Typically, in your company, is there a networked PC with Please circle to what extent your company is actively Please circle the frequency of meetings between a member of Typically, how much influence would Head Office have on Do you have manuals from Hea

b Most of our communications are with Head Office or with one or two other group companies who are closely linked to us in the generation of the company’s productsservices. c We communicate, on an ongoing basis, with many companies within our corporate network.

5. Typically, in your company, is there a networked PC with

standardised support software on every desk or in every briefcase? Please circle answer Yes No

6. Please circle to what extent your company is actively

involved with the following organisations e.g. as sources of information, knowledge, new recruits or as platforms for campaigns, lobbying, publicity, etc. Very Never Rare Sometimes Often frequent Local industry 1 2 3 4 5 associations Local Chamber of 1 2 3 4 5 Commerce Local schools 1 2 3 4 5 Local universities 1 2 3 4 5 colleges Local charitable 1 2 3 4 5 organizations Local government 1 2 3 4 5 agencies State government 1 2 3 4 5 agencies Federal government 1 2 3 4 5 agencies

7. Please circle the frequency of meetings between a member of

your management team and the following: Oncetwice Weekly Never per year Quarterly Monthly or more Major suppliers 1 2 3 4 5 Major customers 1 2 3 4 5 Major competitors 1 2 3 4 5 Section C. Head Office influence on decision-making in your company

1. Typically, how much influence would Head Office have on

the sample decisions given below? After each decision please circle a number on a scale of 1 to 5 where: 1 = subsidiary decision 2 = subsidiary decides – Head Office influences 3 = equal influence on decision 4 = Head Office decides – subsidiary influences 5 = Head Office decision Borrowings from a local bank 1 2 3 4 5 Extension of credit to a major customer 1 2 3 4 5 Product introduction to your local market 1 2 3 4 5 Training programmes in your company 1 2 3 4 5 Choice of advertising agency 1 2 3 4 5 Setting aggregate production schedule 1 2 3 4 5 Hiring of operational personnel 1 2 3 4 5 Setting sales targets 1 2 3 4 5 Return on investment criteria 1 2 3 4 5 Quality control norms 1 2 3 4 5

2. Do you have manuals from Head Office for procedures in the

following areas? Technical designmanufacture Yes No Accounting Yes No Marketing Yes No Company philosophy Yes No Supplier relations Yes No Customer relations Yes No Any others Yes No Please specify ……………………………………………………………………………… Section D. Innovation and competition

1. Please circle how much RD your company performs on