The social nature of purchasing process
2.8.3 Lack of trust in virtual sellers
The fear of fraud and risk of loss has commonly been cited as a significant barrier to B2C e-commerce, with empirical research findings supporting this assumption Jarvenpaa and Todd 1996-1997, Furnell Karweni 1999. Hoffman et. Al. 1999, Vijayasarathy Jones 2000.2.8.4 Delivery times
In tangible product categories, any home-shopping method involves a delivery time which means that the internet is a disadvantage to physical stores as it fails to meet the customers need for instant gratification Vassos 1996. Consumers may thus be reluctant to wait for the delivery of ordered goods for daysweeks if the same product can be collected immediately in physical outlets.2.8.5 Lack of personal service
While online marketing offers great opportunities for one-to-one marketing, it significantly reduces, or even puts an end to the personal service human-to-human contact characterizing traditional commerce. This may, as suggested by research by Kangis Rankin 1996, be an impediment to e-commerce for many consumers.2.8.6 Lack of enjoyment in shopping
Many consumers find the shopping experience-looking, feeling, comparing- in retail stores relaxing and enjoyable Jones 1999. As the feeling of amusement and relaxation is unlikely to be as marked in electronic settings, e-shopping can hardly be seen as a substitute for the leisure experience associated with conventional shopping Phan Poon 2000.2.8.7 Hard to find what you are looking for
The difficulty to locate storesproductsinformation on the web cf.Jarvenpaa and Todd 1996-1997, Rose et al. 1999 emerges from limitations of the user, search engines used, or poor site usability.Parts
» Online Bank Auctioning System For Port Moresby In The Distict Of Waigani
» Business Vision and Mission E-Auction Company Organizational Structure
» Testing Software Research Methods
» Introduction REVIEW OF LITERATURE
» The Online Purchasing Process -
» Consumer Satisfaction and Loyalty in the Online Market -
» Scope and Type of Activities Firms Can Perform in the Virtual Environment
» The Strategic Value of Online Marketing
» Advantages and Disadvantages of Going Online
» e-CRM: Building Successful Customer Relationships Online
» The Anti-Socialization Debate Current Issues in Online Marketing
» Ethical Issues, Privacy and Security Concerns
» Trust Current Issues in Online Marketing
» Counterfeiting Protection of Digital Property
» Online Marketing Research Current Issues in Online Marketing
» Website Factors Affecting Adoption of Online Marketing by Consumers
» Perceived risk Factors Affecting Adoption of Online Marketing by Consumers
» Trustworthiness Factors Affecting Adoption of Online Marketing by Consumers
» Effectiveness of Search Factors Influencin g the Consumers’ Online Information Search
» User Satisfaction Factors Influencin g the Consumers’ Online Information Search
» Perceived Cost of Information Search
» Ability to Search Factors Influencin g the Consumers’ Online Information Search
» Situational Factor Factors Influencin g the Consumers’ Online Information Search
» Personal Factor Factors Influencin g the Consumers’ Online Information Search
» Motivation to Search Factors Influencin g the Consumers’ Online Information Search
» Global choice Factors Influencin g the Consumers’ Online Information Search
» Online delivery Factors Influencin g the Consumers’ Online Information Search
» The real time nature of the medium
» Time savings Factors Influencin g the Consumers’ Online Information Search
» Possibilities for comparison shopping
» Access to extensive information
» Privacy and anonymity Factors Influencin g the Consumers’ Online Information Search
» Competitive prices Factors Influencin g the Consumers’ Online Information Search
» Availability of personalized offers
» The social nature of purchasing process
» Security risks Factors Influencin g the Consumers’ Online Information Search
» Hard to find what you are looking for
» Time-consuming nature Factors Influencin g the Consumers’ Online Information Search
» Cost of use Factors Influencin g the Consumers’ Online Information Search
» Limited internetcomputer experience Factors Influencin g the Consumers’ Online Information Search
» Poor connection speed Factors Influencin g the Consumers’ Online Information Search
» Benefits of online marketing for travel agencies
» Barriers of online marketing for travel agencies
» Online marketing and disintermediation of travel agencies
» Miscellaneous Studies REVIEW OF LITERATURE
» Research gaps REVIEW OF LITERATURE
» Practical Uses Academic Uses
» LIMITATIONS OF STUDY REVIEW OF LITERATURE
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