Expand the SOA folder in the navigator. Right-click soa-infra, and select SOA Administration Workflow Task Service

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4. In the Recipient column, click an entry to display a list of possible recipients for

the notification message: ■ Assignees The users or groups to whom the task is currently assigned. ■ Initiator The user who created the task. ■ Approvers The users who have acted on the task up to this point. This applies in a serial participant type in which multiple users have approved the task and a notification must be sent to all of them. ■ Owner The task owner ■ Reviewer The user who can add comments and attachments to a task. For more information, see Section 31.2.5, How to Configure the Notification Channel Preferences.

27.3.10.2 Editing the Notification Message

A default notification message is available for delivery to the selected recipient. If you want, you can modify the default message text. To edit the notification message: 1. In the Notification section, click the General tab. 2. In the Notification Header column, click the Edit icon to modify the default notification message. The Edit Notification Message dialog shown in Figure 27–63 appears. Figure 27–63 Edit Notification Message Dialog This message applies to all the supported notification channels: email, voice, instant messaging, and SMS. Email messages can also include the worklist task detail defined in this message. The channel by which the message is delivered is based upon the notification preferences you specify. Designing Human Tasks 27-65 3. Modify the message wording as necessary.

4. Click OK to return to the Human Task Editor.

For more information about notification preference details, see Section 31.2, Notifications from Human Workflow.

27.3.10.3 Setting Up Reminders

You can send task reminders, which can be based on the time the task was assigned to a user or the expiration time of a task. The number of reminders and the interval between the reminders can also be configured. To set up reminders: 1. In the Notification section, click the Advanced tab. 2. From the list, select the number of reminders to send. 3. If you selected to remind the assignee one, two, or three times, select the interval between reminders, and whether to send the reminder before or after the assignment. For more information, see Section 31.2.12, How to Send Reminders.

27.3.10.4 Changing the Character Set Encoding

Unicode is a universally-encoded character set that enables information from any language to be stored using a single character set. Unicode provides a unique code value for every character, regardless of the platform, program, or language. You can use the default setting of UTF-8 or you can specify a character set with a Java class. To change the character set encoding 1. In the Notification section, click the Advanced tab. 2. From the Encoding list, select Specify by Java Class. 3. Enter the Java class to use.

27.3.10.5 Securing Notifications to Exclude Details

To secure notifications, make messages actionable, and send attachments: 1. In the Notification section, click the Advanced tab. 2. Select Make notifications secure exclude details. If selected, a default notification message is used. There are no HTML worklist task details, attachments, or actionable links in the email. Only the task number is in the message. For more information, see Section 31.2.10, How to Send Secure Notifications.

27.3.10.6 Showing the Oracle BPM Worklist URL in Notifications

You can configure whether to display the Oracle BPM Worklist URL in email notification messages. To show the Oracle BPM Worklist URL in notifications: 1. In the Notification section, click the Advanced tab.