345569 cambridge pdqs administrative guide 2017
exams oficers
Cambridge for
Cambridge Professional
Development Qualiications
Administrative Guide
Guidance for exams oficers
administering Cambridge examinations
and assessments
Valid for 2017
Contents
Introduction
1
Preparation
An overview
Step-by-step guide
Support from Cambridge
Key dates and activities
2
2
11
15
Portfolios
Portfolio preparation
Submitting portfolios
Malpractice and maladministration
4
5
6
7
10
Entries
Qualiication award rules
Making entries
3
3
18
20
25
Results and certiicates
Understanding and preparing for results
Enquiries about results and appeals process
Certiicates
Certifying statements and veriication of results
27
29
31
33
Cambridge Associate and Associate Centre responsibilities for Cambridge Professional
Development Qualiications
35
A–Z of terms
37
Cambridge Professional Development Qualiications Administrative Guide
This guide will help those responsible for the administration of
Cambridge Professional Development Qualiications (Cambridge
PDQs). You should use this guide alongside the documentation in the
Cambridge Professional Development Qualiications Information Pack.
You can download the Information Pack from the Cambridge Secure
Exchange.
You must follow the deadlines and processes
in this guide but you also need to read and
understand the >Cambridge Handbook. It sets
out the regulations for all Cambridge tests,
exams and assessments, and forms part of our
customers’ contract with us. The regulations you
need to follow are highlighted in the >Cambridge
Handbook by the following icon:
The >Cambridge Handbook is available from
the ‘Exams oficers’ section of our website at
www.cie.org.uk/examsofficersguide
We reserve the right to amend or vary the
information in this guide at any time. We will notify
you of any changes immediately. The changes will
have immediate effect unless otherwise stated.
Important information
This guide is written in the English language;
the English language text is the deinitive
version regardless of whether it is translated
into any other language.
This guide covers the following qualiications:
• Cambridge International Certiicate in Teaching
& Learning
• Cambridge International Diploma in Teaching &
Learning
• Cambridge International Certiicate in Teaching
with Digital Technologies
• Cambridge International Diploma in Teaching
with Digital Technologies
• Cambridge International Certiicate in Teaching
Bilingual Learners
• Cambridge International Diploma in Teaching
Bilingual Learners
• Cambridge International Certiicate in
Educational Leadership
• Cambridge International Diploma in Educational
Leadership
Cambridge Professional Development Qualiications Administrative Guide
3
Key to icons
To make it easier for you to ind the information you need quickly we have developed a set of icons.
New or updated information
Important dates
Highlights new or updated
information so you know what
has changed from last year.
Highlights the key dates on
each page.
CIE Direct
Important information
You will see this icon whenever
there is a reference in the text
to CIE Direct.
Highlights the key pieces of
information on each page.
Administrative forms
Appears next to the
administrative forms referenced
on the page.
4
Cambridge Professional Development Qualiications Administrative Guide
Processes for Cambridge
Associates and their
Associate Centres
Highlights differences to
processes for Cambridge
Associates and their Associate
Centres. You should also
refer to the section of this
guide called ‘Cambridge
Associate and Associate Centre
responsibilities for Cambridge
Professional Development
Qualiications’.
Preparation
An overview
The structure
• The qualiications are modular.
• Certiicate qualiications consist of one module.
1
• Diploma qualiications consist of three modules.
• Modules are assessed separately and the results achieved in modules are stored on the Cambridge
database.
• A candidate has three years from the submission of Module 1 to make an entry for Module 2.
Entries
The assessment model
2
• A candidate has one year from the submission of Module 2 to make an entry for Module 3.
• A candidate who is awarded a Fail in a module may resubmit the module at a later date in order to
achieve a Pass or Distinction.
• A candidate can only resubmit a module twice.
• A candidate who has achieved a Pass in a module cannot resubmit the module to gain a better grade.
• A candidate must achieve a Pass or Distinction in Module 1 (the Certiicate) before an entry is made for
Module 2.
Portfolios
• The candidate must resubmit the module within one year of the candidate’s irst submission.
3
Grading and certiicates
• The module results are graded Distinction, Pass or Fail.
• A candidate who has achieved a Pass or Distinction in the qualiication as a whole, according to the award
rules, will be awarded a certiicate.
• Certiicates will be issued ‘with Distinction’ if a grade of Distinction is achieved.
Results and certiicates
• A candidate must achieve a Pass or Distinction in Module 2 before an entry is made for Module 3.
4
Cambridge Professional Development Qualiications Administrative Guide 1 Preparation 5
Step-by-step guide to administering Cambridge Professional
Development Qualiications
Cambridge
After Centre registration is
complete, we give you
access to the Cambridge
Secure Exchange and the
relevant support materials.
Centre/candidate
Centre runs professional
development programme
for the qualiication.
Candidates complete
portfolio.
If you do not do this
we cannot process
entries and our
examiners cannot
mark portfolios.
Centre uploads entry form
and portfolios to us
through the Cambridge
Secure Exchange,
including Unique
Candidate Identiiers. See
section 2.4 for details.
Programme Leader checks
that portfolios are
complete, including:
• portfolio cover sheet
• evidence of learning
• evidence of practice
• evidence of relection.
Centre checks statements
of entry to make sure the
entries held at Cambridge
are correct.
Entries that have been
accepted can be
viewed on CIE
Direct.
We despatch results and
certiicates to Centres.
We validate entry data and
send entry feedback to the
Centre when entries are
loaded.
Centre informs us of any
amendments required.
We release results to
Centres on CIE Direct by
the dates listed in the 'Key
dates and activities'
section of this guide.
Our examiners mark
portfolios.
Centre may request an
enquiry about results.
Cambridge Associates/
Associate Centres
This process is different for Cambridge
Associates and their Associate Centres.
Please refer to the section of this guide called
‘Cambridge Associate and Associate Centre
responsibilities for Cambridge Professional
Development Qualiications’.
6 1 Preparation Cambridge Professional Development Qualiications Administrative Guide
If you do not do
this your certiicates
may be printed
incorrectly.
Preparation
Support from Cambridge
Overview
We provide a wide range of support for exams oficers. This section takes you through the support we
offer and tells you how to access it.
Customer Services address:
Customer Services
Cambridge International Examinations
1 Hills Road, Cambridge, CB1 2EU
United Kingdom
Please tell us your Centre name and number when you contact us.
their Cambridge Associate with any queries.
1.1
Cambridge website
1.2
Visit our website for information about:
Associate Centres should contact
It is a secure online exchange server which should
be used to:
• our programmes and qualiications
2
Cambridge Secure Exchange
You can access the Cambridge Secure Exchange at
https://exchange.cie.org.uk
• administering our exams
Entries
info@cie.org.uk
www.cie.org.uk/help
+44 1223 553554
+44 1223 553558
Portfolios
Email:
Website:
Telephone:
Fax:
1
3
• latest news and events
• download iles from the Cambridge Professional
Development Qualiications Information Pack
• professional development
• upload entry iles and candidate portfolios.
• our blog.
You can also visit our website to access CIE
Direct (password required) and the >Cambridge
Handbook.
Go to www.cie.org.uk
The Cambridge Secure Exchange is password
protected. If you are eligible to run the Professional
Development Qualiications, your exams oficer
will have been given login details. The login details
should be kept secure. If your exams oficer
forgets the password please click ‘Request a
password change’ on the login page.
Results and certiicates
• syllabuses and specimen papers
4
Important information
There is a separate section of the website
with information about Cambridge Professional
Development Qualiications for teachers.
Go to www.cie.org.uk/pdq to ind out more.
Cambridge Associates/
Associate Centres
This process is different for Cambridge
Associates and their Associate Centres.
Please refer to the section of this guide called
‘Cambridge Associate and Associate Centre
responsibilities for Cambridge Professional
Development Qualiications’.
Cambridge Professional Development Qualiications Administrative Guide 1 Preparation 7
Support from Cambridge (continued)
1.3
CIE Direct
1.4
The ‘Help’ section of our website
The ‘Help’ section of our website contains an
online bank of answers to frequently asked
questions about Cambridge exams and services.
Simply type your question into the search box
or use the menu to guide you. The ‘FAQs and
Important Announcements’ section alerts you to
key information.
Our ‘Help’ section:
CIE Direct is a secure online tool for Cambridge
exams oficers. It allows you to:
• saves you time
• view accepted entries
• is reviewed and updated daily
• view results
• is available 24 hours a day.
• view our fees list in the ‘My Messages’ section.
The site is password protected. After we have
registered your Centre we send you login details
by email. Keep these details secure. If you forget
your password contact Customer Services
(info@cie.org.uk). If the exams oficer changes
at your Centre send us your new exams oficer’s
contact details as soon as possible by completing
Preparation – Form 6. This form is available from
CIE Direct.
Access CIE Direct at https://direct.cie.org.uk.
Contact Customer Services if you cannot access
the site.
Cambridge Associates/
Associate Centres
Cambridge Associates can contact Customer
Services to request access to CIE Direct for
their Associate Centres. Once the account
has been set up, we will upload login
details to the ‘My Messages’ section of the
Cambridge Associate’s CIE Direct account.
The Cambridge Associate must pass the
relevant login details securely to their Associate
Centre(s).
• contains more than 1200 answers
Visit www.cie.org.uk/help
1.5
Communications toolkit
To make it easier for schools to access our
marketing support resources, the Communications
toolkit has replaced the Marketing Resources
area of our website. It is the place to go if you are
planning an open day or parents’ evening, or if
you want to announce your status as a Cambridge
school. You will ind presentations, videos, posters,
event banners, press releases and more.
Everything is free to access. If you want to
download your customer logo you will be asked to
log in using your Centre number.
Access the Communications toolkit at
www.cie.org.uk/toolkit
For further details, please refer to the section
of this guide called ‘Cambridge Associate and
Associate Centre responsibilities for Cambridge
Professional Development Qualiications’.
8 1 Preparation Cambridge Professional Development Qualiications Administrative Guide
You can download the Cambridge PDQ Information
Pack from the Cambridge Secure Exchange.
The folder contains all the information you
need to administer the Cambridge Professional
Development Qualiications that you are eligible to
offer, including:
Important information
Please make sure that you are using the
current guide and information pack – both
apply to the calendar year concerned, running
from 1 January to 31 December. The guide and
information pack on the Cambridge Secure
Exchange are the current versions.
To ind the relevant Cambridge PDQ assessment
templates and information pack on the Cambridge
Secure Exchange:
• the entry form spreadsheet
• portfolio templates and syllabuses for:
– Cambridge International Certiicate in
Teaching & Learning
– Cambridge International Diploma in Teaching
& Learning
– Cambridge International Certiicate in
Teaching with Digital Technologies
– Cambridge International Diploma in Teaching
with Digital Technologies
– Cambridge International Certiicate in
Teaching Bilingual Learners
– Cambridge International Diploma in Teaching
Bilingual Learners
– Cambridge International Certiicate in
Educational Leadership
– Cambridge International Diploma in
Educational Leadership
2
• log into the Cambridge Secure Exchange
• click on the ‘Folders’ link on the left of the
screen
• click on ‘Distribution’
• click on ‘Professional Development
Qualiications’
Portfolios
• the key dates
1
Entries
Cambridge Professional
Development Qualiications
Information Pack
• click on ‘Cambridge PDQ Information Pack’.
3
Within this folder there are separate sub folders
containing resources for each PDQ qualiication.
There is also a sub folder named ‘Cambridge PDQ
Admin Guide, Forms & Candidate Handbook’ which
contains this guide and the relevant forms.
Results and certiicates
1.6
Preparation
Support from Cambridge (continued)
4
• administrative forms for Cambridge Professional
Development Qualiications:
– Results and Certiicates – Form 12
– Results and Certiicates – Form 13
• the Programme Leader Guide
• the Candidate Handbook
• a copy of this guide.
Cambridge Professional Development Qualiications Administrative Guide 1 Preparation 9
Key dates and activities
Please make sure information reaches us by the dates given in bold.
The details in italics show the dates by which we will send you information.
Assessment
series
Final date for
portfolios to
be received by
Cambridge
Cambridge
despatches
statements of
entry
Results release
date on CIE
Direct
Deadlines for
submitting
enquiries about
results
January 2017
29 January 2017
17 February 2017
24 March 2017
05 May 2017
February 2017
26 February 2017
17 March 2017
21 April 2017
02 June 2017
March 2017
Not available
Not available
Not available
Not available
April 2017
30 April 2017
19 May 2017
23 June 2017
04 August 2017
May 2017
28 May 2017
16 June 2017
21 July 2017
01 September 2017
June 2017
25 June 2017
14 July 2017
18 August 2017
29 September 2017
July 2017
30 July 2017
18 August 2017
22 September 2017
03 November 2017
August 2017
27 August 2017
15 September 2017
20 October 2017
01 December 2017
September 2017
24 September 2017
13 October 2017
17 November 2017
29 December 2017
October 2017
29 October 2017
17 November 2017
22 December 2017
02 February 2018
November 2017
26 November 2017
15 December 2017
19 January 2018
02 March 2018
December 2017
31 December 2017
19 January 2018
23 February 2018
06 April 2018
There is no March series.
Statements of results and certiicates are despatched approximately 10 days after the release of results for
each series.
We will despatch certiicates for candidates who have satisied the award criteria after each results release.
10 1 Preparation Cambridge Professional Development Qualiications Administrative Guide
Preparation
Qualiication award rules
Cambridge International Certiicate in Teaching & Learning
Module
certiicate
code
Module
code
Module title
6208
4164
Exploring teaching and learning
Language
Award rules
This qualiication is available in English.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
Entries
1
2
Module
code
Module title
6209
4164
Exploring teaching and learning
Module 1
4165
Teaching and learning in action
Module 2
4166
Developing professional practice
Module 3
Language
Certiication
This qualiication is available in English.
Certiicates are issued if the candidate achieves a
Pass or Distinction for the Certiicate or Diploma
qualiications.
Award rules
Module entries
Certiicates will be issued ‘with Distinction’ if a
grade of Distinction is achieved in two of the three
modules.
A candidate must achieve a Pass or Distinction in
Module 1 before making an entry for Module 2.
Time limit
A candidate must achieve a Pass or Distinction in
Module 2 before making an entry for Module 3.
The candidate’s entry and portfolio for Module 2
must be submitted within three years of the
candidate successfully completing Module 1.
3
Results and certiicates
Module
certiicate
code
Portfolios
Cambridge International Diploma in Teaching & Learning
4
Module grades
Modules will be graded either Distinction, Pass or
Fail.
The candidate’s entry and portfolio for Module 3
must be submitted within one year of the
candidate successfully completing Module 2.
Cambridge Professional Development Qualiications Administrative Guide 2 Entries 11
Qualiication award rules (continued)
Cambridge International Certiicate in Teaching with Digital Technologies
Module
certiicate
code
Module
code
Module title
6224
4167
Exploring teaching and learning with digital technologies
Language
Award rules
This qualiication is available in English.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
Cambridge International Diploma in Teaching with Digital Technologies
Module
certiicate
code
Module
code
Module title
6225
4167
Exploring teaching and learning with digital technologies
Module 1
4168
Developing relective practice in teaching with digital technologies
Module 2
4169
Reviewing the impact of digital technologies on education
Module 3
Language
Certiication
This qualiication is available in English.
Certiicates are issued if the candidate achieves a
Pass or Distinction for the Certiicate or Diploma
qualiications.
Award rules
Module entries
Certiicates will be issued ‘with Distinction’ if a
grade of Distinction is achieved in two of the three
modules.
A candidate must achieve a Pass or Distinction in
Module 1 before making an entry for Module 2.
Time limit
A candidate must achieve a Pass or Distinction in
Module 2 before making an entry for Module 3.
The candidate’s entry and portfolio for Module 2
must be submitted within three years of the
candidate successfully completing Module 1.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
The candidate’s entry and portfolio for Module 3
must be submitted within one year of the
candidate successfully completing Module 2.
12 2 Entries Cambridge Professional Development Qualiications Administrative Guide
Preparation
Qualiication award rules (continued)
Cambridge International Certiicate in Teaching Bilingual Learners
Module
certiicate
code
Module
code
Module title
6238
4193
Exploring teaching bilingual learners through an additional language
Language
Award rules
This qualiication is available in English.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
Entries
1
2
Module
code
Module title
6239
4193
Exploring teaching bilingual learners through an additional language
Module 1
4194
Developing relective practice in teaching bilingual learners
Module 2
4195
Evaluating theory and practice in teaching bilingual learners
Module 3
Language
Certiication
This qualiication is available in English.
Certiicates are issued if the candidate achieves a
Pass or Distinction for the Certiicate or Diploma
qualiications.
Award rules
Module entries
Certiicates will be issued ‘with Distinction’ if a
grade of Distinction is achieved in two of the three
modules.
A candidate must achieve a Pass or Distinction in
Module 1 before making an entry for Module 2.
Time limit
A candidate must achieve a Pass or Distinction in
Module 2 before making an entry for Module 3.
The candidate’s entry and portfolio for Module 2
must be submitted within three years of the
candidate successfully completing Module 1.
3
Results and certiicates
Module
certiicate
code
Portfolios
Cambridge International Diploma in Teaching Bilingual Learners
4
Module grades
Modules will be graded either Distinction, Pass or
Fail.
The candidate’s entry and portfolio for Module 3
must be submitted within one year of the
candidate successfully completing Module 2.
Cambridge Professional Development Qualiications Administrative Guide 2 Entries 13
Qualiication award rules (continued)
Cambridge International Certiicate in Educational Leadership
Module
certiicate
code
Module
code
Module title
6247
4196
Exploring leadership
Language
Award rules
This qualiication is available in English.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
Cambridge International Diploma in Educational Leadership
Module
certiicate
code
Module
code
Module title
6248
4196
Exploring leadership
Module 1
4197
Leading and improving teaching and learning
Module 2
4198
Leading change for improvement and developing staff
Module 3
Language
Certiication
This qualiication is available in English.
Certiicates are issued if the candidate achieves a
Pass or Distinction for the Certiicate or Diploma
qualiications.
Award rules
Module entries
Certiicates will be issued ‘with Distinction’ if a
grade of Distinction is achieved in two of the three
modules.
A candidate must achieve a Pass or Distinction in
Module 1 before making an entry for Module 2.
Time limit
A candidate must achieve a Pass or Distinction in
Module 2 before making an entry for Module 3.
The candidate’s entry and portfolio for Module 2
must be submitted within three years of the
candidate successfully completing Module 1.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
The candidate’s entry and portfolio for Module 3
must be submitted within one year of the
candidate successfully completing Module 2.
14 2 Entries Cambridge Professional Development Qualiications Administrative Guide
Preparation
Making entries
Overview
• When you complete the entry form, assign a Unique Candidate Identiier (UCI) to each of your
candidates.
1
• Please submit a module entry for every candidate in each series.
Important dates
For Cambridge Professional Development
Qualiications you must submit the entry
form and the portfolios at the same time. The
monthly submission dates are in the ‘Key dates
and activities’ section of this guide.
2.1 Estimated entries
Estimated entries are your Centre’s best projection
of the number of candidates that you will enter for
a module in a particular series.
Estimated entries are free and do not commit your
Centre in any way. We use them to ensure we
recruit and train enough examiners.
A copy of the estimated entries form is available
in the information pack. We also send you a copy
at the start of your programme. Instructions for
completing and returning the form are given on the
form.
2.2 What are entries?
Entries tell us which candidate portfolios you are
submitting for the series.
2.3 How to make entries
submit it to us through the Cambridge Secure
Exchange with your candidate portfolios. A
candidate can only be entered for one module
per series. All the module entry codes you need
to make your entries are on pages 11–14 of this
guide.
When you have completed the entry form and
checked that the information is complete, accurate
and corresponds to the candidate portfolios,
upload the ile to the Cambridge Secure Exchange,
together with the portfolios. Create a single zip
folder, using the naming convention shown in
section 3.3 of this guide.
Important information
2
Portfolios
• We assess the portfolios we receive by each monthly deadline according to the dates in the ‘Key
dates and activities’ section of this guide. We will assess any portfolios we receive after the monthly
deadline the following month.
3
Results and certiicates
• Check the entry form is correct before submitting it so we can process your entries and issue your
results by the dates published in the ‘Key dates and activities’ section of this guide.
Entries
• Send your entry form for individual candidates or groups of candidates at the same time as you send
us the portfolio(s).
4
Each portfolio submitted should have a
corresponding entry on the entry form for that
series.
2.4 What is a Unique Candidate
Identiier (UCI)?
The UCI is a unique number that helps us identify
each candidate. We use it to track module entries
and results over several series.
A UCI is unique to a candidate and once issued
must be submitted with every module entry made
for that candidate.
The UCI is made up of the following characters:
To make your entries download the
PDQentform2017 entry form from the Cambridge
Secure Exchange, follow the instructions and
• the Centre number of the Centre that makes
the irst module entry for a candidate (ive
characters)
Cambridge Professional Development Qualiications Administrative Guide 2 Entries 15
Making entries (continued)
• the year the UCI was allocated to the
candidate, for example, 17 if the UCI was
allocated in 2017 (two characters)
Step 2: Approximately two weeks after the entries
deadline for that series, you can view your entries
on CIE Direct by following these instructions:
• the candidate number, which is a unique
number allocated by the exams oficer or
Programme Leader (four characters in the range
0001 to 9999)
1. Go to your CIE Direct homepage and click on
‘Administer Exams’.
• a check digit – this is automatically generated
by the entry form when you have entered all
the other characters. If you have any problems
with the check digit contact Customer Services
and they will give you a number you can add.
Do not try and add your own check digit (one
character).
Example
Centre
number
Year
Candidate
number
Check
digit
AB123
17
2569
X
Important information
• You must assign a 12-character Unique
Candidate Identiier (UCI) to each candidate.
Do not assign the same UCI to more than
one candidate.
• The UCI that is issued to the candidate
when their irst entry is made is used for all
of their future entries. Do not assign more
than one UCI to each candidate as this
could result in the candidate not receiving
their certiicates.
• Submit one entry form containing all your
entries for all qualiications in the series.
Any changes you make will be treated as
entry amendments.
• The Head of Centre is responsible for
making sure your entries are accurate.
2.5 Conirming entries
Follow these steps to check that we have received
your entries:
Step 1: Once your upload is complete in the
Cambridge Secure Exchange, a window will appear
stating ‘Transfer complete’. You need to click ‘OK’.
2. Within the ‘Administer Exams’ tab, click on
‘Results’.
3. In the ‘Results’ area, use the drop-down menu
located underneath the words ‘Professional
Development’ and search for the series that
corresponds to your entries.
4. Once you have located the correct series, select
it and click ’Go’ to the right of the drop-down
menu.
5. Within the relevant series, you will see a list
of syllabus codes and the entries that we have
received successfully.
6. To view each candidate entry, click on the
syllabus title and you will see a complete list of
candidates entered for that syllabus.
Carry out this check to ensure that your
entries have been processed. If you cannot
view your candidate entries please email us at
info@cie.org.uk
Step 3: Two weeks after the portfolio deadline
for each series, we will despatch the following
documents conirming your entries.
Statements of entry
Statements of entry show the candidate’s details,
the module they are entered for and the module
certiicate code. Give the statements to your
candidates and ask them to check them carefully.
Contact us immediately if any of their details are
incorrect or if any statements are missing. If you
need to make any amendments to your entries
email us with your Centre number, the name and
number of the candidates requiring amendments
and details of what you would like to change.
Candidate entry list
The candidate entry list is a summary of all your
entries, listing each candidate and the module they
have been entered for.
Centre summary of entries
The Centre summary of entries shows the total
number of entries made for each module.
16 2 Entries Cambridge Professional Development Qualiications Administrative Guide
Candidates who have achieved a Pass cannot
resubmit that module to improve their grade.
Candidates who fail a module can resubmit that
module within one year of the irst submission in
order to achieve a Pass or Distinction. Candidates
can make a maximum of three submissions to
achieve a Pass grade. You submit re-sit module
entries in the same way as all other entries.
1
Entries
2.6 How many times can a candidate
submit a module?
Preparation
Making entries (continued)
We will charge an entry fee for each module entry
for each candidate.
The fee is the same
whether the entry is a irst submission or a resubmission.
When we receive your entries or amendments, we
send you an invoice for the outstanding balance on
your account.
Please refer to the section of this guide called
‘Cambridge Associate and Associate Centre
responsibilities for Cambridge Professional
Development Qualiications’.
3
Results and certiicates
We invoice Centres for entry fees. You can ind
details of the rates and methods of payment in the
Cambridge fees list, which is issued annually and
available from the ‘My Messages’ section of CIE
Direct.
Portfolios
2
2.7 How much do entries cost?
4
Cambridge Professional Development Qualiications Administrative Guide 2 Entries 17
Portfolio preparation
Overview
• Each portfolio must be the candidate’s original work.
• Folders that contain the individual candidate’s portfolio should be named correctly with the Unique
Candidate Identiier (UCI) and the module code.
• Portfolios submitted without all the necessary evidence will be returned as a ‘Fail’. There is no
discounted fee for re-marking assignments.
• The Programme Leader should ensure that candidate portfolios submitted for marking contain all the
necessary evidence.
3.1 Portfolio templates
Candidates must use the portfolio templates and
forms, provided in the Cambridge PDQ Information
Pack on the Cambridge Secure Exchange.
Portfolios must be submitted electronically
through the Cambridge Secure Exchange.
Submit candidate portfolios as a single folder. The
folder should contain all evidence required for
examination. Candidates should name documents
within the folder following the naming conventions
outlined on the portfolio template. You may have
to resubmit the portfolios if evidence is not
presented clearly.
The portfolio template should be submitted as
a Microsoft Word document. We advise against
saving and submitting the completed portfolio
template as a pdf, as candidates risk losing
information in the conversion process.
3.2 Presentation of portfolios
Authenticity
For assessment purposes the portfolio cover sheet
must be completed accurately, i.e. the work should
be clearly marked with the candidate’s name and
Unique Candidate Identiier, Centre number, the
module title and module code.
The Programme Leader is also responsible for
ensuring that all staff supervising candidates’
work for the qualiication are aware of current
regulations set out in this document and carry out
assessments and record-keeping.
You must actively ensure the authenticity of
work before it is submitted to Cambridge for
assessment. The portfolio cover sheet includes
a declaration of authenticity. By submitting the
assignment the Centre and candidate declare that
the work is the candidate’s own, and that any work
taken from another source has been appropriately
referenced and acknowledged. Centres will be
held responsible if issues of authenticity are not
addressed.
In cases where there is doubt about the
authenticity of any work submitted for assessment,
we reserve the right to undertake appropriate
checks, such as telephone or other interviews,
to determine whether the work is authentic. Any
decisions we reach on matters of authenticity and
any subsequent action taken will be inal.
Scanning evidence
Candidates may insert scanned copies of learner
feedback (samples of learner feedback or a
maximum of six digital photographs) to support
their portfolio.
3.3 Naming portfolio folders
Portfolios should be submitted as a folder, named
following the instructions below. Submit one folder
only per candidate.
All candidate portfolio folders should be given a
16-character ilename made up of the following:
a. the candidate’s UCI (12 characters)
b. the module code for the portfolio (four
characters) – module codes are listed in the
‘Qualiication award rules’ section of this guide
and on the entry form (PDQentform2017).
Example: AB123102569T4164
This example is a portfolio for module 4164 for
candidate AB123102569T.
18 3 Portfolios Cambridge Professional Development Qualiications Administrative Guide
Once you have named all individual candidate
portfolio folders correctly, save all the folders in one
zip folder together with a completed entry form.
This zip folder should be given a ilename made up
of the following:
Preparation
Portfolio preparation (continued)
1
a. PDQ
b. Centre number
Entries
c. Date the zip folder was created
Example: PDQAB123170417
This example is a zip folder uploaded by Centre
AB123 on 17 April 2017.
2
The zip folder containing all candidates’ portfolios
and the entry form must not exceed 2 GB in total.
3
Results and certiicates
3.4 File sizes
Portfolios
You must only upload one zip folder per series.
Your zip folder must contain the portfolios for all
candidates and one entry form.
4
Cambridge Professional Development Qualiications Administrative Guide 3 Portfolios 19
Submitting portfolios
3.5 How to submit portfolios
Login
For each series, you must submit a zip folder
containing:
Go to https://exchange.cie.org.uk and log in using
your Cambridge Secure Exchange username and
password. Email info@cie.org.uk if you do not
have login details.
• the individual candidate portfolio folders
• the completed entry form.
You must only upload one zip folder per series.
If you have forgotten your password, select
‘Request a password change’.
If you do not provide Cambridge with correctly
completed entry forms or all of the required
documentation, we may carry over the submission
to a subsequent series.
We will not process the work until the correct
documentation is received.
3.6 Submitting zip folders through the
Cambridge Secure Exchange
This section of the guide shows you how to upload
your zip folder to the Cambridge Secure Exchange.
The low diagram below gives an overview of the
process for submitting work.
Add the Cambridge Secure Exchange as a
trusted site
Check that the Cambridge Secure Exchange is
listed as a trusted site on your browser’s security
settings. If https://exchange.cie.org.uk is not
already listed, type in the URL and click ‘Add’.
Prepare portfolios and
entry form as stated in
this guide
Log into the Cambridge
Secure Exchange
Navigate to your
home folder
Upload the zip folder
using the Upload Wizard
Conirm upload details
20 3 Portfolios Cambridge Professional Development Qualiications Administrative Guide
Enabling the JavaScript Upload Wizard
The Upload Wizard is a browser add-on tool that
helps you upload iles faster and more eficiently.
If you are using Internet Explorer 11, you may need
to enable the JavaScript Upload Wizard. To do this:
It is recommended you use the Upload Wizard to:
1. Select ‘My Account’ and locate the Edit Your
Upload/Download Wizard Settings’ section.
• upload iles faster using drag and drop
• upload multiple iles at once.
2. Click ‘Change/Upload Wizard Status (ActiveX
Version)’ then select ‘Disable the Wizard’.
The Cambridge Secure Exchange comes with three
types of Upload Wizard: JavaScript, ActiveX, and
Java. The table below shows the browsers that are
supported by each Upload Wizard.
3. Go back to the ‘Edit Your Upload/Download
Wizard Settings’ section and click ‘Change
Upload/Download Wizard Status (JavaScript
Version)’ then select ‘Enable the Wizard’.
1
Entries
Upload Wizard
Preparation
Submitting portfolios (continued)
2
Upload Wizard
Chrome
Safari*
Microsoft
Edge
(Windows
10)
Firefox
Internet
Explorer 7,
8, 9 or 10
Internet
Explorer 11
JavaScript
(recommended)
9
9
9
9
8
9
ActiveX
8
8
8
8
9
9
Java
8
8
8
9
8
8
* Safari on Windows is not compatible with the
Cambridge Secure Exchange.
3
Results and certiicates
Browser
Portfolios
We recommend you use the JavaScript Upload
Wizard as it is available on all browser types,
is enabled automatically on all non-Internet
Explorer browsers and does not require
installation.
4
Cambridge Professional Development Qualiications Administrative Guide 3 Portfolios 21
Submitting portfolios (continued)
3.7 Using the Upload Wizard
Step 3
Submitting work using the JavaScript
Upload Wizard
The following window will open. Click ‘Add File’.
Important information
• These instructions should be used if you
are using Chrome, Safari, Microsoft Edge,
Firefox or Internet Explorer 11 to submit
work using the JavaScript Upload Wizard.
• If you are using Internet Explorer 7, 8, 9
or 10, go to the ‘Submitting work using
the ActiveX Upload Wizard’ section of this
guide.
Step 4
Step 1
Select ‘Go to your Home Folder’ from the ‘Browse
Files and Folders’ section on your homepage.
Locate the zip folder on your PC/laptop.
Alternatively, ind the zip folders you want to
upload and drag them into the wizard.
Alternatively, you can access your home folder by
selecting ‘Folders’ and selecting it from the folders
list.
Step 5
The zip folder you have selected will appear in the
wizard. When you have selected the zip folder you
need, click ‘Upload’.
Step 2
Click ‘Launch the Upload Wizard’.
22 3 Portfolios Cambridge Professional Development Qualiications Administrative Guide
Step 6
1
Entries
A window will appear showing you the progress of
the upload.
Alternatively, you can access your home folder by
selecting ‘Folders’ and selecting it from the folders
list.
Preparation
Submitting portfolios (continued)
2
Step 2
Click ‘Launch the Upload Wizard’.
Portfolios
When the iles have been uploaded the following
message will appear. Click ‘Close’.
Step 3
The following window will open. Select ‘Add File’.
Results and certiicates
3
4
Your iles will now be uploaded.
Submitting work using the ActiveX Upload
Wizard
Step 1
Select ‘Go to your Home Folder’ from the ‘Browse
Files and Folders’ section on your homepage.
Step 4
Locate the zip folders on your PC/laptop.
Alternatively, drag and drop the folders into the
wizard.
Cambridge Professional Development Qualiications Administrative Guide 3 Portfolios 23
Submitting portfolios (continued)
Step 5
Step 8
The folders you have selected will appear in the
wizard. When you have selected the folders you
need, click ‘Next’.
Once complete, the following window will open.
Click ‘OK’ to close the window.
Your folders will now be uploaded.
Step 6
The following window will open. Select ‘Upload
iles individually’ then click ‘Next’.
Important information
If you have dificulty using the Cambridge
Secure Exchange, please email our
Customer Service team for further support at
info@cie.org.uk
Step 7
A window will appear showing you the progress of
your upload.
24 3 Portfolios Cambridge Professional Development Qualiications Administrative Guide
Preparation
Malpractice and maladministration
Overview
• Malpractice is an action by a candidate that breaks Cambridge regulations and potentially threatens
the integrity of our assessments. Maladministration is an action by a Centre that breaks our
regulations and potentially threatens the integrity of our assessments. Both can happen at any time
during the assessment process.
1
• The Head of Centre must make sure that the Centre complies with the regulations below, and must
report all cases of suspected malpractice and maladministration to Cambridge.
Entries
• You are responsible for reporting any potential cases of malpractice or maladministration to your
principal/Head of Centre.
2
• misusing assessment material
• behaving in a way that undermines the integrity
of the qualiications
• not following the conditions or instructions
designed to maintain the security of the
qualiications
• obtaining, receiving, exchanging or passing on
information which may be assessment related,
except for the purposes of authorised portfolio
supervision
• pretending to be someone else, or arranging
for someone else to complete their portfolio for
them
• including inappropriate, offensive or obscene
material in portfolios
• copying from another candidate; each candidate
portfolio should be unique to that candidate
• plagiarising by not acknowledging sources
properly and/or submitting another person’s
work as if it were their own
• deliberately destroying another person’s work
• altering any results document, including
certiicates.
The following are examples of maladministration by
the Centre. The list is not exhaustive and we may
consider other instances of maladministration at
our discretion:
• offering a programme that does not give all
candidates the opportunity to achieve the award
• failing to offer a programme which prepares
the majority of the candidates to successfully
complete the award
• failing to follow the assessment guidelines set
out in the syllabus
• failing to submit candidate portfolios in the
correct format
• the Programme Leader failing to manage the
attendance and work of other trainers, mentors
and visiting speakers as necessary
Portfolios
The following are examples of malpractice by
candidates. The list is not exhaustive and we may
consider other instances of malpractice at our
discretion:
• running a programme for one of Cambridge’s
Professional Development Qualiications
without an accredited Programme Leader at the
Centre
3
Results and certiicates
3.8 Examples of malpractice and
maladministration
4
• assisting candidates with the production of
portfolios beyond what would be considered
reasonable
• consistently failing to ensure that candidates’
work is complete and authentic
• running a course with signiicant deviation from
the programme plan approved by Cambridge –
for example, including online training which has
not been approved by Cambridge.
Important information
You must inform Cambridge if your Programme
Leader changes or is due to change. If you wish
to continue to offer Cambridge Professional
Development Qualiications, you need to
reapply to offer these qualiications with a new
Programme Leader.
Cambridge Professional Development Qualiications Administrative Guide 3 Portfolios 25
Malpractice and maladministration (continued)
3.9 What to do if you suspect
malpractice or maladministration
The Head of Centre needs to report any
established, suspected or alleged cases of
malpractice by candidates or maladministration
by their staff in writing with evidence as soon as
possible.
They must carry out the initial investigation into any
cases of alleged malpractice or maladministration.
We may require the Head of Centre to carry out
subsequent investigations. If this is the case,
we will notify the Centre and tell them what
type of report they need to submit following the
investigation.
The Centre must make any member of staff
accused of maladministration fully aware
(preferably in writing), at the earliest opportunity, of
the nature of the alleged maladministration and the
possible consequences should maladministration
be proved. Any member of staff accused of
maladministration must have the opportunity to
respond (preferably in writing) to the allegations
made.
3.10 What action will Cambridge take in
the event of suspected malpractice
or maladministration?
• inform other awarding bodies of the details of
the case and the action taken
• inform the police and other relevant authorities.
We may reach other outcomes or apply penalties
as appropriate.
Cambridge will endeavour to make sure
that candidates are neither advantaged
nor disadvantaged as a consequence of
maladministration by staff. However, it may be
necessary to withhold results until we have fully
considered the case.
We will seek to establish the full facts and
circumstances of any alleged malpractice or
maladministration, and, where appropriate,
information about the individual’s conduct in
other assessments. In certain circumstances,
for example, when a candidate’s account of
events is different from the Centre’s, we may
deal directly with the candidate or the candidate’s
representative.
3.11 Appeals
To appeal against a decision made by
Cambridge in malpractice or maladministration
cases, please refer to the section of the
>Cambridge Handbook called ‘Cambridge Appeals
Regulations and Guidance’.
On the basis of evidence received, we will consider
each case and decide on the action to take. We
may apply one or more of the following outcomes:
• no further action
• deduct marks or award no marks
• disqualify the candidate from the qualiication
in question and in some cases disqualify the
candidate from all qualiications
• stop a candidate from entering Cambridge
examinations and assessments for up to ive
years
• issue a warning about future conduct to the
Centre or staff involved
• ban members of staff from any involvement in
the administration of Cambridge qualiications
for a speciied period of time
• ban the Centre from entering Cambridge
qualiications
26 3 Portfolios Cambridge Professional Development Qualiications Administrative Guide
Preparation
Understanding and preparing for results
Overview
• Read this section to prepare for the release of results. It sets out everything you need to know so
you can make sure that your candidates get their results and that you can answer their queries.
1
• We release results online through CIE Direct and follow them up with hard-copy statements of
results and certiicates.
We do not give you a proile of the grade each
candidate achieved in each module or the module
grade boundaries.
4.2 Examiner feedback on portfolios
4.1 Results documentation
Statements of results for candidates
You will receive a statement of results for every
candidate. It lists all the modules entered by
an individual candidate and the module grades
awarded.
Statements of results are printed on full-colour
watermarked stationery.
Examiner feedback on the portfolios marked in the
series is despatched to Centres with the results.
Cambridge examiners write feedback for the
Programme Leader on the portfolios they have
marked for the series. The feedback is intended to
give information on how candidates performed.
This helps the Programme Leader give feedback to
candidates and inform the Cambridge PDQ learning
programme in their Centre. Reports will normally
include the following information:
As statements of results are a permanent record of
the assessment, please report any errors on them
immediately. If any of your statements of results
have been altered or damaged please contact
Customer Services.
• highlights of performance
The absence of a module result for a candidate
may indicate that the module records for that
candidate are not linked correctly, for example, if
a candidate has been given more than one UCI.
Any discrepancy should be reported to Cambridge
immediately as incorrect linking could mean you do
not receive a certiicate for that candidate.
A report on the qualiication is produced annually
and available from the Cambridge website at
www.cie.org.uk/pdq
Important information
Statements of results are not certiicates and
might not be accepted by a university or other
public body.
Portfolios
We issue module results through CIE Direct
by the dates in the ‘Key dates and activities’
section of this guide, and issue the hard-copy
statements of results and certiicates
approximately 10 days later.
2
3
Results and certiicates
Important dates
Results by syllabus
This is a list of all your candidates’ results by
syllabus.
Entries
• You can issue results to candidates as soon as they become available online or when you receive the
statements of results.
4
• points for development
• information on why a candidate portfolio has
received a Fail grade.
4.3 Checking and issuing results
We send your results by courier unless we are
instructed otherwise. We do not email or fax
results.
When you receive your results, please check
you have all the right documentation, including
a statement of results for all of your candidates.
If any documents are missing please contact
Customer Services immediately.
Cambridge Professional Development Qualiications Administrative Guide 6 Results and certiicates 27
Understanding and preparing for results (continued)
You are responsible for making sure all your
candidates receive their statements of results and
certiicates.
4.4
How module grades are reported
The module grades are Distinction, Pass and Fail.
Further information is in the ‘Qualiication award
rules’ section of this guide.
For each qualiication ‘NO RESULT’ shows that the
candidate failed a
Cambridge for
Cambridge Professional
Development Qualiications
Administrative Guide
Guidance for exams oficers
administering Cambridge examinations
and assessments
Valid for 2017
Contents
Introduction
1
Preparation
An overview
Step-by-step guide
Support from Cambridge
Key dates and activities
2
2
11
15
Portfolios
Portfolio preparation
Submitting portfolios
Malpractice and maladministration
4
5
6
7
10
Entries
Qualiication award rules
Making entries
3
3
18
20
25
Results and certiicates
Understanding and preparing for results
Enquiries about results and appeals process
Certiicates
Certifying statements and veriication of results
27
29
31
33
Cambridge Associate and Associate Centre responsibilities for Cambridge Professional
Development Qualiications
35
A–Z of terms
37
Cambridge Professional Development Qualiications Administrative Guide
This guide will help those responsible for the administration of
Cambridge Professional Development Qualiications (Cambridge
PDQs). You should use this guide alongside the documentation in the
Cambridge Professional Development Qualiications Information Pack.
You can download the Information Pack from the Cambridge Secure
Exchange.
You must follow the deadlines and processes
in this guide but you also need to read and
understand the >Cambridge Handbook. It sets
out the regulations for all Cambridge tests,
exams and assessments, and forms part of our
customers’ contract with us. The regulations you
need to follow are highlighted in the >Cambridge
Handbook by the following icon:
The >Cambridge Handbook is available from
the ‘Exams oficers’ section of our website at
www.cie.org.uk/examsofficersguide
We reserve the right to amend or vary the
information in this guide at any time. We will notify
you of any changes immediately. The changes will
have immediate effect unless otherwise stated.
Important information
This guide is written in the English language;
the English language text is the deinitive
version regardless of whether it is translated
into any other language.
This guide covers the following qualiications:
• Cambridge International Certiicate in Teaching
& Learning
• Cambridge International Diploma in Teaching &
Learning
• Cambridge International Certiicate in Teaching
with Digital Technologies
• Cambridge International Diploma in Teaching
with Digital Technologies
• Cambridge International Certiicate in Teaching
Bilingual Learners
• Cambridge International Diploma in Teaching
Bilingual Learners
• Cambridge International Certiicate in
Educational Leadership
• Cambridge International Diploma in Educational
Leadership
Cambridge Professional Development Qualiications Administrative Guide
3
Key to icons
To make it easier for you to ind the information you need quickly we have developed a set of icons.
New or updated information
Important dates
Highlights new or updated
information so you know what
has changed from last year.
Highlights the key dates on
each page.
CIE Direct
Important information
You will see this icon whenever
there is a reference in the text
to CIE Direct.
Highlights the key pieces of
information on each page.
Administrative forms
Appears next to the
administrative forms referenced
on the page.
4
Cambridge Professional Development Qualiications Administrative Guide
Processes for Cambridge
Associates and their
Associate Centres
Highlights differences to
processes for Cambridge
Associates and their Associate
Centres. You should also
refer to the section of this
guide called ‘Cambridge
Associate and Associate Centre
responsibilities for Cambridge
Professional Development
Qualiications’.
Preparation
An overview
The structure
• The qualiications are modular.
• Certiicate qualiications consist of one module.
1
• Diploma qualiications consist of three modules.
• Modules are assessed separately and the results achieved in modules are stored on the Cambridge
database.
• A candidate has three years from the submission of Module 1 to make an entry for Module 2.
Entries
The assessment model
2
• A candidate has one year from the submission of Module 2 to make an entry for Module 3.
• A candidate who is awarded a Fail in a module may resubmit the module at a later date in order to
achieve a Pass or Distinction.
• A candidate can only resubmit a module twice.
• A candidate who has achieved a Pass in a module cannot resubmit the module to gain a better grade.
• A candidate must achieve a Pass or Distinction in Module 1 (the Certiicate) before an entry is made for
Module 2.
Portfolios
• The candidate must resubmit the module within one year of the candidate’s irst submission.
3
Grading and certiicates
• The module results are graded Distinction, Pass or Fail.
• A candidate who has achieved a Pass or Distinction in the qualiication as a whole, according to the award
rules, will be awarded a certiicate.
• Certiicates will be issued ‘with Distinction’ if a grade of Distinction is achieved.
Results and certiicates
• A candidate must achieve a Pass or Distinction in Module 2 before an entry is made for Module 3.
4
Cambridge Professional Development Qualiications Administrative Guide 1 Preparation 5
Step-by-step guide to administering Cambridge Professional
Development Qualiications
Cambridge
After Centre registration is
complete, we give you
access to the Cambridge
Secure Exchange and the
relevant support materials.
Centre/candidate
Centre runs professional
development programme
for the qualiication.
Candidates complete
portfolio.
If you do not do this
we cannot process
entries and our
examiners cannot
mark portfolios.
Centre uploads entry form
and portfolios to us
through the Cambridge
Secure Exchange,
including Unique
Candidate Identiiers. See
section 2.4 for details.
Programme Leader checks
that portfolios are
complete, including:
• portfolio cover sheet
• evidence of learning
• evidence of practice
• evidence of relection.
Centre checks statements
of entry to make sure the
entries held at Cambridge
are correct.
Entries that have been
accepted can be
viewed on CIE
Direct.
We despatch results and
certiicates to Centres.
We validate entry data and
send entry feedback to the
Centre when entries are
loaded.
Centre informs us of any
amendments required.
We release results to
Centres on CIE Direct by
the dates listed in the 'Key
dates and activities'
section of this guide.
Our examiners mark
portfolios.
Centre may request an
enquiry about results.
Cambridge Associates/
Associate Centres
This process is different for Cambridge
Associates and their Associate Centres.
Please refer to the section of this guide called
‘Cambridge Associate and Associate Centre
responsibilities for Cambridge Professional
Development Qualiications’.
6 1 Preparation Cambridge Professional Development Qualiications Administrative Guide
If you do not do
this your certiicates
may be printed
incorrectly.
Preparation
Support from Cambridge
Overview
We provide a wide range of support for exams oficers. This section takes you through the support we
offer and tells you how to access it.
Customer Services address:
Customer Services
Cambridge International Examinations
1 Hills Road, Cambridge, CB1 2EU
United Kingdom
Please tell us your Centre name and number when you contact us.
their Cambridge Associate with any queries.
1.1
Cambridge website
1.2
Visit our website for information about:
Associate Centres should contact
It is a secure online exchange server which should
be used to:
• our programmes and qualiications
2
Cambridge Secure Exchange
You can access the Cambridge Secure Exchange at
https://exchange.cie.org.uk
• administering our exams
Entries
info@cie.org.uk
www.cie.org.uk/help
+44 1223 553554
+44 1223 553558
Portfolios
Email:
Website:
Telephone:
Fax:
1
3
• latest news and events
• download iles from the Cambridge Professional
Development Qualiications Information Pack
• professional development
• upload entry iles and candidate portfolios.
• our blog.
You can also visit our website to access CIE
Direct (password required) and the >Cambridge
Handbook.
Go to www.cie.org.uk
The Cambridge Secure Exchange is password
protected. If you are eligible to run the Professional
Development Qualiications, your exams oficer
will have been given login details. The login details
should be kept secure. If your exams oficer
forgets the password please click ‘Request a
password change’ on the login page.
Results and certiicates
• syllabuses and specimen papers
4
Important information
There is a separate section of the website
with information about Cambridge Professional
Development Qualiications for teachers.
Go to www.cie.org.uk/pdq to ind out more.
Cambridge Associates/
Associate Centres
This process is different for Cambridge
Associates and their Associate Centres.
Please refer to the section of this guide called
‘Cambridge Associate and Associate Centre
responsibilities for Cambridge Professional
Development Qualiications’.
Cambridge Professional Development Qualiications Administrative Guide 1 Preparation 7
Support from Cambridge (continued)
1.3
CIE Direct
1.4
The ‘Help’ section of our website
The ‘Help’ section of our website contains an
online bank of answers to frequently asked
questions about Cambridge exams and services.
Simply type your question into the search box
or use the menu to guide you. The ‘FAQs and
Important Announcements’ section alerts you to
key information.
Our ‘Help’ section:
CIE Direct is a secure online tool for Cambridge
exams oficers. It allows you to:
• saves you time
• view accepted entries
• is reviewed and updated daily
• view results
• is available 24 hours a day.
• view our fees list in the ‘My Messages’ section.
The site is password protected. After we have
registered your Centre we send you login details
by email. Keep these details secure. If you forget
your password contact Customer Services
(info@cie.org.uk). If the exams oficer changes
at your Centre send us your new exams oficer’s
contact details as soon as possible by completing
Preparation – Form 6. This form is available from
CIE Direct.
Access CIE Direct at https://direct.cie.org.uk.
Contact Customer Services if you cannot access
the site.
Cambridge Associates/
Associate Centres
Cambridge Associates can contact Customer
Services to request access to CIE Direct for
their Associate Centres. Once the account
has been set up, we will upload login
details to the ‘My Messages’ section of the
Cambridge Associate’s CIE Direct account.
The Cambridge Associate must pass the
relevant login details securely to their Associate
Centre(s).
• contains more than 1200 answers
Visit www.cie.org.uk/help
1.5
Communications toolkit
To make it easier for schools to access our
marketing support resources, the Communications
toolkit has replaced the Marketing Resources
area of our website. It is the place to go if you are
planning an open day or parents’ evening, or if
you want to announce your status as a Cambridge
school. You will ind presentations, videos, posters,
event banners, press releases and more.
Everything is free to access. If you want to
download your customer logo you will be asked to
log in using your Centre number.
Access the Communications toolkit at
www.cie.org.uk/toolkit
For further details, please refer to the section
of this guide called ‘Cambridge Associate and
Associate Centre responsibilities for Cambridge
Professional Development Qualiications’.
8 1 Preparation Cambridge Professional Development Qualiications Administrative Guide
You can download the Cambridge PDQ Information
Pack from the Cambridge Secure Exchange.
The folder contains all the information you
need to administer the Cambridge Professional
Development Qualiications that you are eligible to
offer, including:
Important information
Please make sure that you are using the
current guide and information pack – both
apply to the calendar year concerned, running
from 1 January to 31 December. The guide and
information pack on the Cambridge Secure
Exchange are the current versions.
To ind the relevant Cambridge PDQ assessment
templates and information pack on the Cambridge
Secure Exchange:
• the entry form spreadsheet
• portfolio templates and syllabuses for:
– Cambridge International Certiicate in
Teaching & Learning
– Cambridge International Diploma in Teaching
& Learning
– Cambridge International Certiicate in
Teaching with Digital Technologies
– Cambridge International Diploma in Teaching
with Digital Technologies
– Cambridge International Certiicate in
Teaching Bilingual Learners
– Cambridge International Diploma in Teaching
Bilingual Learners
– Cambridge International Certiicate in
Educational Leadership
– Cambridge International Diploma in
Educational Leadership
2
• log into the Cambridge Secure Exchange
• click on the ‘Folders’ link on the left of the
screen
• click on ‘Distribution’
• click on ‘Professional Development
Qualiications’
Portfolios
• the key dates
1
Entries
Cambridge Professional
Development Qualiications
Information Pack
• click on ‘Cambridge PDQ Information Pack’.
3
Within this folder there are separate sub folders
containing resources for each PDQ qualiication.
There is also a sub folder named ‘Cambridge PDQ
Admin Guide, Forms & Candidate Handbook’ which
contains this guide and the relevant forms.
Results and certiicates
1.6
Preparation
Support from Cambridge (continued)
4
• administrative forms for Cambridge Professional
Development Qualiications:
– Results and Certiicates – Form 12
– Results and Certiicates – Form 13
• the Programme Leader Guide
• the Candidate Handbook
• a copy of this guide.
Cambridge Professional Development Qualiications Administrative Guide 1 Preparation 9
Key dates and activities
Please make sure information reaches us by the dates given in bold.
The details in italics show the dates by which we will send you information.
Assessment
series
Final date for
portfolios to
be received by
Cambridge
Cambridge
despatches
statements of
entry
Results release
date on CIE
Direct
Deadlines for
submitting
enquiries about
results
January 2017
29 January 2017
17 February 2017
24 March 2017
05 May 2017
February 2017
26 February 2017
17 March 2017
21 April 2017
02 June 2017
March 2017
Not available
Not available
Not available
Not available
April 2017
30 April 2017
19 May 2017
23 June 2017
04 August 2017
May 2017
28 May 2017
16 June 2017
21 July 2017
01 September 2017
June 2017
25 June 2017
14 July 2017
18 August 2017
29 September 2017
July 2017
30 July 2017
18 August 2017
22 September 2017
03 November 2017
August 2017
27 August 2017
15 September 2017
20 October 2017
01 December 2017
September 2017
24 September 2017
13 October 2017
17 November 2017
29 December 2017
October 2017
29 October 2017
17 November 2017
22 December 2017
02 February 2018
November 2017
26 November 2017
15 December 2017
19 January 2018
02 March 2018
December 2017
31 December 2017
19 January 2018
23 February 2018
06 April 2018
There is no March series.
Statements of results and certiicates are despatched approximately 10 days after the release of results for
each series.
We will despatch certiicates for candidates who have satisied the award criteria after each results release.
10 1 Preparation Cambridge Professional Development Qualiications Administrative Guide
Preparation
Qualiication award rules
Cambridge International Certiicate in Teaching & Learning
Module
certiicate
code
Module
code
Module title
6208
4164
Exploring teaching and learning
Language
Award rules
This qualiication is available in English.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
Entries
1
2
Module
code
Module title
6209
4164
Exploring teaching and learning
Module 1
4165
Teaching and learning in action
Module 2
4166
Developing professional practice
Module 3
Language
Certiication
This qualiication is available in English.
Certiicates are issued if the candidate achieves a
Pass or Distinction for the Certiicate or Diploma
qualiications.
Award rules
Module entries
Certiicates will be issued ‘with Distinction’ if a
grade of Distinction is achieved in two of the three
modules.
A candidate must achieve a Pass or Distinction in
Module 1 before making an entry for Module 2.
Time limit
A candidate must achieve a Pass or Distinction in
Module 2 before making an entry for Module 3.
The candidate’s entry and portfolio for Module 2
must be submitted within three years of the
candidate successfully completing Module 1.
3
Results and certiicates
Module
certiicate
code
Portfolios
Cambridge International Diploma in Teaching & Learning
4
Module grades
Modules will be graded either Distinction, Pass or
Fail.
The candidate’s entry and portfolio for Module 3
must be submitted within one year of the
candidate successfully completing Module 2.
Cambridge Professional Development Qualiications Administrative Guide 2 Entries 11
Qualiication award rules (continued)
Cambridge International Certiicate in Teaching with Digital Technologies
Module
certiicate
code
Module
code
Module title
6224
4167
Exploring teaching and learning with digital technologies
Language
Award rules
This qualiication is available in English.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
Cambridge International Diploma in Teaching with Digital Technologies
Module
certiicate
code
Module
code
Module title
6225
4167
Exploring teaching and learning with digital technologies
Module 1
4168
Developing relective practice in teaching with digital technologies
Module 2
4169
Reviewing the impact of digital technologies on education
Module 3
Language
Certiication
This qualiication is available in English.
Certiicates are issued if the candidate achieves a
Pass or Distinction for the Certiicate or Diploma
qualiications.
Award rules
Module entries
Certiicates will be issued ‘with Distinction’ if a
grade of Distinction is achieved in two of the three
modules.
A candidate must achieve a Pass or Distinction in
Module 1 before making an entry for Module 2.
Time limit
A candidate must achieve a Pass or Distinction in
Module 2 before making an entry for Module 3.
The candidate’s entry and portfolio for Module 2
must be submitted within three years of the
candidate successfully completing Module 1.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
The candidate’s entry and portfolio for Module 3
must be submitted within one year of the
candidate successfully completing Module 2.
12 2 Entries Cambridge Professional Development Qualiications Administrative Guide
Preparation
Qualiication award rules (continued)
Cambridge International Certiicate in Teaching Bilingual Learners
Module
certiicate
code
Module
code
Module title
6238
4193
Exploring teaching bilingual learners through an additional language
Language
Award rules
This qualiication is available in English.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
Entries
1
2
Module
code
Module title
6239
4193
Exploring teaching bilingual learners through an additional language
Module 1
4194
Developing relective practice in teaching bilingual learners
Module 2
4195
Evaluating theory and practice in teaching bilingual learners
Module 3
Language
Certiication
This qualiication is available in English.
Certiicates are issued if the candidate achieves a
Pass or Distinction for the Certiicate or Diploma
qualiications.
Award rules
Module entries
Certiicates will be issued ‘with Distinction’ if a
grade of Distinction is achieved in two of the three
modules.
A candidate must achieve a Pass or Distinction in
Module 1 before making an entry for Module 2.
Time limit
A candidate must achieve a Pass or Distinction in
Module 2 before making an entry for Module 3.
The candidate’s entry and portfolio for Module 2
must be submitted within three years of the
candidate successfully completing Module 1.
3
Results and certiicates
Module
certiicate
code
Portfolios
Cambridge International Diploma in Teaching Bilingual Learners
4
Module grades
Modules will be graded either Distinction, Pass or
Fail.
The candidate’s entry and portfolio for Module 3
must be submitted within one year of the
candidate successfully completing Module 2.
Cambridge Professional Development Qualiications Administrative Guide 2 Entries 13
Qualiication award rules (continued)
Cambridge International Certiicate in Educational Leadership
Module
certiicate
code
Module
code
Module title
6247
4196
Exploring leadership
Language
Award rules
This qualiication is available in English.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
Cambridge International Diploma in Educational Leadership
Module
certiicate
code
Module
code
Module title
6248
4196
Exploring leadership
Module 1
4197
Leading and improving teaching and learning
Module 2
4198
Leading change for improvement and developing staff
Module 3
Language
Certiication
This qualiication is available in English.
Certiicates are issued if the candidate achieves a
Pass or Distinction for the Certiicate or Diploma
qualiications.
Award rules
Module entries
Certiicates will be issued ‘with Distinction’ if a
grade of Distinction is achieved in two of the three
modules.
A candidate must achieve a Pass or Distinction in
Module 1 before making an entry for Module 2.
Time limit
A candidate must achieve a Pass or Distinction in
Module 2 before making an entry for Module 3.
The candidate’s entry and portfolio for Module 2
must be submitted within three years of the
candidate successfully completing Module 1.
Module grades
Modules will be graded either Distinction, Pass or
Fail.
The candidate’s entry and portfolio for Module 3
must be submitted within one year of the
candidate successfully completing Module 2.
14 2 Entries Cambridge Professional Development Qualiications Administrative Guide
Preparation
Making entries
Overview
• When you complete the entry form, assign a Unique Candidate Identiier (UCI) to each of your
candidates.
1
• Please submit a module entry for every candidate in each series.
Important dates
For Cambridge Professional Development
Qualiications you must submit the entry
form and the portfolios at the same time. The
monthly submission dates are in the ‘Key dates
and activities’ section of this guide.
2.1 Estimated entries
Estimated entries are your Centre’s best projection
of the number of candidates that you will enter for
a module in a particular series.
Estimated entries are free and do not commit your
Centre in any way. We use them to ensure we
recruit and train enough examiners.
A copy of the estimated entries form is available
in the information pack. We also send you a copy
at the start of your programme. Instructions for
completing and returning the form are given on the
form.
2.2 What are entries?
Entries tell us which candidate portfolios you are
submitting for the series.
2.3 How to make entries
submit it to us through the Cambridge Secure
Exchange with your candidate portfolios. A
candidate can only be entered for one module
per series. All the module entry codes you need
to make your entries are on pages 11–14 of this
guide.
When you have completed the entry form and
checked that the information is complete, accurate
and corresponds to the candidate portfolios,
upload the ile to the Cambridge Secure Exchange,
together with the portfolios. Create a single zip
folder, using the naming convention shown in
section 3.3 of this guide.
Important information
2
Portfolios
• We assess the portfolios we receive by each monthly deadline according to the dates in the ‘Key
dates and activities’ section of this guide. We will assess any portfolios we receive after the monthly
deadline the following month.
3
Results and certiicates
• Check the entry form is correct before submitting it so we can process your entries and issue your
results by the dates published in the ‘Key dates and activities’ section of this guide.
Entries
• Send your entry form for individual candidates or groups of candidates at the same time as you send
us the portfolio(s).
4
Each portfolio submitted should have a
corresponding entry on the entry form for that
series.
2.4 What is a Unique Candidate
Identiier (UCI)?
The UCI is a unique number that helps us identify
each candidate. We use it to track module entries
and results over several series.
A UCI is unique to a candidate and once issued
must be submitted with every module entry made
for that candidate.
The UCI is made up of the following characters:
To make your entries download the
PDQentform2017 entry form from the Cambridge
Secure Exchange, follow the instructions and
• the Centre number of the Centre that makes
the irst module entry for a candidate (ive
characters)
Cambridge Professional Development Qualiications Administrative Guide 2 Entries 15
Making entries (continued)
• the year the UCI was allocated to the
candidate, for example, 17 if the UCI was
allocated in 2017 (two characters)
Step 2: Approximately two weeks after the entries
deadline for that series, you can view your entries
on CIE Direct by following these instructions:
• the candidate number, which is a unique
number allocated by the exams oficer or
Programme Leader (four characters in the range
0001 to 9999)
1. Go to your CIE Direct homepage and click on
‘Administer Exams’.
• a check digit – this is automatically generated
by the entry form when you have entered all
the other characters. If you have any problems
with the check digit contact Customer Services
and they will give you a number you can add.
Do not try and add your own check digit (one
character).
Example
Centre
number
Year
Candidate
number
Check
digit
AB123
17
2569
X
Important information
• You must assign a 12-character Unique
Candidate Identiier (UCI) to each candidate.
Do not assign the same UCI to more than
one candidate.
• The UCI that is issued to the candidate
when their irst entry is made is used for all
of their future entries. Do not assign more
than one UCI to each candidate as this
could result in the candidate not receiving
their certiicates.
• Submit one entry form containing all your
entries for all qualiications in the series.
Any changes you make will be treated as
entry amendments.
• The Head of Centre is responsible for
making sure your entries are accurate.
2.5 Conirming entries
Follow these steps to check that we have received
your entries:
Step 1: Once your upload is complete in the
Cambridge Secure Exchange, a window will appear
stating ‘Transfer complete’. You need to click ‘OK’.
2. Within the ‘Administer Exams’ tab, click on
‘Results’.
3. In the ‘Results’ area, use the drop-down menu
located underneath the words ‘Professional
Development’ and search for the series that
corresponds to your entries.
4. Once you have located the correct series, select
it and click ’Go’ to the right of the drop-down
menu.
5. Within the relevant series, you will see a list
of syllabus codes and the entries that we have
received successfully.
6. To view each candidate entry, click on the
syllabus title and you will see a complete list of
candidates entered for that syllabus.
Carry out this check to ensure that your
entries have been processed. If you cannot
view your candidate entries please email us at
info@cie.org.uk
Step 3: Two weeks after the portfolio deadline
for each series, we will despatch the following
documents conirming your entries.
Statements of entry
Statements of entry show the candidate’s details,
the module they are entered for and the module
certiicate code. Give the statements to your
candidates and ask them to check them carefully.
Contact us immediately if any of their details are
incorrect or if any statements are missing. If you
need to make any amendments to your entries
email us with your Centre number, the name and
number of the candidates requiring amendments
and details of what you would like to change.
Candidate entry list
The candidate entry list is a summary of all your
entries, listing each candidate and the module they
have been entered for.
Centre summary of entries
The Centre summary of entries shows the total
number of entries made for each module.
16 2 Entries Cambridge Professional Development Qualiications Administrative Guide
Candidates who have achieved a Pass cannot
resubmit that module to improve their grade.
Candidates who fail a module can resubmit that
module within one year of the irst submission in
order to achieve a Pass or Distinction. Candidates
can make a maximum of three submissions to
achieve a Pass grade. You submit re-sit module
entries in the same way as all other entries.
1
Entries
2.6 How many times can a candidate
submit a module?
Preparation
Making entries (continued)
We will charge an entry fee for each module entry
for each candidate.
The fee is the same
whether the entry is a irst submission or a resubmission.
When we receive your entries or amendments, we
send you an invoice for the outstanding balance on
your account.
Please refer to the section of this guide called
‘Cambridge Associate and Associate Centre
responsibilities for Cambridge Professional
Development Qualiications’.
3
Results and certiicates
We invoice Centres for entry fees. You can ind
details of the rates and methods of payment in the
Cambridge fees list, which is issued annually and
available from the ‘My Messages’ section of CIE
Direct.
Portfolios
2
2.7 How much do entries cost?
4
Cambridge Professional Development Qualiications Administrative Guide 2 Entries 17
Portfolio preparation
Overview
• Each portfolio must be the candidate’s original work.
• Folders that contain the individual candidate’s portfolio should be named correctly with the Unique
Candidate Identiier (UCI) and the module code.
• Portfolios submitted without all the necessary evidence will be returned as a ‘Fail’. There is no
discounted fee for re-marking assignments.
• The Programme Leader should ensure that candidate portfolios submitted for marking contain all the
necessary evidence.
3.1 Portfolio templates
Candidates must use the portfolio templates and
forms, provided in the Cambridge PDQ Information
Pack on the Cambridge Secure Exchange.
Portfolios must be submitted electronically
through the Cambridge Secure Exchange.
Submit candidate portfolios as a single folder. The
folder should contain all evidence required for
examination. Candidates should name documents
within the folder following the naming conventions
outlined on the portfolio template. You may have
to resubmit the portfolios if evidence is not
presented clearly.
The portfolio template should be submitted as
a Microsoft Word document. We advise against
saving and submitting the completed portfolio
template as a pdf, as candidates risk losing
information in the conversion process.
3.2 Presentation of portfolios
Authenticity
For assessment purposes the portfolio cover sheet
must be completed accurately, i.e. the work should
be clearly marked with the candidate’s name and
Unique Candidate Identiier, Centre number, the
module title and module code.
The Programme Leader is also responsible for
ensuring that all staff supervising candidates’
work for the qualiication are aware of current
regulations set out in this document and carry out
assessments and record-keeping.
You must actively ensure the authenticity of
work before it is submitted to Cambridge for
assessment. The portfolio cover sheet includes
a declaration of authenticity. By submitting the
assignment the Centre and candidate declare that
the work is the candidate’s own, and that any work
taken from another source has been appropriately
referenced and acknowledged. Centres will be
held responsible if issues of authenticity are not
addressed.
In cases where there is doubt about the
authenticity of any work submitted for assessment,
we reserve the right to undertake appropriate
checks, such as telephone or other interviews,
to determine whether the work is authentic. Any
decisions we reach on matters of authenticity and
any subsequent action taken will be inal.
Scanning evidence
Candidates may insert scanned copies of learner
feedback (samples of learner feedback or a
maximum of six digital photographs) to support
their portfolio.
3.3 Naming portfolio folders
Portfolios should be submitted as a folder, named
following the instructions below. Submit one folder
only per candidate.
All candidate portfolio folders should be given a
16-character ilename made up of the following:
a. the candidate’s UCI (12 characters)
b. the module code for the portfolio (four
characters) – module codes are listed in the
‘Qualiication award rules’ section of this guide
and on the entry form (PDQentform2017).
Example: AB123102569T4164
This example is a portfolio for module 4164 for
candidate AB123102569T.
18 3 Portfolios Cambridge Professional Development Qualiications Administrative Guide
Once you have named all individual candidate
portfolio folders correctly, save all the folders in one
zip folder together with a completed entry form.
This zip folder should be given a ilename made up
of the following:
Preparation
Portfolio preparation (continued)
1
a. PDQ
b. Centre number
Entries
c. Date the zip folder was created
Example: PDQAB123170417
This example is a zip folder uploaded by Centre
AB123 on 17 April 2017.
2
The zip folder containing all candidates’ portfolios
and the entry form must not exceed 2 GB in total.
3
Results and certiicates
3.4 File sizes
Portfolios
You must only upload one zip folder per series.
Your zip folder must contain the portfolios for all
candidates and one entry form.
4
Cambridge Professional Development Qualiications Administrative Guide 3 Portfolios 19
Submitting portfolios
3.5 How to submit portfolios
Login
For each series, you must submit a zip folder
containing:
Go to https://exchange.cie.org.uk and log in using
your Cambridge Secure Exchange username and
password. Email info@cie.org.uk if you do not
have login details.
• the individual candidate portfolio folders
• the completed entry form.
You must only upload one zip folder per series.
If you have forgotten your password, select
‘Request a password change’.
If you do not provide Cambridge with correctly
completed entry forms or all of the required
documentation, we may carry over the submission
to a subsequent series.
We will not process the work until the correct
documentation is received.
3.6 Submitting zip folders through the
Cambridge Secure Exchange
This section of the guide shows you how to upload
your zip folder to the Cambridge Secure Exchange.
The low diagram below gives an overview of the
process for submitting work.
Add the Cambridge Secure Exchange as a
trusted site
Check that the Cambridge Secure Exchange is
listed as a trusted site on your browser’s security
settings. If https://exchange.cie.org.uk is not
already listed, type in the URL and click ‘Add’.
Prepare portfolios and
entry form as stated in
this guide
Log into the Cambridge
Secure Exchange
Navigate to your
home folder
Upload the zip folder
using the Upload Wizard
Conirm upload details
20 3 Portfolios Cambridge Professional Development Qualiications Administrative Guide
Enabling the JavaScript Upload Wizard
The Upload Wizard is a browser add-on tool that
helps you upload iles faster and more eficiently.
If you are using Internet Explorer 11, you may need
to enable the JavaScript Upload Wizard. To do this:
It is recommended you use the Upload Wizard to:
1. Select ‘My Account’ and locate the Edit Your
Upload/Download Wizard Settings’ section.
• upload iles faster using drag and drop
• upload multiple iles at once.
2. Click ‘Change/Upload Wizard Status (ActiveX
Version)’ then select ‘Disable the Wizard’.
The Cambridge Secure Exchange comes with three
types of Upload Wizard: JavaScript, ActiveX, and
Java. The table below shows the browsers that are
supported by each Upload Wizard.
3. Go back to the ‘Edit Your Upload/Download
Wizard Settings’ section and click ‘Change
Upload/Download Wizard Status (JavaScript
Version)’ then select ‘Enable the Wizard’.
1
Entries
Upload Wizard
Preparation
Submitting portfolios (continued)
2
Upload Wizard
Chrome
Safari*
Microsoft
Edge
(Windows
10)
Firefox
Internet
Explorer 7,
8, 9 or 10
Internet
Explorer 11
JavaScript
(recommended)
9
9
9
9
8
9
ActiveX
8
8
8
8
9
9
Java
8
8
8
9
8
8
* Safari on Windows is not compatible with the
Cambridge Secure Exchange.
3
Results and certiicates
Browser
Portfolios
We recommend you use the JavaScript Upload
Wizard as it is available on all browser types,
is enabled automatically on all non-Internet
Explorer browsers and does not require
installation.
4
Cambridge Professional Development Qualiications Administrative Guide 3 Portfolios 21
Submitting portfolios (continued)
3.7 Using the Upload Wizard
Step 3
Submitting work using the JavaScript
Upload Wizard
The following window will open. Click ‘Add File’.
Important information
• These instructions should be used if you
are using Chrome, Safari, Microsoft Edge,
Firefox or Internet Explorer 11 to submit
work using the JavaScript Upload Wizard.
• If you are using Internet Explorer 7, 8, 9
or 10, go to the ‘Submitting work using
the ActiveX Upload Wizard’ section of this
guide.
Step 4
Step 1
Select ‘Go to your Home Folder’ from the ‘Browse
Files and Folders’ section on your homepage.
Locate the zip folder on your PC/laptop.
Alternatively, ind the zip folders you want to
upload and drag them into the wizard.
Alternatively, you can access your home folder by
selecting ‘Folders’ and selecting it from the folders
list.
Step 5
The zip folder you have selected will appear in the
wizard. When you have selected the zip folder you
need, click ‘Upload’.
Step 2
Click ‘Launch the Upload Wizard’.
22 3 Portfolios Cambridge Professional Development Qualiications Administrative Guide
Step 6
1
Entries
A window will appear showing you the progress of
the upload.
Alternatively, you can access your home folder by
selecting ‘Folders’ and selecting it from the folders
list.
Preparation
Submitting portfolios (continued)
2
Step 2
Click ‘Launch the Upload Wizard’.
Portfolios
When the iles have been uploaded the following
message will appear. Click ‘Close’.
Step 3
The following window will open. Select ‘Add File’.
Results and certiicates
3
4
Your iles will now be uploaded.
Submitting work using the ActiveX Upload
Wizard
Step 1
Select ‘Go to your Home Folder’ from the ‘Browse
Files and Folders’ section on your homepage.
Step 4
Locate the zip folders on your PC/laptop.
Alternatively, drag and drop the folders into the
wizard.
Cambridge Professional Development Qualiications Administrative Guide 3 Portfolios 23
Submitting portfolios (continued)
Step 5
Step 8
The folders you have selected will appear in the
wizard. When you have selected the folders you
need, click ‘Next’.
Once complete, the following window will open.
Click ‘OK’ to close the window.
Your folders will now be uploaded.
Step 6
The following window will open. Select ‘Upload
iles individually’ then click ‘Next’.
Important information
If you have dificulty using the Cambridge
Secure Exchange, please email our
Customer Service team for further support at
info@cie.org.uk
Step 7
A window will appear showing you the progress of
your upload.
24 3 Portfolios Cambridge Professional Development Qualiications Administrative Guide
Preparation
Malpractice and maladministration
Overview
• Malpractice is an action by a candidate that breaks Cambridge regulations and potentially threatens
the integrity of our assessments. Maladministration is an action by a Centre that breaks our
regulations and potentially threatens the integrity of our assessments. Both can happen at any time
during the assessment process.
1
• The Head of Centre must make sure that the Centre complies with the regulations below, and must
report all cases of suspected malpractice and maladministration to Cambridge.
Entries
• You are responsible for reporting any potential cases of malpractice or maladministration to your
principal/Head of Centre.
2
• misusing assessment material
• behaving in a way that undermines the integrity
of the qualiications
• not following the conditions or instructions
designed to maintain the security of the
qualiications
• obtaining, receiving, exchanging or passing on
information which may be assessment related,
except for the purposes of authorised portfolio
supervision
• pretending to be someone else, or arranging
for someone else to complete their portfolio for
them
• including inappropriate, offensive or obscene
material in portfolios
• copying from another candidate; each candidate
portfolio should be unique to that candidate
• plagiarising by not acknowledging sources
properly and/or submitting another person’s
work as if it were their own
• deliberately destroying another person’s work
• altering any results document, including
certiicates.
The following are examples of maladministration by
the Centre. The list is not exhaustive and we may
consider other instances of maladministration at
our discretion:
• offering a programme that does not give all
candidates the opportunity to achieve the award
• failing to offer a programme which prepares
the majority of the candidates to successfully
complete the award
• failing to follow the assessment guidelines set
out in the syllabus
• failing to submit candidate portfolios in the
correct format
• the Programme Leader failing to manage the
attendance and work of other trainers, mentors
and visiting speakers as necessary
Portfolios
The following are examples of malpractice by
candidates. The list is not exhaustive and we may
consider other instances of malpractice at our
discretion:
• running a programme for one of Cambridge’s
Professional Development Qualiications
without an accredited Programme Leader at the
Centre
3
Results and certiicates
3.8 Examples of malpractice and
maladministration
4
• assisting candidates with the production of
portfolios beyond what would be considered
reasonable
• consistently failing to ensure that candidates’
work is complete and authentic
• running a course with signiicant deviation from
the programme plan approved by Cambridge –
for example, including online training which has
not been approved by Cambridge.
Important information
You must inform Cambridge if your Programme
Leader changes or is due to change. If you wish
to continue to offer Cambridge Professional
Development Qualiications, you need to
reapply to offer these qualiications with a new
Programme Leader.
Cambridge Professional Development Qualiications Administrative Guide 3 Portfolios 25
Malpractice and maladministration (continued)
3.9 What to do if you suspect
malpractice or maladministration
The Head of Centre needs to report any
established, suspected or alleged cases of
malpractice by candidates or maladministration
by their staff in writing with evidence as soon as
possible.
They must carry out the initial investigation into any
cases of alleged malpractice or maladministration.
We may require the Head of Centre to carry out
subsequent investigations. If this is the case,
we will notify the Centre and tell them what
type of report they need to submit following the
investigation.
The Centre must make any member of staff
accused of maladministration fully aware
(preferably in writing), at the earliest opportunity, of
the nature of the alleged maladministration and the
possible consequences should maladministration
be proved. Any member of staff accused of
maladministration must have the opportunity to
respond (preferably in writing) to the allegations
made.
3.10 What action will Cambridge take in
the event of suspected malpractice
or maladministration?
• inform other awarding bodies of the details of
the case and the action taken
• inform the police and other relevant authorities.
We may reach other outcomes or apply penalties
as appropriate.
Cambridge will endeavour to make sure
that candidates are neither advantaged
nor disadvantaged as a consequence of
maladministration by staff. However, it may be
necessary to withhold results until we have fully
considered the case.
We will seek to establish the full facts and
circumstances of any alleged malpractice or
maladministration, and, where appropriate,
information about the individual’s conduct in
other assessments. In certain circumstances,
for example, when a candidate’s account of
events is different from the Centre’s, we may
deal directly with the candidate or the candidate’s
representative.
3.11 Appeals
To appeal against a decision made by
Cambridge in malpractice or maladministration
cases, please refer to the section of the
>Cambridge Handbook called ‘Cambridge Appeals
Regulations and Guidance’.
On the basis of evidence received, we will consider
each case and decide on the action to take. We
may apply one or more of the following outcomes:
• no further action
• deduct marks or award no marks
• disqualify the candidate from the qualiication
in question and in some cases disqualify the
candidate from all qualiications
• stop a candidate from entering Cambridge
examinations and assessments for up to ive
years
• issue a warning about future conduct to the
Centre or staff involved
• ban members of staff from any involvement in
the administration of Cambridge qualiications
for a speciied period of time
• ban the Centre from entering Cambridge
qualiications
26 3 Portfolios Cambridge Professional Development Qualiications Administrative Guide
Preparation
Understanding and preparing for results
Overview
• Read this section to prepare for the release of results. It sets out everything you need to know so
you can make sure that your candidates get their results and that you can answer their queries.
1
• We release results online through CIE Direct and follow them up with hard-copy statements of
results and certiicates.
We do not give you a proile of the grade each
candidate achieved in each module or the module
grade boundaries.
4.2 Examiner feedback on portfolios
4.1 Results documentation
Statements of results for candidates
You will receive a statement of results for every
candidate. It lists all the modules entered by
an individual candidate and the module grades
awarded.
Statements of results are printed on full-colour
watermarked stationery.
Examiner feedback on the portfolios marked in the
series is despatched to Centres with the results.
Cambridge examiners write feedback for the
Programme Leader on the portfolios they have
marked for the series. The feedback is intended to
give information on how candidates performed.
This helps the Programme Leader give feedback to
candidates and inform the Cambridge PDQ learning
programme in their Centre. Reports will normally
include the following information:
As statements of results are a permanent record of
the assessment, please report any errors on them
immediately. If any of your statements of results
have been altered or damaged please contact
Customer Services.
• highlights of performance
The absence of a module result for a candidate
may indicate that the module records for that
candidate are not linked correctly, for example, if
a candidate has been given more than one UCI.
Any discrepancy should be reported to Cambridge
immediately as incorrect linking could mean you do
not receive a certiicate for that candidate.
A report on the qualiication is produced annually
and available from the Cambridge website at
www.cie.org.uk/pdq
Important information
Statements of results are not certiicates and
might not be accepted by a university or other
public body.
Portfolios
We issue module results through CIE Direct
by the dates in the ‘Key dates and activities’
section of this guide, and issue the hard-copy
statements of results and certiicates
approximately 10 days later.
2
3
Results and certiicates
Important dates
Results by syllabus
This is a list of all your candidates’ results by
syllabus.
Entries
• You can issue results to candidates as soon as they become available online or when you receive the
statements of results.
4
• points for development
• information on why a candidate portfolio has
received a Fail grade.
4.3 Checking and issuing results
We send your results by courier unless we are
instructed otherwise. We do not email or fax
results.
When you receive your results, please check
you have all the right documentation, including
a statement of results for all of your candidates.
If any documents are missing please contact
Customer Services immediately.
Cambridge Professional Development Qualiications Administrative Guide 6 Results and certiicates 27
Understanding and preparing for results (continued)
You are responsible for making sure all your
candidates receive their statements of results and
certiicates.
4.4
How module grades are reported
The module grades are Distinction, Pass and Fail.
Further information is in the ‘Qualiication award
rules’ section of this guide.
For each qualiication ‘NO RESULT’ shows that the
candidate failed a