PALYJA Presentation untuk kunjungan

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PT PAM LYONNAISE JAYA

PALYJA

The Water Operation for Western Jakarta

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HISTORY

3 Western part of Jakarta since

February 1st _1998.

25 years concession contract.

Eastern part of Jakarta since

February 1st _1998.

25 years concession contract.

June 1997 : Cooperation Agreement between PAM Jaya (DKI Water Operator) and Suez Environnement (Western Jakarta) and with Thames Water (Eastern Jakarta) : boundary of Ciliwung River.

Form of Cooperation: Delegation of PAM Jaya water service to the private operators by way of concession. Utilities’ asset will be returned to PAM Jaya after the end of cooperation period.

UPP PUSAT

UPP BARAT

UPP SELATAN

5

51%

Suez Environnement

49%

Astratel Nusantara

PALYJA SHARE HOLDING

* Astratel is fully owned by PT Astra International Tbk.

Water supply

- Production

- Distribution

- Customer services

(metering – billing – collection)

- Maintenance & Repair

- Investment

PALYJA SCOPE

“

Technical Targets and

Contract performances

measured in terms of

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PALYJA SNAPSHOT AS OF 2012

≈

4.5 million

Population

407,000

Connections

≈

5,300 km

Network

159,8M m

3

Volume Billed 2012

≈

1,400

Employees

≈

1,171 BIDR

Revenue 2012

≈

1,7 BIDR

*

Investment

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HEALTH AND SAFETY

.

**frequency rate: Num ber of accident per total of hours worked by all em ployees.

***severity rate: Num ber of days away from work due to work place injury or illness per total num ber of hours worked by all em ployees.

2010

2011

2012

Frequency rate

2,7

0,403

0,79

(target

2.1)

Severity Rate

0,01

0,008

0,0012

(target

0.08)

Fatal Accident

0

0

0

Medical check up for all PALYJA em ployees

Vehicle Rate Accident

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JAKARTA MAIN WATER RESOURCES

61%

33% 1%

4% 1%

PALYJA WATER TREATMENT

PLANTS AND DISTRIBUTION

CENTERS

WTP Cilandak 400 l/s WTP Pejompongan 1&2 Max 2000 + 3600 l/s

DCR 5 1,100 l/s DCR 4 2,200 l/s Raw Water PJT-II Max 6200 l/s BTW

Cikokol Max 100 l/s

BTW Cisadane Max 2900 l/s

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WATER TREATMENT PLANTS

AND MAJOR RESERVOIRS

Pejompongan 1 /

Degrem ont 1953

 Capacity: 2,000 l/s

 Clarifiers → 6 Accelerators

 Filter → 48 Rapid Sand Filter

Pejompongan

2

/

Degrem ont

₁₉₆₄

 Capacity: 3,600 l/s

 Clarifiers → 4 Pulsators

 Filter → 34 Aquazur Type T Filter

WTP

Capacity

Pejom pongan 1 2,000 l/s Pejom pongan 2 3,600 l/s Cilandak

Tam an Kota

400 l/s 150 l/s

Major Reservoir

Volume

DCR 4 22,500 m3

DCR 5 22,500 m3

Cilandak / 1977 & 1999

(Degrem ont)

 Capacity: 2 x 200 l/s

Taman Kota / 2012

 Capacity: 150 l/s w ith biological filtration

-

TOTAL Network length: 5,300 km

- Network Extension 1,320 km

- PALYJA rehabilitation 1,008 km of pipe.

Materials:

CI: Cast Iron

Distribution Network

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Network maintenance

M ore than

63,000 Visible and invisible leaks repaired

HELIUM DETECTION:

4,665 km

of network inspected to find leakages



2,999

invisible

leakages detected

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KEY PERFORMANCE INDICATORS

+6.5 millions m3

Volume Sold

37,9%

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Improvement of Supply Conditions

Continuous Supply Intermittent Supply No Water

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In 15 years, around 2300 km of pipe have been laid for rehabilitating or extending the network

2012

1998

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TARIFF STRUCTURE SINCE JANUARY 2007

Note: The above tariff grid is based on volum etric calculation only and does not include fixed costs

Categories Description

G overnor’s decree. No. 17/2006 Dated: 15 January 2007

0-10 m3 _{11-20 m}3 _{>20 m}3

K I Social Customers 1,050 1,050 1,050 K II Low Income Domestic 1,050 1,050 1,575 K III A M iddle Class 3,550 4,700 5,500 K III B Upper Class & Small Business 4,900 6,000 7,450 K IV A Upper Class & Small Business 6,825 8,150 9,800 K IV B Non Domestic 12,550 12,550 12,550

TARIFF STRUCTURE

SOCIAL (KI) LOW-INCOME (KII) MIDDLE CLASS (KIIIA)

Custom er category is defined based on housing surface :

 KII : ≤ 28.8 m2

 KIIIA : 28.8 to ≤ 70 m2

 KIIIB : 71 to ≤ 120 m2  KIVA : > 120 m2

 KIVB : defined based on

the usage of the building or the business activity present in the building.

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CROSS SUBSIDIZED STRUCTURE

Customers, Volume sold and Revenue per Tariff group

CROSS SUBSIDIZED STRUCTURE

Water Tariff per Tariff group (volumetric)

W ater Charge (Indexed)

Around 83% of custom ers, consum ing ≈ 50% of the w ater is

paying less than the cost of the service

Indexed Water Charge 8,102 IDR/m3

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Evolution of Customer database

1998 / 2012

1998 : 201,668

2012: 407,470

Dom estic and in particular low incom e population (K2 +K3A) benefited the m ost of Coverage extension and increase in connections

+ 78% + 842% + 43% + 52% + 92% + 72% 25

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ISO 17025: 2000

certification on Laboratory M anagem ent

System Application aw arded in

2005

for Central Laboratory and its supporting process.

ISO 9001: 2008

certification on Q uality M anagem ent

System Application aw arded in:

 UPP and support process (awarded in 2009)  Water Treatment Plant and its supporting

process. (awarded in 2010)

 Water Distribution Process and its supporting process, (awarded in 2011)

 Customer complaints handling (awarded in

2012)

OHSAS Certificate:

aw arded in

2010

for Occupational

Health and Safety.

Certifications

ISO 17025 / ISO 9001 / OHSAS

NEW ISO 9001-2008 CERTIFICATION

Certification for Com plaints Handling by Custom er Care Departm ent, August, 6 2012

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CORPORATE SOCIAL RESPONSIBILITY

PALYJA CORPORATE SOCIAL

RESPONSIBILITIES VISION

WATER FOR ALL - G LO BAL PARTNERSHIP O N O UTPUT BASED AID (G PO BA)

- M ASTER M ETER - W ATER KIO SK

HEALTH & EDUCATION

- M ASS M EDICATIO N - BLO O D DO NATIO N, - SCHO LARSHIP

- STUDENT VISIT TO PALYJA FACILITIES

ENVIRONMENT - PALYJA G REEN CO M M UNITY - DREDG ING

- CAR EM ISSIO N TEST, - SAVE G RO UND W ATER CAM PAIG N

- O NE EM PLO YEE = O NE TREE

HUMANITARIAN RELIEF

DO NATIO NS AND

SUPPO RT ACTIO NS FO R DISASTER VICTIM S,

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PT PAM LYONNAISE JAYA

THANK YOU

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ISO 17025: 2000

certification on Laboratory M anagem ent

System Application aw arded in

2005

for

Central Laboratory

and its supporting process

.

ISO 9001: 2008

certification on Q uality M anagem ent

System Application aw arded in:



UPP and support process (awarded in

2009

)



Water Treatment Plant and its supporting

process. (awarded in

2010

)



Water Distribution Process and its supporting

process, (awarded in

2011

)



Customer complaints handling (awarded in

2012

)

OHSAS Certificate:

aw arded in

2010

for

Occupational

Health and Safety

.

Certifications

ISO 17025 / ISO 9001 / OHSAS

NEW ISO 9001-2008 CERTIFICATION

Certification for Com plaints

Handling by Custom er Care

Departm ent, August, 6 2012

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CORPORATE SOCIAL RESPONSIBILITY

PALYJA CORPORATE SOCIAL

RESPONSIBILITIES VISION

WATER FOR ALL

- G LO BAL PARTNERSHIP O N O UTPUT BASED AID (G PO BA)

- M ASTER M ETER - W ATER KIO SK

HEALTH & EDUCATION

- M ASS M EDICATIO N

- BLO O D DO NATIO N, - SCHO LARSHIP

- STUDENT VISIT TO PALYJA FACILITIES

- W RITING CO NTEST FO R SCHO O L STUDENT

- W ATER EDUCATIO N EXHIBITIO N

ENVIRONMENT

- PALYJA G REEN CO M M UNITY - DREDG ING

- CAR EM ISSIO N TEST, - SAVE G RO UND W ATER CAM PAIG N

- O NE EM PLO YEE = O NE TREE

HUMANITARIAN

RELIEF

DO NATIO NS AND

SUPPO RT ACTIO NS FO R DISASTER VICTIM S, M ISSIO N RELIEF: ACEH, YO G YAKARTA,

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PT PAM LYONNAISE JAYA

THANK YOU