Index of /students/paper/skripsi/10400095

DAFTAR ISI
Hal
HALAMAN JUDUL
HALAMAN PENGESAHAN.................................................................................. i
ABSTRAKSI ............................................................................................................ii
KATA PENGANTAR .............................................................................................iii
DAFTAR ISI ............................................................................................................v
DAFTAR GAMBAR ...............................................................................................viii
DAFTAR TABEL ...................................................................................................ix
BAB I

PENDAHULUAN
1.1

Latar Belakang Masalah ..................................................................... 1

1.2

Batasan Masalah................................................................................. 2

1.3

Tujuan Penulisan ............................................................................... 2

1.4

Metode Penulisan .............................................................................. 3

1.5

Sistematika Penulisan ........................................................................ 3

BAB II

LANDASAN TEORI

2.1

Komponen Proses Antrian.................................................................. 5

2.2

Karakteristik Antrian .......................................................................... 6

2.3

Struktur Dasar Proses Antrian ............................................................13

2.4

Kerangka Keputusan Masalah Antrian ..............................................15

v

2.5

Formulasi Antrian Single Channel .....................................................16

2.6

Bilangan Acak ...................................................................................17

2.6.1 Pengertian Bilangan Acak ......................................................17
2.6.2 Pembangkit Bilangan Acak ....................................................18

2.7

Teknik Simulasi .................................................................................20

2.8

Simulasi Sistem Antrian Pelayanan Tunggal ....................................22

2.9

Simbol Flowchat Program..................................................................30

BAB III

PENERAPAN TEORI DAN PEMBAHASAN

3.1

Studi Kasus......................................................................................... 33

3.2

Solusi Penyelesaian dengan Teknik Simulasi .................................... 35

3.3

Solusi Penyelesaian dengan Menggunakan Rumus
Antrian Sederhana.............................................................................. 45

3.4

Perbandingan Teknik Simulasi dan Penggunaan Rumus Parameter
Parameter Antrian Sederhana Berdasarkan Cara Kerjanya ...............45

3.5

Perbandingan Teknik Simulasi dan Penggunaan Rumus Parameter

Parameter Antrian Sederhana............................................................. 47

3.6

BAB IV
4.1

Algoritma ............................................................................................ 50

PENUTUP
Kesimpulan......................................................................................... 55

vi

4.2

Saran ................................................................................................... 56

DAFTAR PUSTAKA .............................................................................................. 57

vii