Widjaja Peranan human Reference 2005
Proceeding
2nd
UBAYA Annual Symposium on Manag-emqnt
Symmetric Measures
Interyat Dy Intervat Pearson's R
Ordinal by Ordinal Spearman Correlalion
N ot Valid Csses
Value
493
.439
Asymp.
Std. Enof
105
.124
npprox. ]b ADorox. Sio.
405
.027"
2.074
.053c
a. Nol assuming the null hypothesis.
b Using the asymptotic standard error
c Based on normal approximation.
assuming the null hypothesis
DAFTAR PUSTAKA
Beer, Michael, Bert Spector, Paul L. Lawrence, D., euinn Mills, Richard E.
Walton, 1984, Managing lluman Assets, Harvard Business School
Press, USA
Bitner, Mary Jo, Bernard H. Booms, & Mary Stanfield Tetreault, 1990, The
Semice Encounter: Diagnosing Favorable and lJnfawrable Incidents,
Journal of Marketing 54 (l ): 7l -84
Brigham, Eugene F.dan Michael C. Ehrhardt, 2002, Financial Management:
Theory and Praclice, Thomson Leaming Acadenic Resource center,
Tenth Edition, Singapore
Budiarto, Wasis, 2003, Pengaruh Faktor-Faktor Kinerja Non Keuangan
Terhadap Kualitas Pelayana4.Dan Kinerja Keuangan Rumah Sakit
Umum Pusat Di Indonesia, Usahawan No.l I Th.XXXII Nooember
2003
Cherrington, David J., 1995, The Management of Human Resourccs, prentice
Hall Intemational Edition. New york
Collier, Don, 1984, How to Implement Stategic plans, Jownal of Business
Strategy
Copeland, Tom, Tim Koller, and Jack Murrn, lgg0, Vatudtion: Measuring
and Managing The Value of The Companies, McKinsey & Company,
lnc., Canada
Hickman, Craig R., Michael A. Silva, 1984, Creating Extellence, New
American Library, New york & Scarborough, Ontario
Kaplan, R. S., & Norton D.P., 1996, The Balanced Scorecard: Translating
Stateg, Into Action MS: Harvard Business Schooll press, Boston
Rucci, Anthony J., Steven P. Kim, and Richard T. euinn, l9gg, The
Employee-Castomer ProJit Choin at Sears, Harvard Business Review 76
( January-February); 84-97
r
297
.lf
2nd
UBAYA Annual Symposium on Manag-emqnt
Symmetric Measures
Interyat Dy Intervat Pearson's R
Ordinal by Ordinal Spearman Correlalion
N ot Valid Csses
Value
493
.439
Asymp.
Std. Enof
105
.124
npprox. ]b ADorox. Sio.
405
.027"
2.074
.053c
a. Nol assuming the null hypothesis.
b Using the asymptotic standard error
c Based on normal approximation.
assuming the null hypothesis
DAFTAR PUSTAKA
Beer, Michael, Bert Spector, Paul L. Lawrence, D., euinn Mills, Richard E.
Walton, 1984, Managing lluman Assets, Harvard Business School
Press, USA
Bitner, Mary Jo, Bernard H. Booms, & Mary Stanfield Tetreault, 1990, The
Semice Encounter: Diagnosing Favorable and lJnfawrable Incidents,
Journal of Marketing 54 (l ): 7l -84
Brigham, Eugene F.dan Michael C. Ehrhardt, 2002, Financial Management:
Theory and Praclice, Thomson Leaming Acadenic Resource center,
Tenth Edition, Singapore
Budiarto, Wasis, 2003, Pengaruh Faktor-Faktor Kinerja Non Keuangan
Terhadap Kualitas Pelayana4.Dan Kinerja Keuangan Rumah Sakit
Umum Pusat Di Indonesia, Usahawan No.l I Th.XXXII Nooember
2003
Cherrington, David J., 1995, The Management of Human Resourccs, prentice
Hall Intemational Edition. New york
Collier, Don, 1984, How to Implement Stategic plans, Jownal of Business
Strategy
Copeland, Tom, Tim Koller, and Jack Murrn, lgg0, Vatudtion: Measuring
and Managing The Value of The Companies, McKinsey & Company,
lnc., Canada
Hickman, Craig R., Michael A. Silva, 1984, Creating Extellence, New
American Library, New york & Scarborough, Ontario
Kaplan, R. S., & Norton D.P., 1996, The Balanced Scorecard: Translating
Stateg, Into Action MS: Harvard Business Schooll press, Boston
Rucci, Anthony J., Steven P. Kim, and Richard T. euinn, l9gg, The
Employee-Castomer ProJit Choin at Sears, Harvard Business Review 76
( January-February); 84-97
r
297
.lf