Kelaskelompok : 08PAT05 Abstrak - ANALISIS DAN PERANCANGAN E-APPLICATION UNTUK MANAJEMEN PENGAWASAN KEGIATAN KUNJUNGAN SALESPERSON PADA PT. PHAPROS, TBK - Binus e-Thesis

  

Jurusan Tehnik Informatika

Skripsi Sarjana Komputer

Semester Genap 2007/2008

  

ANALISIS DAN PERANCANGAN

E-APPLICATION UNTUK MANAJEMEN PENGAWASAN

  Angelina Nirmala 0800746510 Ari Wahyuni 0800781652 Ulfa Meidiana 0800755124

Kelas/kelompok : 08PAT/05 Abstrak

  Tujuan penelitian didasarkan pada fakta bahwa PT. Phapros Tbk. mengalami

kendala dalam pengawasaan jadwal kunjungan salesperson kepada target dan

pendataan hasil kunjungan salesperson. Oleh karena itu, penulisan skripsi ini

ditujukan untuk mengatasi kendala yang dimiliki oleh PT. Phapros Tbk. dalam

melakukan pengawasan jadwal kunjungan salesperson kepada target dan pendataan

hasil kunjungan salesperson tersebut dengan cara merancang dan mengembangkan

sebuah e-application pengawasan kunjungan sales person. Metode penelitian yang

digunakan terdiri dari metode analisis seperti survei, studi kepustakaan, wawancara,

kuesioner, dan metode perancangan. Analisis dan perancangan menggunakan

metode analisis berorientasi objek, dengan pendefinisian class diagram, use case,

sequence diagram dan activity diagram. Hasil yang dicapai dari penelitian ini adalah

perancangan suatu aplikasi pengawasan berbasis web yang dapat membantu para

sales manager dan executive reviewer untuk mengawasi kunjungan salesperson

mereka dan hasil laporan kunjungan secara terstruktur. Kesimpulan yang dapat

diambil setelah dilakukan implementasi adalah, sistem baru ini sangat membantu

kinerja salesperson dalam melakukan kunjungan dan kinerja sales manager untuk

melakukan pendataan hasil laporan kunjungan para salesperson.

  Kata kunci : e-application, salesperson, manajemen pengawasan kunjungan.

PRAKATA

  Puji dan syukur penulis panjatkan kepada Tuhan Yang maha Esa atas segala

rahmat dan karunia-Nya yang telah diberikan kepada penulis, sehingga penyusunan

skripsi ini dapat diselesaikan tepat pada waktunya. Skripsi yang berjudul

“ANALISIS DAN PERANCANGAN E-APPLICATION UNTUK MANAJEMEN

  

PHAPROS, TBK.“ ini diajukan sebagai salah satu syarat kelulusan dalam jenjang

pendidikan Strata-1 (S1) jurusan Teknik Informatika Universitas Bina Nusantara.

  

Dalam penyusunan skripsi ini penulis mendapat banyak bantuan dari berbagai pihak

dan pada kesempatan ini, penulis ingin menyampaikan terima kasih kepada :

  1. Bapak Prof. Dr. Gerardus Polla, M.App.Sc., selaku Rektor Universitas Bina Nusantara Jakarta, yang telah menyediakan fasilitas dan kenyamanan di Universitas Bina Nusantara Jakarta.

  2. Bapak Ir. Sablin Yusuf, M.Sc., M.comp.Sc. selaku Dekan Fakultas Ilmu Komputer Universitas Bina Nusantara Jakarta, yang telah memajukan Fakultas ini menjadi paling unggul diantara Fakultas Ilmu Komputer lainnya 3. Bapak Fredy Purnomo, S.Kom., M.Kom., selaku Ketua Jurusan Teknik Informatika Fakultas Ilmu Komputer Universitas Bina Nusantara, yang telah membawa Teknik Informatika paling unggul diantara jurusan yang lain.

  4. Bapak Tri Djoko Wahjono, Ir., M.Sc., selaku Dosen Pembimbing yang telah meluangkan waktunya untuk memberikan petunjuk, saran, bimbingan, serta pengarahan yang sangat berharga selama proses penulisan skripsi ini.

  5. Bapak Drs. Haryanto Akt. selaku Direktur Utama PT. Phapros, Tbk. Yang

telah memberikan kesempatan dan membantu dalam penyusunan skripsi ini.

  6. Ibu Lumaksi Boediharja selaku Direktur Utama PT. Mitra Integrasi Informatika, Tbk yang telah memberikan kesempatan dan membantu dalam penyusunan skripsi ini.

  7. Bapak Melvin Widodo selaku penanggung jawab dari PT. Mitra Integrasi Informatika, Tbk yang telah memberikan penjelasan mengenai skripsi yang kami susun.

  8. Bapak Sudirwan selaku dosen Sistem Informasi Universitas Bina Nusantara yang telah ikut membantu memberikan masukan dalam pengerjaan skripsi ini.

  9. Orang tua dan segenap keluarga yang telah memberikan dukungan materil dan moril kepada penulis dalam menyelesaikan skripsi ini.

  10. Rekan-rekan dari penulis yang tidak dapat disebutkan satu per satu yang secara langsung maupun tidak langsung memberikan bantuan dan dukungan yang sangat berguna dalam penyelesaian skripsi ini. Akhir kata, penulis menyadari sepenuhnya bahwa karya tulis ini masih jauh

dari kesempurnaan dan tidak terhindar dari segala kekurangan. Oleh sebab itu,

penulis berharap akan menerima kritik dan saran yang dapat membantu perbaikan

  

skripsi ini. Semoga penyusunan skripsi ini bermanfaat bagi semua pihak dan

perkembangan jurusan Teknik Informatika Universitas Bina Nusantara.

  Jakarta, Juni 2008 Penulis

DAFTAR ISI

  Halaman Judul Luar .......................................................................................................... i Halaman Judul Dalam ....................................................................................................... ii Halaman Persetujuan Hardcover ....................................................................................... iii Abstrak ............................................................................................................................... iv Prakata................................................................................................................................ v Daftar Isi ............................................................................................................................ viii Daftar Tabel ...................................................................................................................... xii Daftar Gambar ................................................................................................................... xv Daftar Lampiran ...............................................................................................................xxvi

  BAB 1 PENDAHULUAN ............................................................................................ 1

  1.1 Latar Belakang ................................................................................................. 1

  1.2 Ruang Lingkup ................................................................................................ 2

  1.3 Tujuan dan Manfaat ......................................................................................... 3

  1.4 Metodologi Penulisan ...................................................................................... 4

  1.5 Sistematika Penulisan ...................................................................................... 5

  BAB 2 LANDASAN TEORI ...................................................................................... 7

  2.1 Rekayasa Perangkat Lunak (RPL) .................................................................. 7

  2.1.1 Pengertian Perangkat Lunak ................................................................ 7

  2.1.2 Pengertian Rekayasa Perangkat Lunak ................................................ 8

  2.1.3 Lapisan dalam RPL .............................................................................. 9

  2.1.5 Analisis dan Perancangan Berorientasi Objek

  2.5 Manajemen Pengawasan ................................................................................. 38

  3.3 Analisis Kuesioner ............................................................................................ 46

  3.2 Sistem yang Sedang Berjalan ........................................................................... 44

  3.1.4 Tugas dan Wewenang ......................................................................... 43

  3.1.3 Struktur Organisasi Perusahaan .......................................................... 42

  3.1.2 Visi dan Misi Perusahaan .................................................................... 41

  3.1.1 Sejarah Perusahaan ............................................................................. 40

  3.1 Latar Belakang Perusahaan .............................................................................. 40

  

BAB 3 ANALISIS DAN PERANCANGAN SISTEM ............................................. 40

  2.5.1 Definisi Manajemen Pengawasan ....................................................... 38

  2.4.2 Layanan yang Disediakan oleh Internet ............................................... 36

  (Object-Oriented Analysis and Design / OOAD) ................................ 12

  2.4.1 Sejarah Internet .................................................................................... 34

  2.4 Internet ............................................................................................................ 34

  2.3.2 Bahasa Pemrograman ........................................................................... 30

  2.3.1 Database .............................................................................................. 26

  2.3 Tools ............................................................................................................... 26

  2.2.2 Delapan Aturan Emas pada Perancangan Antarmuka ......................... 24

  2.2.1 Pengertian Interaksi Manusia dan Komputer ....................................... 24

  2.2 Interaksi Manusia dan Komputer (IMK) ........................................................ 23

  2.1.6 Unified Modelling Language (UML) .................................................. 15

  3.4 Identifikasi Permasalahan ................................................................................. 55

  3.6 Perancangan Perangkat Lunak ......................................................................... 58

  3.6.1 Class Diagram .................................................................................... 58

  3.6.2 Use Case Diagram .............................................................................. 59

  3.6.3 Activity Diagram ................................................................................. 63

  3.6.4 Sequence Diagram .............................................................................. 86

  3.6.5 Deployment Diagram .......................................................................... 111

  3.6.6 Component Diagram ........................................................................... 112

  3.6.7 Rancangan Database .......................................................................... 112

  3.6.8 Normalisasi ......................................................................................... 138

  3.6.9 Struktur Menu ..................................................................................... 141

  3.6.9.1 Struktur Menu User .............................................................. 142

  3.6.9.2 Struktur Menu Admin .......................................................... 143

  3.6.10 Rancangan Layar ................................................................................. 143

  3.6.10.1 Perancangan Layar Menu Utama ......................................... 144

  3.6.10.2 Rancangan Layar Halaman Admin dan Sales Manager ....... 147

  3.7 Spesifikasi Proses ............................................................................................ 181

  BAB 4 IMPLEMENTASI DAN EVALUASI ........................................................... 211

  4.1 Implementasi Sistem ........................................................................................ 211

  4.1.1 Spesifikasi Kebutuhan Hardware ....................................................... 211

  4.1.2 Spesifikasi Kebutuhan Software ......................................................... 212

  4.1.3 Spesifikasi Kebutuhan Jaringan (Network) ......................................... 214

  4.2 Petunjuk Instalasi Sistem .................................................................................. 215

  4.3 Petunjuk Penggunaan Aplikasi ......................................................................... 216

  4.4 Evaluasi Sistem ................................................................................................ 300

  4.4.1 Evaluasi Sistem Berdasarkan Kuesioner ............................................. 300

  4.4.2 Evaluasi User Interface ....................................................................... 309

  

BAB 5 KESIMPULAN DAN SARAN ....................................................................... 311

  5.1 Kesimpulan ....................................................................................................... 311

  5.2 Saran ................................................................................................................. 312

  

DAFTAR PUSTAKA ...................................................................................................... 313

RIWAYAT HIDUP ......................................................................................................... 316

LAMPIRAN – LAMPIRAN

DAFTAR TABEL

Tabel 2.1 : Notasi Component Diagram ............................................................................ 22Tabel 2.2 : Notasi Deployment Diagram .......................................................................... 23Tabel 3.1 : Tabel Pertanyaan Kuesioner Nomor 1 ............................................................ 46Tabel 3.2 : Tabel Pertanyaan Kuesioner Nomor 2 ............................................................ 47Table 3.3 : Tabel Pertanyaan Kuesioner Nomor 3 ............................................................ 48Tabel 3.4 : Tabel Pertanyaan Kuesioner Nomor 4 ............................................................ 49Tabel 3.5 : Tabel Pertanyaan Kuesioner Nomor 5 ............................................................ 50Tabel 3.6 : Tabel Pertanyaan Kuesioner Nomor 6 ............................................................ 51Tabel 3.7 : Tabel Pertanyaan Kuesioner Nomor 7 ............................................................ 52Tabel 3.8 : Tabel Pertanyaan Kuesioner Nomor 8 ............................................................ 53Tabel 3.9 : Tabel Pertanyaan Kuesioner Nomor 9 ............................................................ 54Tabel 3.10 : Deskripsi Use Case Admin ........................................................................... 60Tabel 3.11 : Deskripsi Use Case Sales Manager............................................................... 61Tabel 3.12 : Deskripsi Use Case Executive Reviewer ....................................................... 62Tabel 3.13 : MsUser .......................................................................................................... 113Tabel 3.14 : MsAccessGroup ............................................................................................ 114Tabel 3.15 : MsAddressTarget .......................................................................................... 115Tabel 3.16 : MsApplication .............................................................................................. 116Tabel 3.17 : MsCallType .................................................................................................. 117Tabel 3.18 : MsCoverageArea .......................................................................................... 118Tabel 3.20 : MsDistributor ................................................................................................ 120Tabel 3.21 : MsDoctor ...................................................................................................... 121Tabel 3.22 : MsLeaveType ............................................................................................... 122Tabel 3.23 : MsModul ....................................................................................................... 123Tabel 3.24 : MsOutlet ....................................................................................................... 124Tabel 3.25 : MsOutletType ............................................................................................... 125Tabel 3.26 : MsProduct ..................................................................................................... 126Tabel 3.27 : MsProductType ............................................................................................. 127Tabel 3.28 : MsSpecialist .................................................................................................. 128Tabel 3.29 : MsSubCoverageArea .................................................................................... 129Tabel 3.30 : MsTeam ........................................................................................................ 130Tabel 3.31 : MsTitle .......................................................................................................... 131Tabel 3.32 : TrAccessApplication .................................................................................... 132Tabel 3.33 : TrCall ............................................................................................................ 133Tabel 3.34 : TrCallDetail .................................................................................................. 134Tabel 3.35 : TrLeave ......................................................................................................... 135Tabel 3.36 : TrPlanCall ..................................................................................................... 136Tabel 3.37 : TrProductStdPrice ......................................................................................... 137Tabel 3.38 : TrTeam ......................................................................................................... 138Tabel 4.1 : Tabel Pertanyaan Kuesioner Nomor 1 ............................................................ 301Tabel 4.2 : Tabel Pertanyaan Kuesioner Nomor 2 ............................................................ 302Tabel 4.3 : Tabel Pertanyaan Kuesioner Nomor 3 ............................................................ 303Tabel 4.4 : Tabel Pertanyaan Kuesioner Nomor 4 ............................................................ 304Tabel 4.6 : Tabel Pertanyaan Kuesioner Nomor 6 ............................................................ 306Tabel 4.7 : Tabel Pertanyaan Kuesioner Nomor 7 ............................................................ 307Tabel 4.8 : Tabel Pertanyaan Kuesioner Nomor 8 ............................................................ 308

DAFTAR GAMBAR

Gambar 2.1 : Lapisan Rekayasa Perangkat Lunak ........................................................... 9Gambar 2.2 : Waterfall Model .......................................................................................... 10Gambar 2.3 : Class Diagram ............................................................................................ 16Gambar 2.4 : Object Diagram .......................................................................................... 16Gambar 2.5 : Use Case Diagram ...................................................................................... 17Gambar 2.6 : Statechart Diagram ..................................................................................... 18Gambar 2.7 : Activity Diagram ......................................................................................... 19Gambar 2.8 : Sequence Diagram ...................................................................................... 20Gambar 2.9 : Collaboration Diagram ............................................................................... 21Gambar 2.10 : Component Diagram ................................................................................. 21Gambar 2.11 : Deployment Diagram ................................................................................ 23Gambar 2.12 : Sistem Data Modeling ............................................................................... 28Gambar 3.1 : Struktur Organisasi PT. Phapros Tbk. ........................................................ 42Gambar 3.2 : Diagram Pie Kuesioner Nomor 1 ................................................................ 46Gambar 3.3 : Diagram Pie Kuesioner Nomor 2 ................................................................ 47Gambar 3.4 : Diagram Pie Kuesioner Nomor 3 ................................................................ 48Gambar 3.5 : Diagram Pie Kuesioner Nomor 4 ................................................................ 49Gambar 3.6 : Diagram Pie Kuesioner Nomor 5 ................................................................ 50Gambar 3.7 : Diagram Pie Kuesioner Nomor 6 ................................................................ 51Gambar 3.8 : Diagram Pie Kuesioner Nomor 7 ................................................................ 52Gambar 3.10 : Diagram Pie Kuesioner Nomor 9 .............................................................. 54Gambar 3.11 : Sistem Class Diagram .............................................................................. 58Gambar 3.12 : Sistem Use Case Diagram ........................................................................ 59Gambar 3.13 : Activity Diagram Log in User ................................................................... 63Gambar 3.14 : Activity Diagram Jadwal Kunjungan ....................................................... 64Gambar 3.15 : Activity Diagram Edit Call Activity .......................................................... 65Gambar 3.16 : Activity Diagram Edit Leave Activity ........................................................ 66Gambar 3.17 : Activity Diagram Edit Employee Data ...................................................... 67Gambar 3.18 : Activity Diagram Edit Product Data ........................................................ 68Gambar 3.19 : Activity Diagram Edit Doctor Data .......................................................... 69Gambar 3.20 : Activity Diagram Edit Outlet Data ........................................................... 70Gambar 3.21 : Activity Diagram Edit Distributor Data ................................................... 71Gambar 3.22 : Activity Diagram Edit Team Data ............................................................ 72Gambar 3.23 : Activity Diagram Edit Access Group ........................................................ 73Gambar 3.24 : Activity Diagram Edit Modul .................................................................... 74Gambar 3.25 : Activity Diagram Edit Application ............................................................ 75Gambar 3.26 : Activity Diagram Edit Access Application ................................................ 76Gambar 3.27 : Activity Diagram Edit Product Type ......................................................... 77Gambar 3.28 : Activity Diagram Edit Currency ............................................................... 78Gambar 3.29 : Activity Diagram Edit Title ....................................................................... 79Gambar 3.30 : Activity Diagram Edit Specialist ............................................................... 80Gambar 3.31 : Activity Diagram Edit Address Target ...................................................... 81Gambar 3.32 : Activity Diagram Edit Outlet Type ............................................................ 82Gambar 3.34 : Activity Diagram Edit Leave Type ............................................................ 84Gambar 3.35 : Activity Diagram View Report .................................................................. 85Gambar 3.36 : Sequence Diagram Log In User ................................................................ 86Gambar 3.37 : Sequence Diagram Edit Coverage ............................................................ 87Gambar 3.38 : Sequence Diagram Edit Product ............................................................... 88Gambar 3.39 : Sequence Diagram Edit Employee Data ................................................... 89Gambar 3.40 : Sequence Diagram Edit Team Data ......................................................... 90Gambar 3.41 : Sequence Diagram Edit Doctor Data ....................................................... 91Gambar 3.42 : Sequence Diagram Edit Outlet Data ........................................................ 92Gambar 3.43 : Sequence Diagram Edit Distributor Data ................................................ 93Gambar 3.44 : Sequence Diagram Edit Access Group ..................................................... 94Gambar 3.45 : Sequence Diagram Edit Modul ................................................................. 95Gambar 3.46 : Sequence Diagram Edit Application ......................................................... 96Gambar 3.47 : Sequence Diagram Edit Access Application ............................................. 97Gambar 3.48 : Sequence Diagram Edit Call Plan ............................................................ 98Gambar 3.49 : Sequence Diagram Edit Call Activity ....................................................... 99Gambar 3.50 : Sequence Diagram Edit Call Detail .......................................................... 100Gambar 3.51 : Sequence Diagram Edit Leave Activity ..................................................... 101Gambar 3.52 : Sequence Diagram Edit Product Type ...................................................... 102Gambar 3.53 : Sequence Diagram Edit Currency ............................................................ 103Gambar 3.54 : Sequence Diagram Edit Title .................................................................... 104Gambar 3.55 : Sequence Diagram Edit Specialist ............................................................ 105Gambar 3.56 : Sequence Diagram Edit Address Target ................................................... 106Gambar 3.58 : Sequence Diagram Edit Call Type ............................................................ 108Gambar 3.59 : Sequence Diagram Edit Leave Type ......................................................... 109Gambar 3.60 : Sequence Diagram View Report ............................................................... 110Gambar 3.61 : Deployment Diagram ................................................................................ 111Gambar 3.62 : Component Diagram ................................................................................. 112Gambar 3.63 : Struktur Menu Sales Manager .................................................................. 142Gambar 3.64 : Struktur Menu Executive Reviewer ........................................................... 142Gambar 3.65 : Struktur Menu Admin ............................................................................... 143Gambar 3.66 : Rancangan Layar Halaman Utama Log In ................................................ 144Gambar 3.67 : Rancangan layar Halaman Utama Log In ................................................. 145Gambar 3.68 : Rancangan Layar Halaman Utama Admin ............................................... 145Gambar 3.69 : Rancangan Layar Halaman Utama Sales Manager .................................. 146Gambar 3.70 : Rancangan Layar Halaman Utama Executive Reviewer ........................... 146Gambar 3.71 : Rancangan Layar Halaman General ......................................................... 147Gambar 3.72 : Rancangan Layar Halaman Coverage ....................................................... 148Gambar 3.73 : Rancangan Layar Halaman Add Coverage Area ...................................... 148Gambar 3.74 : Rancangan Layar Halaman Update Coverage Area ................................. 149Gambar 3.75 : Rancangan Layar Halaman Sub Coverage Area ....................................... 149Gambar 3.76 : Rancangan Layar Halaman Add Sub Coverage Area ............................... 150Gambar 3.77 : Rancangan Layar Halaman Update Sub Coverage Area .......................... 150Gambar 3.78 : Rancangan Layar Halaman Product ......................................................... 151

  G151ambar 3.79 : Rancangan Layar Halaman Add Product ............................................ 151

Gambar 3.80 : Rancangan Layar Halaman Update Product ............................................ 152Gambar 3.82 : Rancangan Layar Halaman Add Standard Price ...................................... 153Gambar 3.83 : Rancangan Layar Halaman Update Standard Price ................................. 153Gambar 3.84 : Rancangan Layar Halaman User Information .......................................... 154Gambar 3.85 : Rancangan Layar Halaman Add User ....................................................... 154Gambar 3.86 : Rancangan Layar Halaman Update User .................................................. 155Gambar 3.87 : Rancangan Layar Halaman Team ............................................................. 155Gambar 3.88 : Rancangan Layar Halaman Add Team ...................................................... 156Gambar 3.89 : Rancangan Layar Halaman Update Team ................................................ 156Gambar 3.90 : Rancangan Layar Halaman Doctor ........................................................... 157Gambar 3.91 : Rancangan Layar Halaman Add Doctor ................................................... 157Gambar 3.92 : Rancangan Layar Halaman Update Doctor .............................................. 158Gambar 3.93 : Rancangan Layar Halaman Outlet ............................................................ 158Gambar 3.94 : Rancangan Layar Halaman Add Outlet ..................................................... 159Gambar 3.95 : Rancangan Layar Halaman Update Outlet ............................................... 159Gambar 3.96 : Rancangan Layar Halaman Distributor .................................................... 160Gambar 3.97 : Rancangan Layar Halaman Add Distributor ............................................. 160Gambar 3.98 : Rancangan Layar Halaman Update Distributor ....................................... 161Gambar 3.99 : Rancangan Layar Halaman Access Group ................................................ 161

  Gambar 3.100 : Rancangan Layar Halaman Add Access Group ...................................... 162 Gambar 3.101 : Rancangan Layar Halaman Update Access Group ................................. 162 Gambar 3.102 : Rancangan Layar Halaman Modul .......................................................... 163 Gambar 3.103 : Rancangan Layar Halaman Add Modul .................................................. 163 Gambar 3.104 : Rancangan Layar Halaman Update Modul ............................................. 164

  Gambar 3.106 : Rancangan Layar Halaman Add Application .......................................... 165 Gambar 3.107 : Rancangan Layar Halaman Update Application ..................................... 165 Gambar 3.108 : Rancangan Layar Halaman Add Access Application .............................. 166 Gambar 3.109 : Rancangan Layar Halaman Activity ........................................................ 166 Gambar 3.110 : Rancangan Layar Halaman Call ............................................................. 167 Gambar 3.111 : Rancangan Layar Halaman Add Call Plan ............................................. 167 Gambar 3.112 : Rancangan Layar Halaman Update Call Plan ........................................ 168 Gambar 3.113 : Rancangan Layar Halaman Call Detail .................................................. 168 Gambar 3.114 : Rancangan Layar Halaman Add Call Detail ........................................... 169 Gambar 3.115 : Rancangan Layar Halaman Leave Activity ............................................. 169 Gambar 3.116 : Rancangan Layar Halaman Add Leave Activity ...................................... 170 Gambar 3.117 : Rancangan Layar Halaman Menu Parameter ......................................... 170 Gambar 3.118 : Rancangan Layar Halaman Product Type .............................................. 171 Gambar 3.119 : Rancangan Layar Halaman Add Product Type ....................................... 171 Gambar 3.120 : Rancangan Layar Halaman Update Product Type .................................. 172 Gambar 3.121 : Rancangan Layar Halaman Currency ..................................................... 172 Gambar 3.122 : Rancangan Layar Halaman Add Currency .............................................. 173 Gambar 3.123 : Rancangan Layar Halaman Title ............................................................. 173 Gambar 3.124 : Rancangan Layar Halaman Add Title ..................................................... 174 Gambar 3.125 : Rancangan Layar Halaman Specialist ..................................................... 174 Gambar 3.126 : Rancangan Layar Halaman Add Specialist ............................................. 175 Gambar 3.127 : Rancangan Layar Halaman Address Target ............................................ 175 Gambar 3.128 : Rancangan Layar Halaman Add Address Target .................................... 176

  Gambar 3.130 : Rancangan Layar Halaman Outlet Type ................................................. 177 Gambar 3.131 : Rancangan Layar Halaman Add Outlet Type ......................................... 177 Gambar 3.132 : Rancangan Layar Halaman Update Outlet Type ..................................... 178 Gambar 3.133 : Rancangan Layar Halaman Call Type .................................................... 178 Gambar 3.134 : Rancangan Layar Halaman Add Call Activity Type ................................ 179 Gambar 3.135 : Rancangan Layar Halaman Update Call Activity Type .......................... 179 Gambar 3.136 : Rancangan Layar Halaman Leave Activity ............................................. 180 Gambar 3.137 : Rancangan Layar Halaman Update Leave Activity Type ........................ 180 Gambar 3.138 : Rancangan Layar Halaman Add Leave Activity Type ............................. 181