PENGARUH DIMENSI PELAYANAN PRIMA TERHADAP KEPUASAN PELANGGAN PADA UNIT PELAYANAN PT. TELKOM TBK KANDATEL SUMATERA BARAT.
PINCARIJEI'I
NIPMYNN
edtutua&t@@tubr;Ntut
TS!A'!!DIA
h*h u btttu edh
u-;,N, os Lddss si
r{r6i dd r
*;
@ d"-
'".!"s rci;Ak {'d
r,
sErntrh
F
Fr
knd'- d'$ e
f* {j-
ndrc*, rhdap Fdlr n' elN ii
e iid pia tsilneM *kor jd y
dn dei $ndh eNbF ldsi j& ros diMb rcF!. Fhnsd,
Iqk'ldje6dlih$uF"gF
ojico4rs| ohh hrcu q tsrudatr jle
nocidLh rdt jle ylc bhdid b
GFdits!@mF'Pialnlnry*
odrDd
3h nuts ud nino4erqF*hei &rm !i
M{@i ljiNN
c@33)
F4du Fru'tur hsr
d4d diid
je&Mehi.
rurrsjN y4 diburh Kuri6
'cd
sinB
k+e
F
hFns rq
i& !i3 M sd riiid
e@. $!i tqric tshroo jle i4s
dmdwcr
ts,@& jdisiFhr&oFdds
ilisdli!F y4 turjdi chsiur tsr&8si, 'hhs &F nqidi
hdiddiEddaai*Fgdmek
hndd &@ !F Fq a.ab r'tu (&o4IG).
K{!ei nlD!tu kkr (2@) drd FFs
$4 nue rE[i nlhbdtgk bo FMNikl@F ttu&p khldq
Gu! tuso $atu ed* ei hc@nuNry!. rdr. i4in kpueo Fe
liEtu rb@,4q!4 rnd k;e
Fk4Fo &itri kh€ir y{s rcEh rt'q 4! tih knoj. $4 didu id*
thoj! &i.ie4
teFn Fhi@ n&
sddgfuonFgdjhdhod6bi,d
d{Fi sheie pi@ hirisi Friyiui rnr
N ru'Bnbcmrr)Fh kFdlrid kae Fbs eBr n,oe*6
odind
!d!
d6cer iuF
e&n*Fk4FeF!ftiilirjml![iy!
cdni &d
w;ei k nF{
uneqnrd ro@0,![/,,r,
'idhi r4lir,
!p
i.rr,4),
a//{&l Fro+ihi
/q!oi,re) pt^ q hn.da"),
ir"Jr4r nlnFry{i Fn$ni sig ko lqn hrynrt$na a/'/u,)
pr . Fhdtr( une4 nqb drj
$dograJinq5jknupu\
lqqwbfuhfurbg*dqb46u
tursn a@
Ndo
sPtt Petu iro J7-l2/@), r@d, rwso M&aio4
Fr h
rudMnndllul6Eiorcni,uiiEEitu,a
ht,P
tip 2ao.
Mqr&rq
P.Nm
4 /4/a tde'dd xry). rmd. lNi
!emo.
Frdh
Ekorcni,
u EEisBc$nF,Mddg
P.rq,"o, hN k.dQ 6un N4
ked pdo tqto @b,3 tuun P.edtu, y4 r{d! d
\{e in" ._J i drsrcai , rt-eBi+j!r.
F@
hde! x4wv
Fb@
rro
r'! qdqs',.rnF.,
h
Y4zleM.dhKof'
''@|NnaohfulqiPel6M
NIPMYNN
edtutua&t@@tubr;Ntut
TS!A'!!DIA
h*h u btttu edh
u-;,N, os Lddss si
r{r6i dd r
*;
@ d"-
'".!"s rci;Ak {'d
r,
sErntrh
F
Fr
knd'- d'$ e
f* {j-
ndrc*, rhdap Fdlr n' elN ii
e iid pia tsilneM *kor jd y
dn dei $ndh eNbF ldsi j& ros diMb rcF!. Fhnsd,
Iqk'ldje6dlih$uF"gF
ojico4rs| ohh hrcu q tsrudatr jle
nocidLh rdt jle ylc bhdid b
GFdits!@mF'Pialnlnry*
odrDd
3h nuts ud nino4erqF*hei &rm !i
M{@i ljiNN
c@33)
F4du Fru'tur hsr
d4d diid
je&Mehi.
rurrsjN y4 diburh Kuri6
'cd
sinB
k+e
F
hFns rq
i& !i3 M sd riiid
e@. $!i tqric tshroo jle i4s
dmdwcr
ts,@& jdisiFhr&oFdds
ilisdli!F y4 turjdi chsiur tsr&8si, 'hhs &F nqidi
hdiddiEddaai*Fgdmek
hndd &@ !F Fq a.ab r'tu (&o4IG).
K{!ei nlD!tu kkr (2@) drd FFs
$4 nue rE[i nlhbdtgk bo FMNikl@F ttu&p khldq
Gu! tuso $atu ed* ei hc@nuNry!. rdr. i4in kpueo Fe
liEtu rb@,4q!4 rnd k;e
Fk4Fo &itri kh€ir y{s rcEh rt'q 4! tih knoj. $4 didu id*
thoj! &i.ie4
teFn Fhi@ n&
sddgfuonFgdjhdhod6bi,d
d{Fi sheie pi@ hirisi Friyiui rnr
N ru'Bnbcmrr)Fh kFdlrid kae Fbs eBr n,oe*6
odind
!d!
d6cer iuF
e&n*Fk4FeF!ftiilirjml![iy!
cdni &d
w;ei k nF{
uneqnrd ro@0,![/,,r,
'idhi r4lir,
!p
i.rr,4),
a//{&l Fro+ihi
/q!oi,re) pt^ q hn.da"),
ir"Jr4r nlnFry{i Fn$ni sig ko lqn hrynrt$na a/'/u,)
pr . Fhdtr( une4 nqb drj
$dograJinq5jknupu\
lqqwbfuhfurbg*dqb46u
tursn a@
Ndo
sPtt Petu iro J7-l2/@), r@d, rwso M&aio4
Fr h
rudMnndllul6Eiorcni,uiiEEitu,a
ht,P
tip 2ao.
Mqr&rq
P.Nm
4 /4/a tde'dd xry). rmd. lNi
!emo.
Frdh
Ekorcni,
u EEisBc$nF,Mddg
P.rq,"o, hN k.dQ 6un N4
ked pdo tqto @b,3 tuun P.edtu, y4 r{d! d
\{e in" ._J i drsrcai , rt-eBi+j!r.
F@
hde! x4wv
Fb@
rro
r'! qdqs',.rnF.,
h
Y4zleM.dhKof'
''@|NnaohfulqiPel6M