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CHAPTER IV DATA ANALYSIS
This chapter will describe the data analysis and research results about mobile banking acceptance with external variables using perceived mobility value variable
and perceived enjoyment variable with Technology Accepted Model TAM. It will be divided into three parts: 1 describing about data research collection and
respondents demographic descriptions, 2 data test analysis, 3 model assumption analysis, and 4 hypotheses test.
A. Data Collection Analysis
1. Total Data Collection
Data collected from 80 questionnaires were directly distributed to respondents and 110 questionnaires were distributed by email. Based on the
sample criteria discussed above, this study has obtained 67 respondents by direct distribution and 65 respondents by email distribution, so 132 samples
total are obtained. From table IV.1 we can see that level of returned questionnaires is 69.47 from 190 distributed questionnaires which one of
them can not be processed. So, there are 131 questionnaires that can use for this research test.
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Table IV.1 Data Research Collection
Source: Primary data processing 2011
2. Respondents Demography
a. Respondents Characteristics
From table IV.2 we can see that majority of respondents’ age range between 21-25 years old with 62 respondents 47.33, and the second
majority is between 26-30 years old with 22 respondents 16.79. It shows that there are much more productive respondents than
unproductive respondents. The minority respondents’ age is between 51- 55 years old and 55 years old 2.29. Researcher has the youngest
respondent with 19 years old and the oldest with 83 years old. b.
Respondent Gender Based on data collection, respondent gender characteristic describes
as follows. There are 62 men respondents 47, 62 women respondents 47, and seven respondents did not answer it 6.
DESCRIPTION TOTAL PERCENTAGE
Questionnaire distributed 190
100 Questionnaires returned
132 69.47
Questionnaire which can not be processed 1
0.76 Questionnaire which can be processed
131 99.24
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Table IV.2 Respondent Age
Source: Primary data processing 2011
Figure IV.1 Respondent Gender
c. Respondent Educational Background
Based on data collection, respondent educational background characteristic describes as follows. There are 81 S1 graduates as majority
educational background 61.83. Second, 30 respondents are D3 graduates 22.9. Then 10 respondents are SLTA or equals graduates
7.63 , and 4 are S2 graduates 3.05.
Age Range Total
Percentage ≤20
9 6.87 21-25
62 47.33 26-30
22 16.79 31-35
7 5.34 36-40
12 9.16 41-45
4 3.05 46-50
5 3.82 51-55
3 2.29 55
3 2.29 NO ANSWERS
4 3.05 TOTAL 131
100
Source: Primary data processing 2011
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Table IV.3 Respondents Educational Background
d. Bank Where the Respondents Save Their Money in
From 131 respondents, there are nine different banks where the respondents save their money in. The first majority is BNI with 70
respondents 53, and the second is BCA with 25 respondents 19. The other banks are Mandiri, BRI, Danamon, CIMB Niaga, Muamalat
and Bukopin, as we can see on the figure IV.2 below.
Figure IV.2 Bank Where the Respondents Save Their Money in
Education Total Percentage
SLTA equals 10
7.63 D3
30 22.90 S1
81 61.83 Masters Degree S2 4 3.05
NO ANSWER 6
4.58
Total
131 100 Source: Primary data processing 2011
Source: Primary data processing 2011
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B. Data Test Analysis
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