POLITENESS STRATEGIES OF SUGGESTING UTTERANCES BY THE FIRST SEMESTER STUDENTS OF ENGLISH DEPARTMENT OF Politeness Strategies of Suggesting Utterances by the First Semester Students of English Department of Muhammadiyah University of Surakarta.
POLITENESS STRATEGIES OF SUGGESTING UTTERANCES BY THE
FIRST SEMESTER STUDENTS OF ENGLISH DEPARTMENT OF
MUHAMMADIYAH UNIVERSITY OF SURAKARTA
RESEARCH PAPER
Submitted as a Partial Fulfilment of the Requirements
for Getting Bachelor Degree of Education
in English Department
By
SONIA FITRI ASTUTI
A320130113
SCHOOL OF TEACHER TRAINING AND EDUCATION
MUHAMMADIYAH UNIVERSITY OF SURAKARTA
2017
ii
iii
iv
MOTTO
“Life is a series of challenges out before you. The people that are successful
are the ones that take the challenges head-on.” – Paul Pierce
“If you continuously compete with others, you become bitter, but if you
continuously compete with yourself, you become better.” – Anonymous
v
DEDICATION
This research paper is especially dedicated to:
My beloved parents
(Jono and Suyati)
My older sister
(Ike Yuliastuti)
My younger brother
(Muhammad Alfian Dhoko)
My dearest little sister
(Dafrya Putri Rahmawati)
My beloved grandparents
My beloved best friends whom I can’t mention one by one
vi
ACKNOWLEDGEMENT
In the name of Allah, the Most Gracious, the Most Merciful, all the praises and
thanks be to Allah for His immeasurable blessings, so that the researcher can
finish this research paper entitled “POLITENESS STRATEGIES OF
SUGGESTING UTTERANCES BY THE FIRST SEMESTER STUDENTS
OF ENGLISH DEPARTMENT OF MUHAMMADIYAH UNIVERSITY OF
SURAKARTA”. This research paper is one of the requirements to finish studying
in English Department of Muhammadiyah University of Surakarta.
This research paper cannot be finished without the helps and supports from
several people. Therefore, the researcher would like to express big thanks to:
1.
Prof. Dr. H. Bambang Setiaji, the Rector of Muhammadiyah Unversity of
Surakarta.
2.
Prof. Dr. Harun Joko Prayitno, the Dean of Teacher Training and Education
Faculty of Muhammadiyah Unversity of Surakarta.
3.
Mauly Halwat Hikmat, Ph.D. the Head of English Department of
Muhammadiyah Unversity of Surakarta.
4.
Dra. Dwi Harjanti, M.Hum, the researcher’s academic advisor.
5.
Dra. Siti Zuhriah Ariatmi, M.Hum, as the consultant, who has given a big
contribution in finishing this research paper. Thanks to her time to guide,
advice, and share so much knowledge to the researcher until this researcher
paper is finished.
6.
All lecturers in English Department of Muhammadiyah University of
Surakarta for all the knowledge that the researcher has received. May the
knowledge she received be beneficial for a lot of people in many aspects in
the future.
vii
7.
Her beloved parents, her beloved father and mother for giving endless love,
support, attention, and motivation. “Thank you for always being there during
the researcher’s ups and downs, so that she can be what she is right now”.
8.
Her dearest brother and sisters. “Thanks for the supports and companion at
any time.”
9.
Her dearest friends, her best friends whom she has been befriending since she
was a freshman. Lia, Dina, Weni and Kinan, “thank you for always being
beside the researcher when she went through all the hard times during the
days of being a university student.” “Thank you for the supports and helps.
See you all on top.”
10. Her awesome research paper partners, Hindria and Kinanthi. “Thank you for
the helps during the process of finishing the research paper.”
11. All of the university staffs who helps the researcher in processing the
administration.
12. Everybody who has helped the researcher in this process who cannot be
mentioned one by one.
Thank you for all of the suggestions, helps, supports, enlightenments and the other
experience that are given. The writer wishes that this research would be beneficial
for everyone, especially in education field.
Surakarta, 15January 2017
The Writer
Sonia FitriAstuti
A320130113
viii
ABSTRACT
SONIA FITRI ASTUTI. A320130113. POLITENESS STRATEGIES OF
SUGGESTING UTTERANCES BY THE FIRST SEMESTER STUDENTS
OF ENGLISH DEPARTMENT OF MUHAMMADIYAH UNIVERSITY OF
SURAKARTA. Research Paper. School of Teacher Training and Education
Faculty, Muhammadiyah University of Surakarta. January, 2017.
This research aims at describing the strategies of suggesting and the
realization of politeness strategy of suggesting strategies used by the first semester
students of English Department of Muhammadiyah University of Surakarta. The
data used in this research are utterances which are used by the first semester
students. The researcher use Discourse Completion Task (DCT) to collect the data.
The techniques for analyzing data are making the DCT scenario, documenting the
data, analyzing the findings and drawing conclusion. The data are analyzed by
using the theory of suggesting strategy (Flor, 2005) and theory of politeness
(Brown and Levinson, 1987). The researcher found that: (1) there are three types
of suggesting strategies used by the students namely; direct suggestion takes 15%,
conventionalized form takes 34%, indirect suggestion takes 1%. The utterances
which do not belong to suggesting strategy take 50%. There are 22% of the
students who use the suggesting strategy appropriately, and 78% of the students
use suggesting strategy inappropriately because they fail to choose the appropriate
suggesting strategy in relation with the power property of the speakers, the
distance among the speakers and the seriousness of the case that makes them are
over polite and impolite, (2) there are four types of politeness strategies used by
the students namely: bald-on record takes 30%, positive politeness takes 36%,
negative politeness takes 23%, bald off record takes 3%. The utterances which do
not belong to politeness strategy take 9%. There are 36% of the students who use
politeness strategy appropriately and 64% of the students use politeness strategy
inappropriately because they fail to choose the appropriate politeness strategy in
relation with the power property of the speaker, the distance among the speakers
and the seriousness of the case.
Keywords: suggesting strategies, descriptive qualitative, politeness
strategies.
ix
ABSTRAK
SONIA FITRI ASTUTI. A320130113. POLITENESS STRATEGIES OF
SUGGESTING UTTERANCES BY THE FIRST SEMESTER STUDENTS
OF ENGLISH DEPARTMENT OF MUHAMMADIYAH UNIVERSITY OF
SURAKARTA. Skripsi. Fakultas Keguruan dan Ilmu Pendidikan, Universitas
Muhammadiyah Surakarta. Januari, 2017.
Penelitian ini bertujuan untuk mendeskripsikan strategi dalam memberikan
saran dan penggunaan kesantunan yang digunakan oleh mahasiswa semester satu
jurusan pendidikan bahasa Inggris Universitas Muhammadiyah Surakarta. Data
yang digunakan dalam penelitian ini adalah ujaran-ujaran yang digunakan
mahasiswa semester satu. Peneliti menggunakan Discourse Completion Task
(DCT) untuk mengumpulkan data. Teknik yang digunakan untuk menganalisis
data adalah membuat naskah DCT, mendokumentasikan data, menganalisis data
temuan dan menarik kesimpulan. Data dianalisis menggunakan teori memberikan
saran (Flor, 2005) dan teori kesantunan (Brown and Levinson, 1987). Peneliti
menemukan bahwa: (1) terdapat tiga tipe strategi dalam memberikan saran; direct
suggestion (15%), conventionalized form (34%), indirect suggestion (1%). Ujaran
yang tidak termasuk dalam straegi memberi saran ada 50%. 22% mahasiswa
menggunakan strategi memberi saran dengan tepat dan 78% mahasiswa tidak
menggunakan strategi memberi saran dengan tepat karena mahasiswa tersebut
gagal dalam memilih strategi yang tepat sesuai dengan kekuasaan yang dimiliki
pembicara, hubungan antara pembicara dan pendengar serta kegentingan situasi,
sehingga mereka menjadi tidak sopan dan terlalu sopan, (2) terdapat empat tipe
strategi kesantunan yang digunakan mahasiswa; bald-on record (30%), positive
politeness (36%), negative politeness(23%) dan bald off record (3%). Ujaran yang
tidak termasuk dalam strategi kesantunan ada 9%. 36% mahasiswa menggunakan
strategi kesantunan dengan tepat, dan 64% mahasiswa tidak menggunakan strategi
kesantunan dengan tepat karena mereka gagal dalam memilih strategi kesantunan
yang tepat sesuai dengan kekuasaan yang dimiliki pembicara, hubungan antara
pembicara dan pendengar serta kegentingan situasi, sehingga mereka menjadi
tidak sopan dan terlalu sopan
Kata kunci: strategi member saran, descriptif kualitatif, strategi
kesantunan.
x
TABLE OF CONTENTS
TITLE ................................................................................................................. i
TESTIMONY ..................................................................................................... ii
APPROVAL ....................................................................................................... iii
ACCEPTANCE ................................................................................................. iv
MOTTO ............................................................................................................. v
DEDICATION ................................................................................................... vi
ACKNOWLEDGEMENT ................................................................................. vii
ABSTRACT ....................................................................................................... ix
ABSTRAK ......................................................................................................... x
TABLE OF CONTENT ..................................................................................... xi
LIST OF ABBREVIATIONS ............................................................................xiii
LIST OF TABLE ...............................................................................................xiv
LIST OF APPENDICES ....................................................................................xvi
CHAPTER I: INTRODUCTION
A. Background of the Study ............................................................................ 1
B. Limitation of the Study ............................................................................... 2
C. Focus of the Study ...................................................................................... 3
D. Objective of the Study ................................................................................ 3
E. Benefit of the study ..................................................................................... 3
CHAPTER II: LITERATURE REVIEW
A. Underlying Theory
1.
Pragmatics ............................................................................................ 5
2.
Pragmatics Competence ....................................................................... 6
3.
Scopes of Pragmatics ........................................................................... 7
4.
Interlanguage Pragmatics ..................................................................... 8
xi
5.
Speech Act ........................................................................................... 8
6.
Suggestion ............................................................................................ 9
7.
Politeness ............................................................................................. 12
B. Previous Study ............................................................................................ 16
CHAPTER III: RESEARCH METHOD
A. Type of Research ........................................................................................ 21
B. Object of the Study ..................................................................................... 21
C. Data and Data Source .................................................................................. 21
D. Technique for Collecting Data .................................................................... 21
E. Technique for Analyzing Data .................................................................... 23
F. Credibility of Data ..................................................................................... 23
CHAPTER IV: RESEARCH FINDING AND DISCUSSION
A. Data Analysis and Research Findings ......................................................... 25
B. Discussion ................................................................................................... 86
CHAPTER V: CONCLUSION AND SUGGESTION
A. Conclusion .................................................................................................. 93
B. Pedagogical Implication .............................................................................. 95
C. Suggestion ................................................................................................... 95
BIBLIOGRAPHY ............................................................................................. 97
APPENDIX .......................................................................................................100
xii
LIST OF ABBREVIATIONS
DS : Direct Suggestion
CF : Conventionalized Form
IS
: Indirect Suggestion
NS : Not Belong To Suggesting Strategy
BO : Bald-on Record
PP : Positive Politeness
NP : Negative Politeness
OR : Off Record
NPS : Not Belong To Politeness Strategy
xiii
LIST OF TABLE
TABLE
Table 3.1 Category classification of Discourse Completion Task (DCT) ......... 22
Table 4.1.1 the Percentage of Suggesting Strategy Used in DCT1 ................... 23
Table 4.1.2 the Percentage of Suggesting Strategy Used in DCT2 ................... 26
Table 4.1.3 the Percentage of Suggesting Strategy Used in DCT3 ................... 29
Table 4.1.4 the Percentage of Suggesting Strategy Used in DCT4 ................... 32
Table 4.1.5 the Percentage of Suggesting Strategy Used in DCT5 ................... 35
Table 4.1.6 the Percentage of Suggesting Strategy Used in DCT6 ................... 39
Table 4.1.7 the Percentage of Suggesting Strategy Used in DCT7 ................... 42
Table 4.1.8 the Percentage of Suggesting Strategy Used in DCT8 ................... 45
Table 4.1.9 the Percentage of Suggesting Strategy Used in DCT9 ................... 48
Table 4.2.1 the Percentage of Politeness Strategy Used in DCT1 ..................... 52
Table 4.2.2 the Percentage of Politeness Strategy Used in DCT2 ..................... 55
Table 4.2.3 the Percentage of Politeness Strategy Used in DCT3 ..................... 59
Table 4.2.4 the Percentage of Politeness Strategy Used in DCT4 ..................... 62
Table 4.2.5 the Percentage of Politeness Strategy Used in DCT5 ..................... 65
Table 4.2.6 the Percentage of Politeness Strategy Used in DCT6 ..................... 69
Table 4.2.7 the Percentage of Politeness Strategy Used in DCT7 ..................... 72
Table 4.2.8 the Percentage of Politeness Strategy Used in DCT8 ..................... 75
Table 4.2.9 the Percentage of Politeness Strategy Used in DCT9 ..................... 78
xiv
Table 4.1 List of Percentage of Suggesting Strategy ......................................... 81
Table 4.3 List of Percentage of Politeness Strategy ........................................... 83
xv
LIST OF APPENDIX
Appendix 1. Scenario of the DCT ...................................................................... 90
Appendix 2. Data of the Research ...................................................................... 92
xvi
FIRST SEMESTER STUDENTS OF ENGLISH DEPARTMENT OF
MUHAMMADIYAH UNIVERSITY OF SURAKARTA
RESEARCH PAPER
Submitted as a Partial Fulfilment of the Requirements
for Getting Bachelor Degree of Education
in English Department
By
SONIA FITRI ASTUTI
A320130113
SCHOOL OF TEACHER TRAINING AND EDUCATION
MUHAMMADIYAH UNIVERSITY OF SURAKARTA
2017
ii
iii
iv
MOTTO
“Life is a series of challenges out before you. The people that are successful
are the ones that take the challenges head-on.” – Paul Pierce
“If you continuously compete with others, you become bitter, but if you
continuously compete with yourself, you become better.” – Anonymous
v
DEDICATION
This research paper is especially dedicated to:
My beloved parents
(Jono and Suyati)
My older sister
(Ike Yuliastuti)
My younger brother
(Muhammad Alfian Dhoko)
My dearest little sister
(Dafrya Putri Rahmawati)
My beloved grandparents
My beloved best friends whom I can’t mention one by one
vi
ACKNOWLEDGEMENT
In the name of Allah, the Most Gracious, the Most Merciful, all the praises and
thanks be to Allah for His immeasurable blessings, so that the researcher can
finish this research paper entitled “POLITENESS STRATEGIES OF
SUGGESTING UTTERANCES BY THE FIRST SEMESTER STUDENTS
OF ENGLISH DEPARTMENT OF MUHAMMADIYAH UNIVERSITY OF
SURAKARTA”. This research paper is one of the requirements to finish studying
in English Department of Muhammadiyah University of Surakarta.
This research paper cannot be finished without the helps and supports from
several people. Therefore, the researcher would like to express big thanks to:
1.
Prof. Dr. H. Bambang Setiaji, the Rector of Muhammadiyah Unversity of
Surakarta.
2.
Prof. Dr. Harun Joko Prayitno, the Dean of Teacher Training and Education
Faculty of Muhammadiyah Unversity of Surakarta.
3.
Mauly Halwat Hikmat, Ph.D. the Head of English Department of
Muhammadiyah Unversity of Surakarta.
4.
Dra. Dwi Harjanti, M.Hum, the researcher’s academic advisor.
5.
Dra. Siti Zuhriah Ariatmi, M.Hum, as the consultant, who has given a big
contribution in finishing this research paper. Thanks to her time to guide,
advice, and share so much knowledge to the researcher until this researcher
paper is finished.
6.
All lecturers in English Department of Muhammadiyah University of
Surakarta for all the knowledge that the researcher has received. May the
knowledge she received be beneficial for a lot of people in many aspects in
the future.
vii
7.
Her beloved parents, her beloved father and mother for giving endless love,
support, attention, and motivation. “Thank you for always being there during
the researcher’s ups and downs, so that she can be what she is right now”.
8.
Her dearest brother and sisters. “Thanks for the supports and companion at
any time.”
9.
Her dearest friends, her best friends whom she has been befriending since she
was a freshman. Lia, Dina, Weni and Kinan, “thank you for always being
beside the researcher when she went through all the hard times during the
days of being a university student.” “Thank you for the supports and helps.
See you all on top.”
10. Her awesome research paper partners, Hindria and Kinanthi. “Thank you for
the helps during the process of finishing the research paper.”
11. All of the university staffs who helps the researcher in processing the
administration.
12. Everybody who has helped the researcher in this process who cannot be
mentioned one by one.
Thank you for all of the suggestions, helps, supports, enlightenments and the other
experience that are given. The writer wishes that this research would be beneficial
for everyone, especially in education field.
Surakarta, 15January 2017
The Writer
Sonia FitriAstuti
A320130113
viii
ABSTRACT
SONIA FITRI ASTUTI. A320130113. POLITENESS STRATEGIES OF
SUGGESTING UTTERANCES BY THE FIRST SEMESTER STUDENTS
OF ENGLISH DEPARTMENT OF MUHAMMADIYAH UNIVERSITY OF
SURAKARTA. Research Paper. School of Teacher Training and Education
Faculty, Muhammadiyah University of Surakarta. January, 2017.
This research aims at describing the strategies of suggesting and the
realization of politeness strategy of suggesting strategies used by the first semester
students of English Department of Muhammadiyah University of Surakarta. The
data used in this research are utterances which are used by the first semester
students. The researcher use Discourse Completion Task (DCT) to collect the data.
The techniques for analyzing data are making the DCT scenario, documenting the
data, analyzing the findings and drawing conclusion. The data are analyzed by
using the theory of suggesting strategy (Flor, 2005) and theory of politeness
(Brown and Levinson, 1987). The researcher found that: (1) there are three types
of suggesting strategies used by the students namely; direct suggestion takes 15%,
conventionalized form takes 34%, indirect suggestion takes 1%. The utterances
which do not belong to suggesting strategy take 50%. There are 22% of the
students who use the suggesting strategy appropriately, and 78% of the students
use suggesting strategy inappropriately because they fail to choose the appropriate
suggesting strategy in relation with the power property of the speakers, the
distance among the speakers and the seriousness of the case that makes them are
over polite and impolite, (2) there are four types of politeness strategies used by
the students namely: bald-on record takes 30%, positive politeness takes 36%,
negative politeness takes 23%, bald off record takes 3%. The utterances which do
not belong to politeness strategy take 9%. There are 36% of the students who use
politeness strategy appropriately and 64% of the students use politeness strategy
inappropriately because they fail to choose the appropriate politeness strategy in
relation with the power property of the speaker, the distance among the speakers
and the seriousness of the case.
Keywords: suggesting strategies, descriptive qualitative, politeness
strategies.
ix
ABSTRAK
SONIA FITRI ASTUTI. A320130113. POLITENESS STRATEGIES OF
SUGGESTING UTTERANCES BY THE FIRST SEMESTER STUDENTS
OF ENGLISH DEPARTMENT OF MUHAMMADIYAH UNIVERSITY OF
SURAKARTA. Skripsi. Fakultas Keguruan dan Ilmu Pendidikan, Universitas
Muhammadiyah Surakarta. Januari, 2017.
Penelitian ini bertujuan untuk mendeskripsikan strategi dalam memberikan
saran dan penggunaan kesantunan yang digunakan oleh mahasiswa semester satu
jurusan pendidikan bahasa Inggris Universitas Muhammadiyah Surakarta. Data
yang digunakan dalam penelitian ini adalah ujaran-ujaran yang digunakan
mahasiswa semester satu. Peneliti menggunakan Discourse Completion Task
(DCT) untuk mengumpulkan data. Teknik yang digunakan untuk menganalisis
data adalah membuat naskah DCT, mendokumentasikan data, menganalisis data
temuan dan menarik kesimpulan. Data dianalisis menggunakan teori memberikan
saran (Flor, 2005) dan teori kesantunan (Brown and Levinson, 1987). Peneliti
menemukan bahwa: (1) terdapat tiga tipe strategi dalam memberikan saran; direct
suggestion (15%), conventionalized form (34%), indirect suggestion (1%). Ujaran
yang tidak termasuk dalam straegi memberi saran ada 50%. 22% mahasiswa
menggunakan strategi memberi saran dengan tepat dan 78% mahasiswa tidak
menggunakan strategi memberi saran dengan tepat karena mahasiswa tersebut
gagal dalam memilih strategi yang tepat sesuai dengan kekuasaan yang dimiliki
pembicara, hubungan antara pembicara dan pendengar serta kegentingan situasi,
sehingga mereka menjadi tidak sopan dan terlalu sopan, (2) terdapat empat tipe
strategi kesantunan yang digunakan mahasiswa; bald-on record (30%), positive
politeness (36%), negative politeness(23%) dan bald off record (3%). Ujaran yang
tidak termasuk dalam strategi kesantunan ada 9%. 36% mahasiswa menggunakan
strategi kesantunan dengan tepat, dan 64% mahasiswa tidak menggunakan strategi
kesantunan dengan tepat karena mereka gagal dalam memilih strategi kesantunan
yang tepat sesuai dengan kekuasaan yang dimiliki pembicara, hubungan antara
pembicara dan pendengar serta kegentingan situasi, sehingga mereka menjadi
tidak sopan dan terlalu sopan
Kata kunci: strategi member saran, descriptif kualitatif, strategi
kesantunan.
x
TABLE OF CONTENTS
TITLE ................................................................................................................. i
TESTIMONY ..................................................................................................... ii
APPROVAL ....................................................................................................... iii
ACCEPTANCE ................................................................................................. iv
MOTTO ............................................................................................................. v
DEDICATION ................................................................................................... vi
ACKNOWLEDGEMENT ................................................................................. vii
ABSTRACT ....................................................................................................... ix
ABSTRAK ......................................................................................................... x
TABLE OF CONTENT ..................................................................................... xi
LIST OF ABBREVIATIONS ............................................................................xiii
LIST OF TABLE ...............................................................................................xiv
LIST OF APPENDICES ....................................................................................xvi
CHAPTER I: INTRODUCTION
A. Background of the Study ............................................................................ 1
B. Limitation of the Study ............................................................................... 2
C. Focus of the Study ...................................................................................... 3
D. Objective of the Study ................................................................................ 3
E. Benefit of the study ..................................................................................... 3
CHAPTER II: LITERATURE REVIEW
A. Underlying Theory
1.
Pragmatics ............................................................................................ 5
2.
Pragmatics Competence ....................................................................... 6
3.
Scopes of Pragmatics ........................................................................... 7
4.
Interlanguage Pragmatics ..................................................................... 8
xi
5.
Speech Act ........................................................................................... 8
6.
Suggestion ............................................................................................ 9
7.
Politeness ............................................................................................. 12
B. Previous Study ............................................................................................ 16
CHAPTER III: RESEARCH METHOD
A. Type of Research ........................................................................................ 21
B. Object of the Study ..................................................................................... 21
C. Data and Data Source .................................................................................. 21
D. Technique for Collecting Data .................................................................... 21
E. Technique for Analyzing Data .................................................................... 23
F. Credibility of Data ..................................................................................... 23
CHAPTER IV: RESEARCH FINDING AND DISCUSSION
A. Data Analysis and Research Findings ......................................................... 25
B. Discussion ................................................................................................... 86
CHAPTER V: CONCLUSION AND SUGGESTION
A. Conclusion .................................................................................................. 93
B. Pedagogical Implication .............................................................................. 95
C. Suggestion ................................................................................................... 95
BIBLIOGRAPHY ............................................................................................. 97
APPENDIX .......................................................................................................100
xii
LIST OF ABBREVIATIONS
DS : Direct Suggestion
CF : Conventionalized Form
IS
: Indirect Suggestion
NS : Not Belong To Suggesting Strategy
BO : Bald-on Record
PP : Positive Politeness
NP : Negative Politeness
OR : Off Record
NPS : Not Belong To Politeness Strategy
xiii
LIST OF TABLE
TABLE
Table 3.1 Category classification of Discourse Completion Task (DCT) ......... 22
Table 4.1.1 the Percentage of Suggesting Strategy Used in DCT1 ................... 23
Table 4.1.2 the Percentage of Suggesting Strategy Used in DCT2 ................... 26
Table 4.1.3 the Percentage of Suggesting Strategy Used in DCT3 ................... 29
Table 4.1.4 the Percentage of Suggesting Strategy Used in DCT4 ................... 32
Table 4.1.5 the Percentage of Suggesting Strategy Used in DCT5 ................... 35
Table 4.1.6 the Percentage of Suggesting Strategy Used in DCT6 ................... 39
Table 4.1.7 the Percentage of Suggesting Strategy Used in DCT7 ................... 42
Table 4.1.8 the Percentage of Suggesting Strategy Used in DCT8 ................... 45
Table 4.1.9 the Percentage of Suggesting Strategy Used in DCT9 ................... 48
Table 4.2.1 the Percentage of Politeness Strategy Used in DCT1 ..................... 52
Table 4.2.2 the Percentage of Politeness Strategy Used in DCT2 ..................... 55
Table 4.2.3 the Percentage of Politeness Strategy Used in DCT3 ..................... 59
Table 4.2.4 the Percentage of Politeness Strategy Used in DCT4 ..................... 62
Table 4.2.5 the Percentage of Politeness Strategy Used in DCT5 ..................... 65
Table 4.2.6 the Percentage of Politeness Strategy Used in DCT6 ..................... 69
Table 4.2.7 the Percentage of Politeness Strategy Used in DCT7 ..................... 72
Table 4.2.8 the Percentage of Politeness Strategy Used in DCT8 ..................... 75
Table 4.2.9 the Percentage of Politeness Strategy Used in DCT9 ..................... 78
xiv
Table 4.1 List of Percentage of Suggesting Strategy ......................................... 81
Table 4.3 List of Percentage of Politeness Strategy ........................................... 83
xv
LIST OF APPENDIX
Appendix 1. Scenario of the DCT ...................................................................... 90
Appendix 2. Data of the Research ...................................................................... 92
xvi