PENGARUH IMPLEMENTAST STRATEGI CUSTOMER RELATIONSHIP MARKETING TERHADAP KEPUASAN PELANGGAN (STUDI KASUS: HOTEL PANGERAN BEACH PADANG).

M;ss!h@stutu6r)r",-Mejn6
a.,it aa4tete4atw-rttu

6'wsa.*$t{tua

,4edi
!,.,.,..

i,r,4

h

iid eri I

, .j.,

q'i'i'qih|!|!!Fh;@scaI

';rdix
i",e-..


rdd.

I

i!!gk soj!4 e@!
ocng}ojb[skuDPo!tr(nc

l6uj &igi hbufoblrl, d! khjij

! Drhi j!i6 trih! eiq h'i

Pda

@!har jq

rhq!h}oanaNitsd*eFnj@&

tsd stuebi

js b. i6


cr*bd

ruh
&ikFeFrus& te

Frsi@lui4trFnhd r .,!i!nt!ae

ed

!h ('d tsruniu jse da d

u

ifei an&F, cFeLdtuFergiijld
hDr!4n$ Fqh@tr $i!hi en4i
f&ru n$ pd* lbu ils lhd $ d idd
Fc hqjiri

(durhtr !Ln!


FlLmbi$[{(!DdnqlllBplos

onr neck kh noslelA4hr ft f,FniFhlod,
bndtri tukuF ,a€ no*&ngr4 e
hnfnq3irup,

I[ghy!lhshlF6hsibliobL
jldsn r4r hkh6hri,

rr

fin, tuqr'to, (rtrjasd) (rr),,tr
(ruqbbt lub!4d) .ln ncmFDF

!,rcdrn (tuy!

)

drd ltc{kn od

Jmd$q$i nftsr .da,o pdaroiurD rdLrry
,rr@/o, (D4a rdk) lx

),

xde/iol (toojrFn)

(Etrhlkde sdNs!) (xr)

{:%

dijcrEkn

rd{gr

o.,4,

(ri
(xr, rtrp4&/
Fru dihd


r

dd vrtnu lrilEr h

tu @q4, (ftihlh,u
{ubfF) r1t Fg o@tsb qd&r l
(t, kndj srejlhF
diFo@hi dd ,fu/,u (DF r& J (xrl, do F4 tusn ad
&frr?i (tuios@) Qrr, dhu ud ft
qdq&r

cb\ sr rNddi, xor xd,brriD

16r

Kodd'Phir200l,oeJtDd.4c0oL

( &,


Pn

ip 2na3 atutt.ne P.n$o1n

htljen , P$arctoh kv Etsit.2

hqbd,Frcddy'2005.

dsisshrsrrd4@M||6ofb4lde

NqshqApg'2001's'd€,'/92