OVERCOMING CHALLENGES AND ACHIEVING SUCCESS

Tata Kelola Biaya Operasional Satuan Pendidikan BOSP 3 www.kinerja.or.id EXECUTIVE SUMMARY KINERJA’s Objectives and Achievements

1. KINERJA Program Objectives

KINERJA aims to help local governments to improve governance in public service delivery in Indonesia. While KINERJA only works in six out of hundreds of regions across the country, KINERJA hopes that the program will serve as a model of good practices and local governments in other areas will adopt the KINERJA approach in implementing their program. Therefore, this document is intended for decision makers who are interested to adopt KINERJA’s approaches in their areas. This USAID-Kinerja Lessons Learned document outlines the principles, lessons, and recommendations to guide other districts to facilitate BOSP programs using KINERJA’s approaches. KINERJA intends to improve public service delivery by focusing in three sectors: education, health and business-enabling environment. In the education sector, it centers on three packages that include proportional teacher distribution PTD, educational unit operational cost analysis BOSP, and school based management SBM. The first two packages are intended for District Technical Working Unit SKPD-level governance. The SBM package focuses on improving school services through results- based planning, school’s self- evaluations, and complaint survey results. The three packages are implemented using the principles of transparency, accountability and responsiveness. In the health sector, KINERJA focuses on maternal and child health MCH, particularly in safe delivery and immediate and exclusive breastfeeding. These activities are part of the health package that includes improving accountability of puskesmas by engaging multi-stakeholder forums in participatory planning and budgeting, conducting complaint surveys, establishing service charters between citizens and the government, and improving puskesmas management to ensure the delivery of high-quality public services. In Papua, the health package focuses on health system strengthening for MCH, HIVAIDS, and Tuberculosis TB. In the business-enabling environment BEE sector, KINERJA supports improving business-licensing services under One-Stop Shops OSS by creating evidence-based policies, improving public-private dialogues and strengthening community oversight. Good practices in the business-enabling environment sector include the formation of OSS offices at the district level, in-depth participatory studies, facilitation of public-private dialogues and technical assistance in drafting new regulations.