Interpersonal Exchange General Finding and Interpretation

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4.2.1 Interpersonal Exchange

Interpersonal exchange can be defined as the interaction between two persons. It comprises greeting and leavetaking, introduction or identifying oneself, making appointment, expressing gratitude, congratulating and reacting to the interlocuter’s speech. Interpersonal exchange constitutes the biggest number in use. From one hundred and two components used by the students, sixty one components 59.80 appear as interpersonal exchange components. It was found out that the most dominant components included in it is greeting and leavetaking, whereas reacting to the interlocuter’s speech is not used by any students. The following is the elaboration of the kinds of interpersonal exchange that appear in the findings. a. Greeting and Leavetaking As I mentioned before, giving greeting and leavetaking in the communication is an important thing and it shows our politeness to other people. Of the sixty-one components included in interpersonal exchange, twenty two components constitute greeting and leavetaking 36.06 of the sixty one components. Greeting and leavetaking are the most dominant components of interpersonal exchange used by the students in sending SMS to the lecturers. b. Introduction or Identifying Oneself Introduction or identifying oneself is an important thing especially in sending SMS to the lecturers. It is because not all lecturers remember their students’ names, so that the students have to introduce themselves even if they only mention their names. Compared with greeting and leavetaking, these components 31 are more rarely used; that is nineteen times which means thirty one point fifteen percent 31.15 of the sixty one components included in interpersonal exchange. c. Making Appointment Within the findings, only two components appear as making appointment; which means three point twenty eight percent 3.28 of the sixty one components included in interpersonal exchange. d. Expressing Gratitude The use of this component of interpersonal exchange reaches twenty seven point eighty seven percent 27.87 of the sixty one components appearing as interpersonal exchange. e. Congratulating From the findings, the student uses this component one time, which is in celebrating Idul Adha Day. It means one point sixty four percent 1.64 of the sixty one components appearing as interpersonal exchange.

4.2.2 Information