Re-evaluating Events Event Management Tasks

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2. From the Actions list, select Re-Evaluate Event. The Re-Evaluate Event dialog box

is displayed with the event IDs that you have selected.

3. Click Perform. A confirmation message is displayed stating that the reconciliation

rules are successfully reapplied for the event. If the selected action fails for any event, a generic message is displayed that shows the event IDs for which bulk processing has failed. The events can then be processed one at a time.

1.2.5 Closing Events

This action closes or discards the selected events, and the events are removed from any further processing queues. To close an event:

1. From the list of events, select an event.

2. From the Actions list, select Close Event. You can select multiple event rows by

pressing the Ctrl key if you want to close multiple events at a time. The Close Event dialog box is displayed. 3. In the Justification box, enter a reason to close the event.

4. Click Perform. A confirmation message is displayed stating that the event is

closed. If the selected action fails for any event, a generic message is displayed that shows the event IDs for which bulk processing has failed. The events can then be processed one at a time.

1.2.6 Linking Reconciliation Events

Oracle Identity Manager allows you to perform the following operations for linking reconciliation events: ■ Ad Hoc Linking ■ Manual Linking ■ Linking Orphan Accounts Note: ■ The preprocess validation lists the events that are valid and those that are invalid for re-evaluation. If you click Perform, then only the valid events are re-evaluated. ■ All event actions are tracked in the Event History table. Note: If closing an event is not a valid option, then en error message is displayed in the Close Event dialog box. Note: ■ All event actions are tracked in the Event History table. ■ The close event operation needs a justification to be entered. Therefore, when multiple events are closed at a time by performing bulk action, all the closed events will have the same justification. Managing Reconciliation Events 1-13

1.2.6.1 Ad Hoc Linking

Ad hoc linking allows you to link an event to any user or role in Oracle Identity Manager. Even if the reconciliation engine finds user matches for the events, you can use ad hoc linking to ignore those matches and select a different user. This allows you to handle exceptions resulting from error matches because the reconciliation matching rules may not work correctly all the time. This action lets you link an event to any entity other than the already matched entities. In other words, instead of selecting a row from the Matched Users table, you can select another user to link with the event. To create an ad hoc link for an event:

1. In the Event Details page, from the Actions list, select Ad Hoc Link. The Ad Hoc

Link dialog box is displayed.

2. Perform a user search by specifying a search criterion.

3. Select a user from the search result, and click Perform. A confirmation message is

displayed that states that the ad hoc linking with the event is successful.

1.2.6.2 Manual Linking

When a reconciliation event has multiple matches, each match is displayed on the Matched Accounts for account entity or Matched Users for user entity tab of the Event Details page. You can manually select any match out of all the matches found by the reconciliation engine. To perform manual linking: 1. In the Event Details page, select a row from the table that lists all the matches found by the reconciliation engine.

2. Click Link. A message is displayed asking for confirmation.

3. Click OK to confirm.

1.2.6.3 Linking Orphan Accounts

Orphan accounts refer to accounts in the target system for which there is no corresponding user that exists in Oracle Identity Manager. You can resolve events for orphan accounts for which the events either have no user match in Oracle Identity Manager, or several users are found for the match. You can therefore perform any one of the following: ■ Re-create the user in Oracle Identity Manager ■ Trigger a provisioning process to delete the user or account from the target system ■ Perform ad hoc or manual linking The Event Management section allows you to resolve orphan accounts by selecting the correct user for the match in the following scenarios: ■ For an Event With Multiple Matches ■ For an Event With No Matches Note: In manual linking, you select a match from a list of matches found by the reconciliation engine instead of selecting from a list of all Oracle Identity Manager users.