b Most of our communications are with Head Office or with one or two other group companies who are closely linked to
us in the generation of the company’s productsservices. c
We communicate, on an ongoing basis, with many companies within our corporate network.
5. Typically, in your company, is there a networked PC with
standardised support software on every desk or in every briefcase?
Please circle answer Yes
No
6. Please circle to what extent your company is actively
involved with the following organisations e.g. as sources of information, knowledge, new recruits or as platforms for
campaigns, lobbying, publicity, etc.
Very Never Rare Sometimes Often frequent
Local industry 1
2 3
4 5
associations Local Chamber of
1 2
3 4
5 Commerce
Local schools 1
2 3
4 5
Local universities 1
2 3
4 5
colleges Local charitable
1 2
3 4
5 organizations
Local government 1
2 3
4 5
agencies State government
1 2
3 4
5 agencies
Federal government 1
2 3
4 5
agencies
7. Please circle the frequency of meetings between a member of
your management team and the following: Oncetwice
Weekly Never per year Quarterly Monthly or more
Major suppliers 1
2 3
4 5
Major customers 1
2 3
4 5
Major competitors 1 2
3 4
5
Section C. Head Office influence on decision-making in your company
1. Typically, how much influence would Head Office have on
the sample decisions given below? After each decision please circle a number on a scale of 1 to 5
where: 1 = subsidiary decision
2 = subsidiary decides – Head Office influences 3 = equal influence on decision
4 = Head Office decides – subsidiary influences 5 = Head Office decision
Borrowings from a local bank 1
2 3
4 5
Extension of credit to a major customer 1
2 3
4 5
Product introduction to your local market 1
2 3
4 5
Training programmes in your company 1
2 3
4 5
Choice of advertising agency 1
2 3
4 5
Setting aggregate production schedule 1
2 3
4 5
Hiring of operational personnel 1
2 3
4 5
Setting sales targets 1
2 3
4 5
Return on investment criteria 1
2 3
4 5
Quality control norms 1
2 3
4 5
2. Do you have manuals from Head Office for procedures in the
following areas? Technical designmanufacture
Yes No
Accounting Yes
No Marketing
Yes No
Company philosophy Yes
No Supplier relations
Yes No
Customer relations Yes
No Any others
Yes No
Please specify ………………………………………………………………………………
Section D. Innovation and competition
1. Please circle how much RD your company performs on