INTRODUCTION LITERATURE REVIEW METHODOLOGY CASE STUDY RESULTS AND DISCUSSIONS

ix TABLE OF CONTENT Declaration iii Approval iv Abstract v Abstrak vi Dedication vii Acknowledgement viii Table of Content ix List of Tables xiii List of Figures xiv List of Abbreviations xv

1. INTRODUCTION

1.1 Background of study 1 1.1.1 Current issue in productivity 3

1.2 Problem statement

5 1.3 Objectives of study 6

1.4 Scope

6 1.5 Importance of study 7

1.6 Research methodology

7 1.7 Outline of report 8

2. LITERATURE REVIEW

2.1 Introduction 9 2.1.1 Labor Productivity 10 2.2 Motion and time study 11 2.2.1 Work method design 13 2.2.2 Operation standardization 14 2.2.3 Time standard 14 x 2.2.3.1 Types of Charts 17 2.3 Motion and time study for lean manufacturing 21 2.4 Work measurement 24 2.4.1 Rating factor 24 2.4.2 Allowance 25 2.4.3 Time study 28 2.4.4 Standard Data System 29 2.4.5 Work sampling 30 2.4.6 Predetermined time system PTS 31 2.5 Maynard Operation Sequence Techniques MOST 33 2.6 Current study on work method and work measurement 36 2.6.1 Case study 1: Intel Technology Sdn. Bhd. 36 2.6.2 Case study 2: North Carolina State College Dairy Plant 37 2.6.3 Case study 3: York Casket 38 2.6.4 Case study 4: Wild Oats Markets 39 2.6.5 Case study 5: Ohio Edison Company 41 2.7 Summary 43

3. METHODOLOGY

3.1 PSM Gantt Chart 51 3.2 Research flow chart 52 3.3 Research flow chart explanation 54 3.3.1 Define project title and search for project source 54 3.3.2 Factory search 54 3.3.3 Literature review 54 3.3.4 Factory visit 55 3.3.5 Data collection 55 3.3.6 Data analysis 55 3.3.7 Recommendation and conclusion 56 3.4 Data collection flow chart 57 3.5 Data collection chart explanation 58 xi 3.5.1 Area selection 58 3.5.2 Operator and machine selection 58 3.5.3 Data collection for each operator 58 3.5.4 MOST analysis 60 3.5.5 Determine current operator utilization 61 3.5.6 Recommendation for improvements 62

4. CASE STUDY

4.1 Background 63 4.1.1 Company profile 63 4.1.2 Quad Flatpack No Lead QFN 64 4.2 Processes involved 65 4.2.1 Mold 68 4.2.2 Deflash 68 4.2.3 Symbolization 68 4.2.4 Saw singulation 69 4.2.5 VM Inspection 69

5. RESULTS AND DISCUSSIONS

5.1 MOST sheet table description 71 5.2 MOST result for STI 1 and 2 73 5.2.1 Activity summary 74 5.2.2 Activity summary in descending order 77 5.3 MOST result for STI 13 and 14 78 5.3.1 Activity summary 79 5.3.2 Activity summary in descending order 80 5.4 MOST analysis 81 5.5 Allowance 83 5.6 Frequency ratio 84 5.7 Overall Equipment Efficiency OEE 85 5.8 Operator utilization 86 xii

6. RECOMENDATIONS AND CONCLUSION