of Non Loan Related fees to total opr. income 17.5 20.3 48.0

13 Non-Loan Related Fees Commissions Q1-2012 Q1-2011 TTM Q1 2012 TTM Q1 2011 Y-o-Y  12m Administration Fees 441 379 1,795 1,719 16.5 4.4 Opening LC, BG Cap Market custodian trustee 153 115 563 508 32.3 11.0 Subsidiaries 405 448 1,574 1,075 9.7 46.4 Transfer, Retail Transaction 244 185 946 501 31.4 88.8 Credit Cards 242 221 951 804 9.4 18.4 Mutual Fund, ORI Bancassurance 82 61 327 157 33.4 108.6 Syndications 36 8 249 42 366.1 490.6 Payroll Package 17 15 76 32 16.3 135.9 Others 84 65 309 645 30.2 52.2 Total 1,704 1,497 6,790 5,483 13.8 23.9 Foreign Exchange Gains 210 132 886 626 59.1 41.5 Gains Fr Sale Incr. in Value of Sec. Gov. Bonds 134 32 289 229 318.8 26.2 Total Operating Income 9,271 9,518 33,543 31,185 2.6

7.6 of Non Loan Related fees to total opr. income

22.1 17.5

23.8 20.3

26.6 16.9

Breakdown of Q1 2012 Non-Loan Related Fees Commissions Rp bn In 1Q11 Mandiri Sekuritas recorded Rp135 bn in Underwriting Selling Fees from two large deals vs. Rp5 bn in 1Q12 8 2 7 1 ,0 4 1 ,1 1 1 ,3 8 4 1 ,0 5 1 1 ,2 6 5 1 ,4 5 9 1 ,6 8 2 1 ,5 2 4 1 ,8 8 2 1 ,8 8 3 1 ,4 9 1 ,6 1 4 1 ,1 1 6 1 ,3 9 1 ,0 1 9 1 ,3 2 8 1 ,3 6 1 ,3 7 5 1 ,4 8 5 1 ,6 1 2 1 ,5 4 7 1 ,5 6 2 1 ,6 7 1 1 ,9 3 1 ,8 6 5 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 GA Expense Personnel Expense 35.1 42.8 39.3 43.2 39.0 38.4 38.1 45.1 32.4 37.3 39.0 41.6 44.0 CIR Breakdown of Q1 2012 Operating Expenses Quarterly Consolidated Operating Expenses CIR Excluding the impact of non-recurring interest income bond gains Q ’ Q4’ Q ’ Growth QoQ YoY Personnel Expenses Base Salary 524 478 456 9.6 14.9 Other Allowances 849 874 714 2.8 19.0 Post Empl. Benefits 57 58 55 1.9 3.4 Training 47 69 45 31.6 4.9 Subsidiaries 388 425 278 8.6 39.8 Total Personnel Expenses 1,865 1,903 1,547

2.0 20.6

GA Expenses IT telecoms 184 174 167 5.8 10.2 Occupancy Related 365 481 312 24.1 17.0 Promo Sponsor 206 267 140 22.7 47.5 Transport Travel 99 162 83 39.1 18.9 Prof. Services Others 176 189 112 7.0 57.0 Employee Related 208 229 148 9.0 40.7 Subsidiaries 376 93 129 504.3 191.5 Total GA Expenses 1,614 1,409 1,091

33.9 48.0

14 4 2 .6 5 8 .1 7 2 .5 9 1 .9 1 8 .9 1 1 5 .9 1 1 2 .2 1 3 4 .0 1 7 2 .9 1 9 5 .8 2 4 2 .4 3 5 2 .5 3 4 2 .3 1 3 .3 1 5 .4 1 7 .0 2 5 .5 2 7 .5 2 7 .4 2 8 .4 2 8 .3 2 7 .2 3 .5 3 5 .7 5 3 .3 6 .0 2 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 2 1 2 1 1 2 1 2 RWA Rp tn Total Capital Rp tn 31.3 26.4 23.4 27.7 25.3 23.2 24.6 20.8 15.7 15.4 13.4 15.1 17.5 CAR 308 1,168 1,549 1,744 519 510 1,027 1,390 1,400 2,003 2,681 3,403 1,300 602 690 1,329 97 305 1,113 1,221 1,526 2,031 2,543 967 1,017 1,528 1,408 610 372 1,040 1,345 1,693 2,352 2,850 645 799 819 775 623 1,234 1,166 1,390 2,536 2,833 3,073 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 2 1 2 1 1 2 1 2 Q4 PAT Q3 PAT Q2 PAT Q1 PAT IDR bn Capital RWA Movement Profit After Tax ROE 21.5 26.2 23.6 22.8 2.5 10.0 15.8 18.1 22.1 24.4 22.0 21.1 RoE - AT • CAR inclusive of Credit and Market Risk started in December 2004 • CAR inclusive of Credit, Market and Operational Risk started in January 2010 15 1,099 1.1Tn from GIAA Recovery Strengthen leadership in wholesale transaction banking  Comprehensive financing transaction solutions  Holistic relationship approach for leading Indonesian institutions Build 1 or 2 positions in key retail financing segments  Win in mortgage, personal loan cards  Become a major player in micro- banking  Champion Syariah in Indonesia Be the retail deposit bank of choice  Win through differentiated customer experience and targeted propositions  Deploy innovative payment solutions  Total Wholesales Fees Rp732.9 Bn 1  Total Wholesale Low Cost Deposits Rp61.2 Tn  Growth of Tx cash management 472.9 YoY  Total Retail Fees of Rp1.3 Tn  Total Retail Low Cost Funds Rp163.4 Tn  YoY increase in of E-channel transaction: 45.7  Total Retail Loans of Rp84.7 Tn  Assets Spread Rp2.2 Tn  29.6 of total loans Pillar 1 Pillar 2 Pillar 3 1 Excluding collection extracomptable Rp 424.9bn Wholesale Transactions, Retail Payments High Yield Loans 16 Breakdown of Net Expansion in Corporate Lending Q1 – Q1 Total Rp26.14 tn Rp Billion 271 307 509 572 607 1,069 1,104 1,145 1,179 1,367 1,590 1,664 2,110 2,594 5,032 5,565 4 ,6 3 ,6 2 ,6 1 ,6 6 4 1 ,4 2 ,4 3 ,4 4 ,4 5 ,4 6 ,4 Others Soc Serv Constr-Oth Trans-Oth Trad-Oth Mfg-Metal Roads Bridge Comm Mining-Oil Gas Mining-Coal Trad-Distr Trad-Dom Mfg-Chem Bus Serv Plantations Electricity  120.4 31.2 31.5 34.3 200.9 108.5 261.0 13.2 14.5 74.5 58.4 9.8 86.9 22.8 39.2 -1.1 Rp Billion Breakdown of Net Expansion in Commercial Lending Q1 – Q1 Total Rp18.43 tn 195 371 435 461 523 645 702 763 827 911 972 1,000 1,175 1,345 1,443 1,565 1,618 1,698 1,780 2 ,4 1 ,8 1 ,2 6 6 1 ,2 1 ,8 2 ,4 3 ,0 Agri Equip Mining-Oil Gas Constr Soc Serv Livestock Comm Utilities Mining-Coal Mfg-Oth Bus Serv Mfg-Text Plantations Mass Trans Trad-Distr Mfg-Metal Others Mfg-Chem Trad Oth Mfg-RawM  99.7 46.3 24.1 62.2 49.1 20.4 29.2 15.1 47.7 10.2 8.2 55.1 61.2 387.2 160.8 107.2 10.7 51.6 64.5 17 745 2,414 4,066 6,153 7,784 8,561 9,514 10,428 10,943 11,132 2 6 2 7 2 8 2 9 2 1 Q 1 2 1 1 Q 2 2 1 1 Q 3 2 1 1 Q 4 2 1 1 Q 1 2 1 2 Cash Management Users Wholesale CASA Deposits 5 8 ,0 5 5 6 2 ,2 5 7 6 1 ,6 9 1 5 3 ,6 4 7 4 ,1 1 6 5 6 ,0 7 6 1 ,2 4 6 7.24 0.91 13.11 38.27 -50.00 -30.00 -10.00 10.00 30.00 50.00 70.00 90.00 5,000 5,000 15,000 25,000 35,000 45,000 55,000 65,000 75,000 FY07 FY 08 FY 09 FY 10 FY 11 Q1 11 Q1 12 Total CASA IDR Billion YoY Growth 2 4 8 4 7 9 7 1 6 6 8 5 6 7 7 7 7 1 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 Average of Cash Management Tx 000, total 2.3 mn transaction in 2012 Exclude MTS 18 60.9 YoY Growth 9.2 YoY Growth Mandiri Cash Management Forex 431.0 685.2 956.0 151.9 246.6 7,266 18,803 29,774 5,746 8,235 - 5,000 10,000 15,000 20,000 25,000 30,000 35,000 - 200.0 400.0 600.0 800.0 1,000.0 1,200.0 Dec 09 Dec 10 Dec 11 Q1 2011 Q1 2012 Value IDR Trillion of Trx 000 66.0 66.0 77.0 9.5 14.4 185,739 239,896 218,436 90,572 95,391 - 50,000 100,000 150,000 200,000 250,000 300,000 - 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 Dec 09 Dec 10 Dec 11 Q1 2011 Q2 2012 Value USD Billion of Trx Wholesale Remittance Trade Transaction : Export, Import, Domestic 58.8 70.4 92.1 18.5 27.9 396,814 435,866 445,267 102,204 146,557 - 100,000 200,000 300,000 400,000 500,000 600,000 - 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 Dec 09 Dec 10 Dec 11 Q1 2011 Q1 2012 Value USD Million of Trx 84.8 85.3 109.5 22.4 29.8 454,120 495,813 510,916 122,063 129,654 - 100,000 200,000 300,000 400,000 500,000 600,000 - 20.0 40.0 60.0 80.0 100.0 120.0 Dec 09 Dec 10 Dec 11 Q1 2011 Q2 2012 Value USD Million of Trx 19 6.8 7.3 7.6 8.3 8.2 8.2 8.4 8.4 8.5 8.5 Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 Product Holding Commercial Product Holding Corporate 6.3 6.6 6.9 8.3 9.0 8.6 8.2 8.3 8.7 8.3 Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 20 7 5 .9 8 1 .3 8 6 .3 9 5 .5 8 8 .2 9 3 .4 9 8 .5 1 9 .6 1 7 .3 1 1 2 .7 1 2 .4 1 3 4 .0 1 3 2 .7 6.8 6.9 7.4 8.1 9.3 10.2 11.0 11.0 11.7 11.9 11.5 11.3 12.7 5.6 6.1 8.0 9.4 8.2 8.8 9.1 11.1 10.5 11.9 12.2 15.7 14.6 2.3 2.5 2.4 2.7 2.7 2.7

3.3 3.2

3.5 62.9 65.1 68.7 68.5 71.8 70.6 68.7 70.5 69.0 68.6 70.8 73.1 71.6 7.4 7.4 7.5 6.8 6.0 5.7 5.8 5.8 5.3 5.2 5.2 5.3 5.0 20 40 60 80 100 120 140 160 180 200 220 240 260 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 Rp Savings Deposits FX Savings Deposits Rp Demand Deposits FX Demand Deposits Rp Time Deposits FX Time Deposits Retail Deposit Analysis – Bank Only 4.2 3.5 3.5 3.1 2.5 2.3 2.2 2.8 2.5 2.6

2.1 2.2

2.4 2.1 9.5 8.7 7.2 6.5 6.5 6.7 6.5 6.5 5.7 5 10 15 Rp DD Rp Savings Rp TD Average Quarterly Deposit Costs 1.1 0.9 0.6 0.1 0.2 0.1 0.1 0.2 3.9 3.0 1.0 0.5 0.5 0.4 0.8 0.8 2 4 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 FX DD FX TD 62.5 62.3 64.7 63.4 63.8 66.1 63.3 63.8 66.1 63.8 66.5 As of total deposits 21 Quarterly Transaction Volume Mn Quarterly Transaction Value Rp tn Quarterly Users Mn Inactive cards have been purged 122.9 142.0 141.9 148.1 168.1 186.2 189.4 42.3 38.6 41.7 40.8 43.0 40.7 7.9 11.6 15.0 15.4 21.3 25.4 29.8 8.3 16.5 26.6 31.8 49.7 68.5 97.3 25 50 75 100 125 150 175 200 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 ATM Branch SMS Banking Internet Banking 77.1 95.5 97.1 107.5 130.8 153.2 153.8 1.4 2.1 2.6 2.9 3.9 4.6 5.4 4.8 7.1 8.7 11.7 16.3 21.5 28.6 20 40 60 80 100 120 140 160 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 ATM SMS Banking Internet Banking 9.95 7.20 7.67 8.06 8.35 8.72 8.96 9.24 2.16 3.17 4.21 4.61 4.61 5.08 5.23 1.11 1.21 1.25 1.39 1.44 1.62 1.69 2 4 6 8 10 12 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 Debit Cards SMS Banking Internet Banking 22 Pre-Paid Card Volume 000s 165.6 259.0 293.0 353.0 458.0 516.7 626.8 688.3 773.3 846.2 99.5 129.3 150.0 163.0 183.0 204.0 295.0 367.5 505.8 693.3 34.3 36.0 39.3 43.0 45.0 47.6 47.7 48.1 49.4 49.4 D e c- 9 M ar -1 Ju n -1 Se p -1 D e c- 1 M ar -1 1 Ju n -1 1 Se p -1 1 D e c- 1 1 M ar -1 2 Indomaret e-Toll Gaz 208 210 173 154 165 153 133 130 274 407 688.2 1,072.9 1,078.0 989.0 1,317.0 1,174.3 1,762.5 2,047.9 2,872.2 4,788.0 8.8 2.7 3.6 5.5 7.0 3.9 4.1 19.4 4.7 3.9 D e c- 9 M ar -1 Ju n -1 Se p -1 D e c- 1 M ar -1 1 Ju n -1 1 Se p t- 1 1 D e c- 1 1 M ar -1 2 Indomaret e-Toll Gaz Pre-Paid Transaction Volume 000s 23 Volume Mandiri Business Saving Account Tn 3.5 4.8 8.0 17.7 34.7 18.5 34.5 2007 2008 2009 2010 2011 Q1 2011 Q1 2012 90,577 132,058 181,744 238,461 317,269 59,102 97,523 2007 2008 2009 2010 2011 Q1 2011 Q1 2012 65 YoY Growth Fee Income from e-channel Tx Bn 24 23,690 27,611 33,732 47,127 92,903 99,765 2007 2008 2009 2010 2011 Q1 2012 Numbers of EDC 86 YoY Growth Value Chain Gas Station Value Chain of Top 3 Telco Relationships 747 730 735 830 922 895 2,745 2,832 2,909 3,011 3,346 3,368 - 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 50 50 150 250 350 450 550 650 750 850 950 Dec 10 Mar 11 Jun 11 Sep 11 Dec 11 Mar 12 Avg Bal Rp bn Total SPBU unit 93 104 118 151 144 133 88 91 108 187 196 197 - 50 100 150 200 250 300 - 20 40 60 80 100 120 140 160 180 200 Dec 10 Mar 11 Jun 11 Sep 11 Dec 11 Mar 12 Avg Bal Rp bn Total Authorized Dealer unit Inc. Avg Bal Reseller Total equals Rp. 600Mn 25 Rp Bn 32,358 40,723 8,365 Q1 2011 Growth Q1 2012 YoY 25.9 Consumer Finance Rp Bn 23,266 30,872 7,606 Q1 2011 Growth Q4 2011 YoY 32.7 Business Banking Rp Bn Micro Credit 7,700 13,080 5,380 Q1 2011 Growth Q1 2012 YoY 69.9 5 5 ,6 5 5 6 ,6 7 6 6 3 ,3 2 3 6 6 ,8 5 1 7 3 ,3 2 4 8 1 ,0 4 6 8 4 ,6 7 5 26.8 27.7 28.6 27.6 28.3 29.6 29.6 20.00 22.00 24.00 26.00 28.00 30.00 30,000 40,000 50,000 60,000 70,000 80,000 90,000 Q3 2010 Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 Retail to Total Loans Retail to Total Loans Micro Credit Business Banking Consumer Finance 26 200 300 305 600 800 800 878 879 10 152 480 710 711 2008 2009 2010 FY 2011 Q1 2012 Branch Unit Kiosk 271 430 562 694 733 2008 2009 2010 FY 2011 Q1 2012 Customers 000 Network Of New Customers 7 3 ,5 6 6 7 9 ,5 7 6 ,3 2 5 9 4 ,8 5 5 7 4 ,0 3 7 1 1 ,0 1 2 1 ,0 7 1 4 6 ,3 5 9 1 2 6 ,5 9 Q1 10 Q2 10 Q3 10 Q4 10 Q1 11 Q2 11 Q3 11 Q4 11 Q1 12 27 1,347 1,646 1,645 2,195 1,826 2,522 2,791 4,208 3,397 Q1 10 Q2 10 Q3 10 Q4 10 Q1 11 Q2 11 Q3 11 Q4 11 Q1 12 Booking Outstanding IDR Trillions 4.4 5.4 7.3 8.5 9.5 11.8 13.1 2.0 2.3 2.8 3.1 3.2 3.9 4.4 0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1 2 3 4 5 6 7 8 9 10 11 12 13 14 2008 2009 2010 H1 2011 9M 2011 FY 2011 Q1 2012 Mandiri Microfinance Outstanding Mandiri Market Share Booking Volume – Rp bn 16.5 16.5 17.3 16.9 17.9 17.7 17.1 21.0 20.8 Asset Spreads 28 8,376 8 ,8 1 4 9 ,1 9 3 1 ,0 1 7 1 ,6 8 1 1 1 ,6 2 6 1 2 ,5 9 3 1 3 ,5 1 4 ,2 6 8 1 5 ,5 2 3 1 6 ,4 6 6 1 7 ,7 7 9 1 8 ,7 6 4 3,697 3 ,7 4 3 ,6 9 9 3 ,7 5 3 3 ,8 2 2 3 ,8 9 3 ,9 4 1 3 ,9 5 7 3 ,9 6 4 3 ,9 7 9 3 ,9 4 9 3 ,8 8 7 3 ,7 7 7 3 ,9 8 3 4 ,0 9 9 4 ,2 5 2 4 ,5 4 1 4 ,7 1 9 4 ,9 8 5 5 ,1 9 4 5 ,4 2 8 5 ,6 4 3 5 ,9 1 9 6 ,1 6 ,2 3 3 6 ,3 3 5 2,251 2,452 2,754 2,989 2,973 3,239 3,372 3,589 3,575 3,761 3,910 4,296 4,245 781 877 1,067 1,376 1,476 1,704 2,217 2,826 3,454 3,492 4,200 5,115 5,829 572 615 691 915 1,063 1,214 1,325 1,393 1,454 1,583 1,630 1,690 1,772 2,500 5,000 7,500 10,000 12,500 15,000 17,500 20,000 22,500 25,000 27,500 30,000 32,500 35,000 37,500 40,000 42,500 45,000 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 Other Auto Credit Cards Payroll Loans Home Equity Loans Mortgages Loan Type Growth Y-o-Y Q-o-Q Other 21.90 4.85 Auto Loans 68.75 13.96 Credit Cards 18.75 1.18 Payroll Loans 12.26 1.64 Home Equity Loans 4.71 2.81 Mortgages 31.51 5.54 Total Consumer 25.85 4.42 Quarterly Consumer Loan Balances by Type Consumer Loan Growth by Type Rp40.7 tn Auto Motorcycle Loans channeled or executed through finance companies = Rp 7.09Tn in our Commercial Loan Portfolio 29 3 7 5 5 6 6 8 5 2 9 6 6 1 ,1 4 6 5 8 7 3 2 7 8 2 5 7 3 9 8 3 4 1 4 2 5 6 6 6 9 4 1 ,3 6 1 ,3 6 9 1 ,6 5 6 1 ,5 3 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 JF Non JF Total Booking and the Breakdown for Joint Financing and Non JF Breakdown of Financing 4 5 5 3 9 8 6 1 ,1 1 1 ,3 7 1 ,3 6 4 1 ,2 4 5 1 ,3 5 5 1 ,3 5 3 3 9 3 6 3 5 1 3 7 2 3 5 4 2 2 3 4 2 3 1 2 3 7 3 61 79 118 99 118 109 84 67 60 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 Motorcycle Used Car New Car Q1 2012 Performance 30 Rp Bn Q1 2012 Q1 2011 Change Loans 8,990 5,938 51.40 Net Income 70.9 54.9 29.14 Approval Rate 70.56 84.42 16.42 Disbursement 1,786 1,839 2.88 NIM 3.17 2.70 17.41 ROA 3.11 2.64 17.80 ROE 18.70 13.18 41.88 CER 48.91 47.67 2.60 NPL 1.18 1.36 13.24 12,655 16,202 10,983 8,334 12,912 16,966 15,148 15,412 16,332 15,895 18,148 17,506 17,417 17,479 17,498 15,758 13,516 12,922 11,844 11,410 12,134 2 ,0 4 ,0 6 ,0 8 ,0 1 ,0 1 2 ,0 1 4 ,0 1 6 ,0 1 8 ,0 2 ,0 Q4 01 Q4 02 Q4 03 Q4 04 Q4 05 Q4 06 Q4 07 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10 Q111 Q211 Q311 Q411 Q112 2 - Sp e ci al M e n ti o n L o a n s Rp B n 2 6 .2 2 4 .8 1 5 .0 9 .4 1 2 .9 1 5 .5 1 1 .9 9 .7 1 .2 9 .7 1 .6 9 .7 9 .0 6 .1 4 .6 4 .2 4 .2 C at 2 N P L Mo ve m e n t - C o n so lid a te d 19.80 9.70 7.30 8.60 7.10 25.28 16.34 7.17 4.73 5.85 4.78 3.79 2.79 2.56 2.54 2.60 2.42 2.60 2.42 2.56 2.21 2.22 7 .0 1 4 6 .7 1 2 9 .5 1 9 .4 1 3 9 .1 1 2 8 .8 4 4 .4 1 2 7 .1 1 3 6 .1 2 1 9 .1 1 9 2 .4 1 7 5 .0 1 5 5 .5 1 7 4 .2 1 8 5 .1 Q4 99 Q4 00 Q4 01 Q4 02 Q4 03 Q4 04 Q4 05 Q4 06 Q4 07 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10 Q111 Q211 Q311 Q411 Q112 G ro ss N P L Rat io P ro v N P L G ro ss N P Ls 2 .2 , c o ve rag e at 1 8 5 - C at e g o ry 2 lo an d e cl in e d t o 4 .2 C a te go ry 2 L o an s – B an k O n ly 3 NPLs Rp tn Q  Rp tn NPLs Corporate 2.95 0.01 2.48 Commercial 1.13 0.01 1.37 Small 0.85 0.10 2.74 Micro 0.55 0.06 4.18 Consumer 0.83 0.06 2.04 Total 6.30 0.25 2.18 Non-Performing Loans by Segment Excluding loans to other banks. - - - 43.26 301.78 233.42 31.92 454.97 202.21 39.99 170.86 139.61 250 500 750 1,000 UG to PL DG to NPL WO Corp Comm MicroSmall Cons Movement by Customer Segment Rp Bn 6.05 0.12 0.93 0.11 0.58 0.12 6.30 Q4 11 UG to PL DG to NPL Payment Write-Offs Other Q1 12 Non-Performing Loan Movements Rp tn – Bank Only 32 Total Loans originated since 2005 Net Upgrades Downgrades Q1 2012 Details Loan Background Q Balance Rp bn Q1 2010 Q2 2010 Q3 2010 Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 DG to NPL UG to PL Corporate 104,047.32 0.28 0.17 0.18 0.05 0.45 - 0.20 0.29 - - - Commercial 76,106.02 0.51 0.27 0.13 0.04 0.27 0.05 0.13 0.00 0.25 0.30 0.06 Small 27,421.75 0.92 0.40 0.83 0.37 0.92 0.91 0.91 0.29 0.77 0.85 0.08 Micro 12,968.73 2.47 1.97 2.17 1.51 2.08 1.69 1.93 1.03 1.51 1.57 0.06 Consumer 39,918.51 0.40 0.33 0.35 0.14 0.45 0.28 0.33 0.08 0.32 0.41 0.09 Total 260,462.33 0.50 0.32 0.33 0.12 0.51 0.22 0.34 0.21 0.28 0.32 0.04 downgrades and upgrades are quarterly figures 33 3 4 .5 6 3 5 .2 4 3 7 .8 3 3 6 .4 9 3 5 .6 4 3 1 .1 5 2 9 .1 9 2 9 .7 5 3 .6 2 3 3 .9 6 3 5 .6 8 3 8 .8 6 3 8 .6 4 1 .8 7 4 4 .4 4 4 .3 5 4 1 .8 8 104.5 95.9 111.0 80.5 78.3 68.5 61.9 68.2 71.7 76.3 80.7 86.6 82.9 91.5 89.0 75.8 76.0 50 60 70 80 90 100 110 120 Ma r 8 Ju n e 8 Se p 8 D e c 8 Ma r 9 Ju n e 9 Se p 9 D e c 9 Ma r 1 Ju n e 1 Se p 1 D e c 1 Ma r 1 1 Ju n e 1 1 Se p 1 1 D e c 1 1 Ma r 1 2 20 25 30 35 40 45 50 55 60 Loan Fx LDR FX USD Billion Rp Trillion Bank Only Breakdown of FX lending Bank Only Q1 Total USD 4.58Bn 0.02 0.06 0.14 0.25 0.26 0.28 0.43 0.44 1.23 1.47 Soc Serv Oth Constr Utilities Trans Bus Serv Trading Agri Mfg Mining  31 11 25 17 70 10 3 23 23 34 FX Loans LDR 3 ,4 6 3 4 ,3 9 4 4 ,7 5 6 3 ,5 4 ,3 2 5 ,1 6 9 8 ,8 3 6 9 ,1 7 5 9 ,6 7 9 ,7 7 7 9 ,9 5 4 1 ,2 3 1 1 ,3 6 1 ,4 3 4 1 ,5 3 3 1 1 ,0 4 1 1 ,1 7 1 1 ,5 1 2 ,2 8 1 1 5 ,4 6 9 1 5 ,7 5 6 Jan Feb Mar Apr May Jun Jul Agt Sept Oct Nov Dec Jan 11 Feb 11 Mar 11 Apr 11 May 11 Jun 11 Sep 11 Dec 11 Mar 12 319 791 1,275 2,085 2,283 2,558 3,202 4,067 4,324 4,878 5,665 7,466 7,700 Q406 Q407 Q408 Q409 Q110 Q210 Q310 Q410 Q111 Q211 Q311 Q411 Q112 Rp Billion Consumer Loans from Alliance Program 10 top corporate clients Total Payroll in 2010-2012 Rp Billion Co-Branding Prepaid Card Program 14,612 16,495 23,660 36,987 55,174 57,945 63,922 75,407 99,805 104,156 Q409 Q110 Q210 Q310 Q410 Q111 Q211 Q311 Q411 Q112 Corporate Card Holder from Alliance Program 10 top corporate clients Including all payments to the employees 35 Total Assets Rp49.62 tn Bond Trading Volume Rp22.4 tn Total Assets Rp12.59 tn Total Loans Rp621.36 bn Total Financing Rp1.8tn Total Financing Rp37.44 tn Equity FI Underwriting Rp1.2 tn Annual FYP Rp 796.27 bn Net Interest Margin 10.09 Net Interest Margin 3.17 Total Deposits Rp42.91 tn Equity Trading Volume Rp17.7 tn Fee Contribution Rp131.79 bn ROA 2.08 ROA 3.11 ROE 24.34 ROE 8.30 ROE 81.30 ROE 11.02 ROE 18.70 • Remain the leader in syariah financing • Capital injection program over 3 years • Cross-sell syariah products to Mandiri customers • Expansion of business to fully utilize current capital base • Cross-sell capital market services to broad range of Mandiri customers • Refocus business toward higher fee income • Provide end-to-end bank assurance business • Continue to build cross- sell opportunities in various segments • Bank assurance products complete our suite of consumer offerings • Enhance operating model • Improve risk management systems and IT • Improve productivity •Use Ba k Ma di i s network and customer throughout Indonesia to develop multi-finance segment, especially in vehicle-ownership financing. Investment Banking Syariah Banking Insurance Niche Banking Bank Sinar Harapan Bali Multi-Finance 36 A X A M an d ir i F in an ci al S e rv ic e s P e rf o rm an ce s N e t P ro fi t A ft e r Ta x i n B n A n n u al F ir st Y e a r P re m iu m A FY P i n B n O f P o lic yh o ld e rs 89 90 245 235 171 183 408 439 258 1Q 10 2Q 10 3Q 10 4Q 10 1Q 11 2Q 11 3Q 11 4Q 11 1Q 12 403 599 549 673 820 742 769 946 796 1Q 10 2Q 10 3Q 10 4Q 10 1Q 11 2Q 11 3Q 11 4Q 11 1Q 12 2 .9 Yo Y 710,481 810,604 892,582 1,518,536 1,602,778 1,638,543 1,695,242 1,744,124 1,879,061 1Q 10 2Q 10 3Q 10 4Q 10 1Q 11 2Q 11 3Q 11 4Q 11 1Q 12 1 7 .2 Y o Y G ro w th 7 8 Y o Y G ro w th A s o f D e c 3 1 Rp T n 2 1 1 2 1 A p p rai sal V al u e 3 1 .3 2 1 .0 38 Target 2012 Gross Loan Growth YoY 20 – 22 Low Cost Deposits Consolidated 300 Tn Net Interest Margins ~ 5.20 Efficiency Ratio ~ 45 Gross NPLs 3 Cost of Credit ~ 1 – 1.2 of New ATMs 1,500 of New EDCs 70,000 of New Micro Outlets 300 of New Branches 60 39 Operating Performance Highlights 40 Rp bn Rp bn 950 242 178 137 1,233 146 1,087 741 522 1,075 393 1,088 547 1,106 824 954 537 1,138 416 1,187 659 1,144 1,011 1,035 2008 2009 2010 2011 Q1 2012 Q1 Q2 Q3 Q4 176.8 2,483 Performance to Date: Q1 2012 Contribution Margin after PPAP Strategies for 2012 1. Implement The Account Plan for top Corporate Banking Customers to re-identify and have better understanding of the lie t s usi ess eeds. Improve the organizational alignment by implementation of the Client Coverage Concept to execute the Account Plan Strategy. 2. Strengthen business alliances with Mandiri Sekuritas by offering other external funding solutions to Corporate Banking client and vice versa. 3. Refocusing overseas branches business to Indonesian related companies which are located abroad and extent its business exposure by offering Wealth Management Products. 3,326 3,910 3,569 1,088 Q1 2012 Q1 2011 Y-o-Y  Revenues 96 184 48 • Investment Banking 9 84 89 • Capital Market 66 80 18 • Investment Mgt 21 20 5 • Asset Recovery Operating Expenses 70 60 17 Earnings After Tax 16.7 0.3 5.467 Equity Transactions – bn 17,718 26,222 32 SUN Transactions - bn 22,366 6,299 255 Bonds Underwritten - bn 1,214 5,997 80 ROA 3.9 0.1 3.8 ROE 8.3 0.1 8.2 Rp Bn 41 42 1. Optimizing Online FX Dealing System, 99Mandiri Money Changer and 91 Regional Treasury Marketing. 2. Enhancing Treasury core system. 3. Intensifying cooperation with correspondent banks. 4. Developing infrastructure to focus on remittance, trade and capital market businesses. 5. Maintaining NPL ratio by optimizing joint effort and early warning system EWS. 6. Optimizing legal actions in collecting written off loans. 7. Developing procurement partnership for long term relationship. 8. Optimizing e-auction for procurement process. • 2010 – 2012 : Including collection from SAM and excluding International branches except Cayman • 2011 Including collection from Garuda Indonesia non recurring 262 858 92 1,028 132 1,159 210 455 724 3,091 1,159 153 348 1,338 389 322 316 1,247 954 118 263 1,540 1,660 2008 2009 2010 2011 2012 Q1 Q2 Q3 Q4 803 62.5 4,848 1,382 6,094 Performance to Date: Q1 2012 Contribution Margin after PPAP Strategies for 2012 Rp bn Rp bn 1,159 852 923 939 1,010 1,776 946 1,266 1,176 1,314 714 1,166 1,174 1,057 665 1,094 1,420 1,677 2008 2009 2010 2011 2012 Q1 Q2 Q3 Q4 incl CM of Small Business BSMin June 2010 Decline due to PSAK5055Implementation 43 1,756 173 386 221 2,094 317 1,777 75.8 3,026 1. Supporting Bank Mandiri Wholesale Banking vision as an Integrated Wholesale Bank through sophisticated, customized and completed services can increase revenue especially through potential business like Wholesale Banking Deposit and Fee Income. 2. Increasing profit and market share through customer existing share of wallet, increasing revenue from new customer and NPL control. 3. Provide best total business solution for customer by developing product and services including quality bundling product, quick services and competitive price. 4. Effective Alliance in units based on customer base in Commercial and Small segment, especially in developing value chain business. 4,449 4,709 5,058 Performance to Date: Q1 2012 Contribution Margin after PPAP Strategies for 2012 Rp bn Rp bn 1,776 6 .8 5 .6 6 .3 6 .7 6 .3 6 .4 6 .3 5 .6 5 .6 6 .1 6 .6 6 .2 6 .2 6 .4 6 .6 6 .0 5 .9 6 .9 7 .5 6 .9 2 5 Q 4 6 Q 4 7 Q 1 8 Q 2 8 Q 3 8 Q 4 8 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 13.6 12.3 12.4 13.5 13.0 12.4 12.3 12.7 12.0 12.1 12.3 13.3 13.2 13.0 13.1 5 .7 5 .4 5 .4 5 .4 5 .3 5 .3 5 .7 6 .2 5 .9 5 .8 5 .6 4 .7 4 .9 5 .0 5 .1 5 .0 5 .5 5 .4 5 .2 5 .3 1 .3 1 1 1 .1 5 1 2 .7 3 1 3 .7 7 1 3 .2 5 1 3 .4 3 1 4 .2 3 1 4 .9 4 1 6 .0 6 1 7 .6 5 1 9 .8 7 2 1 .4 4 2 3 .9 7 2 7 .0 9 3 .0 1 3 4 .4 1 3 6 .7 3 3 7 .4 4 Q 4 7 Q 1 8 Q 2 8 Q 3 8 Q 4 8 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 Financing 44 9 .2 9 1 .1 9 1 .1 8 9 .2 9 9 .1 8 9 .1 8 6 .9 8 7 .0 8 7 .9 8 3 .1 8 3 .9 8 5 .2 8 6 .3 8 2 .7 8 4 .1 8 8 .5 8 6 .2 8 6 .2 8 7 .2 FDR Syariah Financing Rp tn Net Interest Margin Cost of Funds Financial Performance Rp bn YoA CoF NIM FY FY FY FY FY Q Financing 10,305 13,278 16,063 23,968 36,727 37,438 Deposits 11,106 14,899 19,338 28,998 42,618 42,910 Assets 12,888 17,066 22,037 32,481 48,672 49,617 EAT 114.64 196.42 290.94 418.52 551.07 192.72 Ratios: ROA 1.54 1.83 2.23 2.21 1.95 2.17 ROE 15.94 21.34 21.40 25.05 24.24 24.34 Net NPF 3.43 2.37 1.34 1.29 0.95 0.86 45 Expanding Scope of Distribution, 2012 Solid Stable Source of Low Cost Funds Product Q1 2012 Q1 2011 Growth Demand Deposit 20.65 23.17 12.24 Rupiah 13.41 15.07 12.35 FX 7.24 7811 12.03 Saving Deposit 1.95 2.33 19.37 Total Low Cost Fund 22.60 25.50 12.85 Total Funding 34.42 37.95 10.27 Rp Tn Low Cost Fund Ratio = 67.2 Funding from Java Bali = 77.7 of total funding Sumatera Loans = Rp 11.7 tn Funds = Rp 4.9 tn Kalimantan Loans = Rp 4.7 tn Funds = Rp 2.8 tn Eastern Loans = Rp 2.1 tn Funds = Rp 0.8 tn Java and Bali Loans = Rp 64.0 tn Funds = Rp 29.5 tn Business Savings Product excl. BB CBC = 24 Unit Floor = 26 Unit TSC = 13 Unit TSD = 15 Unit BBC BB Floor Medan Makassar Banjarmas in Surabaya Semarang Denpasar Bandung Pekanbaru Palembang B.Lampung Pontianak Samarinda Manado Palu Jayapura Balikpapan Batam Jambi Pematang siantar Padang Bekasi Jakarta Solo Tangerang Bogor BBC : 34 BB Floor : 72 BB Desk : 85 Mandiri Business Lounge : 24 46 Expanding Scope of Distribution, 2012 Solid Stable Source of Low Cost Funds Product Q1 2012 Q1 2011 Growth Demand Deposit 2.21 2.89 31.06 Saving Deposit 0.47 0.77 62.54 Total Low Cost Fund 2.68 3.66 36.61 Total Funding 3.24 4.55 40.20 Rp Tn Low Cost Fund Ratio = 80.5 Funding from Java Bali = 65.0 of total funding Sumatera Loans = Rp 8.2 tn Funds = Rp 0.8 tn Kalimantan Loans = Rp 4.3 tn Funds = Rp 0.5 tn Eastern Loans = Rp 3.9 tn Funds = Rp 0.2 tn Java and Bali Loans = Rp 14.5 tn Funds = Rp 2.9 tn •Business Savings Product Exclude mirroring with MRB Directorate 727 1,126 761 981 965 880 855 583 842 1,319 449 877 1,033 1,069 722 899 1,311 2008 2009 2010 2011 2012 Q4 Q3 Q2 Q1 Including Small Business 4,167 47 1.6 669 1,076 987 1,563 1,170 205 965 3,995 1. Continue to develop retail payment solutions for top retail industry value chains and business clusters in order to increase low cost deposit and fee-based income 2. Develop customer education to further increase usage of new retail products e.g., pre- paid as well as e-channel transactions in order to i ease usto e s loyalty and balances. 3. Continue to develop integrated branding, marketing strategies and comprehensive distribution strategy ATMs, Branches, EDCs located at optimal locations 3,152 3,320 Performance to Date: Q1 2012 Contribution Margin after PPAP Strategies for 2012 Rp bn Rp bn 4,167 48 174 252 476 496 770 200 355 455 486 133 413 526 531 324 489 474 693 2008 2009 2010 2011 2012 Q1 Q2 Q3 Q4 831 1,509 55.2 1,926 1. Develop clear portfolio strategy, targeted to key customer segments 2. Differentiate acquisition strategy by markets 3. Increase existing cards productivity 4. Strengthen Consumer Loan organization structure to support the achievement of business target, internal portfolio growth and the increasing proportion of market share 5. Improving technology in credit process through Loan Factory project shared with Cons Card, Small Micro to shorten credit turn around time 6. Increasing alliance with other BU to support the achievement of business target 2,205 888 250 178 960 190 770 Performance to Date: Q1 2012 Contribution Margin after PPAP Strategies for 2012 Rp bn Rp bn 770 49 Supporting Materials Savings Deposit Growth Transaction channel growth 50 8 5 .3 9 9 1 .1 1 9 5 .9 5 1 6 .4 5 9 9 .3 8 1 5 .5 1 1 1 .5 9 1 2 3 .5 1 2 1 .4 9 1 3 9 .1 5 1 4 7 .6 2 1 6 3 .7 8 1 6 3 .8 8 33.4 33.7 34.5 35.5 34.1 34.9 37.7 37.1 37.3 38.4 39.2 38.8 40.6 17.3 17.8 17.9 17.6 17.3 17.3 17.1 16.8 17.3 16.9 16.9 16.6 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 Savings Deposits Rp tn As of Total Deposits National Share of Savings Deposits 1 ,1 .5 1 ,1 5 8 .9 1 ,2 3 .6 1 ,3 1 5 .4 1 ,2 9 3 .3 1 ,3 2 1 .8 1 ,3 8 .5 1 ,3 5 7 .4 1 ,4 7 2 .3 1 ,5 5 6 .5 1 ,6 7 9 .4 1 ,6 8 8 .9 1 ,6 9 7 .1 97.4 106.6 116.7 131.4 129.9 136.5 143.2 147.5 157.6 168.3 182.7 197.3 219.9 61.6 63.2 67.2 73.0 71.9 73.2 77.6 76.0 82.5 85.4 92.9 91.2 112.6 Other Payment Transfer Withdrawal Inquiry Avg ATM Daily Vol 000 7 ,5 1 9 ,6 2 3 1 1 ,0 5 7 1 2 ,8 6 8 1 3 ,6 2 5 1 4 ,9 5 5 1 4 ,7 3 6 1 5 ,3 9 2 1 7 ,9 8 2 1 ,2 5 1 2 3 ,0 6 6 2 5 ,3 9 3 2 9 ,7 4 5 2,955 3,165 2,780 2,822 2,976 3,335 3,454 3,216 3,084 3,258 2,953 3,219 3,179 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 Quarterly Call Center Trans. 000 Quarterly SMS Trans. 000 51 6,529 2,608 4,017 5,120 Net Interest Income Fee-Based Income Overhead Expenses Others Pre-provision Operating Profit Q1 2012 Notes : 1. Fee based income excluding gain on sale increasing value GB securities 2. Overhead expenses + others excluding provisions Q1 2011 Rp billion Down 18.7 5,837 3,649 3,192 6,294 Net Interest Income Fee-Based Income Overhead Expenses Others Pre-provision Operating Profit Rp billion Reduce Cost of Funds Improve Assets Yield Diversify into Fee Income Reduce ProvisionLoan Improve Cost Efficiency  Leverage on cash generator wholesale to accelerate growth  Diversity into fee income Competitive, sustainable returns, with above-average rates of growth Business Strategy Strategic Alliances Support Strategy 52 53 Mandiri Visa Mastercards and EOQ Receivables 2 ,2 2 3 .2 2 ,2 5 1 .0 2 ,4 5 2 .2 2 ,7 5 3 .7 2 ,9 8 9 .3 2 ,9 7 3 .4 3 ,2 3 8 .7 3 ,3 7 2 .5 3 ,5 8 9 .2 3 ,5 7 4 .9 3 ,7 6 .9 3 ,9 1 .5 4 ,2 9 6 .0 4 ,2 4 5 .2 1,331 1,409 1,486 1,544 1,608 1,678 1,770 1,868 1,980 2,081 2,156 2,254 2,358 2,446 Q 4 8 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 Receivables Rp Bn Cards 000s 1 ,9 1 4 1 ,8 9 1 2 ,1 6 3 2 ,5 5 2 2 ,6 7 6 2 ,4 9 7 2 ,8 4 8 3 ,0 3 3 ,1 3 2 3 ,0 3 2 3 ,4 2 1 3 ,6 6 9 4 ,0 8 3 ,7 8 2 63 59 54 60 58 50 55 55 56 53 53 56 55 54 19 39 52 43 55 64 75 65 72 82 58 43 62 90 Q 4 8 Q 1 9 Q 2 9 Q 3 9 Q 4 9 Q 1 1 Q 2 1 Q 3 1 Q 4 1 Q 1 1 1 Q 2 1 1 Q 3 1 1 Q 4 1 1 Q 1 1 2 Transfer Balance Cash Advance Retail Total Card Quarterly Sales by Type of Transaction Rp Bn 54 Corporate Customer by Rating Summary of Risk Management Initiatives Credit Market Operational • ORM implementation in all unit, incl. overseas offices subsidiary • Bring Op. Risk top issues into Management • Review Op. Risk on new procedures new products • Development of risk measurement system for derivative structured product Summit • Implement Market Risk Internal Model • Intraday Limit Monitoring • Enhance Policy Procedure for Treasury ALM • Enhance FTP Fund Transfer Pricing method • Develop liquidity stress test safety level • Develop measurement of capital for IRBB • Wholesale Transaction: Optimize credit decision process by focusing on quantitative factors of analysis, redefining clear role of risk team , and aligning RM Organization into business expansion • High Yield Business: Assign dedicated team, set up loan factory, enhanced business process incl. tools, monitoring collection system, policy • Optimize capital by implementing ERM VBA • Consolidate risk management of subsidiaries High Risk Rating C- G Medium Risk Rating BBB – B Low Risk Rating AAA – A 51 64 68 60 69 91 76 34 24 21 25 24 7 19 15 12 11 15 7 2 5 20 40 60 80 100 2006 2007 2008 2009 2010 2011 2012 55 IDR billion Cons Q1 2012 FY’ Q1 2011 Y-o-Y  Gross Loans 327,170 314,381 251,786 29.9 Government Bonds 78,398 78,459 78,198 0.3 Total Assets 546,852 551,892 466,083 17.3 Customer Deposits 403,534 422,251 356,674 13.1 Total Equity 66,256 62,654 57,535 15.2 RoA - before tax p.a. 3.27 3.38 4.40 RoE – after tax p.a.

21.12 21.98