1studi tentang organisasi
Perilaku Dalam Organisasi
STIMIK STIKOM BALI
STIKOM BALI 2009
Kamis 28 Desember 2017
1
Pengertian organisasi
Pengertian Perilaku Organisasi
Tingkatan Analisis dalam Perilaku
Organisasi
Model organisasi: Perilaku, struktur dan
proses
Tujuan Mempelajari Perilaku Organisasi
STIKOM BALI 2009
Kamis 28 Desember 2017
2
Entities that enable society to pursue
accomplishments that can’t be achieved by
individuals acting alone
Source : Gibson
Organisasi adalah suatu sistem yang terdiri dari pola
aktivitas kerjasama yang secara teratur dan
berulang-ulang oleh sekelompok orang untuk mencapai
suatu tujuan.
Source : Indriyo
G.
STIKOM BALI 2009
Kamis 28 Desember 2017
3
Sistem
◦ Sistem terbuka, dimana batas organisasi adalah lentur
dan menganggap bahwa faktor lingkungan sebagai input.
Pola Aktivitas
◦ Urutan pola aktivitas dilakukan relatif teratur dan
berulang-ulang.
Sekelompok Orang
◦ Adanya keterbatasan pada manusia mendorong untuk
membentuk organisasi.
Tujuan Organisasi
◦ Tujuan yang bersifat jangka panjang dan relatif abstrak
disebut MISI Organisasi.
◦ Tujuan jangka pendek yg lebih spesifik disebut Tujuan
Operasional atau Objective.
STIKOM BALI 2009
Kamis 28 Desember 2017
4
The field of study investigates the impact that
individuals, groups, and structure have on
behavior within organization for the purpose
of applying such knowledge toward improving
an organization’s effectiveness
Source : Stephen P. Robbins
Bidang ilmu yang mempelajari tentang interaksi manusia dalam
organisasi yang meliputi studi secara sistematis tentang
perilaku, truktur dan proses di dalam organisasi.
STIKOM BALI 2009
Kamis 28 Desember 2017
5
Structure
and
processes
affect
organizational behavior and the emergent
culture
Structure
Blueprint that indicates how people and
jobs are grouped together in an
organization. Structure is illustrated by
an organization chart
Processes
Activities that breathe life into
organization structure. Common
processes are communication, decision
making, socialization, and career
development
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
6
STIKOM BALI 2009
Kamis 28 Desember 2017
7
The relationships among
individuals and groups in
organizations create expectation
for individuals behavior
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
8
Kamis 28 Desember 2017
STIKOM BALI 2009
9
Human Resource
policies and practices
Organizational
culture
Change and
Stress
Organization
structure and design
Group making
Leadership
Other
groups
Conflict
Work teams
Power and
politics
GROUP LEVEL
Biographical
characteristic
Kamis 28 Desember 2017
ORGANIZATION
SYSTEM LEVEL
Group
structure
Communication
Human Input
Work design
Personality
Perception
Values and
attitudes
Motivation
Ability
Individual
learning
STIKOM BALI 2009
Individual
decision making
INDIVIDUAL LEVEL10
STIKOM BALI 2009
Kamis 28 Desember 2017
11
1.
Individual
PERILAKU
Groups and
Interpersonal Influence
Individual Characteristics Groups Behavior
Individual Motivation
Intergroup Behavior and Conflict
Reward and Appraisal
Power and Politics
Leadership
STIKOM BALI 2009
Kamis 28 Desember 2017
12
Individual
Individual performance is the foundation of
organizational
performance.
Understanding
individual behavior is, therefore, critical for effective
management
Individual Motivation
Motivation and ability to work interact to determine
performance. Motivation theory attempts to explain
and predict how individuals’ behavior is aroused,,
sustained and stopped
Reward and Appraisal
One of the most powerful influences on individual
performance is an organization’s reward system.
Management can use rewards to increase present
employees’ performance.
STIKOM BALI 2009
Kamis 28 Desember 2017
13
2.
STRUKTUR
An organization’s structure is the formal
pattern of activities and interrelationship
among
the
various
subunits
of
the
organization
JOB DESIGN
job design refers to the
process by which managers specify the contents,
methods and relationships of jobs to satisfy both
organizational and individual requirements
ORGANIZATIONAL DESIGN
design refers
structure
to
the
overall
Organization
organizational
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
14
3. PROSES
COMMUNICATION
Organizational survival is related to management’s ability
to receive, transmit, and act on information
DECISION MAKING
The quality of decision making in an organization depends on
selecting proper goals and identifying means for achieving
them. With good integration of behavioral and structural
factors, management can increase the probability that highquality decision are made
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
15
1.
2.
3.
Memahami perilaku yang terjadi dalam
organisasi.
Meramalkan Kejadian-kejadian yang
terjadi dalam organisasi.
Mengendalikan perilaku.
STIKOM BALI 2009
Kamis 28 Desember 2017
16
Lanjut ke bagian selanjutnya..
STIKOM BALI 2009
Kamis 28 Desember 2017
17
STIMIK STIKOM BALI
STIKOM BALI 2009
Kamis 28 Desember 2017
1
Pengertian organisasi
Pengertian Perilaku Organisasi
Tingkatan Analisis dalam Perilaku
Organisasi
Model organisasi: Perilaku, struktur dan
proses
Tujuan Mempelajari Perilaku Organisasi
STIKOM BALI 2009
Kamis 28 Desember 2017
2
Entities that enable society to pursue
accomplishments that can’t be achieved by
individuals acting alone
Source : Gibson
Organisasi adalah suatu sistem yang terdiri dari pola
aktivitas kerjasama yang secara teratur dan
berulang-ulang oleh sekelompok orang untuk mencapai
suatu tujuan.
Source : Indriyo
G.
STIKOM BALI 2009
Kamis 28 Desember 2017
3
Sistem
◦ Sistem terbuka, dimana batas organisasi adalah lentur
dan menganggap bahwa faktor lingkungan sebagai input.
Pola Aktivitas
◦ Urutan pola aktivitas dilakukan relatif teratur dan
berulang-ulang.
Sekelompok Orang
◦ Adanya keterbatasan pada manusia mendorong untuk
membentuk organisasi.
Tujuan Organisasi
◦ Tujuan yang bersifat jangka panjang dan relatif abstrak
disebut MISI Organisasi.
◦ Tujuan jangka pendek yg lebih spesifik disebut Tujuan
Operasional atau Objective.
STIKOM BALI 2009
Kamis 28 Desember 2017
4
The field of study investigates the impact that
individuals, groups, and structure have on
behavior within organization for the purpose
of applying such knowledge toward improving
an organization’s effectiveness
Source : Stephen P. Robbins
Bidang ilmu yang mempelajari tentang interaksi manusia dalam
organisasi yang meliputi studi secara sistematis tentang
perilaku, truktur dan proses di dalam organisasi.
STIKOM BALI 2009
Kamis 28 Desember 2017
5
Structure
and
processes
affect
organizational behavior and the emergent
culture
Structure
Blueprint that indicates how people and
jobs are grouped together in an
organization. Structure is illustrated by
an organization chart
Processes
Activities that breathe life into
organization structure. Common
processes are communication, decision
making, socialization, and career
development
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
6
STIKOM BALI 2009
Kamis 28 Desember 2017
7
The relationships among
individuals and groups in
organizations create expectation
for individuals behavior
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
8
Kamis 28 Desember 2017
STIKOM BALI 2009
9
Human Resource
policies and practices
Organizational
culture
Change and
Stress
Organization
structure and design
Group making
Leadership
Other
groups
Conflict
Work teams
Power and
politics
GROUP LEVEL
Biographical
characteristic
Kamis 28 Desember 2017
ORGANIZATION
SYSTEM LEVEL
Group
structure
Communication
Human Input
Work design
Personality
Perception
Values and
attitudes
Motivation
Ability
Individual
learning
STIKOM BALI 2009
Individual
decision making
INDIVIDUAL LEVEL10
STIKOM BALI 2009
Kamis 28 Desember 2017
11
1.
Individual
PERILAKU
Groups and
Interpersonal Influence
Individual Characteristics Groups Behavior
Individual Motivation
Intergroup Behavior and Conflict
Reward and Appraisal
Power and Politics
Leadership
STIKOM BALI 2009
Kamis 28 Desember 2017
12
Individual
Individual performance is the foundation of
organizational
performance.
Understanding
individual behavior is, therefore, critical for effective
management
Individual Motivation
Motivation and ability to work interact to determine
performance. Motivation theory attempts to explain
and predict how individuals’ behavior is aroused,,
sustained and stopped
Reward and Appraisal
One of the most powerful influences on individual
performance is an organization’s reward system.
Management can use rewards to increase present
employees’ performance.
STIKOM BALI 2009
Kamis 28 Desember 2017
13
2.
STRUKTUR
An organization’s structure is the formal
pattern of activities and interrelationship
among
the
various
subunits
of
the
organization
JOB DESIGN
job design refers to the
process by which managers specify the contents,
methods and relationships of jobs to satisfy both
organizational and individual requirements
ORGANIZATIONAL DESIGN
design refers
structure
to
the
overall
Organization
organizational
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
14
3. PROSES
COMMUNICATION
Organizational survival is related to management’s ability
to receive, transmit, and act on information
DECISION MAKING
The quality of decision making in an organization depends on
selecting proper goals and identifying means for achieving
them. With good integration of behavioral and structural
factors, management can increase the probability that highquality decision are made
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
15
1.
2.
3.
Memahami perilaku yang terjadi dalam
organisasi.
Meramalkan Kejadian-kejadian yang
terjadi dalam organisasi.
Mengendalikan perilaku.
STIKOM BALI 2009
Kamis 28 Desember 2017
16
Lanjut ke bagian selanjutnya..
STIKOM BALI 2009
Kamis 28 Desember 2017
17