16.6 17.6 4.1 24.6 21.7 50.1 0.5 Slide FY 2012 full slides (FINAL)

13 Non-Loan Related Fees Commissions Q4-2012 Q3-2012 Q4-2011 FY 2012 FY 2011 Y-o-Y  Q-o-Q  Administration Fees 582 494 501 2,061 1,802 14.4 17.8 Opening LC, BG Cap Market custodian trustee 179 159 180 640 519 23.3 12.6 Subsidiaries 391 344 472 1,502 1,526 1.6 13.7 Transfer, Retail Transaction 400 299 236 1,201 872 37.7 33.8 Credit Cards 254 250 227 980 916 7.0 1.6 Mutual Fund, ORI Bancassurance 98 87 83 353 307 15.0 12.6 Syndications 35 19 68 163 221 26.2 84.2 Payroll Package 11 22 22 72 73 1.4 50.0 Others 136 98 95 428 307 39.4 38.8 Total 2,086 1,773 1,884 7,400 6,543 13.1 17.7 Foreign Exchange Gains 232 247 333 1,094 813 34.6 6.1 Gains Fr Sale Incr. in Value of Sec. Gov. Bonds 258 81 90 339 187 81.3 218.5 Cash Recoveries 861 505 772 2,550 3,588 28.9 70.4 Total Operating Income 11,737 10,658 8,790 41,931 35,546

18.0 10.1

of Non Loan Related fees to total opr. income

17.8 16.6

21.4 17.6

18.4 4.1

6.8 Breakdown of FY 2012 Non-Loan Related Fees Commissions Rp bn 827 1,0 04 1 ,110 1,3 84 1 ,051 1 ,265 1 ,459 1 ,682 1 ,524 1 ,510 1,8 83 2 ,107 1 ,614 2 ,004 2 ,071 2 ,565 1 ,116 1,3 90 1 ,019 1,3 28 1 ,306 1 ,375 1 ,485 1 ,612 1 ,547 1 ,631 1,6 71 1 ,903 1 ,865 1 ,939 1 ,869 2 ,372 Q 1 09 Q2 09 Q 3 09 Q4 09 Q 1 10 Q 2 10 Q 3 10 Q 4 10 Q 1 11 Q 2 11 Q311 Q 4 11 Q 1 12 Q 2 12 Q 3 12 Q 4 12 GA Expenses Personnel Expenses 35.1 42.8 39.3 43.2 39.0 38.4 38.1 45.1 32.4 37.3 39.0 41.6 44.0 43.2 42.7 51.3 CIR Breakdown of Q4 2012 Operating Expenses Quarterly Consolidated Operating Expenses CIR Q Q Q Growth QoQ YoY Personnel Expenses Base Salary 531 540 478 1.7 11.1 Other Allowances 1,303 847 842 53.8 54.8 Post Empl. Benefits 6 69 55 108.7 110.9 Training 121 57 69 112.3 75.4 Subsidiaries 424 356 459 19.1 7.6 Total Personnel Expenses 2,372 1,869 1,903

26.9 24.6

GA Expenses IT telecoms 294 250 174 17.6 69.0 Occupancy Related 605 384 481 57.6 25.8 Promo Sponsor 311 277 381 12.3 18.4 Transport Travel 169 116 162 45.7 4.3 Goods, Prof. Services Oth. 367 214 273 71.5 34.4 Employee Related 296 293 229 1.0 29.3 Subsidiaries 522 537 407 2.8 28.3 Total GA Expenses 2,565 2,071 2,107

23.9 21.7

Other Expenses 951 578 1,905

64.5 50.1

Total Operating Expenses 5,887 4,518 5,915

30.3 0.5

14 42.6 58.1 72 .5 91 .9 108 .9 115.9 112 .2 134 .0 172 .9 195 .8 242 .4 352 .5 399 .6 13 .3 15 .4 17 .0 25.5 27.5 27 .4 28 .4 28 .3 27.2 30 .5 35 .7 53 .3 62 .7 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 RWA Rp tn Total Capital Rp tn 31.3 26.4 23.4 27.7 25.3 23.2 24.6 20.8 15.7 15.4 13.4 15.3 15.5 CAR 308 1,168 1,549 1,744 519 510 1,027 1,390 1,400 2,003 2,681 3,403 1,300 602 690 1,329 97 305 1,113 1,221 1,526 2,031 2,543 3,744 967 1,017 1,528 1,408 610 372 1,040 1,345 1,693 2,352 2,850 3,972 645 799 819 775 623 1,234 1,166 1,390 2,536 2,833 3,073 4,385 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Q4 PAT Q3 PAT Q2 PAT Q1 PAT IDR bn Capital RWA Movement Profit After Tax ROE 21.5 26.2 23.6 22.8 2.5 10.0 15.8 18.1 22.1 24.4 22.0 22.6 RoE - AT • CAR inclusive of Credit and Market Risk started in December 2004 • CAR inclusive of Credit, Market and Operational Risk started in January 2010 • CAR under BASEL III in December 2011 was 17.17 15 1,099 1.1Tn from GIAA Recovery Strengthen leadership in wholesale transaction banking  Comprehensive financing transaction solutions  Holistic relationship approach for leading Indonesian institutions Build 1 or 2 positions in key retail financing segments  Win in mortgage, personal loan cards  Become a major player in micro- banking  Champion Syariah in Indonesia Be the retail deposit bank of choice  Win through differentiated customer experience and targeted propositions  Deploy innovative payment solutions  Total Wholesales Fees Rp3.0 Tn 1  Total Wholesale Low Cost Deposits Rp89.1 Tn  Growth of Tx cash management 70.1 YoY 2  Total Retail Fees of Rp5.0 Tn 1  Total Retail Low Cost Funds Rp201.5 Tn  YoY increase in of E-channel transaction: 27.3  Total Retail Loans of Rp105.2 Tn  Assets Spread Rp9.0 Tn  30.9 of total loans Pillar 1 Pillar 2 Pillar 3 1 Fee-Based Provision, Commission Fee 2 Excluding Mandiri Transaction System Wholesale Transactions, Retail Payments High Yield Loans 16 Breakdown of Net Expansion in Corporate Lending Q4 12 – Q4 11 Total Rp20.0 tn Rp Billion 2,536 295 516 641 691 818 966 1,316 1,340 1,451 1,539 2,295 2,425 3,283 4,998 3 ,000

2, 000

1 ,000 1 ,000 2 ,000 3 ,000 4 ,000 Others Mining-Metal Ore Trad-Ret Roads Bridge Real Estate Trad-Exp Oth Constr Oth Bus serv Trad-Dom Mining-Oil Gas Mining-Coal Mfg-Chem Electricity Mfg-FB Plantations  23.3 22.4 39.6 36.6 85.2 14.8 155.1 15.4 54.2 26.0 72.4 25.6 17.2 96.9 -8.3 Rp Billion Breakdown of Net Expansion in Commercial Lending Q4 12 – Q4 11 Total Rp21.8 tn 214 225 282 552 676 752 807 897 918 1,025 1,401 1,413 1,688 1,771 2,076 2,248 2,408 2,493 800 200 400 1 ,000 1, 600 2 ,200 Agri Equip Electricity Mfg-NonM Trad-Ret Mining-Oil Gas Mfg-FB Others Vehicles Mfg-Text Trad-Imp Bus Serv Mining-Coal Mfg-Metal Mfg-Chem Plantations Mass Trans Mfg-RawM Trad-Distr  72.5 22.2 44.4 34.1 27.5 70.9 32.0 45.2 15.1 48.0 11.2 29.6 29.4 183.1 60.0 564.5 58.0 4.5 17 745 2,414 4,066 6,153 7,784 10,943 11,899 2006 2007 2008 2009 2010 2011 2012 Cash Management Users Wholesale CASA Deposits 58 ,055 62 ,257 61 ,691 53 ,604 74 ,116 89 ,959 - 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 2007 2008 2009 2010 2011 2012 Total CASA IDR Billion 248 479 716 685 677 771 1 ,130 1 ,175 1 ,178 4 Q 10 1 Q 11 2Q11 3 Q 11 4Q11 1Q12 2 Q 12 3 Q 12 4 Q 12 Average of Cash Management Tx 000, total 13.1 Mn transaction in 2012 Exclude Mandiri Transaction System 18 74.0 YoY Growth 21.4 YoY Growth Mandiri Cash Management Forex 431 685 956 1456 7,266 18,803 29,774 43,433 - 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 - 200.0 400.0 600.0 800.0 1,000.0 1,200.0 1,400.0 1,600.0 Dec 09 Dec 10 Dec 11 Dec 12 Value IDR Trillion of Trx 000 24 34 42 63 240,806 281,153 310,512 322,795 - 50,000 100,000 150,000 200,000 250,000 300,000 350,000 - 10.0 20.0 30.0 40.0 50.0 60.0 70.0 Dec 09 Dec 10 Dec 11 Dec 12 Value USD Billion of Trx Wholesale Remittance Trade Transaction : Export, Import, Domestic 59 70 94 121 396,814 435,866 448,219 599,909 - 100,000 200,000 300,000 400,000 500,000 600,000 700,000 - 20.0 40.0 60.0 80.0 100.0 120.0 140.0 Dec 09 Dec 10 Dec 11 Dec 12 Value USD Million of Trx 85 85 110 125 454,120 495,813 510,916 517,251 420,000 430,000 440,000 450,000 460,000 470,000 480,000 490,000 500,000 510,000 520,000 530,000 - 20.0 40.0 60.0 80.0 100.0 120.0 140.0 Dec 09 Dec 10 Dec 11 Dec 12 Value USD Million of Trx 19 75.9 81 .3 86 .3 95 .5 88.2 93 .4 98 .5 109 .6 107 .3 112 .7 120 .4 134 .0 132 .7 140 .6 146 .1 165.0 6.8 6.9 7.4 8.1 9.3 10.2 11.0 11.0 11.7 11.9 11.5 11.3 12.7 12.8 13.0 13.7 5.6 6.1 8.0 9.4 8.2 8.8 9.1 11.1 10.5 11.9 12.2 15.7 14.6 15.4 16.1 18.6 2.3 2.5 2.4 2.7 2.7 2.7 3.3 3.2 3.5 3.5 4.1 4.2 62.9 65.1 68.7 68.5 71.8 70.6 68.7 70.5 69.0 68.6 70.8 73.1 71.6 70.3 71.5 71.4 7.4 7.4 7.5 6.8 6.0 5.7 5.8 5.8 5.3 5.2 5.2 5.3 5.0 5.0 5.1 20 40 60 80 100 120 140 160 180 200 220 240 260 Q 1 09 Q 2 09 Q 3 09 Q 4 09 Q 1 10 Q 2 10 Q 3 10 Q 4 10 Q 1 11 Q 2 11 Q 3 11 Q 4 11 Q 1 12 Q 2 12 Q 3 12 Q 4 12 Rp Savings Deposits FX Savings Deposits Rp Demand Deposits FX Demand Deposits Rp Time Deposits FX Time Deposits Retail Deposit Analysis – Bank Only 4.2 3.5 3.5 3.1 2.5 2.3 2.2 2.0 1.9 2.8 2.5 2.6 2.1 2.2 2.4 2.1 1.5 9.5 8.7 7.2 6.5 6.5 6.7 6.5 6.5 5.7 5.0 4.9 5 10 15 Rp DD Rp Savings Rp TD Average Quarterly Deposit Costs 1.1 0.9 0.6 0.1 0.2 0.1 0.2 0.3 0.2 3.9 3.3 3.0 1.9 1.0 0.5 0.5 0.4 0.8 0.8 0.7 0.6 2 4 Q 1 09 Q2 09 Q3 09 Q 4 09 Q 1 10 Q 2 10 Q3 10 Q 4 10 Q 1 11 Q 2 11 Q 3 11 Q 4 11 Q 1 12 Q 2 12 Q 3 12 Q 4 12 FX DD FX TD 62.5 62.3 64.7 63.4 63.8 66.1 63.3 63.8 66.1 63.8 66.5 69.6 70.1 CASA as of total deposits 20 72.5 Quarterly Transaction Volume Mn Quarterly Transaction Value Rp tn Quarterly Users Mn Inactive cards have been purged 122.9 142.0 141.9 148.1 168.1 186.2 189.4 204.0 212.3 226.6 42.3 38.6 41.7 40.8 43.0 40.7 44.7 44.1 7.9 11.6 15.0 15.4 21.3 25.4 26.2 27.3 32.2 35.5 8.3 16.5 26.6 31.8 49.7 68.5 77.8 84.7 85.3 66.7 25 50 75 100 125 150 175 200 225 250 Q 1 09 Q 2 09 Q 3 09 Q4 09 Q1 1 Q 2 10 Q 3 10 Q 4 10 Q 1 11 Q 2 11 Q3 1 1 Q 4 11 Q 1 12 Q 2 12 Q 3 12 Q 4 12 ATM Branch SMS Banking Internet Banking 77.1 95.5 97.1 107.5 130.8 147.7 153.8 159.9 170.0 177.3 1.4 2.1 2.6 2.93.9 4.6 5.0 5.5 6.6 8.8 4.8 7.1 8.7 11.7 16.3 21.5 23.5 25.6 26.8 28.7 20 40 60 80 100 120 140 160 180 200 Q 1 09 Q 2 09 Q 3 09 Q 4 09 Q 1 10 Q 2 10 Q 3 10 Q 4 10 Q 1 1 1 Q211 Q 3 11 Q 4 11 Q 1 12 Q 2 12 Q 3 12 Q 4 1 2 ATM SMS Banking Internet Banking 9.95 7.20 7.67 8.06 8.35 8.72 8.96 9.24 9.65 9.99 10.16 2.16 3.17 4.21 4.61 4.61 5.08 5.29 5.47 5.63 5.74 1.11 1.21 0.92 1.01 1.03 1.16 1.21 1.26 1.31 1.36 2 4 6 8 10 12 Q 1 09 Q 2 09 Q 3 09 Q 4 09 Q1 1 Q 2 10 Q3 1 Q 4 10 Q 1 11 Q 2 11 Q 3 11 Q4 1 1 Q 1 12 Q 2 12 Q 3 12 Q 4 12 Debit Cards SMS Banking Internet Banking 21 Pre-Paid Card Volume 000s 489 774 386 560 506 648 775 1,748 2,118 4,670 2,418 2,8483,156 3,326 3,741 3,966 5,072 5,908 8,146 11,680 18,356 20,211 22,112 28 7 9 14 19 14 12 14 9 214 209 19 Q 4 09 Q 1 10 Q 2 10 Q 3 10 Q 4 10 Q1 1 1 Q 2 11 Q3 1 1 Q 4 11 Q 1 12 Q 2 12 Q 3 12 Q 4 12 Indomaret e-Toll Gaz e-Money Pre-Paid Transaction Volume 000s 22 volume for quarter  E-Money as re-brand prepaid Mandiri, published on Oct 15, 12.  Can be used for Toll-road Transactions Jabodatabek, Parking ISS Parking, Bus Trans Solo Trans Jogja, Fuel Pertamina Gas Stations, Retail Shops Indomaret, Alfamart, Alfamidi, Lawson, Superindo, Restaurants Solaria, Excelso, Es Teller 77.  Can be owned by all customers non customers with a maximum balance of Rp 1 million. Recharge available at Mandiri ATM, ATM Bersama, E-money machines, and E-money merchants. 165.6 259.0 293.0 353.0 458.0 516.7 626.8 688.3 773.3 846.2 981.3 1,093.3 1,226.0 99.5 129.3 150.0 163.0 183.0 204.0 295.0 367.5 505.8 693.3 919.8 1,097.9 1,412.0 34.3 36.0 39.3 43.0 45.0 47.6 47.7 48.1 49.4 49.4 49.7 49.7 58.0 3.7 D ec -09 Mar -10 Jun -10 Sep -10 D ec -10 M ar -11 Jun -11 Sep -11 D ec -11 M ar -12 Jun -12 Sep -12 D ec -12 Indomaret e-Toll Gaz e-Money Volume Mandiri Business Saving Account Tn 3.5 4.8 8.0 17.7 34.7 59.4 2007 2008 2009 2010 2011 2012 Fee Income from e-channel Tx Bn 23 23,690 27,611 33,732 47,127 92,903 180,532 2007 2008 2009 2010 2011 2012 Numbers of EDC 71.1 YoY Growth 52.1 89.4 126.2 200.3 258.2 315.2 65.5 98.5 166.6 196.5 285.7 318.6 81.9 110.5 194.5 249.3 313.9 361.8 89.0 117.8 223.7 268.5 312.8 464.4 2007 2008 2009 2010 2011 2012 Q4 Q3 Q2 Q1 24.7 YoY Growth Rp Bn 38,999 47,749 8,750 FY 2011 Growth FY 2012 YoY 22.4 Consumer Finance Rp Bn 30,202 38,438 8,236 FY 2011 Growth FY 2012 YoY 27.3 Business Banking Rp Bn Micro Credit 11,845 19,005 7,160 FY 2011 Growth FY 2012 YoY 60.4 60 ,676 63 ,323 6 6 ,8 5 1 73 ,324 81 ,04 6 84 ,675 91 ,504 96 ,268 105 ,192 27.7 28.6 27.6 28.3 29.6 29.6 29.8 30.2 30.9 20.00 22.00 24.00 26.00 28.00 30.00 32.00 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 Q 4 2010 Q1 20 11 Q 2 2011 Q 3 2011 Q 4 2011 Q 1 2012 Q 2 2012 Q 3 2012 Q 4 2012 Retail to Total Loans Retail to Total Loans Micro Credit Business Banking Consumer Finance 24 200 300 502 600 800 800 878 928 10 152 480 710 760 2008 2009 2010 2011 2012 Branch Unit Kiosk 271 430 562 694 815 2008 2009 2010 2011 2012 Customers 000 Network Of New Customers 73 ,566 79 ,500 76 ,325 94 ,855 74 ,037 110 ,000 121 ,007 146 ,359 12 6,5 09 140 ,064 13 1,7 15 147 ,825 Q1 10 Q2 10 Q3 10 Q4 10 Q1 11 Q2 11 Q3 11 Q4 11 Q1 12 Q2 12 Q3 12 Q4 12 25 1 ,347 1 ,646 1 ,645 2,1 95 1 ,826 2,5 22 2 ,791 4,2 08 3 ,397 4 ,525 4 ,435 5 ,764 Q 1 10 Q 2 10 Q 3 10 Q 4 10 Q 1 11 Q 2 11 Q 3 11 Q4 1 1 Q 1 12 Q2 1 2 Q 3 12 Q4 1 2 Booking Outstanding – Rp Tn 4.4 5.4 7.3 11.8 19.0 2.0 2.3 2.8 3.9 6.3 0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 5.50 6.00 6.50 7.00 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 2008 2009 2010 2011 2012 Mandiri Microfinance Outstanding Mandiri Market Share Booking Volume – Rp Bn 16.5 16.5 17.3 16.9 17.9 17.7 17.1 21.0 20.8 20.6 20.2 18.7 Asset Spreads 26 November 2012 • Scorecard Refinement •Training Capacity Development of Managers •MKA Revitalization focus on credit analysis verification •Loan Factory for Fixed Income Loan •FIN-1 Collection System •Change in Organization •Crash Program for NPL debtors settlement Origination Targeting Maintenance Review Collection Operational Risk Building New Business •750 MKS and 250 M3KCM added this year •Biweekly RTTA Risk, Threshold, Trigger Action Plan Review Forum •Mobile Sales and Maintenance System for MKS •Incentive Scheme Refinement •Post Transaction Control Welcome Call •Savings •Pension Loans •Joint Cooperation with Mandiri AXA General Insurance MAGI •Joint Cooperation with Bank Syariah Mandiri BSM – for Gold Pawning •3,720 EDC hand held rolled out •Early Warning System Development •25 CQOCAO added this year 27 10 ,017 13 ,500 14 ,268 15,523 16 ,466 17 ,779 18 ,764 20 ,113 20 ,919 22,818 3 ,753 3,957 3 ,964 3 ,979 3 ,949 3 ,887 3 ,777 3 ,679 3 ,571 3,471 4 ,541 5 ,428 5 ,643 5 ,919 6 ,100 6,233 6 ,335 6,587 6 ,942 6 ,871 2,989 3,589 3,575 3,761 3,910 4,296 4,245 4,492 4,590 5,035 1,376 2,826 3,454 3,492 4,200 5,115 5,829 6,593 6,609 7,209 915 1,393 1,454 1,583 1,630 1,690 1,772 1,840 1,847 2,345 2,500 5,000 7,500 10,000 12,500 15,000 17,500 20,000 22,500 25,000 27,500 30,000 32,500 35,000 37,500 40,000 42,500 45,000 47,500 50,000 Q 4 09 Q 4 10 Q 1 1 1 Q 2 11 Q 3 11 Q 4 11 Q 1 12 Q 2 12 Q 3 1 2 Q 4 12 Other Auto Credit Cards Payroll Loans Home Equity Loans Mortgages Loan Type Growth Y-o-Y Q-o-Q Other 38.78 26.95 Auto Loans 40.93 9.07 Credit Cards 17.21 9.69 Payroll Loans 10.25 1.02 Home Equity Loans 10.69 2.96 Mortgages 28.34 9.08 Total Consumer 22.44 7.34 Quarterly Consumer Loan Balances by Type Consumer Loan Growth by Type Rp47.8 tn Auto Motorcycle Loans channeled or executed through finance companies = Rp 8.37Tn in our Commercial Loan Portfolio 28 375 566 852 966 1 ,146 587 302 78 257 576 884 761 398 341 425 606 694 1,3 06 1 ,369 1 ,656 1 ,530 1 ,592 981 1,7 71 Q 1 10 Q 2 10 Q 3 10 Q 4 10 Q 1 11 Q 2 11 Q 3 11 Q 4 1 1 Q 1 12 Q 2 1 2 Q 3 12 Q 4 12 JF Non JF Total Booking and the Breakdown for Joint Financing and Non JF Breakdown of Financing 405 539 806 1,1 01 1 ,370 1 ,364 1 ,245 1 ,355 1 ,353 1,6 09 1 ,420 2 ,075 309 306 351 372 350 422 342 312 373 486 396 401 61 79 118 99 118 109 84 67 60 72 49 56 Q 1 10 Q 2 10 Q 3 10 Q 4 10 Q 1 11 Q 2 1 1 Q 3 11 Q 4 11 Q 1 12 Q 2 1 2 Q 3 12 Q 4 12 Motorcycle Used Car New Car FY 2012 Performance 29 Rp Bn FY 2012 FY 2011 Change Loans 11,444 8,361 36.87 Net Income after tax 116.48 65.77 77.10 Approval Rate 87.51 84.39 3.12 Disbursement 8,351 7,139 16.98 NIM 3.12 2.69 0.42 ROA 4.16 2.83 1.33 ROE 25.04 16.92 8.11 CER 45.73 46.41 0.68 NPL 1.22 1.11 0.11 12,655 16,202 10,983 8,334 12,912 16,966 15,148 15,412 16,332 15,895 18,148 17,506 17,417 17,479 17,498 15,758 13,516 12,922 11,844 11,410 12,134 12,053 13,769 12,864 2,0 00 4 ,000 6 ,000 8 ,000 10 ,00 12 ,000 14 ,000 16 ,000 18 ,000 20 ,000 Q4 01 Q4 02 Q4 03 Q4 04 Q4 05 Q4 06 Q4 07 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10 Q111 Q211 Q311 Q411 Q112 Q212 Q312 Q412 2 - Sp eci al M en ti on Loa n s Rp B n 26 .2 24 .8 15 .0 9.4 12 .9 15 .5 11 .9 9 .7 9 .7 9.6 9 .0 8 .4 7 .2 6.1 5 .3 4 .2 4 .2 3 .9 4 .3 3.8 Cat 2 N P L Mov em en t - C onso lida ted 34.90 19.80 9.70 7.30 8.60 7.10 25.28 16.34 7.17 4.73 2.79 2.56 2.54 2.60 2.42 2.60 2.42 2.56 2.21 2.22 2.07 2.04 1.87 70 .0 146 .7 129 .5 190.4 139 .1 128 .8 44 .4 127 .1 200 .5 219 .1 192.4 172 .2 155 .5 174 .2 185 .1 185 .2 189 .6 193 .4 Q4 99 Q4 00 Q4 01 Q4 02 Q4 03 Q4 04 Q4 05 Q4 06 Q4 07 Q4 08 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10 Q111 Q211 Q311 Q411 Q112 Q212 Q312 Q412 Gro ss N PL Rat io Pr o vN PL Gross NPLs 1 .8 , coverage at 193 .4 - Category 2 loan decl ine d t o 3 .8 C a teg or y 2 Loans – B an k On ly NPLs Rp tn Q  Rp tn NPLs Corporate 2.40 0.30 1.82 Commercial 1.15 0.19 1.12 Small 0.94 0.04 2.43 Micro 0.61 0.01 3.20 Consumer 0.34 0.02 1.82 Total 5.97 0.18 1.74 Non-Performing Loans by Segment Excluding loans to other banks. Movement by Customer Segment Rp Bn 6.15 0.49 0.88 0.16 0.49 0.08 5.97 Q3 12 UG to PL DG to NPL Payment Write-Offs Other Q4 12 Non-Performing Loan Movements Rp tn – Bank Only 31 316 15 - 16 295 69 28 216 150 47 237 144 88 121 128 - 100 200 300 400 500 600 700 800 900 1,000 UG to PL DG to NPL WO Corp Comm Micro Small Cons Total Loans originated since 2005 Net Upgrades Downgrades Q4 2012 Details Loan Background Q Balance Rp bn Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 DG to NPL UG to PL Corporate 120,125.01 0.05 0.45 - 0.20 0.29 - 0.03 0.01 0.25 0.01 0.26 Commercial 96,101.89 0.04 0.27 0.05 0.13 0.00 0.25 0.15 0.05 0.27 0.28 0.02 Small 34,854.07 0.37 0.92 0.91 0.91 0.29 0.77 0.70 0.84 0.49 0.62 0.12 Micro 18,889.09 1.51 2.08 1.69 1.93 1.03 1.51 1.30 1.37 1.00 1.15 0.15 Consumer 47,103.73 0.14 0.45 0.28 0.33 0.08 0.32 0.24 0.25 0.07 0.25 0.18 Total 317,073.78 0.12 0.51 0.22 0.34 0.21 0.28 0.23 0.22 0.11 0.26 0.15 downgrades and upgrades are quarterly figures 32 Total Assets Rp54.2 tn Bond Trading Volume Rp67.1 tn Total Assets Rp14.5 tn Total Loans Rp635bn Total Financing Rp8.4tn Total Financing Rp44.5 tn Equity FI Underwriting Rp10.9 tn Annual FYP Rp 3.1 tn Net Interest Margin 10.34 Net Interest Margin 3.12 Total Deposits Rp47.4 tn Equity Trading Volume Rp68.4 tn Fee Contribution Rp460.7 bn ROA 2.01 ROA 4.16 ROE 25.04 ROE 3.30 ROE 75.20 ROE 10.81 ROE 25.04 • Remain the leader in syariah financing • Capital injection program over 3 years • Cross-sell syariah products to Mandiri customers • Expansion of business to fully utilize current capital base • Cross-sell capital market services to broad range of Mandiri customers • Refocus business toward higher fee income • Provide end-to-end bank assurance business • Continue to build cross- sell opportunities in various segments • Bank assurance products complete our suite of consumer offerings • Enhance operating model • Improve risk management systems and IT • Improve productivity • Use Ba k Ma di i s network and customer throughout Indonesia to develop multi-finance segment, especially in vehicle-ownership financing. Investment Banking Syariah Banking Insurance Niche Banking Bank Sinar Harapan Bali Multi-Finance 33 Loss of Rp52 Bn from the sale of Garuda shares AXA Man di ri Fi nan ci al Servi ces Performances N e t Pr o fi t Af ter Ta x i n Bn An n u al Fi rs t Yea r Pr em iu m AFY P i n Bn Of P o lic yho ld er s 89 90 245 235 171 183 237 255 258 234 262 259 1Q 10 2Q 10 3Q 10 4Q 10 1Q 11 2Q 11 3Q 11 4Q 11 1Q 12 2Q 12 3Q 12 4Q 12 403 599 549 673 820 742 769 946 796 892 712 667 1Q 10 2Q 10 3Q 10 4Q 10 1Q 11 2Q 11 3Q 11 4Q 11 1Q 12 2Q 12 3Q 12 4Q 12 29 .5 Yo Y Gr o w th 710,481 810,604 892,582 1,518,536 1,602,778 1,638,543 1,695,242 1,744,124 1,790,508 1,858,702 1,878,121 1,918,703 1Q 10 2Q 10 3Q 10 4Q 10 1Q 11 2Q 11 3Q 11 4Q 11 1Q 12 2Q 12 3Q 12 4Q 12 10 .0 Yo Y Gr ow th 1 .3 Yo Y Gr o w th As o f Dec 31 Rp T n 2012 2011 App rai sal V al u e 28 .9 31 .3 34 Risk Profile CAR Min 1 – Low 8 2 – Low to Moderate 9 - 10 3 – Moderate 10 - 11 4 – Moderate to High 5 - High 11 - 14 Bank Mandiri is under the LOW isk p ofile BUKU Tier 1 Capital 1 Rp 1 Trillion 2 Rp 1 Trillion - Rp 5 Trillion 3 Rp 5 Trillion - Rp 30 Trillion 4 ≥ Rp 30 Trillion Ba k Ma di i is u de BUKU 4 . Minimum 70 loans and financing to the productive sector required to be met at the end of June 2016. Branch Sub Branch Cash Office Total Zone 1 21 286 114 421 Zone 2 38 609 109 756 Zone 3 15 110 20 145 Zone 4 29 164 32 225 Zone 5 18 124 11 153 Zone 6 12 54 5 71 Total 133 1347 291 1771 Branch Networking by Zone Bank Ma diri s Capital Requirement Based on our Risk Profile Bank Mandiri Capital Requirment At October 31, 2012 36 Target 2012 FY 2012 Realization Target 2013 Gross Loan Growth YoY 22 - 24 23.7 20 - 22 Low Cost Deposits Consolidated 300 Tn 316.1Tn 350 Tn Net Interest Margins ~ 5.20 5.46 ~5.50 Efficiency Ratio ~ 45 45.5 ~45 Gross NPLs 3 1.87 2.25 Cost of Credit ~ 1 – 1.2 1 ~1.1 - 1.3 of New ATMs 1,500 2,004 1,500 of New EDCs 70,000 87,449 25,000 – 50,000 of New Micro Outlets 300 309 200 - 300 of New Conventional Branches 60 71 60 37 Operating Performance Highlights 38 Rp bn Rp bn 4,065 1,201 877 592 5,551 237 5,314 741 522 1,075 393 1,088 547 1,106 824 954 1,403 537 1,138 416 1,187 1,385 659 1,144 1,011 1,035 1,438 2008 2009 2010 2011 2012 Q1 Q2 Q3 Q4 48.9 2,483 Performance to Date: FY 2012 Contribution Margin Profit Before Tax Strategies for 2012 1. Implement The Account Plan for top Corporate Banking Customers to re-identify and have better understanding of the lie t s usi ess eeds. Improve the organizational alignment by implementation of the Client Coverage Concept to execute the Account Plan Strategy. 2. Strengthen business alliances with Mandiri Sekuritas by offering other external funding solutions to Corporate Banking client and vice versa. 3. Refocusing overseas branches business to Indonesian related companies which are located abroad and extent its business exposure by offering Wealth Management Products. 3,326 3,910 3,569 5,314 FY 2012 FY 2011 Y-o-Y  Revenues 424 449 5.5 • Investment Banking 102 144 29 • Capital Market 234 224 4.5 • Investment Mgt 88 81 8.6 • Asset Recovery Operating Expenses 312 316 1.3 Earnings After Tax 28 69 59 Equity Transactions – bn 68,366 80,849 15 SUN Transactions - bn 67,127 51,989 29 Bonds Underwritten - bn 10,913 14,141 23 ROA 1.6 7 77 ROE 3.3 8.9 63 Rp Bn 39 40 1. Optimizing Online FX Dealing System, 99 Mandiri Money Changer and 91 Regional Treasury Marketing. 2. Enhancing Treasury core system. 3. Intensifying cooperation with correspondent banks. 4. Developing infrastructure to focus on remittance, trade and capital market businesses. 5. Maintaining NPL ratio by optimizing joint effort and early warning system EWS. 6. Optimizing legal actions in collecting written off loans. 7. Developing procurement partnership for long term relationship. 8. Optimizing e-auction for procurement process. • 2010 – 2012 : Including collection from SAM and excluding International branches except Cayman • 2011 Including collection from Garuda Indonesia non recurring 944 3,783 5 4,722 702 5,434 210 455 724 3,091 1,159 153 348 1,338 389 1,164 322 316 1,247 954 911 118 263 1,540 1,660 2,200 2008 2009 2010 2011 2012 Q1 Q2 Q3 Q4 803 10.8 4,848 1,382 6,094 Performance to Date: FY 2012 Contribution Margin Profit Before Tax Strategies for 2012 Rp bn Rp bn 5,434 852 923 939 1,010 1,776 946 1,266 1,176 1,314 2,024 714 1,166 1,174 1,057 1,907 665 1,094 1,420 1,677 2,159 2008 2009 2010 2011 2012 Q1 Q2 Q3 Q4 incl CM of Small Business BSMin June 2010 Decline due to PSAK5055Implementation 41 8,206 797 1,029 970 9,062 1,196 7,866 55.5 3,026 1. Supporting Bank Mandiri Wholesale Banking vision as an Integrated Wholesale Bank through sophisticated, customized and completed services can increase revenue especially through potential business like Wholesale Banking Deposit and Fee Income. 2. Increasing profit and market share through customer existing share of wallet, increasing revenue from new customer and NPL control. 3. Provide best total business solution for customer by developing product and services including quality bundling product, quick services and competitive price. 4. Effective Alliance in units based on customer base in Commercial and Small segment, especially in developing value chain business. 4,449 4,709 5,058 Performance to Date: FY 2012 Contribution Margin Profit Before Tax Strategies for 2012 Rp bn Rp bn 7,866 6 .3 6 .3 6 .6 6 .2 6 .2 6 .4 6.6 6 .0 5 .9 6.9 7 .5 6 .9 6.9 7 .0 7 .4 Q 4 07 Q 4 08 Q 4 09 Q 1 10 Q 2 10 Q 3 10 Q 4 10 Q111 Q 2 11 Q 3 11 Q411 Q 1 12 Q 2 12 Q312 Q 4 12 12.4 13.0 12.7 12.0 12.1 12.1 12.3 13.3 13.2 13.2 13.0 11.5 12.0 12.2 12.4 5 .4 5.7 5 .6 4 .7 4 .9 5 .0 5 .1 5 .0 5 .5 5 .4 5 .2 4 .5 4.7 4 .5 4.5 1 .31 13 .25 16 .06 1 7 .65 19 .87 21 .44 23 .97 27 .09 30 .01 34 .41 36 .73 37 .44 39 .93 41 .82 4 4 .50 Q 4 07 Q4 08 Q 4 09 Q 1 10 Q2 10 Q 3 10 Q 4 10 Q 1 11 Q 2 11 Q 3 11 Q 4 11 Q 1 12 Q 2 12 Q 3 12 Q 4 12 Financing 42

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