasil Uji Asumsi Klasik
Uji Normalitas
One-Sample Kolmogorov-Smirnov Test
Unstandardized
Residual
100
N
Normal Parameters
a,b
Most Extreme Differences
Mean
Std. Deviation
,0000000
3,40744233
Absolute
,047
Positive
,043
Negative
-,047
Kolmogorov-Smirnov Z
,469
Asymp. Sig. (2-tailed)
,980
a. Test distribution is Normal.
b. Calculated from data.
Universitas Sumatera Utara
Uji Heteroskedastisitas
Uji Multikolinearitas
a
Coefficients
Model
Unstandardized
Standardized
Coefficients
Coefficients
B
(Constant)
1
Std. Error
9,560
3,141
CountryOfOrigin
,209
,073
PerceivedQuality
,250
,065
t
Sig.
Collinearity
Statistics
Beta
Tolerance
VIF
3,043
,003
,281
2,861
,005
,706
1,417
,379
3,854
,000
,706
1,417
a. Dependent Variable: MinatBeli
Universitas Sumatera Utara
Lampiran 5 - Hasil Uji Koefisien Determinasi (�� ) dan Uji Hipotesis
Uji Koefisien Determinasi (�� )
Hasil Uji Determinasi Country of Origin Terhadap Perceived quality Smartphone
OPPO
Model Summary
Model
1
R
R Square
a
,542
Adjusted R
Std. Error of
Square
the Estimate
,287
5,363
,294
a. Predictors: (Constant), Country of origin
Hasil Uji Determinasi Perceived Quality Terhadap Minat Beli Smartphone OPPO
Model Summary
Model
1
R
R Square
,531a
Adjusted R
Std. Error of the
Square
Estimate
,282
,275
3,566
a. Predictors: (Constant), PerceivedQuality
Hasil Uji Determinasi Country of Origin Terhadap Minat Beli Smartphone OPPO
Model Summary
Model
1
R
R Square
a
,487
Adjusted R
Std. Error of the
Square
Estimate
,237
,229
3,678
a. Predictors: (Constant), CountryOfOrigin
Uji Signifikansi Simultan (Uji - F)
Hasil Uji F Country of Origin, Perceived Quality Terhadap Minat Beli
a
ANOVA
Model
Sum of Squares
Regression
1
df
Mean Square
587,544
2
293,772
Residual
1149,456
97
11,850
Total
1737,000
99
F
24,791
Sig.
b
,000
a. Dependent Variable: MinatBeli
b. Predictors: (Constant), PerceivedQuality, CountryOfOrigin
Universitas Sumatera Utara
Uji Signifikansi Parsial (Uji-T)
Hasil Uji T Country of Origin Terhadap Perceived Quality
a
Coefficients
Model
Unstandardized Coefficients
Standardized
t
Sig.
Coefficients
B
(Constant)
Std. Error
Beta
37,375
3,113
,609
,095
12,004
,000
6,389
,000
1
Country of origin
,542
a. Dependent Variable: perceived quality
Hasil Uji T Perceived Quality Terhadap Minat Beli Smartphone OPPO
Coefficientsa
Model
Unstandardized Coefficients
Standardized
t
Sig.
Coefficients
B
(Constant)
Std. Error
Beta
10,532
3,235
,350
,056
3,256
,002
6,210
,000
1
PerceivedQuality
,531
a. Dependent Variable: MinatBeli
Hasil Uji T Country of Origin Terhadap Minat Beli Smartphone OPPO
a
Coefficients
Model
Unstandardized Coefficients
Standardized
t
Sig.
8,852
,000
5,516
,000
Coefficients
B
(Constant)
Std. Error
18,899
2,135
,361
,065
Beta
1
CountryOfOrigin
,487
a. Dependent Variable: MinatBeli
Universitas Sumatera Utara
Lampiran 6 – Tabulasi Jawaban Responden
Variabel Country of Origin
No.
Responden
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
1
3
5
5
3
3
4
4
4
3
4
3
3
2
5
2
3
3
4
3
3
4
4
4
4
2
3
4
4
3
4
4
4
4
3
3
4
4
2
5
5
3
4
4
3
4
5
4
4
4
Country Beliefs
3
4
4
5
4
3
4
5
4
3
3
4
4
2
5
5
3
3
4
4
4
4
4
4
3
4
3
4
5
4
4
4
3
4
4
5
2
4
2
5
4
4
3
4
4
4
4
4
5
3
5
3
4
5
3
3
3
4
4
2
2
2
3
2
3
3
2
3
4
4
3
3
4
4
3
People Affect
1
2
4
4
5
4
4
4
4
4
4
5
2
2
4
4
4
4
3
3
3
5
3
4
4
4
2
2
5
5
5
5
2
2
2
2
4
4
4
4
3
3
2
3
4
4
3
4
4
4
Desired Interaction
1
2
2
2
5
4
3
4
3
5
2
2
1
1
4
4
4
4
2
3
2
5
2
2
4
3
2
2
3
3
1
3
1
1
1
2
1
1
3
4
4
3
3
3
4
4
3
3
3
3
Skor
Total
28
39
39
33
30
25
36
36
26
32
26
33
18
39
33
21
23
30
33
31
31
36
34
31
Universitas Sumatera Utara
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
4
5
4
5
4
4
5
5
5
4
3
4
4
4
5
5
4
4
4
5
4
4
5
4
4
3
3
3
4
4
5
4
5
4
3
4
4
5
3
4
4
4
3
4
5
4
4
5
5
3
4
4
2
4
4
3
4
3
4
5
5
4
5
3
4
4
4
4
5
4
3
2
5
5
4
5
5
5
2
3
4
2
4
4
2
2
4
4
5
4
4
5
4
4
5
5
4
3
3
4
2
3
5
5
4
4
5
4
4
5
2
4
4
2
4
4
4
1
3
5
2
3
4
3
4
3
3
3
3
3
3
5
3
3
3
5
3
3
4
3
3
3
2
2
3
5
2
4
5
5
4
5
4
3
4
3
3
4
4
3
4
4
3
3
5
3
4
4
4
4
4
2
4
4
5
2
4
4
4
4
4
3
4
4
2
3
4
3
3
4
4
3
3
5
5
4
4
4
4
3
2
3
3
2
2
2
2
2
3
4
3
1
3
3
5
2
4
4
5
3
3
3
5
2
4
5
2
3
2
2
5
5
2
2
2
5
3
3
4
3
2
5
4
3
3
4
5
4
4
2
2
5
4
4
5
2
3
5
3
4
5
34
29
32
39
34
31
38
34
33
34
30
32
31
29
35
42
35
31
32
45
30
34
40
25
33
32
21
31
35
Universitas Sumatera Utara
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
4
3
4
5
3
4
4
3
5
4
4
4
4
4
4
4
5
4
4
2
4
2
3
4
4
4
4
3
4
5
3
4
4
4
5
5
3
5
4
4
4
4
4
4
4
4
5
4
2
4
2
3
4
4
3
4
3
4
4
2
3
3
5
5
5
4
3
5
3
4
3
3
5
4
5
5
3
2
4
2
3
5
4
3
3
3
4
4
3
5
4
5
5
4
3
4
5
3
4
3
4
5
3
3
5
3
2
4
2
3
4
5
3
4
1
4
5
2
4
5
5
5
3
3
4
2
4
4
3
2
4
3
4
5
4
2
4
2
3
4
3
3
4
1
5
4
2
5
5
4
4
3
3
5
2
4
4
3
4
5
4
4
4
4
2
4
2
3
4
4
3
4
3
4
4
2
5
5
5
5
2
4
5
2
4
4
4
3
5
3
4
4
4
2
4
2
3
4
4
3
4
3
4
3
3
3
4
3
4
5
2
3
3
4
4
2
2
3
4
5
5
3
2
4
2
3
3
3
2
2
1
2
5
3
3
5
5
5
5
4
5
4
3
2
3
2
4
2
5
5
5
2
4
3
3
3
3
2
4
1
2
38
23
36
40
39
42
36
29
39
31
33
34
29
28
39
31
39
42
34
18
36
19
27
35
34
26
33
19
33
Universitas Sumatera Utara
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
4
5
4
5
4
4
4
3
4
3
2
4
4
3
3
3
4
3
4
5
4
5
5
2
3
4
3
4
1
4
4
4
4
3
4
4
3
4
4
5
5
2
3
4
4
4
3
4
4
3
4
4
3
3
3
4
4
4
3
3
3
4
4
3
3
4
3
3
3
4
4
4
3
4
3
4
4
2
3
3
4
3
2
3
3
2
3
4
3
3
3
4
3
5
3
2
4
3
4
4
2
3
5
4
4
4
4
4
3
4
4
4
4
3
4
3
4
5
3
4
5
4
4
4
3
4
3
3
4
4
5
1
3
3
3
3
2
2
2
2
2
3
3
3
3
4
4
3
5
1
4
4
2
5
1
4
5
4
4
5
3
5
29
37
34
39
38
20
31
31
32
34
19
32
35
29
31
34
31
33
Variabel Minat Beli
No.
Responden
1
2
3
4
5
6
Minat Transaksional
1
2
4
2
5
5
4
4
3
3
4
5
3
4
Minat Refrensial
1
2
2
5
5
5
3
3
4
3
4
3
1
3
Minat Preferensial
1
2
4
3
5
5
4
3
3
3
4
3
3
4
Minat Eksploratif
1
2
4
3
5
5
4
4
3
5
3
3
5
4
Skor
Total
27
40
29
27
29
27
Universitas Sumatera Utara
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
4
4
3
4
4
2
2
5
5
3
4
4
4
3
5
4
4
4
4
4
4
4
3
4
5
4
5
4
4
4
4
3
3
4
2
2
5
5
2
4
4
2
3
4
4
3
4
4
2
4
4
4
3
4
5
4
4
4
4
4
4
4
4
2
4
3
2
2
4
3
3
3
4
4
3
4
5
4
4
4
2
3
4
3
2
4
4
5
4
3
4
4
3
2
5
5
3
4
2
3
4
4
4
3
4
5
3
4
4
5
3
3
5
5
4
5
4
4
3
3
3
3
2
5
5
1
4
2
2
3
4
4
3
3
4
2
4
2
4
2
3
5
5
4
3
4
4
4
3
4
2
2
5
4
1
4
3
3
4
4
4
3
3
4
2
4
2
5
3
3
4
4
4
3
5
4
4
4
4
4
2
5
5
4
4
3
5
4
4
4
5
4
3
2
2
4
5
4
4
4
5
4
4
5
4
5
4
4
4
2
5
5
3
4
3
5
4
5
4
5
4
3
4
4
5
5
4
4
5
4
4
4
35
32
29
29
31
22
18
38
36
19
32
24
27
28
34
32
29
30
32
23
30
29
33
26
30
35
34
32
31
Universitas Sumatera Utara
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
4
4
5
5
4
4
5
4
5
4
5
5
4
4
5
5
4
4
5
4
4
5
3
5
5
4
3
5
4
3
4
3
4
4
4
2
4
5
3
5
4
4
4
4
5
3
5
4
3
4
5
2
4
5
4
3
5
4
3
4
2
2
5
3
4
4
5
4
2
5
4
4
2
3
4
5
4
5
4
3
4
4
5
4
4
3
4
3
3
3
3
5
5
4
4
5
4
5
5
3
4
3
3
3
5
5
5
5
4
4
3
4
4
4
5
4
3
3
3
4
1
4
3
4
5
1
5
5
4
3
3
3
2
3
5
4
4
4
2
3
5
4
3
5
4
3
4
3
4
2
4
3
4
5
3
5
4
4
3
3
3
3
4
4
4
4
3
2
3
5
4
3
5
4
5
4
4
4
4
4
5
4
5
5
4
4
4
5
2
4
5
5
5
5
5
5
5
5
5
4
5
3
4
5
4
4
4
4
4
5
4
5
5
5
4
4
4
4
5
5
5
5
5
5
5
5
5
5
4
5
3
5
29
30
27
30
29
32
31
32
40
29
36
36
31
31
26
31
29
36
37
35
35
34
27
32
39
32
30
34
33
Universitas Sumatera Utara
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
4
3
3
4
4
4
3
4
4
4
3
4
4
4
4
4
3
3
3
5
3
4
4
4
5
4
4
4
4
4
4
4
4
4
5
3
5
4
4
3
2
4
4
2
4
3
2
3
5
3
4
4
2
4
4
3
3
4
4
4
3
5
3
5
4
4
4
4
3
3
3
4
3
4
3
1
3
2
2
3
5
4
2
2
4
2
3
4
4
4
5
4
5
4
5
4
4
3
3
4
5
4
4
3
3
3
4
3
4
4
4
5
4
4
5
3
3
3
4
4
4
3
4
4
4
4
4
2
4
3
2
3
3
3
3
5
3
4
3
2
3
4
3
4
3
3
3
3
4
4
3
4
5
4
4
3
3
4
4
2
3
3
2
3
4
3
5
4
2
3
4
4
3
3
4
4
4
5
4
5
3
3
4
4
4
4
5
5
4
5
3
4
3
4
4
4
5
4
4
5
5
5
5
4
5
4
5
5
5
5
5
4
4
3
4
5
5
4
5
4
4
3
4
4
5
4
4
4
5
4
5
4
30
30
29
36
32
35
30
35
32
32
26
25
33
34
25
32
25
22
24
33
25
33
33
26
30
32
31
31
29
Universitas Sumatera Utara
94
95
96
97
98
99
100
5
4
4
5
4
4
4
4
3
2
4
2
5
3
2
2
2
2
2
5
2
4
4
3
4
3
4
3
3
3
3
4
2
4
3
3
3
3
4
3
4
3
5
5
4
5
5
5
5
5
5
4
5
5
5
5
31
29
25
33
26
36
28
Variabel Perceived Quality
No.
Responden
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Kinerja
(Performance)
1
2
4
4
5
5
4
4
4
4
4
4
4
4
5
5
4
4
4
4
5
5
4
4
3
3
3
3
5
5
4
5
3
4
Features
1
2
5
5
5
5
5
5
5
4
4
3
4
4
5
5
4
4
5
4
5
4
4
4
4
4
3
3
5
4
4
4
4
3
Realibility
1
2
4
5
5
5
4
4
4
3
4
4
4
4
5
5
4
4
5
5
5
4
4
4
4
4
3
3
5
4
4
3
4
3
Conformance to
Specification
1
2
5
5
5
5
4
5
3
4
5
3
4
4
5
5
4
4
5
4
5
5
4
4
4
4
3
3
5
5
4
5
4
3
Durability
1
2
5
4
4
5
5
4
3
3
3
3
4
4
5
5
4
4
3
4
5
5
4
4
4
4
3
3
4
5
4
3
3
3
Serviceability
1
2
5
4
5
5
3
4
3
3
3
4
4
4
5
5
4
4
4
3
5
4
3
3
4
4
3
3
5
4
5
4
3
4
Estetika
1
4
5
4
3
4
4
5
4
4
5
4
3
4
4
4
3
2
4
5
4
3
3
3
5
4
4
4
4
3
4
5
5
3
Skor
Total
63
69
59
49
51
55
70
56
58
66
54
52
44
65
58
47
Universitas Sumatera Utara
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
4
3
4
4
4
4
4
4
4
4
4
4
5
4
5
4
4
4
5
4
3
4
5
4
5
3
4
5
4
4
4
4
4
4
4
4
4
4
5
5
4
5
4
5
5
5
4
5
4
3
4
5
4
5
4
5
5
4
3
4
4
4
5
4
5
4
4
4
4
5
5
4
4
5
2
5
5
4
3
4
4
5
5
5
5
5
5
3
4
4
4
5
4
5
3
4
4
4
5
5
4
4
5
2
5
5
4
3
4
4
4
4
5
4
5
4
3
4
4
4
4
4
4
3
5
3
4
5
5
4
4
4
4
5
4
4
4
4
3
4
4
4
4
5
3
3
4
4
4
4
4
4
3
5
4
4
4
5
3
3
5
2
4
4
4
4
4
5
4
4
4
4
5
3
4
4
4
4
4
4
5
3
4
4
4
5
5
4
4
5
5
5
3
4
3
4
4
5
4
4
4
5
5
3
4
4
3
5
4
5
3
4
5
5
5
5
4
4
4
5
5
4
4
3
3
3
5
4
5
4
5
4
4
3
3
5
4
4
3
3
4
4
4
5
5
4
3
5
3
4
4
3
5
4
4
4
4
4
5
5
4
4
3
3
5
4
4
3
2
4
3
5
4
5
4
3
4
2
4
5
3
5
4
4
4
4
3
4
5
3
3
3
4
3
4
4
5
4
3
4
5
4
5
4
3
5
4
5
5
3
5
4
3
4
5
4
4
5
5
4
3
4
4
4
4
4
3
3
4
5
4
4
4
2
5
3
5
5
3
5
4
5
4
4
4
4
5
4
4
4
4
4
5
4
4
3
4
4
5
5
5
4
3
5
5
5
4
4
5
4
5
4
4
4
4
5
5
4
4
4
4
5
4
4
4
4
4
4
5
5
4
5
5
5
5
5
4
5
4
5
4
4
3
4
5
5
50
51
54
56
61
56
59
46
56
56
62
64
69
55
52
66
51
65
63
52
56
55
59
59
60
56
59
70
58
Universitas Sumatera Utara
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
4
4
4
4
5
5
4
3
5
3
5
4
2
3
4
4
3
5
4
5
4
4
4
4
4
5
5
3
4
4
4
4
4
5
2
4
5
5
5
5
4
3
4
5
4
4
5
4
5
3
4
4
4
5
5
5
3
4
5
4
4
4
5
5
5
5
4
5
5
5
5
5
4
4
5
5
4
5
3
4
5
4
5
4
5
3
4
4
5
4
4
5
5
4
5
5
5
4
5
4
4
5
4
5
4
4
4
4
4
5
3
5
4
4
3
4
5
5
4
4
5
5
4
4
4
4
5
4
3
3
5
4
4
3
4
4
4
4
5
4
4
5
5
3
4
4
4
4
4
4
5
4
4
4
5
5
3
3
4
3
4
4
3
4
3
3
4
5
4
4
5
4
3
4
4
5
4
5
5
5
5
5
5
5
5
4
4
3
5
4
3
5
4
4
4
4
4
3
5
4
4
3
4
4
5
4
5
4
5
5
5
5
5
5
4
4
4
5
4
3
5
4
3
4
4
3
3
5
4
5
3
4
3
5
4
5
4
5
5
5
3
3
5
3
2
3
3
2
3
2
4
4
2
3
3
2
5
4
5
3
5
4
4
4
5
4
5
4
5
4
3
5
3
4
2
3
3
3
2
3
4
3
2
4
2
5
4
5
3
5
4
5
4
4
5
5
3
2
5
2
5
5
5
4
3
4
5
2
3
4
4
5
5
4
4
5
3
3
5
3
5
4
4
3
5
3
2
5
2
5
4
4
3
2
4
5
3
3
4
3
4
5
3
4
5
3
3
5
4
4
4
4
5
5
4
4
4
5
4
5
5
5
5
4
5
5
4
3
4
4
4
3
5
3
4
3
5
4
4
4
4
4
5
5
4
5
4
4
5
5
5
5
4
5
4
4
4
5
4
4
4
5
3
4
3
5
56
63
56
60
63
67
59
58
63
56
67
58
53
52
57
53
57
53
53
56
50
54
60
47
65
60
61
42
62
Universitas Sumatera Utara
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
3
3
4
4
4
4
3
4
3
5
4
4
4
4
4
4
4
4
3
4
4
4
4
4
4
4
3
3
4
4
4
5
3
3
4
5
4
5
4
4
5
4
4
4
3
4
4
3
4
4
5
4
3
3
5
5
5
5
3
4
3
5
4
4
5
4
5
5
4
5
3
5
5
5
5
4
5
5
3
3
5
5
4
5
3
4
4
4
4
5
5
4
5
5
4
5
3
5
5
5
5
4
4
5
3
3
5
4
4
4
3
3
4
5
4
3
4
4
5
5
4
5
3
4
4
4
5
4
4
3
3
3
4
5
4
4
3
3
3
4
4
5
3
3
5
5
4
5
3
5
3
5
5
3
5
3
3
3
4
5
4
5
3
4
3
4
4
4
5
4
5
5
4
5
4
4
5
5
5
4
5
4
3
3
4
5
4
4
3
4
3
4
4
4
5
4
5
5
4
5
3
4
5
5
5
4
5
4
3
3
4
4
4
5
3
3
4
4
3
3
5
5
4
4
4
3
3
3
4
4
4
3
3
3
3
3
4
4
3
4
3
4
4
4
3
4
3
2
3
4
4
4
3
3
3
4
3
3
3
3
3
3
4
5
4
4
3
3
3
4
4
4
4
4
5
4
4
5
3
5
5
5
4
4
3
4
3
3
4
4
4
4
3
3
3
4
4
4
4
4
4
3
4
4
3
3
4
4
4
3
3
4
3
3
5
5
5
4
3
4
4
4
4
4
5
4
5
5
4
5
3
5
4
5
5
5
5
4
3
3
3
4
5
4
3
4
4
4
4
5
3
4
3
3
4
3
3
3
4
4
5
5
5
4
42
42
59
63
58
61
42
50
49
60
54
58
59
54
63
61
56
62
43
57
59
62
63
54
59
54
Universitas Sumatera Utara
Lampiran 8 – Dokumentasi Kegiatan Penelitian
Universitas Sumatera Utara
Universitas Sumatera Utara
KUESIONER PENELITIAN
SURAT PERMOHONAN PENGISIAN KUESIONER
Medan, Januari 2017
Kepada
Yth. Bapak/Ibu/Saudara/Saudari
Di Tempat
Dengan hormat,
Sehubungan dengan pelaksanaan penelitian dengan judul “Pengaruh
Country of Origin terhadap Minat Beli Smartphone OPPO dengan Perceived
Quality
sebagai
Variabel
Intervening
(Studi
Pada
Pengunjung
Plaza
Millennium)”, maka saya yang bertanda tangan dibawah ini:
Nama
: Ghina Alimah Parlina
NIM
: 130907177
Jurusan
: Ilmu Administrasi Bisnis
Universitas
: Universitas Sumatera Utara
Memohon kesediaan Bapak/Ibu/Saudara/Saudari untuk meluangkan
waktunya dalam mengisi daftar pernyataan dibawah ini sesuai dengan kondisi
yang
sebenarnya.
Semua
keterangan
dan
jawaban
yang
Bapak/Ibu/Saudara/Saudari berikan semata-mata hanya untuk kepentingan
penelitian.
Atas perhatian dan bantuan Bapak/Ibu/Saudara/Saudari, saya ucapkan
terima kasih.
Hormat saya
(Ghina Alimah Parlina)
Universitas Sumatera Utara
I. Identitas Responden
1. No. Responden : ............ (diisi oleh peneliti)
2. Nama : ....................................... (boleh tidak diisi)
3. Jenis Kelamin :
a. Pria
4. Usia :
a. < 17 tahun
c. 26-35 tahun
e. 46-55 tahun
b. 17-25 tahun
d. 36-45 tahun
f. > 55 tahun
5. Pekerjaan :
b. Wanita
a. Pegawai Negeri Sipil
b. Wirswasta
d. Pegawai Swasta/BUMN
e. Pelajar/Mahasiswa
c. TNI/POLRI
f. Lainnya
6. Pendapatan/Uang Saku Perbulan:
a. Rp. 0 - Rp. 1.500.000
b. Rp. 1.500.001 - Rp. 2.500.000
c. Rp. 2.500.001 – Rp. 3.500.000
d. > Rp.3.500.000
II. Petunjuk Pengisisan
Berilah tanda checklist (√) pada salah satu jawaban yang paling sesuai dengan
pendapat anda. Setiap responden diberi kesempatan hanya memilih 1 jawaban.
Keterangan :
SS
: Sangat Setuju
S
: Setuju
N
: Netral
TS
: Tidak Setuju
STS
: Sangat Tidak Setuju
Universitas Sumatera Utara
Variabel Country of Origin (X)
No
Alternatif Jawaban
Pernyataan
SS
A
1.
S
N
TS
STS
Country Beliefs
Saya senang menggunakan smartphone
OPPO yang berasal dari negara China.
Saya memilih smartphone OPPO yang
2.
berasal dari negara China yang cukup
inovatif dalam memproduksi smartphone.
Saya memilih smartphone OPPO yang
3.
berasal dari negara China karena memiliki
tingkat pendidikan dan penguasaan
teknologi.
Saya memilih smartphone OPPO yang
4.
berasal dari negara China yang baik dalam
desain produk.
Saya memilih smartphone OPPO yang
5.
berasal dari negara China karena
merupakan negara yang memiliki reputasi
baik.
B
People Affect
Saya memilih smartphone OPPO yang
1.
berasal dari negara China karena memiliki
tenaga kerja yang terampil.
Saya memilih smartphone OPPO yang
2.
berasal dari negara China karena memiliki
etos kerja yang bagus.
C
Desired Interaction
Saya memilih smartphone OPPO yang
1.
berasal dari negara China yang memiliki
budaya yang mirip dengan Indonesia.
Universitas Sumatera Utara
Saya memilih smartphone OPPO yang
2.
berasal dari negara China yang memiliki
nilai-nilai kehidupan yang dapat diterapkan
di Indonesia.
Variabel Minat Beli (Y)
Alternatif Jawaban
No
A
1.
Pernyataan
SS
S
N
TS
STS
Minat Transaksional
Saya sangat berminat melakukan
pembelian smartphone OPPO.
Saya menetapkan smartphone OPPO
2
sebagai pilihan utama saat membeli
smartphone.
B
1.
Minat refrensial
Saya ingin membeli smartphone OPPO
atas saran dari orang terdekat.
Saya akan mereferensikan kepada orang
2.
lain untuk menggunakan smartphone
OPPO.
C
Minat Preferensial
Saya lebih memilih menggunakan
1.
smartphone OPPO dari pada smartphone
lain.
Saya yakin smartphone OPPO memiliki
2.
kualitas lebih baik dari pada smartphone
lain.
D
Minat Eksploratif
Saya mengumpulkan informasi mengenai
1.
smartphone OPPO sebelum melakukan
pembelian.
Universitas Sumatera Utara
Saya mencari tahu fitur-fitur yang dimiliki
2.
smartphone OPPO.
Variabel Perceived Quality (Z)
No
A
1.
Pernyataan
Alternatif Jawaban
SS
S
N
TS
STS
Kinerja (Performance)
Smartphone OPPO memiliki kinerja
yang baik.
Smartphone OPPO dapat
2.
B
dioperasikan dengan mudah.
Features
Smartphone OPPO menawarkan fitur
1.
kamera dan display layar yang
beresolusi baik.
2.
C
Smartphone OPPO nemwarkan fitur
suara yang berkualitas baik.
Realibility
Smartphone OPPO memiliki
1.
spesifikasi yang baik dalam merespon
pengoperasian.
2.
D
Smartphone OPPO memiliki jaringan
yang baik untuk konektifitas internet
Conformance to specification
Smartphone OPPO memiliki desain
1.
yang sesuai dengan apa yang
ditawarkan pada brosur dan iklan.
Smartphone OPPO memiliki
2.
spesifikasi sesuai dengan yang tertera
pada brosur dan iklan.
Universitas Sumatera Utara
E
Durability
Smartphone OPPO memiliki baterai
1.
yang dapat digunakan untuk waktu
yang lama.
Smartphone OPPO memiliki kualitas
2.
yang konsisten untuk dipakai dalam
jangka waktu yang lama.
F
Serviceability
Smartphone OPPO memiliki service
1.
center dalam memudahkan pengguna
untuk melakukan reparasi.
Smartphone OPPO Service center
2.
memberikan pelayanan cepat dan
nyaman.
G
1.
2.
Estetika
Smartphone OPPO memiliki desain
produk yang menarik dan trendy.
Smartphone OPPO memiliki desain
yang mudah dikenali.
-Terima Kasih-
Universitas Sumatera Utara
Lampiran 2 – Distribusi Identitas dan Jawaban Responden
Statistics
JenisKelamin
Usia
Pekerjaan
PendapatanUan
gSaku
Valid
100
100
100
100
0
0
0
0
N
Missing
JenisKelamin
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
LakiLaki
48
48,0
48,0
48,0
Perempuan
52
52,0
52,0
100,0
100
100,0
100,0
Total
Usia
Frequency
Percent
Valid Percent
Cumulative
Percent
55 Tahun
Total
Pekerjaan
Frequency
Percent
Valid Percent
Cumulative
Percent
Pegawai Negeri Sipil
12
12,0
12,0
12,0
Wiraswasta
21
21,0
21,0
33,0
Pegawai Swasta/BUMN
22
22,0
22,0
55,0
Pelajar/Mahasiswa
39
39,0
39,0
94,0
6
6,0
6,0
100,0
100
100,0
100,0
Valid
Lainnya
Total
Universitas Sumatera Utara
PendapatanUangSaku
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Rp.0 - Rp.1.500.000
27
27,0
27,0
27,0
Rp.1.500.001 - Rp.2.500.000
24
24,0
24,0
51,0
Rp.2.500.001 - Rp.3.500.000
21
21,0
21,0
72,0
>Rp.3.500.000
28
28,0
28,0
100,0
100
100,0
100,0
Total
Pernyataan Country of Origin
CountryBeliefs_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
5
5,0
5,0
5,0
Netral
25
25,0
25,0
30,0
Setuju
53
53,0
53,0
83,0
Sangat Setuju
17
17,0
17,0
100,0
100
100,0
100,0
Total
CountryBeliefs_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
1
1,0
1,0
1,0
Tidak Setuju
5
5,0
5,0
6,0
Netral
20
20,0
20,0
26,0
Setuju
57
57,0
57,0
83,0
Sangat Setuju
17
17,0
17,0
100,0
100
100,0
100,0
Valid
Total
CountryBeliefs_3
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
10
10,0
10,0
10,0
Netral
26
26,0
26,0
36,0
Setuju
41
41,0
41,0
77,0
Sangat Setuju
23
23,0
23,0
100,0
100
100,0
100,0
Total
Universitas Sumatera Utara
CountryBeliefs_4
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
1
1,0
1,0
1,0
Tidak Setuju
7
7,0
7,0
8,0
Netral
25
25,0
25,0
33,0
Setuju
48
48,0
48,0
81,0
Sangat Setuju
19
19,0
19,0
100,0
100
100,0
100,0
Valid
Total
CountryBeliefs_5
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
2
2,0
2,0
2,0
Tidak Setuju
16
16,0
16,0
18,0
Netral
46
46,0
46,0
64,0
Setuju
26
26,0
26,0
90,0
Sangat Setuju
10
10,0
10,0
100,0
100
100,0
100,0
Valid
Total
PeopleAffect_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
13
13,0
13,0
13,0
Netral
23
23,0
23,0
36,0
Setuju
50
50,0
50,0
86,0
Sangat Setuju
14
14,0
14,0
100,0
100
100,0
100,0
Total
PeopleAffect_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
12
12,0
12,0
12,0
Netral
22
22,0
22,0
34,0
Setuju
51
51,0
51,0
85,0
Sangat Setuju
15
15,0
15,0
100,0
100
100,0
100,0
Total
Universitas Sumatera Utara
DesiredInteraction_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
8
8,0
8,0
8,0
Tidak Setuju
29
29,0
29,0
37,0
Netral
35
35,0
35,0
72,0
Setuju
17
17,0
17,0
89,0
Sangat Setuju
11
11,0
11,0
100,0
100
100,0
100,0
Valid
Total
DesiredInteraction_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
6
6,0
6,0
6,0
Tidak Setuju
19
19,0
19,0
25,0
Netral
26
26,0
26,0
51,0
Setuju
26
26,0
26,0
77,0
Sangat Setuju
23
23,0
23,0
100,0
100
100,0
100,0
Valid
Total
Pernyataan Minat Beli
MinatTransaksional_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
2
2,0
2,0
2,0
Netral
16
16,0
16,0
18,0
Setuju
59
59,0
59,0
77,0
Sangat Setuju
23
23,0
23,0
100,0
100
100,0
100,0
Total
Universitas Sumatera Utara
MinatTransaksional_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
14
14,0
14,0
14,0
Netral
21
21,0
21,0
35,0
Setuju
49
49,0
49,0
84,0
Sangat Setuju
16
16,0
16,0
100,0
100
100,0
100,0
Total
MinatRefrensial_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
2
2,0
2,0
2,0
Tidak Setuju
21
21,0
21,0
23,0
Netral
23
23,0
23,0
46,0
Setuju
42
42,0
42,0
88,0
Sangat Setuju
12
12,0
12,0
100,0
100
100,0
100,0
Valid
Total
MinatRefrensial_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
2
2,0
2,0
2,0
Netral
31
31,0
31,0
33,0
Setuju
41
41,0
41,0
74,0
Sangat Setuju
26
26,0
26,0
100,0
100
100,0
100,0
Total
MinatPreferensial_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
3
3,0
3,0
3,0
Tidak Setuju
12
12,0
12,0
15,0
Netral
38
38,0
38,0
53,0
Setuju
35
35,0
35,0
88,0
Sangat Setuju
12
12,0
12,0
100,0
100
100,0
100,0
Valid
Total
Universitas Sumatera Utara
MinatPreferensial_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Sangat Tidak Setuju
1
1,0
1,0
1,0
Tidak Setuju
9
9,0
9,0
10,0
Netral
41
41,0
41,0
51,0
Setuju
40
40,0
40,0
91,0
9
9,0
9,0
100,0
100
100,0
100,0
Valid
Sangat Setuju
Total
MinatEksploratif_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
4
4,0
4,0
4,0
Netral
9
9,0
9,0
13,0
Setuju
47
47,0
47,0
60,0
Sangat Setuju
40
40,0
40,0
100,0
100
100,0
100,0
Total
MinatEksploratif_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Tidak Setuju
1
1,0
1,0
1,0
Netral
8
8,0
8,0
9,0
Setuju
44
44,0
44,0
53,0
Sangat Setuju
47
47,0
47,0
100,0
100
100,0
100,0
Total
Pernyataan Perceived Quality
Kinerja_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
1
1,0
1,0
1,0
Netral
16
16,0
16,0
17,0
Setuju
64
64,0
64,0
81,0
Sangat Setuju
19
19,0
19,0
100,0
100
100,0
100,0
Total
Universitas Sumatera Utara
Kinerja_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
1
1,0
1,0
1,0
Netral
12
12,0
12,0
13,0
Setuju
55
55,0
55,0
68,0
Sangat Setuju
32
32,0
32,0
100,0
100
100,0
100,0
Total
Features_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
1
1,0
1,0
1,0
Netral
10
10,0
10,0
11,0
Setuju
37
37,0
37,0
48,0
Sangat Setuju
52
52,0
52,0
100,0
100
100,0
100,0
Total
Features_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
1
1,0
1,0
1,0
Netral
12
12,0
12,0
13,0
Setuju
50
50,0
50,0
63,0
Sangat Setuju
37
37,0
37,0
100,0
100
100,0
100,0
Total
Realibility_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Netral
17
17,0
17,0
17,0
Setuju
58
58,0
58,0
75,0
Sangat Setuju
25
25,0
25,0
100,0
100
100,0
100,0
Valid
Total
Universitas Sumatera Utara
Realibility_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
1
1,0
1,0
1,0
Netral
27
27,0
27,0
28,0
Setuju
49
49,0
49,0
77,0
Sangat Setuju
23
23,0
23,0
100,0
100
100,0
100,0
Total
Conformancetospecification_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Netral
13
13,0
13,0
13,0
Setuju
49
49,0
49,0
62,0
Sangat Setuju
38
38,0
38,0
100,0
100
100,0
100,0
Valid
Total
Conformancetospecification_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Netral
19
19,0
19,0
19,0
Setuju
42
42,0
42,0
61,0
Sangat Setuju
39
39,0
39,0
100,0
100
100,0
100,0
Valid
Total
Durability_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
5
5,0
5,0
5,0
Netral
34
34,0
34,0
39,0
Setuju
38
38,0
38,0
77,0
Sangat Setuju
23
23,0
23,0
100,0
100
100,0
100,0
Total
Universitas Sumatera Utara
Durability_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
7
7,0
7,0
7,0
Netral
35
35,0
35,0
42,0
Setuju
41
41,0
41,0
83,0
Sangat Setuju
17
17,0
17,0
100,0
100
100,0
100,0
Total
Servicebility_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
3
3,0
3,0
3,0
Netral
25
25,0
25,0
28,0
Setuju
38
38,0
38,0
66,0
Sangat Setuju
34
34,0
34,0
100,0
100
100,0
100,0
Total
Servicebility_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Tidak Setuju
Valid
4
4,0
4,0
4,0
Netral
29
29,0
29,0
33,0
Setuju
50
50,0
50,0
83,0
Sangat Setuju
17
17,0
17,0
100,0
100
100,0
100,0
Total
Estetika_1
Frequency
Percent
Valid Percent
Cumulative
Percent
Netral
13
13,0
13,0
13,0
Setuju
50
50,0
50,0
63,0
Sangat Setuju
37
37,0
37,0
100,0
100
100,0
100,0
Valid
Total
Universitas Sumatera Utara
Estetika_2
Frequency
Percent
Valid Percent
Cumulative
Percent
Netral
18
18,0
18,0
18,0
Setuju
50
50,0
50,0
68,0
Sangat Setuju
32
32,0
32,0
100,0
100
100,0
100,0
Valid
Total
Universitas Sumatera Utara
Lampiran 3 – Hasil Uji Validitas dan Realibilitas
Variabel Country of Origin
Correlations
CountryBelie CountryBeli CountryBeli CountryBeli CountryBeli PeopleAff PeopleAff
fs_1
efs_2
efs_3
efs_4
efs_5
ect_1
ect_2
DesiredIn DesiredIn
teraction_ teraction_
1
Pearson
1
**
,542
**
,369
**
,463
**
,482
**
,412
Total_Skor
**
,307
2
**
,378
*
,232
**
,658
CountryBeliefs Correlation
_1
Sig. (2-tailed)
N
Pearson
100
**
,542
,000
,000
,000
,000
,000
,002
,000
,020
,000
100
100
100
100
100
100
100
100
100
1
**
**
**
**
**
**
**
,622
,510
,470
,393
,304
,319
,309
**
,709
CountryBeliefs Correlation
_2
Sig. (2-tailed)
,000
N
100
100
**
**
Pearson
,369
,622
,000
,000
,000
,000
,002
,001
,002
,000
100
100
100
100
100
100
100
100
1
**
**
**
*
**
*
,511
,419
,299
,238
,323
,250
**
,648
CountryBeliefs Correlation
_3
Sig. (2-tailed)
,000
,000
N
100
100
100
**
**
**
Pearson
,463
,510
,511
,000
,000
,003
,017
,001
,012
,000
100
100
100
100
100
100
100
1
**
**
**
*
,215
*
,253
,649**
,415
,354
,369
CountryBeliefs Correlation
_4
Sig. (2-tailed)
,000
,000
,000
N
100
100
100
100
,000
,000
,000
,032
,011
,000
100
100
100
100
100
100
Universitas Sumatera Utara
,482**
,470**
,419**
,415**
Sig. (2-tailed)
,000
,000
,000
,000
N
100
100
100
100
100
**
**
**
**
**
Pearson
1
,564**
,556**
,423**
,423**
,774**
,000
,000
,000
,000
,000
100
100
100
100
100
1
**
**
**
CountryBeliefs Correlation
_5
Pearson
PeopleAffect_1
,393
,299
,354
,564
,751
,309
,393
**
,723
Correlation
Sig. (2-tailed)
,000
,000
,003
,000
,000
N
100
100
100
100
100
100
**
**
*
**
**
**
Pearson
PeopleAffect_2
,412
,307
,304
,238
,369
,556
,751
,000
,002
,000
,000
100
100
100
100
,127
**
1
,371
**
,647
Correlation
Sig. (2-tailed)
,002
,002
,017
,000
,000
,000
N
100
100
100
100
100
100
**
**
**
*
**
**
,127
Pearson
,378
,319
,323
,215
,423
,309
100
,209
,000
,000
100
100
100
1
**
,632**
,000
,000
100
,547
DesiredInteract Correlation
ion_1
Sig. (2-tailed)
,000
,001
,001
,032
,000
,002
,209
N
100
100
100
100
100
100
100
100
100
*
**
*
*
**
**
**
**
1
Pearson
,232
,309
,250
,253
,423
,393
,371
,547
**
,663
DesiredInteract Correlation
ion_2
Sig. (2-tailed)
,020
,002
,012
,011
,000
,000
,000
,000
N
100
100
100
100
100
100
100
100
100
100
**
**
**
**
**
**
**
**
**
1
Pearson
,658
,709
,648
,649
,774
,723
,647
,632
,000
,663
Correlation
Total_Skor
Sig. (2-tailed)
,000
,000
,000
,000
,000
,000
,000
,000
,000
N
100
100
100
100
100
100
100
100
100
100
Universitas Sumatera Utara
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).
Case Processing Summary
N
Valid
Cases
a
Excluded
Total
Reliability Statistics
%
Cronbach's
100
100,0
0
,0
100
100,0
N of Items
Alpha
,846
9
a. Listwise deletion based on all variables in the
procedure.
Variabel Minat Beli
Correlations
MinatTransaksio
nal_1
Pearson
MinatTransaksi MinatRefren MinatRefren MinatPrefer
onal_2
1
sial_1
sial_2
ensial_1
ensial_2
ratif_1
,000
,693
,001
,000
,000
,020
,010
,000
100
100
100
100
100
100
100
100
1
**
**
**
**
,108
*
,217
,000
,283
,030
,396
**
ratif_2
,040
,333
**
Total_Skor
**
,499
**
MinatPrefer MinatEksplo MinatEksplo
,368
*
,233
**
,258
**
,594
MinatTransaksi Correlation
onal_1
Sig. (2-tailed)
N
MinatTransaksi
onal_2
Pearson
100
**
,499
,257
,455
,622
,641
**
,772
Correlation
Sig. (2-tailed)
,000
,010
,000
,000
,000
Universitas Sumatera Utara
N
Pearson
100
100
,040
**
,257
100
100
100
100
100
100
1
**
,033
,190
-,006
,100
,005
,743
,058
,957
,320
,000
100
100
100
100
100
100
1
**
**
**
**
,280
100
**
,419
MinatRefrensial Correlation
_1
Sig. (2-tailed)
,693
,010
N
100
100
100
**
**
**
Pearson
,333
,455
,280
,508
,492
,308
,321
**
,735
MinatRefrensial Correlation
_2
Sig. (2-tailed)
,001
,000
,005
N
100
100
100
100
**
**
,033
**
Pearson
,396
,622
,508
,000
,000
,002
,001
,000
100
100
100
100
100
1
**
,090
,154
,726**
,000
,376
,127
,000
100
100
100
100
,161
**
,769
MinatPreferensi Correlation
al_1
Sig. (2-tailed)
,000
,000
,743
,000
N
100
100
100
100
100
**
**
,190
**
**
Pearson
,368
,641
,492
,769
1
,284
**
,788
MinatPreferensi Correlation
al_2
Sig. (2-tailed)
,000
,000
,058
,000
,000
N
100
100
100
100
100
**
,090
,161
100
*
,233
,108
-,006
Sig. (2-tailed)
,020
,283
,957
,002
,376
,109
N
100
100
100
100
100
100
**
*
,217
,100
**
,154
**
,030
,320
,001
,127
Pearson
,308
,109
,004
,000
100
100
100
1
**
,605
**
,455
MinatEksplorati Correlation
f_1
MinatEksplorati
f_2
Pearson
,258
,321
,284
,000
,000
100
100
100
**
1
,540**
,605
Correlation
Sig. (2-tailed)
,010
,004
,000
,000
Universitas Sumatera Utara
N
Pearson
100
100
100
100
100
100
100
100
100
**
**
**
**
**
**
**
**
1
,594
,772
,419
,735
,726
,788
,455
,540
Correlation
Total_Skor
Sig. (2-tailed)
,000
,000
,000
,000
,000
,000
,000
,000
N
100
100
100
100
100
100
100
100
100
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).
Reliability Statistics
Case Processing Summary
N
Valid
Cases
a
Excluded
Total
Cronbach's
%
100
100,0
0
,0
100
100,0
N of Items
Alpha
,776
8
a. Listwise deletion based on all variables in the
procedure.
Universitas Sumatera Utara
Variabel Perceived Quality
Correlations
KinerjaP KInerjaP Featur
erforma
erforma
nce_1
nce_2
es_1
Featur Realibi Realibi Conform Conform Durabi Durabi Serviceb Serviceb Estetik Estetik
es_2
lity_1
lity_2
ancetoS
KinerjaPerform
Correlation
ance_1
Sig. (2-tailed)
N
Pearson
1
100
**
,570
**
,570
a_1
,344**
,305**
,351**
,323**
,320**
a_2
kor
**
,353
**
,273
**
,471
,163
,274**
,611**
on_2
**
,307
,000
,002
,000
,000
,002
,000
,001
,001
,106
,006
,000
100
100
100
100
100
100
100
100
100
100
100
100
100
100
1
**
**
**
*
**
*
**
Sig. (2-tailed)
,000
N
100
100
**
**
,355
,355
,278
,315
,247
,369
*
,242
,193
,115
,110
,218
,269
**
,515
,000
,005
,001
,013
,000
,000
,015
,055
,256
,276
,030
,007
,000
100
100
100
100
100
100
100
100
100
100
100
100
100
1
**
**
**
**
**
**
**
**
*
**
,171
,690**
,733
,435
,490
,486
,520
,289
,268
,349
,223
,434
Correlation
Sig. (2-tailed)
,000
,000
N
100
100
100
**
**
**
Pearson
Features_2
ility_2
,006
ance_2
Features_1
ility_1
,000
Correlation
,353
lity_2
,000
KInerjaPerform
Pearson
lity_1
pecificati pecificati
on_1
Pearson
ancetoS
Total_S
,273
,278
,733
,000
,000
,000
,000
,000
,004
,007
,000
,026
,000
,088
,000
100
100
100
100
100
100
100
100
100
100
100
100
1
**
**
**
**
**
**
**
**
**
*
,454
,521
,503
,579
,320
,318
,401
,297
,511
,225
**
,728
Correlation
Sig. (2-tailed)
,006
,005
,000
N
100
100
100
100
,000
,000
,000
,000
,001
,001
,000
,003
,000
,024
,000
100
100
100
100
100
100
100
100
100
100
100
Universitas Sumatera Utara
,471**
,315**
,435**
,454**
Sig. (2-tailed)
,000
,001
,000
,000
N
100
100
100
100
100
**
*
**
**
**
Pearson
Realibility_1
,520**
,488**
,453**
,377**
,439**
,383**
,237*
,306**
,087
,675**
,000
,000
,000
,000
,000
,000
,018
,002
,389
,000
100
100
100
100
100
100
100
100
100
100
1
**
**
**
**
**
**
**
,076
Correlation
Pearson
Realibility_2
1
,307
,247
,490
,521
,520
,398
,338
,316
,443
,327
,355
,358
**
,652
Correlation
Sig. (2-tailed)
,002
,013
,000
,000
,000
N
100
100
100
100
100
100
**
**
**
**
**
**
Pearson
,401
,369
,486
,503
,488
,398
,000
,001
,001
,000
,001
,000
,000
,454
,000
100
100
100
100
100
100
100
100
100
1
**
**
**
*
,253
,157
**
*
,732
,355
,286
,494
,205
**
,688
Conformanceto Correlation
Specification_1 Sig. (2-tailed)
N
Pearson
,000
,000
,000
,000
,000
,000
100
100
100
100
100
100
100
**
**
**
**
**
**
**
,344
,374
,520
,579
,453
,338
,732
,000
,000
,004
,011
,119
,000
,041
,000
100
100
100
100
100
100
100
100
1
**
*
**
,107
**
**
,686**
,355
,251
,281
,495
,259
Conformanceto Correlation
Specification_2 Sig. (2-tailed)
N
Pearson
Durability_1
,000
,000
,000
,000
,001
,000
100
100
100
100
100
100
100
100
**
*
**
**
**
**
**
**
,305
,242
,289
,320
,377
,316
,355
,355
,000
,012
,005
,288
,000
,009
,000
100
100
100
100
100
100
100
1
**
*
**
*
,230
,134
,650
,232
,413
**
,617
Correlation
Sig. (2-tailed)
,002
,015
,004
,001
,000
,001
,000
,000
N
100
100
100
100
100
100
100
100
100
**
,193
**
**
**
**
**
*
**
Sig. (2-tailed)
,000
,055
,007
,001
,000
,000
,004
,012
,000
N
100
100
100
100
100
100
100
100
100
Pearson
Durability_2
,000
,351
,268
,318
,439
,443
,286
,251
,650
,000
,020
,000
,021
,182
,000
100
100
100
100
100
100
1
**
**
*
*
,284
,450
,210
,198
**
,631
Correlation
100
,004
,000
,036
,048
,000
100
100
100
100
100
Universitas Sumatera Utara
,323**
,115
,349**
,401**
,383**
,327**
,253*
,281**
,232*
,284**
Sig. (2-tailed)
,001
,256
,000
,000
,000
,001
,011
,005
,020
,004
N
100
100
100
100
100
100
**
**
**
Pearson
Servicebility_1
,267**
,617**
,000
,000
,007
,000
100
100
100
100
1
*
*
100
100
100
100
100
,110
*
,223
**
*
**
,157
,107
Sig. (2-tailed)
,001
,276
,026
,003
,018
,000
,119
,288
,000
,000
,000
N
100
100
100
100
100
100
100
100
100
100
100
100
,163
*
,218
**
**
**
**
**
**
*
*
**
*
Sig. (2-tailed)
,106
,030
,000
,000
,002
,000
,000
N
100
100
100
100
100
100
**
**
,171
*
,225
,087
,076
,205
,320
,297
,237
,355
,413
,450
,695
**
,253
,224
,574
,011
,025
,000
100
100
100
1
**
Correlation
,434
,511
,306
,358
,494
,495
,230
,210
,362
,253
,000
,021
,036
,000
,011
100
100
100
100
100
100
*
**
,134
*
,198
**
*
,491
**
,623
Correlation
Pearson
Estetika_2
,362**
**
Pearson
Estetika_1
,695**
Correlation
Pearson
Servicebility_2
1
,274
,269
,259
,267
,224
,000
,000
100
100
100
**
1
,437**
,491
Correlation
Sig. (2-tailed)
,006
,007
,088
,024
,389
,454
,041
,009
,182
,048
,007
,025
,000
N
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1
Pearson
,611
,515
,690
,728
,675
,652
,688
,686
,617
,631
,617
,574
,623
,000
,437
Correlation
Total_Skor
Sig. (2-tailed)
,000
,000
,000
,000
,000
,000
,000
,000
,000
,000
,000
,000
,000
,000
N
100
100
100
100
100
100
100
100
100
100
100
100
100
100
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).
Universitas Sumatera Utara
100
Case Processing Summary
N
Valid
Cases
a
Excluded
Reliability Statistics
%
Cronbach's
100
100,0
0
,0
100
100,0
Alpha
,878
Total
N of Items
14
a. Listwise deletion based on all variables in the
procedure.
Universitas Sumatera Utara
Lampiran 4- Hasil Uji Asumsi Klasik
Uji Normalitas
One-Sample Kolmogorov-Smirnov Test
Unstandardized
Residual
100
N
Normal Parameters
a,b
Most Extreme Differences
Mean
Std. Deviation
,0000000
3,40744233
Absolute
,047
Positive
,043
Negative
-,047
Kolmogorov-Smirnov Z
,469
Asymp. Sig. (2-tailed)
,980
a. Test distribution is Normal.
b. Calculated from data.
Universitas Sumatera Utara
Uji Heteroskedastisitas
Uji Multikolinearitas
a
Coefficients
Model
Unstandardized
Standardized
Coefficients
Coefficients
B
(Constant)
1
Std. Error
9,560
3,141
CountryOfOrigin
,209
,073
PerceivedQuality
,250
,065
t
Sig.
Collinearity
Statistics
Beta
Tolerance
VIF
3,043
,003
,281
2,861
,005
,706
1,417
,379
3,854
,000
,706
1,417
a. Dependent Variable: MinatBeli
Universitas Sumatera Utara
Lampiran 5 - Hasil Uji Koefisien Determinasi (�� ) dan Uji Hipotesis
Uji Koefisien Determinasi (�� )
Hasil Uji Determinasi Country of Origin Terhadap Perceived quality Smartphone
OPPO
Model Summary
Model
1
R
R Square
a
,542
Adjusted R
Std. Error of
Square
the Estimate
,287
5,363
,294
a. Predictors: (Constant), Country of origin
Hasil Uji Determinasi Perceived Quality Terhadap Minat Beli Smartphone OPPO
Model Summary
Model
1
R
R Square
,531a
Adjusted R
Std. Error of the
Square
Estimate
,282
,275
3,566
a. Predictors: (Constant), PerceivedQuality
Hasil Uji Determinasi Country of Origin Terhadap Minat Beli Smartphone OPPO
Model Summary
Model
1
R
R Square
a
,487
Adjusted R
Std. Error of the
Square
Estimate
,237
,229
3,678
a. Predictors: (Constant), CountryOfOrigin
Uji Signifikansi Simultan (Uji - F)
Hasil Uji F Country of Origin, Perceived Quality Terhadap Minat Beli
a
ANOVA
Model
Sum of Squares
Regression
1
df
Mean Square
587,544
2
293,772
Residual
1149,456
97
11,850
Total
1737,000
99
F
24,791
Sig.
b
,000
a. Dependent Variable: MinatBeli
b. Predictors: (Constant), PerceivedQuality, CountryOfOrigin
Universitas Sumatera Utara
Uji Signifikansi Parsial (Uji-T)
Hasil Uji T Country of Origin Terhadap Perceived Quality
a
Coefficients
Model
Unstandardized Coefficients
Standardized
t
Sig.
Coefficients
B
(Constant)
Std. Error
Beta
37,375
3,113
,609
,095
12,004
,000
6,389
,000
1
Country of origin
,542
a. Dependent Variable: perceived quality
Hasil Uji T Perceived Quality Terhadap Minat Beli Smartphone OPPO
Coefficientsa
Model
Unstandardized Coefficients
Standardized
t
Sig.
Coefficients
B
(Constant)
Std. Error
Beta
10,532
3,235
,350
,056
3,256
,002
6,210
,000
1
PerceivedQuality
,531
a. Dependent Variable: MinatBeli
Hasil Uji T Country of Origin Terhadap Minat Beli Smartphone OPPO
a
Coefficients
Model
Unstandardized Coefficients
Standardized
t
Sig.
8,852
,000
5,516
,000
Coefficients
B
(Constant)
Std. Error
18,899
2,135
,361
,065
Beta
1
CountryOfOrigin
,487
a. Dependent Variable: MinatBeli
Universitas Sumatera Utara
Lampiran 6 – Tabulasi Jawaban Responden
Variabel Country of Origin
No.
Responden
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
1
3
5
5
3
3
4
4
4
3
4
3
3
2
5
2
3
3
4
3
3
4
4
4
4
2
3
4
4
3
4
4
4
4
3
3
4
4
2
5
5
3
4
4
3
4
5
4
4
4
Country Beliefs
3
4
4
5
4
3
4
5
4
3
3
4
4
2
5
5
3
3
4
4
4
4
4
4
3
4
3
4
5
4
4
4
3
4
4
5
2
4
2
5
4
4
3
4
4
4
4
4
5
3
5
3
4
5
3
3
3
4
4
2
2
2
3
2
3
3
2
3
4
4
3
3
4
4
3
People Affect
1
2
4
4
5
4
4
4
4
4
4
5
2
2
4
4
4
4
3
3
3
5
3
4
4
4
2
2
5
5
5
5
2
2
2
2
4
4
4
4
3
3
2
3
4
4
3
4
4
4
Desired Interaction
1
2
2
2
5
4
3
4
3
5
2
2
1
1
4
4
4
4
2
3
2
5
2
2
4
3
2
2
3
3
1
3
1
1
1
2
1
1
3
4
4
3
3
3
4
4
3
3
3
3
Skor
Total
28
39
39
33
30
25
36
36
26
32
26
33
18
39
33
21
23
30
33
31
31
36
34
31
Universitas Sumatera Utara
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
4
5
4
5
4
4
5
5
5
4
3
4
4
4
5
5
4
4
4
5
4
4
5
4
4
3
3
3
4
4
5
4
5
4
3
4
4
5
3
4
4
4
3
4
5
4
4
5
5
3
4
4
2
4
4
3
4
3
4
5
5
4
5
3
4
4
4
4
5
4
3
2
5
5
4
5
5
5
2
3
4
2
4
4
2
2
4
4
5
4
4
5
4
4
5
5
4
3
3
4
2
3
5
5
4
4
5
4
4
5
2
4
4
2
4
4
4
1
3
5
2
3
4
3
4
3
3
3
3
3
3
5
3
3
3
5
3
3
4
3
3
3
2
2
3
5
2
4
5
5
4
5
4
3
4
3
3
4
4
3
4
4
3
3
5
3
4
4
4
4
4
2
4
4
5
2
4
4
4
4
4
3
4
4
2
3
4
3
3
4
4
3
3
5
5
4
4
4
4
3
2
3
3
2
2
2
2
2
3
4
3
1
3
3
5
2
4
4
5
3
3
3
5
2
4
5
2
3
2
2
5
5
2
2
2
5
3
3
4
3
2
5
4
3
3
4
5
4
4
2
2
5
4
4
5
2
3
5
3
4
5
34
29
32
39
34
31
38
34
33
34
30
32
31
29
35
42
35
31
32
45
30
34
40
25
33
32
21
31
35
Universitas Sumatera Utara
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
4
3
4
5
3
4
4
3
5
4
4
4
4
4
4
4
5
4
4
2
4
2
3
4
4
4
4
3
4
5
3
4
4
4
5
5
3
5
4
4
4
4
4
4
4
4
5
4
2
4
2
3
4
4
3
4
3
4
4
2
3
3
5
5
5
4
3
5
3
4
3
3
5
4
5
5
3
2
4
2
3
5
4
3
3
3
4
4
3
5
4
5
5
4
3
4
5
3
4
3
4
5
3
3
5
3
2
4
2
3
4
5
3
4
1
4
5
2
4
5
5
5
3
3
4
2
4
4
3
2
4
3
4
5
4
2
4
2
3
4
3
3
4
1
5
4
2
5
5
4
4
3
3
5
2
4
4
3
4
5
4
4
4
4
2
4
2
3
4
4
3
4
3
4
4
2
5
5
5
5
2
4
5
2
4
4
4
3
5
3
4
4
4
2
4
2
3
4
4
3
4
3
4
3
3
3
4
3
4
5
2
3
3
4
4
2
2
3
4
5
5
3
2
4
2
3
3
3
2
2
1
2
5
3
3
5
5
5
5
4
5
4
3
2
3
2
4
2
5
5
5
2
4
3
3
3
3
2
4
1
2
38
23
36
40
39
42
36
29
39
31
33
34
29
28
39
31
39
42
34
18
36
19
27
35
34
26
33
19
33
Universitas Sumatera Utara
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
4
5
4
5
4
4
4
3
4
3
2
4
4
3
3
3
4
3
4
5
4
5
5
2
3
4
3
4
1
4
4
4
4
3
4
4
3
4
4
5
5
2
3
4
4
4
3
4
4
3
4
4
3
3
3
4
4
4
3
3
3
4
4
3
3
4
3
3
3
4
4
4
3
4
3
4
4
2
3
3
4
3
2
3
3
2
3
4
3
3
3
4
3
5
3
2
4
3
4
4
2
3
5
4
4
4
4
4
3
4
4
4
4
3
4
3
4
5
3
4
5
4
4
4
3
4
3
3
4
4
5
1
3
3
3
3
2
2
2
2
2
3
3
3
3
4
4
3
5
1
4
4
2
5
1
4
5
4
4
5
3
5
29
37
34
39
38
20
31
31
32
34
19
32
35
29
31
34
31
33
Variabel Minat Beli
No.
Responden
1
2
3
4
5
6
Minat Transaksional
1
2
4
2
5
5
4
4
3
3
4
5
3
4
Minat Refrensial
1
2
2
5
5
5
3
3
4
3
4
3
1
3
Minat Preferensial
1
2
4
3
5
5
4
3
3
3
4
3
3
4
Minat Eksploratif
1
2
4
3
5
5
4
4
3
5
3
3
5
4
Skor
Total
27
40
29
27
29
27
Universitas Sumatera Utara
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
4
4
3
4
4
2
2
5
5
3
4
4
4
3
5
4
4
4
4
4
4
4
3
4
5
4
5
4
4
4
4
3
3
4
2
2
5
5
2
4
4
2
3
4
4
3
4
4
2
4
4
4
3
4
5
4
4
4
4
4
4
4
4
2
4
3
2
2
4
3
3
3
4
4
3
4
5
4
4
4
2
3
4
3
2
4
4
5
4
3
4
4
3
2
5
5
3
4
2
3
4
4
4
3
4
5
3
4
4
5
3
3
5
5
4
5
4
4
3
3
3
3
2
5
5
1
4
2
2
3
4
4
3
3
4
2
4
2
4
2
3
5
5
4
3
4
4
4
3
4
2
2
5
4
1
4
3
3
4
4
4
3
3
4
2
4
2
5
3
3
4
4
4
3
5
4
4
4
4
4
2
5
5
4
4
3
5
4
4
4
5
4
3
2
2
4
5
4
4
4
5
4
4
5
4
5
4
4
4
2
5
5
3
4
3
5
4
5
4
5
4
3
4
4
5
5
4
4
5
4
4
4
35
32
29
29
31
22
18
38
36
19
32
24
27
28
34
32
29
30
32
23
30
29
33
26
30
35
34
32
31
Universitas Sumatera Utara
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
4
4
5
5
4
4
5
4
5
4
5
5
4
4
5
5
4
4
5
4
4
5
3
5
5
4
3
5
4
3
4
3
4
4
4
2
4
5
3
5
4
4
4
4
5
3
5
4
3
4
5
2
4
5
4
3
5
4
3
4
2
2
5
3
4
4
5
4
2
5
4
4
2
3
4
5
4
5
4
3
4
4
5
4
4
3
4
3
3
3
3
5
5
4
4
5
4
5
5
3
4
3
3
3
5
5
5
5
4
4
3
4
4
4
5
4
3
3
3
4
1
4
3
4
5
1
5
5
4
3
3
3
2
3
5
4
4
4
2
3
5
4
3
5
4
3
4
3
4
2
4
3
4
5
3
5
4
4
3
3
3
3
4
4
4
4
3
2
3
5
4
3
5
4
5
4
4
4
4
4
5
4
5
5
4
4
4
5
2
4
5
5
5
5
5
5
5
5
5
4
5
3
4
5
4
4
4
4
4
5
4
5
5
5
4
4
4
4
5
5
5
5
5
5
5
5
5
5
4
5
3
5
29
30
27
30
29
32
31
32
40
29
36
36
31
31
26
31
29
36
37
35
35
34
27
32
39
32
30
34
33
Universitas Sumatera Utara
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
4
3
3
4
4
4
3
4
4
4
3
4
4
4
4
4
3
3
3
5
3
4
4
4
5
4
4
4
4
4
4
4
4
4
5
3
5
4
4
3
2
4
4
2
4
3
2
3
5
3
4
4
2
4
4
3
3
4
4
4
3
5
3
5
4
4
4
4
3
3
3
4
3
4
3
1
3
2
2
3
5
4
2
2
4
2
3
4
4
4
5
4
5
4
5
4
4
3
3
4
5
4
4
3
3
3
4
3
4
4
4
5
4
4
5
3
3
3
4
4
4
3
4
4
4
4
4
2
4
3
2
3
3
3
3
5
3
4
3
2
3
4
3
4
3
3
3
3
4
4
3
4
5
4
4
3
3
4
4
2
3
3
2
3
4
3
5
4
2
3
4
4
3
3
4
4
4
5
4
5
3
3
4
4
4
4
5
5
4
5
3
4
3
4
4
4
5
4
4
5
5
5
5
4
5
4
5
5
5
5
5
4
4
3
4
5
5
4
5
4
4
3
4
4
5
4
4
4
5
4
5
4
30
30
29
36
32
35
30
35
32
32
26
25
33
34
25
32
25
22
24
33
25
33
33
26
30
32
31
31
29
Universitas Sumatera Utara
94
95
96
97
98
99
100
5
4
4
5
4
4
4
4
3
2
4
2
5
3
2
2
2
2
2
5
2
4
4
3
4
3
4
3
3
3
3
4
2
4
3
3
3
3
4
3
4
3
5
5
4
5
5
5
5
5
5
4
5
5
5
5
31
29
25
33
26
36
28
Variabel Perceived Quality
No.
Responden
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Kinerja
(Performance)
1
2
4
4
5
5
4
4
4
4
4
4
4
4
5
5
4
4
4
4
5
5
4
4
3
3
3
3
5
5
4
5
3
4
Features
1
2
5
5
5
5
5
5
5
4
4
3
4
4
5
5
4
4
5
4
5
4
4
4
4
4
3
3
5
4
4
4
4
3
Realibility
1
2
4
5
5
5
4
4
4
3
4
4
4
4
5
5
4
4
5
5
5
4
4
4
4
4
3
3
5
4
4
3
4
3
Conformance to
Specification
1
2
5
5
5
5
4
5
3
4
5
3
4
4
5
5
4
4
5
4
5
5
4
4
4
4
3
3
5
5
4
5
4
3
Durability
1
2
5
4
4
5
5
4
3
3
3
3
4
4
5
5
4
4
3
4
5
5
4
4
4
4
3
3
4
5
4
3
3
3
Serviceability
1
2
5
4
5
5
3
4
3
3
3
4
4
4
5
5
4
4
4
3
5
4
3
3
4
4
3
3
5
4
5
4
3
4
Estetika
1
4
5
4
3
4
4
5
4
4
5
4
3
4
4
4
3
2
4
5
4
3
3
3
5
4
4
4
4
3
4
5
5
3
Skor
Total
63
69
59
49
51
55
70
56
58
66
54
52
44
65
58
47
Universitas Sumatera Utara
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
4
3
4
4
4
4
4
4
4
4
4
4
5
4
5
4
4
4
5
4
3
4
5
4
5
3
4
5
4
4
4
4
4
4
4
4
4
4
5
5
4
5
4
5
5
5
4
5
4
3
4
5
4
5
4
5
5
4
3
4
4
4
5
4
5
4
4
4
4
5
5
4
4
5
2
5
5
4
3
4
4
5
5
5
5
5
5
3
4
4
4
5
4
5
3
4
4
4
5
5
4
4
5
2
5
5
4
3
4
4
4
4
5
4
5
4
3
4
4
4
4
4
4
3
5
3
4
5
5
4
4
4
4
5
4
4
4
4
3
4
4
4
4
5
3
3
4
4
4
4
4
4
3
5
4
4
4
5
3
3
5
2
4
4
4
4
4
5
4
4
4
4
5
3
4
4
4
4
4
4
5
3
4
4
4
5
5
4
4
5
5
5
3
4
3
4
4
5
4
4
4
5
5
3
4
4
3
5
4
5
3
4
5
5
5
5
4
4
4
5
5
4
4
3
3
3
5
4
5
4
5
4
4
3
3
5
4
4
3
3
4
4
4
5
5
4
3
5
3
4
4
3
5
4
4
4
4
4
5
5
4
4
3
3
5
4
4
3
2
4
3
5
4
5
4
3
4
2
4
5
3
5
4
4
4
4
3
4
5
3
3
3
4
3
4
4
5
4
3
4
5
4
5
4
3
5
4
5
5
3
5
4
3
4
5
4
4
5
5
4
3
4
4
4
4
4
3
3
4
5
4
4
4
2
5
3
5
5
3
5
4
5
4
4
4
4
5
4
4
4
4
4
5
4
4
3
4
4
5
5
5
4
3
5
5
5
4
4
5
4
5
4
4
4
4
5
5
4
4
4
4
5
4
4
4
4
4
4
5
5
4
5
5
5
5
5
4
5
4
5
4
4
3
4
5
5
50
51
54
56
61
56
59
46
56
56
62
64
69
55
52
66
51
65
63
52
56
55
59
59
60
56
59
70
58
Universitas Sumatera Utara
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
4
4
4
4
5
5
4
3
5
3
5
4
2
3
4
4
3
5
4
5
4
4
4
4
4
5
5
3
4
4
4
4
4
5
2
4
5
5
5
5
4
3
4
5
4
4
5
4
5
3
4
4
4
5
5
5
3
4
5
4
4
4
5
5
5
5
4
5
5
5
5
5
4
4
5
5
4
5
3
4
5
4
5
4
5
3
4
4
5
4
4
5
5
4
5
5
5
4
5
4
4
5
4
5
4
4
4
4
4
5
3
5
4
4
3
4
5
5
4
4
5
5
4
4
4
4
5
4
3
3
5
4
4
3
4
4
4
4
5
4
4
5
5
3
4
4
4
4
4
4
5
4
4
4
5
5
3
3
4
3
4
4
3
4
3
3
4
5
4
4
5
4
3
4
4
5
4
5
5
5
5
5
5
5
5
4
4
3
5
4
3
5
4
4
4
4
4
3
5
4
4
3
4
4
5
4
5
4
5
5
5
5
5
5
4
4
4
5
4
3
5
4
3
4
4
3
3
5
4
5
3
4
3
5
4
5
4
5
5
5
3
3
5
3
2
3
3
2
3
2
4
4
2
3
3
2
5
4
5
3
5
4
4
4
5
4
5
4
5
4
3
5
3
4
2
3
3
3
2
3
4
3
2
4
2
5
4
5
3
5
4
5
4
4
5
5
3
2
5
2
5
5
5
4
3
4
5
2
3
4
4
5
5
4
4
5
3
3
5
3
5
4
4
3
5
3
2
5
2
5
4
4
3
2
4
5
3
3
4
3
4
5
3
4
5
3
3
5
4
4
4
4
5
5
4
4
4
5
4
5
5
5
5
4
5
5
4
3
4
4
4
3
5
3
4
3
5
4
4
4
4
4
5
5
4
5
4
4
5
5
5
5
4
5
4
4
4
5
4
4
4
5
3
4
3
5
56
63
56
60
63
67
59
58
63
56
67
58
53
52
57
53
57
53
53
56
50
54
60
47
65
60
61
42
62
Universitas Sumatera Utara
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
3
3
4
4
4
4
3
4
3
5
4
4
4
4
4
4
4
4
3
4
4
4
4
4
4
4
3
3
4
4
4
5
3
3
4
5
4
5
4
4
5
4
4
4
3
4
4
3
4
4
5
4
3
3
5
5
5
5
3
4
3
5
4
4
5
4
5
5
4
5
3
5
5
5
5
4
5
5
3
3
5
5
4
5
3
4
4
4
4
5
5
4
5
5
4
5
3
5
5
5
5
4
4
5
3
3
5
4
4
4
3
3
4
5
4
3
4
4
5
5
4
5
3
4
4
4
5
4
4
3
3
3
4
5
4
4
3
3
3
4
4
5
3
3
5
5
4
5
3
5
3
5
5
3
5
3
3
3
4
5
4
5
3
4
3
4
4
4
5
4
5
5
4
5
4
4
5
5
5
4
5
4
3
3
4
5
4
4
3
4
3
4
4
4
5
4
5
5
4
5
3
4
5
5
5
4
5
4
3
3
4
4
4
5
3
3
4
4
3
3
5
5
4
4
4
3
3
3
4
4
4
3
3
3
3
3
4
4
3
4
3
4
4
4
3
4
3
2
3
4
4
4
3
3
3
4
3
3
3
3
3
3
4
5
4
4
3
3
3
4
4
4
4
4
5
4
4
5
3
5
5
5
4
4
3
4
3
3
4
4
4
4
3
3
3
4
4
4
4
4
4
3
4
4
3
3
4
4
4
3
3
4
3
3
5
5
5
4
3
4
4
4
4
4
5
4
5
5
4
5
3
5
4
5
5
5
5
4
3
3
3
4
5
4
3
4
4
4
4
5
3
4
3
3
4
3
3
3
4
4
5
5
5
4
42
42
59
63
58
61
42
50
49
60
54
58
59
54
63
61
56
62
43
57
59
62
63
54
59
54
Universitas Sumatera Utara
Lampiran 8 – Dokumentasi Kegiatan Penelitian
Universitas Sumatera Utara