s pem 055919 bibliography

DAFTAR PUSTAKA

Render,

Barry

and

Jay

Heizer,2005.Operations

Management,edisi

ketujuh.

Jakarta:Salemba Empat
Krajewski,L.J and Larry P.Ritzman.2002, operation Management.

Strategy and

Analysis, edisi keenam.NewYork:Prentice Hall
Gross dan Harris,2001.The Queuing Systems,NewYork,Mc Graw-Hill,Inc
Hillier,Frederick S. And Gerald J.Lieberman.2005. Introduction to Operations
Research,edisi kedelapan.NewYork:Mc Graw-Hill
Ukas, Maman,2004. Pengantar Manajemen. Bandung:Agnini
Herjanto,Eddy,2007.Manajemen Operasi. Jakarta:Grassindo

Website:
www.scribd.com/doc/87341017/pengertian-manajemen-menurut-para-ahli.
www.bca.co.id

Dani Prabowo, 2012
Analisis Model Antrian Bank Central Asia (BCA) Kantor Cabang Pembantu Cimahi
Universitas Pendidikan Indonesia | repository.upi.edu