ANALISIS PENGARUH MOTIVASI, BUDAYA ORGANISASI DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA DAN KINERJA SEKRETARIS DESA DI KABUPATEN NGANJUK
Digital Repository Universitas Jember
A N A L IS IS P E N G A R U H M O T IV A S I, B U D A Y A O R G A N IS A S I
D A N L IN G K U N G A N K E R JA T E R H A D A P K E P U A S A N K E R JA
D A N K IN E R JA S E K R E T A R IS D E S A D I K A B U P A T E N
N G A N JU K
T h e E ffe c t o f M o tiv a tio n , C u ltu r a l O r g a n iz a tio n a n d W o r k E n v ir o n m e n t o n J o b
S ta tis fa c tio n a n d P e r fo r m a n c e o f V illa g e S e c r e ta r ie s in N g a n ju k R e g e n c y
T E SIS
D is u s u n O le h :
F a q ih A r d y a n to , S .E .
N im . 0 8 0 8 2 0 1 0 1 0 1 9
PR O G A M
S T U D I M A G IS T E R M A N A JE M E N
FA K U L T A S E K O N O M I
U N IV E R S IT A S JE M B E R
T A H U N 2015
Digital Repository Universitas Jember
A N A L IS IS P E N G A R U H M O T IV A S I, B U D A Y A O R G A N IS A S I
D A N L IN G K U N G A N K E R JA T E R H A D A P K E P U A S A N K E R JA
D A N K IN E R JA S E K R E T A R IS D E S A D I K A B U P A T E N
N G A N JU K
T h e E ffe c t o f M o tiv a tio n , C u ltu r e O r g a n iz a tio n a n d W o r k E n v ir o n m e n t o n O n
J o b S ta tis fa c tio n a n d P e r fo r m a n c e o f S e c r e ta r ie s ’s V illa g e in N g a n ju k R e g e n c y
T e s is D is e r a h k a n K e p a d a P r o g r a m P a s c a s a r j a n a U n iv e r s it a s J e m b e r
U n tu k M e m e n u h i S a la h S a tu S y a r a t M e m p e r o le h G e la r
M a g is te r M a n a je m e n
O le h :
F a q ih A r d y a n to , S .E .
N im . 0 8 0 8 2 0 1 0 1 0 1 9
D o s e n P e m b im b in g :
D P U : P r o f. D r . R . A n d i S u la r s o , M S M
D P A : D r . P u r n a m ie T itis a r i, S E ., M .S i.
PR O G A M
S T U D I M A G IS T E R M A N A JE M E N
FA K U L T A S E K O N O M I
U N IV E R S IT A S JE M B E R
T A H U N 2015
Digital Repository Universitas Jember
Digital Repository Universitas Jember
L E M B A R PE R SE T U JU A N
tu ju i
T a n g g a l:
6 A p ril 2 0 1
Digital Repository Universitas Jember
H A L A M A N PE R SE M B A H A N
T e s is in i d ip e rs e m b a h k a n k e p a d a :
1.
Is trik u
te rc in ta
m e n g a lirk a n
W edha
s e m a n g a t,
Enggar
L a ra s a k ti,
d o ro n g a n
s e rta
S P .,
yang
p a n ja ta n
ta k
doa
h e n ti-h e n tin y a
u n tu k k u
d a la m
m e n y e le s a ik a n te s is in i,
2.
A n a k k u te rc in ta , p e n y e m a n g a tk u , N a fis D a n a d y a k s a M a h a w ira ,
3.
A y a h a n d a P u rw o to , S .S o s d a n Ib u n d a L ilik H id a y a ti, S .P d , te ri m a k a s ih a ta s
d o a d a n d o r o n g a n n y a s e h in g g a te r s e le s a ik a n n y a te s is in i,
4.
A y a h a n d a M e rtu a , S u n a rn o k , S .S o s d a n Ib u n d a M e rtu a S ri S u la s tri te rim a
k a s ih a ta s d o a d a n d o ro n g a n n y a s e h in g g a te rs e le s a ik a n n y a te s is in i
5.
T e m a n -te m a n k u
M a g is te r
M a n a je m e n
a n g k a ta n
2008,
dukungannya
6.
K e lu a rg a b e s a r P T . B a n k S y a ria h M a n d iri K C P S itu b o n d o .
7.
A lm a m a te rk u te rc in ta
te r im a
k a s ih
Digital Repository Universitas Jember
H A L A M A N M O T T O
O ra n g
yang
yang
bodoh
p in ta r a k a n
akan
d ia n g g a p
d ia n g g a p
b e s a r w a la u p u n fis ik n y a
k e c il w a la u p u n
fis ik n y a
itu
itu
k e c il, d a n o ra n g
b es ar. M a k a
b e la ja rla h
k a re n a s e s u n g g u h n y a m a n u s ia itu d ila h irk a n tid a k d a la m k e a d a a n p in ta r
(A l M a h fu d z o t)
O r a n g y a n g b e r h a s il d i d u n ia a d a la h o r a n g y a n g tid a k m e n y a la h k a n k e a d a a n d a n
b a n g k it m e n c a ri k e a d a a n y a n g m e re k a in g in k a n J ik a m e re k a tid a k m e n e m u k a n n y a
m a k a m e re k a a k a n m e n c ip ta k a n n y a
( G e o rg e B e rn a rd S h a w )
Digital Repository Universitas Jember
K A T A PE N G A N T A R
P e n u lis m e n g u c a p k a n s y u k u r a ta s k e h a d ira t A lla h S W T
s e rta h id a y a h N y a ,
y a n g te la h d ilim p a h k a n k e p a d a p e n u lis s e h in g g a d a p a t m e n y e le s a ik a n
T e s is
in i.
Penyusunan
m e n y e le s a ik a n
T e s is
p ro g ra m
in i
S tu d i
d im a k s u d k a n
S -2
s e b a g a i s a la h
(M a g is te r
M a n a je m e n )
s a tu
p e n u lis a n
s y a ra t
F a k u lta s
u n tu k
Ekonom i
U n iv e rs ita s J e m b e r.
P e n u lis m e n y a d a ri d a la m
p e n u lis a n in i d im u n g k in k a n a d a k e k u ra n g a n y a n g
d is e b a b k a n o le h k e te r b a ta s a n k e m a m p u a n p e n u lis . N a m u n d e m ik ia n , p e n u lis te la h
b e ru s a h a m e n y u s u n p e n u lis a n te s is in i d e n g a n s e b a ik -b a ik n y a . O le h k a re n a itu ,
b e rk a t
p e rto lo n g a n
A lla h
SW T
s e rta
d o ro n g a n
dan
b im b in g a n
sem ua
p ih a k ,
a k h irn y a p e n u lis a n T e s is in i d a p a t te rs e le s a ik a n .
S e la in
itu , d a la m
p e n u lis a n
T e s is in i b a n y a k
p ih a k
yang
te la h
m e m b a n tu
s e c a r a la n g s u n g a ta u tid a k la n g s u n g . S e b a g a i u n g k a p a n b a h a g ia d a n s y u k u r , m a k a
p a d a k e s e m p a ta n in i p e n u lis m e n g u n g k a p k a n te rim a k a s ih y a n g s e b e s a r -b e s a rn y a
kepada :
1.
D r.
M oeham m ad
F a th o rra z i,
M .S i.,
s e la k u
D ekan
F a k u lta s
Ekonom i
U n iv e rs ita s J e m b e r.
2.
P ro f. D r. R . A n d i S u la rs o , M S M ., s e la k u
M a n a je m e n
dan
dosen
p e m b im b in g
K e tu a
u ta m a
yang
P ro g ra m
te la h
S tu d i M a g is te r
banyak
m e m b a n tu
te r s e le s a in y a te s is in i
3.
D r. P u rn a m ie
banyak
T itis a ri, S E ,
m e m b e rik a n
M .S i s e la k u
b im b in g a n , a ra h a n
p e m b im b in g
dan
a n g g o ta
p e tu n ju k
d a la m
yang
te la h
p e n y e le s a ia n
te s is in i.
4.
Is trik u
te rc in ta
m e n g a lirk a n
W edha
Enggar
s e m a n g a t,
m e n y e le s a ik a n
te s is
in i
L a ra s a k ti,
d o ro n g a n
dan
s e rta
p u tra k u
S P .,
yang
p a n ja ta n
N a fis
ta k
doa
h e n ti-h e n tin y a
u n tu k k u
D anadyaksa
d a la m
M a h a w ira ,
p e n y e m a n g a tk u .
5.
A y a h a n d a P u rw o to , S .S o s d a n Ib u n d a L ilik H id a y a ti, S .P d , s e rta A y a h a n d a
M e rtu a , S u n a rn o k , S .S o s d a n Ib u n d a M e rtu a S ri S u la s tri . te ri m a k a s ih a ta s
d o a d o r o n g a n n y a s e h in g g a te r s e le s a ik a n n y a t h e s is in i,
Digital Repository Universitas Jember
6.
S e lu ru h
B apak
dan
Ib u
D osen
yang
te la h
banyak
m e m b e rik a n
ilm u
p e n g e ta h u a n y a n g b e rm a n fa a t s e la m a d i b a n g k u k u lia h .
7.
S e lu ru h
s ta f
Pasca
S a rja n a
yang
te la h
m e m b e rik a n
dukungan
kepada
p e n u lis .
8.
S e m u a p ih a k y a n g tid a k d a p a t p e n u lis s e b u tk a n s a tu p e r s a tu , y a n g s e la lu
m e m b e r ik a n s e m a n g a t s e la m a s tu d i s a m p a i s e le s a i p e n u l is a n te s is .
A k h ir k a ta , s e m o g a te s is in i b e rm a n fa a t b a g i p ih a k y a n g m e m b u tu h k a n d a n
m e n a m b a h p e n g e ta h u a n k h u s u s n y a d i b id a n g M a n a je m e n S u m b e r D a y a M a n u s ia .
A m in
J e m b e r, 2 0 J a n u a ri 2 0 1 5
P e n u lis
Digital Repository Universitas Jember
A B ST R A K SI
T u ju a n p e n e litia n in i a d a la h m e n g a n a lis is p e n g a ru h m o tiv a s i, lin g k u n g a n k e rja ,
budaya
o rg a n is a s i
K a b u p a te n
te rh a d a p
N g a n ju k .
kepuasan
P e n e litia n
k e rja
in i
dan
k in e rja
te rm a s u k
d a la m
s e k re ta ris
p e n e litia n
(e x p la n a to r y r e s e a r c h ). L o k a s i p e n e litia n y a n g d ip e rg u n a k a n d a la m
a d a la h
d i P e m e rin ta h a n
P e n e litia n
d ila k s a n a k a n
D esa
d i K a b u p a te n
a n ta ra
b u la n
N g a n ju k , y a n g
A g u s tu s
2013
desa
di
p e n je la s a n
p e n e litia n in i
m e lip u ti 2 8 2
sam p ai d en g an
desa.
S e p te m b e r
2 0 1 3 . P o p u la s i d a la m p e n e litia n in i a d a la h S e k re ta ris D e s a d i K a b u p a te n N g a n ju k
p a d a ta h u n 2 0 1 3 d e n g a n ju m la h 2 8 2 o ra n g . P e n e litia n in i m e n g g u n a k a n
sam pel sebesar
H a s il p e n e litia n
kepuasan
o ra n g . M e to d e
m e n u n ju k k a n
k e rja
b e rp e n g a ru h
N g a n ju k .
130
s e k re ta ris
s ig n ifik a n
B udaya
bahw a
desa
te rh a d a p
o rg a n is a s i
a n a lis is
d a ta
m enggunakan
m o tiv a s i b e rp e n g a ru h
di
K a b u p a te n
k ep u asa n
b e rp e n g a ru h
k e rja
N g a n ju k .
s e k re ta ris
s ig n ifik a n
ju m la h
a n a lis is
s ig n ifik a n
te rh a d a p
L in g k u n g a n
desa
te rh a d a p
di
ja lu r.
k e rja
K a b u p a te n
kepuasan
k e rja
s e k re ta ris d e s a d i K a b u p a te n N g a n ju k . M o tiv a s i b e rp e n g a ru h s ig n ifik a n te rh a d a p
k in e rja
s e k re ta ris
s ig n ifik a n
desa
te rh a d a p
di
K a b u p a te n
k in e rja
N g a n ju k . L in g k u n g a n
s e k re ta ris
o rg a n is a s i b e rp e n g a ru h s ig n ifik a n
desa
di
K a b u p a te n
k e rja
b e rp e n g a ru h
N g a n ju k .
B udaya
te rh a d a p k in e rja s e k re ta ris d e s a d i K a b u p a te n
N g a n ju k . K e p u a s a n k e rja b e rp e n g a ru h s ig n ifik a n te rh a d a p k in e rja s e k re ta ris d e s a
d i K a b u p a te n N g a n ju k . B e rd a s a rk a n h a s il p e n e litia n m a k a m o tiv a s i, lin g k u n g a n
k e rja ,
budaya
o rg a n is a s i b e rp e n g a ru h
k in e rja s e k re ta ris d e s a
te rh a d a p
kepuasan
k e rja
dan
d i K a b u p a te n N g a n ju k .
K a ta k u n c i: m o tiv a s i, lin g k u n g a n k e rja ,
k in e rja
s ig n ifik a n
b u d a y a o rg a n is a s i, k e p u a s a n k e rja d a n
Digital Repository Universitas Jember
A B STR A C T
T h is re s e a rc h w a s in te n d e d to a n a ly z e th e e ffe c t o f m o tiv a tio n , w o rk e n v iro n m e n t,
o r g a n iz a tio n a l c u ltu r e o n jo b s a tis f a c tio n a n d p e r f o r m a n c e o f v illa g e s e c r e ta r ie s in
N g a n ju k
R e g e n c y . T h is re s e a rc h b e lo n g s to
e x p la n a to ry re s e a rc h . T h e re s e a rc h
lo c a tio n w a s a t V illa g e O ffic e s in N g a n ju k R e g e n c y , c o v e rin g 2 8 2 v illa g e s . T h e
re s e a rc h w a s c o n d u c te d fro m
A u g u s t 2 0 1 3 to S e p te m b e r 2 0 1 3 . T h e p o p u la tio n in
th e re s e a rc h w a s V illa g e S e c re ta rie s in N g a n ju k R e g e n c y in 2 0 1 3 in to ta l o f 2 8 2
p e o p le . T h e re s e a rc h u s e d a s a m p le s iz e o f 1 3 0 p e o p le . M e th o d o f d a ta a n a ly s is
u s e d p a th a n a ly s is . T h e re s u lts s h o w e d th a t m o tiv a tio n h a d a s ig n ific a n t e ffe c t o n
jo b s a tis fa c tio n o f v illa g e s e c re ta r ie s in N g a n ju k R e g e n c y . W o rk e n v iro n m e n t h a d
a s ig n ific a n t e ffe c t o n jo b s a tis fa c tio n o f v illa g e s e c re ta rie s in N g a n ju k R e g e n c y .
O rg a n iz a tio n a l
s e c re ta rie s
in
c u ltu re
had
N g a n ju k
a
s ig n ific a n t
R egency.
e ffe c t
M o tiv a tio n
on
jo b
had
a
s a tis fa c tio n
s ig n ific a n t
of
e ffe c t
v illa g e
on
th e
p e rfo rm a n c e o f v illa g e s e c re ta rie s in N g a n ju k R e g e n c y . W o rk e n v iro n m e n t h a d a
s ig n ific a n t e ffe c t o n th e p e rfo r m a n c e o f v illa g e s e c re ta r ie s in N g a n ju k R e g e n c y .
O rg a n iz a tio n a l c u ltu re s ig n ific a n tly a f fe c te d th e p e rfo r m a n c e o f v illa g e s e c re ta r ie s
in
N g a n ju k
v illa g e
R e g e n c y . J o b s a tis fa c tio n s ig n ific a n tly
s e c re ta rie s
c o n c lu d e d
th a t
in
N g a n ju k
m o tiv a tio n ,
s ig n ific a n t e ffe c t o n
jo b
R egency.
w o rk
B ased
e n v iro n m e n t,
s a tis f a c tio n
and
a ffe c te d
on
th e
th e
re se a rc h
o rg a n iz a tio n a l
p e rfo rm a n c e
of
p e rfo rm a n c e
re s u lts ,
it
is
have
a
s e c r e ta r ie s
in
c u ltu re
v illa g e
of
N g a n ju k R e g e n c y .
K e y w o rd s : m o tiv a tio n , w o rk e n v iro n m e n t, o rg a n iz a tio n a l c u ltu re , jo b s a tis fa c tio n
a n d p e rfo rm a n c e
Digital Repository Universitas Jember
D A F T A R ISI
H a la m a n
H A L A M A N S A M P U L ..................................................................................
i
H A L A M A N JU D U L
ii
.....................................................................................
H A L A M A N P E R S E T U J U A N ......................................................................
iii
H A L A M A N PE N G E SA H A N
.......................................................................
iv
H A L A M A N P E R S E M B A H A N ....................................................................
vi
H A L A M A N M O T T O
v ii
...................................................................................
K A T A P E N G A N T A R ...................................................................................
.......................................................................................................................... v iii
A B S T R A K S I ..................................................................................................
ix
A B STR A C T
x
....................................................................................................
D A F T A R I S I ..................................................................................................
xi
D A F T A R T A B E L ..........................................................................................
xv
D A FT A R G A M B A R
.....................................................................................
D A F T A R L A M P IR A N
.................................................................................
B A B 1. PE N D A H U L U A N
xvi
x v ii
............................................................................
1
1 .1 L a ta r B e la k a n g M a s a la h ...............................................................
1
1 .2 R u m u s a n M a s a la h .........................................................................
7
1 .3 T u ju a n d a n M a n fa a t P e n e li tia n ...................................................
7
1 .3 .1 T u ju a n P e n e litia n ....................................................................
7
1 .3 .2 M a n fa a t P e n e litia n
.................................................................
8
B A B 2 . T I N J A U A N P U S T A K A ...................................................................
9
2 .1 L a n d a s a n T e o r i ..............................................................................
9
2 .1 .1 M o tiv a s i .................................................................................
9
2 .1 .2 B u d a y a K e rja
.........................................................................
17
2 .1 .3 L in g k u n g a n K e rja ...................................................................
19
2 .1 .4 K e p u a s a n K e rja ......................................................................
22
2 .1 .5 K in e rja P N S ............................................................................
25
2 .2 P e n e litia n te r d a h u lu ......................................................................
30
2 .3 K e r a n g k a K o n s e p tu a l ...................................................................
33
2 .4 H ip o te s is .........................................................................................
35
B A B 3. M E T O D E P E N E L IT IA N
................................................................
37
Digital Repository Universitas Jember
3 .1 R a n c a n g a n P e n e litia n ....................................................................
37
3 .2 L o k a s i d a n W a k tu P e n e li tia n .......................................................
37
3 .3 P o p u la s i d a n S a m p e l ......................................................................
37
3 .4 J e n is d a n S u m b e r D a ta .................................................................
39
3 .5 M e to d e P e n g u m p u la n D a ta ..........................................................
40
3 .6 D e fin is i O p e r a s io n a l V a r ia b e l .......................................................
40
3 .6 .1 M o tiv a s i (X
1
) ..........................................................................
3 .6 .2 B u d a y a O rg a n is a s i (X
40
) ..........................................................
41
) ...........................................................
42
3 .6 .4 K e p u a s a n K e rja (Z ) ................................................................
43
3 .6 .5 K in e rja (Y ) ..............................................................................
43
3 .7 S k a la P e n g u k u r a n D a ta .................................................................
44
3 .8 U ji I n tr u m e n D a ta .........................................................................
44
3 .8 .1 U ji V a lid ita s ...........................................................................
44
3 .8 .2 U ji R e lia b ilita s ........................................................................
45
3 .9 M e to d e A n a lis is D a ta .....................................................................
45
3 .9 .1 U ji N o rm a lita s D a ta ................................................................
45
3 .9 .2 A n a lis is J a lu r ( P a th A n a ly s is ) .................................................
46
3 .9 .3 U ji A s u m s i K la s ik ..................................................................
47
3 .9 .4 U ji H ip o te s is ...........................................................................
49
3 .9 .5 M e n g h itu n g J a lu r ....................................................................
49
3 .6 .3 L in g k u n g a n K e rja (X
2
3
B A B 4. H A SIL D A N P E M B A H A SA N
........................................................
52
4 .1 G a m b a r a n U m u m K a b u p a te n N g a n ju k ......................................
52
4 .1 .1 G a m b a ra n G e o g ra fis K a b u p a te n N g a n ju k ..............................
53
4 .3 .1 G a m b a ra n U m u m P e m e rin ta h a n K a b u p a te n N g a n ju k ...........
54
4 .2 D e s k r ip s i K a r a k te r is tik R e s p o n d e n .............................................
56
4 .3 U ji I n s tr u m e n D a ta
.......................................................................
59
4 .3 .1 U ji V a lid ita s ............................................................................
59
4 .3 .2 U ji R e lia b ilita s .......................................................................
60
4 .4 M e to d e A n a lis is D a ta .....................................................................
61
4 .4 .1 U ji N o rm a lita s D a ta ................................................................
61
4 .4 .2 A n a lis is J a lu r ( P a th A n a ly s is ) .................................................
62
4 .4 .3 U ji A s u m s i P a th A n a ly s is .......................................................
64
4 .4 .4 P e rh itu n g a n A n a lis is J a lu r ( P a th A n a ly s is ).............................
67
Digital Repository Universitas Jember
4 .5 P e m b a h a s a n
...................................................................................
70
4 .5 .1 P e n g a ru h M o tiv a s i te rh a d a p K e p u a s a n k e rja S e k re ta ris
D e s a … … … … … … … … ...… ................................................
71
4 .5 .2 P e n g a ru h B u d a y a O rg a n is a s i T e rh a d a p K e p u a s a n K e rja .......
72
4 .5 .3 P e n g a ru h L in g k u n g a n k e rja T e rh a d a p K e p u a s a n K e rja .........
74
4 .5 .4 P e n g a ru h M o tiv a s i T e rh a d a p K in e rja .....................................
75
4 .5 .5 P e n g a ru h B u d a y a O rg a n is a s i te rh a d a p K in e rja ......................
77
4 .5 .6 P e n g a ru h L in g k u n g a n k e rja te rh a d a p K in e rja ........................
78
4 .5 .7 P e n g a ru h K e p u a s a n K e rja k e rja te rh a d a p K in e rja ..................
79
B A B 5 . K E S I M P U L A N D A N S A R A N .........................................................
81
5 .1 K e s im p u la n
....................................................................................
81
5 .2 S a r a n ...............................................................................................
81
D A FT A R PU ST A K A
L A M P IR A N
Digital Repository Universitas Jember
D A FT A R T A B E L
Tabel
H a la m a n
3 .1 D a fta r S a m p e l P e n e litia n ............................................................................
39
4 .1 K a r a k te r is tik J e n is K e la m in S e k r e ta r is d e s a K a b u p a te n N g a n ju k
T a h u n 2 0 1 4 ....................................................................................................
56
4 .2 D is trib u s i R e s p o n d e n B e rd a s a rk a n T in g k a t P e n d id ik a n K a b u p a te n N g a n ju k
T a h u n 2 0 1 4 ....................................................................................................
57
4 .3 D is trib u s i R e s p o n d e n B e rd a s a rk a n M a s a K e rja K a b u p a te n N g a n ju k
T a h u n 2 0 1 4 ....................................................................................................
58
4 .4 H a s il U ji V a lid ita s D a ta .............................................................................
69
4 .5 H a s il U ji R e lia b ilita s ..................................................................................
60
4 .6 U ji N o rm a lita s D a ta d e n g a n K o lm o g o r o v -S m ir n o v ...................................
60
4 .7 N ila i K o e fis ie n J a lu r ..................................................................................
61
4 .8 H a s il U ji M u ltik o lin ie rita s .........................................................................
65
4 .9 R a n g k u m a n H a s il P e n g u jia n H ip o te s is ......................................................
69
Digital Repository Universitas Jember
D A FT A R G A M B A R
G am bar
H a la m a n
2 .1 K e ra n g k a K o n s e p tu a l .................................................................................
34
3 .1 K o e fis ie n J a lu r P a d a M o d e l A n a lis is J a lu r ...............................................
46
4 .1 O rg a n is a s i P e m e rin ta h a n D e s a ...................................................................
55
4 .2 H a s il A s u m s i K e n o rm a la n M o d e l ..............................................................
64
4 .3 H a s il U ji H e te r o k e d a s tis ita s .......................................................................
66
4 .4 H a s il A n a lis is J a lu r ....................................................................................
67
Digital Repository Universitas Jember
D A F T A R L A M P IR A N
L a m p ira n 1 K u is io n e r
L a m p ira n 2 R e k a p itu la s i D a ta P e n e litia n
L a m p ira n 3 D is trib u s i F re k u e n s i R e s p o n d e n
L a m p ira n 4 H a s il U ji V a lid ita s D a ta D e n g a n C F A
L a m p ira n 5 H a s il U ji R e lia b ilita s D a ta
L a m p ira n 6 H a s il N o rm a lita s D a ta
L a m p ira n 7 H a s il A n a lis is J a lu r
Digital Repository Universitas Jember
B A B 1. PE N D A H U L U A N
1 .1 .
L a ta r B e la k a n g M a s a la h
K e b e rh a s ila n
te rg a n tu n g
m e re k a
pada
d a la m
pem bangunan
k u a lita s
di
sum ber daya
m a s y a ra k a t. L e b a rn y a
n e g a ra
m anapun
m a n u s ia
ju ra n g
dan
p e m is a h
di
d u n ia
in i
p e n g o rg a n is a s ia n
a n ta ra p e s a tn y a
sangat
k e g ia ta n
k e m a ju a n
p e ra d a b a n d a n p e m b a n g u n a n d i n e g a ra -n e g a ra in d u s tri d e n g a n d i n e g a ra -n e g a ra
b e rk e m b a n g
a n ta ra
la in
m a n u s ia n y a .
P e rb e d a a n
d is e b a b k a n
k u a lita s
o le h
sum ber
p e rb e d a a n
daya
te rs e b u t
m u tu
sum ber
daya
bukan
te rc ip ta
s e ja k
m a n u s ia itu la h ir, m e la in k a n a d a la h c iri-c iri k h u s u s y a n g d ip e ro le h d i k e m u d ia n
h a ri. H a l in i b e ra rti b a h w a k u a lita s s u m b e r d a y a m a n u s ia itu
d a p a t d iu b a h d a n
d itin g k a tk a n s ta tu s n y a s e h in g g a d a p a t le b ih b e rm a n fa a t d a n m e n g u n tu n g k a n .
P e m b a n g u n a n n a s io n a l te rm a s u k d id a la m n y a p e m b a n g u n a n s u m b e r d a y a
m a n u s ia m e la lu i p e m b a n g u n a n a p a ra tu r p e m e rin ta h d i d a e ra h , d ia ra h k a n k e p a d a
p e n in g k a ta n
k u a lita s ,
e f e s ie n s i,
e fe k tiv ita s
dan
p ro d u k tiv ita s
s e lu ru h
ta ta n a n
m a n a je m e n p e m e r in ta h a n , te r m a s u k p e n in g k a ta n k e m a m p u a n d a n d is ip lin , s e r ta
p e n g a b d ia n d a n k e ta u la d a n a n a p a ra tu rn y a , s e h in g g a k e s e lu ru h a n s e m a k in m a m p u
m e la k s a n a k a n
tu g a s -tu g a s
um um
p e m e rin ta h a n ,
pem ban gunan
dan
p e m b in a a n
k e h id u p a n m a s y a ra k a t.
K e h a d ira n
p e n tin g
p e m e rin ta h
b a g i p ro s e s
m a s y a ra k a t,
s e k e c il
m e m b u tu h k a n
k e h id u p a n
apapun
p e la y a n a n
m a s y a ra k a t a k a n
dan
h id u p
k e b e ra d a a n
m a s y a ra k a t. S e ja ra h
k e lo m p o k n y a ,
p e m e rin ta h .
d a la m
p e m e rin ta h
s e rb a
te la h
bahkan
J ik a
ada
yang
s u a tu
m e m b u k tik a n
sebagai
tid a k
k e tid a k te rtib a n
a d a la h
in d iv id u
bahw a
s e k a lip u n
p e m e rin ta h ,
bukan
yang
tid a k
m aka,
m u n g k in
a k a n m e la h irk a n b e rb a g a i b e n tu k k e ru s u h a n d a n a k s i k e k e ra s a n s e rta k e ja h a ta n .
P a r a a h li p e m e r in ta h a n te la h m e n e m u k a n f u n g s i u ta m a p e m e rin ta h a n a d a
dua
y a itu
fu n g s i
p e n g a tu ra n
(r e g u la tio n )
dan
fu n g s i
p e la y a n a n
(s e r v ic e s ),
s e h in g g a tid a k a d a p ilih a n la g i b a g i p e m e rin ta h d a la m s e m u a le v e l te ta p m e n d a p a t
p e n g a k u a n d a ri ra k y a tn y a s e la in m e m b e rik a n ik lim
y a n g s e b a r b a g i m a s y a ra k a t
u n tu k b e ra k tiv ita s s e rta m e n g g u n a k a n h a k -h a k n y a s e b a g a i w a rg a n e g a ra .
Digital Repository Universitas Jember
P e la y a n a n
m a s y a ra k a t
id e n tik
dengan
p e la y a n a n
um um ,
k a re n a
pada
d a s a rn y a m e ru p a k a n s u a tu k e g ia ta n y a n g d ila k u k a n o le h p ih a k la in y a n g d itu ju k a n
u n tu k
m em enuhi
m a s y a ra k a t h a ru s
k e in g in a n
o ra n g
m e m p e rh a tik a n
banyak.
hak
dan
D a la m
ta n g g u n g
m e m b e rik a n
ja w a b
yang
p e la y a n a n
m e le k a t p a d a
m a s y a ra k a t (p u b lic ). In i b e ra rti b a h w a p e la y a n a n k e p a d a m a s y a ra k a t m e ru p a k a n
s u a tu
k e g ia ta n
la n d a s a n
yang
fa k to r
d ila k u k a n
m a te r iil
o le h
m e la lu i
s e o ra n g
s is te m ,
a ta u
s e k e lo m p o k
p ro s e d u r,
dan
m e to d e
o ra n g
dengan
te rte n tu
d a la m
ra n g k a m e m e n u h i k e p e n tin g a n o ra n g la in s e s u a i d e n g a n h a k n y a .
P e la y a n a n
yang
b a ik
dan
m em uaskan
itu
s e n d iri
se b e n a rn y a
akan
b e rd a m p a k p o s itif b a g i m a s y a ra k a t d a n s e k a lig u s k in e rja o rg a n is a s i (p e m e rin ta h ),
k a re n a
k e rja
b a g a im a n a p u n
k o rp s
PN S,
ju g a
p a tu h
m a s y a ra k a t a k a n
te rh a d a p
a tu ra n
m e n g h a rg a i
p e la y a n a n ,
dan
bangga
te rh a d a p
m e n g g a ira h k a n
usaha
m a s y a r a k a t, m a u p u n o r g a n is a s i p e la y a n a n p u b lik te r s e b u t. U n tu k m e n ja d i p e la y a n
m a s y a ra k a t
yang
h a n d a l,
a p a ra tu r
m e n y ia p k a n
k u a lita s
la y a n a n
m e n y ia p k a n
k u a lita s
s e b a ik
p e m e rin ta h
s e b a ik
d ih a ra p k a n
m u n g k in
m u n g k in
s e h in g g a
s e h in g g a
m e n e ra p k a n
p rin s ip
m e n g h a s ilk a n
p rin s ip
m e n g h a s ilk a n
k in e rja
yang
o p tim a l.
T a n ta n g a n
g lo b a l
yang
saat
in i
sudah
d ih a d a p i
di
s e g a la
s e k to r
p e rlu
m e m p e ro le h ta n ta n g a n (r e s p o n s iv e n e s s ) d a la m a d m in is tra s i p u b lik , b a ik d i tin g k a t
n a s io n a l m a u p u n lo k a l. P e ra n n e g a ra a k a n b e rg e s e r d a ri o rg a n is a s i la n g s u n g k e
p e ra n m e n g a ra h k a n (s te e r in g ), m e n g e n d a lik a n d a n m e m p e rd a y a k a n (e m p o w e r in g )
m e la lu i
s e ra n g a k a ia n
k e b ija k a n
la y a n a n
kepada
m a s y a r a k a t ., d i l a k u k a n
k e m itra a n d a n tid a k h a ru s d ip ik u l o le h b iro k ra s i p u b lik s e m a ta . D a la m
p e m e rin ta h a n
d a e ra h ,
g lo b a lis a s i
m e n u n tu t
k e te rb u k a a n ,
s e c a ra
k o n te k s
a k u n ta b ilita s
dan
k e ta n g g a p a n d a ri s e g e n a p ja ja ra n b iro k ra s i p u b lik .
B e rd a s a rk a n
to m b a k
p e m e rin ta h
ta n ta n g a n g lo b a l te rs e b u t, p e m e rin ta h a n d e s a s e b a g a i u ju n g
m a s y a ra k a t
d ip e rlu k a n
kem am puan
b iro k ra s i
u n tu k
m e m b e rik a n ta n g g a p a n te rh a d a p b e rb a g a i ta n ta n g a n s e c a ra a k u ra t, b ija k s a n a , a d il
dan
e fe k tif.
U n tu k
m e m p e rk u a t
p e m e rin ta h a n
d es a , U n d a n g -U n d a n g
R e p u b lik
In d o n e s ia N o 3 2 ta h u n 2 0 0 4 te n ta n g p e m e rin ta h a n d a e ra h m e n g a m a n a tk a n p a d a
p a s a l 2 0 2 a y a t 3 : s e k re ta ris d e s a y a n g a d a s e k a ra n g in i y a n g b u k a n p e g a w a i n e g e ri
Digital Repository Universitas Jember
s ip il
s e c a ra
b e rta h a p
d ia n g k a t
m e n ja d i
pe gaw ai
n e g e ri
s ip il
(P N S )
sesuai
p e ra tu ra n p e ru n d a n g -u n d a n g a n .
P e n in g k a ta n
p e n y a d a ra n ,
k in e rja
dan
s e k re ta ris
kem auan
k e rja
desa
yang
d ip e rlu k a n
tin g g i
u n tu k
adanya
m encapai
p e m b in a a n ,
k in e rja
y ang
d ih a ra p k a n . A p a b ila s e k re ta ris d e s a b e k e rja s e c a ra o p tim a l m a k a tu ju a n o rg a n is a s i
a k a n le b ih m u d a h te rc a p a i. P e n in g k a ta n s ik a p , p e rju a n g a n , p e n g a b d ia n , d is ip lin
k e rja
dan
kem am puan
p e m b in a a n
dan
p ro fe s io n a l
tin d a k a n
dapat
n y a ta a g a r u p a y a
d ila k u k a n
m e la lu i
s e ra n g k a ia n
p e n in g k a ta n p r e s ta s i k e r ja s e k r e ta r is
d e s a d a p a t m e n ja d i k e n y a ta a n .
S a la h
s a tu
fa k to r y a n g
b e rk a ita n
dengan
k in e rja
s e k re ta ris
desa
a d a la h
k e p u a s a n k e rja . K e p u a s a n k e rja ( jo b s a tis fa c tio n ) a d a la h k e a d a a n e m o s io n a l y a n g
te rja d i m a u p u n tid a k te rja d i, titik te m u a n ta ra n ila i b a la s ja s a k e rja o rg a n is a s i a ta u
p e m e rin ta h
dengan
s e k re ta ris
desa
m e ru p a k a n
te rh a d a p
tin g k a t
yang
p e ra s a a n
p e k e rja a n
b e rh u b u n g a n
n ila i
b e rs a n g k u ta n
g e m b ira
itu
dengan
b a la s
a ta u
ja s a
(M a rto y o ,
p o s itif
s e n d iri, g a n j a ra n
d irin y a .
yang
K a re n a
yang
yang
itu
m em ang
d iin g in k a n
2 0 0 0 :1 4 2 ).
d im ilik i
d ite rim a
m aka
K epuasan
o le h
a ta u p u n
kepuasan
o le h
k e rja
s e k re ta ris
d esa
p e ra s aa n
yang
k e rja
m enyangkut
p e ra s a a n y a n g b u k a n b e ra rti tid a k p e rlu d ip e rh a tik a n s e b a b k e p u a s a n k e rja a k a n
te rc e rm in
d itu n tu t
pada
h a s il
le b ih
baw ahannya.
p e k e rja a n .
p ro fe s io n a l
S e tia ji
agar
(2 0 0 4 )
k e p e m im p in a n , m o tiv a s i
O le h
m am pu
dan
lin g k u n g a n
K epuasan
m enyokong
k e rja
s e k re ta ris
itu ,
p im p in a n
m e n im b u lk a n
m enem ukan
te rh a d a p k in e rja k a ry a w a n . W a h y u d in
k e rja b e rp e n g a ru h te h a d a p
k a re n a
bahw a
k e rja
sebagai
k ep uasan
m a n a je r
k e rja
v a ria b e l-v a ria b e l
b e rp e n g a ru h
s ig n ifik a n
pada
y a itu
p o s itif
(2 0 0 5 ) ju g a m e n e m u k a n b a h w a k e p u a s a n
k in e rja k a ry a w a n
sebagai
desa
s u a tu
yang
p e ra s aa n
b e rh u b u n g a n
yang
dengan
m enyokong
a ta u
p e k e rja a n n y a
tid a k
m aupun
d e n g a n k o n d is i d irin y a . P e ra s a a n y a n g b e rh u b u n g a n d e n g a n p e k e rja a n m e lib a tk a n
a s p e k -a s p e k
k a rir,
s e p e rti
hubungan
upah
dengan
a ta u
g a ji
pegaw ai
yang
la in n y a ,
d ite rim a ,
k e s e m p a ta n
p e n e m p a ta n
k e rja ,
pengem b angan
je n is
p e k e rja a n ,
s tru k tu r o rg a n is a s i p e m e rin ta h a n , a ta u p u n m u tu p e n g a w a s a n . S e d a n g k a n p e ra s a a n
yang
b e rh u b u n g a n
dengan
d irin y a ,
a n ta ra
la in
u m u r,
k o n d is i
k e s e h a ta n ,
Digital Repository Universitas Jember
k e m a m p u a n , d a n p e n d id ik a n . M a n a je r a k a n m e r a s a p u a s d a la m
b e k e rja a p a b ila
a s p e k -a s p e k p e k e rja a n d a n a s p e k -a s p e k d irin y a m e n y o k o n g d a n a k a n m e ra s a tid a k
p u a s jik a a s p e k -a s p e k te r s e b u t tid a k m e n y o k o n g (M a n g k u n e g a ra , 2 0 0 1 :1 1 7 ) .
B e rk e n a a n
m e m p e n g a ru h i
m e n y e b u tk a n
dengan
m a s a la h
kepuasan
k e rja .
fa k to r -fa k to r y a n g
lin g k u n g a n
k e rja ,
kepuasan
G ilm e r
u n tu k
p e k e rja a n , k o m u n ik a s i d a n
ada
(1 9 7 6 )
b e b e ra p a
d a la m
m e m p e n g a ru h i k e p u a s a n
pengem bangan
p e k e rja a n ,k e s e m p a ta n
k e rja ,
m a ju ,
k a rir,
d is ip lin
keam anan
k e rja ,
fa s ilita s . S e m e n ta ra
fa k to r
W a h y u d in
k e rja
g a ji,
(2 0 0 5 )
a d a la h
k e r ja ,
yang
k o n d is i
m o tiv a s i
aspek
s o s ia l
itu , H e id jra c h m a n
dan
dan
d a la m
H usnan
(2 0 0 2 :1 9 4 ) m e n g e m u k a k a n b e b e ra p a fa k to r m e n g e n a i k e b u tu h a n d a n k e in g in a n
p e g a w a i, y a k n i g a ji y a n g b a ik , p e k e rja a n y a n g a m a n , re k a n s e k e rja y a n g k o m p a k ,
p e n g h a rg a a n te rh a d a p p e k e rja a n , p e k e rja a n y a n g b e ra rti, k e s e m p a ta n u n tu k m a ju ,
p im p in a n y a n g a d il d a n b ija k s a n a , m o tiv a s i, p e n g a ra h a n d a n p e rin ta h y a n g w a ja r,
d a n o r g a n is a s i a ta u te m p a t k e r ja y a n g d ih a r g a i o le h m a s y a r a k a t.
K o n d is i
lin g k u n g a n
k e rja
b e rp e n g a ru h
te rh a d a p
k ep u asan
k e rja ,
S a riy a ti
(2 0 0 4 ) m e n e m u k a n b a h w a lin g k u n g a n k e rj a b e rp e n g a ru h te rh a d a p k e p u a s a n k e rja .
L in g k u n g a n
k e rja
m e lip u ti
lin g k u n g a n
fis ik
s e p e rti
ta ta
ru a n g ,
in te rio r
dan
e k s te rio r k a n to r s e rta lin g k u n g a n s o s ia l y a n g b e rk a ita n d e n g a n h u b u n g a n a n ta ra
p e g a w a i , a ta s a n d a n b a w a h a n d i d a la m
k o n d u s if
a ta u
tid a k
ada
k o n flik
s u a tu p e ru s a h a a n . L in g k u n g a n k e rja y a n g
yang
n e g a tif
a n ta r
p e g a w a i/k a ry a w a n
dapat
m e n c ip ta k a n s u a s a n a k e r ja y a n g m e n y e n a n g k a n . D is a m p in g itu , h u b u n g a n y a n g
s e ra s i
a n ta ra
o rg a n is a s i
p im p in a n
di
dengan
p e ru s a h a a n .
p e g a w a i/k a ry a w a n
m e ras a
baw ahannya
L in g k u n g a n
nyam an
sangat
k e rja
d a la m
m e m b a n tu
yang
m e la k u k a n
b a ik
d a la m
k e g ia ta n
akan
a k tiv ita s
m em buat
p e k e rja a n n y a
s e h in g g a s e h in g g a tu ju a n d a p a t te rc a p a i (K u s tin in g s ih , 2 0 0 7 ).
S e la m a
p e rg a n tia n
te rja d i
in i
k e p a la
dan
a d m in is tra s i
s e k re ta ris
d esa
d esa
d ia n g k a t
k e m u n g k in a n
o le h
k e p a la
p e n g g a n tia n
p e rm a s a la h a n
yang
te rja d i
p e m e rin ta h a n
desa.
D engan
adanya
a p a ra t
s ta g n a s i
d ia n g k a tn y a
d esa,
s e h in g g a
s e k re ta ris
dan
s e k r e ta r is
desa
tid a k
saat
akan
te rtib n y a
desa
m e n ja d i
p e g a w a i n e g e ri s ip il (P N S ), d ih a ra p k a n d a p a t m e n g a ta s i p e rm a s a la h a n te rs e b u t,
s e rta
b is a
m e n in g k a tk a n
m o tiv a s i
k e rja
dan
m e ru b a h
budaya
o rg a n is a s i
Digital Repository Universitas Jember
p e m e rin ta h a n d e s a y a n g m e m p e n g a ru h in y a , s e p e rti k u ra n g d is ip lin , d a n la in - la in .
L in g k u n g a n
k e rja
yang
k o n d u s if
dapat
m e n c ip ta k a n
suasana
k e rja
yang
m e n y e n a n g k a n b a g i p a ra p e g a w a i, a ta u tid a k a d a k o n flik d ia n ta ra p a ra p e g a w a i.
D is a m p in g itu h u b u n g a n y a n g s e ra s i a n ta ra p im p in a n d e n g a n b a w a h a n n y a s a n g a t
m e m b a n tu
d a la m
k e g ia ta n
o rg a n is a s i
s e h in g g a
tu ju a n
dapat
te rc a p a i.
D engan
m o tiv a s i b u d a y a o rg a n is a i d a n lin g k u n g a n k e rja te rs e b u t a k a n b e rp e n g a ru h p o s itif
te rh a d a p
kepuasan
k e r ja
dan
k in e rja
s e k re ta ris
desa
yang
d ia n g k a t
m e n ja d i
p e g a w a i n e g e ri s ip il (P N S ).
S e la in
k o n d is i lin g k u n g a n
k e r j a , faktor motivasi berpengaruh terhadap
kepuasan sekretaris desa. M o t i v a s i m e r u p a k a n s u a t u p e n g g e r a k y a n g b e r a s a l d a r i
d iri s e n d iri. In ila h
m o tiv a s i y a n g
um um nya
m o to r u ta m a
d a la m
tu lu s , tid a k m u n g k in
m o tiv a s i
k e rja
d ip a c u
m e n c ip ta k a n
te rc ip ta
dengan
k in e rja
k in e rja y a n g
tin g g i. T a n p a
y a n g tin g g i. M e m a n g
pem enuhan
k e b u tu h a n
pada
fis io lo g is
a ta u
g a ji. T e ta p i s e b a g ia n y a n g la in tid a k h a n y a m e m p e rtim b a n g k a n m a s a la h fis io lo g is
s e m a ta , a k a n te ta p i s u d a h m e n ja n g k a u k e p a d a tin g k a t m o tiv a s i y a n g le b ih tin g g i,
m is a ln y a p e n g h a r g a a n (M itc h e ll, 1 9 9 2 :8 1 ) . S e k r e ta r is d e s a y a n g m e m ilik i m o tiv a s i
yang
tin g g i
d a la m
a k tiv ita s
p e k e rja a n n y a
akan
le b ih
m udah
d a la m
m ecapa i
k e p u a s a n k e rja n y a . H a l itu d is e b a b k a n a d a n y a d o ro n g a n u n tu k le b ih b a ik d a la m
m e n y e le s a ik a n p e k e rja a n y a n g te la h d ib e rik a n .
A d a n y a s ta tu s s e b a g a i p e g a w a i n e g e ri s ip il (P N S ), s e k re ta ris d e s a d ia n g k a t
o le h
p e m e rin ta h
dan
bukan
ja b a ta n
p o litik ,
d ih a ra p k a n
akan
m e n ja d i
a p a ra t
b iro k ra s i y a n g p ro fe s s io n a l. O rg a n is a s i s e k re ta ris d e s a y a n g s e la m a in i d ia n g g a p
le m a h k in e rja n y a a k a n m e n g h a d a p i ta n ta n g a n tu g a s y a n g c u k u p b e s a r, s e h in g g a
k e w e n a n g a n y a n g b e s a r a k a n m e le k a t d a la m
konsekuensi
d im a n a
d a ri
k e p a la
m em buka
b e rb a g a i
desa
p e ru b a h a n
d iri s e k re ta ris d e s a . H a l in i s e b a g a i
p o litik
dan
p e m e r in ta h a n
d a p a t d ire k ru t d a ri b e rb a g a i g o lo n g a n
k e m u n g k in a n
te re k ru tn y a
k e p a la
desa
yang
s e k re ta ris
d esa
yang
k u ra n g
yang
te r ja d i,
te n tu n y a
akan
m e m a h a m i s e lu k
b e lu k o rg a n is a s i p e m e rin ta h a n d e s a .
P e la k s a n a a n
o rg a n is a s i
desa
p e k e rja a n
p e m e rin ta h a n ,
seb ag ai
m a n u s ia .
pada
Suasana
o le h
d a sa rn y a
b a tin
b e rla n g s u n g
a ta u
p s ik o lo g is
di
lin g k u n g a n
d a la m
k o n d is i
s e o ran g
sebuah
s e k re ta ris
s e k re ta ris
d esa
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s e b a g a i in d iv id u d a la m
m a s y a r a k a t o r g a n is a s i y a n g m e n ja d i lin g k u n g a n k e r ja n y a ,
s a n g a t b e s a r p e n g a ru h n y a
pada
p e la k s a n a a n
p e k e rja a n n y a . D a ri s is i p s ik o lo g is
k e n y a ta a n m e n u n ju k k a n b a h w a b e rg a ira h a ta u b e rs e m a n g a t d a n s e b a lik n y a tid a k
b e rg a ira h n y a a ta u tid a k b e rs e m a n g a t s e o ra n g s e k re ta ris d e s a d a la m
m e la k s a n a k a n
p e k e rja a n y a , s a n g a t d ip e n g a ru h i o le h m o tiv a s i k e rja y a n g m e n d o ro n g n y a . D e n g a n
k a ta
la in
s e k re ta ris
desa
m e m e rlu k a n
m o tiv a s i
yang
kuat
agar
b e r s e d ia
m e la k s a n a k a n p e k e rja a n s e c a ra b e rs e m a n g a t, b e rg a ira h d a n b e rd e d ik a s i.
K epuasan
budaya
o le h
k e rja
dan
k in e rja
o rg a n is a s i. R e n d a h n y a
k u ra n g n y a
n ila i-n ila i
s e k re ta ris
k in e rja
d esa
o r g a n is a s i
(b u d a y a )
d a la m
ju g a
b is a
p u b lik
d ip e n g a ru h i
um um nya
o rg a n is a s i
o le h
d is e b a b k a n
p u b lik
yang
dapat
m e m o tiv a s i p a ra p e g a w a in y a u n tu k m e n in g k a tk a n p ro d u k tiv ita s k e r ja n y a . K a re n a
itu , u n tu k
pada
m e n c ip ta k a n
m asa
o rg a n is a s i p e m e rin ta h a n
depan, m aka
h a ru s
p u la
m e la k u k a n
d a e ra h
yang
p e ru b a h a n
b e rk in e rja
buadaya
tin g g i
o rg a n is a s i
(O r g a n ita tio n c u ltu r e c h a n g e ) . U n tu k m e n g u b a h b u d a y a o rg a n is a s i, p e m e rin ta h
d a e ra h
h a ru s
p u la
m engubah
k e b ia s a a n
o rg a n is a s i
o rg a n is a s i
( o r g a n iz a tio n a l
pandangaan
p e m e rin ta h .
m a s y a ra k a t
R o b b in s
c u ltu r e )
te rh a d a p
(1 9 9 8 :2 4 8 )
sebagai sebuah
budaya
m e n d e fis ik a n
s is te m
pem aknaan
a ta u
budaya
b e rs a m a
d ib e n tu k o le h w a rg a n y a y a n g s e k a lig u s m e n ja d i p e m b e d a d e n g a n o rg a n is a s i la in .
O rg a n is a s i h a ru s m e m ilik i n ila i-n ila i y a n g te la h d iy a k in i, d iju n ju n g tin g g i d a n ja d i
m o to r p e n g g e ra k o le h k e b a n y a k a n a n g g o ta o rg a n is a s i s e b a g a i a tu ra n m a in y a n g
sah
u n tu k
m encapai
tu ju a n
yang
hendak
d ik e h e n d a k i, m e m b u a t
n ila i -n ila i
itu
m e n ja d i b u d a y a o rg a n is a s i.
K o n d is i
m a s ih
p e rlu
lin g k u n g a n
d ip e rh a tik a n
k e rja ,
o le h
p e m b e ria n
p e m e rin ta h
m o tiv a s i
d a la m
hal
dan
in i
budaya
a p a ra t
o rg a n is a s i
desa
dengan
ja b a ta n s e k re ta ris d i K a b u p a te n N g a n ju k . A d a n y a fe n o m e n a y a n g te rja d i d im a n a
lin g k u n g a n k e rja d i p e m e rin ta h a n d e s a y a n g m a s ih k o n v e n s io n a l, y a itu k u ra n g n y a
p e m a h a m a n m e n g e n a i p e n tin g n y a lin g k u n g a n k e rja y a n g n y a m a n , b u d a y a k e rja
yang
b u ru k ,
s e k re ta ris
tid a k
s e p e rti
desa
yang
m asuk
b e lu m
k e rja
yang
s e k o la h
m enengah
tid a k
te ra tu r ,
m e n g e rti m e n g e n a i a tu ra n -a tu ra n
p ro fe s s io n a l a p a la g i d id u k u n g
lu lu s a n
s e rin g
o le h
a ta s , s e rta
ra ta - ra ta
k u ra n g n y a
m a s ih
banyaknya
s e h in g g a
la ta r p e n d id ik a n
m o tiv a s i y a n g
yang
b e k e rja
hanya
d ila k u k a n
o le h
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p e m e rin ta h a n
u n tu k
s e k re ta ris
desa,
m e n ja d i
s u a tu
keadaan
yang
p e rlu
d ip e rh a tik a n a g a r k e p u a s a n k e rja d a n k in e rja n y a m e n in g k a t n a n tin y a .
B e rd a s a rk a n
p e n e litia n
dengan
L in g k u n g a n
u ra ia n
ju d u l
K e rja
te rs e b u t,
“ A n a lis is
te rh a d a p
m aka
p e n u lis
P e n g a ru h
K epuasan
K e r ja
te rta rik
M o tiv a s i,
dan
u n tu k
B udaya
K in e rja
m e la k u k a n
O rg a n is a s i
S e k re ta ris
dan
D esa
di
K a b u p a te n N g a n ju k ” .
1 .2 . R u m u s a n M a s a la h
B e rd a s a rk a n
la ta r
b e la k a n g ,
m aka
yang
m e n ja d i
p e rm a s a la h a n
d a la m
p e n e litia n d a p a t d iru m u s k a n s e b a g a i b e rik u t :
a.
A pakah
m o tiv a s i
b e rp e n g a ru h
te rh a d a p
kepuasan
k e rja
s e k re ta ris
desa
di
K a b u p a te n N g a n ju k ?
b.
A pakah
desa
c.
d.
o rg a n is a s i b e rp e n g a ru h
te rh a d a p
kepuasan
k e rja
s e k re ta ris
d i K a b u p a te n N g a n ju k ?
A pakah
desa
budaya
lin g k u n g a n
k e rja
b e rp e n g a ru h
te rh a d a p
kepuasan
k e rja
s e k re ta ris
d i K a b u p a te n N g a n ju k ?
A p a k a h m o tiv a s i b e rp e n g a ru h te rh a d a p k in e rja s e k re ta ris d e s a
d i K a b u p a te n
N g a n ju k ?
e.
A p a k a h b u d a y a o rg a n is a s i b e rp e n g a ru h te rh a d a p k in e rja s e k re ta ris d e s a
di
K a b u p a te n N g a n ju k ?
f.
A p a k a h lin g k u n g a n k e rja b e rp e n g a ru h te rh a d a p k in e rja
s e k re ta ris d e s a
di
K a b u p a te n N g a n ju k ?
g.
A pakah
kepuasan
k e rja
b e rp e n g a ru h
te rh a d a p
k in e rja
s e k re ta ris
desa
di
K a b u p a te n N g a n ju k ?
1 .3 .T u ju a n d a n M a n fa a t
1 .3 .1 .
T u ju a n P e n e litia n
B e rd a s a rk a n
la ta r
b e la k a n g
dan
p e ru m u s a n
m a s a la h
yang
te la h
d ik e m u k a k a n , m a k a tu ju a n p e n e litia n y a n g h e n d a k d ic a p a i a d a la h :
a.
U n tu k m e n g a n a lis is p e n g a ru h
desa
d i K a b u p a te n N g a n ju k .
m o tiv a s i te rh a d a p
k e p u a s a n k e rja s e k re ta ris
Digital Repository Universitas Jember
b.
U n tu k
m e n g a n a lis is
s e k re ta ris d e s a
c.
U n tu k
d.
lin g k u n g a n
k e rja
te rh a d a p
kepuasan
k e rja
o r g a n is a s i te r h a d a p
kepuasan
k e rja
d i K a b u p a te n N g a n ju k .
m e n g a n a lis is
s e k re ta ris d e s a
p e n g a ru h
p e n g a ru h
budaya
d i K a b u p a te n N g a n ju k .
U n tu k m e n g a n a lis is p e n g a ru h m o tiv a s i te rh a d a p k in e rja s e k re ta ris d e s a
di
K a b u p a te n N g a n ju k .
e.
U n tu k m e n g a n a lis is p e n g a r u h lin g k u n g a n k e r ja te r h a d a p
desa
f.
k in e r ja s e k r e ta r is
d i K a b u p a te n N g a n ju k .
U n tu k m e n g a n a lis is p e n g a ru h b u d a y a o rg a n is a s i te rh a d a p k in e rja s e k re ta ris
desa
g.
d i K a b u p a te n N g a n ju k .
U n tu k
desa
1 .3 .2 .
m e n g a n a lis is
p e n g a ru h
kepuasan
k e rja
te rh a d a p
k in e rja
s e k re ta ris
d i K a b u p a te n N g a n ju k .
M a n fa a t P e n e litia n
A d a p u n m a n fa a t y a n g d ih a ra p k a n d a ri h a s il p e n e litia n in i a d a la h
sebagai
b e rik u t :
a.
P e n e litia n in i a k a n m e m b e rik a n k o n trib u s i ilm ia h b a g i P e m e rin ta h a n D a e ra h
K a b u p a te n
M a n u s ia
N g a n ju k
guna
d a la m
ra n g k a
m e n in g k a tk a n
k in e rja
p e n in g k a ta n
k u a lita s
p ro fe s io n a lis m e
dan
Sum ber
D aya
p e la y a n a n
p u b lik
b a g i p a ra s e k re ta ris d e s a .
b.
P e n e litia n
in i
p e n g e ta h u a n ,
m e m b e rik a n
khususnya
k o n trib u s i
yang
te rk a it
s e c a ra
dengan
te o ritis
m a s a la h
te r h a d a p
m o tiv a s i,
ilm u
budaya
o r g a n is a s i, lin g k u n g a n k e r ja , k e p u a s a n k e r ja , d a n k in e r ja s e k r e ta r is d e s a .
c.
P e n e litia n
in i d a p a t d ija d ik a n
m e la k u k a n
fa k to r-fa k to r
k a jia n
la in
m aupun
yang
k in e rja s e k re ta ris d e s a .
bahan
re fe re n s i b a g i p ih a k -p ih a k
p e n e litia n
dapat
le b i h
b e rp e n g a ru h
la n ju t
te rh a d a p
te n ta n g
yang
in g in
k e m u n g k in a n
kepuasan
k e rja
dan
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B A B 2 . T IN J A U A N P U S T A K A
2 .1 L a n d a s a n T e o r i
2 .1 .1
M o tiv a s i
P e la k s a n a a n
d a s a rn y a
p e k e rja a n
b e rla n g s u n g
p s ik o lo g is
m e n ja d i
s e o ra n g
d a la m
PN S
A N A L IS IS P E N G A R U H M O T IV A S I, B U D A Y A O R G A N IS A S I
D A N L IN G K U N G A N K E R JA T E R H A D A P K E P U A S A N K E R JA
D A N K IN E R JA S E K R E T A R IS D E S A D I K A B U P A T E N
N G A N JU K
T h e E ffe c t o f M o tiv a tio n , C u ltu r a l O r g a n iz a tio n a n d W o r k E n v ir o n m e n t o n J o b
S ta tis fa c tio n a n d P e r fo r m a n c e o f V illa g e S e c r e ta r ie s in N g a n ju k R e g e n c y
T E SIS
D is u s u n O le h :
F a q ih A r d y a n to , S .E .
N im . 0 8 0 8 2 0 1 0 1 0 1 9
PR O G A M
S T U D I M A G IS T E R M A N A JE M E N
FA K U L T A S E K O N O M I
U N IV E R S IT A S JE M B E R
T A H U N 2015
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A N A L IS IS P E N G A R U H M O T IV A S I, B U D A Y A O R G A N IS A S I
D A N L IN G K U N G A N K E R JA T E R H A D A P K E P U A S A N K E R JA
D A N K IN E R JA S E K R E T A R IS D E S A D I K A B U P A T E N
N G A N JU K
T h e E ffe c t o f M o tiv a tio n , C u ltu r e O r g a n iz a tio n a n d W o r k E n v ir o n m e n t o n O n
J o b S ta tis fa c tio n a n d P e r fo r m a n c e o f S e c r e ta r ie s ’s V illa g e in N g a n ju k R e g e n c y
T e s is D is e r a h k a n K e p a d a P r o g r a m P a s c a s a r j a n a U n iv e r s it a s J e m b e r
U n tu k M e m e n u h i S a la h S a tu S y a r a t M e m p e r o le h G e la r
M a g is te r M a n a je m e n
O le h :
F a q ih A r d y a n to , S .E .
N im . 0 8 0 8 2 0 1 0 1 0 1 9
D o s e n P e m b im b in g :
D P U : P r o f. D r . R . A n d i S u la r s o , M S M
D P A : D r . P u r n a m ie T itis a r i, S E ., M .S i.
PR O G A M
S T U D I M A G IS T E R M A N A JE M E N
FA K U L T A S E K O N O M I
U N IV E R S IT A S JE M B E R
T A H U N 2015
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L E M B A R PE R SE T U JU A N
tu ju i
T a n g g a l:
6 A p ril 2 0 1
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H A L A M A N PE R SE M B A H A N
T e s is in i d ip e rs e m b a h k a n k e p a d a :
1.
Is trik u
te rc in ta
m e n g a lirk a n
W edha
s e m a n g a t,
Enggar
L a ra s a k ti,
d o ro n g a n
s e rta
S P .,
yang
p a n ja ta n
ta k
doa
h e n ti-h e n tin y a
u n tu k k u
d a la m
m e n y e le s a ik a n te s is in i,
2.
A n a k k u te rc in ta , p e n y e m a n g a tk u , N a fis D a n a d y a k s a M a h a w ira ,
3.
A y a h a n d a P u rw o to , S .S o s d a n Ib u n d a L ilik H id a y a ti, S .P d , te ri m a k a s ih a ta s
d o a d a n d o r o n g a n n y a s e h in g g a te r s e le s a ik a n n y a te s is in i,
4.
A y a h a n d a M e rtu a , S u n a rn o k , S .S o s d a n Ib u n d a M e rtu a S ri S u la s tri te rim a
k a s ih a ta s d o a d a n d o ro n g a n n y a s e h in g g a te rs e le s a ik a n n y a te s is in i
5.
T e m a n -te m a n k u
M a g is te r
M a n a je m e n
a n g k a ta n
2008,
dukungannya
6.
K e lu a rg a b e s a r P T . B a n k S y a ria h M a n d iri K C P S itu b o n d o .
7.
A lm a m a te rk u te rc in ta
te r im a
k a s ih
Digital Repository Universitas Jember
H A L A M A N M O T T O
O ra n g
yang
yang
bodoh
p in ta r a k a n
akan
d ia n g g a p
d ia n g g a p
b e s a r w a la u p u n fis ik n y a
k e c il w a la u p u n
fis ik n y a
itu
itu
k e c il, d a n o ra n g
b es ar. M a k a
b e la ja rla h
k a re n a s e s u n g g u h n y a m a n u s ia itu d ila h irk a n tid a k d a la m k e a d a a n p in ta r
(A l M a h fu d z o t)
O r a n g y a n g b e r h a s il d i d u n ia a d a la h o r a n g y a n g tid a k m e n y a la h k a n k e a d a a n d a n
b a n g k it m e n c a ri k e a d a a n y a n g m e re k a in g in k a n J ik a m e re k a tid a k m e n e m u k a n n y a
m a k a m e re k a a k a n m e n c ip ta k a n n y a
( G e o rg e B e rn a rd S h a w )
Digital Repository Universitas Jember
K A T A PE N G A N T A R
P e n u lis m e n g u c a p k a n s y u k u r a ta s k e h a d ira t A lla h S W T
s e rta h id a y a h N y a ,
y a n g te la h d ilim p a h k a n k e p a d a p e n u lis s e h in g g a d a p a t m e n y e le s a ik a n
T e s is
in i.
Penyusunan
m e n y e le s a ik a n
T e s is
p ro g ra m
in i
S tu d i
d im a k s u d k a n
S -2
s e b a g a i s a la h
(M a g is te r
M a n a je m e n )
s a tu
p e n u lis a n
s y a ra t
F a k u lta s
u n tu k
Ekonom i
U n iv e rs ita s J e m b e r.
P e n u lis m e n y a d a ri d a la m
p e n u lis a n in i d im u n g k in k a n a d a k e k u ra n g a n y a n g
d is e b a b k a n o le h k e te r b a ta s a n k e m a m p u a n p e n u lis . N a m u n d e m ik ia n , p e n u lis te la h
b e ru s a h a m e n y u s u n p e n u lis a n te s is in i d e n g a n s e b a ik -b a ik n y a . O le h k a re n a itu ,
b e rk a t
p e rto lo n g a n
A lla h
SW T
s e rta
d o ro n g a n
dan
b im b in g a n
sem ua
p ih a k ,
a k h irn y a p e n u lis a n T e s is in i d a p a t te rs e le s a ik a n .
S e la in
itu , d a la m
p e n u lis a n
T e s is in i b a n y a k
p ih a k
yang
te la h
m e m b a n tu
s e c a r a la n g s u n g a ta u tid a k la n g s u n g . S e b a g a i u n g k a p a n b a h a g ia d a n s y u k u r , m a k a
p a d a k e s e m p a ta n in i p e n u lis m e n g u n g k a p k a n te rim a k a s ih y a n g s e b e s a r -b e s a rn y a
kepada :
1.
D r.
M oeham m ad
F a th o rra z i,
M .S i.,
s e la k u
D ekan
F a k u lta s
Ekonom i
U n iv e rs ita s J e m b e r.
2.
P ro f. D r. R . A n d i S u la rs o , M S M ., s e la k u
M a n a je m e n
dan
dosen
p e m b im b in g
K e tu a
u ta m a
yang
P ro g ra m
te la h
S tu d i M a g is te r
banyak
m e m b a n tu
te r s e le s a in y a te s is in i
3.
D r. P u rn a m ie
banyak
T itis a ri, S E ,
m e m b e rik a n
M .S i s e la k u
b im b in g a n , a ra h a n
p e m b im b in g
dan
a n g g o ta
p e tu n ju k
d a la m
yang
te la h
p e n y e le s a ia n
te s is in i.
4.
Is trik u
te rc in ta
m e n g a lirk a n
W edha
Enggar
s e m a n g a t,
m e n y e le s a ik a n
te s is
in i
L a ra s a k ti,
d o ro n g a n
dan
s e rta
p u tra k u
S P .,
yang
p a n ja ta n
N a fis
ta k
doa
h e n ti-h e n tin y a
u n tu k k u
D anadyaksa
d a la m
M a h a w ira ,
p e n y e m a n g a tk u .
5.
A y a h a n d a P u rw o to , S .S o s d a n Ib u n d a L ilik H id a y a ti, S .P d , s e rta A y a h a n d a
M e rtu a , S u n a rn o k , S .S o s d a n Ib u n d a M e rtu a S ri S u la s tri . te ri m a k a s ih a ta s
d o a d o r o n g a n n y a s e h in g g a te r s e le s a ik a n n y a t h e s is in i,
Digital Repository Universitas Jember
6.
S e lu ru h
B apak
dan
Ib u
D osen
yang
te la h
banyak
m e m b e rik a n
ilm u
p e n g e ta h u a n y a n g b e rm a n fa a t s e la m a d i b a n g k u k u lia h .
7.
S e lu ru h
s ta f
Pasca
S a rja n a
yang
te la h
m e m b e rik a n
dukungan
kepada
p e n u lis .
8.
S e m u a p ih a k y a n g tid a k d a p a t p e n u lis s e b u tk a n s a tu p e r s a tu , y a n g s e la lu
m e m b e r ik a n s e m a n g a t s e la m a s tu d i s a m p a i s e le s a i p e n u l is a n te s is .
A k h ir k a ta , s e m o g a te s is in i b e rm a n fa a t b a g i p ih a k y a n g m e m b u tu h k a n d a n
m e n a m b a h p e n g e ta h u a n k h u s u s n y a d i b id a n g M a n a je m e n S u m b e r D a y a M a n u s ia .
A m in
J e m b e r, 2 0 J a n u a ri 2 0 1 5
P e n u lis
Digital Repository Universitas Jember
A B ST R A K SI
T u ju a n p e n e litia n in i a d a la h m e n g a n a lis is p e n g a ru h m o tiv a s i, lin g k u n g a n k e rja ,
budaya
o rg a n is a s i
K a b u p a te n
te rh a d a p
N g a n ju k .
kepuasan
P e n e litia n
k e rja
in i
dan
k in e rja
te rm a s u k
d a la m
s e k re ta ris
p e n e litia n
(e x p la n a to r y r e s e a r c h ). L o k a s i p e n e litia n y a n g d ip e rg u n a k a n d a la m
a d a la h
d i P e m e rin ta h a n
P e n e litia n
d ila k s a n a k a n
D esa
d i K a b u p a te n
a n ta ra
b u la n
N g a n ju k , y a n g
A g u s tu s
2013
desa
di
p e n je la s a n
p e n e litia n in i
m e lip u ti 2 8 2
sam p ai d en g an
desa.
S e p te m b e r
2 0 1 3 . P o p u la s i d a la m p e n e litia n in i a d a la h S e k re ta ris D e s a d i K a b u p a te n N g a n ju k
p a d a ta h u n 2 0 1 3 d e n g a n ju m la h 2 8 2 o ra n g . P e n e litia n in i m e n g g u n a k a n
sam pel sebesar
H a s il p e n e litia n
kepuasan
o ra n g . M e to d e
m e n u n ju k k a n
k e rja
b e rp e n g a ru h
N g a n ju k .
130
s e k re ta ris
s ig n ifik a n
B udaya
bahw a
desa
te rh a d a p
o rg a n is a s i
a n a lis is
d a ta
m enggunakan
m o tiv a s i b e rp e n g a ru h
di
K a b u p a te n
k ep u asa n
b e rp e n g a ru h
k e rja
N g a n ju k .
s e k re ta ris
s ig n ifik a n
ju m la h
a n a lis is
s ig n ifik a n
te rh a d a p
L in g k u n g a n
desa
te rh a d a p
di
ja lu r.
k e rja
K a b u p a te n
kepuasan
k e rja
s e k re ta ris d e s a d i K a b u p a te n N g a n ju k . M o tiv a s i b e rp e n g a ru h s ig n ifik a n te rh a d a p
k in e rja
s e k re ta ris
s ig n ifik a n
desa
te rh a d a p
di
K a b u p a te n
k in e rja
N g a n ju k . L in g k u n g a n
s e k re ta ris
o rg a n is a s i b e rp e n g a ru h s ig n ifik a n
desa
di
K a b u p a te n
k e rja
b e rp e n g a ru h
N g a n ju k .
B udaya
te rh a d a p k in e rja s e k re ta ris d e s a d i K a b u p a te n
N g a n ju k . K e p u a s a n k e rja b e rp e n g a ru h s ig n ifik a n te rh a d a p k in e rja s e k re ta ris d e s a
d i K a b u p a te n N g a n ju k . B e rd a s a rk a n h a s il p e n e litia n m a k a m o tiv a s i, lin g k u n g a n
k e rja ,
budaya
o rg a n is a s i b e rp e n g a ru h
k in e rja s e k re ta ris d e s a
te rh a d a p
kepuasan
k e rja
dan
d i K a b u p a te n N g a n ju k .
K a ta k u n c i: m o tiv a s i, lin g k u n g a n k e rja ,
k in e rja
s ig n ifik a n
b u d a y a o rg a n is a s i, k e p u a s a n k e rja d a n
Digital Repository Universitas Jember
A B STR A C T
T h is re s e a rc h w a s in te n d e d to a n a ly z e th e e ffe c t o f m o tiv a tio n , w o rk e n v iro n m e n t,
o r g a n iz a tio n a l c u ltu r e o n jo b s a tis f a c tio n a n d p e r f o r m a n c e o f v illa g e s e c r e ta r ie s in
N g a n ju k
R e g e n c y . T h is re s e a rc h b e lo n g s to
e x p la n a to ry re s e a rc h . T h e re s e a rc h
lo c a tio n w a s a t V illa g e O ffic e s in N g a n ju k R e g e n c y , c o v e rin g 2 8 2 v illa g e s . T h e
re s e a rc h w a s c o n d u c te d fro m
A u g u s t 2 0 1 3 to S e p te m b e r 2 0 1 3 . T h e p o p u la tio n in
th e re s e a rc h w a s V illa g e S e c re ta rie s in N g a n ju k R e g e n c y in 2 0 1 3 in to ta l o f 2 8 2
p e o p le . T h e re s e a rc h u s e d a s a m p le s iz e o f 1 3 0 p e o p le . M e th o d o f d a ta a n a ly s is
u s e d p a th a n a ly s is . T h e re s u lts s h o w e d th a t m o tiv a tio n h a d a s ig n ific a n t e ffe c t o n
jo b s a tis fa c tio n o f v illa g e s e c re ta r ie s in N g a n ju k R e g e n c y . W o rk e n v iro n m e n t h a d
a s ig n ific a n t e ffe c t o n jo b s a tis fa c tio n o f v illa g e s e c re ta rie s in N g a n ju k R e g e n c y .
O rg a n iz a tio n a l
s e c re ta rie s
in
c u ltu re
had
N g a n ju k
a
s ig n ific a n t
R egency.
e ffe c t
M o tiv a tio n
on
jo b
had
a
s a tis fa c tio n
s ig n ific a n t
of
e ffe c t
v illa g e
on
th e
p e rfo rm a n c e o f v illa g e s e c re ta rie s in N g a n ju k R e g e n c y . W o rk e n v iro n m e n t h a d a
s ig n ific a n t e ffe c t o n th e p e rfo r m a n c e o f v illa g e s e c re ta r ie s in N g a n ju k R e g e n c y .
O rg a n iz a tio n a l c u ltu re s ig n ific a n tly a f fe c te d th e p e rfo r m a n c e o f v illa g e s e c re ta r ie s
in
N g a n ju k
v illa g e
R e g e n c y . J o b s a tis fa c tio n s ig n ific a n tly
s e c re ta rie s
c o n c lu d e d
th a t
in
N g a n ju k
m o tiv a tio n ,
s ig n ific a n t e ffe c t o n
jo b
R egency.
w o rk
B ased
e n v iro n m e n t,
s a tis f a c tio n
and
a ffe c te d
on
th e
th e
re se a rc h
o rg a n iz a tio n a l
p e rfo rm a n c e
of
p e rfo rm a n c e
re s u lts ,
it
is
have
a
s e c r e ta r ie s
in
c u ltu re
v illa g e
of
N g a n ju k R e g e n c y .
K e y w o rd s : m o tiv a tio n , w o rk e n v iro n m e n t, o rg a n iz a tio n a l c u ltu re , jo b s a tis fa c tio n
a n d p e rfo rm a n c e
Digital Repository Universitas Jember
D A F T A R ISI
H a la m a n
H A L A M A N S A M P U L ..................................................................................
i
H A L A M A N JU D U L
ii
.....................................................................................
H A L A M A N P E R S E T U J U A N ......................................................................
iii
H A L A M A N PE N G E SA H A N
.......................................................................
iv
H A L A M A N P E R S E M B A H A N ....................................................................
vi
H A L A M A N M O T T O
v ii
...................................................................................
K A T A P E N G A N T A R ...................................................................................
.......................................................................................................................... v iii
A B S T R A K S I ..................................................................................................
ix
A B STR A C T
x
....................................................................................................
D A F T A R I S I ..................................................................................................
xi
D A F T A R T A B E L ..........................................................................................
xv
D A FT A R G A M B A R
.....................................................................................
D A F T A R L A M P IR A N
.................................................................................
B A B 1. PE N D A H U L U A N
xvi
x v ii
............................................................................
1
1 .1 L a ta r B e la k a n g M a s a la h ...............................................................
1
1 .2 R u m u s a n M a s a la h .........................................................................
7
1 .3 T u ju a n d a n M a n fa a t P e n e li tia n ...................................................
7
1 .3 .1 T u ju a n P e n e litia n ....................................................................
7
1 .3 .2 M a n fa a t P e n e litia n
.................................................................
8
B A B 2 . T I N J A U A N P U S T A K A ...................................................................
9
2 .1 L a n d a s a n T e o r i ..............................................................................
9
2 .1 .1 M o tiv a s i .................................................................................
9
2 .1 .2 B u d a y a K e rja
.........................................................................
17
2 .1 .3 L in g k u n g a n K e rja ...................................................................
19
2 .1 .4 K e p u a s a n K e rja ......................................................................
22
2 .1 .5 K in e rja P N S ............................................................................
25
2 .2 P e n e litia n te r d a h u lu ......................................................................
30
2 .3 K e r a n g k a K o n s e p tu a l ...................................................................
33
2 .4 H ip o te s is .........................................................................................
35
B A B 3. M E T O D E P E N E L IT IA N
................................................................
37
Digital Repository Universitas Jember
3 .1 R a n c a n g a n P e n e litia n ....................................................................
37
3 .2 L o k a s i d a n W a k tu P e n e li tia n .......................................................
37
3 .3 P o p u la s i d a n S a m p e l ......................................................................
37
3 .4 J e n is d a n S u m b e r D a ta .................................................................
39
3 .5 M e to d e P e n g u m p u la n D a ta ..........................................................
40
3 .6 D e fin is i O p e r a s io n a l V a r ia b e l .......................................................
40
3 .6 .1 M o tiv a s i (X
1
) ..........................................................................
3 .6 .2 B u d a y a O rg a n is a s i (X
40
) ..........................................................
41
) ...........................................................
42
3 .6 .4 K e p u a s a n K e rja (Z ) ................................................................
43
3 .6 .5 K in e rja (Y ) ..............................................................................
43
3 .7 S k a la P e n g u k u r a n D a ta .................................................................
44
3 .8 U ji I n tr u m e n D a ta .........................................................................
44
3 .8 .1 U ji V a lid ita s ...........................................................................
44
3 .8 .2 U ji R e lia b ilita s ........................................................................
45
3 .9 M e to d e A n a lis is D a ta .....................................................................
45
3 .9 .1 U ji N o rm a lita s D a ta ................................................................
45
3 .9 .2 A n a lis is J a lu r ( P a th A n a ly s is ) .................................................
46
3 .9 .3 U ji A s u m s i K la s ik ..................................................................
47
3 .9 .4 U ji H ip o te s is ...........................................................................
49
3 .9 .5 M e n g h itu n g J a lu r ....................................................................
49
3 .6 .3 L in g k u n g a n K e rja (X
2
3
B A B 4. H A SIL D A N P E M B A H A SA N
........................................................
52
4 .1 G a m b a r a n U m u m K a b u p a te n N g a n ju k ......................................
52
4 .1 .1 G a m b a ra n G e o g ra fis K a b u p a te n N g a n ju k ..............................
53
4 .3 .1 G a m b a ra n U m u m P e m e rin ta h a n K a b u p a te n N g a n ju k ...........
54
4 .2 D e s k r ip s i K a r a k te r is tik R e s p o n d e n .............................................
56
4 .3 U ji I n s tr u m e n D a ta
.......................................................................
59
4 .3 .1 U ji V a lid ita s ............................................................................
59
4 .3 .2 U ji R e lia b ilita s .......................................................................
60
4 .4 M e to d e A n a lis is D a ta .....................................................................
61
4 .4 .1 U ji N o rm a lita s D a ta ................................................................
61
4 .4 .2 A n a lis is J a lu r ( P a th A n a ly s is ) .................................................
62
4 .4 .3 U ji A s u m s i P a th A n a ly s is .......................................................
64
4 .4 .4 P e rh itu n g a n A n a lis is J a lu r ( P a th A n a ly s is ).............................
67
Digital Repository Universitas Jember
4 .5 P e m b a h a s a n
...................................................................................
70
4 .5 .1 P e n g a ru h M o tiv a s i te rh a d a p K e p u a s a n k e rja S e k re ta ris
D e s a … … … … … … … … ...… ................................................
71
4 .5 .2 P e n g a ru h B u d a y a O rg a n is a s i T e rh a d a p K e p u a s a n K e rja .......
72
4 .5 .3 P e n g a ru h L in g k u n g a n k e rja T e rh a d a p K e p u a s a n K e rja .........
74
4 .5 .4 P e n g a ru h M o tiv a s i T e rh a d a p K in e rja .....................................
75
4 .5 .5 P e n g a ru h B u d a y a O rg a n is a s i te rh a d a p K in e rja ......................
77
4 .5 .6 P e n g a ru h L in g k u n g a n k e rja te rh a d a p K in e rja ........................
78
4 .5 .7 P e n g a ru h K e p u a s a n K e rja k e rja te rh a d a p K in e rja ..................
79
B A B 5 . K E S I M P U L A N D A N S A R A N .........................................................
81
5 .1 K e s im p u la n
....................................................................................
81
5 .2 S a r a n ...............................................................................................
81
D A FT A R PU ST A K A
L A M P IR A N
Digital Repository Universitas Jember
D A FT A R T A B E L
Tabel
H a la m a n
3 .1 D a fta r S a m p e l P e n e litia n ............................................................................
39
4 .1 K a r a k te r is tik J e n is K e la m in S e k r e ta r is d e s a K a b u p a te n N g a n ju k
T a h u n 2 0 1 4 ....................................................................................................
56
4 .2 D is trib u s i R e s p o n d e n B e rd a s a rk a n T in g k a t P e n d id ik a n K a b u p a te n N g a n ju k
T a h u n 2 0 1 4 ....................................................................................................
57
4 .3 D is trib u s i R e s p o n d e n B e rd a s a rk a n M a s a K e rja K a b u p a te n N g a n ju k
T a h u n 2 0 1 4 ....................................................................................................
58
4 .4 H a s il U ji V a lid ita s D a ta .............................................................................
69
4 .5 H a s il U ji R e lia b ilita s ..................................................................................
60
4 .6 U ji N o rm a lita s D a ta d e n g a n K o lm o g o r o v -S m ir n o v ...................................
60
4 .7 N ila i K o e fis ie n J a lu r ..................................................................................
61
4 .8 H a s il U ji M u ltik o lin ie rita s .........................................................................
65
4 .9 R a n g k u m a n H a s il P e n g u jia n H ip o te s is ......................................................
69
Digital Repository Universitas Jember
D A FT A R G A M B A R
G am bar
H a la m a n
2 .1 K e ra n g k a K o n s e p tu a l .................................................................................
34
3 .1 K o e fis ie n J a lu r P a d a M o d e l A n a lis is J a lu r ...............................................
46
4 .1 O rg a n is a s i P e m e rin ta h a n D e s a ...................................................................
55
4 .2 H a s il A s u m s i K e n o rm a la n M o d e l ..............................................................
64
4 .3 H a s il U ji H e te r o k e d a s tis ita s .......................................................................
66
4 .4 H a s il A n a lis is J a lu r ....................................................................................
67
Digital Repository Universitas Jember
D A F T A R L A M P IR A N
L a m p ira n 1 K u is io n e r
L a m p ira n 2 R e k a p itu la s i D a ta P e n e litia n
L a m p ira n 3 D is trib u s i F re k u e n s i R e s p o n d e n
L a m p ira n 4 H a s il U ji V a lid ita s D a ta D e n g a n C F A
L a m p ira n 5 H a s il U ji R e lia b ilita s D a ta
L a m p ira n 6 H a s il N o rm a lita s D a ta
L a m p ira n 7 H a s il A n a lis is J a lu r
Digital Repository Universitas Jember
B A B 1. PE N D A H U L U A N
1 .1 .
L a ta r B e la k a n g M a s a la h
K e b e rh a s ila n
te rg a n tu n g
m e re k a
pada
d a la m
pem bangunan
k u a lita s
di
sum ber daya
m a s y a ra k a t. L e b a rn y a
n e g a ra
m anapun
m a n u s ia
ju ra n g
dan
p e m is a h
di
d u n ia
in i
p e n g o rg a n is a s ia n
a n ta ra p e s a tn y a
sangat
k e g ia ta n
k e m a ju a n
p e ra d a b a n d a n p e m b a n g u n a n d i n e g a ra -n e g a ra in d u s tri d e n g a n d i n e g a ra -n e g a ra
b e rk e m b a n g
a n ta ra
la in
m a n u s ia n y a .
P e rb e d a a n
d is e b a b k a n
k u a lita s
o le h
sum ber
p e rb e d a a n
daya
te rs e b u t
m u tu
sum ber
daya
bukan
te rc ip ta
s e ja k
m a n u s ia itu la h ir, m e la in k a n a d a la h c iri-c iri k h u s u s y a n g d ip e ro le h d i k e m u d ia n
h a ri. H a l in i b e ra rti b a h w a k u a lita s s u m b e r d a y a m a n u s ia itu
d a p a t d iu b a h d a n
d itin g k a tk a n s ta tu s n y a s e h in g g a d a p a t le b ih b e rm a n fa a t d a n m e n g u n tu n g k a n .
P e m b a n g u n a n n a s io n a l te rm a s u k d id a la m n y a p e m b a n g u n a n s u m b e r d a y a
m a n u s ia m e la lu i p e m b a n g u n a n a p a ra tu r p e m e rin ta h d i d a e ra h , d ia ra h k a n k e p a d a
p e n in g k a ta n
k u a lita s ,
e f e s ie n s i,
e fe k tiv ita s
dan
p ro d u k tiv ita s
s e lu ru h
ta ta n a n
m a n a je m e n p e m e r in ta h a n , te r m a s u k p e n in g k a ta n k e m a m p u a n d a n d is ip lin , s e r ta
p e n g a b d ia n d a n k e ta u la d a n a n a p a ra tu rn y a , s e h in g g a k e s e lu ru h a n s e m a k in m a m p u
m e la k s a n a k a n
tu g a s -tu g a s
um um
p e m e rin ta h a n ,
pem ban gunan
dan
p e m b in a a n
k e h id u p a n m a s y a ra k a t.
K e h a d ira n
p e n tin g
p e m e rin ta h
b a g i p ro s e s
m a s y a ra k a t,
s e k e c il
m e m b u tu h k a n
k e h id u p a n
apapun
p e la y a n a n
m a s y a ra k a t a k a n
dan
h id u p
k e b e ra d a a n
m a s y a ra k a t. S e ja ra h
k e lo m p o k n y a ,
p e m e rin ta h .
d a la m
p e m e rin ta h
s e rb a
te la h
bahkan
J ik a
ada
yang
s u a tu
m e m b u k tik a n
sebagai
tid a k
k e tid a k te rtib a n
a d a la h
in d iv id u
bahw a
s e k a lip u n
p e m e rin ta h ,
bukan
yang
tid a k
m aka,
m u n g k in
a k a n m e la h irk a n b e rb a g a i b e n tu k k e ru s u h a n d a n a k s i k e k e ra s a n s e rta k e ja h a ta n .
P a r a a h li p e m e r in ta h a n te la h m e n e m u k a n f u n g s i u ta m a p e m e rin ta h a n a d a
dua
y a itu
fu n g s i
p e n g a tu ra n
(r e g u la tio n )
dan
fu n g s i
p e la y a n a n
(s e r v ic e s ),
s e h in g g a tid a k a d a p ilih a n la g i b a g i p e m e rin ta h d a la m s e m u a le v e l te ta p m e n d a p a t
p e n g a k u a n d a ri ra k y a tn y a s e la in m e m b e rik a n ik lim
y a n g s e b a r b a g i m a s y a ra k a t
u n tu k b e ra k tiv ita s s e rta m e n g g u n a k a n h a k -h a k n y a s e b a g a i w a rg a n e g a ra .
Digital Repository Universitas Jember
P e la y a n a n
m a s y a ra k a t
id e n tik
dengan
p e la y a n a n
um um ,
k a re n a
pada
d a s a rn y a m e ru p a k a n s u a tu k e g ia ta n y a n g d ila k u k a n o le h p ih a k la in y a n g d itu ju k a n
u n tu k
m em enuhi
m a s y a ra k a t h a ru s
k e in g in a n
o ra n g
m e m p e rh a tik a n
banyak.
hak
dan
D a la m
ta n g g u n g
m e m b e rik a n
ja w a b
yang
p e la y a n a n
m e le k a t p a d a
m a s y a ra k a t (p u b lic ). In i b e ra rti b a h w a p e la y a n a n k e p a d a m a s y a ra k a t m e ru p a k a n
s u a tu
k e g ia ta n
la n d a s a n
yang
fa k to r
d ila k u k a n
m a te r iil
o le h
m e la lu i
s e o ra n g
s is te m ,
a ta u
s e k e lo m p o k
p ro s e d u r,
dan
m e to d e
o ra n g
dengan
te rte n tu
d a la m
ra n g k a m e m e n u h i k e p e n tin g a n o ra n g la in s e s u a i d e n g a n h a k n y a .
P e la y a n a n
yang
b a ik
dan
m em uaskan
itu
s e n d iri
se b e n a rn y a
akan
b e rd a m p a k p o s itif b a g i m a s y a ra k a t d a n s e k a lig u s k in e rja o rg a n is a s i (p e m e rin ta h ),
k a re n a
k e rja
b a g a im a n a p u n
k o rp s
PN S,
ju g a
p a tu h
m a s y a ra k a t a k a n
te rh a d a p
a tu ra n
m e n g h a rg a i
p e la y a n a n ,
dan
bangga
te rh a d a p
m e n g g a ira h k a n
usaha
m a s y a r a k a t, m a u p u n o r g a n is a s i p e la y a n a n p u b lik te r s e b u t. U n tu k m e n ja d i p e la y a n
m a s y a ra k a t
yang
h a n d a l,
a p a ra tu r
m e n y ia p k a n
k u a lita s
la y a n a n
m e n y ia p k a n
k u a lita s
s e b a ik
p e m e rin ta h
s e b a ik
d ih a ra p k a n
m u n g k in
m u n g k in
s e h in g g a
s e h in g g a
m e n e ra p k a n
p rin s ip
m e n g h a s ilk a n
p rin s ip
m e n g h a s ilk a n
k in e rja
yang
o p tim a l.
T a n ta n g a n
g lo b a l
yang
saat
in i
sudah
d ih a d a p i
di
s e g a la
s e k to r
p e rlu
m e m p e ro le h ta n ta n g a n (r e s p o n s iv e n e s s ) d a la m a d m in is tra s i p u b lik , b a ik d i tin g k a t
n a s io n a l m a u p u n lo k a l. P e ra n n e g a ra a k a n b e rg e s e r d a ri o rg a n is a s i la n g s u n g k e
p e ra n m e n g a ra h k a n (s te e r in g ), m e n g e n d a lik a n d a n m e m p e rd a y a k a n (e m p o w e r in g )
m e la lu i
s e ra n g a k a ia n
k e b ija k a n
la y a n a n
kepada
m a s y a r a k a t ., d i l a k u k a n
k e m itra a n d a n tid a k h a ru s d ip ik u l o le h b iro k ra s i p u b lik s e m a ta . D a la m
p e m e rin ta h a n
d a e ra h ,
g lo b a lis a s i
m e n u n tu t
k e te rb u k a a n ,
s e c a ra
k o n te k s
a k u n ta b ilita s
dan
k e ta n g g a p a n d a ri s e g e n a p ja ja ra n b iro k ra s i p u b lik .
B e rd a s a rk a n
to m b a k
p e m e rin ta h
ta n ta n g a n g lo b a l te rs e b u t, p e m e rin ta h a n d e s a s e b a g a i u ju n g
m a s y a ra k a t
d ip e rlu k a n
kem am puan
b iro k ra s i
u n tu k
m e m b e rik a n ta n g g a p a n te rh a d a p b e rb a g a i ta n ta n g a n s e c a ra a k u ra t, b ija k s a n a , a d il
dan
e fe k tif.
U n tu k
m e m p e rk u a t
p e m e rin ta h a n
d es a , U n d a n g -U n d a n g
R e p u b lik
In d o n e s ia N o 3 2 ta h u n 2 0 0 4 te n ta n g p e m e rin ta h a n d a e ra h m e n g a m a n a tk a n p a d a
p a s a l 2 0 2 a y a t 3 : s e k re ta ris d e s a y a n g a d a s e k a ra n g in i y a n g b u k a n p e g a w a i n e g e ri
Digital Repository Universitas Jember
s ip il
s e c a ra
b e rta h a p
d ia n g k a t
m e n ja d i
pe gaw ai
n e g e ri
s ip il
(P N S )
sesuai
p e ra tu ra n p e ru n d a n g -u n d a n g a n .
P e n in g k a ta n
p e n y a d a ra n ,
k in e rja
dan
s e k re ta ris
kem auan
k e rja
desa
yang
d ip e rlu k a n
tin g g i
u n tu k
adanya
m encapai
p e m b in a a n ,
k in e rja
y ang
d ih a ra p k a n . A p a b ila s e k re ta ris d e s a b e k e rja s e c a ra o p tim a l m a k a tu ju a n o rg a n is a s i
a k a n le b ih m u d a h te rc a p a i. P e n in g k a ta n s ik a p , p e rju a n g a n , p e n g a b d ia n , d is ip lin
k e rja
dan
kem am puan
p e m b in a a n
dan
p ro fe s io n a l
tin d a k a n
dapat
n y a ta a g a r u p a y a
d ila k u k a n
m e la lu i
s e ra n g k a ia n
p e n in g k a ta n p r e s ta s i k e r ja s e k r e ta r is
d e s a d a p a t m e n ja d i k e n y a ta a n .
S a la h
s a tu
fa k to r y a n g
b e rk a ita n
dengan
k in e rja
s e k re ta ris
desa
a d a la h
k e p u a s a n k e rja . K e p u a s a n k e rja ( jo b s a tis fa c tio n ) a d a la h k e a d a a n e m o s io n a l y a n g
te rja d i m a u p u n tid a k te rja d i, titik te m u a n ta ra n ila i b a la s ja s a k e rja o rg a n is a s i a ta u
p e m e rin ta h
dengan
s e k re ta ris
desa
m e ru p a k a n
te rh a d a p
tin g k a t
yang
p e ra s a a n
p e k e rja a n
b e rh u b u n g a n
n ila i
b e rs a n g k u ta n
g e m b ira
itu
dengan
b a la s
a ta u
ja s a
(M a rto y o ,
p o s itif
s e n d iri, g a n j a ra n
d irin y a .
yang
K a re n a
yang
yang
itu
m em ang
d iin g in k a n
2 0 0 0 :1 4 2 ).
d im ilik i
d ite rim a
m aka
K epuasan
o le h
a ta u p u n
kepuasan
o le h
k e rja
s e k re ta ris
d esa
p e ra s aa n
yang
k e rja
m enyangkut
p e ra s a a n y a n g b u k a n b e ra rti tid a k p e rlu d ip e rh a tik a n s e b a b k e p u a s a n k e rja a k a n
te rc e rm in
d itu n tu t
pada
h a s il
le b ih
baw ahannya.
p e k e rja a n .
p ro fe s io n a l
S e tia ji
agar
(2 0 0 4 )
k e p e m im p in a n , m o tiv a s i
O le h
m am pu
dan
lin g k u n g a n
K epuasan
m enyokong
k e rja
s e k re ta ris
itu ,
p im p in a n
m e n im b u lk a n
m enem ukan
te rh a d a p k in e rja k a ry a w a n . W a h y u d in
k e rja b e rp e n g a ru h te h a d a p
k a re n a
bahw a
k e rja
sebagai
k ep uasan
m a n a je r
k e rja
v a ria b e l-v a ria b e l
b e rp e n g a ru h
s ig n ifik a n
pada
y a itu
p o s itif
(2 0 0 5 ) ju g a m e n e m u k a n b a h w a k e p u a s a n
k in e rja k a ry a w a n
sebagai
desa
s u a tu
yang
p e ra s aa n
b e rh u b u n g a n
yang
dengan
m enyokong
a ta u
p e k e rja a n n y a
tid a k
m aupun
d e n g a n k o n d is i d irin y a . P e ra s a a n y a n g b e rh u b u n g a n d e n g a n p e k e rja a n m e lib a tk a n
a s p e k -a s p e k
k a rir,
s e p e rti
hubungan
upah
dengan
a ta u
g a ji
pegaw ai
yang
la in n y a ,
d ite rim a ,
k e s e m p a ta n
p e n e m p a ta n
k e rja ,
pengem b angan
je n is
p e k e rja a n ,
s tru k tu r o rg a n is a s i p e m e rin ta h a n , a ta u p u n m u tu p e n g a w a s a n . S e d a n g k a n p e ra s a a n
yang
b e rh u b u n g a n
dengan
d irin y a ,
a n ta ra
la in
u m u r,
k o n d is i
k e s e h a ta n ,
Digital Repository Universitas Jember
k e m a m p u a n , d a n p e n d id ik a n . M a n a je r a k a n m e r a s a p u a s d a la m
b e k e rja a p a b ila
a s p e k -a s p e k p e k e rja a n d a n a s p e k -a s p e k d irin y a m e n y o k o n g d a n a k a n m e ra s a tid a k
p u a s jik a a s p e k -a s p e k te r s e b u t tid a k m e n y o k o n g (M a n g k u n e g a ra , 2 0 0 1 :1 1 7 ) .
B e rk e n a a n
m e m p e n g a ru h i
m e n y e b u tk a n
dengan
m a s a la h
kepuasan
k e rja .
fa k to r -fa k to r y a n g
lin g k u n g a n
k e rja ,
kepuasan
G ilm e r
u n tu k
p e k e rja a n , k o m u n ik a s i d a n
ada
(1 9 7 6 )
b e b e ra p a
d a la m
m e m p e n g a ru h i k e p u a s a n
pengem bangan
p e k e rja a n ,k e s e m p a ta n
k e rja ,
m a ju ,
k a rir,
d is ip lin
keam anan
k e rja ,
fa s ilita s . S e m e n ta ra
fa k to r
W a h y u d in
k e rja
g a ji,
(2 0 0 5 )
a d a la h
k e r ja ,
yang
k o n d is i
m o tiv a s i
aspek
s o s ia l
itu , H e id jra c h m a n
dan
dan
d a la m
H usnan
(2 0 0 2 :1 9 4 ) m e n g e m u k a k a n b e b e ra p a fa k to r m e n g e n a i k e b u tu h a n d a n k e in g in a n
p e g a w a i, y a k n i g a ji y a n g b a ik , p e k e rja a n y a n g a m a n , re k a n s e k e rja y a n g k o m p a k ,
p e n g h a rg a a n te rh a d a p p e k e rja a n , p e k e rja a n y a n g b e ra rti, k e s e m p a ta n u n tu k m a ju ,
p im p in a n y a n g a d il d a n b ija k s a n a , m o tiv a s i, p e n g a ra h a n d a n p e rin ta h y a n g w a ja r,
d a n o r g a n is a s i a ta u te m p a t k e r ja y a n g d ih a r g a i o le h m a s y a r a k a t.
K o n d is i
lin g k u n g a n
k e rja
b e rp e n g a ru h
te rh a d a p
k ep u asan
k e rja ,
S a riy a ti
(2 0 0 4 ) m e n e m u k a n b a h w a lin g k u n g a n k e rj a b e rp e n g a ru h te rh a d a p k e p u a s a n k e rja .
L in g k u n g a n
k e rja
m e lip u ti
lin g k u n g a n
fis ik
s e p e rti
ta ta
ru a n g ,
in te rio r
dan
e k s te rio r k a n to r s e rta lin g k u n g a n s o s ia l y a n g b e rk a ita n d e n g a n h u b u n g a n a n ta ra
p e g a w a i , a ta s a n d a n b a w a h a n d i d a la m
k o n d u s if
a ta u
tid a k
ada
k o n flik
s u a tu p e ru s a h a a n . L in g k u n g a n k e rja y a n g
yang
n e g a tif
a n ta r
p e g a w a i/k a ry a w a n
dapat
m e n c ip ta k a n s u a s a n a k e r ja y a n g m e n y e n a n g k a n . D is a m p in g itu , h u b u n g a n y a n g
s e ra s i
a n ta ra
o rg a n is a s i
p im p in a n
di
dengan
p e ru s a h a a n .
p e g a w a i/k a ry a w a n
m e ras a
baw ahannya
L in g k u n g a n
nyam an
sangat
k e rja
d a la m
m e m b a n tu
yang
m e la k u k a n
b a ik
d a la m
k e g ia ta n
akan
a k tiv ita s
m em buat
p e k e rja a n n y a
s e h in g g a s e h in g g a tu ju a n d a p a t te rc a p a i (K u s tin in g s ih , 2 0 0 7 ).
S e la m a
p e rg a n tia n
te rja d i
in i
k e p a la
dan
a d m in is tra s i
s e k re ta ris
d esa
d esa
d ia n g k a t
k e m u n g k in a n
o le h
k e p a la
p e n g g a n tia n
p e rm a s a la h a n
yang
te rja d i
p e m e rin ta h a n
desa.
D engan
adanya
a p a ra t
s ta g n a s i
d ia n g k a tn y a
d esa,
s e h in g g a
s e k re ta ris
dan
s e k r e ta r is
desa
tid a k
saat
akan
te rtib n y a
desa
m e n ja d i
p e g a w a i n e g e ri s ip il (P N S ), d ih a ra p k a n d a p a t m e n g a ta s i p e rm a s a la h a n te rs e b u t,
s e rta
b is a
m e n in g k a tk a n
m o tiv a s i
k e rja
dan
m e ru b a h
budaya
o rg a n is a s i
Digital Repository Universitas Jember
p e m e rin ta h a n d e s a y a n g m e m p e n g a ru h in y a , s e p e rti k u ra n g d is ip lin , d a n la in - la in .
L in g k u n g a n
k e rja
yang
k o n d u s if
dapat
m e n c ip ta k a n
suasana
k e rja
yang
m e n y e n a n g k a n b a g i p a ra p e g a w a i, a ta u tid a k a d a k o n flik d ia n ta ra p a ra p e g a w a i.
D is a m p in g itu h u b u n g a n y a n g s e ra s i a n ta ra p im p in a n d e n g a n b a w a h a n n y a s a n g a t
m e m b a n tu
d a la m
k e g ia ta n
o rg a n is a s i
s e h in g g a
tu ju a n
dapat
te rc a p a i.
D engan
m o tiv a s i b u d a y a o rg a n is a i d a n lin g k u n g a n k e rja te rs e b u t a k a n b e rp e n g a ru h p o s itif
te rh a d a p
kepuasan
k e r ja
dan
k in e rja
s e k re ta ris
desa
yang
d ia n g k a t
m e n ja d i
p e g a w a i n e g e ri s ip il (P N S ).
S e la in
k o n d is i lin g k u n g a n
k e r j a , faktor motivasi berpengaruh terhadap
kepuasan sekretaris desa. M o t i v a s i m e r u p a k a n s u a t u p e n g g e r a k y a n g b e r a s a l d a r i
d iri s e n d iri. In ila h
m o tiv a s i y a n g
um um nya
m o to r u ta m a
d a la m
tu lu s , tid a k m u n g k in
m o tiv a s i
k e rja
d ip a c u
m e n c ip ta k a n
te rc ip ta
dengan
k in e rja
k in e rja y a n g
tin g g i. T a n p a
y a n g tin g g i. M e m a n g
pem enuhan
k e b u tu h a n
pada
fis io lo g is
a ta u
g a ji. T e ta p i s e b a g ia n y a n g la in tid a k h a n y a m e m p e rtim b a n g k a n m a s a la h fis io lo g is
s e m a ta , a k a n te ta p i s u d a h m e n ja n g k a u k e p a d a tin g k a t m o tiv a s i y a n g le b ih tin g g i,
m is a ln y a p e n g h a r g a a n (M itc h e ll, 1 9 9 2 :8 1 ) . S e k r e ta r is d e s a y a n g m e m ilik i m o tiv a s i
yang
tin g g i
d a la m
a k tiv ita s
p e k e rja a n n y a
akan
le b ih
m udah
d a la m
m ecapa i
k e p u a s a n k e rja n y a . H a l itu d is e b a b k a n a d a n y a d o ro n g a n u n tu k le b ih b a ik d a la m
m e n y e le s a ik a n p e k e rja a n y a n g te la h d ib e rik a n .
A d a n y a s ta tu s s e b a g a i p e g a w a i n e g e ri s ip il (P N S ), s e k re ta ris d e s a d ia n g k a t
o le h
p e m e rin ta h
dan
bukan
ja b a ta n
p o litik ,
d ih a ra p k a n
akan
m e n ja d i
a p a ra t
b iro k ra s i y a n g p ro fe s s io n a l. O rg a n is a s i s e k re ta ris d e s a y a n g s e la m a in i d ia n g g a p
le m a h k in e rja n y a a k a n m e n g h a d a p i ta n ta n g a n tu g a s y a n g c u k u p b e s a r, s e h in g g a
k e w e n a n g a n y a n g b e s a r a k a n m e le k a t d a la m
konsekuensi
d im a n a
d a ri
k e p a la
m em buka
b e rb a g a i
desa
p e ru b a h a n
d iri s e k re ta ris d e s a . H a l in i s e b a g a i
p o litik
dan
p e m e r in ta h a n
d a p a t d ire k ru t d a ri b e rb a g a i g o lo n g a n
k e m u n g k in a n
te re k ru tn y a
k e p a la
desa
yang
s e k re ta ris
d esa
yang
k u ra n g
yang
te r ja d i,
te n tu n y a
akan
m e m a h a m i s e lu k
b e lu k o rg a n is a s i p e m e rin ta h a n d e s a .
P e la k s a n a a n
o rg a n is a s i
desa
p e k e rja a n
p e m e rin ta h a n ,
seb ag ai
m a n u s ia .
pada
Suasana
o le h
d a sa rn y a
b a tin
b e rla n g s u n g
a ta u
p s ik o lo g is
di
lin g k u n g a n
d a la m
k o n d is i
s e o ran g
sebuah
s e k re ta ris
s e k re ta ris
d esa
Digital Repository Universitas Jember
s e b a g a i in d iv id u d a la m
m a s y a r a k a t o r g a n is a s i y a n g m e n ja d i lin g k u n g a n k e r ja n y a ,
s a n g a t b e s a r p e n g a ru h n y a
pada
p e la k s a n a a n
p e k e rja a n n y a . D a ri s is i p s ik o lo g is
k e n y a ta a n m e n u n ju k k a n b a h w a b e rg a ira h a ta u b e rs e m a n g a t d a n s e b a lik n y a tid a k
b e rg a ira h n y a a ta u tid a k b e rs e m a n g a t s e o ra n g s e k re ta ris d e s a d a la m
m e la k s a n a k a n
p e k e rja a n y a , s a n g a t d ip e n g a ru h i o le h m o tiv a s i k e rja y a n g m e n d o ro n g n y a . D e n g a n
k a ta
la in
s e k re ta ris
desa
m e m e rlu k a n
m o tiv a s i
yang
kuat
agar
b e r s e d ia
m e la k s a n a k a n p e k e rja a n s e c a ra b e rs e m a n g a t, b e rg a ira h d a n b e rd e d ik a s i.
K epuasan
budaya
o le h
k e rja
dan
k in e rja
o rg a n is a s i. R e n d a h n y a
k u ra n g n y a
n ila i-n ila i
s e k re ta ris
k in e rja
d esa
o r g a n is a s i
(b u d a y a )
d a la m
ju g a
b is a
p u b lik
d ip e n g a ru h i
um um nya
o rg a n is a s i
o le h
d is e b a b k a n
p u b lik
yang
dapat
m e m o tiv a s i p a ra p e g a w a in y a u n tu k m e n in g k a tk a n p ro d u k tiv ita s k e r ja n y a . K a re n a
itu , u n tu k
pada
m e n c ip ta k a n
m asa
o rg a n is a s i p e m e rin ta h a n
depan, m aka
h a ru s
p u la
m e la k u k a n
d a e ra h
yang
p e ru b a h a n
b e rk in e rja
buadaya
tin g g i
o rg a n is a s i
(O r g a n ita tio n c u ltu r e c h a n g e ) . U n tu k m e n g u b a h b u d a y a o rg a n is a s i, p e m e rin ta h
d a e ra h
h a ru s
p u la
m engubah
k e b ia s a a n
o rg a n is a s i
o rg a n is a s i
( o r g a n iz a tio n a l
pandangaan
p e m e rin ta h .
m a s y a ra k a t
R o b b in s
c u ltu r e )
te rh a d a p
(1 9 9 8 :2 4 8 )
sebagai sebuah
budaya
m e n d e fis ik a n
s is te m
pem aknaan
a ta u
budaya
b e rs a m a
d ib e n tu k o le h w a rg a n y a y a n g s e k a lig u s m e n ja d i p e m b e d a d e n g a n o rg a n is a s i la in .
O rg a n is a s i h a ru s m e m ilik i n ila i-n ila i y a n g te la h d iy a k in i, d iju n ju n g tin g g i d a n ja d i
m o to r p e n g g e ra k o le h k e b a n y a k a n a n g g o ta o rg a n is a s i s e b a g a i a tu ra n m a in y a n g
sah
u n tu k
m encapai
tu ju a n
yang
hendak
d ik e h e n d a k i, m e m b u a t
n ila i -n ila i
itu
m e n ja d i b u d a y a o rg a n is a s i.
K o n d is i
m a s ih
p e rlu
lin g k u n g a n
d ip e rh a tik a n
k e rja ,
o le h
p e m b e ria n
p e m e rin ta h
m o tiv a s i
d a la m
hal
dan
in i
budaya
a p a ra t
o rg a n is a s i
desa
dengan
ja b a ta n s e k re ta ris d i K a b u p a te n N g a n ju k . A d a n y a fe n o m e n a y a n g te rja d i d im a n a
lin g k u n g a n k e rja d i p e m e rin ta h a n d e s a y a n g m a s ih k o n v e n s io n a l, y a itu k u ra n g n y a
p e m a h a m a n m e n g e n a i p e n tin g n y a lin g k u n g a n k e rja y a n g n y a m a n , b u d a y a k e rja
yang
b u ru k ,
s e k re ta ris
tid a k
s e p e rti
desa
yang
m asuk
b e lu m
k e rja
yang
s e k o la h
m enengah
tid a k
te ra tu r ,
m e n g e rti m e n g e n a i a tu ra n -a tu ra n
p ro fe s s io n a l a p a la g i d id u k u n g
lu lu s a n
s e rin g
o le h
a ta s , s e rta
ra ta - ra ta
k u ra n g n y a
m a s ih
banyaknya
s e h in g g a
la ta r p e n d id ik a n
m o tiv a s i y a n g
yang
b e k e rja
hanya
d ila k u k a n
o le h
Digital Repository Universitas Jember
p e m e rin ta h a n
u n tu k
s e k re ta ris
desa,
m e n ja d i
s u a tu
keadaan
yang
p e rlu
d ip e rh a tik a n a g a r k e p u a s a n k e rja d a n k in e rja n y a m e n in g k a t n a n tin y a .
B e rd a s a rk a n
p e n e litia n
dengan
L in g k u n g a n
u ra ia n
ju d u l
K e rja
te rs e b u t,
“ A n a lis is
te rh a d a p
m aka
p e n u lis
P e n g a ru h
K epuasan
K e r ja
te rta rik
M o tiv a s i,
dan
u n tu k
B udaya
K in e rja
m e la k u k a n
O rg a n is a s i
S e k re ta ris
dan
D esa
di
K a b u p a te n N g a n ju k ” .
1 .2 . R u m u s a n M a s a la h
B e rd a s a rk a n
la ta r
b e la k a n g ,
m aka
yang
m e n ja d i
p e rm a s a la h a n
d a la m
p e n e litia n d a p a t d iru m u s k a n s e b a g a i b e rik u t :
a.
A pakah
m o tiv a s i
b e rp e n g a ru h
te rh a d a p
kepuasan
k e rja
s e k re ta ris
desa
di
K a b u p a te n N g a n ju k ?
b.
A pakah
desa
c.
d.
o rg a n is a s i b e rp e n g a ru h
te rh a d a p
kepuasan
k e rja
s e k re ta ris
d i K a b u p a te n N g a n ju k ?
A pakah
desa
budaya
lin g k u n g a n
k e rja
b e rp e n g a ru h
te rh a d a p
kepuasan
k e rja
s e k re ta ris
d i K a b u p a te n N g a n ju k ?
A p a k a h m o tiv a s i b e rp e n g a ru h te rh a d a p k in e rja s e k re ta ris d e s a
d i K a b u p a te n
N g a n ju k ?
e.
A p a k a h b u d a y a o rg a n is a s i b e rp e n g a ru h te rh a d a p k in e rja s e k re ta ris d e s a
di
K a b u p a te n N g a n ju k ?
f.
A p a k a h lin g k u n g a n k e rja b e rp e n g a ru h te rh a d a p k in e rja
s e k re ta ris d e s a
di
K a b u p a te n N g a n ju k ?
g.
A pakah
kepuasan
k e rja
b e rp e n g a ru h
te rh a d a p
k in e rja
s e k re ta ris
desa
di
K a b u p a te n N g a n ju k ?
1 .3 .T u ju a n d a n M a n fa a t
1 .3 .1 .
T u ju a n P e n e litia n
B e rd a s a rk a n
la ta r
b e la k a n g
dan
p e ru m u s a n
m a s a la h
yang
te la h
d ik e m u k a k a n , m a k a tu ju a n p e n e litia n y a n g h e n d a k d ic a p a i a d a la h :
a.
U n tu k m e n g a n a lis is p e n g a ru h
desa
d i K a b u p a te n N g a n ju k .
m o tiv a s i te rh a d a p
k e p u a s a n k e rja s e k re ta ris
Digital Repository Universitas Jember
b.
U n tu k
m e n g a n a lis is
s e k re ta ris d e s a
c.
U n tu k
d.
lin g k u n g a n
k e rja
te rh a d a p
kepuasan
k e rja
o r g a n is a s i te r h a d a p
kepuasan
k e rja
d i K a b u p a te n N g a n ju k .
m e n g a n a lis is
s e k re ta ris d e s a
p e n g a ru h
p e n g a ru h
budaya
d i K a b u p a te n N g a n ju k .
U n tu k m e n g a n a lis is p e n g a ru h m o tiv a s i te rh a d a p k in e rja s e k re ta ris d e s a
di
K a b u p a te n N g a n ju k .
e.
U n tu k m e n g a n a lis is p e n g a r u h lin g k u n g a n k e r ja te r h a d a p
desa
f.
k in e r ja s e k r e ta r is
d i K a b u p a te n N g a n ju k .
U n tu k m e n g a n a lis is p e n g a ru h b u d a y a o rg a n is a s i te rh a d a p k in e rja s e k re ta ris
desa
g.
d i K a b u p a te n N g a n ju k .
U n tu k
desa
1 .3 .2 .
m e n g a n a lis is
p e n g a ru h
kepuasan
k e rja
te rh a d a p
k in e rja
s e k re ta ris
d i K a b u p a te n N g a n ju k .
M a n fa a t P e n e litia n
A d a p u n m a n fa a t y a n g d ih a ra p k a n d a ri h a s il p e n e litia n in i a d a la h
sebagai
b e rik u t :
a.
P e n e litia n in i a k a n m e m b e rik a n k o n trib u s i ilm ia h b a g i P e m e rin ta h a n D a e ra h
K a b u p a te n
M a n u s ia
N g a n ju k
guna
d a la m
ra n g k a
m e n in g k a tk a n
k in e rja
p e n in g k a ta n
k u a lita s
p ro fe s io n a lis m e
dan
Sum ber
D aya
p e la y a n a n
p u b lik
b a g i p a ra s e k re ta ris d e s a .
b.
P e n e litia n
in i
p e n g e ta h u a n ,
m e m b e rik a n
khususnya
k o n trib u s i
yang
te rk a it
s e c a ra
dengan
te o ritis
m a s a la h
te r h a d a p
m o tiv a s i,
ilm u
budaya
o r g a n is a s i, lin g k u n g a n k e r ja , k e p u a s a n k e r ja , d a n k in e r ja s e k r e ta r is d e s a .
c.
P e n e litia n
in i d a p a t d ija d ik a n
m e la k u k a n
fa k to r-fa k to r
k a jia n
la in
m aupun
yang
k in e rja s e k re ta ris d e s a .
bahan
re fe re n s i b a g i p ih a k -p ih a k
p e n e litia n
dapat
le b i h
b e rp e n g a ru h
la n ju t
te rh a d a p
te n ta n g
yang
in g in
k e m u n g k in a n
kepuasan
k e rja
dan
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B A B 2 . T IN J A U A N P U S T A K A
2 .1 L a n d a s a n T e o r i
2 .1 .1
M o tiv a s i
P e la k s a n a a n
d a s a rn y a
p e k e rja a n
b e rla n g s u n g
p s ik o lo g is
m e n ja d i
s e o ra n g
d a la m
PN S