Proceeding Hospital Visit Japan 2016 edited
PROCEEDINGS OF
UNIVERSITY VISIT TO TOKYO UNIVERSITY &
HOSPITAL VISIT TO SAINT LUKE HOSPITAL
Held by
Institute of Industrial Science
The University of Tokyo
Master of Management Program
Faculty of Economics and Business
Universitas Padjadjaran
08 – 12 February 2016
Tokyo, Japan
TABLE OF CONTENTS
PAGE
0
DESCRIPTION
Table of Contents
1
2
3
4
12
Welcome Speechs
Person in Charged
Participants List
Report: Hospital Visit at Saint Luke Hospital
Report: University Visit at University of Tokyo
17
Itinerary
18
Acknowledgement
WELCOME SPEECH
PAGE 1
PERSON IN CHARGED
UNIVERSITAS PADJADJARAN
Popy Rufaidah, SE, MBA, PhD
popy.rufaidah@fe.unpad.ac.id
Eko Fuji Ariyanto, MD, MKM
fuji@unpad.ac.id
UNIVERSITY OF TOKYO
Prof. Juro Sakai, MD, PhD
jmsakai-tky@umin.ac.jp
PAGE 2
PARTICIPANTS LIST
Personal Information
Name: Dilli Marayuzan Akbar Pratama, MD
Nationality: Indonesian
Permanent address: Komplek Pelni A2 No.9 Depok
16418 - West Java, Indonesia
Email: dilli.map@gmail.com
Phone: (+62)81224093343
Personal Information
Name: Mutia Ayu Andin Wardani, MD
Nationality: Indonesian
Permanent address: Jalan Utama Dua No. 954A,
Srengseng Sawah, Jagakarsa 16420 - South Jakarta,
Indonesia
Email: mutiaayu.aw@gmail.com
Phone: +(62)82117220465
Personal Information
Name: Sri Hudaya Widihastha, MD
Nationality: Indonesian
Permanent address: Jalan Margaluyu No.37, Bandung
40286 - West Java, Indonesia
Email: s.widihastha@gmail.com
Phone: (+62)82218281338
PAGE 3
REPORT: HOSPITAL VISIT AT SAINT LUKE HOSPITAL
St. Luke's International Hospital (財団法人 聖路加国際病院?) is a general and
teaching hospital located in the Tsukiji district ofChūō, Tokyo, Japan.
First opened in 1902, as a medical mission facility by the Episcopal Church in the
United States, the hospital is now one of central Tokyo's largest and most
comprehensive medical care facilities.
St. Luke’s International Hospital was first
accredited by the Joint Commission
International (JCI) in July 2012, and after
undergoing a re-accreditation survey in July
2015, accreditation has been renewed. Reaccreditation applies to all 5 previously
accredited facilities, namely, St. Luke’s
International Hospital, St. Luke’s Affiliated
Clinic and Center for Preventive Medicine, St.
Luke’s Birth Clinic, St. Luke’s Home Care
Service Station, and St. Luke’s MediLocus.
St. Luke’s basic Objectives of the Hospital
Management specify, “To ensure quality
medical care, we practice ‘evidence-based
medicine’” (item 2), and “To fulfill our role as
an international hospital, we prepare to accept
patients from abroad” (item 7). We believe
that JCI accreditation is also an essential way
of guaranteeing to our patients from abroad
that the medical service we provide satisfies
international standards.
We diligently strive to continuously improve
the quality of our medical care and promote the highest level of safety concerning all
aspects of this hospital, in awareness and anticipation of medical and social changes,
while we maintain and develop the provision of healthcare that meets JCI standards.
Objectives of the Hospital Management
1.
2.
3.
4.
5.
6.
To ensure collaboration with patients,
we take into consideration patients' values in clinical decisions.
To ensure quality medical care, we practice "evidence-based medicine."
To provide holistic medicine, we coordinate the expertise of the whole hospital
staff.
To contribute to the community in medical and nursing care, public health, and
welfare, we collaborate with local doctors and institutions.
To raise the quality of medical care, nationally and internationally, we continue
professional development in all health related fields.
To contribute to progress in medical science, we conduct clinical research.
PAGE 4
7. To fulfill our role as an international hospital, we prepare to accept patients from
abroad.
8. To continuously meet the above objectives, we keep the hospital financially
healthy.
FACILITIES
1.
Cardiovascular Center
2. Ambulatory Care Center for
Children
3. Breast Center
4. Neurology & Neurosurgery
Center
5. Kidney Center
6. Immuno-Rheumatology Center
7. Liaison Center
8. Departments
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Comprehensive medical
assessments department
Clinical laboratory
department
Oral surgery department
Dermatology department
Emergency medical care
center
Endocrinology department
General internal medicine
department
Clinical genetics
Hematology department
Hemato-oncology
department
Infectious diseases
department
Integrated women’s health
Medical-oncology department
Opthalmology department
Orthopedic surgery department
Otolaryngology department
Palliative care department
Pathology department
Perioperative center: Department of anesthesia and intensive care unit (ICU)
Plastic and reconstructive surgery department
Psychiatry department
Psychosomatic internal medicine department
Psycho-oncology department
Pulmonary medicine department
Thoracic surgery department
PAGE 5
•
•
•
Urology department
Radiology department
Radiation oncology department
PAGE 6
PAGE 7
PAGE 8
PATIENT ADMISSION PROCESS
PRIMARY CARE
1.
We accept patients unassigned to a specialty department at General Internal
Medicine.
2. If you haven’t seen a physician before, or don’t have a referral letter, please visit
us on weekdays from 8:30-11:00 AM.
3. For those who already have a specified physician / department, please make an
appointment with the doctor you previously saw.
For those covered by Japanese Health Insurance
For any first-time visit to our hospital or for those who have not visited in a
long time, we require 5,400 yen First-Visit Consultation Fee in addition to any
regular medical fees.
For those who are not covered by Japanese Health Insurance
Please pay the full amount of medical fees on the day of the consultation. We
do not accept direct billings or payment substitutions.
Listed below is an estimated cost for consultation and medical examinations.
SPECIALTY CARE
1.
For specialty-based medical issues, please make an appointment prior to your
visit. We do not accept patients without an appointment.
EMERGENCY CARE
1.
The emergency Medical Center is open 24 hours a day, 365 days a year.
Please come directly to counter #10 on the 1st floor in the Main Hospital.
FIRST-TIME PATIENTS
First-time patients without a medical record from a previous provider / referral letter
from a clinic or medical institution are required to pay an additional 5,400 yen for
“First Visit Consultation Fee” at the first visit. This system was established by the
Ministry of Health, Labor and Welfare to promote efficiency at medical institutions,
encourage initial visits at local clinics and specialized medical services at hospitals
with over 200 beds.
PAGE 9
APPOINTMENT SERVICE DESK
8:30AM-5:00PM, Mon- Fri
03-5550-7120 (+81-3-5550-7120)
St. Luke's International Hospital uses an appointment system. For those who want to
make an appointment, please have your referral letter on hand and make an
appointment through our Appointment Services Desk (03-5550-7120). Patients without
a referral letter or an appointment can NOT be seen by a doctor. Even for revisits, we
may require a referral letter. Please call our Appointment Services Desk for details.
The chart below shows peak hours for our telephone operator, based on the monthly
average incoming calls:
8:30AM-11:00AM
11:00AM-1:00PM
Monday
VB
VB
Tuesday
VB
VB
Wednesday
B
B
Thursday
B
B
Friday
B
M
M: Moderate B: Busy VB: Very busy
1：00PM-3:00PM
B
B
B
M
M
3:00PM-5:00PM
B
B
M
M
M
Each appointment is roughly 30 minutes. Our reservation system allows for a set
amount of appointments in a 30-minute slot (i.e.; 4 patients during the 9:00-9:30 slot).
Patients will be seen on a first come first serve basis within each slot.
PAGE 10
PAGE 11
REPORT : UNIVERSITY VISIT AT UNIVERSITY OF TOKYO
During the visit, we visit Laboratorium of Division of Metabolic Medicine,
RCAST, University of Tokyo and had discussion with Prof. Juro Sakai MD, PhD
& Eko Fuji Ariyanto, MD, Mkes about their recent and ongoing research
regarding Epigenetic on Metabolic Disease.
PAGE 12
PAGE 13
PAGE 14
PAGE 15
PAGE 16
ITINERARY
Day
1
2
Date
Location
6/2/16 Jakarta – Kuala Lumpur
7/2/16 Kuala Lumpur – Tokyo
Activity
Tourism attraction analysis: Large artificial
8/2/16 Odaiba
island can be a tourism attraction place.
Cultural Analysis: Case Study of Asakusa
Asakusa Kannon Temple
Kannon Temple
9/2/16
St. Luke Hospital
Hospital visit
Laboratorium visit to Division of Metabolic
Medicine, RCAST, University of Tokyo with
University of Tokyo
Prof. Juro Sakai MD, PhD & Eko Fuji
10/2/16
Ariyanto, MD, MKM
Religious & Cultural Analysis: Case Study of
Tokyo Jamii (Tokyo Mosque)
Tokyo Camii & Turkish Culture Center
Tokyo Station
Transportation Analysis
11/2/16
Architecture, Urbanism, Innovation
Roppongi Hils
Exhibition by Fosters + Partners
Pop Culture Analysis: Case Study at Harajuku
12/2/16 Harajuku & Shibuya Street
& Sibuya
3
4
5
6
7
PAGE 17
ACKNOWLEDGEMENT
PAGE 18
UNIVERSITY VISIT TO TOKYO UNIVERSITY &
HOSPITAL VISIT TO SAINT LUKE HOSPITAL
Held by
Institute of Industrial Science
The University of Tokyo
Master of Management Program
Faculty of Economics and Business
Universitas Padjadjaran
08 – 12 February 2016
Tokyo, Japan
TABLE OF CONTENTS
PAGE
0
DESCRIPTION
Table of Contents
1
2
3
4
12
Welcome Speechs
Person in Charged
Participants List
Report: Hospital Visit at Saint Luke Hospital
Report: University Visit at University of Tokyo
17
Itinerary
18
Acknowledgement
WELCOME SPEECH
PAGE 1
PERSON IN CHARGED
UNIVERSITAS PADJADJARAN
Popy Rufaidah, SE, MBA, PhD
popy.rufaidah@fe.unpad.ac.id
Eko Fuji Ariyanto, MD, MKM
fuji@unpad.ac.id
UNIVERSITY OF TOKYO
Prof. Juro Sakai, MD, PhD
jmsakai-tky@umin.ac.jp
PAGE 2
PARTICIPANTS LIST
Personal Information
Name: Dilli Marayuzan Akbar Pratama, MD
Nationality: Indonesian
Permanent address: Komplek Pelni A2 No.9 Depok
16418 - West Java, Indonesia
Email: dilli.map@gmail.com
Phone: (+62)81224093343
Personal Information
Name: Mutia Ayu Andin Wardani, MD
Nationality: Indonesian
Permanent address: Jalan Utama Dua No. 954A,
Srengseng Sawah, Jagakarsa 16420 - South Jakarta,
Indonesia
Email: mutiaayu.aw@gmail.com
Phone: +(62)82117220465
Personal Information
Name: Sri Hudaya Widihastha, MD
Nationality: Indonesian
Permanent address: Jalan Margaluyu No.37, Bandung
40286 - West Java, Indonesia
Email: s.widihastha@gmail.com
Phone: (+62)82218281338
PAGE 3
REPORT: HOSPITAL VISIT AT SAINT LUKE HOSPITAL
St. Luke's International Hospital (財団法人 聖路加国際病院?) is a general and
teaching hospital located in the Tsukiji district ofChūō, Tokyo, Japan.
First opened in 1902, as a medical mission facility by the Episcopal Church in the
United States, the hospital is now one of central Tokyo's largest and most
comprehensive medical care facilities.
St. Luke’s International Hospital was first
accredited by the Joint Commission
International (JCI) in July 2012, and after
undergoing a re-accreditation survey in July
2015, accreditation has been renewed. Reaccreditation applies to all 5 previously
accredited facilities, namely, St. Luke’s
International Hospital, St. Luke’s Affiliated
Clinic and Center for Preventive Medicine, St.
Luke’s Birth Clinic, St. Luke’s Home Care
Service Station, and St. Luke’s MediLocus.
St. Luke’s basic Objectives of the Hospital
Management specify, “To ensure quality
medical care, we practice ‘evidence-based
medicine’” (item 2), and “To fulfill our role as
an international hospital, we prepare to accept
patients from abroad” (item 7). We believe
that JCI accreditation is also an essential way
of guaranteeing to our patients from abroad
that the medical service we provide satisfies
international standards.
We diligently strive to continuously improve
the quality of our medical care and promote the highest level of safety concerning all
aspects of this hospital, in awareness and anticipation of medical and social changes,
while we maintain and develop the provision of healthcare that meets JCI standards.
Objectives of the Hospital Management
1.
2.
3.
4.
5.
6.
To ensure collaboration with patients,
we take into consideration patients' values in clinical decisions.
To ensure quality medical care, we practice "evidence-based medicine."
To provide holistic medicine, we coordinate the expertise of the whole hospital
staff.
To contribute to the community in medical and nursing care, public health, and
welfare, we collaborate with local doctors and institutions.
To raise the quality of medical care, nationally and internationally, we continue
professional development in all health related fields.
To contribute to progress in medical science, we conduct clinical research.
PAGE 4
7. To fulfill our role as an international hospital, we prepare to accept patients from
abroad.
8. To continuously meet the above objectives, we keep the hospital financially
healthy.
FACILITIES
1.
Cardiovascular Center
2. Ambulatory Care Center for
Children
3. Breast Center
4. Neurology & Neurosurgery
Center
5. Kidney Center
6. Immuno-Rheumatology Center
7. Liaison Center
8. Departments
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Comprehensive medical
assessments department
Clinical laboratory
department
Oral surgery department
Dermatology department
Emergency medical care
center
Endocrinology department
General internal medicine
department
Clinical genetics
Hematology department
Hemato-oncology
department
Infectious diseases
department
Integrated women’s health
Medical-oncology department
Opthalmology department
Orthopedic surgery department
Otolaryngology department
Palliative care department
Pathology department
Perioperative center: Department of anesthesia and intensive care unit (ICU)
Plastic and reconstructive surgery department
Psychiatry department
Psychosomatic internal medicine department
Psycho-oncology department
Pulmonary medicine department
Thoracic surgery department
PAGE 5
•
•
•
Urology department
Radiology department
Radiation oncology department
PAGE 6
PAGE 7
PAGE 8
PATIENT ADMISSION PROCESS
PRIMARY CARE
1.
We accept patients unassigned to a specialty department at General Internal
Medicine.
2. If you haven’t seen a physician before, or don’t have a referral letter, please visit
us on weekdays from 8:30-11:00 AM.
3. For those who already have a specified physician / department, please make an
appointment with the doctor you previously saw.
For those covered by Japanese Health Insurance
For any first-time visit to our hospital or for those who have not visited in a
long time, we require 5,400 yen First-Visit Consultation Fee in addition to any
regular medical fees.
For those who are not covered by Japanese Health Insurance
Please pay the full amount of medical fees on the day of the consultation. We
do not accept direct billings or payment substitutions.
Listed below is an estimated cost for consultation and medical examinations.
SPECIALTY CARE
1.
For specialty-based medical issues, please make an appointment prior to your
visit. We do not accept patients without an appointment.
EMERGENCY CARE
1.
The emergency Medical Center is open 24 hours a day, 365 days a year.
Please come directly to counter #10 on the 1st floor in the Main Hospital.
FIRST-TIME PATIENTS
First-time patients without a medical record from a previous provider / referral letter
from a clinic or medical institution are required to pay an additional 5,400 yen for
“First Visit Consultation Fee” at the first visit. This system was established by the
Ministry of Health, Labor and Welfare to promote efficiency at medical institutions,
encourage initial visits at local clinics and specialized medical services at hospitals
with over 200 beds.
PAGE 9
APPOINTMENT SERVICE DESK
8:30AM-5:00PM, Mon- Fri
03-5550-7120 (+81-3-5550-7120)
St. Luke's International Hospital uses an appointment system. For those who want to
make an appointment, please have your referral letter on hand and make an
appointment through our Appointment Services Desk (03-5550-7120). Patients without
a referral letter or an appointment can NOT be seen by a doctor. Even for revisits, we
may require a referral letter. Please call our Appointment Services Desk for details.
The chart below shows peak hours for our telephone operator, based on the monthly
average incoming calls:
8:30AM-11:00AM
11:00AM-1:00PM
Monday
VB
VB
Tuesday
VB
VB
Wednesday
B
B
Thursday
B
B
Friday
B
M
M: Moderate B: Busy VB: Very busy
1：00PM-3:00PM
B
B
B
M
M
3:00PM-5:00PM
B
B
M
M
M
Each appointment is roughly 30 minutes. Our reservation system allows for a set
amount of appointments in a 30-minute slot (i.e.; 4 patients during the 9:00-9:30 slot).
Patients will be seen on a first come first serve basis within each slot.
PAGE 10
PAGE 11
REPORT : UNIVERSITY VISIT AT UNIVERSITY OF TOKYO
During the visit, we visit Laboratorium of Division of Metabolic Medicine,
RCAST, University of Tokyo and had discussion with Prof. Juro Sakai MD, PhD
& Eko Fuji Ariyanto, MD, Mkes about their recent and ongoing research
regarding Epigenetic on Metabolic Disease.
PAGE 12
PAGE 13
PAGE 14
PAGE 15
PAGE 16
ITINERARY
Day
1
2
Date
Location
6/2/16 Jakarta – Kuala Lumpur
7/2/16 Kuala Lumpur – Tokyo
Activity
Tourism attraction analysis: Large artificial
8/2/16 Odaiba
island can be a tourism attraction place.
Cultural Analysis: Case Study of Asakusa
Asakusa Kannon Temple
Kannon Temple
9/2/16
St. Luke Hospital
Hospital visit
Laboratorium visit to Division of Metabolic
Medicine, RCAST, University of Tokyo with
University of Tokyo
Prof. Juro Sakai MD, PhD & Eko Fuji
10/2/16
Ariyanto, MD, MKM
Religious & Cultural Analysis: Case Study of
Tokyo Jamii (Tokyo Mosque)
Tokyo Camii & Turkish Culture Center
Tokyo Station
Transportation Analysis
11/2/16
Architecture, Urbanism, Innovation
Roppongi Hils
Exhibition by Fosters + Partners
Pop Culture Analysis: Case Study at Harajuku
12/2/16 Harajuku & Shibuya Street
& Sibuya
3
4
5
6
7
PAGE 17
ACKNOWLEDGEMENT
PAGE 18