cambridge pdqs guide 2018
1 Preparation
1.1 Support from Cambridge International
1.2 Cambridge Professional Development Qualiications overview
1.3 Step-by-step guide to administering Cambridge Professional Development Qualiications
1.4 Professional Development Qualiications: Certiicate
1.5 Professional Development Qualiications: Diploma
1.6 Key dates and activities
1.7 Qualiication award rules
2 Entries
Preparing entries
2.1 Estimated entries
2.2 What are inal entries?
2.3 How to make entries
2.4 What is a Unique Candidate Identiier (UCI)
2.5 Conirming entries
2.6 How many times can a candidate submit a module?
2.7 How much do entries cost?
3 Submission folder
3.1 Portfolio preparation
3.2 Submission folder preparation
3.3 Malpractice
4 Results and certiicates
4.1 Understanding and preparing for results
4.3 Certifying statements and veriication of results
26 Cambridge Associate and Associate Centre responsibilities for Cambridge Professional Development
4.4 Enquiries about results and appeals process
Qualiications 28 A–Z of terms
2 Cambridge Professional Development Qualiications Administrative Guide
This guide is for exams oficers and Programme Leaders responsible for the preparation and submission of entries and portfolios of work for the 2018–2019 Cambridge Professional Development Qualiications (Cambridge PDQ) syllabus. It provides detailed information and guidance on all the administrative tasks and activities exams oficers and Programme Leaders need to carry out before, during and after submission. This guide must be used in conjunction with the Cambridge Handbook and the Cambridge Professional Development Qualiications Information Pack published on the Secure Exchange portal.
This guide outlines administrative processes • Cambridge International Certiicate in Educational for submitting entries and portfolios of work for
Leadership
the 2018–2019 Cambridge PDQ syllabus. If you are • submitting entries and portfolios for the 2018–2020 Cambridge International Diploma in Educational
Leadership
Cambridge PDQ syllabus, you must follow administrative processes as outlined in the Cambridge Professional
We reserve the right to amend or vary the information in Development Qualifications PD Portfolio Administrative
this guide at any time. We will notify you of any changes Guide which is published on the PD Portfolio platform.
immediately. The changes will have immediate effect For guidance on how to move to the 2018-2020
unless otherwise stated.
syllabus please contact the Cambridge PDQ team on info@cambridgeinternational.org
Important information
You must follow the deadlines and processes outlined in this guide and read and understand the > Cambridge
This guide is written in the English language; the Handbook which sets out the regulations for all
English language text is the deinitive version Cambridge International tests, exams and assessments,
regardless of whether it is translated into any other and forms part of our customers’ contract with us. The
language.
regulations you need to follow are highlighted in the > Cambridge Handbook by the following icon:
The > Cambridge Handbook is available from the ‘Exams oficers’ section of our website at www.cambridgeinternational.org/examsofficersguide
This guide covers the following qualiications: • Cambridge International Certiicate in Teaching &
Learning • Cambridge International Diploma in Teaching &
Learning • Cambridge International Certiicate in Teaching with
Digital Technologies • Cambridge International Diploma in Teaching with
Digital Technologies • Cambridge International Certiicate in Teaching
Bilingual Learners • Cambridge International Diploma in Teaching
Bilingual Learners
Cambridge Professional Development Qualiications Administrative Guide Introduction 3
Key to icons
To make it easier for you to ind the information you need quickly we have developed a set of icons.
New or updated information Important dates
Highlights new or updated Highlights the key dates on each information so you know what has
page.
changed from last year.
CIE Direct Important information
You will see this icon whenever Highlights the key pieces of there is a reference in the text to
information on each page. CIE Direct.
Processes for Cambridge Associates and their
Administrative forms Associate Centres
Appears next to the administrative Highlights differences to processes forms referenced on the page.
for Cambridge Associates and their Associate Centres. You should also refer to the section of this guide called ‘Cambridge Associate and Associate Centre responsibilities for Cambridge Professional Development Qualiications’.
4 Introduction Cambridge Professional Development Qualiications Administrative Guide
1 Preparation
ation
1.1 Support from Cambridge International
epar
Pr
We provide a wide range of support for exams oficers. This section takes you through the support we offer and tells
you how to access it. Email:
info@cambridgeinternational.org
Customer Services address:
Website: www.cambridgeinternational.org/help
Customer Services
Telephone: +44 1223 553554 Cambridge Assessment International Education Fax:
1 Hills Road, Cambridge, CB1 2EU United Kingdom
Please tell us your centre name and number when you contact us. Associate Centres should contact their
Entries
Cambridge Associate with any queries. 2
1.1.1 Cambridge International website
1.1.2 Secure Exchange
Visit our website for information about:
You can access Secure Exchange at
older
• https://exchange.cambridgeinternational.org administering our exams
• It is a secure online exchange server which should be used our programmes and qualiications
to: Submission f • 3 syllabuses and specimen papers
• download iles from the Cambridge Professional • latest news and events Development Qualifications Information Pack
• professional development • upload entry iles and candidate portfolios. • our blog.
Secure Exchange is password protected. If you are eligible
certiicates
You can also visit our website to access CIE Direct to run the Professional Development Qualiications,
(password required) and the > Cambridge Handbook.
your exams oficer will have been given login details. The login details should be kept secure. If your exams oficer
esults and
Go to www.cambridgeinternational.org forgets the password please click ‘Request a password R
change’ on the login page.
Important information
There is a separate section of the website with
Cambridge Associates/
information about Cambridge Professional
Associate Centres
Development Qualiications for teachers. This process is different for Cambridge Associates
Go to www.cambridgeinternational.org/pdq to ind and their Associate Centres. Please refer to the out more.
section of this guide called ‘Cambridge Associate and Associate Centre responsibilities for Cambridge Professional Development Qualiications’.
Cambridge Professional Development Qualiications Administrative Guide 1 Preparation 5
1.1.3 CIE Direct
1.1.4 The ‘Help’ section of our website
CIE Direct is a secure online tool for Cambridge The ‘Help’ section of our website contains an online International exams oficers. It allows you to:
bank of answers to frequently asked questions about Cambridge International exams and services. Simply
• view accepted entries type your question into the search box or use the menu
• view results
to guide you. The ‘FAQs and Important Announcements’ section alerts you to key information.
• view Centre Feedback Reports in the ‘My Messages’ section
Our ‘Help’ section:
• view our fees list in the ‘My Messages’ section.
• saves you time
The site is password protected. After we have registered • contains more than 1200 answers
your centre we send you login details by email. Keep • is reviewed and updated daily these details secure. If you forget your password contact
is available 24 hours a day.
Customer Services (info@cambridgeinternational.org).
If the exams oficer changes at your centre send us your Visit www.cambridgeinternational.org/help new exams oficer’s contact details as soon as possible by completing Preparation – Form 6. This form is available
1.1.5 Communications toolkit
from CIE Direct. To make it easier for schools to access our marketing Access CIE Direct at https://direct.cie.org.uk. Contact
support resources, the Communications toolkit has Customer Services if you cannot access the site.
replaced the Marketing Resources area of our website. It is the place to go if you are planning an open day or parents’ evening, or if you want to announce your
Cambridge Associates/
status as a Cambridge International school. You will
Associate Centres
ind presentations, videos, posters, event banners, press releases and more.
Cambridge Associates can contact Customer Services to request access to CIE Direct for their Associate
Everything is free to access. If you want to download Centres. Once the account has been set up, we will
your customer logo you will be asked to log in using your upload login details to the ‘My Messages’ section of
centre number.
the Cambridge Associate’s CIE Direct account. The Cambridge Associate must pass the relevant login
Access the Communications toolkit at details securely to their Associate Centre(s).
www.cambridgeinternational.org/toolkit For further details, please refer to the section of this
1.1.6 Cambridge Professional Development
guide called ‘Cambridge Associate and Associate
Qualiications Information Pack
Centre responsibilities for Cambridge Professional Development Qualiications’.
You can download the Cambridge PDQ Information Pack from Secure Exchange. The folder contains all the information you need to administer the Cambridge Professional Development Qualiications that you are eligible to offer, including:
• the key dates • the entry form spreadsheet • portfolio templates and syllabuses for:
– Cambridge International Certiicate in Teaching & Learning
– Cambridge International Diploma in Teaching & Learning
6 1 Preparation Cambridge Professional Development Qualiications Administrative Guide
– Cambridge International Certiicate in Teaching
ation
with Digital Technologies
epar
Pr
– Cambridge International Diploma in Teaching with
Digital Technologies – Cambridge International Certiicate in Teaching
Bilingual Learners – Cambridge International Diploma in Teaching
Bilingual Learners – Cambridge International Certiicate in Educational
Leadership
Entries
– Cambridge International Diploma in Educational
Leadership • administrative forms for Cambridge Professional
Development Qualiications: – Results and Certificates – Form 12
older
– Results and Certificates – Form 13 • the Programme Leader Guide
• the Candidate Handbook
Submission f
• a copy of this guide.
Important information
Please make sure that you are using the current guide and information pack – both apply to the
certiicates
calendar year concerned, running from 1 January to
31 December. The guide and information pack on Secure Exchange are the current versions.
esults and R 4
To ind the relevant Cambridge PDQ assessment templates and information pack on Secure Exchange:
• log into Secure Exchange • click on the ‘Folders’ link on the left of the screen • click on ‘Distribution’ • click on ‘Professional Development Qualiications’ • click on ‘Cambridge PDQ Information Pack’.
Within this folder there are separate sub folders containing resources for each PDQ qualiication. There is also a sub folder named ‘Cambridge PDQ Admin Guide, Forms & Candidate Handbook’ which contains this guide and the relevant forms.
Cambridge Professional Development Qualiications Administrative Guide 1 Preparation 7
1.2 Cambridge Professional Development Qualiications overview
1.2.1 The structure
• The qualiications are modular. • Certiicate qualiications consist of one module. • Diploma qualiications consist of three modules.
1.2.2 The assessment model
• Modules are assessed separately and the results achieved in modules are stored on the Cambridge International database.
• A candidate has three years from the submission of Module 1 to make an entry for Module 2. • A candidate has one year from the submission of Module 2 to make an entry for Module 3. • A candidate who is awarded a Fail in a module may resubmit the module at a later date in order to achieve a Pass or
Distinction. • A candidate can only resubmit a module twice, and these resubmissions must be made within one year of the
candidate’s original submission.
• A candidate who has achieved a Pass in a module cannot resubmit the module to gain a better grade. • A candidate must achieve a Pass or Distinction in Module 1 (the Certiicate) before an entry is made for Module 2. • A candidate must achieve a Pass or Distinction in Module 2 before an entry is made for Module 3.
See next page for a low diagram of the award rules process.
1.2.3 Grading and certiicates
• The module results are graded Distinction, Pass or Fail. • A candidate who has achieved a Pass or Distinction in the qualiication as a whole, according to the award rules, will
be awarded a certiicate. • Certiicates will be issued ‘with Distinction’ if a grade of Distinction is achieved.
8 1 Preparation Cambridge Professional Development Qualiications Administrative Guide
1.3 Step-by-step guide to administering Cambridge Professional Development
ation
Qualiications epar
Pr
After centre registration is
Centre runs professional
Cambridge
complete, we give you access
development programme for
to Secure Exchange and the
the qualiication.
Centre/candidate
relevant support materials.
Candidates complete portfolio.
Entries
If you do not do this
Centre uploads entry form and
Programme Leader checks
we cannot process entries
portfolios to us through Secure
that portfolios are
and our examiners cannot
Exchange, including Unique
complete, including:
mark portfolios. We would
Candidate Identiiers. See section
• portfolio cover sheet
email centres if entries have
2.4 for details.
• evidence of learning
had to be rejected or if we
• evidence of practice
older
have issues with the centre's
• evidence of reflection.
uploads to Secure Exchange.
Centre checks statements of entry to make sure the
Submission f
entries held at Cambridge
International are correct.
Entries that have been
We validate entry data and send
accepted can be viewed
entry feedback to the centre when
Centre informs us of any
If you do not do
this your certiicates on CIE Direct. certiicates entries are loaded.
amendments required.
may be printed incorrectly.
esults and
We release results and the Centre
Feeback Report to centres on
We despatch results and
CIE Direct by the dates listed in
certiicates to centres.
Our examiners mark portfolios.
the ‘Key dates and activities’ section of this guide.
Centre may request an enquiry about results.
Cambridge Associates/
Important information
Associate Centres
This step-by-step guide outlines administrative This process is different for Cambridge Associates
processes for submission of entries and portfolios of and their Associate Centres. Please refer to the
work for the 2018–2019 Cambridge PDQ syllabus. section of this guide called ‘Cambridge Associate
If you are submitting entries and portfolios for the and Associate Centre responsibilities for Cambridge
2018–2020 Cambridge PDQ syllabus, you must Professional Development Qualiications’.
follow administrative processes as outlined in the Cambridge Professional Development Qualifications PD Portfolio Administrative Guide which is published on the PD Portfolio platform.
Cambridge Professional Development Qualiications Administrative Guide 1 Preparation 9
1.4 Professional Development Qualiications: Certiicate
Consist of 1 module
Submit entry and portfolio module to Cambridge
Qualiication
FAIL
PASS
awarded. Pass/Distinction
Re-submit portfolio for module up to two times within 1 year of original
PASS
submission date
FAIL
No award
10 1 Preparation Cambridge Professional Development Qualiications Administrative Guide
Diploma qualiications consist of three modules.
Pr
of
Qualiication portfolio to Cambridge
Submit entry and portfolio
Submit entry and portfolio
essional Dev
Submit module one
PASS
for module two within three
PASS
for module three within one
years of original submission
year of original submission
PASS
awarded:
date of module one
date of module two
pass/distinction
elopment
Re-submit portfolio for
Re-submit portfolio for
Re-submit portfolio for
module one up to two times
within one year of original
PASS
module two up to two times
within one year of original
PASS
module three up to two times
within one year of original
submission date of module one
submission date of module two
submission date of module three
Qualiications: Diploma
Cambridge Pr FAIL
FAIL
FAIL
of essional Dev
No award
No award
No award
elopment
Qualiications
A dministr
ativ e
Guide
1 Pr
epar ation
4 Results and certiicates
3 Submission folder 2 Entries 1 Preparation
1.6 Key dates and actitivities
Please make sure information reaches us by the dates given in bold. The details in italics show the dates by which we will send you information.
Assessment Final date for entries
Deadlines for series
Cambridge
Electronic results
submitting enquiries to be submitted
and portfolios
International
release date on
about results to Cambridge
despatches
CIE Direct
statements of entry
Not available
Not available
Not available
Not available
There is no March series. Statements of results and certiicates are despatched approximately 10 days after the release of electronic results for each
series. We will despatch certiicates for candidates who have satisied the award criteria after each results release.
12 1 Preparation Cambridge Professional Development Qualiications Administrative Guide
1.7 Qualiication award rules
ation epar
Pr
Module certiicate Module
Module title
Award type
code
code Cambridge International Certiicate and Diploma in Teaching & Learning
Module 1 Certiicate 6209
Exploring teaching and learning
Teaching and learning in action
Developing professional practice
Module 3
Cambridge International Certiicate and Diploma in Teaching with Digital Technologies
Entries
6224 2 4167 Exploring teaching and learning with digital Module 1 Certiicate
technologies
Developing relective practice in teaching
Module 2
6225 Diploma
with digital technologies
Reviewing the impact of digital technologies Module 3
older
on education
Cambridge International Certiicate and Diploma in Teaching Bilingual Learners
Submission f
Exploring teaching bilingual learners
Module 1 Certiicate
through an additional language
Developing relective practice in teaching
Module 2
6239 Diploma
bilingual learners
Evaluating theory and practice in teaching
Module 3
certiicates
bilingual learners
Cambridge International Certiicate and Diploma in Educational Leadership
esults and R
Exploring leadership
Module 1 Certiicate
Leading and improving teaching and
Leading change for improvement and
Module 3
developing staff
Language
A candidate must submit entry and portfolio for Module
3 within one year of successfully completing Module 2. These qualiications are available in English.
Module grades
Award rules
Modules will be graded either Distinction, Pass or Fail.
Module entries
Certiication
A candidate must achieve a Pass or Distinction in Module 1 before an entry can be made for Module 2.
Certiicates are issued if the candidate achieves a Pass or Distinction for the Certiicate or Diploma qualiications.
A candidate must submit an entry and portfolio for Module 2 within three years of successfully completing
Diploma certiicates will be issued ‘with Distinction’ if Module 1.
a grade of Distinction is achieved in two of the three modules.
A candidate must achieve a Pass or Distinction in Module 2 before an entry can be made for Module 3.
Cambridge Professional Development Qualiications Administrative Guide 1 Preparation 13
2 Entries
Preparing entries Overview
• You assign a Unique Candidate Identiier (UCI) to each of your candidates. The candidate must use this UCI for all future Cambridge PDQ entries.
• Please submit a module entry for every candidate in each series. • You must submit entries and portfolios of work at the same time. • Check all information on the entry form is correct before submitting it. Submitting incorrect or incomplete
information may result in candidates not receiving results by the dates published in the ‘Key dates and activities’ section of this guide.
2.3 How to make entries
Important information
To submit inal entries download the PDQentform2018 This section outlines administrative processes entry template form from Secure Exchange and follow for submitting entries for the 2018–2019 Cambridge the instructions. Submit the form through Secure PDQ syllabus. If you are submitting entries and Exchange with your candidate portfolios. A candidate can portfolios for the 2018–2020 Cambridge PDQ only be entered for one module per series. syllabus, you must follow administrative processes as
outlined in the Cambridge Professional Development Qualiications PD Portfolio Administrative Guide
Important information
which is published on the PD Portfolio platform. Each portfolio submitted must have a corresponding
entry on the entry form for that series. Each candidate listed on the entry form for that series
must submit a portfolio of work. Estimated entries are your centre’s best projection of the
2.1 Estimated entries
Both the entry form and portfolios of work must be number of candidates that you will enter for a module in
submitted through Secure Exchange at the same
a particular series.
time.
Estimated entries are free and do not commit your centre in any way. We use them to ensure we recruit and train enough examiners.
2.4 What is a Unique Candidate Identiier (UCI)?
A copy of the estimated entries form is available in the information pack. We also send you a copy at the start
The UCI is a unique number that helps us identify each of your programme. Instructions for completing and
candidate. We use it to track module entries and results returning the form are given on the form.
over several series.
A UCI is unique to a candidate and once issued must
2.2 What are inal entries? be submitted with every module entry made for that
candidate.
Entries tell us which candidate portfolios you are submitting for the series.
The UCI is made up of the following characters: • the centre number of the centre making the irst
module entry for a candidate (ive characters) • the year the UCI was allocated to the candidate, for
example, 18 if the UCI was allocated in 2018 (two digits)
14 2 Entries Cambridge Professional Development Qualiications Administrative Guide
• the candidate number, which is a unique number
2. Within the ‘Administer Exams’ tab, click on ‘Results’.
ation
allocated by the exams oficer or Programme Leader
3. In the ‘Results’ area, in the ‘View Entries & Results epar (four digits in the range 0001 to 9999)
Pr
by Qualiication’ section under ‘Professional
• a check digit – one character which is automatically Qualiications’, use the drop down menus to select generated by the entry form when you have entered
the relevant series and subject and click ‘Go’. all the other characters. If you have any problems
4. Click on the syllabus title hyperlink to view candidate with the check digit contact Customer Services. Do
entries for that particular syllabus.
not try and add your own check digit. Check that the number of entries matches your
Example
submission for that particular series and that all candidate details are correct. If you ind any
Centre Year
Candidate
Check
discrepancies, email us as soon as possible at
info@cambridgeinternational.org
AB123
X 2.5.2 Entries conirmation despatch
The example candidate’s UCI would be AB123182569X Within two weeks of receiving your inal entries we will send your entries conirmation despatch. This includes:
older
Important information
• statements of entry for each candidate • You must assign a 12-character Unique Candidate
• a candidate entry list showing all you entries by Identiier (UCI) to each candidate. Do not assign
candidate
Submission f
the same UCI to more than one candidate. • 3 a centre summary of entries showing the total • The UCI that is issued to the candidate when their
number of entries you made for each module. irst entry is made is used for all of their future
Statements of entry
entries. Do not assign more than one UCI to the Statements of entry show the candidate’s details, the same candidate.
module they are entered for and the module certiicate If a candidate previously submitted an entry for
code. Give the statements to your candidates so they can • certiicates Cambridge PDQ at another centre, you must
check their entry details. The candidate name shown on use their original UCI allocated to them at that
the statement of entry is the name that will be printed on centre. Do not issue a new UCI to the candidate.
statements of results and certiicates, so it is important
esults and R
to let us know if there are any errors. If you need to make
• Submit one entry form containing all your entries amendments to your entries email us as soon as possible
for all qualiications in the series. Any changes at info@cambridgeinternational.org with the following you make after submission will be treated as
information:
entry amendments. The Head of Centre is responsible for making sure
• your centre number
• your entries are accurate.
• candidate number and UCI • candidate name • details of changes
2.5 Conirming entries
Candidate entry list
2.5.1 Viewing your inal entries on CIE The candidate entry list is a summary of all your
entries, listing each candidate and the module they
Direct
have been entered for. Check that the number of Approximately two weeks after the deadline for
entries matches your submission for that particular submission of entries and portfolios for the series, you
series and that all candidate details are correct. If you can view your entries on CIE Direct: To view your
ind any discrepancies, email us as soon as possible at Cambridge PDQ entries online, follow the instructions
info@cambridgeinternational.org
below.
Centre summary of entries
1. Go to your CIE Direct homepage and click on The centre summary of entries shows the total number of ‘Administer Exams’.
entries made for each module.
Cambridge Professional Development Qualiications Administrative Guide 2 Entries 15
2.6 How many times can a candidate submit a module?
A candidate who is awarded a Fail in a module may resubmit the module in order to achieve a Pass or Distinction.
A candidate can only resubmit a module twice, and these resubmissions must be made within one year of the candidate’s original submission.
A candidate who has achieved a Pass in a module cannot resubmit the module to gain a better grade.
2.7 How much do entries cost?
We invoice centres for entry fees. You can ind details of the rates and methods of payment in the Cambridge International fees list, which is issued annually and available from the ‘My Messages’ section of CIE Direct.
We will charge an entry fee for each module entry for each candidate. The fee is the same whether the entry is a irst submission or a re-submission.
When we receive your entries or amendments, we send you an invoice for the outstanding balance on your account.
Please refer to the section of this guide called ‘Cambridge Associate and Associate Centre responsibilities for Cambridge Professional Development Qualiications’.
16 2 Entries Cambridge Professional Development Qualiications Administrative Guide
3 Submission folder
3.1 Portfolio preparation
ation epar
Pr
Overview 1
This section of the guide tells you how to prepare your candidates’ work before you submit it through Secure Exchange. These instructions apply to all modules.
The Programme Leader must ensure that candidate portfolios contain all the necessary evidence. Portfolios submitted with insuficient evidence will be returned as ‘Fail’. There is no discounted fee for resubmitting failed assignments.
Each portfolio must contain the candidate’s original work.
Entries 2
You must actively ensure the authenticity of work
Important information
before it is submitted to Cambridge International This section outlines administrative processes
for assessment. The portfolio cover sheet includes a for submitting portfolios of candidates’ work
declaration of authenticity. By submitting the assignment
older
for the 2018-2019 Cambridge PDQ syllabus. If the centre and candidate declare that the work is you are submitting entries and portfolios for the
the candidate’s own, and that any work taken from 2018-2020 Cambridge PDQ syllabus, you must
another source has been appropriately referenced and acknowledged. Centres will be held responsible if issues
Submission f
follow administrative processes as outlined in the
Cambridge Professional Development Qualiications
of authenticity are not addressed.
PD Portfolio Administrative Guide which is published In cases where there is doubt about the authenticity on the PD Portfolio platform.
of any work submitted for assessment, we reserve the right to undertake appropriate checks, such as telephone
3.1.1 Portfolio templates
or other interviews, to determine whether the work
certiicates
is authentic. Any decisions we reach on matters of Candidates must use the assessment templates and
authenticity and any subsequent action taken will be forms, provided in the Cambridge PDQ Information Pack
on Secure Exchange. Portfolios must be submitted esults and
inal.
electronically through Secure Exchange.
Scanning evidence
Candidates may insert scanned copies of learner feedback The assessment templates should be submitted as
(samples of learner feedback or a maximum of six digital Microsoft Word documents. We advise against saving and
photographs) to support their portfolio.
submitting the completed documents in a .pdf format. Candidates risk losing information in the conversion
Evidence – ile naming convention
process and submitting insuficient evidence. Candidates must name the evidence iles using the naming convention set out in the ‘Portfolio coversheet’
3.1.2 Presentation of portfolios
document provided in the Cambridge PDQ Information
Authenticity
Pack.
For assessment purposes the portfolio cover sheet must
Portfolios – folder naming convention
be completed accurately, i.e. the work should be clearly To ensure that the portfolio folder contains all the marked with the candidate’s name and Unique Candidate
required evidence, the candidate and Programme Leader Identiier, centre number, the module title and module
must complete the ‘Portfolio contents checklist’ section code.
of the ‘Portfolio coversheet’ document. Portfolios The Programme Leader is responsible for ensuring that all
submitted with insuficient evidence will be returned as staff supervising candidates’ work for the qualiication are
‘Fail’.
aware of the administrative processes and regulations set All required evidence documents must be saved in one
out in this guide and the > Cambridge Handbook.
folder (the candidate’s portfolio folder). Create one portfolio folder for each candidate you are submitting entries for in the same series.
Cambridge Professional Development Qualiications Administrative Guide 3 Submission folder 17
Candidates must name the portfolio folder containing all
File type
Accepted formats
their evidence using the following naming convention:
Spreadsheet .xls .xlsx
• the candidate’s Unique Candidate Identiier (UCI)
.doc .docx .pdf .odt .rtf .txt • the module code
Word/text
documents
For example, the name of the portfolio folder for
.jpg .tiff .png .gif candidate with UCI AB123182569X submitting evidence
Images
for module 4164 Exploring teaching and learning would
be AB126182569X4164. Module codes are listed in section 1.7 ‘Qualiication
award rules’ section of this guide.
Submission folder - preparation and naming convention
You must prepare one submission folder per series. This must be a zip folder containing portfolio folders for each of the candidates you are submitting entries for in the series and the completed entry form (PDQentform2018). Do not submit the entry form as a separate document.
The submission folder (zip folder) must be named using the following naming convention:
• PDQ • the Centre number • date the submission zip folder was created in the
format DMY For example, the name of the PDQ submission zip folder
created on the 17 April 2018 for centre AB123 would be PDQAB123170418.
Each submission zip folder must not exceed 2GB. Upload the submission zip folder to Secure Exchange
following the instructions in section 3.2 of this guide.
3.1.3 File and folder sizes, accepted ile formats
Each ile contained in the candidate portfolio folder must not exceed 500 MB.
Candidates must save their evidence in a folder (not a zip folder). Folders for all candidates submitting evidence for the series plus the completed entry form for the series must be zipped together into one submission zip folder. The size of the submission zip folder must not exceed
2 GB. Upload the submission zip folder to Secure Exchange
following the instructions in section 3.2 of this guide.
18 3 Submission folder Cambridge Professional Development Qualiications Administrative Guide
3.2 Submission folder preparation
Step 1 Once you have logged into Secure Exchange, click
ation
on your home folder.
epar
3.2.1 Accessing Secure Exchange
Pr 1
Secure Exchange is compatible with the following browsers:
Browser
Chrome Safari* Microsoft
Step 2 Once you have navigated to your home folder and
Entries
selected ‘Upload iles’, the following window will open. * Safari on Windows is not compatible with Secure
Exchange. ** If you are using Internet Explorer 7, 8, 9 or 10, you will be
prompted to use an older version of the Upload Wizard.
older
Step 1 Check Secure Exchange is listed as a trusted site on your browser’s security settings.
Submission f
If https://exchange.cambridgeinternational.org is not 3 listed, type in the URL and click ‘Add.’
Step 2 Go to https://exchange.cambridgeinternational.org and login using your Secure Exchange username and password.
certiicates
Email Customer Services at info@cambridgeinternational.org if you do not have
login details. esults and Step 3 Click ‘Browse’ and locate the submission zip folder
on your PC/laptop. Alternatively, drag and drop the zip
If you have forgotten your password, select ‘Request a
folder into the wizard.
password change’.
3.2.2 Submitting work using the Upload Wizard
This section of the guide shows you how to upload the submission zip folder to Secure Exchange.
The Upload Wizard is a browser add-on tool that helps you upload iles faster and more eficiently.
Cambridge Professional Development Qualiications Administrative Guide 3 Submission folder 19
Step 4 Click on ‘Upload’. A window will appear showing you the progress of your upload.
Important information
For each series, you must submit a zip folder containing:
• the individual candidate portfolio folders • the completed entry form.
You must only upload one zip folder per series. If you do not provide Cambridge International with
correctly completed entry forms or all of the required documentation, we may carry over the submission to
a subsequent series. We will not process the work until the correct
documentation is received.
Step 5 When your zip folder has been uploaded successfully, you will see a green tick next to each ile.
Click on ‘Close’ to exit the Upload Wizard
Step 6 Your iles will now appear in ’your home’ folder. Check you have uploaded the correct folder.
20 3 Submission folder Cambridge Professional Development Qualiications Administrative Guide
3.3 Malpractice
ation epar
Malpractice is any action that breaks our
Pr
regulations and potentially threatens the integrity of our
exams and certiication. Malpractice can happen before, during or after timetabled exams or other assessments.
Malpractice can be: • intentional and aim to give an unfair advantage in an
exam or assessment • caused through carelessness, forgetfulness or
ignorance of our regulations
Entries 2
• beyond the control of the involved parties and be a result of circumstance.
A variety of individuals could be involved in malpractice, for example: • older
candidates • centre staff, for example, exams oficers, teachers,
invigilators, management, consultants and individuals
Submission f
that assist in the provision of access arrangements
• other third party individuals, for example, relatives or friends of the candidate.
The Head of Centre must: • inform candidates and centre staff of their individual
certiicates
responsibilities as set out in our regulations • immediately report all cases of suspected malpractice
esults and
to us that you become aware of or that are reported
to you. 4
See section 5.6 of the > Cambridge Handbook for our full Malpractice regulations.
Cambridge Professional Development Qualiications Administrative Guide 3 Submission folder 21
4 Results and certiicates
4.1 Understanding and preparing for results Overview
• Read this section to prepare for the release of results. It sets out everything you need to know so you can make sure that your candidates get their results and that you can answer their queries.
• We release results and examiner feedback reports online through CIE Direct and follow them up with hard-copy statements of results and certiicates.
• You can issue results to candidates as soon as they become available online or when you receive the statements of results.
feedback to candidates as well as further develop the
Important dates
Cambridge PDQ learning programme in their centre. We issue module results through CIE Direct by the
Feedback reports will normally include the following dates in the ‘Key dates and activities’ section of this
information:
guide, and despatch the hard-copy statements of results and certiicates approximately 10 days later.
• highlights of performance • points for development
4.1.1 Results documentation
• information on why a candidate portfolio has received
Statements of results: for candidates
a Fail grade.
You will receive hard copy statement of results for every We send the feedback to you via the ‘My Messages’ candidate. It lists all the modules entered by an individual
section of CIE Direct. Feedback will be available to view candidate and the module grades awarded.
on the day of the ‘Electronic results release date’ as listed Statements of results are printed on full-colour
in the ‘Key dates and activities’ section of this guide. watermarked stationery.
A report on the qualiication is produced annually and Contact us or your Cambridge Associate immediately if:
available from the Cambridge International website at www.cambridgeinternational.org/pdq
• any of your statements of results have been altered or damaged
4.1.2 Checking and issuing results
• you are missing any statements of results. We send your results by courier unless we are instructed otherwise. We do not email or fax results.
Important information
When you receive your results, please check you have all Statements of results are not certiicates and might
the right documentation, including a statement of results not be accepted by a university or other public body.
for all of your candidates. If any documents are missing please contact Customer Services immediately.
Results by syllabus: for centre staff
You are responsible for making sure all your candidates This is a list of all your candidates’ results by module.
receive their statements of results and certiicates. We do not give you a proile of the grade each
4.1.3 How module grades are reported
candidate achieved in each module or the module grade boundaries.
The module grades are Distinction, Pass and Fail. Further information is in the ‘Qualiication award rules’ section of
Examiner feedback: for Programme Leaders
this guide.
Our examiners provide feedback on the quality and content of candidates’ submission portfolios. The report
For each qualiication ‘NO RESULT’ shows that the is intended to provide information on how candidates
candidate failed at least one module. performed and to help the Programme Leader give
22 4 Results and certiicates Cambridge Professional Development Qualiications Administrative Guide
For each qualiication ‘PENDING’ shows that we are still
ation
waiting to issue the result.
epar Pr
4.1.4 Incorrect details on results documents 1
Please follow the instructions in section 4.2.3 of this guide.
4.1.5 Arranging for copies of results to be sent to third parties
We cannot send your statements of results directly to candidates or any third parties.
Entries
older
Submission f 3
certiicates
esults and R 4
Cambridge Professional Development Qualiications Administrative Guide 4 Results and certiicates 23
4.2 Certiicates Overview
• We automatically issue certiicates to candidates who achieve a Pass or Distinction in all of the required modules detailed in the award rules.
it.
Important dates
Cambridge Associates are responsible for sending We send certiicates with your statements of results
certiicates to their Associate Centres and for contacting approximately 10 days after results are released on
us if any certiicates are missing or incorrect. CIE Direct.
You must keep unclaimed certiicates in a safe place for at least 12 months from the date they are issued.
4.2.1 How certiicate grades are calculated
After that period, you must return them to the following
address with a list of the certiicates you are returning. Candidates who have achieved a Pass or Distinction in
and reported
Keep a copy of this list. Do not destroy unclaimed all of the modules detailed in the award rules receive a
certiicates.
certiicate.
Post Results Team
You can ind more information in the ‘Qualiication
Results and Despatches
award rules’ section of this guide. Cambridge Assessment International Education
1 Hills Road
4.2.2 Conditions for issuing certiicates
Cambridge CB1 2EU
A certiicate is and remains the property of the University
United Kingdom
of Cambridge Local Examinations Syndicate (UCLES) of which Cambridge Assessment International Education is
You must not reproduce Cambridge International
a part. We issue certiicates to conirm results subject to
certiicates in any form.
the following conditions:
4.2.3 Incorrect details on certiicates
• If the certiicate is altered or defaced it is invalid. You must check centre and candidate details, including
• If we ask you to return a certiicate, you must return the spelling of names and dates of birth on statements of
it. entry and electronic results. You must tell us immediately • The certiicate should be kept in a safe place.
about any errors before we issue certiicates. When you • receive your certiicates, check centre and candidate
We will not issue copies of certiicates. details, including the spelling of names and dates of birth.
You must check your certiicates carefully when they To submit an amendment request, complete Results and arrive and contact us immediately if any certiicates are
Certificates – Form 12 and return it to us along with the damaged or missing.
incorrect certiicate and the documents listed on the form. We can only make small changes to certiicates,
If you have not received your certiicates within two for example to candidate names, dates of birth or centre weeks of the dates listed in the ‘Key dates and activities’
details.
section of this guide, contact us immediately. Associate Centres should tell their Cambridge
You must store certiicates in a secure place until they are Associate about any errors on certiicates. distributed to candidates.
We charge a fee and courier costs for replacement You are responsible for giving all your candidates,
certiicates. Our fees are in the fees list, available from including private candidates, their certiicates as soon as
the ‘My Messages’ section of CIE Direct. you can. If you cannot give a certiicate to a candidate
personally, ask them to let you know when they receive We will only replace certiicates within 18 months of the
24 4 Results and certiicates Cambridge Professional Development Qualiications Administrative Guide 24 4 Results and certiicates Cambridge Professional Development Qualiications Administrative Guide
4.3 Certifying statements and
ation
veriication of results epar
Administrative forms
Pr 1
A certifying statement is an oficial document issued Form available at by Cambridge International that shows the grades a www.cambridgeinternational.org/forms candidate achieved in a particular series. Certifying
• Replacement Statement of Results/Certiicate statements fully endorsed by the Vice Chancellor of the Application: Results and Certiicates – Form 12
University of Cambridge. Educational institutions and employers accept them as a legitimate record of results.
4.2.4 Can a candidate or centre ask for other
For information on how to apply for certifying statements
see section 6.5 of the information on a certiicate to be changed? Cambridge Handbook. >
Entries
We can only send certifying statements for a particular We cannot change a candidate’s name to relect any 2 changes that take place after the entry and portfolio were
series once the certiicate for that series has been issued. submitted, for example changing their name because
We also offer a results veriication service if a third party, they get married. such as an employer or university, wants to verify results
We cannot delete any grades or syllabuses from a issued by Cambridge International. For information on certiicate.
how to apply for veriication of results see section 6.6 of
older
the > Cambridge Handbook.
4.2.5 Missing certiicates
We issue certiicates as soon as the candidate achieves
Submission f 3
a Pass or Distinction in the relevant modules. If you do not receive a candidate’s certiicate please contact us immediately with the candidate’s details.
4.2.6 Damaged or lost certiicates
We will not replace certiicates that have been lost. If a certiicates candidate loses their certiicate they need to apply for a
certifying statement of results. See section 4.3 for details.
esults and
At our discretion, we can replace candidates’ damaged
certiicates as long as we have satisfactory proof of their 4 identity. This service is available within 18 months of the
date we issued the original certiicate. You must return the damaged certiicate with Results and Certificates – Form 12 before we provide a replacement. We charge a fee per certiicate and costs to send the certiicate by courier.
Cambridge Professional Development Qualiications Administrative Guide 4 Results and certiicates 25
4.4 Enquiries about results and appeals process Overview
We carry out extensive quality checks before we issue results. However, you can submit an enquiry about results if you would like us to check the results of particular candidates.
We offer a range of enquiry about results services depending on the type of check you would like us to carry out. There is an administrative fee for each enquiry. We will not charge the fee if the enquiry leads to a change to the
grade. Cambridge Associates must submit enquiries about results on behalf of their Associate Centres.
4.4.1 How to make an enquiry about results Important information
Complete Results and Certificates – Form 13 and send it to info@cambridgeinternational.org. The form is in the
• Associate Centres should submit their information pack on Secure Exchange. Please follow the
forms to their Cambridge Associate. It is good instructions in the ‘Guidance notes’ section of the form.
practice for Cambridge Associates to submit enquiries about results for all their Associate
We do not hold candidate portfolios after the deadlines Centres before the closing date. This gives them for enquiries about results have passed. Therefore we
time to check the enquiry and sort out any issues cannot accept requests submitted after the published
with their Associate Centres before the deadline. deadlines. • Cambridge Associates may set earlier deadlines for their Associate Centres.
Important dates
• Candidates cannot request enquiries about The deadlines for submitting enquiries about results
results.
are shown in the ‘Key dates and activities’ section of The Head of Centre must support all enquiries this guide.
about results. • You can only send one enquiry for each
candidate’s result. • You can request different services for different
candidates’ results in a syllabus. • You can request the same or different services for
the same candidate in different syllabuses.
26 4 Results and certiicates Cambridge Professional Development Qualiications Administrative Guide
4.4.2 What services are available?
ation
If you ask us, we will provide an explanation of ‘NO epar
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RESULT’ or ‘PENDING’ outcomes without charge.
Service name
Details of service
Review of marking: Service 2
A review of the candidates original portfolio. This service includes a ‘clerical re- check’ where we check that all parts of the portfolio were marked.