6.8 5.6
6.3 6.7
6.3 6.4
6.3 5.6
5.6 6.1
6.6 6.2
6.2 6.4
6.6 6.0
5.9 6.9
7.5 6.9
2005 Q4 06
Q4 07 Q1 08
Q2 08 Q3 08
Q4 08 Q1 09
Q2 09 Q3 09
Q4 09 Q1 10
Q210 Q310
Q410 Q111
Q211 Q311
Q411 Q112
13 .6
12 .3
12 .4
13 .5
13 .0
12 .4
12 .3
12 .7
12 .0
12 .1
12 .3
13 .3
13 .2
13 .0
11 .5
12 .0
5.7 5.4
5.4 5.4
5.3 5.3
5.7 6.2
5.9 5.8 5.6
4.7 4.9
5.0 5.1
5.0 5.5
5.4 5.2
4.5 4.7
10.31 11.15
12.73 13.77
13.25 13.43
14.23 14.94
16.06 17.65
19.87 21.44
23.97 27.09
30.01 34.41
36.73 37.44
39.93
Q4 07 Q1 08
Q2 08 Q3 08
Q4 08 Q1 09
Q2 09 Q3 09
Q4 09 Q1 10
Q210 Q310
Q410 Q1 11
Q2 11 Q3 11
Q4 11 Q1 12
Q2 12
Fi n
an ci
n g
Str ong
gr o
wth fr om
Bank S yari
ah Man
di ri
90.2 91.1
91.1 89.2
99.1 89.1
86.9 87.0
87.9 83.1
83.9 85.2
86.3 82.7
84.1 88.5
86.2 86.2
87.2 92.2
FDR
Sy ari
a h
Fi n
an ci
ng R
p tn
Ne t
In ter
es t Ma
rgi n
Cos t of
Fund s
Fi n
an ci
a l P
er for
mance Rp
bn
Yo A
CoF N
IM
FY FY
FY FY
FY Q
Fi na
n ci
ng
1 ,3
5 1
3 ,2
7 8
1 6
,0 6
3 2
3 ,9
6 8
3 6
,7 2
7 3
9 ,9
3 4
De p
o si
ts
1 1
,1 6
1 4
,8 9
9 19
,33 8
28 ,99
8 42
,61 8
43 ,30
9
As se
ts
1 2
,8 8
8 1
7 ,0
6 6
2 2
,0 3
7 3
2 ,4
8 1
4 8
,6 7
2 4
9 ,7
4
E AT
1 1
4 .64
1 9
6 .42
2 9
.94 4
1 8
.52 5
5 1
.07 3
9 6
.84
Rat ios
: ROA
1 .54
1 .83
2 .23
2 .21
1 .95
2 .25
ROE
1 5
.94 2
1 .34
2 1
.40 2
5 .05
2 4
.24 2
5 .66
N e
t N
PF
3 .43
2 .37
1 .34
1 .29
.95 1
.41
41
Expanding Scope of Distribution, 2012 Solid Stable Source of
Low Cost Funds
Product Q2
2012 Q2
2011 Growth
Demand Deposit
22.10 23.97
8.49 Rupiah
14.86 16.20
9.02 FX
7.24 7.77
7.40 Saving
Deposit 2.23
2.36 5.76
Total Low Cost Fund
24.33 26.33
8.24 Total Funding
36.72 38.08
3.72 Rp Tn
Low Cost Fund Ratio = 69.1 Funding from Java Bali = 77.7
of total funding
Sumatera Loans = Rp 12.5 tn
Funds = Rp 5.1 tn Kalimantan
Loans = Rp 5.2 tn Funds = Rp 2.6 tn
Eastern Loans = Rp 2.1 tn
Funds = Rp 0.8 tn
Java and Bali Loans = Rp 69.9 tn
Funds = Rp 29.6 tn
Business Savings Product excl. BB
CBC = 24 Unit Floor = 28 Unit
TSC = 13 Unit TSD = 18 Unit
BBC BB Floor
Medan
Makassar Banjarmas
in Surabaya
Semarang Denpasar
Bandung Pekanbaru
Palembang B.Lampung
Pontianak Samarinda
Manado Palu
Jayapura Balikpapan
Batam Jambi
Pematang siantar Padang
Bekasi Jakarta
Solo Tangerang
Bogor
BBC : 41 BB Floor : 82
BB Desk : 98 Mandiri Business Lounge : 24
42
Expanding Scope of Distribution, 2012
Solid Stable Source of Low Cost Funds
Product Q2
2012 Q2
2011 Growth
Demand Deposit
2.44 2.90
18.91 Saving
Deposit 0.61
0.94 54.24
Total Low Cost Fund
3.05 3.85
25.98 Total
Funding 3.77
4.69 24.32
Rp Tn
Low Cost Fund Ratio = 82.0 Funding from Java Bali = 66.3
of total funding
Sumatera Loans = Rp 26.1 tn
Funds = Rp 0.8 tn Kalimantan
Loans = Rp 5.3 tn Funds = Rp 0.6 tn
Eastern Loans = Rp 3.9 tn
Funds = Rp 0.3 tn
Java and Bali Loans = Rp 28.9 tn
Funds = Rp 3.1 tn
•Business Savings Product Exclude mirroring with MRB Directorate
727 1,126
761 981
965 880
855 583
842 1,081
1,319 449
877 1,033
1,069
722 899
1,311
2008 2009
2010 2011
2012 Q4
Q3 Q2
Q1
Including Small Business
4,167
43
14.8
1,415 2,256
2,020
3,220
2,471 426
2,045
3,995 1.
Continue to develop retail payment solutions for top
retail industry value chains and business clusters in order
to increase low cost deposit and fee-based income
2. Develop customer education
to further increase usage of new retail products e.g., pre-
paid as well as e-channel transactions in order to
i
ease usto e s loyalty and balances.
3. Continue to develop
integrated branding, marketing strategies
and comprehensive distribution strategy
ATMs, Branches, EDCs located at optimal locations
3,152 3,320
Performance to Date: H1 2012 Contribution Margin after PPAP
Strategies for 2012
Rp bn Rp bn
2,046
44
174 252
476 496
770 200
355 455
486 716
133 413
526 531
324 489
474 693
2008 2009
2010 2011
2012
Q1 Q2
Q3 Q4
831 1,509
51.4
1,926
1. Develop clear portfolio
strategy, targeted to key customer segments
2. Differentiate acquisition strategy
by markets 3.
Increase existing cards productivity 4.
Strengthen Consumer Loan organization structure to support
the achievement of business target, internal portfolio growth
and the increasing proportion of market share
5. Improving technology in credit
process through Loan Factory project shared with Cons
Card, Small Micro to shorten credit turn around time
6. Increasing alliance with other BU
to support the achievement of business target
2,205
1,719 530
394 1,855
369 1,486
Performance to Date: H1 2012 Contribution Margin after PPAP
Strategies for 2012
Rp bn Rp bn
1,486
45
Supporting
Materials
46 7,256
3,164 4,422
5,998
Net Interest Income Fee-Based Income
Overhead Expenses Others
Pre-provision Operating Profit
Q2 2012
Notes : 1. Fee based income excluding gain on sale increasing value GB securities
2. Overhead expenses + others excluding provisions
Q2 2011
Rp billion
Up 27.9
6,160 2,465
3,936
4,689
Net Interest Income Fee-Based Income Overhead Expenses
Others Pre-provision
Operating Profit
Rp billion
Reduce Cost of Funds Improve Assets Yield
Diversify into Fee Income
Reduce ProvisionLoan Improve Cost Efficiency
Leverage on cash generator wholesale to accelerate growth
Diversity into fee income
Competitive, sustainable
returns, with above-average
rates of growth
Business Strategy
Strategic Alliances
Support Strategy
47
6.8 7.3
7.6 8.3
8.2 8.2
8.4 8.4
8.5 8.5
8.7
Q4 2009
Q1 2010
Q2 2010
Q3 2010
Q4 2010
Q1 2011
Q2 2011
Q3 2011
Q4 2011
Q1 2012
Q2 2012
Product Holding Commercial Product Holding Corporate
6.3 6.6
6.9 8.3
9.0 8.6
8.2 8.3
8.7 8.3
8.3
Q4 2009
Q1 2010
Q2 2010
Q3 2010
Q4 2010
Q1 2011
Q2 2011
Q3 2011
Q4 2011
Q1 2012
Q2 2012
48
34 .56
35 .24
37 .83
36 .49
35 .64
31 .15
29 .19
29 .75
30 .62
33 .96
35 .68
38 .86
38 .60
41 .87
44 .44
40 .35
41 .88
45 .47
104.5
95.9 111.0
80.5 78.3
68.5 61.9
68.2 71.7
76.3 80.7
86.6 82.9
91.5 89.0
75.8 76.0
76.2
50 60
70 80
90 100
110 120
Ma r
08 Ju
ne 08
Sep 8
Dec 08
Ma r
09 Ju
ne 9
Sep 09
Dec 09
Ma r
10 Ju
ne 1
Sep 10
Dec 1
Ma r
1 1
Ju ne
1 1
Sep 1
1 Dec
11 Ma
r 12
Ju n
12
20 25
30 35
40 45
50 55
60
Loan Fx LDR FX
USD Billion
Rp Trillion Bank Only Breakdown of FX lending Bank Only
Q2 12 Total USD 4.84Bn
0.02 0.08
0.09 0.22
0.24 0.31
0.49 0.52
1.23 1.64
Soc Serv Oth
Constr Trans
Utilities Bus Serv
Agri Trading
Mfg Mining
20 -6
10 13
25 -2
26 -21
2 -3
49 FX Loans LDR
Savings Deposit Growth Transaction channel growth
50 85
.39 91
.11 95
.95 106
.45 9
9 .3
8 105
.50 111
.59 123
.50 12
1.49 13
9.15 147
.62 16
3.78 1
6 3
.8 8
173 .43
33.4 33.7
34.5 35.5
34.1 34.9
37.7 37.1 37.3
38.4 39.2
38.8 40.6
41.5
17.3 17.8
17.9 17.6
17.3 17.3
17.1 16.8
17.3 16.9
16.9 16.6 16.7
Q 1
09 Q
2 09
Q 3
09 Q
4 09
Q 1
10 Q
2 10
Q 3
10 Q
4 10
Q 111
Q 2
11 Q
3 11
Q 411
Q 1
12 Q
2 12
Savings Deposits Rp tn As of Total Deposits
National Share of Savings Deposits
1,1 00
.5 1,1
58 .9
1,2 30
.6 1,3
15 .4
1 ,293
.3 1
,321 .8
1 ,380
.5 1
,357 .4
1,4 72
.3 1,5
56 .5
1 ,679
.4 1
,688 .9
1,6 97
.1 1
,809 .8
97.4 106.6 116.7
131.4 129.9136.5 143.2 147.5
157.6 168.3
182.7 197.3 219.9 236.8
61.6 63.2 67.2
73.0 71.9 73.2 77.6 76.0
82.5 85.4
92.9 91.2 112.6 128.1
Other Payment
Transfer Withdrawal Inquiry
Avg ATM Daily Vol 000
7,5 01
9,6 23
11 ,05
7 12
,868 13
,625 14
,95 5
14 ,73
6 15
,392 17
,980 21
,251 23
,066 25
,393 29
,745 27
,325
2,955 3,165
2,780 2,8222,976
3,3353,4543,216 3,084
3,258 2,953
3,219 3,179
3,235
Q 1
09 Q
2 09
Q3 9
Q4 9
Q1 1
Q2 1
Q3 10
Q 4
10 Q
1 11
Q211 Q3
11 Q
4 11
Q 1
12 Q
2 12
Quarterly Call Center Trans. 000 Quarterly SMS Trans. 000
Value Chain Gas Station Value Chain of Top 3 Telco
Relationships
747 730
735 830
922 895
926
2,745 2,832 2,909
3,011 3,346 3,368
3,429
- 500
1,000 1,500
2,000 2,500
3,000 3,500
4,000
50 50
150 250
350 450
550 650
750 850
950
Dec 10 Mar 11 Jun 11 Sep 11 Dec 11 Mar 12 Jun 12
Avg Bal Rp bn
Total SPBU unit
93 104
118 151
144 133
137
88 91
108 187
196 197
221
- 50
100 150
200 250
300
- 20
40 60
80 100
120 140
160 180
200
Dec 10 Mar 11 Jun 11 Sep 11 Dec 11 Mar 12 Jun 12
Avg Bal Rp bn
Total Authorized Dealer unit
51
4 ,756
5,169 9,607
10 ,231
10 ,533
11 ,500
12,281 15
,469 15
,756 22,085
Mar 10 Jun 10 Sept 10 Dec 10 Mar 11 Jun 11 Sep 11 Dec 11 Mar 12 Jun 12 319
791 1,275
2,085 2,283 2,558
3,202 4,067
4,324 4,878
5,665 6,482 6,716
7,534
Q406 Q407 Q408 Q409 Q110 Q210 Q310 Q410 Q111 Q211 Q311 Q411 Q112 Q212 Rp Billion
Consumer Loans from Alliance Program 10 top corporate clients
Total Payroll in 2010-2012
Rp Billion
Co-Branding Prepaid Card Program
14,612 16,495 23,660
36,987 55,174
57,945 63,922
75,407 93,147 96,048 96,749
Q409 Q110
Q210 Q310
Q410 Q111
Q211 Q311
Q411 Q112
Q212
Corporate Card Holder from Alliance Program 10 top corporate clients
Including all payments to the employees
52
53
Mandiri Visa Mastercards and EOQ Receivables
2,2 23
.2 2
,251 .0
2 ,452
.2 2
,753 .7
2 ,989
.3 2,9
73 .4
3,2 38
.7 3
,372 .5
3,5 89
.2 3,5
74 .9
3 ,760
.9 3,9
10 .5
4 ,296
.0 4
,245 .2
4 ,491
.6 1,331
1,409 1,486
1,544 1,608
1,678 1,770
1,868 1,980
2,081 2,156
2,254 2,358
2,446 2,570
Q 4
08 Q1
09 Q2
09 Q
3 09
Q 4
09 Q
1 10
Q 2
10 Q
3 10
Q4 10
Q 1
11 Q2
11 Q3
11 Q
4 11
Q112 Q
2 12
Receivables Rp Bn Cards 000s
1 ,914
1,8 91
2,1 63
2 ,552
2 ,676
2 ,497
2 ,848
3,0 03
3,1 32
3 ,032
3,4 21
3,6 69
4 ,080
3,7 82
4 ,167
63 59 54
60 58
50 55
55 56
53 53
56 55
54 53
19 39 52
43 55
64 75
65 72
82 58
43 62
90 113
Q4 08
Q 1
09 Q
2 09
Q 3
09 Q4
09 Q1
10 Q
2 10
Q 3
10 Q
4 10
Q 1
11 Q2
11 Q311
Q 4
11 Q112
Q 212
Transfer Balance Cash Advance
Retail
Total Card Quarterly Sales by Type of Transaction Rp Bn
54
Corporate Customer by Rating Summary of Risk Management Initiatives
Credit
Market
Operational • ORM implementation in all unit, incl. overseas offices
subsidiary • Bring Op. Risk top issues
into Management • Review Op. Risk on new procedures new products
• Development of risk measurement system for derivative structured product Summit
• Implement Market Risk Internal Model • Intraday Limit Monitoring
• Enhance Policy Procedure for Treasury ALM • Enhance FTP Fund Transfer Pricing method
• Develop liquidity stress test safety level • Develop measurement of capital for IRBB
• Wholesale Transaction: Optimize credit decision process by focusing on quantitative factors of
analysis, redefining clear role of risk team , and aligning RM Organization into business expansion
• High Yield Business: Assign dedicated team, set up loan factory, enhanced business process incl.
tools, monitoring collection system, policy • Optimize capital by implementing ERM VBA
• Consolidate risk management of subsidiaries High Risk Rating C- G
Medium Risk Rating BBB – B
Low Risk Rating AAA – A
51 64
68 60
69 91
92 34
24 21
25 24
7 7
15 12
11 15
7 2
1
20 40
60 80
100
2006 2007
2008 2009
2010 2011
2012
55 IDR billion Cons
Q2 2012 FY’
Q2 2011 Y-o-Y
Gross Loans
350,417 314,381
276,708 26.6
Government Bonds
80,438 78,459
77,930 3.2
Total Assets
571,758 551,892
474,929 20.4
Customer Deposits
418,220 422,251
362,637 15.3
Total Equity
67,100 62,654
56,610 18.5
RoA - before tax p.a.
3.38
3.38
3.67
RoE – after tax p.a.
21.88 21.98
