Outpatient Services ADDICTION SERVICES

58 Psychiatric And Mental Health Services Operational Policy supervision, bedside teaching, ward rounds, seminars and continuing medical nursing professional education. Research is an essential component of evidence base medicine whereby bringing knowledge to practice and vice-versa. Quality improvement helps psychiatrists to continuously strive to provide better management of patients. Accreditation, credentialing, privileging, patient satisfaction surveys, risk management, root cause analysis, clinical audits, Key Performance Indicators KPI and National Indicator Approach NIA are some of methods we implement to improve our service.

6.5.10 Other Issues

6.5.10.1 Conidentiality

Professionalisms should be maintained at all time and every client entitles privacy and conidentiality.

6.5.10.2 Consent And Agreement

Most admission to the ward is voluntary therefore informal consent should be taken. Each centre may have departmental SOP which needed to be in-cooperated as understanding of treatment agreement to prevent any misunderstanding once a treatment plan has been formulated. In case of any voluntary admission, the patient can leave the treatment anytime until unless if he or she is not stable then can only be discharge care of the carer or after informing the carer. All patient admitted under the dual diagnosis preferably need to follow SOP for other psychiatric disorder under the mental health act.

6.6 GERIATRIC PSYCHIATRY

6.6.1 Introduction

In Malaysia, the older persons contribute 5.7 of the total population. It is estimated by 2020 it contribute to 10 of the population. National Health Policy for the older persons deine older person as those who are 60 years old and above By then Malaysia is categorized as aged nation 59 Psychiatric And Mental Health Services Operational Policy according to United Nations deinition. There are needs for more effective, coordinated and co mprehensive mental health care operational policy for older persons. There will be increased in the use of public, private and voluntary health services by the older persons.

6.6.1.1 In Malaysia there will be:

• A signiicant increase in the incidence of degenerative brain diseases or dementia such as Alzheimer’s disease. • An increase in the numbers and life span of people with pre-existing psychiatric disorders. • Increased prevalence of physical disorders and disabilities which give rise to social and psychological problems. To provide better services for older person we need adequate human resources ranging from specialist in geriatric psychiatry and the allied health who are trained in geriatric. At the moment the number is far below the norm, however some places we still need the psychiatrist to assess and manage geriatric psychiatry patient.

6.6.2 Objectives Of The Geriatric Psychiatry Services

• To provide effective and eficient assessment, treatment and support to care for older persons with mental health within their familiar surroundings in the community as long as possible. • To ensure care is monitored and coordinated in conjunction with general health and community support services. • To provide health education and health promotion programs for older person with a psychiatric disorder and their carers, which incorporate information on aging, mental illness and strategies for healthy adjustment to these processes.

6.6.3 General Principles

Geriatric Psychiatry services are provided primarily for people aged 60 years and above with the following conditions: • People with psychiatric or severe behavioral dificulties associated with organic disorders such as dementia.