Poster ERIE A Coherent Framework for Understanding Success Factors in ICT Project Environment: A Poster

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A Coherent Framework for Understanding
Success Factors in ICT Project Environment
A’ang Subiyakto & Abd Rahman Ahlan
Kulliyah of Information and Communication Technology
International Islamic University Malaysia
E-mail: aang.subiyakto@live.iium.edu.my, arahman@iium.edu.my
ABSTRACT

Although there has been significant research on information and communication technology (ICT) project success, but there are still gaps around this field. Thus, further
understanding to ensure level of the project success is still required in both theory and practice. The ultimate aim of this study is develops a coherent success factors
framework for helping ICT project managers to deal with the complexity of the project dimensions which have influenced the shaping of project success. This poster
presents one of its results. The four consideration points of the framework development are: first, based on a comprehensive success definition as guidance for
measuring the critical connection between the success criteria level and the CSFs level; second, integrating coherently the five project dimensions for capturing the high
content validity; third, presenting the alternating critical connection between the project success definition and the CSFs determination; lastly, adopting the project
stakeholder perceptions from multiple levels of an ICT project organization’s environment. The result is a coherent framework that combine the five ICT project
dimensions and success perceptions of the stakeholders. However, it is a proposition concept, but this proposed framework is reasonable in the context for exploring new
understanding in ICT project environment.
Keywords: ICT , project, success factors; dimensions;

LITERATURES

BACKGROUND
The immature indications of the ICT project performance studies:
1. The high failure levels;
2. The success definition disagreements;
3. The different needs for each countries and industries;
4. The partial dimension use;
5. The used different CSFs determination method.

PROBLEMS

Project Dimensions

References

Resources

De Wit (1988); Belasi & Tukel (1996); Atkinson (1999); ); Heesk (2002); Judgev &
Muller (2005); Ghapanchi & Aurum (2012).

Systematic

DeLone & McLean (2003); Peter et al. (2008); Urbach & Muller (2012)

Managerial

Wateridge (1998); Hartman & Ashrafi (2002); Bryde (2003); Jugdev & Muller (2005).

Directional

Westerveld (2003); Prabhakar (2008); Remus & Wiener (2009);Howsawi et al. (2011)

Environmental

Lim & Mohammed (1999); Howsawi et al. (2011); McLeod & MacDonel (2011).

1. How to identify and understand the ICT project dimensions that affect its
success?
2. How to develop a coherent framework for understanding ICT project

environment?

PURPOSES
1. To identify and understand the ICT project dimensions that affect its
success;
2. To develop a coherent framework for understanding ICT project
environment.

OBJECTIVES
1. To identify the ICT project dimensions that affect its success based on
the stakeholder focuses;
2. To understand relationships among the dimensions in a coherent
concept ;
3. To develop a coherent framework that represents the dimensional
project .

METHODOLOGY

PUBLICATIONS
1.

2.

Subiyakto, A. & Ahlan, A. R. (2013). A Coherent Framework for Understanding Critical Success Factors of ICT
Project Environment, presented on the 3rd International Conference on Research and Innovation in
Information Systems – 2013 (ICRIIS’13), 8 November 2013, UNITEN, Kuala Lumpur.
Subiyakto, A. & Ahlan, A. R.(2014). Implementation of Input-Process-Output Model for Measuring Information
System Project Success, Paper submitted to TELKOMNIKA Indonesian Journal of Electrical Engineering on
29 January 2014, in review.

IIUM Research, Invention and Innovation Exhibition 2014
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