Materi Kuliah: MATERI - Perilaku Dalam Organisasi
Perilaku Dalam Organisasi
STIMIK STIKOM BALI
STIKOM BALI 2009
Kamis 28 Desember 2017
1
Perspektif mengenai efektifitas
Tiga konsep efektifitas
Model dimensi waktu mengenai efektifitas
STIKOM BALI 2009
Kamis 28 Desember 2017
2
PERSPEKTIF MENGENAI EFEKTIFITA
Tiga komponen efektifitas
INDIVIDUAL
EFFECTIVENESS
GROUPS
EFFECTIVENESS
ORGANIZATIONAL
EFFECTIVENESS
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
3
EFECTIVENES
S
Achievement of goals
EFFICIENCY
The ratio of effective output the input required to
achieve it.
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
4
CAUSES OF EFFECTIVENESS
Source :
Gibson
INDIVIDUAL
EFFECTIVENESS
GROUPS
EFFECTIVENESS
ORGANIZATIONAL
EFFECTIVENESS
CAUSES
CAUSES
CAUSES
Ability
Cohesiveness
Environment
Skill
Leadership
Technology
Knowledge
Structure
Attitude
Status
Strategic
choices
Motivation
Roles
Stress
Norms
Structure
Processes
STIKOM BALI 2009
Kamis 28 Desember 2017
5
MANAGEMENT’S CONTRIBUTION TO
EFFECTIVENESS
Management
Performs
The functions of :
To coordinate
the behavior
of :
Planning
Individuals
Organizing
Groups
Leading
Organizations
To attain :
Individuals effectiveness
Groups effectiveness
Organizational
effectiveness
Controlling
Feedback
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
6
Management Performs The functions
Planning
The planning function includes defining the ends to
be achieved and determining appropriate means to
achieve the defined end
Organizing
The organizing function includes all
managerial activities that translate
required planned activities into a
structure of task and authority
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
7
Leading
The leading function involves the manager in
close day to day contact with individuals and
groups
Controllin
g
The controlling function includes
activities that manager undertake to
ensure that actual outcomes are
consistent with planned outcomes
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
8
THREE WAYS TO THINK ABOUT
EFFECTIVENESS
1. Goal approach
to effectiveness
Perspective on effectiveness that emphasizes the central
role of goal achievement as a criterion for assessing
effectiveness
2. System Theory approach to effectiveness
A grouping of elements that individually establish
relationship with each other and that interact with their
environment both as individuals and as a collective
3. Multiple constituency approach to
effectiveness
Perspective that emphasizes the relative importance of
different groups and individuals interests in an organizati
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
9
THE BASIC ELEMENT OF A SYSTEM
INPUTS
PROCESS
ENVIRONMENT
OUTPUTS
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
10
MANAGERIAL WORK AND THE BEHAVIOR,
STRUCTURE, and PROCESSES OF ORGANIZATIONS
Sources of Effectiveness
MANAGEMEN
INDIVIDUALS
T FUNCTION
GROUPS
ORGANIZATION
Planning
Objectives
Goals
Missions
Organizing
Job design
Delegated
authority
Department
bases
Department size
Integrative methods
and process
Leading
Person-centered
influence
Group-centered
influence
Entity-centered
influence
Controlling
Individual
standards of
performance
Group standards
of performance
Organization
standards of
performance
STIKOM BALI 2009
Kamis 28 Desember 2017
11
Lanjut ke bagian 3..
STIKOM BALI 2009
Kamis 28 Desember 2017
12
STIMIK STIKOM BALI
STIKOM BALI 2009
Kamis 28 Desember 2017
1
Perspektif mengenai efektifitas
Tiga konsep efektifitas
Model dimensi waktu mengenai efektifitas
STIKOM BALI 2009
Kamis 28 Desember 2017
2
PERSPEKTIF MENGENAI EFEKTIFITA
Tiga komponen efektifitas
INDIVIDUAL
EFFECTIVENESS
GROUPS
EFFECTIVENESS
ORGANIZATIONAL
EFFECTIVENESS
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
3
EFECTIVENES
S
Achievement of goals
EFFICIENCY
The ratio of effective output the input required to
achieve it.
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
4
CAUSES OF EFFECTIVENESS
Source :
Gibson
INDIVIDUAL
EFFECTIVENESS
GROUPS
EFFECTIVENESS
ORGANIZATIONAL
EFFECTIVENESS
CAUSES
CAUSES
CAUSES
Ability
Cohesiveness
Environment
Skill
Leadership
Technology
Knowledge
Structure
Attitude
Status
Strategic
choices
Motivation
Roles
Stress
Norms
Structure
Processes
STIKOM BALI 2009
Kamis 28 Desember 2017
5
MANAGEMENT’S CONTRIBUTION TO
EFFECTIVENESS
Management
Performs
The functions of :
To coordinate
the behavior
of :
Planning
Individuals
Organizing
Groups
Leading
Organizations
To attain :
Individuals effectiveness
Groups effectiveness
Organizational
effectiveness
Controlling
Feedback
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
6
Management Performs The functions
Planning
The planning function includes defining the ends to
be achieved and determining appropriate means to
achieve the defined end
Organizing
The organizing function includes all
managerial activities that translate
required planned activities into a
structure of task and authority
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
7
Leading
The leading function involves the manager in
close day to day contact with individuals and
groups
Controllin
g
The controlling function includes
activities that manager undertake to
ensure that actual outcomes are
consistent with planned outcomes
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
8
THREE WAYS TO THINK ABOUT
EFFECTIVENESS
1. Goal approach
to effectiveness
Perspective on effectiveness that emphasizes the central
role of goal achievement as a criterion for assessing
effectiveness
2. System Theory approach to effectiveness
A grouping of elements that individually establish
relationship with each other and that interact with their
environment both as individuals and as a collective
3. Multiple constituency approach to
effectiveness
Perspective that emphasizes the relative importance of
different groups and individuals interests in an organizati
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
9
THE BASIC ELEMENT OF A SYSTEM
INPUTS
PROCESS
ENVIRONMENT
OUTPUTS
Source : Gibson
STIKOM BALI 2009
Kamis 28 Desember 2017
10
MANAGERIAL WORK AND THE BEHAVIOR,
STRUCTURE, and PROCESSES OF ORGANIZATIONS
Sources of Effectiveness
MANAGEMEN
INDIVIDUALS
T FUNCTION
GROUPS
ORGANIZATION
Planning
Objectives
Goals
Missions
Organizing
Job design
Delegated
authority
Department
bases
Department size
Integrative methods
and process
Leading
Person-centered
influence
Group-centered
influence
Entity-centered
influence
Controlling
Individual
standards of
performance
Group standards
of performance
Organization
standards of
performance
STIKOM BALI 2009
Kamis 28 Desember 2017
11
Lanjut ke bagian 3..
STIKOM BALI 2009
Kamis 28 Desember 2017
12