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2. Dependent variable
Dependent variable is a type variable described or influenced by independent variables. The dependent variable is the variable that is
affected or is the result due to the independent variable. Dependent variable of the study was the tax revenue performances.
Operational definition is discribedvariable operationalicaly based on characteristics thatobservable that allow researchers to conduct a observation
or measurement of an object or phenomenon. Operational research variables are determined based on the parameters used in the study size. As for how the
measurement of the variables that will be tested is to use a Likert scale.
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Here are the variables that will be studied:
Table 3.2 Variable Operational Research
Variable Indicator
No of question
Scale
Taxpayer Consciousness
1. Necessary of paying tax 1
Interval 2. Risk if not paying tax
2 3. Count, pay, and reporting tax
voluntary 3
4. Necessary of
attend tax
seminar 4
5. Knowing the existence of tax law
5 6. Understand about your tax
obligation 6
7. Understand about tax function 7
8. Count, pay, and reporting tax properly
8 9. Doing your tax obligation
without any force 9
Tax Services 1. Good service from tax officers
1
Interval
2. Friendly in serving 2
3. Good tax officers quality 3
4. The existance of tax officers is needed
4 5. Good
service to
every customer
5 6. Tax officers give solusion
6 7. Tax officers polite in serving
7 8. Tax officers keeping customers
privacy data 8
9. Tax officers able to answer any question
9 10. Tax officers able to solf any
problem 10
11. Tax officers
able to
communicate with all costumer properly
11
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Variable Indicator
No of question
Scale
Tax Services 12. Tax officers ready to answer
any question 12
Interval 13. Tax
officers honest
and professional
13 14. Taxofficers easy to contact
14 15. Tax officers ready to help in
filling the sheet 15
Taxpayers Compliance
1. Not incumbent in reporting all the income
1
Interval
2. Following your society in reporting tax not properly
2 3.
Not comply because didn’t know the procedure
3 4. Tax already balance between
right and obligation 4
5. Tax rate already fit society ability to pay tax
5 6. Tax collection already fit with
economy condition 6
7. Ontime in tax payment 7
8. Ontime in reporting SPT 8
9. Counting your tax properly 9
10. Don’t have tax arrears
10 11. Understand about tax certainty
11 12. Never get punishment
12
Tax Revenue Performance
1. Proper APBN allocation 1
Interval 2. Proper APBD allocation
2 3. Common
property maaged
well 3
4. Region tax revenue administrated well
4 5. State tax revenue administrated
well 5
6. Tax already used based on the function
6 7. Your compliance affect tax
revenue performance 7
8. Tax investigation minimalize late tax payment
8 Source: Data are processed