Closing Events Event Management Tasks

Managing Reconciliation Events 1-13

1.2.6.1 Ad Hoc Linking

Ad hoc linking allows you to link an event to any user or role in Oracle Identity Manager. Even if the reconciliation engine finds user matches for the events, you can use ad hoc linking to ignore those matches and select a different user. This allows you to handle exceptions resulting from error matches because the reconciliation matching rules may not work correctly all the time. This action lets you link an event to any entity other than the already matched entities. In other words, instead of selecting a row from the Matched Users table, you can select another user to link with the event. To create an ad hoc link for an event:

1. In the Event Details page, from the Actions list, select Ad Hoc Link. The Ad Hoc

Link dialog box is displayed.

2. Perform a user search by specifying a search criterion.

3. Select a user from the search result, and click Perform. A confirmation message is

displayed that states that the ad hoc linking with the event is successful.

1.2.6.2 Manual Linking

When a reconciliation event has multiple matches, each match is displayed on the Matched Accounts for account entity or Matched Users for user entity tab of the Event Details page. You can manually select any match out of all the matches found by the reconciliation engine. To perform manual linking: 1. In the Event Details page, select a row from the table that lists all the matches found by the reconciliation engine.

2. Click Link. A message is displayed asking for confirmation.

3. Click OK to confirm.

1.2.6.3 Linking Orphan Accounts

Orphan accounts refer to accounts in the target system for which there is no corresponding user that exists in Oracle Identity Manager. You can resolve events for orphan accounts for which the events either have no user match in Oracle Identity Manager, or several users are found for the match. You can therefore perform any one of the following: ■ Re-create the user in Oracle Identity Manager ■ Trigger a provisioning process to delete the user or account from the target system ■ Perform ad hoc or manual linking The Event Management section allows you to resolve orphan accounts by selecting the correct user for the match in the following scenarios: ■ For an Event With Multiple Matches ■ For an Event With No Matches Note: In manual linking, you select a match from a list of matches found by the reconciliation engine instead of selecting from a list of all Oracle Identity Manager users.