Click Save to display the

Scorecarding 12-9 The Mission tab: Document tab is displayed. 3. Enter and format the mission statement. You can apply such formatting options such as bold, italic, underlining, indents, justification, and font size changes. 4. Click the Mission tab: Details tab . 5. Assign the business owner and specify related documents, as appropriate. See Related Documents area .

6. Click Save to display the

Save As dialog . In the Save As dialog, you can rename the mission statement rather than use the default name. What Are Perspectives? Perspectives are categories in your organization with which to associate initiatives, objectives, and KPIs. A perspective can represent a key stakeholder such as a customer, employee, or shareholderfinancial or a key competency area such as time, cost, or quality. You associate an initiative and objective with a perspective when you create or edit it. See Creating Initiatives and Creating Objectives . You associated a KPI with a perspective when you edit the details of the KPI. See Working with KPI Details . For example, when you create an objective called Improved Client Response Time you might associate it with the Customer perspective as the objective sustains and supports customer-related operations. There are four standard perspectives that are defined by the Balanced Scorecard Methodology: ■ Financial — Groups objectives, initiatives, and KPIs that relate to or support the monetary or economic health and development of your organization. ■ Customer — Groups objectives, initiatives, and KPIs that pertain to or support your client base. ■ Internal Process — Groups objectives, initiatives, and KPIs that categorize and support your corporate internal policies and procedures. ■ Learning and Growth — Groups objectives, initiatives, and KPIs that relate to or support employee training and advancement. In addition, you can create custom perspectives for your scorecard. For information on creating custom perspectives, see Creating Custom Perspectives . Creating Custom Perspectives When you create a scorecard, you specify whether you want to use the default perspectives that are defined by the Balanced Scorecard Methodology using the Use Default Perspectives? check box. If you: ■ Do not use the default perspectives, then you must create your own custom perspectives. ■ Do use the default perspectives, then you can create one or more custom perspectives to use along with the default perspectives. To create custom perspectives: 1. Edit the scorecard for which you want to create a custom perspective. For information, see Opening or Editing Scorecards . 12-10 Oracle Fusion Middleware Users Guide for Oracle Business Intelligence Enterprise Edition 2. In the Perspectives pane , click the New Perspective toolbar button. The Scorecard editor: Perspective tab is displayed.

3. In the Perspective Name field, enter the name of the perspective.