PERANCANGAN MODEL HUMAN RESOURCE SCORECARD UNTUK MENGOPTIMALKAN KINERJA SDM DALAM ORGANISASI (STUDI KASUS PADA PT ADXXXX – BANDUNG) - repo unpas
NPM: 148020131
PERANCANGAN MODEL HUMAN RESOURCE SCORECARD
UNTUK MENGOPTIMALKAN KINERJA SDM
DALAM ORGANISASI
(STUDI KASUS PADA PT ADXXXX – BANDUNG)
JURNAL TESIS
Untuk Memenuhi Syarat Mengikuti Sidang Tugas Akhir
Pada Program Studi Magister Manajemen Konsentrasi
Manajemen Sumber Daya Manusia
Oleh:
John Herdin E. Sipayung
148020131 NPM: 148020131
PERANCANGAN MODEL HUMAN RESOURCE SCORECARD
UNTUK MENGOPTIMALKAN KINERJA SDM
DALAM ORGANISASI
(STUDI KASUS PADA PT ADXXXX – BANDUNG)
Oleh: John Herdin E. Sipayung
Abstrak
Keselarasan strategi SDM dengan strategi perusahaan masih terus
menjadi pertanyaan besar tentang bagaimana mereka dapat bekerja bersama
sebagai mitra bisnis, karena SDM sendiri masih diperlakukan sebagai departemen
pendukung. Disisi lain peran SDM dituntut untuk lebih strategis, efisien, efektif
dan produktif selaras dengan strategi perusahaan.HR Scorecard dapat membantu manajer SDM untuk memastikan bahwa
semua strategi dan tujuan SDM terukur. Prosesnya dimulai dari pemahaman yang
jelas tentang strategi, misi, dan peta strategi perusahaan dan departemen SDM
menetapkan misinya dan memilih beberapa sasaran perusahaan yang kritis sebagai
bagian dari sasaran SDM untuk memastikan bahwa semua strategi selalu
ditujukan pada sasaran akhir perusahaan.Peneliti menginterpretasikan rencana strategis perusahaan, melakukan
pengamatan, melakukan wawancara dan studi literatur untuk dapat memberikan
suatu rancangan dalam rangka mengoptimalkan kinerja SDM dalam organisasi.
Keluaran dari rancangan tersebut adalah mengembangkan program tentang
peningkatan keterampilan dan kompetensi pekerja, persiapan pekerja sesuai
dengan kebutuhan perusahaan, mempertahankan tenaga kerja yang ada. Dan dari
sisi Pembelajaran dan Pertumbuhan, pengembangan sistem evaluasi kinerja
diperlukan untuk memastikan bahwa sistem digunakan secara tepat dan sesuai
dengan tujuan perusahaan dalam konteks sumber daya manusia.Perusahaan harus dapat melihat hubungan antara tujuan departemen
SDM dan faktor-faktor kunci yang mendorong kesuksesan perusahaan sebelum
mengerahkan sumber daya manusia ke dalam sistem implementasi strateginya.
Dengan mengukur peran SDM, perusahaan dapat mengukur dampak strategis
keseluruhan sumber daya manusia.Rancangan model HR Scorecard ini dapat diusulkan sebagai fokus
departemen SDM dalam mengelola dan mengukur efektifitasya dan dapat
melakukan evaluasi terkait dengan tujuan dan strategi perusahaan dalam peran
SDM. HR Scorecard mendorong manajer untuk menyelaraskan strategi SDM
dengan keseluruhan tujuan perusahaan, sehingga dapat melakukan perbaikan dan
evaluasi kinerja dan dapat digunakan dalam manajemen perubahan dan NPM: 148020131
Abstract
The alignment between optimized HR performance with the corporate strategy is
still have a big question about how they can be work together as business partner
since the HR itself treated as the supporting department. On the otherhand thecurrent competition era had asked the role of the HR have to be more and more
strategic in term of the efficiencies, effectivities and productivities of all HR roles
in order to make sure that all the company strategies can be achieved trhough the
HR roloes and strategic alignment.HR Scorecard as a part of the Balance Scorecard can help the HR manager to
make sure that all of the HR strategies and objectives measured in term of the
strategic alignment. The process starting from the clear understanding of the
corporate strategy, mission, and mapping and the HR department with their
mission then choosing the critical fews of the corporate objectives as a part of the
HR objectives to make sure that all the corporate strategy always put as the final
objectives.The researcher had studied and interpreted the company strategic planning, field
observed, interviewed and literature studied to have the HR Scorecard Design to
optimized the HR performance in the organization. And the output of the design
obtained from the results of the HR department focus are to develop a program
on workforce improving skills and competencies, preparation of workers in
accordance with the company's needs, maintaining the existing workforce, the
percentage of participants BPJS and other insurance. And from the Learning and
Growth side, the development of a performance evaluation system is needed to
ensure that the system is used appropriately and in accordance with the
company's objectives in the context of human resources.Companies should be able to see the connection between the HR department
objectives and the key factors that driving the company's success before deploying
human resources into its strategy implementation system. By measuring the
effects of HR on these drivers, firm can measure the overall strategic impact of
human resources.The design of the human resource scorecard model can be used and developed as
the focus of the HR department in managing and measuring its performance. The
HR department can be measure the initiatives and can be evaluate in relation to
the company goals and the strategies especially in HR roles. The HR department
role will be more optimized in its performance, as the HR Scorecard encourages
managers to understand how to align HR strategies with the overall corporate
objectives as a whole, so as to conduct tracking and evaluate the performance of
corporate strategy and can be used in change management and continuous
learning.Key words: strategy, performance, hr scorecard, key performance indicator
NPM: 148020131
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