adapting product or its delivery for the local 1 2 3 4 5
market performing a single value-adding activity in
1 2 3 4 5 the production process of the corporation’s
leading product product andor process innovation
1 2 3 4 5 generation of a range of productsservices
1 2 3 4 5 largely from our own resources
we have a particular connection with one major 1 2 3 4 5
company within the corporate network, despite being linked with and contributing to many
other parts
9. Please circle the level of technology your company utilises in
its primary operations. 1 = very basic
2 = quite basic 3 = intermediate
4 = advanced 5 = leading edge
10. We need to categorise companies on the basis of size, can you
please give approximate figures for the following? Annual Sales Aus ……………………………………..
Number of employees ……………………………………. Section B. Communications
1. Please rank, in terms of frequency, the use of the following
means of communication between Head Office and staff in your company.
Very Never Rare Sometimes Often frequent
Video or TV broadcasts 1
2 3
4 5
Electronic mail 1
2 3
4 5
Intranet 1
2 3
4 5
Newsletters 1
2 3
4 5
Magazines 1
2 3
4 5
Reports 1
2 3
4 5
2. Please rank the frequency of your company’s use of the
following techniques. Very
Never Rare Sometimes Often frequent Electronic data
1 2
3 4
5 interchange
linking the computer systems of
buyers and sellers
Electronic commerce 1
2 3
4 5
buying or selling electronically
Groupware technology 1
2 3
4 5
facilitating global teams via electronic means e.g.
screen-sharing, video-conferencing, etc
Organisational memory 1 2
3 4
5 systems electronic
storage of knowledge or information
Auditing of intellectual 1 2
3 4
5 capital putting a value
on the company’s knowledge capital
3. Please circle the frequency of your contacts with managers at
Head Office or other group companies via mail, telephone, fax, electronic mail or any other means.
Several Every
Monthly times
other or
daily Daily day Weekly less
Contact with Head Office 1
2 3
4 5
Contact with other group 1
2 3
4 5
companies
4. Please circle which of the statements is most accurate.
a Most of our communications are with Head Office and we have relatively little contact with other group
companies.
b Most of our communications are with Head Office or with one or two other group companies who are closely linked to
us in the generation of the company’s productsservices. c
We communicate, on an ongoing basis, with many companies within our corporate network.
5. Typically, in your company, is there a networked PC with
