1.73 2.0 Net Gains on Disposal of Net Gains Arising from Total Other Income 15.5 S million

6 S million  Excluding the funding costs for BPI, interest margins for 2000 would have been 2.09 Net interest income 1,002 1,430 2,035 2,039 500 1000 1500 2000 2500 1997 1998 1999 2000 2.02 2.02

1.77 1.73

1.5 2.0

2.5 Net interest margin gross 7 Fee to Income Ratio 14.6

14.0 17.3

Proforma for FY00 the Vickers merger raises DBS’s fee to income ratio to 21.6 Investment banking 42 85 98 Stockbroking 48 102 77 Trade-related 51 63 75 Fund management 10 20 62 Deposit-related 20 33 60 Loan-related 29 38 51 Credit card 22 25 33 Guarantees 27 28 26 Others 29 29 26 Total fee income 274 423 508 S million 1998 1999 2000 8 Smillion 1999 2000 Change Net Gains on Trading in Foreign Exchange 90 119

32.0 Net Gains on Sale of Trading

Securities Derivatives 186 55

70.1 Net Gains on Disposal of

Investment Securities: Sale of SPC shares 117 - 100.0 Others 26 41

57.7 Net Gains Arising from

Divestment of DBS Tampines 58 - 100.0 Net Gains on Disposal of Fixed Assets 1 9 726.6 Others 31 44

39.2 Total Other Income

509 268 47.3 9 Excluding the variance from DKOB, which was consolidated from May 1999, the expense increase would have been 12 Staff costs 529.3 613.2 15.9 Occupancy expenses 138.5 147.4 6.3 Technology-related expenses 108.6 132.4 21.9 Professional consultancy fees 62.8

72.5 15.5

Others 225.5 280.2 24.2 Total 1,064.7 1,245.7 17.0 Cost-to-income 35.2

42.5 S million

1999 2000 Change 10 1,246 1,065 +12 +16 +18 +26 +10 -10 -76 +57 +67 +61 S million DBS Bank +182m 1999 2000 S ta ff c o st s +17.0 C o n su lta n cy C o m p u te ris at io n A d ve rti si n g O th er s D B S S ec u rit ie s D B S C h in a S q u ar e D B S T h ai D a n u O th er s u b si d ia rie s D K O B  At the Bank level, staff costs, technology expenses and advertising expenses accounted for 58 of the increase in operating expenses Most costs tied to specific investments 11 specific, technical projects 1998 1999 2000 2001 1H99 9M00 1H01 • Phone Banking • Procurement • DBS Securities’ Projects • Customer Relationship Mgt • Treasury Mkts System • E-Commerce • Risk Mgt System • Datawarehouse • Call Centre Automation • Business Intelligence • Achieve Technology Procurement • Cost Profitability Mgt System Measurement • Institutional Banking Group Reorganisation Re-engineering Processing Services • Process Improvement • Branch Reconfiguration Customer Service • POSBank, DTDB DKOB Integration Strategy Development • Retail Strategy • Improving Profitability DTDB NPL, Recapitalisation of DTDB, Sale of DBSL shares, acquisition of BPI 12 DBS Thai Danu Bank 395.3

12.4 382.9