Slide MGT310 Slide10
Writing Reports and
Proposals
©
Business Communicat
Chapter 14 -
Three-Step Writing
Process
• Planning
• Writing
• Completing
©
Business Communicat
Chapter 14 -
Audience Adaptation
• Be sensitive to their needs
• Build strong relationships
• Control style and tone
©
Business Communicat
Chapter 14 -
Reports and Proposals
• Introduction
• Body sections
• Closing section
©
Business Communicat
Chapter 14 -
The Introduction
• Report context
• Subject or purpose
• Main ideas
• Overall tone
©
Business Communicat
Chapter 14 -
The Body Sections
• Present
• Analyze
• Interpret
• Support
©
Business Communicat
Chapter 14 -
The Closing Section
• Emphasizes main points
• Summarizes benefits
• Reinforces structure
©
Business Communicat
Chapter 14 -
Drafting Report Content
• Accurate
• Complete
• Balanced
• Clear and logical
• Documented properly
©
Business Communicat
Chapter 14 -
Report Introduction
•
•
•
•
•
•
•
•
©
Authorization
Problem/purpose/opportunity
Scope
Background
Sources and methods
Definitions
Limitations
Report organization
Business Communicat
Chapter 14 -
Report Body
•
•
•
•
•
©
Explanations of problem/opportunity
Facts, statistics, and trends
Results of studies or investigations
Discussion and analysis
Advantages, disadvantages, costs,
and benefits
Business Communicat
Chapter 14 -
Report Body
•
•
•
•
•
Procedures or steps in a process
Methods and approaches
Criteria for evaluating options
Conclusions and recommendations
Supporting reasons for conclusions
and recommendations
©
Business Communicat
Chapter 14 -
Report Close
• Summary of key points
• Conclusions and recommendations
• Action plans
©
Business Communicat
Chapter 14 -
Proposal Content
• The AIDA plan
– Solicited proposals
– Unsolicited proposals
• Introduction
• Body
• Conclusion
©
Business Communicat
Chapter 14 -
Strategies for Success
• Demonstrate your knowledge
• Provide concrete examples
• Research the competition
• Prove that your proposal is workable
• Adopt a “you” attitude
• Package your proposal attractively
©
Business Communicat
Chapter 14 -
Proposal Introduction
• Background or statement of problem
or opportunity
• Proposed solution
• Scope or delimitations
• Organization
©
Business Communicat
Chapter 14 -
Proposal Body
• Proposed approach
• Work plan
• Statement of qualifications
• Detailed costs
©
Business Communicat
Chapter 14 -
Proposal Closing
• Summarizes key points
• Emphasizes benefits
• Restates your qualifications
• Asks for a final decision
©
Business Communicat
Chapter 14 -
Drafting Online Content
•
•
•
•
•
Build trust with intended audiences
Adapt content for global audience
Compose web-friendly content
Use in a concise, skimmable format
Include effective links
©
Business Communicat
Chapter 14 -
Help Readers Find Their
Way
• Headings and subheadings
• Transitional devices
• Previews and reviews
©
Business Communicat
Chapter 14 -
Technology for
Reports and Proposals
• Templates
• Linked and embedded documents
• Electronic forms
• Electronic documents
• Multimedia documents
©
Business Communicat
Chapter 14 -
Proposals
©
Business Communicat
Chapter 14 -
Three-Step Writing
Process
• Planning
• Writing
• Completing
©
Business Communicat
Chapter 14 -
Audience Adaptation
• Be sensitive to their needs
• Build strong relationships
• Control style and tone
©
Business Communicat
Chapter 14 -
Reports and Proposals
• Introduction
• Body sections
• Closing section
©
Business Communicat
Chapter 14 -
The Introduction
• Report context
• Subject or purpose
• Main ideas
• Overall tone
©
Business Communicat
Chapter 14 -
The Body Sections
• Present
• Analyze
• Interpret
• Support
©
Business Communicat
Chapter 14 -
The Closing Section
• Emphasizes main points
• Summarizes benefits
• Reinforces structure
©
Business Communicat
Chapter 14 -
Drafting Report Content
• Accurate
• Complete
• Balanced
• Clear and logical
• Documented properly
©
Business Communicat
Chapter 14 -
Report Introduction
•
•
•
•
•
•
•
•
©
Authorization
Problem/purpose/opportunity
Scope
Background
Sources and methods
Definitions
Limitations
Report organization
Business Communicat
Chapter 14 -
Report Body
•
•
•
•
•
©
Explanations of problem/opportunity
Facts, statistics, and trends
Results of studies or investigations
Discussion and analysis
Advantages, disadvantages, costs,
and benefits
Business Communicat
Chapter 14 -
Report Body
•
•
•
•
•
Procedures or steps in a process
Methods and approaches
Criteria for evaluating options
Conclusions and recommendations
Supporting reasons for conclusions
and recommendations
©
Business Communicat
Chapter 14 -
Report Close
• Summary of key points
• Conclusions and recommendations
• Action plans
©
Business Communicat
Chapter 14 -
Proposal Content
• The AIDA plan
– Solicited proposals
– Unsolicited proposals
• Introduction
• Body
• Conclusion
©
Business Communicat
Chapter 14 -
Strategies for Success
• Demonstrate your knowledge
• Provide concrete examples
• Research the competition
• Prove that your proposal is workable
• Adopt a “you” attitude
• Package your proposal attractively
©
Business Communicat
Chapter 14 -
Proposal Introduction
• Background or statement of problem
or opportunity
• Proposed solution
• Scope or delimitations
• Organization
©
Business Communicat
Chapter 14 -
Proposal Body
• Proposed approach
• Work plan
• Statement of qualifications
• Detailed costs
©
Business Communicat
Chapter 14 -
Proposal Closing
• Summarizes key points
• Emphasizes benefits
• Restates your qualifications
• Asks for a final decision
©
Business Communicat
Chapter 14 -
Drafting Online Content
•
•
•
•
•
Build trust with intended audiences
Adapt content for global audience
Compose web-friendly content
Use in a concise, skimmable format
Include effective links
©
Business Communicat
Chapter 14 -
Help Readers Find Their
Way
• Headings and subheadings
• Transitional devices
• Previews and reviews
©
Business Communicat
Chapter 14 -
Technology for
Reports and Proposals
• Templates
• Linked and embedded documents
• Electronic forms
• Electronic documents
• Multimedia documents
©
Business Communicat
Chapter 14 -